• Set up all business and operations locally.
• Maintain close interaction with government officials at the council and state level.
• Develop strategic business partnerships with various city stakeholders.
• Manage a team of Operations Specialists to continually increase the supply base.
• Define, implement, and optimise local operational processes and procedures.
• Determine the logistics of how many drivers are needed, where, and when.
• Design and execute strategies to increase driver engagement and loyalty while reducing churn.
• Identify trends, risks, and improvement opportunities.
• Actively support expansion across the rest of the region.
• Advise and collaborate closely with central teams such as Product, Legal, and Marketing to develop and execute key initiatives.

Skills: Local Operations Setup, Government Relations, Strategic Partnerships, Team Leadership, Process Optimisation, Logistics Planning, Driver Engagement Strategy, Cross-Functional Collaboration

• Responsible for incident follow-up, root cause analysis, and documentation across all fulfillment processes.
• Ensure issues are investigated thoroughly to support stable and efficient operations.
• Design process improvements that increase throughput while supporting an ergonomic work environment.
• Implement new workflows that enhance reliability and operational effectiveness.
• Test optimized processes to confirm they deliver measurable performance gains.
• Work closely with warehousing teams to support consistent and standardized procedures.
• Promote alignment across locations to improve overall operational cohesion.
• Analyse business data to uncover bottlenecks and inefficiencies within fulfillment activities.
• Develop models that highlight improvement opportunities and inform future operational planning.

Skills: Incident Management, Root Cause Analysis, Process Improvement, Workflow Implementation, Operational Testing, Warehouse Collaboration, Data Analysis, Continuous Improvement

• Actively support the achievement of policy deployment goals and broader strategic objectives.
• Ensure all maintenance and repair activities are completed within agreed delivery timelines while meeting required quality standards.
• Maintain high workmanship levels to uphold customer expectations and operational reliability.
• Lead teams effectively to reach targeted productivity benchmarks and performance indicators.
• Monitor key metrics such as efficiency, utilization, output stability, and overtime control.
• Motivate employees to maintain consistent performance and adapt to changing operational needs.
• Develop a resource plan that aligns staffing levels with workload demands.
• Ensure the department has sufficient employees with the appropriate skill sets.
• Coordinate training efforts to strengthen capability and support continuous improvement.
• Maintain an environment that fosters both professional development and operational excellence.

Skills: Policy Deployment Support, Maintenance Management, Quality Assurance, Team Leadership, Performance Monitoring, Workforce Planning, Training Coordination, Operational Excellence

• Manage a group of direct reports along with the broader team they supervise.
• Create procedures that enhance operational flow and improve overall cost efficiency.
• Implement process refinements that support smoother daily operations.
• Develop best practices aimed at strengthening customer satisfaction and service quality.
• Ensure these practices are consistently applied across all relevant functions.
• Oversee scheduling activities for local multi-stop deliveries as well as longer-distance transport.
• Coordinate movement planning to support timely and reliable distribution.
• Execute operational strategies that align with wider business objectives.
• Support continuous improvement by adapting processes to evolving operational needs.

Skills: People Management, Operational Procedures, Process Optimisation, Customer Experience Focus, Standardisation, Transport Scheduling, Distribution Planning, Continuous Improvement

• Monitor the activities.
• Improve the internal processing.
• Support the sales department.
• Measure the success.
• Manage the best incoming and outgoing communication to beneficiaries.
• Control overall client satisfaction through ratios.
• Ensure client satisfaction surveys are carried out.
• Understand and ensure team compliance with implementing internal processes on-site.
• Understand and ensure the team has the ability to achieve KPIs.
• Prepare the team to achieve their goals following performance reviews.
• Ensure an achievable programme and preliminary budgets.
• Ensure the team produces an achievable procurement schedule.

Skills: Operations Monitoring, Process Improvement, Sales Support, Performance Metrics, Client Communication, Customer Satisfaction, KPI Management, Budget Planning

• Develop trusting relationships.
• Attend Framework meetings and support initiatives.
• Understand client objectives and aims.
• Maintain excellent contact before, during, and after the post-contract with the client and professional parties.
• Provide and encourage feedback.
• Ensure awareness of the need to adapt to market and client changes or movement.
• Ensure the team maintains awareness of processes and procedures.
• Ensure a consistent and robust approach to pre-start activities.
• Ensure Health and Safety Plans and F10 are in place.
• Ensure all statutory notices and requirements are in place.
• Ensure site teams are fully familiar with Health and Safety Plans before commencement.
• Attend site visits and contribute to the bid strategy.
• Complete resource requirements.
• Work with the Planner to understand the programme and logistics.
• Look for innovative solutions to maximise opportunities to win bids.
• Attend interviews and clarification meetings.
• Take overall responsibility for pre-contract requirements.

Skills: Client Relationship Management, Stakeholder Engagement, Market Adaptability, Process Compliance, Health and Safety, Pre-Contract Management, Bid Strategy Support, Resource Planning

• Manage the planning and execution of products from vendors to the 3PL and into the retail network.
• Manage the end-to-end fulfilment planning process for all core products, business consumables, and merchandise products.
• Act as functional lead for systems and process development for inbound planning, outbound planning, MRP, and other inventory systems and functions.
• Lead continuous improvement programs.
• Manage customer service, stakeholder engagement, and communication.
• Manage vendor execution, vendor development, and ongoing vendor monitoring.
• Establish processes supporting best practices that enable sound DC capacity and resource planning while linking volume to financial performance.
• Manage and report operational and financial performance associated with domestic fulfilment.
• Manage control and financials associated with WHS fulfilment.
• Establish and oversee the ongoing management of the integrated planning process.
• Lead a high-performing team with behaviours aligned to Culture Pillars.
• Provide coaching and support to graduate and entry-level positions within the team.
• Coach and monitor the performance of direct reports.
• Actively manage the safety, health, and well-being of the team.
• Lead and manage a team of technically skilled and proficient inventory supply chain professionals.
• Develop technical skills and capabilities to leverage significant investments in SAP IS Retail systems.

Skills: End-to-End Fulfilment, Supply Chain Planning, Inventory Systems Leadership, Continuous Improvement, Vendor Management, Performance Reporting, Team Leadership, SAP IS Retail

• Supervise all product developments to ensure projects are assigned equally to team members by the production managers.
• Align with production managers on project assignments to suppliers, control supplier performance, and double-check samples together.
• Monitor and supervise production managers on project start-ups by attending weekly meetings with production managers, project managers, supply chain planners, and the quality department to verify project status, prevent pending issues, and coordinate cross-communication between the C&S team and QA/QC.
• Monitor and supervise production managers on repeat-order mass production to ensure production plans and schedules meet deadlines by coordinating with HQ on pending points or delays.
• Supervise the sourcing team and verify the supplier base by visiting new critical vendors to evaluate compliance and cooperation potential, visiting existing partners to train them on company standards and check conditions, rating suppliers, negotiating strategic points, coordinating with CSR and Sourcing teams, and managing subcontracting activities.
• Manage the team by mentoring staff, approving expenses based on company policy, checking attendance, maintaining performance evaluations, and providing budgeting training.
• Conduct cross-functional activities by coordinating with Production Managers and the QA Manager to improve processes and procedures in support of organizational goals, and formulate and implement departmental and organizational policies and procedures to maximize output.
• Implement new projects and business directions according to the company's strategy and needs.
• Coordinate with QC and QA teams for customer quality control inspections, complaints, and supplier quality assurance training.
• Manage customer support, plan and support sales and marketing activities, communicate with customers, arrange visits to offices or vendors, and support negotiation of new orders and responses to quality complaints.
• Monitor, manage, and improve the efficiency of support services such as IT, HR, accounts, and finance, and facilitate coordination and communication between support functions.
• Liaise with management at HQ, assist in the development of strategic plans for operational activity, and implement and manage operational plans.
• Plan the use of human resources, organise recruitment and staff placement, and establish organisational structures.
• Establish departmental KPIs to evaluate performance and guide improvement.

Skills: Product Development Oversight, Supplier Management, Production Coordination, Team Leadership, Quality Assurance, Cross-Functional Collaboration, Operational Planning, KPI Management

• Drive initiatives that support successful development in new markets.
• Enhance the overall experience delivered to customers across all touchpoints.
• Strengthen the organization’s image to increase perceived value and market presence.
• Develop expertise in evolving industry trends to inform strategic decisions.
• Conduct analyses to understand customer needs and emerging expectations.
• Handle creative writing tasks that support marketing and communication goals.
• Produce clear and engaging copy for various promotional materials.
• Manage activities across new media platforms to expand audience reach.
• Support continuous improvement in brand communication and market positioning.

Skills: Market Expansion, Customer Experience, Brand Positioning, Industry Insight, Customer Analysis, Creative Writing, Marketing Copywriting, Digital Media Management

• Work closely with the COO to set up policies, procedures, and systems under the implementation guide.
• Actively pursue strategic and operational objectives.
• Ensure operational activities remain on time and within a defined budget.
• Work closely with the inventory manager and team to analyse inventory and ensure effective inventory management.
• Purchase the right equipment, maintain solid inventory data, and reduce sub-rental expenses.
• Communicate with the legal team to ensure all processes remain compliant with safety regulations and other governmental requirements.

Skills: Policy Implementation, Operational Strategy, Budget Control, Inventory Management, Asset Procurement, Cost Reduction, Regulatory Compliance, Cross-Functional Coordination

• Report directly to the designated manager, who assigns targeted operational activities tailored to user preferences.
• Monitor event performance and optimize activity formats to ensure resources are used efficiently.
• Work toward achieving operational goals by continually refining event strategies.
• Coordinate with technical and platform teams to support smooth operational execution.
• Plan localized game content, including cosmetic items, supplemental resources, and themed events.
• Ensure all content is aligned with user expectations and overall product direction.
• Establish a mechanism for daily monitoring of key operational indicators.
• Regularly produce reports that summarize findings and highlight performance insights.
• Analyse data trends and identify the causes of fluctuations in game performance.
• Propose countermeasures and improvements based on data-driven conclusions.

Skills: Operational Reporting, Performance Optimisation, Event Strategy, Cross-Team Coordination, Content Planning, KPI Monitoring, Data Analysis, Continuous Improvement

• Run a vast number of game prototype tests.
• Work with hundreds of game developers from all around the globe.
• Oversee integration processes and provide technical support.
• Experiment with different UA and monetization platforms.
• Establish new KPIs and measurement methods.
• Challenge existing processes and ways of working.
• Provide technical support.

Skills: Game Prototyping, Developer Collaboration, System Integration, Technical Support, UA Experimentation, Monetization Testing, KPI Development, Process Innovation

• Manage foundry-related operations for products at the foundry site, including new tapeout support and ramp-up of new products, to ensure on-time delivery with stable, high yield, and quality.
• Manage a cross-functional team to improve and control manufacturing at the foundry site.
• Achieve the operation team targets in yield, delivery performance, and quality.
• Manage the team with partners and keep all necessary partners informed.
• Monitor initiated actions and define corrective measures.
• Lead the team to achieve objectives in terms of cost, quality, speed, stability, synchronization, and innovation in the domain of technology transfers and conversions, with a focus on seamless transition to ramp-up.
• Keep management and related parties informed about operational status and topics.

Skills: Foundry Operations, New Product Ramp-Up, Cross-Functional Leadership, Yield Management, Quality Control, Corrective Actions, Technology Transfer, Operational Reporting

• Provide quality management to the hotel's F&B department and development affairs, ensuring departmental operations are in line with prescribed corporate standards and in compliance with current government policies.
• Assist in improving management by generating activity, seeking new challenges, demonstrating an optimistic outlook, and recovering quickly from failure.
• Show commercial awareness by understanding the market, identifying new business opportunities, and considering financial issues such as revenue enhancement, costs, profit and loss, and cash flow.
• Maintain up-to-date knowledge of the competitive environment and implement cost-effective methods to ensure sustainable profit growth.
• Motivate and influence others by creating a climate of teamwork through encouraging cooperation and communication.
• Care for others by monitoring their well-being and inspiring a positive attitude to work among subordinates.
• Respect the contributions of others and encourage a culture of continuous personal and work-related development.
• Ensure learning from successes and failures while guiding and coaching colleagues.
• Share personal expertise and draw on diverse backgrounds, skills, and knowledge to reinforce standards and appropriate behavior.
• Demonstrate strategic orientation by selecting appropriate tactics from various alternatives and conveying plans effectively.
• Set organizational strategy in line with organizational vision and use multiple relevant resources to achieve objectives.
• Negotiate with a variety of approaches to support strategic goals.
• Establish rapport with guests and maintain strong customer relationships.
• Handle all guest complaints, requests, and enquiries on food, beverage, and service.

Skills: F&B Quality Management, Regulatory Compliance, Commercial Acumen, Cost Control, Team Motivation, Staff Development, Strategic Planning, Guest Relations

• Define a localized content strategy that builds a sustainable ecosystem aligned with local tastes and preferences.
• Identify emerging content trends within the fashion and beauty sectors to shape short-video topic direction.
• Oversee the performance of creators and content producers in these categories and support their daily content improvement.
• Guide to help creators enhance engagement, quality, and overall visibility.
• Develop strategic partnerships with fashion enthusiasts, beauty communities, and related brands.
• Strengthen brand awareness and positioning in line with product strategy to drive content growth.
• Ensure partnerships contribute to long-term content expansion and user resonance.
• Collaborate with cross-functional teams to jointly create localized campaigns.
• Support the execution of these campaigns to maximize impact and reach.

Skills: Content Strategy, Trend Analysis, Creator Management, Engagement Optimization, Strategic Partnerships, Brand Positioning, Campaign Collaboration, Local Market Expertise

• Lead translation teams and ensure all project activities progress smoothly.
• Coordinate workflows to maintain accuracy, consistency, and timely delivery.
• Implement training plans designed to strengthen team capabilities and overall performance.
• Evaluate employee contributions to support development and continuous improvement.
• Improve organizational effectiveness by refining processes and optimizing team structure.
• Create a motivating work environment that encourages innovation and high-quality outcomes.
• Maintain strong relationships with clients while identifying opportunities for business growth.
• Collaborate with sales and marketing teams to understand client needs and deliver suitable solutions.
• Support initiatives that expand business potential and enhance long-term partnerships.

Skills: Team Leadership, Workflow Coordination, Training Programs, Performance Review, Process Improvement, Client Relations, Cross-Team Collaboration, Business Development

• Oversee the execution of site plans and processes to achieve and exceed KPI goals.
• Work with the Customer Program Manager to measure and drive the performance of an assigned customer program, including production, quality, customer communication, and required technical support.
• Report on production performance and ensure it meets client-defined criteria.
• Conduct meetings with internal and external stakeholders to report on KPIs and overall team performance.
• Ensure shipments are handled correctly, cost-effectively, and delivered on time in accordance with customer service contracts.
• Plan, schedule, and review workload to ensure tasks are handled according to training and company commitments.
• Ensure the department has the necessary manpower, competence, skill, knowledge, and training to achieve maximum performance.
• Minimise additional costs.
• Ensure customers have a positive experience when communicating with the department.

Skills: KPI Execution, Customer Program Management, Production Reporting, Stakeholder Communication, Shipment Coordination, Workforce Planning, Cost Control, Customer Experience

• Provide overall leadership to the inbound, outbound, and quality departments within the distribution center with a staff of supervisors and warehouse associates.
• Manage the smooth running of the warehouse, including the daily work plan, schedule, workload, and resource planning to maximise efficiency and ensure operational success.
• Meet required KPIs, strive for continuous improvement, and motivate the team to deliver expected service levels to internal and external customers.
• Resolve problems and manage escalations.
• Support the program to drive positive change and continuous improvement.
• Drive accountability at all levels of warehouse operations through standard work to achieve best-in-class operational metrics.
• Develop and coach the team while promoting High Performing Teams principles and embracing servant leadership.
• Service domestic and international customers across multiple business units and operating companies.
• Ensure all distribution activities are performed safely and efficiently in compliance with company policies and applicable local, national, and international laws.
• Assist in developing meaningful metrics for warehouse activity and performance.
• Review and monitor achievement of operational goals and standards.
• Lead operations in a manner that promotes safety and compliance with relevant standards.
• Promote 5S practices to sustain a safe and organised working environment.

Skills: Warehouse Leadership, Operational Planning, KPI Management, Continuous Improvement, Escalation Management, Team Development, Safety Compliance, Performance Metrics

• Work collaboratively with managers across the business to define operational processes and ensure all staff receive appropriate training.
• Maintain clear communications and processes to ensure smooth implementation of client programmes.
• Ensure the accounts team is adequately resourced and structured.
• Plan, direct, supervise, and evaluate workflow across the teams.
• Improve processes, procedures, and productivity based on statistics and observations.
• Ensure reporting is accurate and completed on time.
• Ensure the highest quality of customer service is delivered efficiently.
• Responsible for ensuring the team works to deadlines and consistently meets them.
• Utilise technology to drive efficiencies within the team.
• Liaise with the Head of Facilitation to ensure programme changes are implemented correctly.
• Ensure all client requests are managed promptly and to a high standard of quality.
• Coach, develop, and train team members to achieve higher performance.
• Evaluate processes, client data, and trends to identify improvement opportunities.
• Oversee projects and process improvements through to implementation.
• Provide recommendations to reduce or eliminate issues that impact overall service quality.

Skills: Operational Coordination, Process Definition, Team Resourcing, Workflow Management, Process Improvement, Performance Reporting, Customer Service Quality, Team Development

• Oversee the successful management of all construction projects.
• Maintain active and constant communication with clients to ensure satisfaction with quality, schedule, and cost.
• Monitor and provide direction to all project teams, offering leadership aligned with project goals, objectives, and client expectations.
• Monitor project costs and schedule.
• Develop strong interpersonal relationships to mentor Construction Project Managers and effectively lead diverse teams of architects, engineers, and managers in an integrated project environment.
• Drive quality assurance and continual process improvement into all activities and deliverables.
• Ensure efficient coordination of engineering and project requirements and lead cooperative, synergistic efforts with other disciplines on projects.
• Review reporting systems and procedures and prepare reports to clients and senior management, defining progress and cost.
• Conduct job site inspections and periodic project progress meetings.
• Support client advocacy, marketing, and business development.

