LEARNING AND DEVELOPMENT COORDINATOR COVER LETTER TEMPLATE

• Provide ongoing leadership, support, and feedback to all training and development team members
• Identify and assess future and current training needs through job analysis, interviews with employees, and/or consultation with managers/supervision
• Develop informative trainings which include a blended approach to learning, such as coaching, classroom training, one-on-one sessions, interactive learning, and e-learning
• Assess, design, develop, implement, and evaluate effective orientation, training, and onboarding for employees or visitors
• Confidently deliver/present effective presentations that are interesting and informative
• Offer specific/individualized training and development plans to help employees maintain and/or improve job skills and address needs and expectations
• Develop succession programs to offer potential career advancement opportunities
• Monitor, evaluate, record, and report training activities and program effectiveness
• Conduct any technical or specialized training
• Find and schedule outside training courses based on the availability of resources needed to accomplish the training need
• Keep up with developments and trends in the training area of expertise
• Attend meetings and seminars to obtain information for use in training programs or inform management of training program status
• Assist other training and development team members, evaluate performance, and refer classes for skill development
• Be responsible for providing a smooth onboarding for new employees/may also conduct basic training sessions, such as employee orientation
• Assist HR with the design and implementation of the organization's overall training strategy

Skills: Training Leadership, Needs Assessment, Instructional Design, Blended Learning, Program Evaluation, Succession Planning, Onboarding Development, Presentation Delivery

• Acts as the main support for day-to-day utilization of the LMS system (Docebo), Performance Management Software (Lattice), and LinkedIn Learning.
• Manage tasks associated with the Learning Management System (LMS), including managing course enrollment
• Administer new updates to course content, uploading and creating new training material
• Track and report learning activities, manage attendees or sign-in sheets, working directly with internal and external instructors
• Collect and analyze participant feedback, and troubleshoot requests or issues that are flagged.
• Analyze learning data and provide basic data reporting, and work on optimizing automated reporting.
• Support the creation of resources to ensure best practices are implemented across Kepler.
• Lead project management and logistics required to schedule, plan, coordinate, and roll out new learning programs.
• Engage in administrative support for existing programs by coordinating and scheduling training sessions.
• Compile and communicate learning opportunities on an ongoing basis, organize and update the wiki with partners' (FB, Google, etc) training opportunities.
• Brainstorm and develop promotional materials to market learning tools and increase usage of these (LinkedIn Learning, 1:1 tool, feedback tool, among others)
• Partner with the L&D lead to modify, design, and develop training programs and materials that support identified learning needs.
• Conduct training sessions and support internal training leads with guidelines and best practices to lead trainings.
• Manage tasks associated with the performance management process, including helping administer the bi-annually evaluation process, development goal setting process, and help cultivate and support an anytime feedback culture.
• Learn how to properly create review cycles in the performance management software and communicate timely reminders to all employees to increase compliance with deadlines.
• Maintain strict confidentiality regarding personnel information.

Skills: LMS Administration, Course Management, Training Coordination, Data Reporting, Program Logistics, Content Creation, Performance Support, Stakeholder Communication

• Day-to-day involves a lot of coordinating meetings/calls between parties and providing stakeholders with relevant information to move projects forward
• Populate information into the Learning Management Software system (LMS)
• Organize, test, and perform quality assurance on the materials and courses (checking links, surveys, LMS material)
• Utilize Microsoft Office, SharePoint, and LMS software
• Ensure project timelines and goals are on track
• Presentation, platforms, registration, webinar scheduling, and clear communication of the schedule to stakeholders through social media channels
• Conduct dry-runs of content learning with Host and Presenters
• Run webinar platforms during webinars and record

Skills: Project Coordination, LMS Data Entry, Quality Assurance, Stakeholder Communication, Timeline Management, Webinar Coordination, Platform Management, Technical Support

• Administer the performance and leadership model across all role bandings
• Assist with the process of review collation and PDPs
• Provide administrative support to the development team in coordinating activities
• Administer a clear plan with each division, including HQ, in relation to the induction and onboarding experience, ensuring that all new employees are aware of activities and development options available to them
• Record and report on annual grading and maintain effective records on calibrated alongside all divisions and levels, ensuring consistency.
• Support the maintenance of an effective people succession plan for all roles within the business, to include career and development pathways
• Administer the talent matrix, a way to identify the skills, and implement a plan to support current managers and “lead” talent identification and nurturing
• Maintain a master PSL to develop and upskill managers to impact development and coaching conversations, supporting the development of their people
• Support the manager with benchmarking internal training against external solutions to ensure forward-thinking approaches are utilised, and provide a consultancy service to key stakeholders in the business
• Creation and design of content for development initiatives, eLearning, Webinars, Face-to-face, Video content, and production
• Ensure that all compliance activity is covered within company guidelines, including GDPR
• Administer the company's learning management system and data management.
• Review, update, and create content to drive the commercial needs of the regional teams
• Review feedback and make recommendations to the Head of Roles based on initiatives that can drive performance
• Management and coordination of the company’s apprenticeship levy

