• Lead data analysis to understand gaps in agent product knowledge and current resources
• Track and report on the effectiveness of training materials by analyzing data and qualitative feedback
• Develop chatbot experience and effectiveness
• Collaborate with support teams, knowledge and learning, and product teams to create support center articles to reduce contact rate into support
• Create product articles and training materials 
• Improve product knowledge across customer support teams
• Audit past content to make sure all content is up to date and relevant

Skills: Data Analysis, Training Effectiveness, Chatbot Development, Content Creation, Knowledge Management, Cross-Functional Collaboration, Product Training, Content Auditing

• Manage the day-to-day interactions with business partners in worldwide operations, product, and technology teams
• Focus on continuous improvements in transportation performance, capacity, and cost through transportation configurations
• Lead or participate in large-scale projects related to transportation network expansion and improvements
• Manage stakeholder expectations, actively manage the timeline and deliverables of projects
• Convert a complicated/ambiguous problem statement into a workable plan to solve
• Design, develop, and implement solutions to more effectively utilize technical configuration and automation to deliver tangible operational and customer benefits
• Deliver results through extensive cross-functional integration with multiple Amazon internal technology and business execution teams

Skills: Transportation Optimization, Project Management, Stakeholder Management, Process Improvement, Problem Solving, Technical Automation, Cross-Functional Integration, Operational Planning

• Work in an agile/hybrid environment with customers across Deloitte to define custom technology solutions to solve their business challenges
• Provide project oversight on priority projects and manage escalations with the customer
• Manage stakeholders and relationships at all levels within the business
• Manage projects with high technical complexity, complex customer relationships and/or projects from requirements definition through to delivery
• Support business development activities including scoping and bid creation for new project leads
• Work with the teams to develop and manage an effective process to ensure pipeline activities move seamlessly into projects
• Carry out regular 'roadshows' and build a marketing strategy to ensure current and new stakeholders are aware of capabilities
• Work with the Pipeline lead to develop a roadmap and communicate that across leadership

Skills: Agile Delivery, Project Oversight, Stakeholder Management, Technical Project Management, Requirements Definition, Business Development, Pipeline Management, Strategic Communication

• Work through ambiguity, leading mobile programs across multiple teams 
• Identify the opportunities, requirements, and risks associated with mobile programs
• Define milestones and success criteria, and manage schedules
• Communicate the above effectively, both to the team and to leadership
• Develop and maintain scalable processes and assist with resource allocation
• Ensure priorities are aligned across all relevant teams and take steps to remove roadblocks to this alignment
• Take a holistic view across the greater mobile organization, identifying points to improve collaboration and reduce redundancy
• Exercise technical judgment in evaluating projects and their potential solutions

Skills: Mobile Program Management, Risk Identification, Milestone Planning, Stakeholder Communication, Process Scalability, Resource Allocation, Cross-Team Alignment, Technical Judgment

• Overall program managing ASICs in all stages of development, into new product introduction (NPI) and then release to high volume manufacturing while ensuring each milestone is met and reported
• Generate details reports, such as Gantt charts or other forms, to communicate the project status at each critical stage
• Manage engineering expectations and provide direct solutions for possible gaps in the execution of the project and potential fixes for manufacturing
• Work with the engineering team to identify a list of critical IPs and EDA requirements
• Work closely with the silicon operations team to ensure seamless transfer from the NPI and silicon bring-up stage into production and sustaining
• Develop and implement inclusive university outreach and program strategies to build Google’s short and long-term candidate pipeline through in-person and/or virtual events
• Take a data-driven approach to conceptualize, develop, implement, and measure program strategies
• Develop and maintain relationships with internal and external stakeholders
• Collaborate with internal teams including recruiting, sourcing, and engineering alumni, to deliver a strategy to meet hiring goals

Skills: ASIC Program Management, New Product Introduction, Schedule Reporting, Engineering Coordination, Manufacturing Transition, Data Driven Strategy, Stakeholder Management, Cross Functional Collaboration

• Develop program strategies, in collaboration with cross-functional teams and to foster and support music partner growth
• Manage operational efficiency, lead cross-functional projects and workstreams
• Obtain cross-functional and regional support
• Present cohesive programs in partnership with program leads to executive leadership for approvals
• Analyze performance and impact of music initiatives using data and analytics
• Present results to executive leadership and stakeholders
• Identify key opportunities for operational improvements through new methodologies, tools, templates, dashboards, and processes
• Maintain program budget, assess business state, and secure resources to deliver on quarterly and annual goals

Skills: Program Strategy, Cross-Functional Leadership, Operational Efficiency, Executive Communication, Performance Analysis, Process Improvement, Budget Management, Resource Planning

• Drive high-priority programs with a cross-functional team of Engineers, Product Managers, UX Designers, and UX Researchers within and outside Assistant teams
• Track and prioritize feature/surface/system development work from concept to launch
• Manage dependencies within Assistant and with external Engineering, Product, and cross-functional teams
• Drive and lead Engineering teams to identify, prioritize, and track tasks to completion
• Identify risks and corresponding mitigation plans, and put solutions into motion
• Identify and implement operational and process improvements to streamline execution

Skills: Program Execution, Cross-Functional Leadership, Feature Prioritization, Dependency Management, Engineering Coordination, Risk Mitigation, Process Improvement, Delivery Tracking

• Act as a trusted partner to Site Leadership by staying informed on issues that face the local site and market
• Develop and track progress on a sitewide and/or country-wide strategy, and ensure alignment with Market HR people plans and global company goals
• Incorporate data and intelligence into plans to make improvements
• Foster a sense of local community and culture through sitewide forums, communications, and specialized programs
• Oversee or play an active role in the One Taiwan group of community representatives, helping to galvanize the group to create a sense of One Google
• Collaborate as part of the global Site Program Management team, sharing best practices and ideas to help improve the workings of other sites and Google as a whole
• Lead global work-streams and/or projects that impact multiple sites

