LEARNING AND DEVELOPMENT PROGRAM MANAGER RESUME EXAMPLE

Job Summary: 

• Apply knowledge of adult learning to develop and deliver experiential, high-impact training and learning solutions
• Manage the learning environment to ensure active participation, successful learning transfer, and participant action planning that carries training back to the job
• Consult and collaborate with other L&D Program Managers, business leaders, and HR colleagues to conduct needs assessments to determine training needs and/or performance gaps
• Assist with the development, assessment, and implementation of course content
• Review and recommend training materials from a variety of vendors that align with the organizational needs
• Provide project management for programs such as the engagement survey, internship programs, leadership training, and inclusion and diversity efforts
• Serve as subject matter expert and administrator of Jamf’s learning management system
• Perform administrative and logistical tasks in support of the programs, such as monitoring costs, scheduling classes, setting up systems and equipment, and coordinating enrollment
• Monitor and evaluate training programs to ensure they align with strategic needs, apply to the work, and are an efficient use of time
• Creates an environment where all job responsibilities are in alignment with the core values, mission, and purpose of the organization
• Progressive experience in Learning and Development or Training
• Identify training needs, develop training content, and deliver training programs.

Skills on Resume: 

• Instructional Design (Hard Skills)
• Training Delivery (Hard Skills)
• Needs Assessment (Hard Skills)
• Project Management (Hard Skills)
• Learning Evaluation (Hard Skills)
• Collaboration Skills (Soft Skills)
• Communication Skills (Soft Skills)
• Adaptability Skills (Soft Skills)

Job Summary: 

• Manage a team to maintain and grow the next generation of technical talent
• Set strategy and annual goals with measurable success metrics
• Maintain overall program budget, including external vendor/partner relationships and contracts.
• Partner and meet regularly with external partners, such as colleges, trade organizations, and recruiting agencies, to place candidates
• Leverage existing relationships with local educational institutions to fulfill advisory committee and curriculum responsibilities, and expand these partnerships to regions outside of the Gulf region
• Proactively partner with the North America field operations team to determine opportunities for improvement and utilize feedback loops on past SelecTech performance
• Analyze trends and metrics in partnership with the HR team to develop solutions, programs, and policies
• Maintain an awareness of talent and recruiting needs to help achieve a high-quality talent pipeline
• Work closely with Regional and General Managers on workforce planning

Skills on Resume: 

• Team Leadership (Soft Skills)
• Strategic Planning (Hard Skills)
• Budget Management (Hard Skills)
• Partner Relations (Soft Skills)
• Talent Acquisition (Hard Skills)
• Data Analysis (Hard Skills)
• Workforce Planning (Hard Skills)
• Communication Skills (Soft Skills)

Job Summary: 

• Ownership and planning of the Learning and Development program schedule, ensuring tight alignment with the full People strategy and plans
• Evaluate relevant and outstanding learning programs and initiatives that align with long-term business, organization, and talent goals
• Scope out the learning program/events outline and content
• Be responsible for the Learning/DE&I Communications plan.
• Develop relevant and impactful Learning communications and creative learning campaigns
• Lead on the design and updates to the Learning intranet site
• Learning design and development (programs, tools, initiatives, events)
• Build employee and management development materials and tools to support manager capability, employee skills, and career development
• Partner and guide external development vendors on learning development projects

Skills on Resume: 

• Program Planning (Hard Skills)
• Learning Evaluation (Hard Skills)
• Content Development (Hard Skills)
• Communication Planning (Hard Skills)
• Creative Campaigns (Hard Skills)
• Intranet Management (Hard Skills)
• Employee Development (Soft Skills)
• Vendor Collaboration (Soft Skills)

Job Summary: 

• Handle the delivery of courses, enablement sessions, and virtual events
• Conduct and facilitate delivery of internal education, awareness sessions, and events
• Work with vendors/partners to schedule Learning delivery
• Lead on critical Learning projects to evolve the People Learning strategy (Learning technology and social learning)
• Rollout and lead the Compliance training program, and maintain company-wide training compliance as it relates to regulations
• Support Learning technology projects, including ongoing management of LinkedIn Learning (LiL).
• Measure program effectiveness and assess outcomes to inform program evolution
• Implement formal and informal engagement feedback loops, including employee surveys
• Analyze learning and engagement feedback to provide insights, prioritize programs, and measure impact

Skills on Resume: 

• Course Delivery (Hard Skills)
• Session Facilitation (Hard Skills)
• Vendor Management (Hard Skills)
• Learning Strategy (Hard Skills)
• Compliance Training (Hard Skills)
• Program Evaluation (Hard Skills)
• Feedback Analysis (Soft Skills)
• Engagement Skills (Soft Skills)