Skills: Performance Administration, Talent Development, Onboarding Coordination, Succession Planning, Learning Content Design, LMS Management, Compliance Management, Stakeholder Consulting

• Work with the client teams to create, develop, and deliver integrated retail academy programmes
• Train coordination, ensuring all data is valid and updated.
• Support with the preparation of training and development collateral
• Utilise the levy to support the top-line plan of activity
• Management of and leading the onboarding teams’ group to coordinate all requirements for new starter inductions
• Assist in the building of content for inductions
• Deliver a range of webinar sessions and guide others on how to do this
• Interpret and inform the correct area (i.e., line manager, HR, IT, etc.)
• Quickly build meaningful relationships, with strong influencing and negotiation skills, demonstrable at all levels within the organisation
• Understand the commercial objectives and create development solutions
• Good understanding of systems to plan, record, analyse, and report, including Adobe Suite, Captivate, LMS, Video editing suites, and HR platforms
• Prioritise multiple deadlines to deliver key initiatives
• Tailor styles and approach to suit the audience and requirements while operating in a fast-paced and changing environment
• Enthusiastic with high levels of energy, self–motivation, resilience, drive, and initiative
• Confident in delivering presentations and training on a range of topics to various audience types and sizes

Skills: Training Program Delivery, Onboarding Coordination, Content Development, Webinar Facilitation, Stakeholder Engagement, Systems Proficiency, Priority Management, Presentation Skills

• Schedules, coordinates, and supports both virtual and classroom training
• Arranges logistics for workshops, including room reservations, set-up, catering, and breakdown
• Orders, maintains, and prepares materials for live and virtual classroom courses
• Collaborates with the L and D team to review, edit, and revise course content and materials
• Orders supplies, maintains training budget
• Plays a part in ILT, VILT, and eLearning course development and testing
• Uploads courses and content to the LMS and serves as the LMS administrator
• Provides reporting and analysis of training participation, implementation, and evaluation
• Registers learners for various courses

Skills: Training Coordination, Classroom Logistics, LMS Administration, Course Materials, Content Review, Budget Support, Learning Analytics, Learner Registration

• Assist/support the team in developing instructional material.
• Impressively collaborate with team members, share ideas, work flexibly, adapt to changing priorities, move between tasks, and assist team members to achieve team priorities.
• Engage and communicate with a range of audiences.
• Expertise in designing and implementing capability frameworks
• Conduct capability needs analyses (ie, training needs analyses)
• Develop and maintain integrated learning and development approaches, for example, aligning learning frameworks with performance management frameworks.
• Contribute to research and analysis to draft reports, recommendations, and learning materials
• Collect and review evaluation data to ensure maximum impact and continual improvement of all offerings
• Expertise in learning and development/capability development, including developing L&D programs, and in designing and implementing change and communication frameworks.

Skills: Instructional Design, Team Collaboration, Stakeholder Communication, Capability Frameworks, Needs Analysis, Learning Strategy, Evaluation Analysis, Change Management

• Be responsible for the planning, communicating, and delivery of the Corporate Inductions for the new starters
• Administration and running of the Kallidus Learn platform (LMS)
• Day-to-day relationship management with vendors 
• Keep up to date with platform updates and how best to utilise them
• Ensure efficient use of the functionality to get the best from the platform 
• General troubleshooting and communication with users
• Manage course bookings, cancellations, and deal with issues
• Promote the use of the e-learning platform in conjunction with internal communications
• Support the L&D HR Business Partner in creating and designing learning and development content
• Support the L&D HR Business Partner with the completion of Training Needs Analysis to identify ongoing employee training solutions as part of individual employee development plans and organisational needs
• Delivery of online and classroom learning programmes
• Support the L&D HR Business Partner with the implementation of L&D projects
• Work with the L&D HR Business Partner to collaborate with L&D consultants and external experts to help support employee development
• Assist in the provision of reporting L&D KPI’s, including collating feedback for any learning interventions to ensure continuous improvement
• Support the HR L&D Business Partner in implementing requirements in line with L&D policies

Skills: Corporate Inductions, LMS Administration, Vendor Management, Platform Support, Training Coordination, Content Development, Needs Analysis, Learning Delivery