Skills: Strategic Planning, Stakeholder Partnership, Data Driven Insights, Community Building, Program Leadership, Cross Functional Collaboration, Cultural Engagement, Global Coordination

• Manages and leads a program involving multiple functions and project teams to drive the engineering development and implementation process for a product or service offering
• Develops and directs the development of schedules, critical deliverables, budget, resource allocation plan, and other support requirements for the assigned program
• Manages activities of supporting project teams and internal development partners
• Ensures progress against the established plan and makes determinations based on analysis of business information to alter or update the schedule and resource allocation to meet product requirements and development schedule
• Communicates program progress, escalations, and issue analysis to product stakeholders
• Collaborates with management and internal manufacturing and development partners to recommend and implement changes to product, processes, or business practices to resolve escalated issues, produce solutions
• Ensure adherence to budgets and established product roadmaps and schedules
• Drives innovation and integration of new technologies and quality initiatives into projects and activities in the manufacturing and/or engineering organization
• Leads and provides guidance and mentoring to less-experienced staff members

Skills: Program Leadership, Engineering Coordination, Schedule Management, Budget Control, Resource Planning, Risk Analysis, Stakeholder Communication, Team Mentoring

• Work cross-functionally to address existing challenges with respect to execution velocity, product reliability, operations, etc., to help Search vertical teams scale
• Manage the end-to-end delivery of Search features on multiple platforms (e.g., Android, Web)
• Define processes for speeding up feature development without sacrificing quality for users and removing unnecessary processes
• Collaborate with Software Engineers, Product Managers, and cross-functional organizations to drive software development and manage technical dependencies
• Manage technical projects, drive a multi-quarter roadmap, and communicate with a complex web of executive stakeholders
• Exercise technical and product judgment to scope projects, manage schedules, resolve project issues, and communicate risks

Skills: Cross-Functional Collaboration, End-to-End Delivery, Process Optimization, Technical Project Management, Dependency Management, Roadmap Planning, Stakeholder Communication, Risk Management

• Lead cross-functional teams and manage multiple simultaneous projects with multiple priorities
• Organize, collect, and analyze project data and manage project work predictably
• Facilitate broad collaboration with communication and documentation
• Work as a liaison between Business teams, cross-functional Engineering teams, and various supporting teams
• Oversee program and project execution, ensuring successful, on-time delivery of projects
• Manage risks by anticipating challenges
• Managing program prioritization, making trade-offs, and balancing business needs

Skills: Cross-Functional Leadership, Program Execution, Data Analysis, Stakeholder Communication, Risk Management, Project Prioritization, Tradeoff Management, Delivery Management

• Guide developer programs and communities and represent their voice(s) and feedback to drive quality and improve the user experience of specific platforms/products
• Manage communication of progress/status within the product teams and escalate issues, and propose new processes and improve upon existing ones
• Work closely with cross-functional teams to drive documentation, product and process improvements that will be reflected across the site and product
• Establish metrics and analytics to improve open source and operational efficiencies
• Build relationships and persuasively present directions and opportunities to both small and large groups
• Work closely with the Scholar team as well as leaders in the scholarly publishing space worldwide
• Help partners identify and execute suitable solutions

Skills: Developer Program Management, Community Engagement, Stakeholder Communication, Process Improvement, Documentation Management, Metrics Analytics, Relationship Building, Solution Facilitation

• Manage the day-to-day and long-term strategic operations of global third-party logistic providers, focusing on alignment between Google’s needs and the capabilities and expertise of warehousing partners
• Establish long-term goals for a multi-vendor warehousing network that align with the strategic objectives of Google hardware operations
• Define performance standards for the vendor network
• Build systems to identify, measure, and track key logistics metrics to help drive efficiency across the AMER network
• Set supplier strategy to address existing or forecasted gaps in Google’s long-term fulfillment requirements, focusing on capabilities, customer experience, flexibility, and cost
• Lead logistic efforts in product launch, coordinating with cross-functional teams to ensure setup, operations, and the success of launching products

Skills: Logistics Operations, Vendor Management, Strategic Planning, Performance Metrics, Supplier Strategy, Product Launch Coordination, Cross-Functional Collaboration, Operational Efficiency

• Initiate and support outsourcing Quality programs and mechanisms, drive the overall outsourcing achievement on Quality-related metrics including ATM, QPA, Atlas, etc.
• Guide and improve the outsourcing site, conduct Root cause analysis and drive a corrective action plan for continuous operational excellence
• Provides value-added recommendations and continuous process improvements based on analysis with data, insight and use cases to enhance systems, programs
• Identify coaching and mentoring needs for outsourcers to ensure they meet the required performance standards for quality and Seller experience, and reach a high level of achievement
• Provide ongoing oversight, consistent support, and guidance to outsourcer Quality teams and PoCs
• Monitor and coordinate site readiness on mentor support for the new site and LOB launch
• Support CIM communication with outsourcing sites and partner with CIM when pre-communication and escalation 
• Liaise with other region outsourcing teams and cross-functional teams within Amazon
• Deliver timely, accurate and professional assistance
• Provide real-time support and feedback to both outsourcing management and outsourcer teams when business knowledge/acumen/expertise is needed
• Support knowledge sharing to outsourcing sites including Baozipu, FBW, etc.
• Provides consulting support while encouraging outsourcer teams to operate with a sense of independence and ownership

Skills: Quality Management, Root Cause Analysis, Process Improvement, Data Analysis, Vendor Oversight, Team Coaching, Cross-Functional Collaboration, Stakeholder Communication

• Provide program management in the product sustaining stage to ensure continuity and health of products
• Lead post ramp qualifications (PRQs) for yield/quality improvement and cost reduction
• Clarify PRQ request and validation plan with the Engineering team
• Drive approval processes and execution
• Represent Product Operations to discuss factory status and production issues with cross-functional groups including Planning, Sales, and the Product Management team
• Assess, analyze, consolidate, and communicate production and supply chain risks and status to the leadership team
• Drive strategic supply chain decisions to support demand fulfillment and unit economics