Skills: Construction Management, Client Communication, Project Leadership, Cost Scheduling, Team Mentorship, Quality Assurance, Cross-Discipline Coordination, Reporting & Business Support

• Have oversight across the Courier Operation across multiple regions.
• Ensure service levels from each operating function are at the highest possible levels.
• Proactively lead, mentor, and develop the team of subordinate managers and supervisors, ensuring safety, service, and compliance are top of mind in all activities.
• Ensure all legislative and CoR-related requirements are being met through a system of reporting, investigation, and auditing of key compliance activity.
• Provide insight for senior state and national management into the performance of the operation as a whole, as well as that of each key functional area.
• Manage costs within all operational functions with a view to maximising profitability and EBIT.

Skills: Multi-Region Operations, Service Level Management, Team Leadership, Safety Compliance, Regulatory Auditing, Performance Reporting, Cost Control, Profitability Management

• Lead the team and ensure commitment to achieving set targets.
• Develop and maintain a standard approach to site establishments, maximising image and branding.
• Hold meetings with senior team members to ensure capacity and correct allocation of staff.
• Ensure the team closely monitors and controls the programme and prelims.
• Understand when formal notices need to be issued.
• Ensure a proactive approach to quality, minimising the risk of latent defects.
• Work with the Commercial team to ensure warranties are in place and design risks are passed on.
• Lead all involved in the production team and encourage a team-working environment with mutual respect and a willingness for all to help each other succeed.
• Work with commercial teams and colleagues to assist in ensuring commercial reporting to the board is produced on time and includes construction team input.
• Encourage construction team support for regular project team reviews, such as H&S, profit improvement, and contribution meetings.
• Encourage a robust approach to archiving and document control.
• Encourage a proactive culture and awareness among all team members of critical issues across progress reporting, labour, H&S, KPIs, quality, financial matters, reporting, plant, clients, materials, subcontractors, stats, communication, and training.
• Ensure the team maintains a robust approach to overseeing a quality handover process.
• Provide continuity to attend the site post-contract and review projects post-contract.

Skills: Team Leadership, Site Establishment, Resource Planning, Programme Control, Quality Management, Commercial Coordination, Document Control, Project Handover

• Manage a dedicated team of Project Managers, Project Commissioning Technicians, and Project Management Office staff.
• Oversee overall planning of projects and allocation of resources in conjunction with Team Leaders.
• Monitor the status of all assigned projects and support the accountable Project Managers.
• Manage consolidation and completion of budget planning for all projects and ensure related reporting.
• Monitor efficient financial allocation and personnel resourcing for assigned projects.
• Ensure that quality standards for Project Management processes are met at all times.
• Initiate and implement competitive improvements in line with the appropriate Project Management workflow.
• Standardise innovations and improvements across the business.
• Foster strong relationships with external stakeholders, such as builders and mechanical or electrical contractors, to assist in influencing customer perception of the company, particularly regarding delivery capability.
• Understand industry perception of the company and work to proactively improve it.

Skills: Project Portfolio Management, Resource Allocation, Budget Oversight, Financial Control, Quality Standards, Process Improvement, Stakeholder Relations, Industry Positioning

• Take general responsibility for the daily operation and management of the innovation center.
• Manage the technical support services for enterprises requiring solutions, complete reception tasks for customer visits, and achieve strong customer satisfaction.
• Manage and motivate the operation team to ensure synergy with all involved in operation and maintenance.
• Follow the company’s project management methodology and effectively control the operation quality of the innovation center and other management KPIs.
• Strictly implement the preset market activities and service content.
• Improve local brand exposure and strengthen practical support for local businesses in focused industries with the assistance of government and company resources, becoming an effective booster for local industry promotion.
• Support the regional business development strategy in conjunction with related business development activities.

Skills: Operations Management, Technical Support, Team Leadership, KPI Control, Service Delivery, Brand Promotion, Government Collaboration, Business Development

• Collaborate with plant personnel to establish both short-term and long-term strategic plans for each department.
• Develop operating plans that align departmental goals with overall organizational priorities.
• Work closely with Value Stream Managers to support Customer First initiatives across all functions.
• Partner with Product Divisions to improve service levels, product quality, and cost performance.
• Create and maintain annual operating budgets that reflect strategic and operational needs.
• Monitor budget performance to ensure resources are used effectively.
• Direct Lean, Six Sigma, and Continuous Improvement teams to enhance processes and customer satisfaction.
• Facilitate improvement efforts across and beyond the operations organization to reduce total costs.
• Communicate priorities, expectations, and performance results clearly to all employees in the focus factory.

Skills: Strategic Planning, Operational Alignment, Customer Focus, Cross-Functional Collaboration, Budget Management, Cost Control, Continuous Improvement, Performance Communication

• Analyze and track key performance metrics by monitoring customer retention, acquisition, and growth strategies, and provide suggestions to implement improvements that meet or exceed company goals and optimize team performance.
• Accelerate operational and business success through identifying gaps and determining root causes.
• Scale the customer lifecycle flow by understanding customer requirements within a specific business model and simplifying established solutions to improve workflow.
• Enhance customer satisfaction through training engagement and provide improvement suggestions based on a continuous customer feedback loop.
• Develop and maintain a reference library including standard operating procedures, process manuals, internal reports, customer surveys, research and training materials, statement messaging, and escalation logs.
• Establish and facilitate clear partner communication channels through statement messaging, newsletters, and email blasts regarding important updates such as pricing changes, system performance, and compliance announcements.
• Increase customer long-term value through cross-selling products and solutions.
• Analyze account and product margins and provide pricing adjustment proposals and recommendations.
• Facilitate portfolio consolidation and merchant migration in alignment with company goals.
• Research and implement controls to preserve data integrity and ensure quality assurance in transaction and settlement reconciliation, merchant or partner billing, pricing adjustments, and cost-savings analysis proposals.
• Serve as the first escalation point for support channel partners to identify timely workarounds and solutions for customer needs, including transaction research, auditing partner residuals, and integration, and follow escalation procedures to ensure quality and timely resolution.
• Guide team members in completing daily tasks, ensure departmental SLAs are followed, and direct team members to adhere to policies, procedures, and guidelines.
• Stay current on technical, legal, and compliance knowledge, as well as the competitive landscape of the payments industry.

Skills: Performance Analytics, Root Cause Analysis, Customer Lifecycle Management, Customer Satisfaction, Process Documentation, Partner Communication, Revenue Optimization, Compliance Oversight

• Lead and develop team managers to ensure they are engaged and high-performing.
• Identify managers and leaders with potential to progress.
• Develop and implement a site operational strategy to meet site goals continuously.
• Undertake competitive benchmarking assessments to ensure operational targets are met.
• Establish performance targets in people, quality, service, and waste.
• Manage and own the total cost of conversion on site, focusing on systems and operational activity standardisation and improvement.
• Lead and promote site operations with internal and external stakeholders.
• Manage labour availability against the plan.
• Manage capital funding requirements to support the development of new products.
• Analyze production stream performance data to identify performance gaps, trends, and improvement opportunities, and communicate findings to production streams and the management team.
• Assist and manage the delivery of key projects as part of a wider project team.

Skills: Leadership Development, Succession Planning, Operational Strategy, Performance Benchmarking, Cost Management, Stakeholder Engagement, Workforce Planning, Production Analysis

• Oversee and drive continuous improvement in equipment and process performance.
• Work on specified projects and remain accountable for their successful completion.
• Prepare and maintain budgets.
• Professionally interact with clients to ensure customer satisfaction.
• Identify strengths and weaknesses to build and develop employees and the management team.
• Manage all plant activities at the site, including production, maintenance, quality control, transportation, engineering, and administration.
• Establish goals, performance targets, and performance standards for production functions, and measure performance against them.
• Develop processes and methods for creating and maintaining an organized, clean, and high-performing manufacturing facility.
• Motivate supervisors and employees to achieve peak productivity and performance.
• Maintain high levels of communication with the workforce regarding business status and key operational plans or initiatives.
• Promote, monitor, and ensure a safe work environment.
• Maintain a clean, organized work area.
• Comply with all safety, DOT, HAZMAT, and environmental policies and procedures.

Skills: Plant Operations Management, Continuous Improvement, Project Delivery, Budget Management, Team Development, Performance Management, Safety Compliance, Customer Relations

• Lead the country kitchen operations structured across production, packing, and dispatch teams.
• Oversee procurement activities to ensure the timely sourcing of required materials.
• Manage administrative and accounts functions to support smooth operational execution.
• Apply the newly developed operating protocol to guide all kitchen processes.
• Direct kitchen operations to maintain a streamlined workflow from start to finish.
• Ensure efficient communication at every stage of the operational process.
• Motivate a large team to foster strong engagement and consistent performance.

Skills: Kitchen Operations, Team Leadership, Procurement Management, Administrative Oversight, Process Implementation, Workflow Optimization, Operational Communication, Team Motivation

• Manage inventory through the company’s inventory software to maintain accurate stock levels.
• Supervise warehouse employees to ensure smooth and efficient daily operations.
• Oversee day-to-day warehouse activities to maintain productivity and workflow consistency.
• Hire new warehouse employees to support operational needs and team expansion.
• Train new staff to ensure they meet performance expectations and follow established procedures.
• Handle all incoming inventory to maintain proper documentation and stock control.
• Manage outgoing daily shipments to ensure timely and accurate order fulfillment.
• Oversee the customer service department to maintain strong service quality.
• Work with suppliers to secure reliable materials and maintain effective partnerships.
• Negotiate supplier rates and coordinate production activities to support cost efficiency and operational success.

Skills: Inventory Control, Warehouse Supervision, Staff Hiring, Employee Training, Inbound Logistics, Outbound Shipping, Customer Service Management, Supplier Negotiation

• Define strategies that effectively engage and retain merchant partners while meeting local market requirements.
• Develop approaches that support long-term partner satisfaction and platform loyalty.
• Coordinate sophisticated end-to-end products from planning to execution.
• Launch new products and processes while ensuring they meet high operational standards.
• Manage timelines to deliver product rollouts efficiently and accurately.
• Support account management and territory teams by helping resolve large-scale challenges.
• Collaborate with regional and global teams to prioritize the most critical business needs.
• Create processes that enable efficient operations as the platform scales.
• Improve workflows to elevate the merchant partner experience within the app.
• Analyze operational and product data to uncover opportunities for optimization.
• Use tools such as SQL, Google Sheets, and Google Data Studio to generate insights.
• Translate analytical findings into actionable improvements that drive better results.

Skills: Partner Strategy, Merchant Retention, Product Launch, Program Management, Cross-Regional Collaboration, Process Scaling, Workflow Optimization, Data Analysis

• Lead new product introductions and go-to-market readiness for designated regions.
• Manage key metrics including turnaround time, quality, cost, and customer satisfaction.
• Ensure fulfillment of customer service level agreements.
• Escalate product quality issues and collaborate with trade and care partners to implement resolutions.
• Ensure end-to-end network performance meets SLA requirements.
• Support global initiatives to align and standardize vendor processes to achieve quality and efficiency.
• Actively monitor vendor performance and drive performance metrics.
• Foster a constructive relationship with care vendors and distributors.
• Initiate care vendor and distributor business reviews, operations reviews, and audits.
• Work with country teams and the broader care organization to implement new requirements and projects.

Skills: Product Launch Management, Go-To-Market Readiness, SLA Management, Quality Escalation, Network Performance, Vendor Performance, Partner Relationship Management, Operational Audits

• Collaborate with in-territory counterparts for ordering, tracking, and delivery of all required Quick Turn TV assets.
• Ensure delivery and ingestion of assets across required languages into the asset management system.
• Manage timelines effectively to ensure all deadlines are met.
• Coordinate necessary asset approvals with the US-based in-service creative team.
• Manage quality control and tagging of assets in the asset management system to prepare them for delivery to the platform.
• Communicate project and title-level updates cross-functionally and with internal and external partners, raising risks or concerns and providing potential solutions.
• Manage licensors regarding artwork-related assignments and requests, reporting action plans, and coordinating meetings with local and global licensors, including onboarding and explaining artwork requirements and production processes.
• Support in-territory vendors and facilitate access, technical support, and training needs.

Skills: Asset Coordination, Timeline Management, Localization Delivery, Quality Control, Creative Approvals, Stakeholder Communication, Licensor Management, Vendor Support

• Oversee and manage a multi-billion-dollar finance operations portfolio.
• Partner with internal stakeholders such as retail, retail finance, fulfilment operations, and in-stock management, as well as external vendors, suppliers, service providers, and customers to drive improvement activities, efficiency, and decision support.
• Contribute to prioritisation, objective setting, and organisational development to support rapid growth and elevate business partnering and support functions.
• Maintain accountability for finance operations processes with a focus on those impacting relationships with the business.
• Initiate and lead business and operations reviews to identify expansion projects, shifts in business trajectory, and controllership or accounting risks.
• Drive the resolution of vendor and customer issues requiring business decisions.
• Develop global project roadmaps and collaborate with multiple teams to implement long-term solutions that optimise productivity for both the finance operations team and business partners.
• Lead and build scalable processes to recruit, train, and develop multilingual business professionals who can support business expansion.
• Contribute to the consolidated yearly operating plan, including global headcount forecasting and detailed analysis of budget-to-actual results on a monthly and quarterly basis.
• Participate in coordinating monthly balance sheet and operations reviews with the Finance Operations VP, Business VP, and Directors, and quarterly with the CFO.

Skills: Finance Operations Leadership, Stakeholder Partnership, Process Ownership, Business Reviews, Issue Resolution, Global Roadmapping, Workforce Scaling, Financial Planning

• Take responsibility for the successful delivery of services and solutions in line with customer needs, budgets, timescales, and objectives.
• Manage the workloads, communications, and issues of production teams, including internal and external development and creative teams for assigned projects.
• Communicate project progress clearly and regularly to internal and external stakeholders.
• Identify areas for service improvement to meet client expectations, retain clients, and support growth in turnover and profit margins.
• Prepare account status reports that summarise client satisfaction levels and highlight issues and risks associated with clients and their projects.
• Investigate, identify, and cultivate new business opportunities.

Skills: Service Delivery, Project Coordination, Stakeholder Communication, Workload Management, Service Improvement, Client Reporting, Risk Management, Business Development

• Ensure the reliable and consistent integration of new customers, services, or applications into customer services.
• Drive and manage the quality of all information required by business functions and delivered by the programme.
• Ensure all key operational processes and documentation are constructed and available for colleagues to support customer requirements as defined in the contract.
• Manage the integration of all third-party suppliers in accordance with contractual obligations and establish effective handover processes that can be tested and agreed upon.
• Complete internal operational readiness testing in line with agreed processes.
• Manage the integration and testing of processes and procedures.

Skills: Customer Integration, Service Onboarding, Information Quality, Process Documentation, Supplier Integration, Operational Readiness, Process Testing, Contract Compliance

• Build and maintain a resource capacity planning framework for all Developer Relations activity.
• Communicate these plans and report on their execution to stakeholders while continuously improving the planning and execution cycle.
• Monitor performance and evaluate capacity to meet demand while keeping quality and service standards at the highest level.
• Prepare management reporting by collecting, analyzing, and summarizing data trends and recommendations.
• Drive improvements to the developer experience by collaborating with engineering and product teams.

Skills: Capacity Planning, Resource Management, Performance Monitoring, Stakeholder Reporting, Data Analysis, Process Optimization, Developer Experience, Cross-Functional Collaboration

• Provide internal and external clients with detailed earnings analysis, including performance summaries and growth recommendations to identify trends and areas of opportunity.
• Analyse data daily to identify new growth areas and reduce waste.
• Troubleshoot issues and manage targeting, brand safety, and margin.
• Participate in or lead program health initiatives and demand–supply matching efforts.
• Prepare reports, metrics, and updates to track progress for assigned publishers.
• Partner with the team to develop and implement new methodologies that enhance service quality across the program.

Skills: Earnings Analysis, Performance Reporting, Data Analysis, Growth Optimization, Issue Resolution, Program Health, Publisher Management, Process Improvement

• Manage and coordinate operational activities for assigned functional areas.
• Drive the coordination and flow of work in the team’s area to ensure completion of all assigned tasks.
• Ensure quality service and effective operational support for all assigned internal and external customers.
• Create strong engagement and collaboration with peer supervisors to ensure seamless workflow across the department.
• Provide daily leadership, coaching, and feedback to direct reports.
• Ensure compliance with all company policies and deliver required training.

Skills: Operations Coordination, Workflow Management, Service Quality, Cross-Team Collaboration, Team Leadership, Coaching & Feedback, Policy Compliance, Training Delivery

• Achieve all key contractual SLAs for service delivery.
• Manage client relationships on a day-to-day basis.
• Lead all client and internal calls for the process and act as the single point of contact.
• Direct WFM, training, and other shared services to ensure optimum functioning of the account.
• Serve as the single point of contact for all financial decisions regarding the account.
• Manage attrition and support career planning for all employees within the span of control.
• Grow accounts strategically to increase organisational top-line revenue.
• Manage and improve the profitability of the account.
• Ensure continuous improvement in service delivery through process improvement initiatives.

Skills: SLA Management, Client Relationship Management, Account Leadership, Workforce Management, Financial Ownership, Talent Retention, Revenue Growth, Continuous Improvement

• Seek new business opportunities and maintain relationships with existing customers.
• Target new business through market development, study, and research.
• Plan sales activity, including monitoring conference and meeting calendars to identify new opportunities.
• Prepare meeting and presentation materials for internal and external use.
• Take full ownership of agreed budgetary targets for the financial year.
• Collaborate with the Commercial Team to establish, distribute, and maintain statistical customer and rate information to monitor focus areas and sales activity.
• Develop new strategies for existing customers to encourage volume growth.
• Ensure target achievement with required investments and scheme settlements across the region.
• Develop communication approaches, enhance trade recommendations, and ensure adherence to service levels.
• Support business expansion through effective commercial and customer engagement activities.

Skills: Business Development, Market Research, Sales Planning, Presentation Preparation, Budget Ownership, Commercial Analysis, Customer Growth, Trade Communication

• Provide role-model leadership to the team by ensuring cultural alignment with the business and establishing clearly defined expectations and performance criteria.
• Deliver world-class operational performance through effective application of methodologies, systems, processes, resources, and people.
• Evaluate overall performance by gathering, analysing, and interpreting data and metrics.
• Oversee expansion project activities, including continuous improvement and capital expenditure, to ensure effective delivery and minimise operational disruption.
• Continuously review and evaluate operational resources to meet current and medium-term business needs, identifying skills gaps, recruitment requirements, and succession planning needs.
• Promote and enforce safety in the workplace.