• Focus on making the learner experience as seamless by extensively preparing for consultant development programmes
• Enrol and support team members in training programmes and distribute agendas, assessments, and other materials to participants
• Collaborate with the L&D lead and SMEs to prepare course materials
• Champion the digital learning platforms and help the team and wider functions innovate around the way Leyton deploys learning throughout the organisation (e.g., through digital learning, classroom-based, or blended learning channels)
• Field questions from colleagues about programme availability and eligibility criteria
• Work with the L&D lead to constantly improve and innovate consultant development pathways by soliciting feedback from participants, measuring learning outcomes, researching industry best practices, and endeavouring to make sessions as interactive and engaging
• Support the team in scaling digital learning and resources
• Become an internal expert and role model on digital learning design and delivery
• Create engaging digital content and support the workforce in building out the content library
• Help manage the online learning catalogue
• Use analytics to drive learning outcomes and initiatives, following a systematised approach to training evaluation (e.g., Kirkpatrick Model)
• Work with colleagues and team members
• Support the administration and experience of new joiners
• Build relationships with consultant SMEs, managers, and mentors
• Work closely with the L&D lead to manage internal communications related to L&D
• Help the colleagues in the L&D team with the administration of systems and LMS compliance

Skills: Learner Experience, Training Administration, Digital Learning, Content Creation, Learning Analytics, LMS Management, Stakeholder Collaboration, Onboarding Support

• Administer enterprise-wide learning programs through the Learning Management System (LMS), including the administration of licenses, LMS user accounts, LMS messaging and branding, LMS engagement capabilities, enrollment, and reporting.
• Support Business Units with the development and refinement of training courses and materials.
• Partner with Business Unit points of contact to map job-specific training needs to existing learning platforms and catalogs.
• Support the development and implementation of training initiatives, policies, and procedures.
• Partner with internal subject matter experts regarding ad-hoc training needs and appropriate delivery of content.
• Support the creation of a portfolio of learning programs and training paths.
• Administer compliance training to include the communication status via LMS reporting.
• Administer licensing and inquiries of the company’s online training platforms.

Skills: LMS Administration, Training Support, Needs Mapping, Learning Strategy, SME Collaboration, Program Development, Compliance Training, Platform Licensing

• Proactively manage training requests from colleagues and manage the end-to-end admin process and all records, continually looking for opportunities for efficiency.
• Coordinate logistics for all learning and development events, including preparation of course materials, bookings, trainer diaries, external trainer bookings, and equipment, reacting to changes, producing training materials, presentations, and handouts.
• Look after the Community Hub (our internal community site), keeping the business up-to-date about the learning schedule and relevant materials
• Manage the L&D platforms for H&S and Languages.
• Create a welcome culture for the new colleagues by supporting them with induction packs.
• Organisation of the induction or welcome coffee event (virtual or in person), including coordinating speakers and attendees.
• Support with venue management.
• Work with the broader HR team to ensure all new starters are invited to induction meetings and events.
• Travel arrangements and bookings for the team and candidates.
• Manage the invoice payment process and work with finance to ensure the setup of new suppliers and that invoices are paid promptly.
• Build relationships with internal stakeholders and external suppliers.

Skills: Training Administration, Event Coordination, LMS Management, Community Engagement, Onboarding Support, Logistics Management, Vendor Coordination, Stakeholder Relationships

• Serve as a point of contact for questions related to training courses and troubleshoot learner issues
• Partner with Learning and Development Partners to add courses, sessions, employees to rosters, etc.
• Update and maintain team dashboards with relevant learning content
• Develop and proactively update training materials and documentation for skills development, process, and compliance training needs to ensure current and relevant information
• Support the delivery and development of Employee Development Programs by the Learning and Development team
• Assist before, during, and after instructor-led trainings by supporting the learners, facilitators, and the technology
• Manage asynchronous projects, deadlines, and deliverables
• Support the Talent Management team in the delivery of company-wide initiatives and implementation of strategic priorities

Skills: Training Support, LMS Coordination, Dashboard Management, Content Maintenance, Program Delivery, Instructor Support, Project Management, Talent Collaboration

• Coordinate the planning, development, and implementation of training activities, working with internal and external subject matter experts to identify learning objectives and create valuable content
• Communicate with participants, instructors, suppliers, and event sponsors for the coordination of soft skills and core competencies development classes
• Support and moderation of workshops, including assistance with class exercises and interactions, and running virtual meetings for remote attendees
• Contribute to enhancing the learning experience of participants in the program
• Facilitate the governance with internal stakeholders to improve program effectiveness and cross-functional collaboration
• Extensive use of the Learning Management System (LMS) to schedule courses/classes, manage and update various types of enrollment processes and completions, and generate reports
• Evaluate training content and curriculums ensuring both are relevant and impactful for the target audience
• Research new training tools, methodologies, and emerging trends in the adult education field, identifying ways to use those to further educate the field staff and dealers.

