Published: Dec 23, 2025 - The Program Manager leads cross-functional initiatives to deliver complex projects on time while aligning stakeholders and business objectives. This role focuses on strategic planning, risk management, and process optimization to improve operational efficiency and program outcomes. The manager also manages multiple programs simultaneously while ensuring quality, compliance, and continuous improvement across the organization.

Tips for Program Manager Skills and Responsibilities on a Resume
1. Program Manager, Vertex Solutions Group, Austin, TX
Job Summary:
- Responsible for understanding the big picture and international business objectives
- Responsible for the overall delivery of international product roadmaps
- Accountable for defining the program governance
- Accountable for managing stakeholder communication
- Responsible for overall program issues, risk, decisions and change management across IT and Business
- Accountable for managing the holistic program budget and providing visibility to stakeholders
- Responsible for managing vendor relationships
- Active participant in Program Management Community of Practice
- Create an International BA and Scrum Master Community of Practice
- Collaborating with the project manager and the international team to align on priorities
- Partnering with the engineering manager to manage overall program execution
- Partnering with an international product manager to align on strategic operational activities and collaborate with various in-regional business partners to improve processes
- Responsible for coaching, growing and listening to the team
- Keep all teams engaged and motivated by encouraging open communication, recognition and feedback
Skills on Resume:
- Strategic Planning (Hard Skills)
- Program Governance (Hard Skills)
- Stakeholder Management (Soft Skills)
- Risk Management (Hard Skills)
- Budget Management (Hard Skills)
- Vendor Management (Hard Skills)
- Cross-Functional Collaboration (Soft Skills)
- Team Leadership (Soft Skills)
2. Program Manager, Blue Ridge Technologies, Raleigh, NC
Job Summary:
- Responsible for managing, directing and planning one or more complex programs consisting of one or more project teams
- Responsible for coordinating, scheduling and assigning project tasks, teambuilding, and maintaining working relationships with client functional areas outside of IT
- Responsible for the coordination of technical design
- Adheres to company standards, applies project development methodologies and reporting techniques to indicate project status
- Primary contact point to the customer on all projects
- Manage Stakeholder relationships by ensuring stakeholder expectations are understood and managed accordingly
- Manage stakeholder communications and participation
- Promote effective individual and team performance
- Act as the primary point of contact to handle project issues as well as manage changes to project scope
- Manage the development and execution of a project by adhering to a defined project management methodology
- Ensure the work of the project, including requirements and deliverables, is clearly defined
- Control the project, in part, by leveraging formal change management
- Identify and mitigate risk
- Confirm program success criteria and manage accordingly
- Monitor, evaluate, and control project performance
- Use developed verbal/written communications, interpersonal and organizational skills
Skills on Resume:
- Program Management (Hard Skills)
- Stakeholder Management (Soft Skills)
- Project Planning (Hard Skills)
- Change Management (Hard Skills)
- Risk Mitigation (Hard Skills)
- Technical Coordination (Hard Skills)
- Performance Monitoring (Hard Skills)
- Effective Communication (Soft Skills)
3. Program Manager, Summit Health Systems, Denver, CO
Job Summary:
- Work with cross-functional teams to define launch strategies
- Liaise with WW and local teams to identify launch deliverables, build execution plans, and execute
- Keep business partners apprised of the plan and escalating needed decisions
- Support fulfillment program launches by providing subject matter expertise and onboarding for new product introductions
- Assess current business processes for improvement opportunities
- Transform broad concepts and business strategies into structured projects, lead design, and implementation
- Collaborate with technical and business teams to ensure systems are ready for new product launches and teams know how to leverage them to get desired business outcomes
- Establish a consistent communications platform to share and maintain business information with internal and external teams
- Drive postmortem analysis for each launch to capture learnings for continuous process improvement
Skills on Resume:
- Launch Strategy (Hard Skills)
- Cross-Functional Collaboration (Soft Skills)
- Execution Planning (Hard Skills)
- Stakeholder Communication (Soft Skills)
- Process Improvement (Hard Skills)
- Product Launch (Hard Skills)
- Systems Readiness (Hard Skills)
- Continuous Improvement (Soft Skills)
4. Program Manager, Horizon Logistics Services, Columbus, OH
Job Summary:
- Manage pilot, expansion, and support of technology programs across the Japan network
- Partner with cross-functional stakeholder teams at all levels of the organization including operations, product engineering, and quality teams, to design and implement technical and process solutions
- Develop a thorough understanding of station operations and Dive Deep into data to analyze performance and determine program strategy
- Ensure that project scope and project deliverables are defined and aligned with Business interests
- Ensure that the project is delivered on time, within budget and in line with quality standards
- Manage and lead the project team
- Ensure appropriate customer and supplier involvement throughout the life of the project
- Manage relationships with a wide range of groups (including all project contributors)
Skills on Resume:
- Technology Program Management (Hard Skills)
- Cross-Functional Collaboration (Soft Skills)
- Data Analysis (Hard Skills)
- Project Scoping (Hard Skills)
- Delivery Management (Hard Skills)
- Team Leadership (Soft Skills)
- Stakeholder Engagement (Soft Skills)
- Quality Assurance (Hard Skills)
5. Program Manager, Ironclad Manufacturing, Milwaukee, WI
Job Summary:
- Help create the enrollment periods and ensure the eligibility file is accurate each month
- Research and update any enrollment issues (i.e., eligibility, contribution changes, etc.)