Job Summary: 

• Design, implement, and execute a company-wide learning strategy
• Create leadership and manager development programs focused on building skills to support hyper-growth
• Develop and facilitate internal training sessions
• Design, create, and utilize necessary learning materials
• Partner with members of the People team to improve and evolve new employee orientation and onboarding programming
• Measure program effectiveness and collect feedback for continuous improvement
• Identify external resources and manage vendor/consultant relationships
• Design internal coaching programs and partner with HR to implement 1:1 coaching for people managers across the organization

Skills on Resume: 

• Learning Strategy (Hard Skills)
• Leadership Development (Hard Skills)
• Training Facilitation (Hard Skills)
• Content Creation (Hard Skills)
• Onboarding Programs (Hard Skills)
• Program Evaluation (Hard Skills)
• Vendor Management (Hard Skills)
• Coaching Skills (Soft Skills)

Job Summary: 

• Design, develop, and deliver highly engaging, accessible, inclusive, and effective learning programs for a variety of learning needs across the organization. 
• Design highly engaging learning assets, such as E-Learnings, self-paced assignments, assessments, job aids, teaching aids, multimedia visual aids, reference materials, etc.  
• Create channels to implement learning solutions that are easy to access and consume.
• Design and deliver training through self-paced learning, E-learning assets, traditional face-to-face Instructor Led Training (ILT), Virtual Instructor Led Training (VILT), blended/flipped classroom methodologies, etc.  
• Use best practices in facilitation to deliver, or prepare others to deliver, learning solutions. 
• Build and maintain trusted partnerships with business partners, customer-facing staff, and cross-functional groups, providing regular communications and updates.  
• Partner with stakeholders to identify current and future business needs and contract for joint commitment on learning plans.
• Communicate and collaborate with global peers as well as individuals from other teams and identify areas to partner on cross-functional initiatives.  
• Maintain a broad perspective to identify and evaluate opportunities that promote the value proposition of learning solutions and incorporate diverse perspectives into projects.
• Consult with stakeholders within MCRE to brainstorm and provide insight to design and development of learning programs across MCRE and review content created by others to provide feedback and recommendations for optimal learning experiences.
• Identify and clearly define success/outcome/ROI metrics for training and utilize fthem or continuous improvement.  

Skills on Resume: 

• Learning Design (Hard Skills)
• Content Development (Hard Skills)
• Training Delivery (Hard Skills)
• E-Learning Development (Hard Skills)
• Stakeholder Collaboration (Soft Skills)
• Communication Skills (Soft Skills)
• Program Evaluation (Hard Skills)
• Cross-Functional Partnership (Soft Skills)

Job Summary: 

• Develop and assess training and learning programs to meet specific business needs and address identified organizational performance issues
• Partner with field leaders and business partners to develop training programs in a variety of delivery formats to include self-paced materials, online or paper-based reference materials, job aides, exercises, and evaluation tools
• Work with campus partners from all levels of the organization to transition current training programs into an online delivery format
• Design and develop job aides, reference guides, reference cards, and other appropriate learning tools that will support training
• Apply tested instructional design theories, practices, and methods, and leverage internal data to drive designs
• Develop and source exercises and activities that enhance the learning process, especially around areas of compliance and regulation
• Guide the creation of learning assets (audio, video, simulations, role plays, games, etc.)
• Integrate digital content and technology into the core training capabilities/portfolio
• Leverage business acumen and consulting skills to identify and deliver relevant and sustainable solutions for the business
• Coordinate and deliver new hire training, refresher training, and customer service up-training to build base knowledge and service quality
• Evaluate and modify department training materials and quality assurance guidelines based on changes to regulatory, business, and customer experience requirements
• Monitor calls on an ongoing basis and provide situational feedback on call specifics, call standards, and goals

Skills on Resume: 

• Instructional Design (Hard Skills)
• Training Development (Hard Skills)
• Content Creation (Hard Skills)
• Digital Learning (Hard Skills)
• Business Acumen (Soft Skills)
• Consulting Skills (Soft Skills)
• Program Evaluation (Hard Skills)
• Performance Feedback (Soft Skills)

Job Summary: 

• Work as a key member of the Learning and Development Team to build, deploy, and measure the impact of scalable learning solutions.
• Own end-to-end planning and execution responsibilities for a portfolio of blended learning solutions and resources aligned with specific competencies and proficiency levels.
• Make buy/build decisions, which may include vendor IP licenses for internally built courses.
• Manage projects, including stakeholders, for timely decisions and deadlines.
• Support the deployment of learning solutions in the DPR Learning platform, including potential train-the-trainers for facilitated courses, testing for elearning and other deployment approaches.
• Create and execute closed-loop feedback mechanisms to determine the efficiency and impact of the project.
• Seek and embrace change, and continuously improve work processes, rather than accepting the status quo.
• Align on a clear competency and role-based vision, strategy, and goals, and bring experts and stakeholders on board with the vision.
• Demonstrate leadership of the portfolio of curated and developed learning assets and courses.
• Stay current on the best practices, emerging tools, and thought leaders for the area/organization/competency to ensure that DPR is ever forward and unique.

