LEARNING AND DEVELOPMENT SPECIALIST COVER LETTER TEMPLATE

• Contribute to the development and implementation of learning road maps for all positions.
• Coordinate completion of road maps with the Organizational Development team.
• Contribute to the development of learning content in conjunction with subject matter experts.
• Regularly assess the impact of learning programs and choose feedback to make content and delivery adjustments
• Contribute to the design and implementation of Banking System Training to align with the business needs.
• Assist in conducting needs analysis to determine scope.
• Contributing to the design, development, and execution of a train-the-trainer model.
• Act as a resource to other banking system trainers throughout the organization
• Coordinate the development of learning materials, including manuals, job aids, etc.
• Design and development of corporate-wide learning initiatives based on core competencies, key strategies, and culture change agenda

Skills: Learning Design, Roadmap Development, Needs Analysis, Content Development, Program Evaluation, Systems Training, Trainer Development, Learning Coordination

• Develop and implement e-learning solutions (social learning, webinars, other learning portals, LMS).
• Leverage the Learning Management System (Saba) to share, manage, and track learning.
• Contribute to the development and conduct e-learning needs analysis to provide recommendations to ensure the delivery of talent development programs.
• Monitor eLearning effectiveness through metric reporting.
• Contribute to keeping the performance management current and supportive of organizational goals
• Support the annual performance management cycle
• Build management learning tools to support the effective use of performance management
• Regularly reviews and recommends program and/or process changes
• Support the design, implementation, and tracking of organizational succession plans and associated development plans for identified individuals
• Contribute to building development plans for key succession candidates
• Monitor effectiveness through metric reporting.

Skills: E-Learning Development, LMS Administration, Learning Needs Analysis, Learning Analytics, Performance Management, Talent Development, Succession Planning, Development Planning

• Utilize and manage learning technologies, programs, equipment, and grants to enable effective learning experiences
• Support the development and delivery of technical knowledge and skills that will enable production teams to effectively troubleshoot and maintain their equipment
• Monitor the health and effectiveness of learning initiatives and systems
• Lead interventions to address learning gaps
• Implement standards for instructional materials and own Instructional Document Change Management process
• Use GMI L&D standard process metrics to maintain L&D processes
• Lead development of teaching skills in Qualifiers, Trainer and Pillar Team Members, and collaborate with other L&D resources on execution.
• Partner with the Organization Effectiveness pillar leader to provide learning support that advances career progression for employees

Skills: Learning Technologies, Technical Training, Learning Effectiveness, Gap Analysis, Instructional Standards, L&D Metrics, Trainer Development, Career Development

• Design, develop, and deploy courses, programs, and resources that align with the L&D strategy to the global Trade Desk employees company-wide.
• Program, process, and reporting owner of Learning systems and LMS (Workday Learning, Workday Talent, LinkedIn Learning, etc.)
• Collaborate and consult with SMEs to determine effective learning solutions and processes to address development needs.
• Ensure clear communication across projects and programs to achieve overall goals
• Handle multiple projects with quick deadlines.
• Take initiative, work independently, and be innovative and creative with program design and delivery.
• Evaluate the effectiveness of learning solutions for business impact and scalability.
• Stay current with L&D Industry trends and best practices to elevate learning offerings.
• Develop collaborative partnerships with department leadership and HR support teams.
• Create presentations and deliver to leaders and key stakeholders to share key insights, gain buy-in, and drive business impact.
• Design and lead projects to test process and content improvements and other innovations.
• Assist in the creation and maintenance of talent development materials and documentation (Confluence) and communications (Slack, email, etc.)
• Conduct ongoing needs analysis and identify opportunities for process improvements supported by a clear plan for implementation and accountability.

Skills: Learning Design, LMS Management, Stakeholder Collaboration, Project Management, Needs Analysis, Learning Evaluation, Talent Development, Process Improvement

• Creates training plans and curricula that align with ITS service objectives.
• Recommends strategies and tactics to ensure that customers are trained so that systems and process changes are transitioned with a minimum disruption to business operations.
• Designs, develops, evaluates, and updates training content, materials, manuals, tests, and related training aids to ensure optimum effectiveness.
• Determines most effective instructional methods and tools based on needs assessment and/or specified training needs, including individual training, group instruction, demonstrations, meetings, eLearning, workshops, refreshers, in-person, virtual, and/or self-study.
• Delivers and/or coordinates training covering a range of topics in areas such as functional, technical, operational, management, leadership, and professional.
• Collaborates with business partners throughout the organization to develop curricula design, implementation, and evaluation.
• Evaluates training and development programs and measures results.
• Modifies training programs to adapt to business or work environment changes.
• Manages administrative functions necessary to deliver, document, and track training programs, which include scheduling, employee notification, and arranging facility set-up.
• Prepares and reports on training and delivery, and curriculum effectiveness.
• Ensures legal compliance of programs