- Work with Payroll to ensure all contributions are in the payroll system
- Work with payroll to ensure the account, payroll account and contribution files are accurate
- Ensure refunds, withdrawals, and terminations are processed timely and accurate manner
- Work with HR for New Hires and timing of Eligibility
- Fractional share reconciliation
- Ensure employees activate their accounts, especially for those employees located in Pennsylvania, from a sell-to-cover perspective
- Ensure all internal communications are accurate and delivered promptly
- Ensure all enrollment plans have the appropriate documents
- Support to internal HR Benefits team to help answer all the questions that will come in from employees on this plan
Skills on Resume:
- Benefits Administration (Hard Skills)
- Enrollment Management (Hard Skills)
- Payroll Coordination (Hard Skills)
- Data Accuracy (Hard Skills)
- Issue Resolution (Soft Skills)
- Compliance Documentation (Hard Skills)
- Employee Support (Soft Skills)
- Internal Communication (Soft Skills)
6. Program Manager, Pacific Data Services, San Diego, CA
Job Summary:
- Understand Sellers’ pain points and gather business requirements and support Amazon Global marketplaces to create innovative solutions for Sellers to launch at scale on Amazon marketplaces worldwide
- Collaborate with product teams to contribute to tools and process development to enable the Global Selling team to leverage them in Seller engagement
- Develop a thorough understanding of the e-commerce industry and competitive environment including knowledge of competitive product offerings and international markets, for opportunity analysis
- Prepare and deliver business reviews of the business regarding the new programs' progress
- Create and articulate compelling value propositions around the Global Selling product to Sellers
- Engage with Sellers to understand their needs and gauge fit with the Amazon Services product set
- Support Amazon global marketplaces in driving change, removing roadblocks and increasing participation by local Sellers with respect to the Amazon Global Selling business
Skills on Resume:
- Business Requirements (Hard Skills)
- Seller Engagement (Soft Skills)
- Product Collaboration (Soft Skills)
- Market Analysis (Hard Skills)
- Business Reviews (Hard Skills)
- Value Proposition (Hard Skills)
- Change Management (Soft Skills)
- Global E-commerce (Hard Skills)
7. Program Manager, Evergreen Software Solutions, Bellevue, WA
Job Summary:
- Responsible for the site office's daily facility management
- Work independently to drive cross-functional teams to ensure onsite service standards and levels
- Drive and coordinate the work environment improvement including perks and amenities
- Coordinate the on-site team and visitors’ requirements to support the ongoing business activities
- Act as the contract window to support the site operation and improvement project at different CM site offices remotely
- Support the onsite events and employee engagement activities
- Drive the onsite space plan to support long-term business needs
- Provide administrative support such as travel arrangements, visitor coordination and onsite business initiatives
Skills on Resume:
- Facility Management (Hard Skills)
- Cross-Functional Leadership (Soft Skills)
- Workplace Improvement (Hard Skills)
- Visitor Coordination (Hard Skills)
- Contract Management (Hard Skills)
- Event Support (Soft Skills)
- Space Planning (Hard Skills)
- Administrative Support (Hard Skills)
8. Program Manager, Atlas Consulting Group, Boston, MA
Job Summary:
- Define, scale, and lead productivity initiatives on behalf of the GCR organization
- Incubate and deliver programs to remove productivity blockers, optimize efficiencies and deliver performance improvements across the sales organization
- Partner closely with senior leadership and enablement leads to develop actionable, measurable projects that accelerate sales growth and improve sales effectiveness
- Drive data-driven analysis and evaluation of productivity data to make recommendations on strategic programs and support leadership decision-making
- Experiment to improve the operational efficiency and effectiveness of the business
- Relentlessly search for ways to scale efforts through automation and dash-boarding
- Employ systematic and rigorous qualitative and quantitative analysis to determine program requirements and track program effectiveness
- Prepare and execute flawless launch programs including team coordination and communications
Skills on Resume:
- Productivity Optimization (Hard Skills)
- Program Leadership (Soft Skills)
- Data Analysis (Hard Skills)
- Strategic Planning (Hard Skills)
- Sales Enablement (Hard Skills)
- Process Automation (Hard Skills)
- Performance Measurement (Hard Skills)
- Executive Communication (Soft Skills)
9. Program Manager, Keystone Healthcare Partners, Pittsburgh, PA
Job Summary:
- Analyse operational business data aligned to productivity, process efficiency and cost to develop projects and programs of work that add value at a global level
- Provide deep business insights to senior recruiting and business leaders, partnering to implement structured and lasting process improvements to hire Amazon's future leaders
- Scope, develop and execute key programs of work focused on long-term business success
- Partner with multiple cross-functional teams including Operations, Finance, L&D and HR, to build scalable hiring strategies across EMEA
- Develop new tools, processes and mechanisms to support recruiting delivery, increasing organisational productivity and efficiency
- Execute simple, effective solutions to the highest standard, delivering for internal customers and stakeholders
Skills on Resume:
- Business Analysis (Hard Skills)
- Process Improvement (Hard Skills)
- Program Execution (Hard Skills)
- Strategic Workforce Planning (Hard Skills)
- Cross-Functional Collaboration (Soft Skills)
- Data-Driven Insights (Hard Skills)
- Tool Development (Hard Skills)
- Stakeholder Partnership (Soft Skills)
10. Program Manager, Sunbelt Energy Services, Houston, TX
Job Summary:
- Support the development of a cohort of Citi’s analyst, associate and apprenticeship populations through the management of well-executed programs
- Act as the HR point of contact for the assigned population according to business area and/or geography
- Responsible for organising and executing effective rotations and placements to ensure that both individual development needs and business needs are met
- Partner with business stakeholders and HR Partners to continually improve programs
- Work with the Early Career Learning and Development team on the execution of training within the programs
- Responsible for initiating, monitoring and overseeing the performance management process for the assigned population
- Support the mid and long-term career development of the assigned population by providing career coaching
- Partner with HR Generalists/Advisors and Employee Relations to solve any issues that develop within the assigned population
- Partner with HR Generalists/Advisors and Regional Reward teams to complete the year-end performance management and compensation process
- Ensure that all program participants and managers are fully trained and briefed on all aspects of the program life-cycle
- Develop analyst mentoring schemes
- Support the Campus Talent Acquisition team regionally and globally on development projects and initiatives
Skills on Resume:
- Program Management (Hard Skills)
- HR Partnership (Soft Skills)
- Talent Development (Hard Skills)
- Performance Management (Hard Skills)
- Career Coaching (Soft Skills)
- Stakeholder Collaboration (Soft Skills)
- Learning Delivery (Hard Skills)
- Employee Relations (Soft Skills)
11. Program Manager, Redwood Analytics, San Mateo, CA
Job Summary:
- Deliver a full site business continuity plan, complete with risk mitigation planning
- Initiate and own a robust and centralized site risk management process
- Deliver on time the site transformation program together with the Site Director (people, performance, technology/innovation)
- Key member of the Site Leadership Team with an external perspective and diverse thinking, key enabler to advance culture initiatives
- Deliver a cost efficiency to the budget across the site, deliver critical path analysis for capacity management, and deliver improved analytics looking at the end-to-end process