Skills: Training Coordination, Stakeholder Communication, Workshop Facilitation, Learner Experience, Program Governance, LMS Management, Curriculum Evaluation, Learning Innovation

• Support the development of agency wide on-boarding and training programs, focusing on skill development for staff and supervisors.
• Develop pathways for ongoing feedback and engagement to continually refine and build out new training paths for staff, specifically for staff of color, to support their career advancement.
• Partner with program staff, supervisors, and managers in identifying individual training support needs. 
• Develop, implement, and maintain a culturally appropriate and values-aligned system for these support needs that encourages skill building.
• Partner with the IDEA team to ensure all trainings are viewed through an equity lens and are accessible for all employees.
• In collaboration with program staff, supervisors, and managers, evaluate the effectiveness of training through staff surveys, staff observations, and other forms of data analysis.
• Directly support staff with unique training needs and/or performance concerns by developing resources internally and/or finding pertinent resources externally.
• Support the development and implementation of agency-wide initiatives that support staff growth and training.
• Develop, implement, and maintain an employee recognition program that celebrates the agency’s values and the staff’s diversity.
• Develop, implement, and maintain programs that enhance staff engagement and increase staff retention, such as wellness, mindfulness, and community building.
• Support the ongoing development of HR communication plans to share about work being done by the team, ensuring connection with agency values and the strategic plan goal areas.
• Solicit, be open to, and incorporate feedback and ideas from a wide range of internal and external stakeholders.

Skills: Onboarding Development, Inclusive Learning, Needs Assessment, Equity Integration, Training Evaluation, Staff Development, Engagement Programs, Stakeholder Collaboration

• Contribute information and assist with project team preparations in advance of Customer Success review meetings for the Key Accounts.
• Working with Project Managers to establish scheduling requirements in the context of the learner journey, and ensuring all key activities are scheduled and managed to execute all delivery services throughout the full cycle of the project.
• Accountable for the organisation of all client workshops and deliveries, both virtual and face-to-face, across global time zones.
• Ensure all deliveries run smoothly, taking responsibility to communicate with the project manager or client regarding venues and instructing room set up.
• Accurately appointing and entering the correct details for a workshop/event on the Imparta internal systems and ensuring they are available for shipment/automated dispatch.
• Act quickly to ensure any problems are resolved, escalating, flagging issues and risks to an appropriate person promptly, allowing appropriate mitigating actions to be taken.
• Creation of a strong team identity within Imparta and with the Faculty community through regular communication, planning, and engagement.
• Support the improvement strategy by proactively contributing ideas and participating in trials to drive the operational efficiency of the business.
• Work in conjunction with the Global Faculty Team to ensure that all elements of the faculty onboarding process, e.g., signed NDA and Virtual assessment, are completed
• Liaise with the Global Faculty Team to create and schedule suitable core journeys for faculty. 

Skills: Project Coordination, Workshop Management, Stakeholder Communication, Scheduling Management, Risk Escalation, Systems Administration, Faculty Onboarding, Operational Improvement

• Be responsible for ensuring faculty have access to core content before starting their journey
• Liaise with the Global Faculty Team and Project Managers to create and schedule client-specific journeys for faculty
• Ensure up-to-date and accurate record entry, including faculty accreditations and status, on the bespoke Learning Management System (LMS)
• Proactively drive communication with faculty to build business partnerships. 
• Ensure that they are set up for success to execute high-standard delivery for all client projects, supporting improved standards.
• Manage external faculty on projects whilst ensuring all contractual obligations are met, including adherence to booking and Imparta or client travel and expense policies.
• Collect insights from faculty to feed back to the project teams to develop ideas and business opportunities, as well as to the central delivery team to enhance and streamline the service.
• Manage faculty queries and be the first point of contact for faculty conflicts/concerns, escalating to the line manager on any cross-project challenges.
• Understand faculty drivers to create a mutually beneficial relationship, optimising their industry exposure and earnings
• Provide insights and input on the performance of faculty and all relevant feedback.
• Proactively drive communication with faculty and project managers alike through confident verbal communication supported by articulate and concise written confirmation

Skills: Faculty Coordination, LMS Administration, Stakeholder Communication, Relationship Management, Delivery Support, Contract Compliance, Issue Escalation, Performance Feedback

• Collaborating with AbCellerites and the People and Culture team to ensure a seamless delivery of in-person and online learning events and resources
• Coordinating venues, vendors, and internal resources for all learning events, right down to the smallest details and supplies
• Creating an awesome experience for presenters and attendees by maintaining an on-site presence, anticipating the needs of the team at the event, or supporting the event through the learning management system (LMS)
• Maintaining accurate records of learning event metrics (attendance, supply levels, etc) to ensure maximum value of each event
• Managing mechanisms to seek feedback and to continually improve on the learning event implementation processes and systems, as well as scale opportunities for the growing team, and implement the LMS
• Communicating with participants regarding logistics for each event
• Planning travel logistics and coordination for interviews and other ad hoc events
• Coordinating logistics for AbCellerites attending conferences and other external learning events (registration, travel logistics, etc.) to ensure a smooth experience
• Creating systems for event implementation workflows