Skills: Training Design, Curriculum Development, Instructional Methods, Training Delivery, Stakeholder Collaboration, Program Evaluation, Training Administration, Compliance Management

• Identifies vendor solutions to help meet business learning requirements and needs.
• Manages vendor relationships
• Promotes training products and services.
• Raises awareness of university resources.
• Maintains awareness and knowledge of current changes within legal, regulatory, and technology environments that may affect operations.
• Ensures senior management and staff are informed of changes and updates promptly.
• Contributes to an inclusive environment that values differences by building and maintaining collaborative relationships with team members, peers, and ITS leaders.
• Actively embodies ITS values and behaviors, including accountability, ethics, and best-in-class customer service.
• Contributes to a culture of trust and transparency by sharing information broadly, openly, and deliberately.
• Supports the vision for Engagement, Culture, and Communications.
• Works closely with team members and management to implement and support effective solutions for learning and development.
• Maintains currency with technology, standards, and best practices.
• Supports process improvement efforts within the team and across ITS.

Skills: Vendor Management, Solution Sourcing, Training Promotion, Stakeholder Communication, Regulatory Awareness, Inclusive Collaboration, Culture Engagement, Process Improvement

• Develop current training and development content with Line managers.
• Quarterly reviews of training needs, in conjunction with Line managers.
• Plan, direct, and deliver training and development programmes, including staff inductions, to accomplish business goals per functional area.
• Annual needs assessments to identify skills deficits.
• Manage online training tools, courses, and programmes necessary to meet training needs and the skills gaps identified, or manage this activity via external service providers.
• Facilitate learning programmes and interventions
• Coordinate external training as the need arises.
• Ensure that all learning and development initiatives are within budget and that the budget is fully utilized.
• Monitor and report on activities, costs, performance, etc.
• Administer performance processes by liaising with line managers and department heads.
• Assist with leadership and internship interventions.
• Promote an open knowledge-sharing environment that builds knowledge, skills, and service for the benefit of the organization as a whole.
• Liaise with existing staff to clarify job descriptions and related expectations.
• Study and contribute to the operations and climate of the company.
• Build a high-performance culture through delivering on L&D requirements.

Skills: Training Development, Needs Assessment, Program Delivery, Learning Facilitation, Budget Management, Performance Administration, Leadership Development, Culture Building

• Collaborate with managers and staff across the Site to ensure the creation and delivery of a Site learning and development plan which supports the achievement of Site and JM strategy.
• Work with Subject Matter Experts across the business in order to identify and design the appropriate learning and development interventions to meet the requirements for the site.
• Undertake periodic reviews of the effectiveness of learning interventions (suppliers, methodologies, processes, retention of knowledge and skills) and make continuous improvement amendments
• Lead discussions with managers, Site leadership, and the wider JM L&D group regarding succession planning and coordinating associated activities.
• Collaborate with managers and staff across the Site to plan the selection, development, and successful utilisation of Apprentices for the longer-term benefit of resourcing to the Site.
• Develop and maintain the structure and governance of the Learning Management System (LMS) to ensure efficient capture, validation, retention, and retrieval of accurate learning data
• Continuous development of robust training processes, material, and reporting to improve the service quality and cost effectiveness of training.
• Manage the development, delivery, and evaluation of the Site induction programme for all employees and contractors to ensure regulatory and EHS requirements are met, and everyone working on the Site is integrated into the company culture, systems, and processes.
• Utilise technical expertise to develop and maximise the potential of existing learning systems to fit with business requirements and adapt to complement new systems and ways of working in the future.