- Updates, high visibility and exposure with the Merck Sr Leadership
- Deliver monthly site communications on progress to date and what is coming next, instill a structured and effective management program of initiatives
- Complete RACI (responsible, accountable, consulted, informed) workshops across the functions for improved standard operating procedures and documentation
- Defining the program governance and controls
- Creating and managing long-term goals
Skills on Resume:
- Business Continuity Planning (Hard Skills)
- Risk Management (Hard Skills)
- Program Governance (Hard Skills)
- Site Transformation (Hard Skills)
- Strategic Leadership (Soft Skills)
- Cost Optimization (Hard Skills)
- Executive Communication (Soft Skills)
- Change Management (Soft Skills)
12. Program Manager, Great Lakes Supply Chain, Grand Rapids, MI
Job Summary:
- Work closely with the Director of Strategic Planning to ensure tactical plans align with the long-term strategy of the company
- Liaison between internal and external cross-functional teams (Research and Development/Engineering, Regulatory, Quality, Manufacturing, Operations, Supplier Engineering, Supply Chain, Clinical, Marketing) for new product and sustaining engineering
- Primary point of contact from the BioSig execution team, manages the deliverables from the contract manufacturer and other third-party vendors
- Identify, communicate, and manage moderate to high levels of technical and execution risks
- Manage the interface with the contract manufacturer while clearly understanding the needs of the internal product development team within BioSig to successfully deliver the defined product/solution
- Manage key initiation, planning, executing, controlling, and closing processes as part of the project development life-cycle
- Develop and implement project plans, build team ownership and commitment to the project plan and manage project risks
- Manage triple constraints (schedule, costs and resources) for given program objectives
- Develop and implement overall project plan, including cost, schedule, risk and performance metrics and monitor progress against business key objectives and goals utilizing KPIs
- Manage cross-functional development teams and help diverse and dispersed project team members to execute towards overall project goal(s), provide input to functional managers on team and team member performance
- Understand SOPs to complete activities in conformance with current policies and practices
- Keep documentation organized, create a Scaling Plan and Design History File for the project
- Identify actionable process improvements affecting multiple projects
- Responsible for team and cross-functional communications, liaison between BioSig team and third-party vendor
- Communicate and influence the resolution of cross-functional issues
- Support and drive deliverables for design and phase reviews
Skills on Resume:
- Strategic Planning (Hard Skills)
- Cross-Functional Leadership (Soft Skills)
- Vendor Management (Hard Skills)
- Risk Management (Hard Skills)
- Project Lifecycle Management (Hard Skills)
- KPI Tracking (Hard Skills)
- Technical Coordination (Hard Skills)
- Stakeholder Communication (Soft Skills)
13. Program Manager, ClearPath Financial Systems, Des Moines, IA
Job Summary:
- Gather requirements for each program from internal stakeholders in the Product, Clinical, Regulatory, Quality and Engineering teams
- Generate timelines and milestones for each program, track progress against them, communicate their status to internal and external stakeholders and make trade-offs
- Manage program resources and budget and identify and escalate resource constraints promptly
- Anticipate issues and risks in meeting timelines, and communicate them to relevant stakeholders
- Develop mitigation plans and implement the mitigations
- Successfully deliver end-to-end programs on spec, on time
- Utilize tools and develop processes to improve productivity across teams
Skills on Resume:
- Requirements Gathering (Hard Skills)
- Program Scheduling (Hard Skills)
- Budget Management (Hard Skills)
- Risk Management (Hard Skills)
- Mitigation Planning (Hard Skills)
- End-To-End Delivery (Hard Skills)
- Process Improvement (Hard Skills)
- Stakeholder Communication (Soft Skills)
14. Program Manager, Blue Harbor Medical Devices, Irvine, CA
Job Summary:
- Lead the program teams to deliver project results per customer requirements
- Collaborate with Product Management on product delivery chartering
- Mobilize and lead people, manage resources and budget to deliver on business targets
- Establish solid communication with global stakeholders for maximum transparency
- Guide teams in decomposing complex work items to enable Agile project team backlogs
- Prioritize team backlog in collaboration with program management
- Deploy metric-based project tracking
- Train teams in Agile product development methodologies
- Coach teams to high performance
Skills on Resume:
- Program Leadership (Soft Skills)
- Agile Delivery (Hard Skills)
- Backlog Management (Hard Skills)
- Resource Planning (Hard Skills)
- Metric Tracking (Hard Skills)
- Stakeholder Communication (Soft Skills)
- Product Collaboration (Soft Skills)
- Team Coaching (Soft Skills)
15. Program Manager, Frontier Aerospace Services, Huntsville, AL
Job Summary:
- Manage and drive project delivery for Finance projects and initiatives
- Understand the strategic direction of information security and operations to ensure that new processes and functions are implemented to conform to stated strategies and business needs
- Influence the scope and direction of initiatives across multiple levels of management and organizational boundaries
- Analyze, use structured problem-solving and available tools to quickly evaluate problems
- Identify root cause, create action plans, assess impact and develop resolution options
- Manage and drive effective Agile/SCRUM teams
- Provide hands-on technical support to drive project delivery
Skills on Resume:
- Project Delivery (Hard Skills)
- Agile Scrum (Hard Skills)
- Strategic Alignment (Hard Skills)
- Problem Solving (Soft Skills)
- Root Cause Analysis (Hard Skills)
- Stakeholder Influence (Soft Skills)
- Information Security (Hard Skills)
- Technical Support (Hard Skills)
16. Program Manager, Silverline Technologies, Reston, VA
Job Summary:
- Lead strategic project implementations from contract initiation through build completion
- Engaging all necessary functional areas of a customer’s health system by gathering required data
- Communicating with customers to successfully define and deliver technical specifications for a project
- Responsible for overall project ownership, including project scoping, creating project plans and delivery strategies, establishing milestones/schedules, and managing engineering resources
- Manage daily project tasks including communications, risk management/mitigation, testing scripts, issue logs, and act as a liaison between engineering resources and customer expectations
- Participate in sprint planning meetings with the Lead RPA Engineers and Quality Engineers
- Ensure high customer satisfaction while tactfully pushing projects to completion for customers who are often resource-constrained
- Provide optimization recommendations to Olive customers regarding how to best leverage the Olive product and where to incorporate leading industry practices
- Assist peers with high-risk projects mid-stream based on areas of expertise to help resolve complex customer situations, bottlenecks, and drive the project to a successful completion
- Responsible for managing and updating project details utilizing Olive’s internal project management software
- Assist in onboarding, coaching and mentoring junior Technical Project Leads
- Serve as liaison between internal and external technical and non-technical teams to ensure that all targets and requirements are met
- Keep internal stakeholders and the executive leadership team informed of project status updates and key issues that may impact project completion
Skills on Resume:
- Project Implementation (Hard Skills)
- Customer Engagement (Soft Skills)
- Technical Specification (Hard Skills)
- Project Planning (Hard Skills)
- Risk Management (Hard Skills)
- Agile Coordination (Hard Skills)
- Stakeholder Communication (Soft Skills)
- Team Mentoring (Soft Skills)
17. Program Manager, Northstar Retail Solutions, Minneapolis, MN
Job Summary:
- Create and maintain study timelines and task lists for distribution
- Track study timeline and milestones
- Provide updates to the study team
- Maintain IRB approvals and human subjects certification/training for study personnel
- Maintain and update protocol versions, consents, and other study forms
- Schedule and organize all study meetings, including agendas, minutes
- Assigning/following up on action items with responsible parties
Skills on Resume:
- Study Coordination (Hard Skills)
- Timeline Management (Hard Skills)
- Milestone Tracking (Hard Skills)
- Regulatory Compliance (Hard Skills)
- Documentation Management (Hard Skills)
- Meeting Coordination (Hard Skills)
- Action Tracking (Hard Skills)
- Team Communication (Soft Skills)
18. Program Manager, Riverbend Engineering, St. Louis, MO
Job Summary:
- Manage schedule performance, cost management, quality, and client satisfaction
- Act as primary contact for clients
- Report to the VP of Engineering
- Determine resource requirements and appropriately staff each project
- Resolve any issues that arise
- Collaborate with the Chief Engineer, Project Engineers, and Test Lead to complete program technical objectives (air vehicle envelope expansion and air vehicle modifications)
- Develop and maintain the program vision and hold team members accountable
- Provide status reports and action recommendations
- Collaborate with procurement, engineering, shop, and quality assurance to supervise subcontractors
Skills on Resume:
- Program Management (Hard Skills)
- Client Management (Soft Skills)
- Resource Planning (Hard Skills)
- Cost Control (Hard Skills)
- Quality Management (Hard Skills)
- Technical Coordination (Hard Skills)
- Issue Resolution (Soft Skills)
- Executive Reporting (Soft Skills)
19. Program Manager, Coastal Health Management, Charleston, SC
Job Summary:
- Plans, controls, and directs all contract activities
- Works closely with Government counterparts and program stakeholders to establish and manage objectives, plans, deliverables, schedules, and budgets
- Oversees and directs technical activities to ensure proposed architectures and systems will satisfy or exceed program requirements in a sustainable manner
- Provides guidance, reports performance, and fosters collaboration with Government and corporate stakeholders
- Manages a performance-based contract with ongoing, simultaneous activities on two continents
- Ensures performance of recruiting and personnel management systems to fully support all contract requirements with minimal involuntary attrition
- Represents Xator at Government meetings and conferences
Skills on Resume:
- Contract Management (Hard Skills)
- Government Liaison (Soft Skills)
- Program Planning (Hard Skills)
- Technical Oversight (Hard Skills)
- Stakeholder Collaboration (Soft Skills)
- Performance Management (Hard Skills)
- Global Operations (Hard Skills)
- Executive Representation (Soft Skills)
20. Program Manager, Prairie Systems Group, Omaha, NE
Job Summary:
- Leads multiple project activities throughout project lifecycles to ensure completion within the defined scope, quality, time and cost constraints
- Work closely with cross-functional teams, and assign project managers to plan and develop the scope, deliverables, required resources, work plan, budget, and timing for new initiative
- Develop and control deadlines, budgets and activities
- Apply change, risk and resource management
- Resolve projects’ higher scope issues
- Assess program strengths and identify areas for improvement
- Ensure goals are met in areas including customer satisfaction and team member performance
- Implement and manage changes and interventions to ensure project goals are achieved
- Meeting with stakeholders to make communication easy and transparent regarding project issues and decisions on services
- Producing accurate and timely reporting of program status throughout its life cycle
Skills on Resume:
- Program Management (Hard Skills)
- Cross-Functional Leadership (Soft Skills)
- Budget Control (Hard Skills)
- Risk Management (Hard Skills)
- Change Management (Hard Skills)
- Issue Resolution (Soft Skills)
- Stakeholder Communication (Soft Skills)
- Status Reporting (Hard Skills)
21. Program Manager, Skyline Construction Services, Salt Lake City, UT
Job Summary:
- Supports planning, directing and coordinating of day-to-day activities of running a program or portfolio of programs
- Provide governance, oversight and monitoring activities in accordance with the processes specified in the Organizational PMO Charter
- Understand the bank environment and compliance and regulatory requirements
- Enforce PM best practices throughout the ICG Business BoW and ensure compliance with CPMC Policies and procedures
- Review Quality Assurance reporting and support the organization in resolving issues
- Monitor and manage program risks, issues, assumptions and dependencies whilst escalating
- Build strong relationships with key stakeholders across ICG
- Facilitate workshops and planning sessions
- Coordination for PM-related regulatory concerns and guiding internal/external audits
- Conduct Book of Work Reviews and health checks
- Utilize proficient Microsoft Excel and PowerPoint skills to provide effective reporting and documentation including dashboards and scorecards
Skills on Resume:
- Program Governance (Hard Skills)
- PMO Oversight (Hard Skills)
- Regulatory Compliance (Hard Skills)
- Risk Management (Hard Skills)
- Quality Assurance (Hard Skills)
- Stakeholder Engagement (Soft Skills)
- Workshop Facilitation (Soft Skills)
- Executive Reporting (Hard Skills)
22. Program Manager, Canyon IT Solutions, Phoenix, AZ
Job Summary:
- Accountable for driving the execution of the Experience Mission’s strategic initiatives
- Responsible for enabling and ensuring great collaboration between teams and stakeholders within the Experience Mission and across the company while keeping true to tech, product, design, and insights principles
- Expect end-to-end oversight and management and need people who are self-motivated, independent and dedicated
- Build credibility, establish rapport, and maintain communication with stakeholders at multiple levels
- Craft and sustain forums for strategy alignment with key stakeholders and teams around the company that want to impact the specific strategies
- Monitor the wider company’s key initiatives to understand how the Experience Mission can create mutually beneficial relationships with other areas of the organization while driving forward the strategies of the Mission
- Contribute to continuous improvements to how the Experience Mission’s Program Management team operates
Skills on Resume:
- Strategic Execution (Hard Skills)
- Cross-Team Collaboration (Soft Skills)
- Program Oversight (Hard Skills)
- Stakeholder Management (Soft Skills)
- Strategy Alignment (Hard Skills)
- Organizational Awareness (Soft Skills)
- Continuous Improvement (Soft Skills)
- Leadership Influence (Soft Skills)
23. Program Manager, Harborview Logistics, Jacksonville, FL
Job Summary:
- Lead cross-functional teams in all aspects of project and program management to support the development and follow-on execution of complex engineered aerospace products (schedule, risk, cost, etc.)
- Develop and maintain detailed project plans, including all relevant activities, durations and deliverable dates, resource requirements and status of activities
- Develop and maintain program financial budgets
- Provide detailed and clear status reports to senior management
- Identify project risks and develop plans to resolve or mitigate
- Ensure that all projects are delivered on time, within scope and within budget
- Manage relationships with the customers and all stakeholders
Skills on Resume:
- Program Management (Hard Skills)
- Project Planning (Hard Skills)
- Budget Management (Hard Skills)
- Risk Mitigation (Hard Skills)
- Schedule Control (Hard Skills)
- Executive Reporting (Soft Skills)
- Stakeholder Management (Soft Skills)
- Customer Relationship (Soft Skills)
24. Program Manager, Pinecrest Biotech, Durham, NC
Job Summary:
- Adapt, grow, and enhance the Understanding Modern Treaties Initiative
- Manage the implementation and promotion of the new Understanding Treaties website
- Guide the development of a Treaty Simulation toolkit, other tools, and curriculum
- Maintain existing partnerships, and develop new partnerships and collaboration opportunities