Skills: Role Model Leadership, Operational Excellence, Performance Analysis, Expansion Management, Continuous Improvement, Resource Planning, Succession Planning, Safety Leadership

• Recruit, organize, supervise, and manage Operations teams.
• Define the procedures for producing and shipping orders from varying product lines with a focus on continuous improvement.
• Improve the growth of business processes and systems of the unit to replicate internal best practices.
• Collaborate with the Inventory and Shipping teams to solve shared problems and find innovative solutions to optimize the coexistence and integration of the two product lines.
• Create processes for packaging and shipping that operate independently of dinner operations.
• Monitor and analyze the costs and operational performance of the business unit.
• Liaise between East and West business units on new program launches and operations.

Skills: Operations Leadership, Process Definition, Continuous Improvement, Cross-Team Collaboration, Packaging Operations, Cost Analysis, Performance Monitoring, Program Launch Coordination

• Work with the General Manager to contribute to plans to grow and develop the existing business and create a structure for sustainable growth.
• Monitor and advise on any issues that present a risk or opportunity to the business.
• Continually assess business risks and opportunities and develop proposals and plans to capitalise on significant opportunities and mitigate risks.
• Liaise with the regional SHEQ team to ensure a safe, healthy, and environmentally sound workplace and culture for all colleagues, customers, and visitors.
• Ensure that all departments operate within all legislative requirements and licence conditions while liaising with regulatory bodies such as the Police, EA, HSE, Local Government, and HMRC.
• Analyse financial performance daily and manage direct costs and overheads to ensure landed costs fall within agreed parameters.
• Build, maintain, and manage local depot relationships and promote and improve communications between door trade customers and the business.
• Manage the workforce efficiently day to day throughout operations and cooperate closely with commercial and transport management teams.
• Ensure close control of inventory, grades, and stock movements in line with the Sales and Operational Planning process (S&OP), ensure stock and quality checks are reported, and maintain working capital at the minimum required to optimise productivity.
• Implement lean management and business improvement techniques to engage reporting colleagues in optimising plant and operational performance.
• Build stable teams supported with appropriate training and development of talent to meet current and future demand.

Skills: Business Growth Planning, Risk Management, Regulatory Compliance, Financial Control, Stakeholder Relations, Workforce Management, Inventory Control, Continuous Improvement

• Ensure restaurant managers maintain acceptable staffing levels in all departments to build sales and improve profitability.
• Ensure restaurant managers retain team members to improve productivity and the quality of the guest experience.
• Drive performance and sales level improvements for all restaurants.
• Establish budgets for all restaurants in alignment with regional and company goals.
• Produce and maintain an effective and measurable succession plan for all levels within the area, including management, key hourly team members, and shift leaders.
• Teach, coach, lead, and develop managers and the entire restaurant management team.
• Ensure new company initiatives are supported and communicated clearly to all managers and team members.
• Ensure the strictest standards of sanitation, food safety, and cleanliness are practiced daily in every restaurant by every team member.
• Ensure all limited-time offers, menu updates, and procedure changes are rolled out in a clear, precise, and effective manner.
• Ensure the market shows continuous improvement in driving performance and applying performance management skills.
• Diagnose and troubleshoot business opportunities.

Skills: Multi-Unit Leadership, Staffing Optimization, Sales Performance, Budget Management, Talent Development, Operational Excellence, Food Safety Compliance, Business Analysis

• Manage the daily operations of the fleet, including both the on-demand fleet and the owned fleet.
• Arrange operating training courses for the team.
• Implement and maintain Standard Operating Procedures (SOPs) and Work Instructions (WIs).
• Coordinate with Safety and Security to ensure compliance across the team.
• Manage and maintain fleet preventive maintenance and maintenance activities for owned fleet.
• Review and monitor operational KPIs.

Skills: Fleet Operations Management, Training Coordination, SOP Implementation, Safety Compliance, Preventive Maintenance, KPI Monitoring, Operational Planning, Team Coordination

• Operate the plant to meet water quality and production requirements from the contract.
• Test and verify the process performance for the plant.
• Carry out process troubleshooting.
• Train the operation team to respond to plant and process alarms and attempt immediate rectification.
• Ensure water quality records are maintained and initiate corrective action.

Skills: Plant Operations, Water Quality Control, Process Testing, Troubleshooting, Alarm Response Training, Compliance Monitoring, Corrective Actions, Operational Documentation

• Identify operational inefficiencies within the company's existing infrastructure.
• Develop, implement, and manage measurement and analytical tools to assess operational efficiency in the country.
• Initiate, develop, and implement strategic and continuous improvement initiatives for the operations.
• Document standardised operating procedures (SOPs) promptly, ensure adherence to these procedures, and share best operational practices.
• Grow and coach the operations team, including supporting local teams on major strategic initiatives and new project launches.
• Understand the competitive landscape and identify trends through market research and competitor benchmarking to enhance support processes, optimise workflows, and guide long-term strategy.
• Collaborate across cross-regional, multi-functional teams to implement solution support and establish repeatable execution plans, processes, and workflows.

Skills: Operational Analysis, Performance Measurement, Continuous Improvement, SOP Standardization, Team Development, Market Benchmarking, Cross-Functional Collaboration, Strategic Execution

• Drive and monitor financial transactions, identifying and resolving complex financial issues as they arise.
• Develop, document, implement, and improve operational processes and tools, including processes, procedures, and run books.
• Oversee daily account reconciliation and balancing.
• Monitor, report, bill, and reconcile financial activities on a daily, weekly, monthly, and quarterly basis.
• Understand and translate system processes into business processes and implications for all stakeholders.
• Complete in-depth analysis of financial transactions across systems and processes, and assess past, present, and future implications.
• Solve critical problems by determining where and how issues occur and proposing viable resolution options.
• Consider the big picture by identifying how current issues may relate to past system or process events.
• Handle customer-facing activities, manage escalations, explain issues, and drive resolutions.
• Build strong relationships with key customers and financial partners to support long-term program success.
• Work closely with other teams and relevant service providers.
• Manage escalated issues by setting clear expectations, crafting effective communications, and proactively engaging with stakeholders.
• Identify patterns and repeatable activities and package them into documentation or training.

Skills: Financial Operations, Process Improvement, Account Reconciliation, Financial Reporting, Systems Analysis, Issue Resolution, Stakeholder Management, Customer Relations

• Strategize concepts, promotion schemes, and budget management for food campaigns to boost demand in alignment with the business growth strategy.
• Plan and supervise campaign execution across all channels with hands-on involvement to ensure completion.
• Work closely with the Merchant Team to deliver the best deals and offers for food campaigns, build relationships with key partners, and enrich the partner portfolio.
• Coordinate with the Food Brand Team and Creative Team to ensure consistency of branding and attributes.
• Coordinate with the Product Operation Team to provide feedback, conduct customer research, implement improvements, and launch new features.
• Support the Merchant Team in running campaigns for their partners and extending brand visibility across partner channels.

Skills: Campaign Strategy, Budget Management, Campaign Execution, Partner Management, Brand Coordination, Cross-Team Collaboration, Customer Research, Product Launch Support

• Work with leaders and sales managers for FF optimization, analyze data, and define key areas to improve customer engagement while developing the Sales Force Effectiveness strategy.
• Champion sales force effectiveness, governance, and compliance.
• Drive robust and evidence-based analytical approaches to understanding SFE and efficiency to identify and address areas for improvement.
• Support the adoption of all relevant regionally developed SFE tools to optimize sales activities and effectiveness.
• Provide effective sales analytics and performance management data to facilitate planning, evaluation, and efficiency improvement for FF.
• Work with leaders, marketing, and the sales team to drive segmentation and targeting to the brand level and regularly review and report progress and execution to ensure alignment with business strategy.

Skills: Sales Effectiveness, Force Optimization, Sales Analytics, Performance Management, Governance Compliance, Tool Adoption, Segmentation Targeting, Data-Driven Strategy

• Drive project planning and implementation by enforcing actionable next steps within the schedule and budget.
• Provide project reports, data, and business analysis for the department head to identify business priorities.
• Drive and improve internal communications by actively communicating regional updates to other teams and regions.
• Work with internal stakeholders to ensure smooth coordination and execution of new product development, sales activities, and operations.
• Regularly review existing workflow systems, vendors, project employees, and other external partners to improve efficiency and increase output.
• Provide office and administrative services in accordance with management directives, including office management and activities, office rental renewal, and legal communications related to regional business developments.
• Serve as the HR contact point for the local office and provide HR support such as recruitment and onboarding, contract signing, working with the local payroll vendor on ad hoc requests, and collaborating with department heads to manage KPI setting and regularly track and review performance.
• Assist with bookkeeping and act as the contact point between the Finance team and the local office.
• Report to the regional lead to assist and support the overall commercial function across the regional landscape.

Skills: Project Management, Budget Control, Business Reporting, Internal Communication, Stakeholder Coordination, Operational Efficiency, HR Administration, Financial Coordination

• Work to optimise the driver and rider customer journey.
• Understand driver and rider requirements and issues, and strive to tackle them.
• Encourage widespread ridership across the platform.
• Craft and execute the vision, strategy, and day-to-day tactics for driver acquisition and engagement through data-centric analytics, creative campaigns, robust digital marketing, and partnership programs.
• Empower the team to continually elevate results, increase expectations, and aim for higher levels of impact across all core operational metrics.
• Work closely with the Driver Lead, Rider Lead, Product Lead, and Marketplace Lead to achieve common goals.

Skills: Customer Journey, User Insights, Rider Growth, Driver Acquisition, Engagement Strategy, Data Analytics, Team Leadership, Cross-Functional Collaboration

• Lead sales and operations process integration with the factory using supply chain data intelligence to support channel sales demand cadence and supply readiness.
• Lead Salesforce-based B2B order platform daily maintenance and operations, including training, troubleshooting, documentation, system maintenance, and operational expense oversight in collaboration with the internal IT COE run team.
• Evaluate and implement digital operation initiatives from the current order processing flow upward to improve end-to-end process automation and efficiency.
• Set up digital operation data architecture and create visualization through business-oriented reporting dashboards using Power BI or similar tools.
• Support additional digital feature requirements driven by business strategy and implementation needs.
• Assist in the follow-up of online platform projects to ensure the smooth progress of the work undertaken.
• Communicate and connect with each functional module according to requirements to realize accurate transmission and acquisition of business information.
• Responsible for the daily operation of the online platform in the dimensions of traffic, products, and promotion.
• Summarize and analyze the operation data of the online platform, output business optimization strategies and schemes, and conduct implementation.

Skills: Sales Operations Integration, Supply Chain Analytics, Salesforce Administration, Digital Automation, Data Visualization, Platform Operations, Cross-Functional Coordination, Business Optimization

• Provide input to upstream and strategic marketing to help shape the right offer.
• Ensure alignment of CMGs with the main global goals.
• Plan and implement projects that support the marketing function.
• Interact with upstream marketing to identify new opportunities, prepare regular marketing activity reports, and respond to questions from the sales organization.
• Work individually or with a team to recommend actions, schedule and plan projects, estimate costs, and manage projects to completion.
• Identify, evaluate, and recommend marketing opportunities consistent with product line objectives.
• Provide pre- and post-sale marketing support to distributors, OEMs, and resellers, and support public relations through researching, writing, and editing press releases.
• Coordinate trade show activities, website development, future e-commerce strategies, and the tracking of marketing campaigns to evaluate results and recommend future promotions.
• Focus on the development and implementation of strategic and operational objectives that help achieve the organisational mission.
• Implement organizational strategies through effective direction and management of employees and resources.
• Interact frequently with subordinate supervisors and functional peer groups, gaining cooperation and presenting technical information related to specific projects or schedules.
• Provide direct supervision to professional individual contributors and skilled support personnel such as technicians, designers, and support staff.
• Act as advisor to units or sub-units and become actively involved to meet schedules and resolve problems.

Skills: Strategic Marketing, Offer Development, Project Management, Marketing Analytics, Channel Support, Campaign Coordination, Team Leadership, Stakeholder Collaboration

• Execute applicable cluster and affiliate S&OP meetings to drive alignment among key stakeholders on demand management, product supply, and inventory levels.
• Execute pre-S&OP and S&OP processes, obtain and understand statistical forecasts, enter consensus forecasts, and manage supply escalations appropriately.
• Participate in product launch activities, including geo-expansion launch calls, ensuring accurate launch forecasts and tracking sales versus forecast for the first 6-12 months post launch to recommend inventory strategy adjustments and complete write-offs.
• Manage demand and replenishment processes for the cluster or affiliate, including booking goods receipts, adjusting replenishment orders in SAP, identifying critical inflection points, prioritizing supply changes, and partnering with key stakeholders to mitigate risks and maximize revenue.
• Use tools and metrics effectively to optimize inventory health and minimize exposures, perform inventory management tasks such as reconciliation, cycle counts, and discrepancy investigations, and execute write-offs promptly.
• Build and maintain strong cross-functional relationships with business leaders, Global Supply Chain, Manufacturing, Regulatory, Quality, Finance, and other key stakeholders.

Skills: S&OP Execution, Demand Forecasting, Inventory Management, Supply Escalation, Product Launch Planning, SAP Replenishment, Inventory Optimization, Cross-Functional Collaboration

• Provide ongoing support across the market to help identify and implement operational improvements, new technologies, data opportunities, inventory sources, analytics, and other project-based work streams.
• Assist the Digital Operations team in the roll-out and compliance of digital business processes and workflow procedures.
• Serve as the point of escalation for Digital Ad Operations support and troubleshooting, assisting with the management of ad hoc requests from the wider group and engaging leadership.
• Collaborate with cross-functional teams to support product development, testing, and commercial initiatives to drive shared business KPIs, best practices, and innovation.
• Support the Operations and Data teams with tagging implementation and website taxonomy creation.
• Collaborate with agency brands to deliver best-in-class digital campaign implementation for their clients.
• Support the Digital Operations team with the onboarding and offboarding of clients from a digital ad serving and technology platform perspective.
• Ensure processes, business rules, and quality checks are adhered to to successfully deliver on client implementation KPIs.

Skills: Digital Operations Support, Process Improvement, Ad Operations, Issue Escalation, Cross-Functional Collaboration, Data Tagging, Client Onboarding, Quality Compliance

• Develop and iterate on the overall HR technology strategy by keeping current on new solutions and recommending and prioritizing implementations that meet current and future business needs.
• Develop, manage, and monitor effective delivery of HR shared service operations and HRIS initiatives.
• Lead HR technology initiatives, including managing the budget for the implementation and maintenance of HR systems.
• Manage vendors, including contract negotiations, overall performance, optimization, and achievement of desired outcomes.
• Provide overall prioritization of work assignments and manage functional team resources and their activities.
• Supervise the administration and maintenance of human resource records.
• Provide training and support for HRIS users, internal partners, and vendors to research, troubleshoot, and resolve issues.
• Oversee all system upgrades and additions in partnership with the IT department.
• Manage data security requirements and monitor processes to ensure adequate audits and controls are in place.
• Ensure process documentation is accurate and up to date.
• Review processes and service levels to identify and implement enhancements that improve efficiency and service.
• Design user-friendly processes, guidelines, and documentation.
• Ensure all HR-related systems comply with data protection laws.
• Provide technical support, troubleshooting, and guidance to the HR team.
• Collaborate with executive leadership and HR leads to identify needed improvements to existing systems, recommend solutions, and implement enhancements.
• Manage permissions, access, personalization, and similar system operations and settings for HR users.
• Serve as lead representative and liaison between HR, Information Services, external vendors, and other stakeholders for HR database design and implementation projects.

Skills: HR Technology Strategy, HRIS Management, Vendor Management, Budget Oversight, Data Security, Process Optimization, User Training, Stakeholder Collaboration

• Build strong relationships with taxi, fleet, and other relevant partners.
• Improve partner quality, safety, and utilization through data and financial analytics.
• Manage the fleet team in day-to-day operations and drive projects that enhance driver-partner quality, experience, and compliance.
• Review and refine operational processes to increase efficiency and enhance quality, experience, and regulatory compliance.
• Identify and automate manual processing tasks.
• Execute campaigns and projects aligned with team goals.
• Analyze and present complex data sets clearly and concisely to stakeholders while maintaining awareness of the macro environment.
• Identify and execute opportunities for growth and long-term sustainability.
• Maintain dashboards to keep fleet performance metrics visible and top of mind.
• Provide regular updates on fleet performance, including conversion rates, fleet quality, cost efficiency, and KPI tracking.

Skills: Partner Management, Fleet Analytics, Team Leadership, Process Optimization, Automation Initiatives, Campaign Execution, Data Presentation, Performance Tracking

• Lead large cross-functional projects to prioritize, develop, and launch new FinTech products, features, and internal tools.
• Design and implement complex operational systems and processes.
• Work with and manage institutional partner relationships.
• Seek information to solve conceptual problems and build a product.
• Identify root causes of issues and architect solutions to resolve them.

Skills: Product Leadership, Cross-Functional Delivery, FinTech Development, Process Design, Partner Management, Problem Solving, Root Cause Analysis, Solution Architecture

• Identify and solve problems by analyzing and deriving insights from large and complex data sets.
• Work with commercial and logistics teams to reduce fail rates, restaurant delays, and preparation times.
• Build and continuously improve mechanisms to reduce fraudulent transactions and wastage.
• Analyze and track KPIs to improve vendor performance and compliance while elevating customer experience.
• Propose and roll out new product features to improve operational efficiency and vendor experience.
• Optimize operations through process development and innovation.
• Set performance targets for account managers to achieve key account performance goals.
• Enhance vendor operational reports to promote data-driven performance improvement.

Skills: Data Analysis, Operational Optimization, Fraud Prevention, KPI Management, Vendor Performance, Product Enhancement, Process Innovation, Performance Targeting

• Oversee the complete eCommerce Studio process for all products from the intake of new stock to go-live.
• Forecast business requirements effectively against the studio production setup and resourcing.
• Manage daily KPIs and reshoot targets and produce performance and data statistics to drive operational excellence, best-in-class standards, and efficient processes with a focus on time-to-site and cost.
• Take full ownership of weekly planning and resource cost overviews, monitor team KPIs, and act responsively within the production workflow.
• Manage the operational performance of the Production and Stock teams.
• Own all team reporting by collecting and analysing data and testing solutions for process improvements and new initiatives.
• Provide line management for Production, Bookings, and Stock Handling teams through a coaching-oriented leadership style.
• Provide weekly guidance within a high-pressure workflow.
• Work with senior management across all studio production departments to ensure efficient delivery of new product uploads.
• Drive a culture of continuous improvement and operational efficiency through ongoing review of ways of working and improvement opportunities.
• Own cross-department relationships and manage studio expectations.