Skills: Product Sustaining, Quality Improvement, Cost Reduction, Engineering Coordination, Approval Management, Production Risk Analysis, Supply Chain Strategy, Stakeholder Communication

• Manage the program team to achieve goals
• Develop program goals and infrastructure to align with defined business development strategies and partnerships
• Manage program through creating program plans, management tools and reporting capabilities
• Recommend program budget and monitor and adjust plan as resource requirements change
• Communicate and document program quality outcomes and progress metrics
• Serve as liaison between programs, other internal departments and external partners
• Provide orientation, training, coaching, and mentoring to staff
• Complete performance evaluations and handle disciplinary actions

Skills: Program Leadership, Strategic Planning, Program Planning, Budget Management, Performance Reporting, Stakeholder Liaison, Staff Training, Team Coaching

• Define, establish, and manage the operational strategy for Google Voice and abuse prevention and mitigation to ensure that users and Google are protected at scale
• Work with Abuse teams, Engineering, Network Operations, and Product to define and manage the program
• Define, establish, and manage the number porting operational strategy and program for Google Voice and the platform
• Ensure that large-scale enterprise deployment needs are met at scale, through operational and engineering improvements
• Identify and potentially manage future operational or technical capabilities that improve the scale and performance of Google Voice
• Communicate product and platform insights related to the above through day-to-day and executive communications
• Drive product decisions as a result of insights learned

Skills: Operational Strategy, Abuse Prevention, Program Management, Cross-Functional Collaboration, Platform Scalability, Engineering Coordination, Executive Communication, Data-Driven Decisions

• Manage and prioritize email campaign requests and campaign assets to meet deadlines and notify appropriate stakeholders, and ensure execution
• Review email requests and confirm conformity to guidelines and best practices including executional efficiency
• Collaborate and steer internal teams, specifically Marketing, Engineering, Program Management, and vendor operations, to ensure email campaigns, which are often highly complex, are designed and executed flawlessly to meet business goals
• Design all processes for intake, planning, execution, and management of email campaigns to improve quality and increase efficiency
• Manage equipment costs, track and report on 
• Leverage and expand on relationships with customers and suppliers involved in the entirety of the program
• Manage and coordinate the timeline, staying within expectations
• Identifying and mitigating potential risks

Skills: Email Campaign Management, Stakeholder Coordination, Process Design, Cross-Functional Collaboration, Timeline Management, Risk Mitigation, Cost Tracking, Vendor Management

• Engages with Legal and OEC DEI committee sponsors and leads to understand and align on strategic DEI priorities
• Supports execution of strategy
• Collaborates with Legal/OEC DEI Committee leads to identify workstream goals, objectives, and deliverables
• Initiates and manages DEI projects and initiatives, tracks progress against goals, and manages resource requests
• Collaborates with a global cross-disciplinary team to achieve project and initiative objectives
• Keeps current with, identifies, and shares global diversity, equity and inclusion-related trends and benchmarking
• Coordinates with internal and external teams related to DEI
• Measures project performance to ensure projects are progressing as compared to the original plan and budget
• Manages Legal and OEC DEI budget, assesses the degree to which changes to scope or other issues will affect projects
• Works with DEI sponsors and leads to align on issue resolution and facilitate remediation of issues
• Develops and executes a project plan, obtaining authorized resources to ensure all activities are performed
• Gathers lessons learned and obtains final project approval from the sponsor and stakeholders
• Communicates project progress and coordinates meeting agendas by producing project reports to provide timely and accurate project status and decision support information to sponsors, leads, and project teams
• Coordinates resources to ensure project needs are addressed
• Effectively assigns tasks and deliverables to team members based upon their abilities and availability
• Takes initiative to identify and escalate issues
• Ensures that roles and responsibilities are clearly defined and communicated for all identified stakeholders and resources at the project, workstream, and program level

Skills: DEI Program Management, Strategic Alignment, Cross-Functional Collaboration, Project Planning, Budget Management, Performance Tracking, Stakeholder Communication, Issue Escalation

• Serve as a primary interface for Product Support Managers seeking to leverage in-product User Feedback to derive cross-product insights that inform and influence Google’s product teams
• Guide the process and information architecture design
• Support establishing a cross-product triage and analysis operational capability
• Collaborate with the Vendor Manager to ensure quality of outputs through thorough oversight, measurement, validation, reporting, and actioning
• Leverage data to advocate for and pilot technology solutions that enable an exceptional, data-driven operation
• Assist in charting a direction for service expansion and modernization and deliver against a long-term roadmap

Skills: User Feedback Analysis, Information Architecture, Cross Product Triage, Vendor Oversight, Data Driven Insights, Process Design, Technology Enablement, Roadmap Planning

• Manage the full lifecycle of complex cross-functional programs with considerable impact across multiple organizations
• Develop the overall program strategy, tactically driving teams in and outside of the organization to deliver
• Define the program (mission, vision, tenets), set objectives, analyze data and drive improvements that are quantified with metrics
• Work autonomously in an ambiguous environment, seeking to understand business problems, automation limitations, scaling factors, boundary conditions and reasons behind leadership decisions
• Partner with teams across the business, support and beyond to source, allocate, and coordinate resources
• Partner with customers, internal/external teams, and engineering teams to determine what projects move forward and in what priority order
• Oversee gaps between teams, processes and systems
• Helping teams reduce exposure to classic failure modes (e.g., requirements not sufficiently understood or documented, ineffective cross-team collaboration, long-term impact(s) from third-party solutions, security not considered, insufficient stakeholder review, etc.)
• Solve ambiguous problems and proactively identify and mitigate risks (before they become roadblocks)
• Work with program managers, business leaders and the executive team to communicate and impact critical business initiatives
• Develop, implement, and govern Key Performance Indicator (KPI) reporting for a portfolio of programs, providing visibility to the milestones and performance across all projects
• Engage other Amazon business units globally to share best practices and improve end-to-end outcomes for Amazon customers
• Create, communicate, and manage budgets for projects