- Organize events and meetings in collaboration with Foundation staff
- Prepare funding proposals, reports, articles, and presentations
- Support the Program Director with the Jane Glassco Northern Fellowship and Northern Policy Hackathon initiatives
- Oversee and guide the Program Coordinator in their daily responsibilities
- Collaborate with Foundation staff on inter-program opportunities
Skills on Resume:
- Program Development (Hard Skills)
- Initiative Management (Hard Skills)
- Partnership Building (Soft Skills)
- Digital Implementation (Hard Skills)
- Curriculum Development (Hard Skills)
- Event Coordination (Hard Skills)
- Grant Writing (Hard Skills)
- Team Leadership (Soft Skills)
25. Program Manager, Granite Consulting Services, Manchester, NH
Job Summary:
- Provide project management and program management support of ongoing projects, and administrative support including project management, planning, deliverables tracking, and task management support
- Assist in providing program administrative duties including staffing and training
- Manage complex programs and projects to deliver services and results that meet or exceed client requirements and are aligned with AECOM’s objectives
- Review project proposal or plan to determine and establish time frame, work plan, procedures for accomplishing the project, staffing requirements and available resources for various phases of the project
- Establish levels of control and detail, planning and scheduling, cost analysis and forecasting, progress measurement, earned value performance, risk analysis and change control
- Provide advice, guidance, mentoring and direction to subordinates and other junior personnel toward the achievement of their personal development goals
- Responsible for overall planning, coordination and execution from inception to completion to produce a functionally and financially viable project that will be completed on time, within authorized cost, and to the required quality
- Manage scope, schedule, budget, quality, safety, and change management
- Accommodate additional responsibilities as assumed through personal initiative or assigned by a higher authority
- Assist the owner in monitoring and assessing contract impact due to contract modifications and assist the owner in the contract modification process
- Provide acquisition management planning and execution support
- Act as the primary point of contact for the client
Skills on Resume:
- Program Management (Hard Skills)
- Project Planning (Hard Skills)
- Cost Control (Hard Skills)
- Risk Management (Hard Skills)
- Change Management (Hard Skills)
- Contract Administration (Hard Skills)
- Client Management (Soft Skills)
- Team Mentoring (Soft Skills)
26. Program Manager, Crossroads Manufacturing, Fort Wayne, IN
Job Summary:
- Monitors and manages program performance and rapidly addresses shortfalls and negative trends
- Works with various department managers and team members to surface and address contributing factors to these declines
- Manages the agency-level relationship through both scheduled agency-level meetings and intermittent concerns and changes
- Manages new programs, ensuring processes and reports flow smoothly, staff and equipment are added at appropriate times and potential issues are surfaced before they become problematic
- Manages assigned program, acting as the primary point of contact
- Conducts customer analysis to review margin, growth and loss within existing business
- Tracks, manages, and oversees customer activities, including calls, meetings and projects in designated systems
- Oversees and facilitates the implementation of new procedures, work stations, and automation opportunities
- Manages assigned department expense budgets
Skills on Resume:
- Program Performance (Hard Skills)
- Stakeholder Management (Soft Skills)
- Client Relationship (Soft Skills)
- New Program Launch (Hard Skills)
- Customer Analysis (Hard Skills)
- Process Implementation (Hard Skills)
- Budget Management (Hard Skills)
- Issue Resolution (Soft Skills)
27. Program Manager, BluePeak Telecommunications, Boise, ID
Job Summary:
- Shape the product vision and develop requirements, design inventories, product roadmaps, and functional specifications documentation
- Collaborate with strategists, designers and engineers to conceptualize, design, and deliver innovative products
- Collaborate with cross-functional teams to conduct user research events to validate hypotheses and designs
- Act as a partner with clients to understand business objectives, user behaviors, and product vision
- Collaborate with designers and engineers to conceptualize, design, and develop digital products and services
- Define and champion the needs of the customer and serve as the “voice of the project” throughout the project lifecycle, ensuring that what is delivered meets the original goals and objectives of the project
- Partner with clients to understand and balance business objectives, technical feasibility, and customer value
- Support new business efforts by providing strategic guidance on scope, timeline, and budget, and help identify organic growth opportunities with existing clients
- Work across multiple projects to create and manage schedules, budgets, and scope
- Serve as a senior-level escalation point for client relationships
Skills on Resume:
- Product Strategy (Hard Skills)
- Requirements Definition (Hard Skills)
- Cross-Functional Collaboration (Soft Skills)
- User Research (Hard Skills)
- Client Partnership (Soft Skills)
- Product Roadmapping (Hard Skills)
- Scope Management (Hard Skills)
- Stakeholder Leadership (Soft Skills)
28. Program Manager, IronRiver Infrastructure, Fargo, ND
Job Summary:
- Accountable for customer satisfaction by making the appropriate decisions to achieve program objectives
- Commits to execute programs in full respect of the contract financial targets (revenue, margin and cash flow), contractual schedules and the company quality requirements
- Manages program risks by consolidating the various risk processing plans, ensuring the reliability of risk control data
- Responsible for managing changes affecting the program or product and making the necessary decisions
- Coordinating customer specification changes through analysis, formalization and adequate traceability
- Works with the delivery, pre-sales and sales teams around the region to ensure the success of the program
- Dedicate part of his time to continuous improvement actions
- Improve the efficiency of the processes of the program, or processes in interaction with it
Skills on Resume:
- Customer Satisfaction (Soft Skills)
- Program Execution (Hard Skills)
- Financial Management (Hard Skills)
- Risk Management (Hard Skills)
- Change Control (Hard Skills)
- Requirements Traceability (Hard Skills)
- Cross-Team Collaboration (Soft Skills)
- Process Improvement (Hard Skills)
29. Program Manager, BrightWave Marketing Technologies, Atlanta, GA
Job Summary:
- Set strategy for program progress and own the planning, organization, and implementation of program and risk mitigation activities
- Oversee and lead the immediate project team, as well as program-related direction to a matrix team of resources assigned to program success
- Serves as primary point of contact with the client for program and senior-level communications, keeping the customer apprised of progress
- Provide status and reports to company management and executives
- Interact with the project, technical leads and other staff members for setting direction and priorities
- Responsible for developing program schedule, procurement activities with vendors/subs and operating budget, schedule and performance and QA goals
- Reviews productivity and efficiency and strives for continuous improvement
- Develop and lead a successful program implementation team to exceed customers’ expectations
- Prioritize and proactively resolve program-related issues on a fast-paced, aggressively scheduled project
- Participates and contributes to proposal preparation, including standards of work and specifications, and estimation of effort
- Participate in negotiation and administration of contracts
Skills on Resume:
- Program Strategy (Hard Skills)
- Program Leadership (Soft Skills)
- Client Communication (Soft Skills)
- Executive Reporting (Soft Skills)
- Schedule Management (Hard Skills)
- Budget Management (Hard Skills)
- Risk Mitigation (Hard Skills)
- Continuous Improvement (Soft Skills)
