ENTERPRISE PROGRAM MANAGER COVER LETTER TEMPLATE

• Partner with the program leadership team on development of program strategy and ensure understood and appropriately communicated.
• Enable Delivery Teams (Product, Engineering & Launch) to enact an aspirational plan while compelling accountability for delivery across the Program.
• Work with the leadership team, agile delivery leads and teams to continuously shape agile operating models within leadership team and program.
• Engage with other program managers across the organization to share and apply learnings to make the enterprise more productive, predictable, and accountable
• Build strong relationships with Product, Design and Engineering functional leadership
• Focus leadership on program-level Risk Management, Stakeholder Management, and Governance issues and decisions, across 84.51° and external entities engaged in the program.
• Work with Senior Leaders to craft executive reporting and communication around the health of the product and program.
• Work with Delivery Teams (Product, Engineering & Launch) and leadership team on portfolio prioritization and people allocation to optimize program performance.
• Remove any complex friction and obstacles between teams inside the program and with external teams that the program is dependent on and those dependent on the program.
• Develop and co-own initiatives for program improvements.

Skills: Strategy Development, Team Enablement, Agile Practices, Cross-Program Collaboration, Relationship Building, Risk and Stakeholder Management, Executive Communication, Portfolio Prioritization

• Combines extensive experience and knowledge of lean/six sigma tools to analyze a wide range of problems and formulate solutions
• Identifies and recommends improvement programs that support Global Supply Chain goals
• Apply lean expertise to create value stream maps of a process and train teams how to use the tool for improvement
• Serves as an expert resource for six sigma and /or lean enterprise solutions
• Provide consultation on leading-edge lean / six sigma practices
• Provide leadership for identifying training needs in the organization and with suppliers
• Define requirements for training classes and may coordinate or conduct lean / six sigma training
• Act as a key lean / six sigma contact
• Lead large scale supplier improvement projects focused on lean enterprise strategies

Skills: Lean Six Sigma Expertise, Problem Analysis, Process Improvement, Value Stream Mapping, Expert Resource Provision, Consultation on Lean Practices, Training Needs Identification, Project Leadership

• Execute Supplier Development Process to improve supplier performance so they can win new business
• Provide regular report outs to functional management, including status and action plans for improvement
• Audit internal supply chain and external supplier processes (business and manufacturing) to identify opportunities to improve performance with focus on reducing variation and eliminating waste
• Ensure suppliers are trained in and management is committed to the use of Structured Problem Solving, Lean & Six Sigma concepts and tools
• Lead cross-functional, cross-facility projects to improve supply chain performance
• Ensure control plans are implemented to sustain performance improvements
• Maintain quality management system documentation associated with Supplier Development process
• Ensure procedures, forms, work aids, and training plans are current and accessible worldwide
• Serve as an expert resource in Supplier Development concepts and tools, including Lean and Six Sigma

Skills: Supplier Development, Performance Reporting, Process Auditing, Lean Training, Project Leadership, Control Implementation, Documentation Management, Process Standardization

• Scopes, develops, and implements processes and tools that are scalable and repeatable across the organisation ready to be deployed at new enterprise services customer facilities
• Determines overall program/project plan, budget, structure, schedule, and staffing requirements.
• Translate business objectives into comprehensive implementation work plan covering timeline, resources, dependencies, priorities, risks and milestones.
• Coordinate and assure project execution including time, schedule, budgets and risk management.
• Monitors sub-contractors to assure project deliveries, quality and timeline are met
• Regularly report on project status to project team, project sponsors, Agilent and Customer upper management.
• Maintains project records to ensure all project information is kept and secured
• Subject Matter Expert - In Support of Global and Regional Strategic Initiatives
• Participate in annual business planning and establish implementation strategies for Enterprise services and assigned accounts
• Participate in assigned projects as a Subject Matter Expert in specialized areas of expertise e.g. Asset - Management, Asset Monitoring and Utilization, Compliance, Inventory Control, Employee Health and Safety, Lab Productivity, Workspace Management, Vendor Management, Corporate Governance, Lab of the Future and Sustainability

Skills: Process Development, Program Planning, Work Plan Translation, Project Coordination, Sub-Contractor Monitoring, Status Reporting, Record Maintenance, Subject Matter Expertise

