Job Summary:

• Create reports, research, analyze, and integrate data to identify and track trends.
• Consider the business implications of workflow and processes to the current business environment.
• Implement assigned strategic projects including the development of scope, goals and objectives
• Execute, track, monitor progress to plan and distribute the project information to all project team members
• Perform risk planning and analysis including risk identification and risk response planning
• Engage key stakeholders to ensure project activities are executed based on plans and standards
• Assist in developing written processes, procedures, and flow charts to support department activities
• Prepare reporting and financial analysis for the Finance team and issue findings and variances to plan.
• Identify and highlight potential issues related to project financial risks that impact company profitability.
• Perform project analysis using different sources of information to support the decision-making process.

Skills on Resume: 

• Report Creation (Hard Skills)
• Research (Hard Skills)
• Data Analysis (Hard Skills)
• Business Acumen (Hard Skills)
• Project Management (Hard Skills)
• Project Execution (Hard Skills)
• Risk Management (Hard Skills)
• Stakeholder Engagement (Soft Skills)

Job Summary:

• Work with key departments to ensure all functions within the Call Center are operating
• Identify these key departments based on the problem/issue to ensure proper resolutions
• Train other resources (Sales, Operations, etc.) on lead management and other systems
• Identify necessary changes to project schedules and maintain accurate change control
• Gather and organize project requirements and data to meet business needs
• Storing and sharing project-related documents and artifacts
• Facilitate project communication within the team and with internal and external stakeholders.
• Work to ensure that the project schedules are integrated and aligned.
• Scribe notes at project meetings, annotating finalizing and managing multiple sets of notes.
• Create and distribute minutes and document the resolution of action items.

Skills on Resume: 

• Communication Skills (Soft Skills)
• Problem-Solving Skills (Hard Skills)
• Training Skills (Hard Skills)
• Project Management Skills (Hard Skills)
• Organization Skills (Hard Skills)
• Note-Taking Skills (Hard Skills)
• Documentation Skills (Hard Skills)
• Collaboration Skills (Soft Skills)

Job Summary:

• Oversee small projects or phases of a medium project.
• Complete project close-out reports/lessons learned
• Responsible for adjusting project and process direction. 
• Report vital information to management/business partners.
• Develop presentations, communications and documentation 
• Facilitates status and milestone meetings with cross-functional groups.
• Provides input to and influences department processes and procedures.
• Negotiate, persuade, and gain consensus from the cross-functional teams
• Responsible for defining system scope and project objectives to support business needs
• Define the role and function of each team member to coordinate the activities of the team.

Skills on Resume: 

• Project Management (Hard Skills)
• Documentation and Reporting (Hard Skills)
• Decision Making (Soft Skills)
• Communication (Soft Skills)
• Presentation Skills (Hard Skills)
• Facilitation (Soft Skills)
• Process Improvement (Soft Skills)
• Negotiation and Persuasion (Soft Skills)

Job Summary:

• Monitor existing projects to ensure timely execution and completion.
• Analyze data, project information, and project deliverables 
• Ensure adherence to all timeframe and budget requirements.
• Develop status reports to be delivered to the head of the division and senior management.
• Oversee Project and Portfolio Capacity Planning
• Helping to centralize human resource data and capacity planning
• Provide support to all customers and develop and maintain
• Performance dashboards and prepare reports to be submitted to the project team.
• Assist in financial support to ensure the operational effectiveness of the project.
• Maintain all project data in the ERP system and on Sharepoint

Skills on Resume: 

• Project Management (Hard Skills)
• Data Analysis (Hard Skills)
• Time and Budget Management (Hard Skills)
• Reporting (Hard Skills)
• Capacity Planning (Hard Skills)
• Human Resource Management (Hard Skills)
• Performance Metrics (Hard Skills)
• Financial Management (Hard Skills)

Job Summary:

• Support VP Product Management and Business Strategy, Europe in his day-to-day role
• Work independently and with the Product Management and Business Strategy on assigned tasks
• Collaborating with other departments and driving project completion
• Ensure adherence to all compliance standards and always operate with integrity
• Organizing and attending events/meetings, minutes taking and following up on action points and deadlines
• Planning, organizing, and administering activities
• Cost budgeting, planning, control, and reporting in close cooperation with Finance
• Coordinate activities of the project team, identifying appropriate resources, and developing schedules
• Responsible for project set-up in an ERP system, client billing support, and other financial aspects of assigned projects.
• Support the development, execution, reporting, and management of robust financial plans for the program of strategic initiatives

Skills on Resume: 

• Product Management Knowledge (Hard Skills)
• Business Strategy Acumen (Hard Skills)
• Independence (Soft Skills)
• Collaboration (Soft Skills)
• Compliance Adherence (Hard Skills)
• Organizational Skills (Soft Skills)
• Financial Management (Hard Skills)
• Project Coordination (Hard Skills)

Job Summary:

• Support and contribute to the execution of program plans
• Drive financial accountability for program results and improve financial acumen 
• Provide support to the financial performance management process
• Deliver relevant, compliant, accurate, and timely financial information
• Improve the financial operating model and improve the process capabilities
• Monitor policies to ensure that they are relevant, compliant and accessible, risk and asset controls
• Responsible for the preparation and compliance with financial, tax and other audits
• Preparing, reviewing, and maintaining project documentation and reports.
• Contributing to the scaling and growth of the delivery team
• Helping to identify and implement best practices across our lines of service

Skills on Resume: 

• Program Planning Support (Soft Skills)
• Financial Accountability (Hard Skills)
• Financial Acumen (Hard Skills)
• Financial Performance Management (Hard Skills)
• Financial Reporting (Hard Skills)
• Process Improvement (Hard Skills)
• Compliance and Risk Management (Hard Skills)
• Audit Preparation and Compliance (Hard Skills)

Job Summary:

• Contributing to project planning, budgeting, and overall delivery approach.
• Working with the Project Director to prepare project initiation documentation in line
• Setup of projects on project management tools; identification of delivery risks and dependencies
• Define project governance meetings and reporting cycles, etc.
• Conducting and presenting gap analysis for proposed projects
• Gathering and clarifying client requirements either via the sales team or directly with the client
• Establishing key performance indicators for projects in line with the Distributed delivery methodology
• Monitoring and evaluating the project against agreed performance indicators
• Escalating risks and issues to the Project Director
• Analyzing project data and producing insights to improve the performance of individual projects

Skills on Resume: 

• Project Planning and Budgeting (Hard Skills)
• Documentation and Initiation (Hard Skills)
• Project Management Tools (Hard Skills)
• Project Governance (Hard Skills)
• Gap Analysis (Hard Skills)
• Client Requirement Gathering (Soft Skills)
• Key Performance Indicators (KPIs) Establishment (Hard Skills)
• Project Monitoring and Evaluation (Hard Skills)

Job Summary:

• Execute and provide support for multiple projects across numerous functional and technical units
• Maintains, supports and coordination comprehensive, accurate project plans and schedules
• Abstract data from multiple projects to extrapolate themes, lessons learned, and improvements
• Identifying delivery issues and problem areas and proposing solutions.
• Providing operational support such as liaising with stakeholders, tracking timelines
• Providing written and verbal status updates to internal and external stakeholders
• Help the team stay organized, remove blockers, and foster a culture of continuous improvement.
• Decompose large, complex projects into manageable pieces, and drive delivery on time.
• Anticipate bottlenecks, provide escalation to management, anticipate and make trade-offs.
• Leading interactions with cross-functional teams.