30. Program Manager, Compass Clinical Research, Tampa, FL
Job Summary:
- Work with strategic clients from project initiation to completion (full SDLC)
- Communication with all levels of management (both client and internal)
- Understand the Technical and Business components of complex programs
- Develop WBS, milestones, deliverables, and dependencies for programs
- Facilitate requirements gathering, design, build, QA, UAT, and implementation
- Manage budget, create timely status reports, identify and mitigate risks, identity, resolve and escalate issues
- Deliver quality product within committed timelines
- Manage scope rigorously with formal change control
- Leverage subject matter experts relentlessly to determine the optimal solution and approach
- Manage to the KPIs, and escalate quickly to maintain timelines
- Use appropriate tools and processes to deliver consistently
- Manage and motivate teams assigned to the program’s workstreams
- Mentor and coach junior team member
- Recommend and help implement consistent process improvements
Skills on Resume:
- Program Delivery (Hard Skills)
- Stakeholder Communication (Soft Skills)
- Requirements Management (Hard Skills)
- Budget Management (Hard Skills)
- Risk Mitigation (Hard Skills)
- Change Control (Hard Skills)
- Team Leadership (Soft Skills)
- Process Improvement (Hard Skills)
31. Program Manager, Meadowbrook Financial Services, Madison, WI
Job Summary:
- Create and maintain real estate asset plans
- Work closely with Worldwide Real Estate and Facilities (WREF) Regional Real Estate Asset Managers, the Real Estate Decision Support team, and a small team of Regional direct reports and outsourced providers to create asset plans
- Manage project delivery, contract governance and re-tendering of service providers
- Accountable for the implementation of office refurbishment and fit-out projects globally including the WREF and non-WREF portfolio
- Work closely with Regional Service Managers in Real Estate in overseeing projects
- Prepare the budget, setting team structure, project governance and risk management
- Monitoring, reporting, and acting as the initial point of escalation for project stakeholders
- Ensure the delivery of the projects by the Project Manager on time, to budget and to scope
- Oversee and ensure the implementation of the standard Project Process for the delivery of projects, identifying clear deliverables, outputs and reporting to client/stakeholders
- Drive the implementation of GSK design guidelines and design principles
Skills on Resume:
- Real Estate Planning (Hard Skills)
- Project Governance (Hard Skills)
- Contract Management (Hard Skills)
- Global Project Delivery (Hard Skills)
- Budget Management (Hard Skills)
- Risk Management (Hard Skills)
- Stakeholder Management (Soft Skills)
- Design Standards (Hard Skills)
32. Program Manager, Horizon Learning Solutions, Provo, UT
Job Summary:
- Manage all aspects of benefit programs in North America, including
- Manage benefit renewals, including RFPs, cost impact analysis, and presenting proposals to internal stakeholders
- Manage the implementation of new vendors including alignment with cross-functional partners in procurement, legal, payroll, and finance
- Own and manage vendor relationships, monitor vendor performance, and provide data analysis and key metrics on program utilization
- Coordinate with brokers/vendors for benchmarking and survey participation, and provide analysis and recommendations to internal stakeholders
- Oversee and administer compliance and local regulatory requirements for the broad benefit programs, respond to internal audits, and manage Workday configuration needs
- Manage new benefits set-up from end-to-end with new country expansions
- Subject Matter Expert for all inquiries related to benefits and assisting in escalated employee support requests
- Support other Benefits initiatives and programs
- Partner with team members in HRIS, HR Operations, Partners, FP&A, Accounting, Tax, Legal, Communications, Marketing, Total Rewards, Talent Branding, Talent Acquisition, Talent Development, DEI, Internal Audit, and Senior Leaders
- Consult with leaders and stakeholders to design group and/or country-specific programs
- Develop strong relationships with brokers, third-party consultants, and vendors to ensure employees continue to receive the best service
Skills on Resume:
- Benefits Management (Hard Skills)
- Vendor Management (Hard Skills)
- Regulatory Compliance (Hard Skills)
- Cost Analysis (Hard Skills)
- Cross-Functional Partnership (Soft Skills)
- HRIS Administration (Hard Skills)
- Stakeholder Consulting (Soft Skills)
- Employee Support (Soft Skills)
33. Program Manager, Apex Safety Systems, Knoxville, TN
Job Summary:
- Responsible for managing project implementation for the Opentext suite of products
- Manage project deliverables, including the effective utilization of Professional Services consultants, as well as the accurate cost and revenue projection for the projects
- Responsible for driving services bookings, preparing statement of work for both existing and new customers
- Drive hardware launch logistics readiness with suppliers through the Devices and Services’ Product Development Process
- Developing and executing applicable onboarding plans
- Driving risk assessment and mitigation, and serving as a critical origin point of contact for customers
- Help oversee supplier logistics operations through managing key performance metrics while driving efficiency and improvements in their operations
- Identify focal points, capability gaps, operational and scaling challenges, and present solutions to management
- Lead cross-functional teams to solve global supply chain issues quickly and effectively
- Improving processes, launching capabilities, introducing tools, and resolving customer escalations
Skills on Resume:
- Program Delivery (Hard Skills)
- Services Management (Hard Skills)
- Financial Forecasting (Hard Skills)
- Contract Preparation (Hard Skills)
- Risk Management (Hard Skills)
- Supply Chain (Hard Skills)
- Team Leadership (Soft Skills)
- Operational Improvement (Hard Skills)
34. Program Manager, Coastal Engineering Group, Ventura, CA
Job Summary:
- Develop the evolving approach and end-to-end execution plan for people-related initiatives
- Run colleague upskilling program, including identifying and reporting on colleague needs and crafting a comprehensive training strategy
- Work with Enterprise Platforms leaders to define and implement an employee development, retention, and mobility approach and plan
- Build organizational transition, change management and communication plans
- Lead Intern and New Graduate Hires program management across Enterprise Platforms, including understanding talent needs, onboarding, and engagement events
- Support Enterprise Platform leadership in forecasting their workforce plan
- Monitor and communicate progress and delivery of initiatives by cost, forecast, and assessment of risks/issues
- Ensure accurate reflection of budgets and forecasts within reporting tools
- Identify and track key talent strategy metrics, learning and development programs, and colleague engagement project deliverables and achievements for the UCIO Executive Office using techniques
- Research and data analysis, scenario modeling, business case development, and project management
- Collaborate effectively with partners such as Platform teams, Finance and HR, and build key relationships to identify and handle dependencies
- Support the Chief of Staff and UCIO in implementing global events including virtual site visits, Guest Speaker Series, town halls, weekly global engagement communications, and more
- Lead Talent Strategy Project Manager to drive impactful outcomes
Skills on Resume:
- Talent Strategy (Hard Skills)
- Program Execution (Hard Skills)
- Change Management (Hard Skills)
- Workforce Planning (Hard Skills)
- Learning Development (Hard Skills)
- Budget Forecasting (Hard Skills)
- Stakeholder Collaboration (Soft Skills)
- Executive Communication (Soft Skills)
35. Program Manager, Vector Robotics Solutions, Pittsburgh, PA
Job Summary:
- Work with multiple, global teams to anticipate, identify, and manage release risks, issues, scope changes, and dependencies to closure
- Develop and monitor overall strategy, structure, and process to manage releases through all development phases to maximize and successfully deliver features that “Delight the Customer.”