• In conjunction with sales develops and implements business plans for the success of the Enterprise business within assigned country.
• Understands and implements customer success programs for LED products and create business development plans for same.
• Develops the business within major enterprise-wide programs, often involving multi-function divisions.
• Collaborates with sales and manages the implementation and development of large integrated Enterprise contract solutions to external customers.
• Responsible for enhancing the partnership between Agilent and external customers ensuring customers experience Agilent's superior customer service and customer retention within the assigned customer sites.
• Performs strategic account management functions within assigned strategic enterprise customers.
• Monitor the gross margin of assigned accounts and implementation improvement plans where appropriate
• Collaborates with other organisation within Agilent to ensure business opportunities are realised and executed upon.
• Delivery of Enterprise consultancy services within the Laboratory Productivity Service product portfolio 
• Supports the sale and manages the implementation and development of large integrated Enterprise contract solutions to external customers.

Skills: Business Planning, Customer Success Programs, Business Development, Sales Collaboration, Partnership Enhancement, Strategic Account Management, Margin Monitoring, Cross-Organizational Collaboration

• SAFe Agile experience.
• Proven track record of leading top priority programs with a high level of complexity.
• Successful experience in working through barriers and delivering results.
• Collaborate across all levels of leadership with strong change management and facilitation skills.
• Ability to think strategically and translate strategy into practice.
• Strong analytical and problem-solving skills.
• Demonstrated aptitude towards high standards for quality and performance.
• Excellent oral and written communication, interpersonal, and organizational skills.

Qualifications: BA in Project Management with 14 Years of Experience

• Experience in Enterprise Program and Project Management leadership capacities, with a Agile Program roles
• Demonstrated ability to work and lead across multiple teams, constituencies, and delivery frameworks
• Broad business and technical acumen that enables the establishment of effective working relationships with multiple levels across all facets of the organization
• Proactive approach and ability to develop trusted advisor relationships with mission/function leaders
• Strong communication / interpersonal / influencing skills
• Extensive knowledge of the breadth of agile concepts, delivery methods and application at scale
• Exceptional communication skills targeted at a diverse set of stakeholders
• Knowledge and experience in Financial Analysis and Metrics

Qualifications: BA in Business Administration with 8 Years of Experience

• Demonstrate knowledge of hospital supply chain processes and clinical workflows
• Experience in customer service, consulting, or clinical leadership with supervisory experience highly 
• Experience in developing people and leading diverse teams 
• Ability to understand complex information and translate insights into meaningful narratives, decision points, and recommendations
• Possess strong work ethic, self-motivated and able to operate independently with limited direct supervision, while also comfortable working with a multi-disciplinary team
• Possess strong people skills with a real sense of cultural sensitivity
• Demonstrate strong listening and problem-solving skills and ability to develop plans to improve process efficiency
• Comfortably interact with and present to customers on a regular basis, including facilitation of meetings

Qualifications: BA in Information Systems with 7 Years of Experience

• Demonstrated experience working with people on all levels of the organization including, C-Level executives, directors, leaders, and team members to communicate the strategy, monitor and communicate progress on tactical issues, and work closely with Business Leaders to resolve/improve day-to-day processes and program delivery execution.
• International and/or global work experience
• Excellent interpersonal, written, and verbal communication skills, with the ability to interface effectively with individuals at various levels, both internal and external.
• Analytical, innovative, with strong problem-solving abilities and creative resolution skills.
• Self-motivated, with the ability to work on multiple programs and projects in a fast-paced environment.
• Ability to remain organized, pay strict attention to detail, and meet critical deadlines within a high volume, fast-paced environment.
• Excellent analytic skills with the ability to use key tools to dive deep and provide analysis consistently on performance metrics.
• Strong Microsoft Office program experience, including Excel, Word and PowerPoint

Qualifications: BA in Engineering Management with 6 Years of Experience

• PMI PMP, PgPMP, and/or ScrumMaster certification 
• Program Management experience across multiple business functions
• Project Management and/or applicable leadership experience within a business function, i.e. IT, Supply Chain, Store Operations, Real Estate, HR, Merchandising, etc.
• Demonstrated experience utilizing alternate project delivery approaches, i.e Waterfall vs Agile
• Demonstrated experience and success applying program and project management principles, techniques, and processes.
• Demonstrated experience in the formulation of long range strategic plans, provides input into project budget preparation, and business case development with defined measures of success.
• Demonstrated experience and success leading large, high-impact, cross-functional program or projects.
• Demonstrated experience managing agreements and staffing with external service providers.

Qualifications: BA in Computer Science with 5 Years of Experience