Skills: Learning Planning, SME Collaboration, Program Evaluation, Succession Planning, Apprentice Development, LMS Governance, Training Process Improvement, Site Induction

• Work in partnership with the Learning and Leadership Development Team/SMEs.
• Send/collaborate with the HRSS Front Office Team for the broadcast email or communication
• Support the pre-work requirement before training specific to logistics, such as ordering meals, setting up the room, venue, and/or supplies needed for the session
• Prepare, Run and publish the report periodically and as the business requires
• Run and report on post learning results for the assessment completed by each trainee
• Creates and manages employee profiles on the learning tools
• Maintains and assuresthe  business relevance of training modules offered
• Maintains each of the modules created and offered in the system
• Manages scheduling for each learning activity
• Performs troubleshooting for issues experienced by the learners in the learning tool
• Manages enrollment for each of the courses

Skills: Training Coordination, SME Collaboration, Learning Communications, Learning Logistics, Training Reporting, LMS Administration, Course Scheduling, Learner Support

• Develop, organize, conduct, and evaluate training programs.
• Collaborate with managers to identify skill gaps and create targeted training (i.e., Facilitator Guide, SOPs) and customized development activities to fill the gaps.
• Deliver regular on-the-job training to ensure quality standards are consistently met with Operations Management.
• Establish programs that create cross-training opportunities for employees.
• Support retraining of employees for process changes.
• Develop a process to recognize employees for training completion and key milestones.
• Create an environment in which training is meaningful and fun.
• Potential to work up to 10% evening hours (after 5 pm ET) to facilitate learning initiatives.

Skills: Training Development, Skills Assessment, On-the-Job Training, Cross Training, Change Training, Training Recognition, Engagement Design, Training Facilitation

• Working with stakeholders to analyse training needs
• Creating and updating a training plan for the location
• Searching for external or internal trainers
• Consulting trainers and trainees on workflow
• Fulfilling training events logistics
• Storing training materials
• Maintaining L&D data for the location
• Collecting PR materials on training programs and initiatives
• Collecting registration and feedback from attendees and other stakeholders

Skills: Needs Analysis, Training Planning, Trainer Sourcing, Workflow Consulting, Training Logistics, Learning Materials, L&D Data, Feedback Collection

• Be responsible for the research, planning, and design of learning plans, modules, and evaluations.
• Organizes and facilitates training sessions and sets up training rooms and equipment
• Develops procedural documentation relating to pertinent legislation, regulations, policies, practices, technologies, and skills development consistent with divisional programs and IT Systems.
• Researches and conducts regular analysis, surveys, and assessments to maintain current training material and practices.
• Implements appropriate tools to evaluate the effectiveness of training programs
• Prepares summary reports on participant feedback and makes recommendations or adjustments.
• Identifies inconsistencies in departmental or branch policies and practices, and recommends actions to remedy.
• Acts as a resource to supervisors, managers, and staff on technical and program knowledge.
• Promotes effective communications and public relations and works in co-operation with internal and external staff, management, vendors, contractors, and other government agencies.
• Maintains current professional practice within the training field, and program technical skills and knowledge by attending various courses, workshops, and conferences, and participating in regular program service delivery, case management, etc.

Skills: Learning Design, Training Facilitation, Procedural Documentation, Training Evaluation, Data Analysis, Policy Alignment, Stakeholder Communication, Technical Expertise

• Research, design, and develop learning solutions, partner with the business to determine performance gaps and possible learning and development solutions using a performance consulting approach.
• Research, design, and/or develop effective learning solutions to meet business needs, implementing the 70/20/10 learning approach.
• Consult with the business to develop or contribute to the development of internal training resources, including visual displays and presentations, user guides, participant and facilitator manuals, course summaries, and session plans.
• Design learning content based on sound instructional design principles and adult learning principles.
• Facilitate and evaluate learning and development activities, deliver interactive and engaging F2F or blended learning programs, including workshops, seminars, inductions, or technology-based programs.
• Facilitate virtual classroom programs and assist others to build their knowledge of available technologies such as Zoom/MS Teams.
• Facilitation of High Potential, Team leader-level leadership development programs.
• Co-facilitate or support guest trainers in their delivery.
• Regularly evaluate training activities to ensure their validity and effectiveness.
• Evaluation, analysis, and interpretation of learning programs (ROI).
• Participate in continuous improvement activities, including feedback and debriefing with the manager, active participation in Communities of practice, and working out loud with the L&D team
• Administration of all aspects of learning programs, and contribute to planning and scheduling of group training sessions.
• Contribute to consistent and up-to-date record keeping of training activities undertaken.
• Contribute to Board reports, People and Culture reports, and other reports
• Contribute to the overall smooth delivery of training events, including logistics and catering.

