COMMERCIAL PROGRAM MANAGER RESUME EXAMPLE

Published: July 29, 2024 - The Commercial Program Manager drives customer adoption by understanding the product portfolio strategy and applying marketing best practices. Collaborates with leaders and teams to develop messaging and tools, creating content that supports change management and market demand. Leads the creation of software transformation materials, partnering with various organizations to support distributor enablement and sales conversations.

Tips for Commercial Program Manager Skills and Responsibilities on a Resume

1. Commercial Program Manager, Optima Solutions, Denver, CO

Job Summary:

  • Discover the needs of shippers and become the evangelist for them internally
  • Work closely with regional teams to understand the unique challenges in each market
  • Lead cross functional projects with stakeholders in operations, sales, marketing, and product
  • Analyze large datasets to identify opportunities for process improvement and efficiency gains
  • Build & execute rollout plans that test new ways for sennder to operate their business
  • Track and monitor the market with respect to competition, market dynamics and technology developments (benchmarking) and define compelling, winning strategies and action plans.
  • Identify Key Opinion Leaders (KOL) and establish relationships with them. 
  • Help create programs and manage relationships with relevant chambers and organizations to generate market awareness.
  • Ensure timely development and delivery of marketing plans within budget and on schedule, lead designated projects.
  • Motivate & influence team members to provide input and deliverables to meet agreed upon deadlines.


Skills on Resume:

  • Market Analysis (Hard Skills)
  • Cross-Functional Leadership (Soft Skills)
  • Data Analysis (Hard Skills)
  • Project Management (Hard Skills)
  • Stakeholder Engagement (Soft Skills)
  • Competitive Benchmarking (Hard Skills)
  • KOL Management (Soft Skills)
  • Marketing Execution (Hard Skills)

2. Commercial Program Manager, PrimeTech Enterprises, Austin, TX

Job Summary:

  • Oversee cross-functional delivery of projects covering a range of teams and systems
  • Working alongside the project delivery teams
  • Gather requirements, as well as identify, develop, test, and release new solutions
  • Develop strong partnerships with key stakeholder groups across the business, technology, and vendors
  • Identify and lead efforts to remedy risks and issues, establishing effective paths to resolution
  • Develop and execute change management plans to ensure successful deployment of projects and engage with stakeholders to track status/issues.
  • Build out integrated project plans and drive delivery of tasks with different project teams
  • Remove program obstacles and ensure items are actioned appropriately and in a timely manner
  • Assess business impact, influence project timelines, and drive accountability in a fast-paced environment strong interpersonal and organizational skills
  • Communicate status and issues in a concise, accurate, and professional manner that is mindful of an executive audience for consumption


Skills on Resume:

  • Project Delivery (Hard Skills)
  • Requirement Gathering (Hard Skills)
  • Solution Development (Hard Skills)
  • Stakeholder Partnership (Soft Skills)
  • Risk Management (Hard Skills)
  • Change Management (Hard Skills)
  • Integrated Planning (Hard Skills)
  • Status Communication (Soft Skills)

3. Commercial Program Manager, Nexus Innovations, Orlando, FL

Job Summary:

  • Establish a new Commercial PMO including governance, teams, and processes to build and execute a commercial project portfolio and 5-year roadmap
  • Work with Division Commercial Directors for Customer Experience, Marcom, Sales & Channel and Commercial Strategy to build the new PMO and ensure alignment
  • Manage entire commercial project portfolio, prioritization and road-mapping processes, resourcing, financials, and tracking
  • Create the portfolio roadmap and manage global commercial projects to:
  • Prioritize and rationalization against division budget, revenue and cost goals, and business needs
  • Identify constraints of time/resource/cost
  • Align with business process organization for standardization and process alignment
  • Drive the execution of projects through the project teams and cross-functional organization.
  • Present results to division and corporate leaders.
  • Deliver to the stated Revenue, NPAT, and cost reduction goals.


Skills on Resume:

  • PMO Establishment (Hard Skills)
  • Governance Development (Hard Skills)
  • Project Portfolio Management (Hard Skills)
  • Cross-Functional Alignment (Soft Skills)
  • Budget Prioritization (Hard Skills)
  • Resource Allocation (Hard Skills)
  • Process Standardization (Hard Skills)
  • Executive Presentation (Soft Skills)

4. Commercial Program Manager, Horizon Global, Portland, OR

Job Summary:

  • Drives Commercial Business Process transformation (improvement, standardization, ownership)
  • Leads to commercial cost reduction, PEX and process improvements
  • Develop and manage strategic investment plans based on division and Commercial strategy and division roadmap.
  • Develop the annual and 5-year budget plans for capital and expense. 
  • Leads commercial planning for Green Book and Black Book process to align to portfolio and roadmap
  • Support the digital transformation strategy development and lead the development of the commercial stream
  • Leads commercial planning for SAP S4/Hana implementation
  • Leads or co-leads key division governance councils.
  • Work on key steering committees to ensure Commercial is properly represented and there are effective resource management, planning coordination, and integration across programs.
  • Work with managers and directors to look across the Commercial portfolio to identify synergies between projects and create a high-level division plan to forecast the timing of major projects.