- Monitor key continuous integration milestones such as critical labels builds, deployment, pre-flights, certification and regression tests, triage, and analysis
- Perform as a transparent communication hub for stakeholders across the organization to reflect product priorities, schedules and milestones
- Ongoing release bug tracking, escalation, analysis, and fix delivery to ensure on-schedule releases
- Report status and risks at both exec and release levels
- Encourage transparency and continuous improvement through program retrospectives using both qualitative and quantitative data
- Leverage appropriate program management tools to validate the scope, schedule, quality, and predictability of deliverables throughout the release lifecycle (ex, JIRA, Confluence, MS Project)
Skills on Resume:
- Release Management (Hard Skills)
- Risk Management (Hard Skills)
- Dependency Tracking (Hard Skills)
- Continuous Integration (Hard Skills)
- Stakeholder Communication (Soft Skills)
- Defect Management (Hard Skills)
- Executive Reporting (Soft Skills)
- Process Improvement (Hard Skills)
36. Program Manager, ClearWater Environmental Services, Bend, OR
Job Summary:
- Lead critical data as a product program by fostering a team-driven environment, providing clear business communication, and maintaining focus to ensure the most favorable outcome
- Partner with diverse functional areas including product, engineering, marketing, finance, operations, customer excellence and sales, to understand the cross-functional inputs and interdependencies that will define the scope, budget and timeline
- Build and track the plan, timeline and assist in budget oversight
- Facilitate cross-functional teams to identify opportunities and solutions
- Identify and track risks with appropriate escalation and mitigation planning
- Drive effective collaboration and alignment across multiple global/local/remote resources and key vendors/partners
- Manage and drive the execution of all phases of the project lifecycle, including gathering requirements, identifying scope, outlining milestones, driving implementation, risk management, and managing expectations while facilitating on-time delivery
- Leverage previous management experience to understand the environment and challenge the norm to expose opportunities
- Build and maintain successful partnerships across business units to enable the predictable delivery of highly visible projects
- Collaborate with Product Managers in developing and maintaining the global product roadmap
- Manage all the pipelines related to the specified product roadmap items
- Prune any roadmap item in accordance with product management processes to assess and prioritize the initiatives at hand
- Provide detailed communication with the global team, managing all global product requests and forecasting
- Working with PMO to ensure on-time delivery of products and successful commercialization
- Ensure the sequencing of projects is appropriate at the program level
Skills on Resume:
- Data Program Management (Hard Skills)
- Cross-Functional Collaboration (Soft Skills)
- Product Roadmapping (Hard Skills)
- Risk Management (Hard Skills)
- Lifecycle Execution (Hard Skills)
- Strategic Planning (Hard Skills)
- Stakeholder Communication (Soft Skills)
- Portfolio Prioritization (Hard Skills)
37. Program Manager, Nova Health Analytics, Nashville, TN
Job Summary:
- Develop a cohesive workshop planning and management strategy that can be rapidly scaled across Orgs and regions
- Create program and funding processes and strategic achievements
- Drive the planning and execution of multiple research workshops annually, leading all components from start to finish
- Work cross-functionally with multiple organizations and partners across Apple and academia
- Oversee multi-year research funding programs in partnership with technical collaborators and external partners
- Conduct research to identify key impact metrics and establish program goals, and use data-driven decision-making to explain program expansion
- Conduct driven analyses, ecosystem evaluations, and other data-driven efforts to inform and explain programmatic expansion
Skills on Resume:
- Program Strategy (Hard Skills)
- Workshop Management (Hard Skills)
- Cross-Functional Collaboration (Soft Skills)
- Research Coordination (Hard Skills)
- Funding Management (Hard Skills)
- Data Analysis (Hard Skills)
- Partner Engagement (Soft Skills)
- Scalable Execution (Hard Skills)
38. Program Manager, IronGate Security Solutions, Colorado Springs, CO
Job Summary:
- Work with APAC Business Unit Leader, work cross-functionally to structure problems, and drive solutions and actionable recommendations and results through a rigorous, data-driven process
- Provide regular updates and support the Business Unit Leader in developing key presentations for internal and external audiences
- Drive and track growth initiatives and specific vendor-requested initiatives
- Drive and implement the operational plan regionally to achieve growth goals
- Implement best practices regionally to standardize experience and drive consistency and efficiency
- Responsible for close collaboration with stakeholders within Countries and within the APAC region
- Assisting in the development and management of a communication strategy
- Preparing status reporting, providing visibility on status and transparency of risks and issues for multiple levels of stakeholders
- Communicate program progress, escalations, and issues to management and recommend and implement changes to mitigate or resolve challenges faced
Skills on Resume:
- Strategic Analysis (Hard Skills)
- Data-Driven Decision (Hard Skills)
- Growth Execution (Hard Skills)
- Operational Planning (Hard Skills)
- Stakeholder Collaboration (Soft Skills)
- Communication Strategy (Soft Skills)
- Status Reporting (Hard Skills)
- Issue Escalation (Soft Skills)
39. Program Manager, BlueStone Supply Solutions, Albany, NY
Job Summary:
- Build marketing analytics dashboards for marketing, and support building a data-driven culture that can take data and derive insights
- Demonstrate datasets from different source systems to develop dashboards/reports to supervise business performance, enable data-driven commercial decisions, and report out to stakeholders within the requested timeline
- Report on business intelligence and key performance indicators and provide actionable insights
- Partner with marketing and product management teams to measure online and offline performance, such as digital, web, funnel (full funnel - marketing qualified opportunities to opportunity close win), events (in-person and digital), database health, and other dashboards
- Build close collaborations with marketing owners, finance and IT teams to ensure access and validate the right data sets to deliver accurate and timely dashboards/analysis to business partners
- Serve as a trusted analytics partner to business and marketing leaders by understanding and communicating practical marketing reports and analyses to support business decisions
- Build new curated, flexible datasets and dashboards that support the BU marketing team
- Respond to ad-hoc queries and implement solutions to enable non-technical end-users to answer independently
Skills on Resume:
- Marketing Analytics (Hard Skills)
- Dashboard Development (Hard Skills)
- Data Visualization (Hard Skills)
- Business Intelligence (Hard Skills)
- Performance Measurement (Hard Skills)
- Cross-Functional Collaboration (Soft Skills)
- Insight Communication (Soft Skills)
- Data Enablement (Soft Skills)
40. Program Manager, Summit Workforce Systems, Kansas City, MO
Job Summary:
- Maintains relationships with key leaders at the top of a business unit
- Designs and constructs best-in-class programs/programming
- Manages and supports programs, including placement of participants, rotational assignments, manager readiness and engagement, performance and overall support
- Manages vendor relationships and participates in the assessment of their performance
- Provides solutions for improving vendor relationships
- Supports regional and global initiatives that impact staffing
- Assigns resources for priority projects
- Serve as project manager for a project of high complexity and large scope
- Leads discussions with management and program participants regarding the improvement of programming
Skills on Resume:
- Program Design (Hard Skills)
- Executive Engagement (Soft Skills)
- Program Management (Hard Skills)
- Vendor Management (Hard Skills)
- Resource Allocation (Hard Skills)
- Stakeholder Collaboration (Soft Skills)
- Complex Project Management (Hard Skills)
- Continuous Improvement (Soft Skills)
41. Program Manager, Vertex Solutions Group, Austin, TX
Job Summary:
- Work as a Program Manager along with the Key Account Manager to help deliver on the overall strategy and contribute to the Account strategy and own the operational strategy
- Develop and maintain knowledge of customers' business and associated supply chain requirements