Skills: Performance Consulting, Instructional Design, Learning Facilitation, Virtual Training, Leadership Development, Learning Evaluation, Training Administration, Continuous Improvement

• Utilize data reports to represent the NA organization to gather insights, improve the learner experience, and advise critical business partners
• Support the North America Learning and Development team in the reporting and experience evaluation process
• Contribute to the planning, launch, and delivery of the North America L&D programs and experiences in partnership with the NA L&D team and World Headquarters (WHQ) Delivery and Partnership teams
• Engage with the L&D Practices team about support and solutions for learning vendor identification, data report inquiries, Smart Sheets application, and inputting learning sessions into the Learning Management System
• Facilitate in-person and virtual L&D programs and solutions across WHQ and North America
• Use highly effective facilitation techniques to ensure effective learning outcomes
• Share feedback on the facilitation experience to continually improve program design
• Continually find ways to enhance the learner experience through innovative delivery techniques (in-person or virtual)
• Collaborate with the team to adapt global solutions to meet local needs, following globally consistent L&D practices
• Impact the planning and maintenance of the learning delivery calendar and process
• Connect 1:1 with North America L&D Manager/Corporate to collaborate on programming, data collection, and insights evaluation in preparation for communicating with key partners, including L&D, NAHR team, and functional leaders in meetings and 1:1’s
• Partner in the effective go-to-market of new programs and drive awareness of and engagement in L&D offerings across distribution centers
• Partner with NA L&D teammates to advise, identify, and prioritize learning needs based on insights to help inform and shape the global L&D strategy and roadmap

Skills: Learning Analytics, Program Delivery, Stakeholder Partnership, Learning Facilitation, Learner Experience, Global Alignment, Program Planning, Needs Prioritization

• Ensures the learning and training infrastructure and activities to guarantee the effectiveness of associates and management in line with business needs
• Interacts with the EMEA HR Team to share best practices and implement corporate initiatives
• Train and develop the SSC staff in line with company objectives
• Designs and develops training and development programs based on both the organization’s and the individual’s needs
• Develops effective induction programs, facilitates and manage delivery of the induction program
• Devises individual learning plans
• Produces training materials for in-house courses
• Implements career paths and succession planning
• Helps line managers and trainers solve specific training problems, either on a one-to-one basis or in groups
• Assists with other HR projects and HR processes under the direction of the HR Manager

Skills: Learning Infrastructure, Training Development, Program Design, Induction Management, Learning Plans, Training Materials, Succession Planning, HR Collaboration

• Prioritize, schedule, and meet deadlines.
• Provides consulting to senior leadership and HR regarding performance and training needs for new hires and existing employees.
• Conducts needs assessments, identifies solutions, and designs training strategies for individual projects.
• Develops and implements measurement and evaluation strategies.
• Manages Learning and Development projects from start to finish and directs L&D team members.
• Delivers training for new hire, MB1, business systems and applications, Internet/Intranet, Customer Service, Mentor Program Development, and any additional projects and/or programs
• Communicates clearly and concisely in the performance of job functions, handles complex situations.
• Provides recommendations on process changes and enhancements, balancing benefits with effort and impacts to users, processes, and technology initiatives

Skills: Project Management, Performance Consulting, Needs Assessment, Training Strategy, Learning Evaluation, Training Delivery, Executive Communication, Process Improvement

• Play a pivotal role in designing, delivering, and measuring talent development programs.
• Conduct needs analysis, developing impactful curriculum and course material consistent with current learning theory, and creating assessment and evaluation instruments that leverage analytics to measure learning effectiveness.
• Develop and facilitate leadership curriculum based on proven strategies determined by current research, benchmarking, and/or assessments.
• Employ design thinking and agile development processes while advocating for new approaches and creative processes.
• Collaborate with subject matter experts in a variety of fields to translate their knowledge into an effective learning experience for others.
• Build strong consulting and working relationships with stakeholders to set and manage expectations, create project plans, and regularly communicate project updates and project status.
• Act as lead instructional designer (ID) on enterprise-wide projects with clear outcomes, and collaborate with other IDs on large or ambiguous projects.
• Create and deliver training products to include self-directed, instructor-led, virtual, video, audio, and animation.