Skills: eCommerce Operations, Production Planning, KPI Management, Resource Forecasting, Team Leadership, Process Improvement, Data Analysis, Cross-Department Coordination

• Map gaps and opportunities in urban and rural poor housing using an energy access lens.
• Conduct ecosystem development activities, particularly in financial inclusion and capacity building.
• Manage and support the program implementation team within the built environment team.
• Coordinate and network with stakeholders to promote programs within the built environment team that enhance or complement their initiatives through energy access.
• Design and manage partnerships.
• Conduct primary and secondary research and perform data analysis related to the project.
• Oversee operations, finance, and administrative processes for the project.

Skills: Program Management, Energy Access Analysis, Ecosystem Development, Partnership Management, Stakeholder Engagement, Research Analysis, Team Leadership, Operations Oversight

• Direct, coordinate, and supervise all day-to-day operations of the refinery and lead the Operations team.
• Optimize the safe processing of petroleum feedstock to meet contract requirements while adhering to company health, safety, and environmental standards.
• Interface with the Terminal Operations Manager to ensure overall safe and efficient refinery operations and operate the refinery within defined limits to meet client needs.
• Ensure refinery process operations are conducted safely, in coordination with the HSE Department, and within local environmental standards.
• Direct and supervise refinery process group activities, perform supervisory functions, and exercise financial authority at the level established by the Plant Manager.
• Operate the refinery safely and efficiently to maximize yields of refined petroleum products, maintain operations within process limits, minimize risks of off-specification production, and reduce fuel usage.
• Prepare the daily production plan.
• Coordinate with the Technical Department to implement predictive, preventive, and corrective maintenance while minimizing downtime.
• Assist the Technical Manager in planning major shutdown maintenance programs and ensure all equipment-related issues are reported for corrective action.
• Guide subordinates to ensure work is executed according to correct engineering and safety standards, and follow up until satisfactory completion.
• Implement detailed process operation procedures and practices, including shutdown, start-up, decoking, and vessel entry, ensuring safe execution and protection of refinery assets.
• Hold daily meetings with the Operations team and follow up on investigations arising from operational issues.
• Ensure all HSE guidelines are rigorously enforced with support from the HSE Department.

Skills: Refinery Operations, HSE Compliance, Process Optimization, Production Planning, Maintenance Coordination, Team Supervision, Risk Management, Operational Leadership

• Collaborate with internal departments on all creator opportunities and requests, including Sales, Marketing, Business Development, and competitive events teams.
• Track, manage, and report key issues for live and upcoming briefs, ensuring activations are properly sourced within committed SLAs.
• Leverage internal tooling to keep stakeholders and teams updated on activation actions, progress, and requirements.
• Support the Partnerships team in using internal tools to facilitate activations and operational processes.
• Develop resources and guidance for requesters and collaborate with Go-to-Market teams and the Director of Partnerships to strengthen internal processes.
• Act as the point of contact for internal teams by providing guidance, insights, and best-practice examples for leveraging partners in opportunities.
• Track, manage, and report key performance metrics, objectives, and goals.
• Review global initiatives and tooling and support their rollout in the region.
• Develop resources and guidelines and enhance internal processes to support operational objectives.

Skills: Partnership Operations, Cross-Team Collaboration, SLA Management, Stakeholder Communication, Process Improvement, Performance Tracking, Tool Enablement, Operational Reporting

• Own responsibility for the configuration, maintenance, security, integration, testing, and collection of confidential worker data.
• Provide day-to-day administration of regional and local applicant tracking systems and other talent systems, along with direct customer support to the recruiting organization.
• Assist in creating detailed system integration specifications, field mapping, and system process design and documentation.
• Help build integrations and monitor, and resolve issues to provide effective solutions.
• Run system security, user access and permissions, system reporting, and other routine HR system functions.
• Develop, maintain, produce, and analyze complex reports to meet internal and external reporting requirements, including analytics that provide talent insights to the business.
• Identify, suggest, and help implement best practices and process improvements.
• Research new techniques in system development and maintain current knowledge of trends and strategies in HRIS-related technology fields.
• Provide ATS training to hiring managers and the talent team.

Skills: HRIS Administration, ATS Management, Data Security, System Integration, Process Documentation, Reporting Analytics, User Training, Process Improvement

• Manage day-to-day operations of the team, including communications and KPI performance management.
• Drive results through strong internal and external collaboration to improve team quality and efficiency.
• Support and drive operational requirements to achieve and exceed team productivity and service levels.
• Design, deploy, and maintain processes arising from new product launches and enhancements to existing process flows.
• Work with relevant stakeholders to identify and prioritize improvement initiatives.
• Participate in cross-functional project teams and execute project goals to successful completion.

Skills: Team Operations, KPI Management, Cross-Functional Collaboration, Productivity Improvement, Process Design, Continuous Improvement, Project Execution, Stakeholder Engagement

• Drive new product or segment strategic roadmaps that enable Binance to scale and improve efficiency throughout the funnel.
• Analyze data to uncover opportunity areas, establish baselines and goals, and track tests effectively with minimal cross-functional support.
• Identify gaps in data infrastructure and partner across functions to roadmap and execute toward an ideal future state while still delivering short-term wins.
• Build or collaborate to create effective marketing tactics that improve top-of-funnel demand and middle-of-funnel conversion.
• Build new marketing levers from the ground up and rapidly operationalize top performers into evergreen programs.
• Manage payroll using the company software system.
• Manage quality improvement initiatives for areas of responsibility and ensure compliance with HIPAA indicators and other workers’ compensation mandate standards.
• Lead document management activities to ensure policies and procedures are followed, and practices comply with FDA regulations.
• Manage quality improvement initiatives for areas of responsibility and ensure compliance with HIPAA indicators and other workers’ compensation mandate standards.

Skills: Strategic Roadmapping, Data Analysis, Funnel Optimization, Marketing Programs, Data Infrastructure, Payroll Management, Regulatory Compliance, Quality Improvement

• Manage day-to-day technical delivery of the organization’s information technology activities, meeting customer requirements and Service Level Agreements, and ensuring systems, services, and infrastructure operate reliably and securely.
• Lead teams that develop and implement networks and servers, respond to help desk requests, and monitor system stability and performance.
• Provide technical guidance and leadership to service delivery teams while directly supporting end users through escalation handling, issue resolution, and monitoring of business-critical system performance to prevent delays and outages.
• Conduct regular reviews with the support team to ensure all technical support tasks meet contractual deliverables.
• Review and manage technical resources within operational schedules.
• Monitor and improve team performance through leadership, coaching, and performance management.
• Monitor the organization’s IT infrastructure for irregularities and performance issues.
• Assess data, error logs, and reports to determine areas for improvement.

Skills: IT Service Delivery, Technical Leadership, Infrastructure Management, SLA Compliance, Incident Resolution, Team Performance, System Monitoring, Operational Analysis

• Conduct in-depth reviews of paper and legal deliverables in accordance with the production delivery schedule and relevant deadlines.
• Ensure deliverables are prepared in alignment with third-party client delivery requirements.
• Communicate with external producers and internal teams regarding deliverable needs for each project and verify that received assets are acceptable.
• Coordinate the workflow of production documentation by routing documents and information through the appropriate review and approval processes, including feedback on outstanding deliveries, rejections, and additional information required.
• Centralize and organize information and documentation within internal systems and tracking tools.
• Engage with all internal departments, including Business and Legal Affairs, Content Operations, Post-Production, Creative and Marketing, to manage internal workflows and ensure all information and documents are available for downstream servicing needs.
• Liaise with internal and external parties to confirm that received assets meet required standards.

Skills: Deliverables Review, Legal Documentation, Production Coordination, Workflow Management, Asset Verification, Documentation Control, Cross-Team Liaison, Quality Compliance

• Develop a full understanding of Payment Operations workflows, pain points, stakeholders, and customer expectations.
• Regularly assess operational risks and dependencies within the team, report findings, and make adjustments on demand.
• Collaborate with Product Owners, Managers, Specialists, and CX Teams to identify opportunities and advocate for product improvements or tools that support team and customer needs.
• Apply best practices, drive process improvements, and propose simplified ways of operating.
• Collaborate with the Product Owner and Head of Payment Operations to solicit feedback and inform team performance and knowledge development.
• Identify opportunities or problems to solve and lead projects and solutions that drive the business forward.

Skills: Payment Operations, Risk Assessment, Process Improvement, Product Collaboration, Operational Excellence, Stakeholder Management, Project Leadership, Continuous Improvement

• Oversee day-to-day operations of Accounts Payable and Accounts Receivable functions.
• Supervise multi-currency treasury and cashflow management activities.
• Support internal and external audit reviews and ensure financial and operational controls are maintained.
• Coordinate with external auditors and tax consultants for local statutory audits and tax filings.
• Design, enhance, and maintain system applications for processing and reporting financial information.
• Understand IFRS and group accounting policies and requirements, communicate them to the team, and implement them across the region.
• Develop and maintain finance process documentation.
• Identify and implement operational improvements, enhancements, and system customizations that meet business requirements.
• Coach, guide, and motivate a team of junior finance professionals.
• Oversee daily bank reconciliations, ensuring receipts and payments match bank records and the accounting system.
• Ensure accurate booking of AP transactions in the accounting system and liaise with the Group to ensure requirements are executed accurately by the team.

Skills: Financial Operations, AP AR Management, Treasury Management, Audit Coordination, Financial Systems, IFRS Compliance, Process Improvement, Team Leadership

• Lead operations across sites to ensure service delivery is undertaken to the required enterprise operations and controls standards to meet business expectations.
• Fully understand the treasury management processes under the remit and ensure the team receives adequate training and knowledge building to support the business.
• Drive and motivate the team while establishing a business- and risk-focused culture of high performance, ownership, accountability, transparency, and sustained performance.
• Build and foster collaborative relationships with business partners and stakeholders.
• Ensure regular connection with key stakeholders to review performance, priorities, and other business initiatives.
• Build a strong operations rhythm where meritocracy and positive behavior are rewarded, talent management and succession planning are prioritized, and staff are encouraged to learn and grow.
• Actively engage with transformation partners to ensure treasury operations continue to improve operational risk, reduce manual errors, and enhance customer service.
• Develop reporting and business metrics to monitor and drive the right outcomes for business operations.
• Challenge existing processes that do not align with the target operating model and suggest solutions that improve efficiency.
• Understand the cost of operations and continuously seek opportunities to reduce costs without impacting delivery.
• Maintain a strong culture of control and conduct, proactively manage risk, and ensure all processes have robust business resiliency that is reviewed and tested periodically with line-of-business and risk partners.

Skills: Operations Leadership, Treasury Operations, Risk Management, Stakeholder Engagement, Performance Management, Process Transformation, Operational Reporting, Cost Optimization

• Create and execute regional brand strategies, align success metrics, and manage ongoing implementation to enable vertical enhancement and local growth.
• Coordinate across multiple stakeholders to ensure perfect order delivery from vendors to consumers.
• Support country operations managers in day-to-day concept operations at the highest standards.
• Ensure restaurant partners’ order preparation times, rider-to-customer delivery times, and total delivery times are fully optimised.
• Improve restaurant partners’ kitchen operational efficiency.
• Collaborate with culinary managers and category managers to ensure fully optimised menus.
• Work closely with the regional training manager to ensure training guides are implemented and followed at the highest standards.
• Partner with Logistics Operations and Customer Experience teams to improve overall brand performance.

Skills: Brand Strategy, Stakeholder Coordination, Operations Support, Delivery Optimization, Kitchen Efficiency, Menu Optimization, Training Implementation, Cross-Team Collaboration

• Drive business development in designated locations, including strategic business planning aligned with regional guidelines.
• Develop business plans, segmentation, and action plans to support the GSD strategy.
• Create local business plans and implement the corresponding action plans.
• Organise operations in accordance with the Operating Principles manual.
• Hold profit and loss responsibility for local operations.
• Collaborate with other service locations to optimise resource utilisation.
• Manage team members in day-to-day operational activities.
• Present financial reporting for the location or locations.
• Conduct business in compliance with local labour laws, trading practices, and corporate principles, including the Cargotec Code of Conduct.

Skills: Business Development, Strategic Planning, Operational Management, P&L Ownership, Resource Optimization, Team Leadership, Financial Reporting, Regulatory Compliance

• Support the site EHS supervisor to ensure the plant remains fully compliant with all EH&S requirements and all local regulations related to site and business operations.
• Ensure the plant maintains full compliance with local laws and regulations governing product manufacturing and the import and export of raw materials and finished products into and from other countries.
• Manage teams responsible for demand and supply planning, logistics, engineering, production, warehousing, distribution, and quality management to deliver the highest product quality and appropriate services in a cost-effective manner that achieves sales and profit targets.
• Coordinate regional business Capex activities and manage Operations Capex and POS FC for each fiscal year.
• Ensure effective utilisation of SAP and business platforms to strengthen operational capability, reduce cost, enhance service levels, and improve product quality in response to business needs.
• Lead the Operations team to develop functional expertise and build organisational strength.
• Build strong linkages with other regional departments to understand business requirements and align operations strategy and structure with overall business objectives.
• Collaborate with regional operations functions to share best practices, implement regional standards, and contribute to regional strategy execution.
• Lead, coordinate, and contribute to performance improvement initiatives related to operations across the region.
• Participate in and support growth investment projects in Greater Asia, including resource allocation for system house, prepolymer, polyol, and PO manufacturing initiatives.

Skills: Operations Leadership, EHS Compliance, Supply Chain Management, Capex Management, SAP Optimization, Quality Management, Regional Coordination, Performance Improvement

• Provide leadership, direction, and management to operations with the primary objective of achieving the highest customer satisfaction and meeting business line objectives.
• Manage cost drivers and ensure alignment to budget and business expectations while driving operations KPIs aligned with global KPIs.
• Ensure satisfaction of clients related to service performance in the country by working with existing systems to monitor, measure, and improve issues affecting client satisfaction.
• Ensure that the capability and capacity for services in the country are established to meet sales and marketing plans.
• Determine training needs and organise training and competence development to ensure that back office and execution teams remain continually competent for service delivery.
• Handle urgent and significant events and report office situations and insights through monthly reports to Regional Managers while proposing or recommending appropriate actions.
• Ensure that inspection reports are reviewed before issuance to clients and support inspectors and involved parties regarding technical issues during the inspection process.
• Work with global counterparts in operations management on the development and implementation of related services to meet client and market expectations.
• Develop and implement lean initiatives to drive customer satisfaction and efficiency improvements.
• Provide leadership in the implementation of QA and HSE initiatives.
• Ensure the integrity and consistency of operations delivery.
• Support and actively contribute to new business development projects related to operational activities.

Skills: Operations Leadership, Customer Satisfaction, Cost Control, KPI Management, Service Delivery, Training Development, Quality Assurance, HSE Compliance

• Develop optimum levels of leadership, talent, and encouragement to achieve goals and objectives.
• Ensure compliance with all company policies and procedural requirements.
• Deliver results and work effectively in a matrix-style environment.
• Contribute to the development, execution, and management of the operational budget.
• Work closely with Procurement, Product Management, and Engineering to proactively ensure best-in-class products and process quality.
• Lead the quality action team, drive corrective and preventive actions, and apply a deep understanding of manufacturing processes to identify patterns of weakness and propose improvements.
• Acquire data from various sources, such as ERP, quality, and manufacturing systems, and interpret data by analyzing results using statistical techniques.
• Develop and implement data analyses, data collection systems, and other strategies that optimize statistical efficiency and quality.
• Identify opportunities to improve quality standards and drive early detection of defects.
• Maximize manufacturing planning and revenue recognition.

Skills: Leadership Development, Policy Compliance, Budget Management, Cross-Functional Collaboration, Quality Management, Root Cause Analysis, Data Analytics, Manufacturing Optimization

• Adhere to shipment deadlines and requirements.
• Contribute to the development, execution, and management of the operational budget.
• Look after the welfare of subordinates, including performance appraisals, training, counselling, and motivation.
• Remain accountable for the quality of product delivery and drive continuous improvement projects related to quality and lead time.
• Prepare and deliver department KPIs.
• Establish frameworks and standards for portfolio and project management.
• Ensure the successful implementation of the PMO’s strategy, responsibilities, services, and deliverables.
• Benchmark and develop best manufacturing practices for implementation within the organization.
• Define systems and operational improvement plans.
• Provide revenue recognition and revenue forecasts to business units regularly.

Skills: Operations Management, Budget Control, Team Development, Quality Improvement, KPI Reporting, PMO Governance, Process Optimization, Revenue Forecasting

• Plan, manage, and resolve customer requests and inquiries related to facility operations.
• Apply company policies, procedures, and best-practice processes to support facilities management and office services activities.
• Proactively monitor the application of ethics and anti-corruption policies and investigate any suspicion of deviation.
• Manage and supervise all O&M staff and suppliers.
• Assist with the management of Health and Safety, ensuring that all safe systems of work are applied and enforced, and act as the focal point for all Authorised Persons duties.
• Hold responsibility for the overall management of the Maintenance Work Order Management System and Maintenance Task Processing, achieving timely completion of work orders to the necessary standard.
• Oversee written estimates and advice for maintenance, repair, and new works.
• Manage and control the timely delivery of an accurate and sustainable Planned Maintenance Plan regime.
• Organise, monitor, and manage materials, spares, equipment, and tools to support maintenance activities.
• Manage the Helpdesk function, including supervision of all Helpdesk staff and records.

Skills: Facilities Operations, Customer Service, Policy Compliance, Vendor Management, Health and Safety, Maintenance Management, Work Order Control, Helpdesk Supervision

• Ensure the satisfactory operation of an emergency call-out service for the client’s operational needs.
• Attend regular meetings with stakeholders and customers.
• Ensure enough Authorised Persons are always on location to cover all required disciplines.
• Support project or departmental teams and task functional departments such as Finance, HR, Technical, and QHSE.
• Supervise and review the accuracy and effectiveness of specialised functions under broad direction.
• Perform complex assignments where compulsory outcomes are defined, but methods and procedures may vary.
• Coordinate the work of others and allocate assignments while assisting less experienced team members.
• Ensure all contractual performance objectives are met.
• Ensure personnel are adequately trained and possess the requisite knowledge and skills to meet minimum performance requirements and comply with applicable laws and regulations.
• Hold responsibility for the proper utilisation, accounting, and safeguarding of all government and contractor-provided property, including facilities, equipment, tools, information, and data.
• Ensure required contractual submittals are provided to the customer.