Skills: Program Strategy, Cross-Functional Leadership, Data-Driven Decisions, Resource Coordination, Portfolio Management, Risk Mitigation, KPI Reporting, Executive Communication

• Manage business reporting end-to-end, including preparation and editing of documents, scheduling meetings, and any follow-up
• Editing of key documents to ensure they meet leadership expectations
• Lead review meetings and drive alignment among stakeholders
• Define processes and templates for capturing business activities for reporting and other operational processes to present to leadership
• Partner cross-functionally, both locally in Bangalore and with stakeholders and partners in other locations, to create a framework for the portfolio of efforts
• Develop and execute feature planning and prioritization efforts for engineering, product, and user design teams
• Establish the necessary programs and one-off projects for the team to plan and execute for India initiatives to be successful
• Develop and execute internal operational processes at scale

Skills: Business Reporting, Stakeholder Alignment, Process Design, Cross-Functional Partnership, Feature Prioritization, Program Planning, Operational Execution, Leadership Communication

• Develop programs and solutions essential to develop JP selling partner capabilities, partnering with Retail Leadership teams and business SMEs
• Identify business challenges/needs via executing research and deep-dives (e.g., company-wide surveys and interviews)
• Propose future directions and necessary actions to JP Retail Leadership for their alignment
• Own and develop multiple capability development materials throughout the end-to-end lifecycle (incl. problem framing, program justification, proposal to leadership, content development and launch, adoption, and inspection)
• Collaborate with Global selling partner teams to leverage existing global solutions and programs
• Develop new content for JP selling partners
• Define short-term and long-term goals/roadmap for selling partner management
• Establish clear goals for measurement and monitor them to continuously improve content for people development maximization

Skills: Program Development, Capability Building, Business Research, Strategic Roadmapping, Content Development, Cross-Functional Collaboration, Performance Measurement, Stakeholder Alignment

• Manage larger programs and multiple interdependent projects of moderate to high complexity and scope focused on information quality, user safety, and trust
• Build cross-functional partnerships with policy specialists, product, legal, public policy, and engineering teams to drive cross-Google Information Quality programs
• Manage cross-functional stakeholders via effective communication, collaboration, and consultation
• Scope, define, and manage relevant workstreams in Trust and Safety across regions and teams
• Own and optimize processes to enable policy development and enforcement at scale
• Lead development of specifications and requirements for org-wide system development initiatives
• Executing process improvement initiatives to build scalable systems to support business growth
• Driving optimization opportunities/initiatives and implementing new business processes

Skills: Program Leadership, Trust Safety Operations, Cross-Team Collaboration, Stakeholder Management, Process Improvement, Requirements Scoping, Policy Execution, System Scalability

• Plan and execute NPI development builds and influence product manufacturability, testability, and supply chain responsiveness in pursuit of high quality, optimal cost, and maximum capacity
• Manage all operations-related communications, upward and downward, throughout the organization
• Escalate key issues and present options for resolution to executives
• Drive cross-functional teams to deliver on product goals
• Build consensus among teams to balance risks and influence executive decision-making
• Manage project schedules and operational deliverables
• Identify risks and clearly communicate them to project stakeholders with decisions and mitigation plans
• Lead cross-functional teams within the company and external partners to prepare for production ramp and product transition to sustaining

Skills: NPI Execution, Manufacturing Readiness, Cross-Functional Leadership, Schedule Management, Risk Mitigation, Executive Communication, Supply Chain Coordination, Stakeholder Alignment

• Responsible for designing and executing operations strategy for key areas such as operational infrastructure, transparency, risk governance, or quality assurance
• Work closely with various internal groups to gather business requirements, implement/improve processes
• Collaborate with workforce planning and budgeting activities
• Contribute to ongoing process improvements
• Manage global cross-functional projects designed to improve the efficacy of the vendor operations organization, including efforts related to onboarding/training, vendor metrics strategy, cost management, risk governance, and reporting/tools improvements
• Steer key initiatives/programs that impact global vendor operations
• Working with cross-functional key stakeholders, analyzing industry trends
• Driving industry best practices and developing the scalable strategy that leads to next-level operations
• Develop and deliver effective presentations of findings and recommendations to multiple levels of leadership

Skills: Operations Strategy, Vendor Operations, Process Improvement, Cross-Functional Collaboration, Risk Governance, Workforce Planning, Industry Analysis, Executive Presentation

• Setting up and implementing processes/mechanisms and leading multiple programs to improve the current JP AMXL delivery experience from good to great
• Managing several competing priorities, ensuring critical projects remain visible to all stakeholders whilst maintaining a plan for less urgent matters
• Diving deep into various work streams and not being afraid to learn about each stakeholder's contribution, challenges
• Developing and introducing processes that ultimately enhance the delivery experience
• Writing and reviewing business cases using information acquired from various stakeholders
• Prioritizing projects with the biggest impact on business, proposing and obtaining approval from relevant functional leaders, and scheduling resources
• Being comfortable in different roles, sometimes supporting, sometimes leading
• Taking accountability while providing status, asking for help, and immediately escalating issues and problems
• Interfacing with all necessary functions within the company, including senior stakeholders

Skills: Program Management, Process Design, Project Prioritization, Business Case Writing, Stakeholder Management, Cross-Functional Collaboration, Issue Escalation, Delivery Optimization

• Work closely with Category Leadership and account managers on planning and business strategy
• Drive best-in-class customer experience and maximize Selling partners' selection and sales growth through timely analysis and initiatives
• Define the category's growth opportunities
• Identify key business opportunities of categories via spotting popular brands, trends, and pricing to ensure managing the sellers toward a growth plan
• Deploying detailed deep dives and data analysis
• Providing them with data-driven insights and advice to optimize their success and grow their business
• Conduct deep dive analysis on issues affecting selling partners' business performance and provide the Voice of the Seller as an input into product development and process improvement
• Partner with multiple stakeholders to align programs and initiatives to help drive the growth of the selling partners' portfolio