Skills: Talent Development, Curriculum Design, Leadership Development, Design Thinking, SME Collaboration, Stakeholder Consulting, Instructional Design, Blended Learning

• Ensure individual employee development plans are built in conjunction with the employee's and supervisor’s inputs, and then followed up on
• Assist with the development of program curriculum and course content under Tomlinson University, with an emphasis on gamification and micro learning
• Develop and provide one-on-one career coaching curriculum, including assessments, readiness, and defining short- and long-term career goals
• Develop the implementation program plan for the SuccessFactors SAP Development and Learning module
• Work with division managers to develop and maintain role specific training plan matrix
• Work with health and safety to develop and maintain role specific training plan matrix
• Coordinate projects, ensuring strong reporting metrics, evaluation framework (progress and final reporting), and communication strategy
• Deliver activities required under the evaluation framework and prepare progress/final reports
• Ensure high standards of service delivery within an anti-racism and anti-oppression policy framework
• Build out and administer the mentorship programs
• Assist with the development of employee retention initiatives and programs
• Assist with the development and implementation of industry initiatives to shift perceptions and increase the external candidate pool
• Participate in employee working groups
• Assist with talent management and recruiting initiatives

Skills: Development Planning, Curriculum Development, Career Coaching, LMS Implementation, Training Matrix, Program Evaluation, Mentorship Programs, Talent Management

• Be responsible for sales new hire onboarding, as well as development programs for tenured associates.
• Oversee the operations and logistics of the global sales learning program.
• Hands-on knowledge and experience in operations and program management, while being agile, accountable, and results-oriented.
• Directly support Gartner Digital Markets’ top priority of increasing revenue productivity through world-class onboarding of sales new hires
• Oversee logistics and operations of the global sales program to ensure successful execution
• Help standardize and maintain all training materials and resources
• Manage all of the sales learning and development scheduling needs for both new hire and tenured associate training
• Partner with HR to ensure clear and effective communication on new hire start dates and onboarding periods
• Develop surveys and collect feedback for the SL&D team to help determine strengths and areas of opportunity within the program
• Engineer trackers and surveys to measure new hire performance and progress, as well as report and present relevant data back to key stakeholders
• Identify training tools, platforms, and new resources to improve program productivity and effectiveness

Skills: Sales Onboarding, Program Operations, Training Logistics, Learning Materials, Schedule Management, Stakeholder Communication, Learning Analytics, Tool Optimization

• Be responsible for planning, developing, implementing, supporting, and managing training programs to strengthen the skills, knowledge, and abilities of the company’s employees.
• Build and deliver customized training solutions that enhance the products, help attract and retain employees, and increase the collective capabilities of the team.
• Align training goals with overall corporate and departmental strategic and short-term objectives.
• Identify training needs per department, team, function, and individual roles based on performance reviews and skills gap analyses. 
• Determine program priorities, effectiveness, roll-out plans, and set program deadlines.
• Understand and identify the target audience’s training needs and the most appropriate training resources (internal and external) and delivery methods based on content, budget, and other factors. 
• Gather information to then assess, design, develop, produce, implement, update, and provide ongoing maintenance of quality instructional training materials, assessments, and live and web-based training courses.
• Build out learning paths, courses, and assessments in an LMS
• Design and apply assessment tools to track, monitor, evaluate, and analyze results, and assess the effectiveness and identify weaknesses of implemented programs, through the use of trainee and management feedback, survey data, and quiz/test results.
• Facilitate the continuous improvement of programs, as well as identify further individual and team needs and weaknesses, and areas that need additional training.
• Create training schedules, track and create reports on outcomes of all training, and maintain training records for the company.
• Follow departmental procedures to input and maintain team member-specific training activity in the company's Learning Management System, including report generation.
• Coordinate set-up and recording materials for live Learning and Development sessions, including venue, audiovisual, computer training, conference calls, and video conferencing, provides technical/facilitation assistance
• Ensure training offerings and content are aligned with the company’s values, ethics, and legal requirements (federal, state, and local) and designed for a diverse and inclusive workforce. 