Skills on Resume:

  • Process Transformation (Hard Skills)
  • Cost Reduction (Hard Skills)
  • Strategic Planning (Hard Skills)
  • Budget Management (Hard Skills)
  • Portfolio Alignment (Hard Skills)
  • Digital Strategy (Hard Skills)
  • SAP Implementation (Hard Skills)
  • Governance Leadership (Soft Skills)

5. Commercial Program Manager, Summit Strategies, Phoenix, AZ

Job Summary:

  • Perform program management activities to proactively identify issues with current projects or programs to ensure they stay on track
  • Drive execution and hold the team accountable for the required deliverables.
  • Mentor other division project managers in support of Commercial as required Performance Metrics
  • Overall success in advancing projects that support the Division Commercial Strategy. 
  • Delivering to the goals of the 5-year Commercial plan and portfolio.
  • Develop long-term plans in support of stated Commercial strategies. 
  • Develop appropriate annual and 5-year budgets of strategic capital and expense in support of those plans.
  • Communicate, present, and gain consensus on the stated prioritization.
  • Delivery of the Scheduled Objectives


Skills on Resume:

  • Program Management (Hard Skills)
  • Execution Accountability (Soft Skills)
  • Project Mentorship (Soft Skills)
  • Performance Metrics (Hard Skills)
  • Long-Term Planning (Hard Skills)
  • Budget Development (Hard Skills)
  • Consensus Building (Soft Skills)
  • Objective Delivery (Hard Skills)

6. Commercial Program Manager, Vista Corp, Columbus, OH

Job Summary:

  • Manage multiple projects and priorities simultaneously, from scope definition through creation and execution
  • Coordinate and manage the implementation of commercial campaigns/programs
  • Develop / manage targeted marketing initiatives (acquisition / penetration / retention) to drive demand for specific market segments (BU, Industry, OEMs). 
  • Conduct business analytics to support Marketing strategy for specific market segments (BU, Industry, OEMs)
  • Understand how their market segments will develop and how best to position RA for long-term profitable growth. 
  • Utilize market research in marketing planning and decision making as appropriate.
  • Ability to analyze impact of marketing plans, programs, tactics 
  • Use analyses to refine and improve marketing plans.
  • Identify market's unmet needs (products, concepts, solutions) in coordination with Industry managers and Sales Team.
  • Assist Industry Managers with competitive intelligence and positioning. 


Skills on Resume:

  • Project Management (Hard Skills)
  • Campaign Coordination (Hard Skills)
  • Marketing Initiatives (Hard Skills)
  • Business Analytics (Hard Skills)
  • Market Positioning (Soft Skills)
  • Market Research (Hard Skills)
  • Impact Analysis (Hard Skills)
  • Competitive Intelligence (Soft Skills)

7. Commercial Program Manager, Pinnacle Ventures, San Diego, CA

Job Summary:

  • Maintaining relationships with existing global partners, as well as developing business opportunities with new, high-growth organizations
  • Working on new, long-term contracts as well as making amendments to existing agreements reflecting product alterations/improvements
  • Act as a link between customers & project management
  • Interacting with senior clients, representing the organization & ensuring that both customer & company needs are fairly met
  • Reporting to CEO with updates on contracts, plus news on new & existing accounts
  • Preparing for & undertaking occasional customer visits
  • Package necessary material (brochures, webinars, success stories, videos, websites) to communicate to sales and other key stakeholders.
  • Coordinate and collaborate with global and regional business and functions.
  • Provide consistent communication to broader team and key field stakeholders regarding industry trends, market indices, competitive/customer intelligence on a routine basis. 


Skills on Resume:

  • Relationship Management (Soft Skills)
  • Business Development (Soft Skills)
  • Contract Negotiation (Hard Skills)
  • Customer Liaison (Soft Skills)
  • Executive Reporting (Soft Skills)
  • Customer Visits (Soft Skills)
  • Marketing Communication (Hard Skills)
  • Global Coordination (Soft Skills)

8. Commercial Program Manager, Meridian Holdings, Charlotte, NC

Job Summary:

  • Understand the product portfolio strategy and apply marketing best practices to promote customer adoption.
  • Work with commercial leader, product managers, customer success managers and sales teams to understand the new software portfolio and help to create messaging and tools needed to drive demand in the market and support sales teams.
  • In partnership with Commercial Leader, develop and execute marketing program plan to drive software transformation
  • Create content to support and enable effective change management across impacted audiences
  • Lead development and maintenance of software transformation materials including, videos, presentations, literature, infographics, etc. working with MarCom, agencies and designers.
  • Partner with Market Access organization to understand channel sales processes and develop targeted materials to support distributor enablement
  • Partner with Sales Enablement organization to create sales enablement tools presentations, winning guides, application briefs, etc. 
  • Ensure sales teams have the content needed to have effective software transformation conversations with their customers
  • Develop key messaging for events and trade shows. 
  • Monitor the market and identify creative opportunities to successfully position Rockwell Automation versus the competition.
  • Support ad hoc programs as identified by the business to achieve customer-specific or product-specific objectives.
  • Generate and implement innovative ideas and recommendations
  • Encourage and support innovative & diverse thinking, continuous improvement and fact-based risk taking in others.


Skills on Resume:

  • Product Strategy (Hard Skills)
  • Marketing Best Practices (Hard Skills)
  • Content Creation (Hard Skills)
  • Change Management (Soft Skills)
  • Sales Enablement (Hard Skills)
  • Market Analysis (Hard Skills)
  • Event Messaging (Soft Skills)
  • Innovative Thinking (Soft Skills)