Skills on Resume: 

• Learning Solutions (Hard Skills)
• Project Management (Hard Skills)
• Vendor Management (Hard Skills)
• Blended Learning (Hard Skills)
• Impact Measurement (Hard Skills)
• Change Management (Soft Skills)
• Stakeholder Collaboration (Soft Skills)
• Leadership Skills (Soft Skills)

Job Summary: 

• Manages various complex curricula development projects while creating effective learning objectives.
• Prioritizes and manages projects from analyzing, developing, executing, and completing desired milestones.
• Designs and develops learning programs in a variety of modalities (self-directed, facilitator-led, or blended).
• Collaborates with L&D and Talent Management, People Business Partners, and business stakeholders across the organization to deliver and consult on learning experiences.
• Conducts learning and discovery calls to assist in identifying learning goals and writing learning objectives.
• Build trust and credibility with stakeholders and business managers to influence the scope of learning programs and gain buy-in on the design approach.
• Consults with cross-functional partners, external vendors, and learning leaders on best-practice instructional design solutions.
• Guides the selection of the most appropriate instructional content approach to meet the demands of the learning objectives and the audience. 
• Analyzes, selects, and/or adapts existing content assets to incorporate into learning programs.

Skills on Resume: 

• Curriculum Development (Hard Skills)
• Project Management (Hard Skills)
• Learning Design (Hard Skills)
• Stakeholder Collaboration (Soft Skills)
• Instructional Consulting (Hard Skills)
• Content Adaptation (Hard Skills)
• Learning Facilitation (Hard Skills)
• Influence Skills (Soft Skills)

Job Summary: 

• Manage the creation of learning materials, including playbooks, PPT slide presentations, job aids, workbooks, virtual classroom facilitator guides, videos, and interactive eLearning modules
• Participate in the ongoing review of programs within the learning portfolio and ensure that experiences are updated
• Identifies content gaps and partners with the broader L&D team and cross-functional partners to realize the design vision, including development of creative briefs to guide production of supporting material.
• Develops instructional design modalities for a wide-range of learners, including highly technical roles, C-suite leadership, localized and international audiences, and accessible education/content.
• Creates reliable and valid learner evaluation tools to gauge knowledge and skill transfer.
• Devises modes of assessment, such as quizzes or stand-and-deliver experiences, to measure the effectiveness of learning initiatives.
• No formal supervisory responsibilities in this position. 
• Coordinates and assigns tasks to co-workers within a work unit and/or project team. 
• Leads project teams and/or plans and supervises assignments to project team members. 
• Identify training needs, track performance, coach, and motivate a work unit and/or group.

Skills on Resume: 

• Content Development (Hard Skills)
• Instructional Design (Hard Skills)
• Learning Assessment (Hard Skills)
• Project Leadership (Soft Skills)
• Team Coordination (Soft Skills)
• Training Needs (Hard Skills)
• Performance Coaching (Soft Skills)
• Cross-Functional Collaboration (Soft Skills)

Job Summary: 

• Develop a world-class global onboarding experience that is holistic, scalable, and leverages technology and digital learning tools
• Create an impactful learning journey using instructional design and a hybrid approach of learning methods, including virtual and automated learning
• Drive seamless execution and a unified onboarding experience and development offering from start to finish, partnering with People Operations and Leadership
• Build a team of learning specialists to deliver on company-wide learning and enablement initiatives
• Track and report on key metrics to measure the effectiveness and impact of the onboarding experience, and have a focus on continuous improvement
• Lead the biweekly onboarding program virtually across multiple time zones across the globe
• Drive a close partnership with learning goals across all functions, including recruiting, to ensure global consistency and operational excellence
• Develop targeted training material assets and content, and deliver the content across a multitude of levels, mediums, and stakeholders
• Leverage e-learning tools to design unique experiences (interactive activities, animations, graphics and images, text-based content, and assessments)
• Create and track metrics to measure the effectiveness of learning experiences to fine-tune programs

Skills on Resume: 

• Onboarding Design (Hard Skills)
• Instructional Design (Hard Skills)
• Digital Learning (Hard Skills)
• Team Leadership (Soft Skills)
• Program Execution (Hard Skills)
• Metrics Analysis (Hard Skills)
• Cross-Functional Collaboration (Soft Skills)
• Content Development (Hard Skills)