Skills: Learning Event Coordination, Vendor Management, LMS Support, Learner Experience, Data Tracking, Feedback Management, Travel Coordination, Process Improvement

• Administration and continuous update of the Training Platform/LMS, and training documents, for both Partners and Employees across the EMEA region
• Assist the Senior Manager, Global Learning and Development, in evaluating training feedback to measure its effectiveness through the feedback and rating systems
• Production of reports on key data, such as attendance and pass rates, and various other metrics
• Central point of contact for all queries and follow-ups, to include managing the L&D inbox and handling in-person enquiries
• Maintain records around attendance, program materials, and course evaluations
• Assist across other non-EMEA regions
• Coordinate content translations and localisations across EMEA
• Be responsible for incorporating translations/new content, courses, and updates into the creative content platform
• Support the regional teams with escalations, troubleshooting, and any issues with the platforms
• Coordinate the planning, prioritisation, and development of curriculum calendars in association with new initiatives, product launches, etc.

Skills: LMS Administration, Training Reporting, Data Analysis, Stakeholder Support, Records Management, Content Localization, Platform Support, Curriculum Planning

• Manage and organize the global hybrid learning and development experience by supporting L&D programs and initiatives, including onboarding, to create positive employee experiences.
• Ensure the logistics for the L&D as a team go smoothly, coordinate with TA, HR, etc.
• Be responsible for and implement hybrid event plans by working closely with diverse teams, including communications, leadership, and technical staff, in support of specific hybrid/virtual event needs, expectations, and demands.
• Provide operational support and knowledge management to the greater P&T team
• Coordinates and leads day-to-day learning management system operations by uploading events, training, information, etc.
• Assist with compliance and info security trainings/education and various initiatives at the team level (internal communications, learning and development, etc.)
• Build strong relationships with enterprise service departments and effectively communicate logistics and impacts to both virtual and on-site global staff.
• Work collaboratively with cross-ministry, internal business, and program areas partners to facilitate communication, stakeholder meetings, and working groups.
• Support the delivery of training, including technical support for blended learning requirements.
• Facilitate the completion of annual reports on training delivered by Workforce Development

Skills: Learning Operations, Hybrid Events, LMS Management, Training Logistics, Compliance Support, Stakeholder Coordination, Technical Support, Training Reporting

• Work with Heads of Department to identify training needs for individuals and groups, and develop appropriate courses and training plans
• Research content for workshops and programmes, liaising with the training provider to select and book appropriate courses
• Coordinate the in-house training programme, monitoring records to ensure all employees attend the necessary training.
• Work with HR and IT to coordinate induction days for new joiners and support the ongoing development of all staff through their employment with the company.
• Produce relevant reports and evaluate the effectiveness of all training activities, proposing improvements. 
• Take ownership and coordinate all training needs and activities within the business, and have the ability to work independently
• Collaborate with CS leaders to implement a holistic learning strategy for onboarding new Customer Success team members to expedite the ramping period
• Help curate ongoing internal training and education
• Collaborate with cross-functional subject matter experts, product, and partnership teams to source and/or create appropriate enablement content
• Develop customer-facing assets, such as assessments, methodologies, and best practices, based on data collected from subject matter experts
• Help with the development, implementation, and adoption of learning management systems (LMS), skills matrix, and other tooling required to increase and measure the organization's skills and capabilities
• Help the CS team continue to build out best practices and playbooks to address key customer scenarios
• Evaluate training needs with functional area management and subject matter experts to identify learning gaps
• Develop and execute a training strategy to address learning needs and to align with site and network initiatives

Skills: Training Needs Analysis, Program Coordination, Learning Strategy, Stakeholder Collaboration, Content Curation, LMS Implementation, Training Evaluation, Enablement Development

• Experience as a training administrator, training assistant, training coordinator, or project coordinator role
• Experience as a training coordinator or in an HR role
• Learning Management System (LMS) administration experience
• Knowledge of instructional design theory and implementation
• Experience with e-learning platforms
• Ability to complete full training cycle (assess needs, plan, develop, coordinate, monitor, and evaluate)
• Ability to interact and engage with all employees in training programs.
• Ability to work effectively, both independently and as part of a team
• Excellent interpersonal, oral, and written communication skills
• Strong computer skills, ability to learn new technologies quickly
• Ability to collaborate well in cross-functional teams and projects across the organization
• Project management skills, manage projects from concept to completion
• Experience in digital videography and photography
• Teaching or training experience
• Customer service experience