Skills: Business Strategy, Customer Experience, Growth Analysis, Data Analysis, Market Insights, Stakeholder Collaboration, Seller Advocacy, Program Alignment

• One of the key collaborators in the region for the commercial team to answer and advise on clients’ requests, such as RFQs and RFIs
• Work closely with the commercial team to build positive relationships and gain overall customer satisfaction
• Supervise, communicate and analyze opportunities, wins and losses
• Identify and recommend solutions and actions to address client loss scenarios
• Owns the portfolio of hunting clients for the region, ensuring the team delivers on its commitments
• Own the design of the sourcing solution/strategy in collaboration with the comparator sourcing team
• Coordinate the response from the comparator client service team to the customer, including the issuance of a proposal
• Works with Business leaders to prioritize accounts based on client needs and sales opportunities
• Coordinate approvals with comparator finance for timely approval and issuance of the proposal
• Support/lead new services development, including value propositions and associated marketing material
• Champion communication of multi-site/regions projects and among the different business lines to increase overall client experience
• Support and facilitate specific comparator client contracts, CDA’s, MSA’s and Technical Agreements
• Support sourcing or logistics for the execution of clients’ projects
• Contribute to the recruitment, onboarding, training and development of employees

Skills: Client Advisory, Stakeholder Management, Opportunity Analysis, Account Portfolio Management, Sourcing Strategy, Proposal Coordination, Contract Management, Cross-Functional Collaboration

• Understanding and promoting the CIO Hybrid Cloud Platforms strategy and IBM's strategy as the Hybrid Cloud and AI company
• Assisting in driving COE's hybrid cloud migration and modernization strategy at scale
• Leveraging COE technical people, resources, and content
• Becoming a COE relationship manager, helping application teams understand what to do as part of their migration and modernization efforts and driving feedback and input into backlog
• Tracking key metrics, using them to adjust strategy and approach accordingly, and to report on progress
• Exercising technical judgment in working with large, distributed, cross-functional teams
• Using data in an open way to iterate, innovate, and inspire

Skills: Hybrid Cloud Strategy, Migration Planning, Technical Leadership, Stakeholder Management, Backlog Tracking, Metrics Analysis, Data Driven Decisions, Cross Functional Collaboration

• Experience in program or project management
• Experience owning and building processes in an ambiguous environment
• Experience in autonomously conducting quantitative analytics and problem-solving when data does not align
• Experience facilitating progress and identifying blockers
• Experience with improving team efficiency, scaling processes globally while reducing SLAs, reducing errors, improving processes, and creating and maintaining a high level of performance
• Strong oral and written communication skills, a bias for action and a proven ability to influence others
• Demonstrate experience working with program managers and business teams
• Ability to write simple SQL queries
• Experience creating and executing business plans
• Experience in a Brand or IP protection role

Qualifications: BA in Management with 5 years of Experience

• Basic SQL skills
• Experience using data and metrics to drive program improvements
• High level of integrity and discretion to handle confidential information
• Strong enthusiasm to provide superb customer service to the leadership team and other key stakeholders
• Program management experience, leading projects involving multiple stakeholders
• Strong written and verbal communication skills
• Ability to present complex information clearly and concisely to executives
• Demonstrated a high degree of organization and ability to manage multiple, competing priorities
• Experience working in risk, fraud or compliance organizations
• Proficiency in extracting data from SQL, writing queries

Qualifications: BS in Business Administration with 4 years of Experience

• Experience working in an import/export compliance team
• Experience working with Customs brokers and freight forwarders
• Knowledge of basic Customs regulations and Free Trade Agreements
• Excellent written and oral communication skills
• Strong attention to detail and good organizational skills
• Strong desire to work in a collaborative international team 
• Prior export experience with manufactured engineered products with a global organization 
• Experience with Import/Export Compliance
• Experience in program management
• Experience with software development and operating systems
• Experience managing cross-functional and/or cross-team projects
• Understanding of the software development lifecycle
• Ability to successfully lead programs and develop appropriate processes to ensure objectives are achieved

Qualifications: BS in Project Management with 7 years of Experience

• Experience in new product development, project management 
• Experience in executing complex projects with external partners
• Experience in life sciences or the related industry 
• Knowledge of single-use systems in life sciences 
• Motivated and innovative team player that can thrive in an entrepreneurial life sciences “start-up” minded business
• Ability to manage multiple internal and external projects in various phases of development simultaneously
• Strong organizational and relationship management skills
• Ability to establish partnering tasks and timelines and meet time-bound project milestones and deliverables
• Strong communication skills, interpersonal skills and a strong desire to work in a multifunctional team environment
• Experience working with product lifecycle management systems and product portfolio management systems (Stage Gate system) 

Qualifications: BS in Data Analytics with 5 years of Experience

• Working experience in project/program management 
• Experience with Agile Development methodologies
• Must have strong communication skills
• Proficient in Jira, MS Project, MS Visio, MS PowerPoint and related tools
• Must have PMP Certification
• Experience as a Program Manager in Medical Device R&D or a similar regulated environment
• Demonstrated track record of successfully planning and delivering cross-functional technology programs
• Strong attention to detail and can multitask effectively, which enables them to plan and execute programs on spec, on time
• Strong interpersonal skills and can work effectively with diverse teams
• Experience with project management tools
• Demonstrated an entrepreneurial bias in work or projects and are excited at the prospect of joining a startup
• Experience with any of the following: healthcare regulated environment, enterprise software, machine learning, hardware, software development

Qualifications: BS in Information Systems with 8 years of Experience

• Experience as a Senior Program Manager
• Strong Project Management and Agile/Scrum skills
• Should have significant experience working directly with Development, Vendor, and Architecture Teams
• Strong interpersonal and communication skills (oral, written and group presentations)
• Excellent prioritization skills
• Ability to work collaboratively across all business units within the IT organization
• Strong business acumen and leadership experience 
• Proven track record of acting as a valued IT business partner to senior leadership
• Excellent organizational and analytical skills with attention to detail