Skills on Resume: 

• Project Management (Hard Skills)
• Planning and Coordination (Hard Skills)
• Data Analysis (Hard Skills)
• Problem Solving (Hard Skills)
• Stakeholder Management (Soft Skills)
• Communication (Soft Skills)
• Leadership and Team Support (Soft Skills)
• Strategic Thinking (Hard Skills)

Job Summary:

• Establish, create, and maintain the sales reporting tools and framework.
• Develop automated reporting tools to analyze both Retail and Wholesale channels. 
• Update according to the changing needs of the business
• Weekly/Monthly reports for the network detailing the activity
• Analyse partner inventory, stock-turn, track and evaluate SOSI by account
• Monthly completion of retail/wholesale business reporting
• Analyze monthly wholesale and retail reports including product families and references and SOSI ratios
• Propose data-driven initiatives that will increase stock turn and a more productive level of trade inventory
• Manage Booster stock inventory with the Sales team. 
• Maintain serial number accuracy within Booster for WOSG and provide tools for the sales team

Skills on Resume: 

• Data Analysis and Interpretation (Hard Skills)
• Report Development (Hard Skills)
• Technical Skills (Hard Skills)
• Communication Skills (Soft Skills)
• Attention to Detail (Soft Skills)
• Problem-Solving Abilities (Soft Skills)
• Project Management (Soft Skills)
• Collaboration and Teamwork (Soft Skills)

Job Summary:

• Acting as an agile coach, protector, and facilitator
• Own and manage the assigned projects, lead the project team, allocate and monitor tasks
• Motivating staff and appraising individual performance.
• Identify direct resources needed to deliver the program/projects, secure the budget, recruit appropriate resources
• Work in an agile manner, with multi-disciplinary teams (product owner, business solutions lead, etc). 
• Provide a smooth transition into the BAU environment.
• Follow the IT project lifecycle processes, producing appropriate documentation and sharing lessons learned.
• Assist with defining the existing and to-be requirements for the project.
• Assist the services to develop models for benefits realization.
• Work with stakeholders to map the business requirements into technical IT requirements

Skills on Resume: 

• Agile Coaching (Soft Skills)
• Project Management (Hard Skills)
• Team Leadership (Soft Skills)
• Resource Management (Hard Skills)
• Agile Collaboration (Soft Skills)
• Transition Management (Soft Skills)
• Documentation and Lessons Learned (Hard Skills)
• Requirements Management (Hard Skills)

Job Summary:

• Work with stakeholders and development leads to define product roadmaps and Objective Key Results
• Work with development leads to ensure roadmaps strike the right balance between business delivery
• Perform detailed business analysis of system and requirements, document epics and deliverables
• Working closely with the business teams from each division
• Understand and analyze requirements and priorities for the Client Care roadmap
• Assess feasibility and impact, or gather elements from other experts
• Coordinate with regional IT colleagues to get their input on the requirements
• Contribute to the assessment of existing Client Care solutions and processes in other Chanel markets
• Help the business teams build an achievable, high-value roadmap for their Client Care strategy
• Propose evolutions and improvements to the Client Care landscape and processes

Skills on Resume: 

• Stakeholder Management (Soft Skills)
• Business Analysis (Hard Skills)
• Strategic Planning (Soft Skills)
• Requirement Prioritization (Hard Skills)
• Feasibility Assessment (Hard Skills)
• Cross-functional Collaboration (Soft Skills)
• Coordination Skills (Soft Skills)
• Solution Evaluation (Hard Skills)

Job Summary:

• Monitor various data streams of intelligence on the adoption of systems rolled out to users. 
• Gather necessary information and data to provide analysis for call center/sales needs. 
• Identify and expedite issues through the proper channels
• Review trends and discrepancies in Sales Related data results
• Help better improve the approach to employee adoption and use of technology
• Monitor Call Recordings and Live agent observations
• Gather baseline data before pilots or during the rollout of the initiative. 
• Ensure that all calls are reflecting the true call result desired, and relay any discrepancies
• Provides analytical support for special projects
• Responsible for outbound campaign KPI and individual performance-based reports

Skills on Resume: 

• Data Monitoring and Analysis (Hard Skills)
• Information Gathering and Analysis (Hard Skills)
• Issue Identification and Resolution (Soft Skills)
• Sales Data Analysis (Hard Skills)
• Technology Adoption Support (Soft Skills)
• Call Monitoring and Quality Assurance (Hard Skills)
• Baseline Data Gathering (Hard Skills)
• Analytical Support for Projects (Hard Skills)