Qualifications: BA in Human Resource Management with 5 years of Experience

• Experience within learning and development, training methodologies, and online education.
• Fluent in written and spoken English, with great communication skills
• In-depth, hands-on knowledge of L&D methodologies and market trends
• Experience in working in international and matrix organizations
• Good understanding of business goals and objectives.
• Excellent interpersonal skills, with a focus on relationship building and a positive/can-do attitude
• Ability to effectively prioritize and execute tasks in a high-pressure environment
• Hands-on approach and problem-solving abilities
• Ability to absorb innovative ideas and concepts quickly.
• Highly self-motivated, with ownership and pro-active approach

Qualifications: BS in Education with 6 years of Experience

• Experience as a Training Coordinator, Manager, or Supervisor (Virtual training/learning environment)
• Ability to identify, develop, and deliver curriculum
• Ability to facilitate large and small groups
• Proficient in MS Office Suite (Outlook, Office360, MS Teams, Excel, Word, PowerPoint)
• Ability to engage trainees and deliver effective training
• Outstanding verbal, written, and visual communication skills
• Demonstrated organizational skills
• Strong attention to detail and follow-through
• Technology savvy and/or ability to learn and adopt new software, tools, etc.
• Experience with a Learning Management System (LMS)
• Lean/Six Sigma Green Belt Certification
• Change Management certification.

Qualifications: BA in Psychology with 8 years of Experience

• Previous experience in a Senior L&D Coordinator position
• Learning and Development experience, including design, implementation, facilitation, and evaluation
• Understanding of adult learning principles
• Administrative and customer/client service experience
• Strong knowledge of MS Office products such as Word and PowerPoint
• Advanced knowledge of Excel for reporting requirements
• Strong organisational, project management, and time management skills
• Ability to build, develop, and positively influence client and provider relationships
• Effective oral and written communication
• Ability to manage programs according to budgets
• Ability to maintain a team focus and demonstrate effective team behaviours

Qualifications: BA in Organizational Leadership with 7 years of Experience

• Ability to speak/write the Dutch and English languages fluently
• Experience in hotel operations (Food and Beverages and/or Front Office)
• Work experience in the role of supervisor, in the role of Assistant Manager/Manager
• Ability to effectively communicate with different levels of the organization, and someone who can influence others in a positive way
• Ability to deliver results and solutions, and keep the focus on driving customer value
• Ability to work interdependently with others, within or across teams, functions, and brands
• Must be committed to delivering a high level of customer service, both internally and externally
• Comfortable with hosting trainings and presenting in front of a big audience
• Excellent written and verbal communication skills.
• Efficient in all Microsoft Office applications (PowerPoint, Word, Excel).

Qualifications: BS in Training and Development with 5 years of Experience

• Experience in administration, HR, and/or Learning and Development.
• Knowledge of and experience working with learning management systems (WorkDay LMS), e-learning solutions, and online meeting systems.
• Strong time management and planning skills, organizational skills, and attention to detail.
• Knowledge of and experience managing training and meeting logistics, training evaluations, and tracking of metrics to be leveraged for reporting and continuous improvement purposes.
• Demonstrated proficiency with Microsoft Office applications, including Word, PowerPoint, Excel, and familiarity with web-based applications.
• Excellent communication skills, including verbal, written, and listening skills
• Effective presentation and facilitation skills.
• Ability to demonstrate candor and an open dialogue, having the courage to speak up, provide feedback, and acknowledge one’s own mistakes/failures.
• Ability to work independently and collaboratively.
• Experience in Training and Development, with an emphasis on soft skills or leadership training
• Previous experience in food production and/or manufacturing
• Knowledge of adult learning principles and experience in building adult learning programs, adhering to adult learning.

Qualifications: BA in Communications with 3 years of Experience

• Prior experience working as a training coordinator or in an administrative support role
• Ability to effectively organize and manage multiple tasks simultaneously from start to completion
• Ability to excel in a high-energy, fast-paced environment
• Experience using a Learning Management System (LMS)
• Experience managing calendars, scheduling training events, processing registrations, and assisting trainers with course delivery
• Experience in collecting training outcome data, collating it, and creating reports
• Proficient in using Microsoft Office suite, SharePoint, and communications software such as MS TEAMS
• Strong written and oral communication skills.
• Ability to communicate effectively with all levels of staff
• Previous experience working with either Workday, PeopleSoft, or other HR/systems applications

Qualifications: BS in Business Administration with 2 years of Experience

• Previous experience as a Learning and Development/Training/HR coordinator or equivalent
• Passion for learning and are a continuous learner
• Ability to interact and communicate effectively with employees, vendors, contractors, and management confidently and professionally, as well as have strong business writing skills
• Strong team orientation, effectively partnering with the People Team and employees at all levels
• Comfortable in a dynamic environment, with previous experience working in a fast-paced, hyper-growth environment
• Possess operational rigor, detail orientation, strong problem-solving skills, analytical capability, and the ability to organize information in easy-to-understand ways
• Proactive and willing to lead on new ideas and approaches
• Ability to use tools to keep track of deadlines and priorities
• Ability to write reports and document procedures
• Agile, fearless, and able to adapt to shifting priorities
• Strong analytical skills and advanced Excel knowledge
• Experience working with learning management systems