Qualifications: BS in Industrial Engineering with 4 years of Experience

• Hands-on experience in the Radio System project/Antenna
• Proven experience in program management
• Proven stakeholder management skills
• Proven experience managing a team
• Experience using computers for a variety of tasks
• Understanding of project management
• Must be a team player able to work in a fast-paced environment with demonstrated ability to handle multiple competing tasks and demands
• Strong communication skills, oral, written and presentation
• Strong organization, planning and time management skills to achieve results
• Strong personal and professional ethical values and integrity
• Proficient in Microsoft Office programs (Outlook, Word, PowerPoint, and Excel)
• Strong interpersonal and collaboration skills to work effectively with all levels of the organization including suppliers and/or external customers

Qualifications: BA in Economics with 6 years of Experience

• Experience in program or project management
• Experience owning program strategy, end-to-end delivery, and communicating results to senior leadership
• Ability to operate with a high level of independence
• Ability to write crisp, clearly articulated and logically supported recommendations to senior management
• Comfortable with ambiguity in a fast-paced and ever-changing environment
• Able to think big while paying careful attention to detail
• Deep subject matter expertise in business processes and experience in making recommendations for process improvements
• Detailed understanding of SAP Central Finance including transactions and configuration options
• Professional experience in consulting in the area of SAP Finance and Controlling
• Consulting experience within SAP S4HANA Central Finance - CFIN
• Experience in enterprise solutions (SAP) implementation across Finance and integration
• Exceptional understanding of the managerial and financial accounting principles
• Strong analytical capabilities and communication skills

Qualifications: BA in International Business with 7 years of Experience

• Experience performing program coordination or program management within the automotive industry
• Working experience in Purchasing 
• Must have PMI Certification 
• Ability to coordinate activities inter-company and with multiple departments such as Engineering, Operations, Accounting, Sales, etc.
• Proficient in the use of MS Project, Excel, Word and PowerPoint
• Proficient in the understanding of Engineering drawings, GD&T, and technical specifications
• Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations
• Ability to write reports, business correspondence, and procedure manuals
• Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public
• Experience in product program management
• Hands-on experience in managing Multi-disciplinary programs
• Experience in Technical/Engineering Leadership experience
• Experience in program execution with Agile CI / CD, exposure to roles such as Scrum Master / Release Train Engineer / Release Train Manager
• Exposure to tools such as Jira / Rally or equivalent, Microsoft Project, Configuration Management, CI, CD, Visio, and all Office Tools

Qualifications: BS in Operations Management with 8 years of Experience

• Working experience with Microsoft Project and Microsoft Project Server to manage projects or programs
• Highly proficient in Microsoft Applications, including Power BI, Excel, and Microsoft Project
• Able to be aware of all relevant SOPs as per Company policy, as they are related to the position covered by this Job Description
• Support and contribute to Lean Sigma programs and activities towards the delivery of the set target
• Ability to prepare and deliver reports to Sr. Management and Executives
• Able to comply with the company’s safety policy at all times
• Compliance with all local environmental, health and safety regulations
• Able to comply with the company’s quality policy at all times
• Compliance with all site company policies, procedures and corporate policies

Qualifications: BS in Supply Chain Management with 4 years of Experience

• Proven excellent experience in program management
• Solid experience in portfolio management, change management, and process improvement
• Experience in healthcare tech companies
• Ability to work in a start-up environment, deal with ambiguity (and get people through it), and provide clarity
• Solid technical background, with understanding or hands-on experience in software development and web technologies
• Excellent client-facing and internal communication skills
• Solid organizational skills including attention to detail and multi-tasking skills
• Strong working knowledge of Microsoft Office (especially MS Project, Excel, PowerPoint, SharePoint, and PowerBI skills)
• Must have PMP / PRINCE II certification

Qualifications: BA in Communications with 5 years of Experience

• Experience in working within a PMO within finance/controls / regulatory-related roles
• Good understanding of program management methodologies, frameworks, processes, tools and industry best practices
• Experience in applying and embedding PMO methodologies across large-scale programs
• Excellent planning and task management skills
• Proven experience in facilitating workshops and program planning sessions
• Strong analytical and problem-solving skills
• Experience of working with business stakeholders across multiple businesses, regions and support functions
• Working experience in leading a team in the successful delivery of design and development projects 
• Proven project management skills, including the ability to plan and direct teams, define scope, and manage budgets
• Impeccable organizational skills and attention to detail
• Ability to simplify complex and technical concepts and to plan, prioritize and seamlessly integrate all moving parts to deliver high-quality work

Qualifications: BA in Public Administration with 7 years of Experience

• Working experience in a program management role supporting an operations team with a history of creating and delivering results
• Demonstrated problem-solving skills, even when working on complex technical problems requiring cross-group collaboration
• Previous job experience in a large enterprise in a customer-facing service, engineering or delivery role
• Ability to manage multiple tasks simultaneously and adapt to changing priorities
• Familiarity with Windows 10, Azure, Azure Active Directory, Intune, Windows Defender and Windows Defender ATP
• Excellent analytical ability and written and verbal English communication skills
• Prior experience in customer support or development
• Must have a Licensed Engineer or Registered Architect license
• Extensive knowledge of project design and construction
• Experience with Microsoft Office (Word, Excel, Project Schedule
• Strong organization and planning skills

Qualifications: BS in Finance with 6 years of Experience

• Experience in dynamic business environments
• Experience directly supporting senior leadership
• Working experience in technical program management 
• Understanding of Software Development Life Cycle (SDLC) and project planning/execution skills including estimating and scheduling
• Academic or industry experience with network infrastructure or distributed systems
• Experience optimizing for short-term execution while planning for long-term technical capabilities
• Ability and willingness to multitask and learn new technologies quickly
• Experience in Program Management or Project Management
• Experience leading across disciplines, collaborating, and influencing peers
• Ability to empathize, listen, and obsess over customers, external and internal