Skills: Training Management, Needs Analysis, Learning Strategy, Instructional Design, LMS Administration, Learning Assessment, Program Improvement, Training Compliance

• Build a learning culture, creating a great opportunity to have real influence on the learning strategy, whilst also engaging and supporting employees in a process of continuous learning and development.
• Deliver an innovative learning and development approach in line with business goals and overall learning strategies 
• Manage the creation of a consistent portfolio of digital and face-to-face learning interventions, tools, and support materials, based on the needs of the business 
• Develop a defined set of quality standards for the design of learning materials, supporting the L&D team in engaging the business to align to these standards 
• Drive usage of the learning Experience Platform by sourcing and creating digital content 
• Promote learning opportunities within the business through various internal marketing channels and direct communication with leadership teams and employees 
• Design and delivering front line management/leadership development programmes 
• Help to identify key talent and support the Head of L&D and People Director with the organisation's talent management tools and processes

Skills: Learning Strategy, Learning Culture, Digital Learning, Content Standards, Platform Adoption, Learning Promotion, Leadership Development, Talent Management

• Provide operational support and contribute to the design and facilitation of a variety of cutting-edge employee and leader development, teaming, and coaching programs with a focus on inclusion.
• Designs and facilitates interactive meetings and a variety of solutions via multiple modalities to diverse audiences.
• Facilitate and deliver content to large and small audiences, while keeping participants engaged and supported through coaching and guidance, in person, virtually, or hybrid delivery.
• Supports the development of evaluation and assessment tools to measure impact, including business results, ROI, and improved behaviors clearly demonstrated.
• Develops and maintains learning assets, curricula, and a variety of development best practices that align with organizational goals and values.
• Administer the learning management system, report generation, metrics, and audits.
• Work with the Compliance Manager to track training progress, prepare for audits, etc.
• Monitor and evaluate the training effectiveness through feedback and evaluation following the sessions to continuously improve learning effectiveness
• Use the profound expertise and fresh ideas to promote leadership learning programs
• Maintain continues learning approach and mentoring culture

Skills: Learning Facilitation, Inclusive Development, Program Design, Coaching Delivery, Learning Evaluation, LMS Administration, Compliance Tracking, Leadership Development

• Lead key business processes for the site (new hire orientation for Full-Time Employees and seasonal employees, Saba administration), liaise with AZ and vendor business owners to drive improved, sustainable program.
• Design and deliver training and learning programs for the site, at all levels, including leadership, customizes programs to meet site needs.
• Incorporates key principles such as Lean, HOP, and adult learning.
• Deliver pre-designed training on a one-to-one basis and in group sessions.
• Coordinate training and learning for the site, using an electronic learning platform, drives improvements and delivers valuable programs.
• Perform job needs analyses, monitor training programs, and revise based on future needs and business strategy, ensuring that the site program aligns with stakeholder needs.
• Design and implement training plans on-site. 
• Help create instructional courses, job aids, assessments, and other learning deliverables.
• Find innovative approaches to develop people, creating learning solutions that use new approaches, and sharing industry trends with others.

Skills: Training Leadership, Onboarding Programs, LMS Administration, Learning Design, Needs Analysis, Training Coordination, Instructional Development, Learning Innovation

• Build learning programs that propel the organization's ability to achieve its strategic business goals.
• Conducts training needs analysis and applies a defined methodology for defining optimal solutions for addressing critical gaps in which the learning and development function (training) can support.
• Develops unique training programs, including content development, to fulfill specific needs to maintain or improve job-related skills and competencies.
• Develops and designs instructional material, coordinates educational content, incorporates current technology, and maintains the Milhouse library of available training. 
• Leads and facilitates the creation of training for instructor-led classroom and hands-on, web meetings, and online training delivered by the LMS (learning management system).
• Maintains knowledge of the latest trends in training and development.
• Support for ROI on systems and training programs.
• Comfortable taking risks, prioritizing work based on business needs, communicating new ideas to a variety of audiences, being a trusted partner, and propelling current thinking about learning and development to the next level.
• Assist with design and development for instructor-led and virtual classroom training that consists of PowerPoint slides, class evaluations, training exercises, and knowledge checks/quizzes, tests

Skills: Learning Strategy, Needs Analysis, Training Development, Instructional Design, LMS Delivery, Learning Innovation, Training ROI, Virtual Training

• Facilitate classroom and virtual training/meetings and assess participant progress, apply adult learning theory to daily activities.
• Research, design, develop, and implement instructional materials to support business needs.
• Develop assessment and evaluation tools to measure skills and competencies.
• Lead sub-teams for large or complex projects that require extensive coordination and have ba road impact
• Defines project plans, details of activities, timetables/milestones.
• Keep abreast of changes within the industry, new lines of business, system enhancements, and new technologies.
• Collaborate with managers, employees, HR, and external providers to align on training needs and execution.
• Work closely with the Regional Center of Competency Europe and other markets to exchange and implement regional training solutions.
• Utilize the expertise in instructional design to develop engaging content
• Collaborate with team members to develop learning objectives, performance outcomes, and educational supports.
• Create design documents to facilitate and aid in the development of learning content (i.e, Job Aids, Demo Videos, etc.)
• Work closely with the Head of Learning and Development and the operations team to identify potential learning needs.
• Delivery of quality and engaging, professional learning solutions, courses, and workshops to meet the people, business, and brand objectives.
• Support the design of learning across a range of areas, including new tools, technology, process, product, cross-skilling, soft-skills, behaviors, and mindsets.
• Work with the leadership team to support their capability for leading change.
• Monitor how effectively learning has been transferred.