Skills: Emergency Operations, Stakeholder Engagement, Resource Planning, Contract Compliance, Team Coordination, Performance Supervision, Training Oversight, Asset Management

• Organise the recruitment of all operational staff and monitor staff performance and progress.
• Conduct employee performance reviews on time.
• Mentor and coach staff within the business.
• Manage and develop effective relationships with operational personnel at customer sites to ensure strong supplier–customer relations.
• Drive and support personal development, succession planning, and talent management.
• Schedule rosters, annual leave requests, and allocated budgets for each area.
• Ensure supervisors complete all work in line with company policy and procedure.
• Allocate training for new staff on procedures and policies, and supervise ongoing training for existing staff.
• Report to senior management on the ongoing performance of all departments during weekly management meetings.
• Proactively coordinate key business planning activities such as forecasting and recruitment.
• Create and maintain effective communication across the business.
• Deliver maximum revenue and profitability through effective KPI management.

Skills: Recruitment Management, Performance Management, Staff Coaching, Client Relations, Talent Development, Workforce Planning, Policy Compliance, KPI Management

• Investigate and propose incentive structures that promote staff retention.
• Monitor and review continuous improvement initiatives to assess success and impact on SLAs and profitability margins.
• Manage and coordinate daily and weekly operations across departments, holding heads of departments accountable for specific tasks.
• Draft new procedures and policies.
• Ensure customer service metrics are met and that all customer experiences with the fleet and staff meet required standards.
• Provide information, analysis, and support to the General Manager and other managers in relation to KPIs to drive continuous improvement.
• Support project management teams in the rollout of technology, re-planning projects, and ad hoc initiatives.
• Plan and coordinate aspects of manufacturing and production.
• Ensure compliance with Health and Safety and HR standards for all staff.
• Ensure targets are achieved in line with budget expectations.
• Ensure adherence to all EU regulations related to drivers’ working hours and tachograph usage.
• Maintain and update delivery routes cost-effectively while meeting customer delivery requirements.
• Maintain and update SOP manuals for all departments within the business.

Skills: Operations Coordination, Incentive Design, Continuous Improvement, Policy Development, Customer Service, KPI Analysis, Project Support, Regulatory Compliance

• Ensure the team has the tools and equipment needed to carry out roles effectively and propose solutions, including justifications for procuring additional resources.
• Ensure effective communication of operational and business-related information within the team.
• Translate personal targets into relevant performance targets for direct reports and ensure direct reports understand expectations.
• Ensure the team achieves defined key performance criteria.
• Coach and develop the supervisory team and ensure adherence to all procedures and policies.
• Actively manage leadership team performance by reviewing logs, holding one-on-one conversations, and conducting disciplinary meetings.
• Lead a culture that values equality, fairness, and transparency with zero tolerance for bullying, discrimination, and harassment.
• Handle escalated staff grievances, complaints, and disciplinary matters from the supervisory group.
• Work variable hours, including early starts, late finishes, and weekends.
• Foster and develop a "Can Do, Will Do" culture.
• Recognize and reward strong performance, including facilitating team events.
• Conduct succession planning activities within the team.
• Ensure full understanding of how performance results, actions, and decisions impact airline customer experience.
• Lead and coach the team to safely exceed on-time performance targets.
• Lead the team in exceeding client customer service expectations across check-in, boarding, baggage services, delivery times, and baggage care.

Skills: Team Leadership, Performance Management, Resource Planning, Staff Coaching, Employee Relations, Culture Development, Succession Planning, Customer Service Excellence

• Ensure strong customer service during standard operations, disruptions, and delays.
• Maintain an exceptional personal standard of service toward internal and external clients.
• Carry out regular quality checks, including self-audits.
• Promote and ensure effective implementation of new initiatives, products, and services.
• Maintain effective communication and relationships with key airport community stakeholders.
• Strive to exceed client expectations using sound judgment, reasoning, and strong interpersonal skills.
• Create a positive safety culture with strong safety reporting and Just Culture principles, supported through briefings, coaching, and intervention.
• Ensure adherence to PPE requirements.
• Manage workplace health and safety for team members and provide support.
• Ensure team compliance with all procedural and regulatory requirements, including training, OH&S legislation, WorkCover, CASA, OTS, Airport Handling Manual procedures, and corporate policies.
• Provide OH&S supervision and guidance, and conduct investigations.
• Minimize safety risk by identifying hazards, reporting issues, providing solutions, conducting risk assessments, and performing regular quality checks, including self-audits.
• Participate in or lead port safety and compliance meetings.
• Continually seek opportunities to improve the business and implement positive change.
• Facilitate effective handling for charter operations.
• Travel interstate and overseas for support and training requirements, occasionally at short notice.

Skills: Customer Service, Safety Compliance, Quality Auditing, Stakeholder Relations, Operational Excellence, Risk Management, Regulatory Compliance, Continuous Improvement

• Achieve annual plans by managing all operations-based KPIs.
• Provide safety supervision and support for all Field Technicians and Foremen to prevent recordable injuries.
• Ensure compliance with all company safety policies and procedures with zero tolerance.
• Provide technical and on-site training support for all Operations personnel and evaluate performance annually to create individual development plans.
• Oversee and monitor the timely completion of performance reviews by Leads for all Technicians each year.
• Perform a monthly review of all completed jobs to ensure labour and material budgets are met.
• Provide a monthly estimate-versus-actual report and meet with the Director to review results.
• Ensure all Technicians use the Service Field Proposal to develop, propose, and obtain written approval for all recommended repairs before leaving the jobsite.
• Ensure completion of all inspections within the scheduled month and allotted labour and material budgets.
• Review KPIs monthly and provide ongoing feedback and improvement suggestions.
• Keep Foremen informed of policies, procedures, personal performance expectations, and company goals.
• Support the ongoing development of Foremen in customer communication skills.

Skills: Operations KPI Management, Safety Supervision, Compliance Enforcement, Technical Training, Performance Reviews, Budget Control, Reporting Analysis, Team Development

• Perform random quality checks for key and strategic customers and for the customer assignments of Foremen.
• Monitor and respond to excessive customer callbacks and call activity while keeping the Director informed.
• Develop and approve all on-call schedules and required changes.
• Approve all Technician and Foreman vacation time to ensure adequate coverage at all times.
• Ensure adequate manpower and crew mix to complete current work and upcoming work by required dates, and keep the Director advised of needs and performance.
• Forecast annual additional Technician requirements by level and trade.
• Identify, recruit, and hire new Field Technicians to meet growing workload demands.
• Provide oversight of new-hire orientation and coordinate outfitting with vehicles and tools.
• Manage fleet requirements by developing, forecasting, and overseeing annual vehicle purchases and outfitting in coordination with the Director.
• Facilitate and support effective communication between Technicians and Foremen.
• Collaborate with Customer Service Managers, Service Account Executives, Business Development Representatives, and Service Project Managers regarding new and existing customer opportunities or issues.
• Report customer issues or complaints to the Director immediately.
• Monitor and manage field unapplied time to meet or exceed established field-productivity KPIs.

Skills: Quality Assurance, Workforce Planning, Scheduling Management, Recruitment Hiring, Fleet Management, Field Operations, Stakeholder Collaboration, Productivity Monitoring

• Oversee daily warehousing and transportation operations.
• Maintain a complete understanding of operating systems.
• Oversee manpower planning to improve labour efficiency and monitor the bid procedure.
• Oversee physical inventory procedures and reconciliation.
• Oversee dispatch operations and fulfil contractual obligations.
• Analyse schedules on an ongoing basis to identify potential operational improvements.
• Ensure cost-effective and efficient tractor and trailer asset utilisation and management.
• Create and implement action plans to meet budgeted operational goals such as delivery reliability, warehouse productivity, off-load rate, and on-time deliveries to drive bottom-line financial improvements.
• Implement and maintain detailed process sheets for warehouse and transportation functions.
• Manage the distribution centre daily in collaboration with the Regional General Manager.
• Develop yearly operational and capital budgets for the warehouse and transportation departments.
• Compare actual performance against the budget monthly and investigate discrepancies.
• Maintain financial controls on a daily, weekly, monthly, and annual basis and recommend strategies for cost reduction and containment.
• Lead and develop all team members to perform at their highest level.
• Develop and maintain effective working relationships across the company.
• Ensure a high level of interactivity to maximise cooperation between all departments.
• Communicate goals, objectives, strategies, results, and plans.
• Participate in training, inspection, investigation, and continuous improvement programs.

Skills: Warehouse Operations, Transportation Management, Manpower Planning, Inventory Control, Dispatch Coordination, Asset Utilization, Budget Management, Continuous Improvement

• Foster an environment of positive employee relations and employee involvement.
• Promote the safety culture and CARES values of the company.
• Promote equity and inclusion through diversity.
• Oversee department management of return-to-work and modified work programs.
• Review JHSC minutes and ensure follow-up on inquiries into current practices or suggested improvements.
• Ensure accident and collision investigations are completed effectively and on time, including identifying root causes and implementing appropriate follow-up actions to prevent recurrence.
• Maintain accident policies, reporting processes, rulings, and disciplinary procedures.
• Develop centre safety programs and awareness with the support of the National Health and Safety Manager, and conduct safety meetings, inspections, and compliance checks.
• Ensure safe and efficient operation of the warehouse and transportation functions and compliance with all statutes and regulations, including environmental regulations.
• Cross-train key functional areas within the warehouse and transportation departments to create greater management depth and overall centre efficiency.
• Evaluate the performance of direct reports by assessing capabilities and developing plans to strengthen skills through effective coaching and mentoring.
• Conduct performance reviews of direct reports and recommend salary increases, promotions, and other actions.
• Ensure operations are properly staffed, and schedules meet operational requirements.
• Assist in the development and regular updating of training plans and ensure effective implementation and resource use.
• Review and modify primary and secondary job descriptions for the warehouse and transportation departments.
• Maintain positive labour relations by resolving grievances, discipline issues, and employee concerns in consultation with Human Resources and within the parameters of the collective agreement.
• Ensure compliance with industry, company, and sanitation standards, and maintain a physical plant free from hazards.
• Enhance sanitation standards and conduct self-audits.

Skills: Employee Relations, Safety Leadership, Diversity Inclusion, Incident Investigation, Regulatory Compliance, Operations Management, Staff Development, Labor Relations

• Notify Operations teams of SLA impacts and attend stewardship meetings with IBM.
• Receive and retrieve Client Requests, assess and initiate Service Requests, and track progress and implementation details within IBM-generated requests in GPS.
• Ensure Service Requests are accurately routed to AT&T and the Network Infrastructure Partner.
• Coordinate the delivery of basic and intermediate MACD service requests, including order initiation and oversight of work performed by the Network Infrastructure Partner.
• Perform proactive incident management to prevent high-severity issues and minimize business impact.
• Lead high-severity incidents (Severity 1 and 2) and provide timely business updates and communication.
• Initiate technical bridges and engage service centers, vendors, suppliers, and service providers for service restoration.
• Provide occasional after-hours support for critical outages.
• Escalate to management on time to maintain visibility and ensure appropriate resource engagement.
• Manage break-fix activities during incidents and deliver workarounds or fixes.
• Present incident summaries to customers following incident resolution.
• Create Root Cause Analysis reports for Severity 1 outages.
• Prevent problems with IT services and mitigate the risk of recurring incidents.
• Identify root causes of service interruptions and propose permanent solutions.
• Submit change requests to implement permanent fixes.
• Diagnose root causes of incidents and determine appropriate resolutions.
• Review infrastructure changes and notify IBM of any potential impacts to the end customer.
• Communicate schedule changes to IBM and the IBM customer.

Skills: SLA Communication, Incident Management, Service Coordination, MACD Management, Root Cause Analysis, Change Management, Technical Bridging, Stakeholder Communication

• Experience as an operations, finance, business, or consulting practitioner.
• Grit and bias towards action - desire to roll up your sleeves and get the job done.
• Proficiency in Google Sheets or Excel, including use of pivot tables, charts, and medium to advanced formulas.
• SQL experience.
• Confidence to present in front of a group and establish yourself as a subject matter expert.
• Curiosity - endless desire to learn and ask thoughtful questions.
• Attention to detail and a passion for process improvement.
• Proven experience solving complex problems, exercising good judgment, and navigating ambiguous environments.
• Excellent communication skills, both written and oral.
• Comfortable learning and adapting to new concepts and tools.
• Get-it-done attitude.

Qualifications: BA in Business Administration with 5 years of Experience

• Strong financial modeling, project management, and budgeting experience and skills.
• Experience in getting things done and making things happen.
• Thorough knowledge of industry trends (including HVAC systems, parking lot paving, and roofing systems).
• Strong technology skills and an extensive understanding of Microsoft Office.
• Excellent negotiating skills.
• Ability to work as part of a team.
• Excellent communication skills and ability to enlist cooperation among department heads, field employees, and vendors.
• Ability to prioritize workload.
• Ability to work independently.

Qualifications: BS in Finance with 7 years of Experience

• Operations background with experience in managing a large indirect team in a high-performing operation.
• Experience in working with various warehouse management systems.
• Demonstrated adaptability to a fast-paced and constantly changing environment.
• Propensity to lead from the front, developing those around you to be better than yourself.
• Proven ability to engage and motivate not only direct reports, but also peers and supporting functions.
• Great communication skills and decision-making capabilities.
• Logical approach to decision making.
• Energy, enthusiasm, commitment, and a can-do, flexible attitude.
• Strong understanding of health and safety and its application in a warehouse/production environment.
• Experience with/strong understanding of a food hygiene environment and automated operations.
• Medium to great sense of humour.
• Can work night shifts and weekend shifts.

Qualifications: BS in Operations Management with 6 years of Experience

• Work experience of directly comparable operations and/or manufacturing experience.
• People management experience.
• Food manufacturing and shipping experience.
• Deep Lean manufacturing, Six Sigma experience, training, and certifications.
• Strong knowledge of Excel, data manipulation, and analysis.
• Effective communication skills (verbal and written) in French and English.
• Exceptional time and project management capabilities.
• Ability to take initiative in a dynamic and ever-changing work environment.
• Advanced MS Office or equivalent skills.

Qualifications: BS in Industrial Engineering with 9 years of Experience

• Managerial leadership experience in a process manufacturing environment.
• Experience in coaching, mentoring, and developing salaried leaders.
• Experience managing the performance of salaried leaders.
• Experience helping drive transformation in an organization.
• Experience in the Pulp and Paper industry.
• Excellent written and verbal communication skills.
• Strong organizational skills.
• Strong ability to multitask.
• Comfort working with multiple groups within a business.
• Proficiency in the Microsoft Office suite (Outlook, Excel, Word, PowerPoint, etc.).

Qualifications: BS in Manufacturing Engineering with 10 years of Experience

• Experience in transportation/logistics operations in a manager role.
• Customer-oriented with strong business acumen and influencing skills.
• Strong leadership skills in driving team performance.
• Excellent communication and interpersonal skills.
• Strong analytical and problem-solving skills.
• Able to liaise with external customers as well as internal parties and work under pressure.
• Good command of spoken and written English and Chinese (Cantonese and Mandarin).
• Proficient PC skills.

Qualifications: BA in Logistics and Supply Chain Management with 5 years of Experience

• Experience as a manager in the areas of Engineering, manufacturing, production, or distribution environments.
• Interest in long-term career development.
• Demonstrate a track record of problem-solving and analytical skill, and of achieving results in similar work or operational environments.
• Experience with performance metrics and process improvement, and Lean techniques.
• Fluent in both English and German.
• Strong quantitative and qualitative analytical skills.
• Good business judgment.
• Cross-functional project management experience.
• Strong verbal and written communication skills.

Qualifications: BS in Engineering Management with 7 years of Experience

• Certification in operations management (Lean manufacturing/WCM).
• Manufacturing experience, ideally in FMCG.
• Proven strong track record of leadership, coaching, and performance.
• Ability to prioritize workload.
• Flexible, resilient, and committed with the right first-time attitude.
• Strong critical thinking skills.
• Highly motivated self-starter with strong resilience and the ability to stay focused when facing resistance.
• Ability to recover quickly from setbacks or disappointments and maintain continuous progress.
• Strong analytical mindset with the capability to translate complex data into clear, practical solutions.
• Comfortable working in a highly data-driven environment and using insights to support decision-making.

Qualifications: BS in Operations and Production Management with 6 years of Experience

• Working experience in a similar high-end luxury retail sports environment in a leadership role.
• B2B and B2C business acumen with prior experience in the sports/fitness industry.
• Strong communication and negotiation skills.
• Highly organized and systematic process-oriented approach.
• Can consistently prioritize outcomes that benefit the wider organization, not just individual performance.
• Calm and composed under pressure, maintaining effectiveness in challenging situations.
• Energized by fast-paced, demanding, and dynamic working environments.
• A proactive, results-oriented approach with a strong sense of accountability.

Qualifications: BA in Retail Management with 4 years of Experience

• Leadership experience in a manufacturing environment, preferably in food manufacturing.
• Strong skills, knowledge, and capability in manufacturing, project management, leadership, and statistics/logical problem-solving.
• Ability to give and receive constructive feedback.
• Production combined with Warehouse management.
• Proven ability to thrive in a results-oriented, meaningful environment.
• Strong leadership skills with the ability to encourage and get results through mentoring others.
• Proven ability to coach, facilitate, and inspire team-building skills.
• Must demonstrate ability to schedule employees and production shifts within a fast-paced multi-shift environment.
• Results-oriented with the ability to multitask in an ever-changing, fast-paced environment.
• Well-developed written and communication skills, and the ability to exercise timely and good judgment in day-to-day business decisions.
• Must be prepared to substitute for Managers' and Supervisors’ absences.
• Comfortable and effective in dealing with all levels of the diverse workforce.

Qualifications: BS in Manufacturing Management with 9 years of Experience

• Experience in management operations.
• Healthcare, business, and customer experience are all interesting areas of experience.
• Direct Salesforce management experience related to system configurations, integrations, and enhancements.
• An operational mastermind and have a natural ability to identify processes that work, metrics that tell the story, and operations that scale without sacrificing quality.
• Demonstrated ability to think outside the box, develop a strategy, and turn it into tangible results.
• Experience in a leadership role, and able to effectively manage and motivate a team of 20+ employees.
• Ability to utilize technology to advance company initiatives.
• Great interpersonal skills, and able to bring people along, inspire them, ask tough questions, and hold people accountable.
• Passion for improving home care and leveraging technology to improve lives.
• Energized by ambitious goals and working in a fast-paced environment.
• A humble leader who can understand that to lead is to set an example, to listen to others, and to always keep learning.
• Salesforce Certified Administrator.