Qualifications: BA in Marketing with 4 years of Experience

• Experience in healthcare and/or social program delivery
• Experience in managing multiple program issues simultaneously and leading/conducting program meetings
• Experience in understanding key program performance metrics
• Previous employment longevity in full-time or contract role
• Experience in healthcare and/or social program delivery
• Efficient communication, presentation, and interpersonal skills
• Critical thinking, attention to detail and analytical mindset
• Fluent in speaking and writing English
• High collaboration with all departments, open-minded and flexible, align process with counterparts from other functions
• Fast learning and open to change
• Time management and organizational skills

Qualifications: BA in Psychology with 5 years of Experience

• Understanding of and commitment to Save the Children's aims, values and principles, including rights-based approaches in development programming
• Strong experience of the Liberian context and stakeholders
• Prior experience of working at a senior management level in a country program
• Proven ability to engage and communicate with donors, government authorities, partners, etc.
• Proven Program Management skills including reporting, planning and budget tracking capacities
• Ability to think critically and to recommend good solutions to problems
• Strong skills in staff management, moderation, conflict resolution and capacity-building
• Ability to lead various programs and support a team
• Must have strong organizational skills
• Ability to mentor staff to work professionally and verifiably deliver results for project participants
• Advance knowledge of Microsoft Office applications
• Experience in promoting children's participation in programming, design, implementation and evaluation
• Working experience in challenging and insecure contexts and/or similar
• Capacity and willingness to be extremely flexible and accommodating in difficult working circumstances

Qualifications: BS in Project Management with 7 years of Experience

• Working experience in consulting, services, or a program/project management role
• Experience in bioinformatics, biotech, clinical research, or healthcare
• Advanced experience with project management tools, time tracking systems, and professional services automation (i.e., Smartsheet, JIRA, NetSuite)
• Excellent interpersonal skills, both oral and written
• Able to communicate clearly and effectively with members of the technical team and executives
• Experience in collecting requirements and drafting statements of work that accurately articulate the scope of the engagement and deliverables
• Experience working with finance, solid understanding of building support around the delivery of professional services for financial statement audits
• Highly organized with the ability to manage concurrent deadlines and multiple priorities
• Experience working in a high-growth start-up environment where business rules are continuously being defined and evolving
• Self-starter, highly proactive with the ability to work with minimal guidance and direction
• Demonstrated ability to manage multiple, sometimes conflicting, priorities in a complex environment
• Outstanding organizational and time management skills

Qualifications: BS in Information Systems with 8 years of Experience

• Experience in footwear development, creation and sourcing 
• International marketplace experience and understanding
• Strong business acumen in channel distribution, net sales, margin, profit and inventory
• Broad footwear product knowledge
• Ability to work with and influence all levels of the organization as well as aligning external partners with the Core FTW strategy
• Thrive in a fast-paced product creation environment
• Good numerical skills with the ability to negotiate
• Must have effective presentation skills
• Skill in MS Office applications (Outlook, Excel, PowerPoint, Word)
• Fluent in English (verbal and written)

Qualifications: BS in Computer Science with 4 years of Experience

• Software development experience in horizontally scalable services in a cloud environment
• Working experience in managing an elite engineering team with multiple release cycles 
• Proven ability to recruit, develop and retain talent
• Deep knowledge of software engineering best practices, a burning desire to drive the team to adopt them
• Highly adept at project management in a demanding, fast-changing environment with tight deadlines and scarce resources
• Experience in technology integration projects with a gradually increasing level of responsibilities, with a focus on delivering projects to external customers
• Experience in mobility, public transit or transportation technology 
• Strong computer skills, including MS Office Suite, Excel, Word, PowerPoint, and Outlook 
• Ability to learn new software programs such as Microsoft Dynamics, JIRA
• Able to be skilled in anticipating project needs with enough lead-time to avoid delays in production
• Experience in multiple procurement methodologies - Design Build/ PPP (P3)/Bid-Build/CMGC

Qualifications: BA in Economics with 6 years of Experience

• Experience in program management or engineering team management of new mechanical, electrical, and software product development and market introductions
• Experience managing complex projects in a leadership role across multiple and geographically distributed teams
• Proficient with project/program management tools such as MS Project and other bug/issue tracking applications
• Knowledge of best practices in project management and development methodologies, processes, and technologies, especially software and mechanical
• Strong leader with excellent communication, organizational and people skills and the ability to work across functional groups
• Proven track record of managing new product development projects, productivity projects and critical cross-functional business initiatives
• Experience improving consumer experience and value
• Experience working with geographically dispersed engineering and business teams
• Experience with Agile and Waterfall project management methodologies
• Prior experience in hands-on software development
• Experience working with third-party consultants and partners
• Experience with factory manufacturing high volume, high quality consumer electronics
• Must have PMP and/or CSM certifications
• Experience with the Atlassian tool suite or a similar system to track development progress and interact with the team

Qualifications: BS in Operations Management with 8 years of Experience

• Proven track record of managing multiple projects and/or programs of work in an Agile environment
• Ability to organise information and concisely present issues, recommendations and conclusions to the client
• Experience in electronics/computer consumer hardware
• Manufacturing/Operations experience in OEM management and Supply Chain management
• Experience in engineering and business
• Solid analytical skills and OEM management skills and ability to solve problems cross-functionally
• Ability to face pressure and persistence to achieve goals
• Banking experience or financial services consulting 
• Understanding of the digital banking industry and recent financial innovations
• Experienced in business analysis and implementation of retail banking/corporate banking/lending/payments digital solutions
• Experienced with defining minimum marketable features and minimum viable products to define product roadmap
• Working knowledge of JIRA and CONFLUENCE
• Experienced in leading large-scale projects within an agile setup