Qualifications: BA in Adult and Workforce Education with 4 years of Experience

• Detail-oriented, organized, and able to balance work on multiple projects at the same time.
• Excellent communication skills, both verbal and written, are important.
• Focus on delivering high-quality, accurate work that helps the teams drive for results.
• Ability to collaborate with a variety of partners within the People Experience team.
• Knowledge of onboarding, training, and employee development.
• Ability to support the creation and execution of programs that support the employees' growth and development.
• Ability to work closely with members of both the Learning and Development and Talent Development teams to continuously improve the employees' experience throughout their career.
• Strong organization, collaboration, and project management skills
• Experience and knowledge of using developmental tools and learning management software (e.g., Cornerstone).
• Demonstrated a high level of competence using Microsoft Office Suite applications (i.e., Excel, Word, Outlook, and PowerPoint, etc.).

Qualifications: BA in Sociology with 2 years of Experience

• Progressive experience in a Learning and Development role
• Knowledge of learning science and evidence-based instructional design methodologies, such as ADDIE, SAM, and LLAMA
• Knowledge of instructional training technology platforms such as Articulate Storyline and Powtoons
• Experience with advanced video editing tools such as Camtasia
• Experience with graphic design tools in the Adobe Creative Cloud
• Expert-level working knowledge within the Microsoft Office suite of tools, including PowerPoint, Word, Excel, and Email
• Excellent written and communication skills, technical writing experience
• Experience in an electronics/industrial environment
• Project Management experience
• Good knowledge of current L&D practices and processes
• Technical, analytical, and presentation skills with a high degree of self-motivation
• Ability to work in a matrix organisation
• Ability to work under pressure, and a good sense of humour

Qualifications: BS in Instructional Design with 7 years of Experience

• Ability to handle multiple tasks in a rapidly changing environment
• High level of attention to detail
• Learning Management System (LMS) administrative experience
• Ability to work independently as well as with a team
• Willingness to make certain decisions in the absence of supervisory advice
• Excellent communication skills, including accurate spelling and grammar
• Detail-oriented with the ability to follow through on tasks in a short time
• Intermediate level of skill with Microsoft Word, Excel, Outlook, PowerPoint, Teams, Zoom, OneNote, etc.
• Experience in L&D coordination.
• Experience in a construction environment
• Demonstrated interest in building strong relationships across all employee groups
• Ability to manage multiple tasks and problem-solve to meet changing timelines in a fast-paced environment.

Qualifications: BA in Liberal Studies with 3 years of Experience

• Working knowledge of a financial/professional service organisation
• Experience of HR/Training systems and/or L&D or other training experience
• Advanced knowledge of Microsoft Office, in particular Excel, as well as navigation of intranet sites and various web-based packages.
• Highly methodical with a well-organised approach to work.
• Excellent interpersonal and communication skills.
• Ability to operate a business-focused approach with a focus on cost efficiencies.
• Team player with strong organisational skills.
• Highly organized and detail-oriented with the ability to manage and prioritize multiple tasks
• Ability to learn new systems quickly and to adapt to changing priorities
• Excellent relationship-building skills
• Knowledge of Learning and Development systems and software (i.e., Learning Management Systems, Camtasia, Articulate/Storyline)

Qualifications: BS in Management with 5 years of Experience

• Must be assertive, positive, and approachable, and project a professional image in action and appearance
• Must handle confidential information and sensitive issues with tact and diplomacy
• Human Resources, Learning and Development experience
• Previous experience with HRIS, Learning Management System, or Performance Management System
• Organizational and interpersonal skills, along with attention to detail
• Demonstrated ability to work at a varied pace, adhere to schedules and deadlines, prioritize workload, and manage multiple projects simultaneously
• Ability to think “outside-the-box” and contribute innovative ideas and suggestions to the team
• Proficiency with the Microsoft Suite, including work experience creating professional-level documents and presentations
• Ability to work effectively in the office or virtually, leveraging all technology tools available
• Professional written and verbal communication skills

Qualifications: BA in Public Relations with 3 years of Experience

• Experience of working within a fast-paced working environment
• Proven ability to complete a full training cycle (assess needs, plan, develop, coordinate, monitor, and evaluate)
• Experience in managing apprenticeships and internship programmes
• Experience with e-learning platforms
• Ability to work well as part of a team, as well as being able to use their own initiative
• Excellent communication and organizational skills
• Proficient in MS Office (Excel, PowerPoint, Word, etc.)
• Customer-focused mindset and outstanding interpersonal
• High-level administrative skills
• Excellent time management skills, with the ability to manage multiple tasks simultaneously and stay organised
• Understanding of the recruitment business