- Drive operational excellence and improvement with Control Towers, origins, vendors and carriers/3PLs via regularly scheduled reviews
- Own the Standard Operating Procedures and maintain them, and overall ownership of data quality and management
- Manage document flow and EDI Data flow to/from customer and internal systems
- Manage EDI flows, troubleshooting and escalation
- Project ownership in continuous improvement for wider ISC-defined initiatives and responsibility for delivery
- Regular communication with the customer and key stakeholders and share best practices across accounts
- Own and deliver improvement projects contributing to the wider department
Skills on Resume:
- Program Management (Hard Skills)
- Operational Strategy (Hard Skills)
- Supply Chain Knowledge (Hard Skills)
- Process Improvement (Hard Skills)
- Data Quality Management (Hard Skills)
- EDI Management (Hard Skills)
- Stakeholder Communication (Soft Skills)
- Continuous Improvement (Hard Skills)
42. Program Manager, Blue Ridge Technologies, Raleigh, NC
Job Summary:
- Provide strong leadership within the program and partner with the Deputy Director and co-manager in program development/implementation, make decisions regarding hiring, performance evaluations, employee development, and disciplinary action
- Assist in grant reporting and monitoring by funders to ensure program compliance with grant requirements
- Oversee client files through file and case reviews and ensure that all relevant client services data is entered accurately and promptly
- Manage complex budgets to ensure compliance with budget limits, and agency/funder fiscal policies and procedures
- Develop, implement, and routinely update training protocol for case managers and other applicable positions
- Develop, implement, and oversee effective case management and support services
- Support case management staff in problem-solving, administrative duties, and crisis intervention
- Participate in agency and community planning and training
- Collaborate with other staff to ensure inter- and intra-departmental cooperation and coordination, especially bridging client transition from short-term to long-term services
Skills on Resume:
- Program Leadership (Soft Skills)
- Grant Compliance (Hard Skills)
- Budget Management (Hard Skills)
- Case Management (Hard Skills)
- Staff Development (Soft Skills)
- Training Development (Hard Skills)
- Crisis Intervention (Soft Skills)
- Cross-Department Collaboration (Soft Skills)
43. Program Manager, Summit Health Systems, Denver, CO
Job Summary:
- Develop, maintain, and review all project/program documentation
- Building and managing internal SOPs and playbooks
- Updating candidate records and supporting candidate tasks
- Providing follow-up correspondence to Partners
- Identifying opportunities for improving candidate experience efficiency
- Assist in the coordination of other activities
- Engage with internal and external business teams and stakeholders, like Business Coaches and Network Health, to identify opportunities to improve performance and service
Skills on Resume:
- Documentation Management (Hard Skills)
- SOP Development (Hard Skills)
- Candidate Coordination (Hard Skills)
- Stakeholder Communication (Soft Skills)
- Process Improvement (Hard Skills)
- Operational Support (Hard Skills)
- Service Optimization (Hard Skills)
- Cross-Team Collaboration (Soft Skills)
44. Program Manager, Horizon Logistics Services, Columbus, OH
Job Summary:
- Identifying, driving and tracking initiatives that improve the customer experience
- Analyzing to isolate issues, developing solutions based on changing business priorities
- Interacting with stakeholder teams to define and deliver solutions and establish standard processes
- Working with machine learning and engineering teams to build the solution to mitigate to tackle ongoing issues
- Build processes to improve the team’s overall efficiency
- Planning the overall program and monitoring its progress
- Daily program management throughout the program life cycle
- Managing the program's budget
- Assistance in hiring the technical team, etc
Skills on Resume:
- Customer Experience (Hard Skills)
- Program Planning (Hard Skills)
- Data Analysis (Hard Skills)
- Solution Design (Hard Skills)
- Cross-Functional Collaboration (Soft Skills)
- Process Optimization (Hard Skills)
- Budget Management (Hard Skills)
- Team Leadership (Soft Skills)
45. Sales Operations Program Manager, Ironclad Manufacturing, Milwaukee, WI
Job Summary:
- Leading the customer and partner segmentation planning for the German area/subsidiary
- Driving the in-year account parenting process and governance with segment stakeholders
- Partnering with Sales Excellence on planning framework, criteria, alignment, and decisions
- Engaging with sales teams on guidelines, requirements, corrections, quality assurance, and coaching
- Supporting the territory and seller assignment planning with SOPM peers and relevant stakeholders
- Working with Corporate sales program owners on data quality exceptions, issues, and overall guidance
- Innovating local process governance and contributing to agile and innovative approaches
- Driving standardized tools and processes (e.g., adoption and use of global insight and reporting platforms)
- Building and maintaining standardized documentation and reporting while minimizing custom or ad hoc reports
Skills on Resume:
- Customer Segmentation (Hard Skills)
- Account Governance (Hard Skills)
- Sales Planning (Hard Skills)
- Stakeholder Collaboration (Soft Skills)
- Sales Enablement (Soft Skills)
- Data Quality (Hard Skills)
- Process Innovation (Hard Skills)
- Standardized Reporting (Hard Skills)
46. Program Manager, Pacific Data Services, San Diego, CA
Job Summary:
- Manage CSP program end-to-end as owner and subject expert, including commercial, procedural, legal, and technical areas
- Land CSP knowledge to teams and provide support as the point of contact
- Work closely with stakeholders from Microsoft to monitor, communicate, land and implement all changes in the program including commercial, procedural, legal, and technical
- Support local action plans to adopt changes, including assessment of the impact in the short and long-term perspectives
- Build CSP playbook and process across sales motions to drive consistent, automated, and intelligent lead generation, pipe management, customer acquisition and churn reduction
- Integrate Microsoft programs and sales plays to support co-sell with Microsoft and leverage benefits, and align key directions with stakeholders including marketing, sales excellence, services, e-commerce and technical
- Manage CSP projects by showing leadership and a clear vision of what must be delivered
- Make sure required tools and processes are in place to drive CSP consistency and growth across the organization
- Manage CSP process of planning, forecasting and KPI’s landing
- Work with respective teams to define reporting needs, build and distribute required reports and dashboards
- Build and manage the customer churn prevention process and plan across segments
- Analyze route causes, build retention value packaged services, and land loyalty actions
- Work with the services team to support the process of developing and publishing co-sell-ready solutions on Azure Marketplace or AppSource
Skills on Resume:
- Program Ownership (Hard Skills)
- Stakeholder Management (Soft Skills)
- Process Automation (Hard Skills)
- Sales Enablement (Hard Skills)
- KPI Management (Hard Skills)
- Change Management (Hard Skills)
- Customer Retention (Hard Skills)
- Cross-Functional Leadership (Soft Skills)
47. Digital Program Manager, Evergreen Software Solutions, Bellevue, WA
Job Summary:
- Deliver the program within the agreed scope, quality, budget and timelines
- Responsible for ensuring overall planning, tracking, and reporting of all milestones, tasks and deliverables including inter-dependencies across all work-streams
- Manage, monitor, track and report the Risks, Assumptions, Issues, and Dependencies
- Accountable to the various governance and steering committees for progress updates, key risks, issues, assumptions, and dependencies, seeking their support to remove any roadblocks or impediments to the successful outcome of the deliveries
- Partner closely with the Accountable Executive on all aspects of program delivery to identify and successfully manage relationships between all stakeholders and ensure communication in line with Program governance guidelines
- Progress, key risks, issues, dependencies, assumptions, constraints and seek their support to remove roadblocks
Skills on Resume:
- Program Delivery (Hard Skills)
- Milestone Tracking (Hard Skills)
- Risk Management (Hard Skills)
- Governance Reporting (Hard Skills)
- Stakeholder Partnership (Soft Skills)
- Executive Communication (Soft Skills)
- Dependency Management (Hard Skills)
- Issue Escalation (Soft Skills)