Job Summary: 

• Serve as a subject matter expert with in-depth experience in content design and leverage design methodologies and applications that yield successful performance results.
• Collaborate with business leaders and functions to develop a shared understanding of the learning and performance needs, and as a result, provide strategic alignment and governance for enterprise-wide development programs.
• Support the development of the leadership development strategy.
• Design, deploy, and sustain leadership development experiences, including in-person learning, digital learning, and assessments.
• Develop and oversee experiential and action learning that will provide leaders the opportunity to apply learning in between formal learning experiences.
• Curate learning paths and experiences to meet just-in-time learning needs.
• Evaluates the impact of learning solutions for quality, improvement of performance, business impact, continually monitors best practices and learner assessments, and makes
• Collaborate with managers, employees, leadership, and subject matter experts to identify learning goals and outcomes for learning experiences
• Align and strategize the organization’s learning goals, programs, and outcomes
• Create courses, adding instances, enrolling for training, and monitoring attendance, as well as uploading content and pulling reports.

Skills on Resume: 

• Content Design (Hard Skills)
• Leadership Development (Hard Skills)
• Learning Strategy (Hard Skills)
• Experiential Learning (Hard Skills)
• Program Evaluation (Hard Skills)
• Stakeholder Collaboration (Soft Skills)
• Learning Curation (Hard Skills)
• Performance Improvement (Soft Skills)

Job Summary: 

• Develop and implement training programs that ensure successful software adoption and job skill acquisition
• Set training performance metrics, evaluate productivity, and help create long-term value for the Supplyframe SaaS business
• Research and evaluate world-class learning methodologies and frameworks, and propose recommended improvements to the current framework
• Develop and maintain a high level of continued programming in learning and development, keeping up to date on industry trends and best practices
• Develop methods to regularly evaluate program results to continuously improve effectiveness
• Identify and implement opportunities to automate, simplify, and/or improve the efficiency and effectiveness of the learning and development processes
• Grow and maintain the knowledge of Supplyframe solutions and become well-versed in all aspects of Customer Success and Support
• Inspire the team members to invest in progressive learning through communications, marketing, and engaging execution of business-critical training and development initiatives
• Provide thought leadership through awareness of new and developing trends in leadership/talent development, adult learning, and organizational development
• Support broader People initiatives in an all-hands-on-deck, rapidly evolving People practice

Skills on Resume: 

• Training Development (Hard Skills)
• Performance Metrics (Hard Skills)
• Learning Methodologies (Hard Skills)
• Program Evaluation (Hard Skills)
• Process Improvement (Hard Skills)
• Software Knowledge (Hard Skills)
• Team Motivation (Soft Skills)
• Thought Leadership (Soft Skills)

Job Summary: 

• Collaborate with Talent, HR, and business leaders to identify emerging skills and create strategies to close learning and knowledge gaps for employees and leaders.
• Cultivate relationships with internal stakeholders to proactively identify targeted performance gaps and collaborate across the enterprise to assess learning effectiveness.
• Provide direction and influence to ensure training program strategies incorporate innovative training concepts with virtual delivery best practices to support the advancement of employee and leadership skills.
• Comfortable in the classroom to deliver classroom and/or virtual training, to include coaching and feedback to participants to enhance performance and reinforce application of new skills.
• Create training assessment strategies via performance metrics, learning assessments, surveys, interviews, and other data points to determine curriculum effectiveness.
• Lead and evaluate staff performance, establish and monitor performance objectives, provide coaching and feedback to develop staff members, and motivate peak performance.
• Develop the planning and execution of the learning and leadership development strategy, focused on high-impact outcomes that support strategy, operational goals, and culture
• Design, identify, and deploy high-quality learning content and collaterals to enable and accelerate the capability for employees, managers, and leaders to scale with the rapid pace of the business
• Take a data-driven approach to identifying learning needs, launching new programs, and evaluating the ROI of the programs, using a variety of data collection methods and tools (e.g., interviews, focus groups, surveys, operational visits)
• Facilitate virtual, blended, and live learning sessions and workshops
• Develop and facilitate soft skills live sessions and programs
• Be responsible for the onboarding process, communicating with the new hires and hiring managers, enrolling for onboarding training, evaluating the process, and working on constant improvement and global alignment.
• Create interactive eLearnings from scratch or out of given content from SME’s

Skills on Resume: 

• Learning Strategy (Hard Skills)
• Stakeholder Collaboration (Soft Skills)
• Training Delivery (Hard Skills)
• Performance Coaching (Soft Skills)
• Program Evaluation (Hard Skills)
• Content Development (Hard Skills)
• Data Analysis (Hard Skills)
• Onboarding Management (Hard Skills)