Qualifications: BS in Healthcare Administration with 10 years of Experience

• Experience in waste industry operations, transportation, logistics, or related field.
• Demonstrated knowledge of state, federal, and industry agency rules and regulations, including Department of Transportation and Occupational Safety and Health Administration.
• Prior leadership experience.
• Ability to coach, mentor, and develop staff.
• Ability to collaborate with other RWI leaders.
• Strong waste management industry operational expertise.
• Ability to proactively drive process improvement and embrace change positively and proactively.
• Ability to plan, organize, and prioritize multiple projects and meet deadlines.
• Ability to collaboratively solve problems and resolve conflict.
• Excellent oral and written communication skills, including the ability to speak, read, write legibly, and follow verbal or written instructions.
• Unquestioned integrity.

Qualifications: BS in Environmental Management with 5 years of Experience

• Experience in an international environment, preferably in the real estate market/facilities management.
• Advanced English level (C1).
• Good MS Office skills, especially Excel and PowerPoint.
• Willingness to travel abroad frequently.
• Solid analytical skills and the ability to work with large amounts of data.
• Experience in creating, implementing, and managing processes.
• Good knowledge of IT tools and systems.
• Problem-solving approach and thinking out of the box.

Qualifications: BA in Real Estate Management with 3 years of Experience

• Experience in an operations, distribution, logistics, or retail environment with responsibility for supervising, evaluating, mentoring, and developing managers or supervisors.
• Experience managing workloads across multiple departments or operational areas.
• Demonstrated involvement in hiring, performance evaluation, and promotion decisions for employees.
• Experience as a Walmart Logistics Area Manager supervising, mentoring, and developing associates.
• Experience in an operations, distribution, logistics, or retail environment with leadership responsibility across multiple teams or areas.
• Strong capability in financial modeling, forecasting, and data-driven analysis.
• Experience in preparing, managing, and executing operational budgets with full Profit and Loss accountability.
• Proven ability to address and manage challenging workforce and performance-related issues.
• Experience supervising associates and driving operational and financial performance.

Qualifications: BS in Supply Chain Management with 8 years of Experience

• Proven experience in an operations management position.
• Strong budget oversight skills.
• Highly trained in time management.
• Knowledge of general business software and an aptitude to learn new applications.
• Proficiency in Microsoft Office (Word, Excel, Outlook).
• Working knowledge of the software industry, e.g., CRM.
• Strong IT skills, including Salesforce report development.
• Experience working in financial and account reporting.
• Excellent communication skills in English.
• Motivated and effective self-starter who can lead colleagues and customers through complexity to get results.

Qualifications: BA in Information Systems Management with 6 years of Experience

• Direct management experience, comprising both a salaried workforce, an hourly and agency strong workforce, in a logistics, manufacturing, engineering, production, or distribution environment.
• Experience with planning, performance metrics, process improvement, and lean techniques.
• Experience with the full staffing lifecycle, including interviewing, hiring, performance management, promotions, and terminations.
• Strong analytical capability.
• Track record of digging into data and finding solutions for a variety of operational problems.
• Experience managing third-party resources on a regional/national scale.
• Experience managing a contingent workforce in a business with peak seasons.
• Flexibility to work a variety of hours as business demands, including overnight, weekends, and holidays.
• Excellent communication skills (including local language and English, written and verbal).
• Lean Manufacturing/Six Sigma Certification.

Qualifications: BS in Logistics Engineering with 11 years of Experience

• Knowledge of change management and the ability to execute change.
• Strong business acumen and commercial mindset, actively look for opportunities for improvement.
• Experience dealing with highly sensitive processes and data.
• Excellent project management skills, able to coordinate multiple projects/initiatives simultaneously, and meet demanding time frames.
• Ability to be both highly practical and think strategically.
• Strong understanding of Talent data with the ability to tell a story with it.
• Ability to proactively solve problems.
• Excellent stakeholder management and communication skills with the ability to work effectively with multiple stakeholders.
• Strong influencing skills, able to leverage different skills and deliver through others.
• Ability to cope with complexity and ambiguity and readily embrace change.
• Ability to work across organisational and geographical boundaries.

Qualifications: BA in Organizational Management with 7 years of Experience

• Relevant experience in payments operations, customer service, or finance operations.
• Experience in the payments industry or banking.
• Experience supporting cross-functional projects with demonstrated expertise in leading without authority to achieve results.
• Good Arabic speaking, reading, and writing.
• Good critical thinking and problem-solving skills.
• Strong verbal and written communication skills.
• Strong attention to detail and organizational skills.
• Sound handling of the MS Office suite, particularly Excel.

Qualifications: BA in Finance and Banking with 3 years of Experience

• Relevant experience in retail, operations, and/or business management/consulting.
• Experience building partnerships at the senior management level.
• Experience leading teams with a minimum of three subordinates.
• Advanced experience with Excel, or other analytical/Business Intelligence tools.
• Experience in negotiations, inventory management, and product/service development.
• Effective leadership experience.
• Track record of delivering results, setting strategy, and leading a large volume and high-profile business, including influencing stakeholders and managing cross-functional projects.
• Demonstrated ability to manage multiple projects - prioritization, planning, and task delegation.
• Strong analytical and quantitative acumen.
• Demonstrated comfort drawing metric-based conclusions by managing an extensive amount of data.
• Ability to operate simultaneously and effectively in both tactical and strategic modes.
• Polished communication skills - speaking, writing, presenting, and negotiating.
• Excellent organizational skills, including prioritizing, scheduling, time management, and meeting deadlines.

Qualifications: BS in Business Analytics with 9 years of Experience

• Experience in an operations management environment.
• Supervisory or people-management experience within an operational setting.
• Strong knowledge of business and management principles related to strategic planning, resource allocation, human resources modeling, leadership techniques, production methods, and coordination of people and resources.
• Ability to collaborate effectively with internal and external stakeholders while delivering high standards of customer service and satisfaction.
• Detail-oriented approach with the ability to manage multiple tasks independently and efficiently.
• Excellent communication, leadership, interpersonal, and problem-solving skills.
• Proficiency in Microsoft Office applications.
• Flexibility to meet additional knowledge or skill requirements as defined by specific contracts or assignments.
• Willing to work primarily in a standard office environment with the ability to travel domestically and internationally on short notice.

Qualifications: BA in Management Studies with 5 years of Experience

• Experience working in digital/programmatic advertising.
• Hands-on experience working with DSPs, ad exchanges, SSPs, ad servers, and/or other ad tech platforms.
• Excited about the opportunity to work in a rapidly growing business that adapts quickly based on insights.
• Detail-oriented and organized with experience managing multiple projects and tasks.
• A passion for digital marketing and an understanding of the programmatic ecosystem as it pertains to advertisers and agencies.
• Proven track record of building partnerships by forging a strong relationship with vendors and clients, understanding their objectives, and recommending best practices.
• Self-starter with the ability to identify new partnerships or initiatives, and lead a project from start to finish.
• Outstanding troubleshooting, analytical, and problem-solving abilities with attention to detail.
• Experience collaborating across Sales, Account Management, Product, Marketing, Legal & Finance teams.

Qualifications: BS in Digital Marketing with 4 years of Experience

• Experience with a contingent workforce during peak seasons.
• Ability to handle changing priorities and use good judgment in stressful situations.
• Interest in long-term career development through assignments in multiple FCs across the nation.
• Experience leading teams and direct reports.
• Project management experience in a matrix organization.
• Superior communication and influence skills, with the ability to communicate both verbally and in writing with audiences at all management levels.
• Experience formulating and implementing training/performance improvement strategies, technologies, methodologies, and procedures for standardization and delivery throughout the organization.
• Work experience with career progression in designing, developing, and/or delivering classroom training in the workplace.
• Aptitude for learning and using technology for both training design and data analysis.
• Innovative and proactive problem-solving skills with the ability to exercise integrity and sound judgment in complex and ambiguous situations.
• Good Excel, Word, and PowerPoint knowledge.

Qualifications: BA in Human Resource Management with 8 years of Experience

• A seasoned people manager.
• Experience in leading and developing high-performing teams within retail and selling environments.
• Strong passion for people, business performance, and IKEA’s purpose.
• A clear drive for growth, change, and continuous improvement.
• Experience in Selling, including leading leaders and cross-functional teams within the CSC/Selling function.
• Proven experience in strategic retail business planning, preferably within the home furnishing sector.
• Experience operating in a multichannel customer environment.
• Strong knowledge of the IKEA concept, brand, culture, values, and Selling tools, methods, and processes.
• Demonstrated ability to drive revenue through add-on, cross-, and up-selling, digital sales, and optimization of customer experience across channels.
• Strong analytical, change management, and decision-making skills.
• Ability to translate strategy into operational plans in complex environments.
• Excellent communication, stakeholder management, and organizational skills.
• Fluency in English and Dutch.
• Ability to work effectively in a hybrid environment.

Qualifications: BA in Retail Management with 12 years of Experience

• Experience in shipper management and/or order management with Manufacturers.
• Experience working with supply chain visibility and order management tools.
• Strong communications and stakeholder management (English and local language) to both manage shipper relationships and the feedback loop to internal stakeholders/product.
• Good planning and organizing skills.
• Strong interpersonal and leadership skills.
• Good communication skills.
• Bilingual in Spanish and English.
• Ability to react to change.
• Good computer skills with knowledge of Microsoft Office (Excel and Outlook).

Qualifications: BS in Supply Chain Management with 3 years of Experience

• Experience in global custody operations and client service or related fields.
• Fluency in English and German.
• Highly effective verbal and written communication, negotiation, presentation, and multitasking skills.
• Ability to regularly interact with senior management, internal and external clients, regulators, and industry groups.
• Global strategic mindset with the ability to prioritize issues, influence industry outcomes, and collaborate across teams and business areas.
• Proven ability to work independently and as part of a team to deliver clear solutions and recommendations to management.
• Strong relationship management skills to ensure optimal subcustodian performance while addressing diverse operational and client requirements.
• Solid reading comprehension, listening, and presentation skills.
• Ability to understand and apply compliance regulations related to cash and securities services.
• Ability to work effectively with stakeholders at all levels globally.
• Understanding of the financial and reputational impact of decisions.
• Willing to collaborate with geographically and culturally diverse colleagues across multiple business units and external clients.

Qualifications: BS in Finance with 7 years of Experience

• Demonstrated supervisory experience in a warehouse/distribution fast-paced complex environment.
• Ability to perform the tasks within the area of responsibility.
• Ability to work with and through people.
• Excellent communication skills, both orally and in writing.
• Ability to effectively send and receive messages and correspond with senior leaders within the DC.
• Good administrative skills, including planning, organizing, and coordinating.
• Ability to obtain, interpret, and apply information needed to make sound decisions.
• Ability to engage, provide purpose, motivation, and direction to associates and the team to influence all to accomplish the day-to-day tasks for the operation.
• Strong Microsoft competency in Excel, Word, and PowerPoint.
• Must be highly motivated and possess the ability to work independently with limited supervision in a high-volume/energy environment.
• Ability to assess priorities and make decisions to meet key business objectives.
• Ability to manage multiple employees, performing multiple functions.
• Must be able to work overtime and weekends.

Qualifications: BS in Warehouse and Distribution Management with 5 years of Experience

• Experience leading a team.
• Previous experience in operations, analytics, management consulting, corporate strategy, or equivalent experience in a technology company.
• Experience supporting contact centres.
• Experience developing relationships with senior partners.
• Attention to detail and the ability to handle complex processes.
• Effective presentation skills and the ability to explain sophisticated data and charts concisely to large audiences.
• Distinctive problem-solving and project management skills.
• Excellent communication and facilitation skills with the knowledge of how to work in a highly cross-functional environment.
• An affinity to "talking with numbers", an inherent aptitude to quantify and support conclusions with data.
• Strong knowledge in Excel, Tableau, SQL, and Python
• Experience in performing statistical analysis.
• Strong work ethic and ability to manage multiple projects and meet deadlines and timelines.
• Ability to maintain a positive attitude in high-stress situations and multitask in a very dynamic environment.
• Ability to answer complex questions through data, analysis, and clearly communicate findings to multi-functional teams for direction.

Qualifications: BS in Business Analytics with 8 years of Experience

• Seller operation experience.
• Experience in finance or data analysis.
• Excellent ability to analyze and solve problems.
• Great logical and data sensitivity.
• Good communication and expression ability, executive ability, and anti-pressure ability.
• Strong negotiation skills and techniques.
• Customer relationship management experience.
• Strong problem-solving and creative skills.
• Good leadership and management skills.
• Meticulous and able to work under pressure.
• Able to cope with a fast-paced working environment.

Qualifications: BA in Sales and Operations Management with 4 years of Experience

• Experience in operational functions such as branch management, customer service, supply chain, warehouse management, etc.
• Direct management experience of salaried and/or hourly associates.
• Experience in applying formal methodologies (e.g., Lean/Sigma) to improve business outcomes.
• Experience working in a cross-functional team environment.
• Proven ability to build high-performing teams.
• Ability to meet and exceed customer expectations.
• Ability to understand business financials and levers for improvement.
• Ability to build relationships in person, via phone, and through alternate methods of communication.
• Excellent verbal and written communication skills.
• Highly motivated, self-starter, enthusiastic, and well organized.

Qualifications: BA in Business Operations with 6 years of Experience

• Experience in financial services and/or a back-office operations environment.
• Strong knowledge of unlisted products and the financial securities market, with experience in managing complex operations.
• People/team management experience as a Team Leader/Manager.
• Good leadership, negotiation, and analytical skills.
• Proven track record of efficiency creation and staff development.
• Excellent understanding of financial instruments and their workability/application.
• Experience managing a multi-product/same product multi-functional environment within the same/similar industry.
• Expert accounting knowledge in relation to different financial products.
• Good Project Management and Stakeholder Management skills.
• Expert in the MS Office suite (especially MS Excel and PowerPoint).
• Be able to review inter-process and inter-resource variations to enhance the controls and improve the SLAs/KPIs.
• Good knowledge and understanding of financial markets, and be able to interpret the market news and build up market knowledge among the staff.
• Ability to interpret technical views to enhance business outcomes and impacts.

Qualifications: BS in Financial Services Management with 11 years of Experience

• Previous experience leading distribution/delivery/Sales staff.
• Experience in multiple facility management.
• Experience in consumer products/direct store delivery.
• Ability to manage multiple projects of varying priorities simultaneously.
• A sense of urgency that drives the ability to effectively deliver and manage results in a 24-hour environment with exceptional follow-through.
• Self-motivated and disciplined team player.
• Strong interpersonal, communication, and organizational skills.
• Ability to creatively solve problems in a fast-paced environment.
• Proficient in MS Office suite applications.
• Requires experience managing people/budgets.
• Familiarity with DOT regulations.
• Knowledge of local collective bargaining agreements.

Qualifications: BA in Logistics Management with 7 years of Experience

• Instrumentation (or comparable) production experience, with proven plant/production management experience.
• Proven accomplishments in achieving operational goals in delivery, quality, and total cost productivity.
• Strong knowledge of product manufacturing processes, fabrication, testing, processes, and shop measurements.
• Strong leadership, influencing, and communication skills, accomplish goals through employee development, coaching, empowerment, and delegation.
• Ability to prioritize, organize, coordinate, and delegate the work of subordinates within the Production team.
• Willing to communicate across time zones, including meetings before or after normal business hours.
• Fluent in written and spoken English, with excellent verbal and written communication skills.
• Proficient computer skills, including Microsoft Office, SAP, and Solidworks PDM
• Strong knowledge of budgeting and financial processes.
• Effective problem-solving skills, self-directed, organized, and flexible.
• Lean and Six Sigma Certification.

Qualifications: BS in Industrial Engineering with 8 years of Experience

• Strong understanding of the transport industry, including General Carriers Contract Determination, Courier and Taxi Truck Determination, or Enterprise Bargaining Agreements.
• Demonstrated experience in managing and operating a transport or logistics operation.
• Hands-on experience with Transport Management Systems, such as Rockhopper or FMS.
• Experience using ERP systems, including Oracle, for invoice processing and financial transactions.
• Proven responsibility for safety leadership, safety metrics, and compliance oversight.
• Supervisory experience with the ability to lead teams through process, people, and stakeholder change.
• Strong analytical capability to prepare, interpret, analyze, and present business data to senior management.
• Ability to act as a senior escalation point, ensuring timely issue resolution, customer satisfaction, and compliance with local legal and statutory reporting requirements.
• Good interpersonal and communication skills.
• Strong analytical skills.
• Strong problem-solving skills with a focus on improving processes through a collaborative approach.
• A proactive, autonomous individual able to set high standards and succeed.

Qualifications: BS in Transportation and Logistics Management with 9 years of Experience

• Experience in a manufacturing environment.
• Lean manufacturing experience.
• Textile manufacturing experience.
• Ability to multitask and handle complex environments.
• Ability to interact with all levels in the organization.
• Ability to lead by example and act as a change agent.
• Ability to work within a team environment and drive results
• Excellent verbal and written communication skills.
• Able to convey concepts and visions to a wide range of audiences.
• Working knowledge of MS Excel.

Qualifications: BS in Manufacturing Engineering with 6 years of Experience

• Experience in production management and/or operations management.
• Good knowledge of CSC processes.
• Good knowledge of the CSC IT landscape.
• Knowledge in stainless steel manufacturing, products, and markets.
• Fluent in written and verbal English, native speaker in Polish (or strong fluency).
• Good interpersonal skills.
• Great business acumen.
• Proven leadership skills.

Qualifications: BS in Production Management with 7 years of Experience

• Relevant retail or customer-facing experience.
• Ability to resolve customer service issues effectively and achieve positive outcomes.
• Ability to lead by example and consistently model the expected customer experience standards.
• Strong knowledge of products, company policies, promotions, and loyalty programs.
• Ability to provide leadership and support during product launches and promotional changes.
• Ability to ensure visual presentation standards, window displays, and signage are executed correctly.
• Flexible availability, including nights, weekends, and non-business hours.
• Proficient in the use of retail technology such as iPads and point-of-sale systems.
• Ability to meet physical job requirements in a retail environment.
• Strong communication skills with customers, peers, and supervisors.
• Demonstrated sales accountability, teamwork, and ability to multitask in a fast-paced setting.