Qualifications: BS in Industrial/Organizational Psychology with 5 years of Experience

• Experience in human resources and exposure to learning and development
• Ability to build highly effective consultative and collaborative relationships
• High level of planning and building key stakeholder relationships
• Excellent written communication skills
• Ability to meet deadlines, prioritise, and deliver quality results in a time-sensitive environment
• Experience with a learning management system such as Cornerstone
• Advanced in MS PowerPoint, Excel, and Word Skills
• Ability to understand and work with LMS and other relevant databases
• Ability to work on own initiative and as part of a team
• Be able to hold sensitive and/or confidential information in confidence

Qualifications: BA in Social Sciences with 4 years of Experience

• Experience providing full-scope training materials, from analyzing company needs to lesson planning, development, and implementation
• Knowledge of instructional design theory and implementation
• Ability to communicate effectively with management and other departments
• Experience in coordinating multiple corporate training events, with learning management systems and web delivery tools
• Instructional experience in a group business setting
• Proficient with MS Office
• Strong organizational skills with the ability to handle multiple assignments
• Be able to identify gaps, mistakes, and occasions for improvement, as well as to make timely decisions towards addressing these opportunities
• Ability to maintain open, timely, and consistent communication
• Ability to Manager of Learning and Development, demonstrating the ability to escalate issues in a timely fashion
• Proficient in the Microsoft Office Suite, including Word, Excel, and PowerPoint
• Familiarity with the cryptocurrency space
• Experience with training delivery and/or instructional design

Qualifications: BS in Educational Technology with 6 years of Experience

• Experience working for a law firm or professional services firm
• Highly organized, possesses excellent proofing and communication (oral and written) skills with a strong attention to detail
• Display an ability to multitask in a fast-paced environment
• Show a professional demeanor and strong interpersonal skills
• High level of collaboration with attorneys and staff, and the ability to exercise independent judgment and confidentiality
• Exhibit a proficiency in Word, Excel, and PowerPoint, as well as a working knowledge of relational databases
• Excellent oral and written communication skills (experience with business communication and project updates)
• Familiar with event online registration and LMS (Learning Management System) administration
• Knowledge of learning theories and instructional design models.
• Highly detail-oriented and organized, and is an efficient multitasker
• Be able to manage stakeholders’ needs professionally while communicating effectively with them

Qualifications: BA in English with 4 years of Experience

• Familiarity with e-learning platforms, practices, and tools
• Experience in project management and budgeting
• Excellent communication and negotiation skills
• Keen to assist people with their learning and development
• Proven people management skills
• Drive for results and ability to work independently, problem solve, and prioritize effectively.
• Understanding of government initiatives, apprenticeships, and the Kickstart scheme
• Highly creative, with a constant desire to try new ways of working
• Previous experience in a training/L&D role with hospitality
• Ability to work in a collaborative setting with other staff members across departments, outside vendors, and other community organizations
• Ability to prioritize, organize, and execute tasks promptly

Qualifications: BS in Workforce Education and Development with 5 years of Experience

• Passion for learning and growth, and a desire to expand one's own knowledge and experience in Learning and Development
• Outstanding organization and coordination skills.
• Ability to partner across business units
• Ability to translate business and employee needs into solutions
• Agility, flexibility, and comfort working in a fast-paced environment
• High comfort level with educational technology and Microsoft Office applications
• Experience associated with project management, learning and development, human resources, or administrative operations.
• Proactive mindset, with a willingness to ask questions and put forward ideas
• Highly organised and an ability to multitask
• Ability to work under pressure, with good time management skills, to meet deadlines
• Proven leadership and teamwork skills combined with the desire and flexibility to learn and grow in a fast-paced environment
• Experience with learning or data management systems, administration, and customer-facing experience

Qualifications: BA in International Studies with 2 years of Experience

• Experience with MS Office (Word, Excel, PowerPoint, and Outlook)
• Must be legally authorized to work in the United States on a full-time basis upon hire.
• Experience with Learning or Meeting Management Systems
• Effective time management and organizational skills, proven ability to prioritize while simultaneously managing numerous projects/processes often under tight deadlines
• Be able to effectively prioritize assignments and competing deadlines in a fast-paced environment
• Strong attention to detail, commitment to producing accurate work promptly
• Confident and assertive with excellent interpersonal skills
• Ability to build strong relationships throughout the organisation
• Excellent organisational and administration skills
• Good working knowledge of Microsoft packages
• Ability to work on multiple tasks in a time-sensitive environment
• Familiarity with e-learning practices and LMS systems

Qualifications: BS in Human Services with 4 years of Experience