Qualifications: BS in Supply Chain Management with 7 years of Experience

• Previous technical competency in the areas of the Pharma Industry, e.g., process development, cGMP manufacturing, process registration, analytical science, Quality assurance, etc.
• Strategic, operational and technical project management experience
• Proven business awareness and commercial acumen
• Record of accomplishment of successfully managed projects
• Ability to communicate effectively at all levels across the organization
• Effective use of hard and soft skills in all aspects of Program Management including conflict resolution, team building, and decision-making
• Pragmatic, organized and results-oriented and with the ability to manage multiple priorities
• Excellent planning, organization and controlling skills
• Ability to analyze and solve complex issues that do not have routine solutions
• Ability and willingness to convey proficiency in project management to others

Qualifications: BS in Engineering Management with 4 years of Experience

• Experience with QMS and with corporate governance
• Must have PMP certification
• Working experience in Medical product development
• Demonstrated leadership skills showing ownership and successful completion of complex projects
• Strong problem-solving and analytical skills
• Ability to manage competing priorities in a fast-paced environment
• Experience with USAID new business development and/or recruiting, managing multi-year program budgets
• Familiarity with FAR, AIDAR and the ability to learn other USG regulations that apply to Kaizen's current and upcoming initiatives
• Ability to write and verbally communicate clearly and concisely with a wide variety of stakeholders around the world
• Strong interpersonal skills and the ability to work independently and in a team environment
• Ability to balance a diverse set of tasks of varying priorities with limited oversight

Qualifications: BA in Communications with 5 years of Experience

• Significant experience managing people in a dynamic team environment
• Strong analytical and problem-solving skills
• Excellent verbal and written communication and presentation skills
• Comprehensive understanding of project management tools and methodology
• Excellent attention to detail and organizational skills
• Proficiency in Microsoft Office Suite
• Strong ability to negotiate, influence, and delegate effectively at all levels of organizations
• Background in both technical and business areas 
• Significant experience in Project Management 
• Experience in program or project management
• Experience in defining and executing against program requirements
• Experience using data to illustrate business conclusions

Qualifications: BA in Organizational Leadership with 6 years of Experience

• Working experience in Program Management 
• Experience leading an engineering development
• Excellent communication, leadership, and problem-solving skills
• Strong knowledge of aircraft design, construction, and testing (aircraft structures, subsystems, stability and control)
• Prior experience managing multiple aircraft disciplines
• Familiarity with systems engineering concepts
• Knowledge of various engineering disciplines
• Experience with various tools and techniques for cost and schedule management
• Prior experience managing a large multi-disciplinary program team
• Prior experience as the Program Manager for an aircraft development project and an experimental composite aircraft project

Qualifications: BS in Technology Management with 4 years of Experience

• Experience managing IT implementation projects in the healthcare sector
• Strong technical aptitude, with hands-on experience delivering enterprise software solutions
• Experience working in an Agile/Scrum environment
• Strong analytical and facilitation skills
• Ability to interpret and anticipate customer needs to develop clear and attainable goals, objectives and execution of project plans
• Ability to work independently with moderate supervision in a fast-paced, high-growth startup
• Ability to communicate complex issues to varying audiences and levels
• Working experience in Healthcare and Software-as-a-Service (SaaS) project management 
• Must have PMP, CSM, CSPO or other project certifications (Lean Six Sigma or Scrum) 
• Understanding of common EHR systems such as Epic, Cerner, Meditech or similar

Qualifications: BA in Sociology with 5 years of Experience

• Experience in Program Management or Engineering efforts
• Superior communications skills, both verbal and written
• Exceptional interpersonal skills, including teamwork, facilitation and negotiation
• Great design and problem-solving skills, with a strong bias for quality and engineering excellence
• Demonstrated expertise in planning cross-organization efforts, risk identification, and issue resolution
• Demonstrated knowledge of Microsoft development and application technologies
• Knowledge of build systems used by Windows or Office
• Experience in technical leadership, systems design, or technical program 
• Experience managing cross-functional and/or cross-team projects
• Experience working in the trust and safety space
• Familiarity with using Google products and services
• Excellent analytical, troubleshooting, and problem-solving skillsmanagement with an engineering team

Qualifications: BS in Logistics Management with 7 years of Experience

• Experience in a software engineering program/project experience
• Strong communication, problem-solving, and facilitation skills
• Experience working with cross-functional teams
• Experience managing Agile software development teams
• Knowledge of project management tools like JIRA, SmartSheet, etc.
• Demonstrated ability to lead team initiatives by influence
• Process and detail-oriented, yet comfortable with ambiguity
• Works well with others to support shared goals
• Ability to teach and share knowledge
• Open-minded and positive attitude

Qualifications: BS in Business Administration with 4 years of Experience

• Working experience in Digital advertising or marketing 
• Working experience in Business operations and/or business strategy 
• Analytical skills and experience creating concise updates and reports
• Demonstrated success persuading teams to act on innovative (or disruptive) stories
• Experience writing user stories and/or feature requests
• Strong analytical skills gained as a Senior Program Manager in risk management methodology delivery initiatives or Front Office pricing model implementation initiatives
• Understanding of traded products from a pricing, risk management and calculation inputs perspective
• Ability to articulate complex problems to diverse teams to ensure each group can understand their contribution
• Advanced presentation and communication skills both from presentation material design as well as presenting and communicating to senior stakeholders
• Impeccable attention to detail and evidence of complex program delivery
• Self-starter with the ability to work independently as well as lead or participate in a cross-functional team environment

Qualifications: BA in Economics with 6 years of Experience

• Working experience in program management/product development 
• Demonstrated leadership of cross-functional project teams
• Ability to drive project design plans to completion, satisfying quality, performance, schedule and budget
• Understanding/experience with the product life cycle management, transfer programs, product cost reduction programs or other cost productivity projects
• Ability to deliver results while working on multiple projects simultaneously, balancing resources, timing and quality of outcomes
• Demonstrated problem-solving and leadership skills
• Demonstrated facilitation and negotiation skills in driving closure on product/program-related decisions/issues
• Fluent in written and oral English communication skills
• Demonstrated impact leading major cross-organizational initiatives using effective process and communication architecture
• Must have strong presentation skills

Qualifications: BS in Data Analytics with 5 years of Experience