Qualifications: BA in Retail Management with 2 years of Experience

• Proven experience managing a broad range of building services and facilities operations.
• Strong background in managing retail assets and related building systems.
• Experience overseeing maintenance, safety, and compliance across building services.
• High proficiency in Microsoft Word and Excel.
• Strong communication and customer service skills.
• Proactive, positive, and solution-oriented working approach.
• Ability to work independently with minimal supervision.
• Capable of meeting deadlines in a fast-paced environment.
• Strong ability to build effective team relationships and work with business partners.

Qualifications: BA in Facilities Management with 5 years of Experience

• Ability to lead a team of salary and hourly employees towards a target or objective, establish key milestones and progress checks along the way.
• Demonstrated ability to develop, relentlessly execute, and deliver results in conformance with action plans.
• Ability to apply lean manufacturing methodology, TOC, and problem-solving skills to drive business improvements in a metric-driven environment.
• Demonstrated ability to manage multiple tasks and priorities and easily adapt to changing situations and priorities.
• Knowledge of ERP/MRP systems and use in scheduling supply chain, parts, tooling, production, shipping/receiving of products.
• Knowledge of the practical application of engineering and manufacturing, including communication techniques, production procedures, and resources relevant to the production of products.
• Understanding of management principles involved in strategic planning and forecasting, including people, material, and equipment resource allocation.
• Understanding of corporate and human resource policies and benefits.
• Understanding of leadership and teaming, and production methods.
• Proven ability to manage multiple projects with competing deadlines.
• Proven leadership experience.

Qualifications: BS in Operations Engineering with 9 years of Experience

• Relevant experience in Supply Chain, Manufacturing, and Planning roles.
• Strong focus and hands-on experience in Supply Planning.
• Demonstrated ability to drive empowerment, experimentation, and collaboration.
• Strong relationship management with internal and external stakeholders.
• Proven team leadership and people management skills.
• Ability to hold individuals accountable for performance and results.
• Committed to developing self and others through coaching and feedback.
• Strong strategic thinking with the ability to optimize integrated supply chain performance.
• Ability to influence stakeholders and drive breakthrough, forward-looking solutions.

Qualifications: BS in Supply Chain Planning with 8 years of Experience

• Proven experience as an Operations Manager or in a similar role within the mining services industry.
• Strong knowledge of operations management and organizational effectiveness.
• End-to-end experience managing tenders and projects.
• Proven capability as a Bid or Tender Lead, including contract review and responses.
• Experience handling contract variations, documentation handover, and project close-out.
• Strong experience in budgeting, forecasting, and cost control.
• Solid understanding of business principles with strong financial acumen.
• Excellent communication skills across internal and external stakeholders.
• Demonstrated leadership ability with experience managing and influencing teams.

Qualifications: BA in Project Management with 10 years of Experience

• Restaurant or retail management.
• New restaurant opening experience.
• Working knowledge of Labor Laws.
• Knowledge and skills in staffing, scheduling, people, and cost management.
• Ability to lead, motivate, and empower the Cane’s Crewmembers.
• Ability to align Crewmembers with Raising Cane’s culture by balancing hard work and having fun.
• Ability to manage basic tasks, the restaurant’s Crewmembers and fiscal operations.
• Take initiative.
• Excellent verbal and written skills.
• Ability to recognize problems and problem-solve.
• Ability to set goals and convert plans into action.

Qualifications: BA in Hospitality Management with 4 years of Experience

• Experience in an analytical position (operations, Big 4, consulting, project management, etc.).
• Experience in startups, technological platforms, or the on-demand industry.
• A data-driven analytical mindset (SQL knowledge and proficiency in Excel).
• Good project management skills.
• Deep understanding of the user experience and operational levers to improve it.
• Track record of success in delivering and implementing new solutions/processes/standardization.
• Experience in KPIs tracking and creation, and optimization expertise.
• Open to directions and collaborative work style, and commitment to getting the job done.
• Results-oriented, analytical mindset to re-think the processes.
• Ability to challenge and debate issues of importance to the organization.
• Persuasive with details and facts.
• Excellent communication, the ability to engage internal and external stakeholders.
• Combine a day-by-day and tactic management with a strategic and long-term view.

Qualifications: BS in Business Analytics with 7 years of Experience

• Management experience in fulfillment center/warehouse operations, preferably retail/eCommerce experience.
• Experience in Receiving, Inventory Control, and/or Order Fulfillment.
• Proven experience in effectively managing large groups of hourly employees.
• Experience with building or improving inventory management, order management, and warehouse management systems and processes.
• Excitement for working in a start-up environment with a high level of ambiguity and change.
• Strong project management and continuous improvement skills.
• Metrics-driven mindset.
• Customer service obsession, with a willingness to do whatever it takes to satisfy customer needs.
• Effective communicator and leader for employees, direct reports, cross-functional teams, and executive leadership.
• Proven ability to quickly adapt and drive the right results using data.
• Highest levels of integrity and ethics.
• Lean Six Sigma and/or Green Belt certification.

Qualifications: BS in Supply Chain Management with 8 years of Experience

• Strong operational experience within Consulting, Financial Services, or Real Estate environments.
• Proven track record in designing, implementing, and improving operational frameworks.
• Highly organized and disciplined with a strong focus on operational excellence.
• Strong attention to detail and high standards of work quality.
• Excellent interpersonal and stakeholder management skills.
• Self-driven, motivated, and effective as a team player.
• Strong work ethic with the ability to perform in demanding environments.
• Excellent written and spoken English communication skills.
• Experience with real estate or private equity fund structures.

Qualifications: BA in Management Consulting Studies with 6 years of Experience

• PML license holder and skilled in all areas of casino gaming.
• Experience leading a team within a service-driven environment.
• Experience in managing change and building a positive culture.
• Previous experience of implementing large-scale or effectively personalised promotional events.
• Previous experience in managing/directing a customer-oriented retail business to a wide range of customers, including VIPs and regular visitors.
• Fanatical about delivering unrivalled customer experience.
• Excellent leader/communicator, also able to collaborate with the wider business.
• Sound commercial and financial acumen.
• Comfortable with change and the ability to steer and execute business initiatives.
• Values and personally demonstrates behaviours that support and encourage inclusion and diversity.

Qualifications: BA in Business Administration with 9 years of Experience

• Operations management experience within a distribution or logistics environment.
• Experience in eCommerce or on-demand fulfillment.
• Working knowledge of Lean principles and basic Six Sigma tools.
• Strong Excel skills for operational analysis and reporting.
• Proven experience leading and managing teams.
• Fluency in Estonian and English, both written and spoken.
• Ability to think strategically while managing day-to-day operations.
• Strong attention to detail in fast-paced environments.
• Hands-on, proactive, and pragmatic approach to problem-solving.

Qualifications: BS in Logistics Management with 5 years of Experience

• Supply chain working experience or in a related field.
• Project management experience in the Supply Chain industry, solution designer on supply chain digitalization and automation, such as WMS, TMS, OMS, and Control Tower dashboard enablement.
• Supplier management experience.
• Exceptional leadership, interpersonal, and persuasive communications abilities.
• Great command of English speaking and writing.
• Strong data analysis skills with certificates.
• Great career vision and strong ambition, determined, self-motivated.
• Adaptable to different cultures and working environments.
• Capable of performing under high pressure
• Six Sigma Black Belt, APCIS CPIM, PMP.

Qualifications: BS in Supply Chain Engineering with 11 years of Experience

• Educational background in Industrial Safety.
• Aerospace background with experience handling high-value aerospace components.
• Certified Lift Director.
• Certified Critical Lift Operator.
• Advanced rigging experience.
• Proficient in performing critical lift calculations.
• Lifting/Rigging gear inspection knowledge.
• Experience leading safety briefings for critical/high-consequence operations.
• A healthy respect for performing critical lift operations and oversight for large, heavy, and odd-shaped pieces of hardware.
• Experienced working in a Lean Manufacturing, 5S, and AS9110 environment.
• Excellent communication skills, including verbal, written, and presentation.

Qualifications: BS in Industrial Safety Engineering with 7 years of Experience

• Relevant management experience.
• Insurance Restoration industry experience.
• Ability to lead a team and demonstrated commitment to customer service excellence.
• Operational management experience.
• Understanding of restoration applications related to all services performed.
• Strong written and verbal communication skills.
• Understanding of reconstruction practices for property that has suffered water, wind, mould, fire, and vandalism damage.
• Good analytical skills with an understanding of basic statistics, data, and relevant information gathering
• Strong computer skills, effectively uses Microsoft Office - Word, Excel, Outlook, PowerPoint
• Excellent people management skills and a sense of humour.

Qualifications: BA in Construction and Restoration Management with 8 years of Experience

• Extensive experience in leading electronics/telecommunications reverse logistics operations in a fast-paced environment.
• Proven knowledge of the recycling and bulk selling of used devices to maximise value.
• Excellent supplier relationship and performance management skills.
• Proven ability to deliver stretching KPIs and objectives.
• Proven cost management and delivery of cost savings.
• Strong analytical and data interpretation skills.
• Able to analyse large volumes of data in Excel and translate data into actionable plans.
• Strong prioritisation and time management skills.
• Excellent communicator, with confidence and gravitas when talking to senior stakeholders.
• A natural self-starter who can work autonomously, but collaborate with teams across the business.

Qualifications: BS in Electronics and Telecommunications Engineering with 10 years of Experience

• Contract logistics, warehousing, or logistics-related experience at a management level.
• Prior experience with P&L management.
• Strong leadership skills with the ability to motivate a team and meet established goals.
• Solutions-oriented with the ability to propose new solutions and/or resolve customer issues.
• Proficiency with MS Office Word, Excel, and Outlook.
• High level of organizational and time management skills.

Qualifications: BA in Logistics and Operations Management with 4 years of Experience

• Management experience in warehousing, logistics, freight, and the delivery industry.
• Experience in budget management and operations management.
• Experience in crisis management.
• Awareness, execution, and continuity of business improvement and occupational safety.
• Ability to build rapport and manage relationships.
• Strong analytical and problem-solving ability.
• Experience in training team members.
• Good English and Japanese skills.

Qualifications: BA in International Business with 6 years of Experience

• Professional experience in the freight forwarding industry.
• Experience in leading and motivating the team, driving quality and performance.
• Good communication skills.
• Strong strategic planning skills.
• Good negotiation skills with suppliers and customers.
• Strong analytical skills with a systematic problem-solving approach.
• Excellent product and market knowledge on a PAN India level.
• Ability to help organize workflow, build relevant skills, and provide employee feedback.
• Ability to maintain good team morale to ensure high performance standards.
• Familiar with computer programs, e.g., Microsoft Office, Excel, Word, and PowerPoint.
• Familiar with the operations system CargoWise 1 and Lotus Notes.

Qualifications: BS in Freight and Logistics Management with 9 years of Experience

• Working experience in Transportation/Logistics.
• Experience as a team leader/supervisor.
• Strong leadership skills and the ability to manage under pressure.
• Strong oral and written communication skills.
• Adept in communicating effectively with staff and management at multiple levels.
• Solid organizational skills, including expertise in handling multiple priorities simultaneously and working under tight deadlines.
• Skilled at working in a diverse team environment with various personality types to get the work done.
• Energetic, driven, proactive, and problem-solving.
• Self-starter who demonstrates initiative and a willingness to learn.
• Adept at helping develop a team.

Qualifications: BA in Transportation Management with 3 years of Experience

• Experience in a manufacturing environment in a supervisory position.
• Thorough knowledge and understanding of environmental safety and health policies, procedures, guidelines, and regulations, including Process Safety Management.
• Excellent organizational and prioritization skills for a fast-paced, dynamic environment.
• Demonstrated leadership and interpersonal skills.
• Excellent oral and written communication skills.
• Excellent coaching and facilitation skills.
• Demonstrated ability to work in a diverse team environment through all levels of the organization.
• Six Sigma and Lean Manufacturing knowledge and experience.

Qualifications: BS in Manufacturing Engineering with 5 years of Experience

• Experience in Distribution Operations.
• Demonstrated ability to lead and develop a department and department staff.
• Working knowledge of Regulatory Compliance (DOT, CARB, FMCSA, OSHA, Other)
• Outstanding interpersonal relationship building and employee coaching, and development skills.
• Demonstrated knowledge of basic economic, budgeting, and accounting principles and practices.
• Excellent computer skills in Microsoft Windows to include Excel and Word.
• General knowledge of various employment laws and practices, and employee relations.
• High level of confidentiality.
• Excellent communication skills, both verbal and written.
• A self-starter attitude who seeks out opportunities to make improvements.

Qualifications: BA in Distribution and Operations Management with 6 years of Experience

• Proven experience in food and/or beverage manufacturing.
• Progressive management experience leading people and processes in a manufacturing environment.
• Hands-on manufacturing experience across production, maintenance, and/or quality functions.
• Strong proficiency in manufacturing management principles, supply chain strategies, and key business performance drivers.
• Demonstrated ability to collaborate cross-functionally and lead process improvement initiatives.
• Working knowledge of national regulatory requirements related to safety, environmental compliance, emergency management, and Good Manufacturing Practices.
• Experience with PET bottle blow molding, ammonia refrigeration systems, and Process Safety Management.
• Water and wastewater treatment experience in food or beverage manufacturing.
• Exposure to World Class Maintenance or Total Productive Maintenance methodologies, ISO or other management systems, and HACCP.
• Proficiency in SAP applications and Microsoft Office Suite.
• Lean and Six Sigma certification.

Qualifications: BS in Food and Beverage Manufacturing with 10 years of Experience

• Experience managing or supervising staff, direct or indirect.
• Exceptional interpersonal skills capable of interacting with all levels of internal associates and clients.
• Demonstrated teambuilding skills and the ability to cultivate strong cross-functional relationships to serve client needs.
• Demonstrated use of technology tools, such as CRM, Dashboards, etc.
• Can communicate effectively and persuasively, both verbally and in writing.
• Ability to develop and deliver impactful presentations.
• Ability to manage time and resources effectively through strong organization, multi-tasking, delegation, time management, and project management skills.
• Ability to work independently as a self-starter committed to delivering the highest in customer service, quality, and results.
• Ability to anticipate problems and work proactively to solve them through creative thinking.
• Ability to recognize when decisions require input from more experienced colleagues, exercising good judgment in the balance between independent initiatives and working as a team member.
• QuickBase and Power BI experience.

Qualifications: BA in Customer Relationship Management with 4 years of Experience

• Experience in a people management role with a medium to large professional BPO/Shared Service Centre.
• Experience in implementing Six Sigma projects/Lean thinking in business processes.
• Knowledge of BPO processes, quality systems, tools, and best practices, critical to transactional effectiveness (e.g., Workflow, 6 sigma, complaint process, etc.).
• Proven team leadership skills, ability to effectively influence and motivate others, and an ability to work effectively with all levels, and a demonstrated ability as a change agent.
• Excellent verbal and written communication skills and fluency in English.
• Ability to write reports, business correspondence, and procedure manuals.
• Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
• Exceptional interpersonal skills, which allow effective working relationships with plant site personnel, vendors, site liaisons, team leaders, managers, and other payment team personnel.
• Ability to work effectively in a team environment, and the ability to understand and react to the specific needs of vendors and plant sites being serviced.
• Ability to organize and manage workflow, establish priorities, and follow up on unresolved matters.

Qualifications: BA in Business Process Management with 8 years of Experience

• Knowledge of policies and procedures to manage operations and ensure effective patient care.
• Knowledge of the principles and practices of health care administration, fiscal management, and government regulations and reimbursements.
• Skill in exercising a high degree of initiative, judgment, and discretion.
• Skill in analyzing situations accurately and taking effective action.
• Skill in establishing and maintaining effective working relationships.
• Skill in organizing work, delegating, and achieving goals and objectives.
• Skill in exercising judgment and discretion in developing, interpreting, and implementing departmental policies and procedures.
• Ability to plan, organize, and integrate priorities and deadlines.
• Ability to identify, analyze, and resolve operational problems.
• Ability to evaluate and make recommendations for continuous quality improvement.
• Ability to communicate clearly and effectively orally and in writing.

Qualifications: BS in Healthcare Administration with 7 years of Experience

• Work experience in a fast-paced environment (start-up/strategy consulting/investment banking).
• Can break complex problems into smaller ones and enjoy working with data.
• Fully proficient in SQL/Python or R.
• Extremely competitive and have a track record of being number 1 in several different areas.
• Strong experience in cross-collaboration within the company.
• A hyper-logical thinker and has a very strong attention to detail.
• Curious by nature and interested in making an impact.
• Ability to build a strong business case and influence stakeholders to support and execute initiatives.

Qualifications: BS in Business Analytics with 2 years of Experience

• Previous experience as an Operations, Project, or Program Manager, directly managing and developing front-line managers.
• Experience in understanding performance metrics and developing them to measure progress against key performance indicators.
• Proficiency in verbal and written communication skills in English.
• Fluency in other European languages.
• Experience with process improvement/quality control tools and methods.
• Demonstrated ability to lead diverse talent within a team, work cross-functionally, and build consensus on difficult issues.
• Excellent communication, strong organizational skills, and very detail-oriented.
• Leadership experience in coaching and performance management.
• Experience in managing process and operational escalations.
• Experience with aspects of speech and language technology.

Qualifications: BA in Operations Management with 9 years of Experience

• Experience managing own workstream at a top-tier management consulting firm.
• Passionate about Strategy, Operations, and Technology.
• Skilled in problem-solving, analytics, and project management.
• Able to communicate at multiple levels in the organization.
• Comfortable in dealing with ambiguity in a fast-moving environment.
• Self-confident, autonomous, and independent, with the ability to challenge with a smile.
• Fluent in English, both written and oral.
• Professional proficiency in Arabic.
• Middle East work experience.
• Previous experience in eCommerce/retail.

Qualifications: BA in Management Consulting with 4 years of Experience

• Previous supervisory/management experience in a DC/warehouse environment demonstrating a track record of operational success.
• Computer literacy, including proficiency in Microsoft Suite applications and effective use of WMS and LMS systems.
• Demonstrated ability to successfully develop talent.
• Effective time management skills, including the ability to multitask.
• Working knowledge of Michaels’ SOPs and policies or those in a similar organization.
• Strong interpersonal skills.
• Ability to communicate professionally, applying active listening skills to effective decision-making.
• Practice "Respectful Leadership" in the workplace at all times.
• Able to work a flexible schedule as business needs require.

Qualifications: BS in Logistics and Warehouse Management with 5 years of Experience

• Experience in one or more of the following industries: groundwater, plumbing, hydronic heating, thermal systems, water treatment, sump/sewage.
• Demonstrated success in building and maintaining customer relationships in a high-volume, fast-paced environment.
• Excellent verbal and written communication skills.
• Strong attention to detail.
• Ability to effectively operate a computer and ERP system.
• Strong organizational and time management skills.
• Ability to prioritize tasks and remain effective in a dynamic environment.
• Proven ability to sit for extended periods.
• Proven ability to lift to 75lbs.

Qualifications: BS in Mechanical Engineering Technology with 3 years of Experience

• Significant experience working and leading in production/operations roles in a manufacturing plant environment.
• Experience leading multiple teams and/or departments to include direct and indirect reports.
• Experience in achieving project goals and objectives by applying the discipline of planning, organizing, and managing resources to bring about successful project completion.
• Experience working in TPM environments.
• Knowledge of an ERP (SAP), manufacturing methods, and related equipment.
• Experience in the food and/or pharmaceutical manufacturing industry.
• FDA/GMP knowledge.
• Ability to be an influencer of change initiatives.
• Ability to understand implications of commercial strategies and to make operational changes to support organizational performance.
• Strong oral and written communication skills.
• Knowledge in computer software, Microsoft Office, including BI.

Qualifications: BS in Manufacturing Engineering with 11 years of Experience

• Working experience in chemical plants or logistics environments.
• Experience in supervising a sizable workforce.
• Strong people management skills.
• Sound knowledge of EHS, production management, cost control, warehouse and logistics, quality management, and project management.
• Good knowledge of PU technology and polyol, and prepolymer manufacturing.
• Good command of English.
• Strong interpersonal, relationship, and communication, listening, and negotiation skills.
• Strong eCommerce knowledge and analytical skills.
• Commercial performance-driven mindset, flexible and collaborative attitude, looking to make an impact, and thriving in a fast-paced start-up environment.
• Strong logical thinking and problem-solving skills at all times.
• Good team player, positive attitude, and eager to learn.

Qualifications: BS in Chemical Engineering with 8 years of Experience

• Technical management experience.
• Proven experience managing cross-functional teams and projects at a managerial level in driving aggressively towards goals for the good of the business.
• Prior Union Shop experience.
• Proficient in Excel, PowerPoint, and Word.
• Proficient in oral and written communication skills.
• Above-average numerical and analytical skills.
• Highly motivated and capable of working under pressure.
• Strong problem-solving, troubleshooting skills, and the ability to exercise sound judgment.
• Able to multitask and decipher statistical reports.
• Have the patience to deal with issues involving both clients and the workforce.

Qualifications: BS in Engineering Management with 6 years of Experience

• Experience in any area related to pickup and delivery services, moving, or residential delivery, including 10+ trucks and final mile delivery teams, following DOT regulations.
• Front-line experience delivering furniture to residences or in the moving business.
• Route dispatch experience within the respective region.
• Direct experience in customer interaction/service in any field.
• Strong ability to communicate effectively in English (written or verbal).
• Excellent interpersonal and relationship skills, and know how to partner with other departments as well as manage the team effectively.
• Proficient with Microsoft Office Suite or equivalent Google Suite.
• Must be highly organized and process-oriented.
• Ability to complete multiple tasks consistently and on time.
• Warehouse Management System experience.

Qualifications: BA in Transportation and Logistics Management with 4 years of Experience

• Experience in related fields, in a supervisory role.
• Ability to build positive and constructive cross-functional relationships, including R&D, Logistics, Kitchen Ops, and Food Packing & Dispatch team.
• Ability to maintain strong relationships with all suppliers and ensure no interruptions in the supply of ingredients. 
• Core strength in managing multi-phased processes simultaneously.
• Exposure to product development and procurement processes.
• Customer-centric mindset, both internal and external.
• Proven ability to improve results and increase efficiency.
• Proficiency with Microsoft Office.
• Strong ability to multitask.
• Comfort working with multiple groups within a business.
• Strong written and verbal communication, planning, and organization skills.

Qualifications: BA in Supply Chain Operations with 5 years of Experience

• Relevant working experience in machinery/ automation or the Semiconductor industry.
• Demonstrated leadership ability.
• Excellent people manager, open to direction and collaborative work style, and commitment to getting the job done.
• Solid analytical skills and the ability to derive actions from a large amount of data generated by the operations.
• Excellent computer skills and proficient in Excel, Word, Outlook, and Access.
• Excellent communication skills, both verbal and written.
• Excellent interpersonal skills and a collaborative management style.
• Demonstrated commitment to high professional ethical standards in a diverse workplace.
• Ability to challenge and debate issues of importance to the organization.
• Ability to look at situations from several points of view.
• Ability to persuade with details and facts.
• Ability to delegate responsibilities effectively.

Qualifications: BS in Industrial Automation Engineering with 7 years of Experience

• Operational background with sector knowledge, ideally in the restaurant industry, or otherwise execution experience in a tech-enabled physical operation.
• Hands-on growth mentality paired with a natural drive to achieve goals.
• Ability to be a self-starter and manage a schedule.
• Positive mindset, high level of empathy, and ability to motivate partner restaurants.
• Structured approach and clear communication style in English and Finnish.
• Strong analytical skills and comfortable in a KPI-driven environment.
• Strong execution skills and not afraid to get your hands dirty to achieve the company’s goals.
• Experience leading restaurants in the past or any experience with franchise operations.
• Analogous experience in the catering or events sectors.

Qualifications: BA in Hospitality and Restaurant Management with 3 years of Experience

• NEBOSH or IOSH H&S qualification.
• Background in engineering.
• Prior experience in property/building management in mixed-use estates.
• Be conversant with current Health and Safety legislation with relevance to safe working practices.
• Demonstrable customer service experience.
• Practical knowledge of Microsoft packages - Word, Excel, etc.
• Experience working within a service charge-driven environment.
• Experience in tender and/or management of third-party contracts.
• Multi-let property management experience.
• Membership to the Institute of Workplace & Facilities Management (IWFM) or AssocRICS.
• Prior experience in holding direct line management responsibilities.
• Previous experience of holding budgetary responsibility.
• Experience in operating H&S Management Systems.

Qualifications: BS in Facilities Management with 9 years of Experience

• Experience as a full lifecycle leader for operations, managing the delivery operations.
• Be highly data-driven and have an analytical approach, with an eye towards actionable next steps that move the needle.
• Strong quantitative background in data analysis and modeling (Familiarity with data visualization tools).
• Highly structured thinker with the ability to methodically break down complex issues into various parts, but also understand how those various parts interact with one another.
• Strong bias-to-action, as well as a strong sense of practicality and effectiveness.
• Experience working closely with business heads in planning, budgeting, and forecasting revenue and profitability numbers for the business unit/s, resource management, competency, and knowledge management.
• Good to have owned responsibility for meeting stated revenue guidelines.
• Hands-on experience in forecasting, tracking, and analyzing different delivery metrics, and improvisation of internal processes to optimize resource utilization and achieve margins.
• Experience providing dashboards for reviews by senior management.
• Excellent communication and relationship-building skills.
• Empathy and compassion.
• Highly adaptable and able to thrive in a fast-paced, changing environment.

Qualifications: BS in Operations Research with 10 years of Experience

• Experience in food or supplements manufacturing management.
• Working experience in external manufacturing management.
• Strong analytical skills as well as the ability to take statistical data and infer organizational implications.
• Strong project management skills.
• Good interpersonal skills.
• Strong verbal and written communication skills.
• Strong planning and organizational skills, able to manage several lines of work at once.
• Entrepreneurial, solutions-oriented, can-do attitude.
• Adaptable, flexible, and full of energy.
• Computer savvy, including Microsoft Office and Google systems.

Qualifications: BS in Food Science and Manufacturing with 6 years of Experience

• Experience in a panel shop, vehicle detailing centre, workshop, or vehicle wrapping centre.
• Must be operationally strong.
• Previous workshop experience.
• Experience in doing quality checks for a similar industry.
• Experience in managing and running a detailing centre.
• Must be a responsible individual.
• Excellent communication skills and people skills.
• Above-average attention to detail.
• Strong working knowledge of MS Excel and PowerPoint.
• Ability to work effectively in ambiguity, shifting priorities, and multiple deadlines.

Qualifications: BS in Automotive Operations Management with 4 years of Experience

• Operational management experience in residential construction, ideally in project homes.
• Strong leadership capability, with excellent mentoring and team development experience.
• An astute commercial operator with a great head for financial management, analysis, and reporting.
• Able to balance strategic planning with the ability to be practical and hands-on to ensure effective and timely implementation.
• Experience using Onsite Companion.
• A great communicator, experience in stakeholder management.
• Working knowledge of Microsoft Office programs, including Outlook, Word, Excel, and Project.
• Working knowledge of Restoration Manager, XactAnalysis, and Contractors Connection software.
• Ability to create and work with Adobe PDFs.
• Must be proactive, well organized, and have a strong ability to prioritize.
• Extreme attention to detail.
• Must be able to manage multiple tasks and have excellent follow-up skills, both internally and externally.

Qualifications: BS in Construction Management with 8 years of Experience

• Operations experience in an industrial distribution or warehouse environment.
• Experience in operations responsibility for $5-10 million wholesale warehouse-type facility.
• Experience managing a team of 5+ employees.
• Knowledge of industrial product lines such as pool and spa equipment, chemicals, construction materials, plumbing supplies, electrical supplies, HVAC supplies, auto parts, irrigation supplies, or similar industrial tangible goods.
• Be a self-starter, problem solver, and not afraid to roll your sleeves up and get stuck in.
• Strong communication skills, both written and verbal.
• Excellent listening and understanding skills.
• Ability to provide solution-based responses to issues.
• Ability to work independently as well as part of a larger team.
• Good computer skills, including MS Office and Inventory Management software.

Qualifications: BS in Industrial Distribution Management with 5 years of Experience

• Demonstrated experience as an operations leader.
• Specific experience in lean manufacturing, asset utilization, data analysis, and team development.
• Strong people management, delivery Management, and performance management abilities.
• Ability to manage and thrive within ambiguity - fast-paced work environment.
• Excellent written and verbal communication skills.
• Well-developed interpersonal skills and the ability to establish trust and remain flexible in lifestyle and approach.
• Understanding of how to lead change within dynamic environments across multiple geographies.
• Strong diagnostic, problem-solving, and analytical skills.
• Demonstrated bias toward action, with a focus on getting things done and making things happen.
• Must be self-motivated, punctual, and professional in both presentation, appearance, and speech.

Qualifications: BA in Organizational Leadership with 7 years of Experience

• Knowledge and experience in the industry’s export rules.
• Knowledge and experience in the telecommunications, satellite broadcast, or VSAT markets.
• Working knowledge of data analysis and performance/operation metrics.
• Familiarity with MS Office and various business software (e.g., Navision, Salesforce).
• Strong critical thinker and problem-solving skills.
• Strong team player and good time-management skills.
• Great interpersonal and communication skills.
• Excellent organizational skills and strong detail orientation.
• Strong customer service orientation.

Qualifications: BS in Telecommunications Engineering with 3 years of Experience

• Direct, hands-on management of all 360' functions within F&B operations, including kitchen/restaurant operations, sales, analytics, marketing, and project management.
• Proven exposure and experience leading teams across multiple divisions.
• Excellent judgment and critical thinking skills with the ability to utilize data to establish trigger point priorities and develop a tactic to deploy them.
• Energetic and motivational leadership styles focused on personal influence.
• Experience in managing a big team of people.
• Experience working directly with internal and external stakeholders and managing expectations against rapid growth deadlines.
• Experience working within a start-up environment (tech).
• Ability to hustle hard and understand the entrepreneurial landscape.
• Ability to thrive in fast-paced environments.
• Strong people management skills and experience leading large teams.
• Can set the tone for the team and drive towards results, while being empathetic to the team's challenges.
• Take creative, solution-oriented approaches to achieve results.
• Strong interpersonal skills - ability to build and manage strong relationships with their team, cross-functional colleagues, and external partners.
• An entrepreneurial DNA - like the lost and found for great opportunities.

Qualifications: BA in Hospitality Management with 12 years of Experience

• Experience as an analyst or in an analytical role (e.g., management consulting).
• Strong proficiency in querying large, complex datasets using SQL and analysing data using Excel.
• Strong proficiency in building business intelligence dashboards.
• Strong proficiency in translating findings into PowerPoint presentations.
• Demonstrated problem-solving ability with experience providing actionable business insights from data.
• Strong interpersonal skills with demonstrated ability to develop and present technical content to senior audiences.
• Ability to manage multiple concurrent projects and drive initiatives in a cross-functional, cross-cultural environment.
• Experience in automating tasks and/or developing web applications using Python.
• Experience working with sales teams.
• Experience working on Southeast Asian (especially Indonesia) markets.

Qualifications: BS in Business Analytics with 4 years of Experience

• Operational and Project Management experience.
• Proven experience in strategic planning and development of organisational systems and structures.
• Experience in growing, managing, and developing teams, including positive performance management, appraisal, grievance, and disciplinary procedures.
• Experience in setting up and managing effective and efficient workflow and administrative systems.
• Proven management experience in a role with budgetary responsibility.
• Proven experience in supporting staff and volunteers, and managing staff wellbeing.
• Proven experience in managing change in a complex environment.
• Proven experience and ability in finances, budgeting, and reporting.
• Able to use a wide range of IT systems, including SharePoint, MS Teams, Office 365, etc.
• Excellent written and verbal communication skills.
• Ability to juggle multiple work efforts and to quickly change direction.
• Adapt to changes and have a proven track record of working as part of a global team.

Qualifications: BA in Organizational Management with 9 years of Experience

• Amazon (blue badge/FTE) experience.
• Direct management experience for employees and their performance.
• Obsessed with customer experience and understand the importance of 24/7 operations
• Ability to work a flexible schedule/shift/work area, including weekends, nights, and/or holidays.
• Direct experience managing front-line supervisors and have been responsible for supporting their performance and their associates.
• Have an eye for efficiency and bring experience identifying and implementing large-scale process improvement initiatives using data-driven techniques (performance metrics or Lean techniques).
• Experience managing a team of 2+ salaried employees and 70+ indirect employees.
• Experience in scoping, leading, and implementing process improvements through Lean Six Sigma and/or Kaizen.
• Demonstrated problem-solving skills and analytical skills.
• Excellent customer service skills, communication skills, and interpersonal skills.

Qualifications: BS in Operations Management with 6 years of Experience

• Previous operations-related experience.
• Working knowledge of operational functions, systems, policies, and procedures for the assigned area.
• Knowledge of banking operations and human resources.
• Advanced leadership, supervision, and influencing skills.
• Good organizational, managerial, and project management skills.
• Well-developed customer relations skills.
• Excellent interpersonal, verbal, and written communication skills.
• Ability to manage multiple tasks/projects and deadlines simultaneously.
• Deductive reasoning ability, advanced analytical skills, and computer skills.
• Ability to work a full-time flexible schedule, including some early morning, overnight, and weekend shifts, to work overtime, and to respond to urgent issues at the store when they arise.

Qualifications: BA in Banking and Finance with 5 years of Experience

• Experience as a department manager, leading a group of lower-level managers
• Previous experience in the Armed Forces.
• Experience in logistics, industrial production, supply chain, quality, continuous improvement, or transport.
• Experience leading teams of 100 or more people.
• Relevant experience communicating with and presenting to senior leadership.
• Professional experience interpreting and communicating analytics.
• Ability to thrive in a fast-paced environment.
• Ability to motivate a team.
• Excellent oral and written communication in Italian.
• Proficient in English at the professional level.
• Able to work in shifts (rotation morning/afternoon each week, with the possibility to work at night).
• Experience with Lean, Six Sigma, and Kaizen methodologies.

Qualifications: BS in Industrial Engineering with 10 years of Experience

• An experienced manager within a senior role, capable of managing large teams of people.
• Able to lead by example and efficiently deal with all issues that arise from managing people.
• Experience working in an FMCG production, automated warehouse, or distribution centre environment.
• Demonstrable experience within a similar FMCG role.
• Able to clearly demonstrate the ability to engage and enthuse a diverse team in a time-constrained environment.
• Willing and able to contribute to the company vision for "best in class" culture and performance for the site.
• Excellent communication skills, both verbal and written, with the ability to deliver direction and motivation effectively.
• Ability to develop strong working relationships with other internal teams, such as HR, Engineering, and Resource Planning.
• Analytical rationale and be data-driven, with experience in implementing and meeting KPI targets.

Qualifications: BS in Supply Chain Management with 7 years of Experience

• Experience in leading a large team or improving process quality.
• Strong analytical and fact-based decision-making ability to meaningfully analyze and report complex data.
• Good communication, interpersonal, and presentation skills.
• Sound knowledge of Microsoft Office applications, namely Excel, Word, and PowerPoint.
• Experience in carrying out thematic deep dives.
• Excellent analytical and problem-solving skills, ability to demonstrate decisiveness and a sound sense of judgment, and knowing when to escalate.
• A self-motivated, structured, and logical thinker.
• Strong assertiveness, listening, influencing, and diplomacy skills.
• Attention to detail, delivering high-quality output.
• Ability to work well with and communicate with others, from teammates to executives.
• A team player with a strong execution focus.

Qualifications: BA in Business Administration with 4 years of Experience

• Management, mentoring, and coaching experience within an international company.
• Strong people management experience with hosting one-to-one meetings and monitoring team and individual targets.
• Proven ability to lead, coach, and mentor.
• Experience in managing large multicultural teams with diverse skills and personalities.
• Experience in delivering change initiatives and facilitating change in a customer-focused organisation.
• Demonstrated track record of defining and executing operational performance and process improvement initiatives, leading them from start to finish.
• Visionary, focused on business impact and actionable recommendations.
• High problem-solving and structuring skills, with the ability to simplify complex areas.
• Proactive and positive attitude.
• Good communicator (on several levels) and ability to work with, influence, and align with multiple stakeholders.
• Flexible and capable of finding the right balance between structured problem analysis and project management, and agility to deal with the client's fast-paced change environment.

Qualifications: BA in International Management with 9 years of Experience

• Learning and development experience, including developing, implementing, and delivering training.
• Learning design experience and demonstrated expertise in the technical development, implementation, and troubleshooting of web-based training modules.
• Strong consultative approach.
• Experience in measuring and evaluating the impact.
• Strong analytical and problem-solving skills.
• Must be a self-starter and quick learner.
• Ability to work in a team environment.
• Strong written and oral communication skills.
• Adaptability and the ability to handle pressure and setbacks.
• Ability to meet deadlines and manage multiple priorities.

Qualifications: BA in Learning and Development with 3 years of Experience