Skills: Learning Facilitation, Instructional Design, Skills Assessment, Project Leadership, Training Strategy, Stakeholder Collaboration, Content Development, Learning Evaluation

• Experience with instructional design, training, and/or learning technology.
• Experience consulting with stakeholders to understand performance and skill gaps, determine learning solutions, and link to goals.
• Experience using instructional design applications (ie. articulate rise, articulate story line, learning management system, MS Office).
• Experience managing client relationships.
• Experience managing systems and/or technical training development programs.
• Experience developing systems, soft skills, and/or technical training.
• Experience applying adult learning theory, including measuring outcomes of learning.
• Project management skills.
• Ability to analyze and synthesize information while paying attention to detail.
• Proven track record of driving change both on the organizational, team, and individual levels

Qualifications: BA in Psychology with 5 years of Experience

• Learning and development and/or property management experience.
• Experience working in the commercial real estate industry.
• Strong analytical problem-solving skills for transforming defined business needs into development solutions.
• Adaptability to tailor a solution to an individual's unique perspective or frame of reference.
• Ability to communicate, listen, and build alliances across individuals and groups.
• Ability to make independent judgments and priority setting.
• Strong communication and presentation skills.
• Strong organization and facilitation skills.
• Highly collaborative work style.

Qualifications: BS in Human Resources Management with 6 years of Experience

• Ability to communicate effectively with a wide variety of audiences.
• Exercises creativity and develops engaging training materials that support transfer of learning.
• Knowledge of formal training models and possess specific proficiency with the ADDIE model.
• Ability to apply learning theory and business needs into relevant and effective learning opportunities.
• Consistently meet deadlines, manage projects and initiatives to a premium completion.
• Prioritizes effectively and balances both tactical/transactional and high-impact activities.
• Understands organizational goals and aligns training initiatives to support and drive high performance.
• Demonstrates critical thinking and problem-solving skills with results orientation.
• High knowledge and experience in driving people's learning and development
• Previous experience in the HR area
• Experience with online content creation/gamification background

Qualifications: BA in Education with 7 years of Experience

• Experience working in a Production/Manufacturing environment, supporting learning and development for salaried and hourly employees
• Ability to build and maintain strategic, trusting relationships with leaders, stakeholders, and other team members
• Progressive learning and development experience delivering services to salaried and hourly employees
• Knowledge of adult learning principles and instructional design
• Professional awareness of learning and development trends
• Experience as an adult learner facilitator, in-person and virtual learning
• Previous leadership training development experience
• Experience with Learning Management Systems
• Adaptability, flexibility, and willingness to embrace change
• Excellent interpersonal, communication, and problem-solving skills

Qualifications: BS in Organizational Behavior with 8 years of Experience

• Experience working with learning management systems, namely SuccessFactors
• Learning and Development certification and instructional design experience
• Experience working within a L&D/HR function
• Knowledge of L&D activities (including adult learning principles)
• Demonstrable experience in data analysis and reporting
• Excellent IT skills, including proficiency in LMS and the full Microsoft Office suite
• Strong communication and interpersonal skills with internal and external stakeholders.
• Be able to assimilate information quickly and accurately
• Technologically savvy, with an ability to work in a fast-paced and varied environment, combined with a sharp eye for detail
• Demonstrated initiative with a proactive approach to work activities
• Strong interpersonal skills with internal and external stakeholders

Qualifications: BA in Communication Studies with 5 years of Experience

• Working experience in the learning and development field.
• Prior experience in end-to-end training design and modifying existing learning content
• Good degree from a recognized university
• Passionate about people, culture, and learning
• Being highly organized and meticulous
• Be able to work independently with cross-functional teams in a fast-paced and dynamic environment
• Possess strong coordination and project management skills
• Demonstrate exceptional communication competency, both oral and written, in a diverse culture
• Strong affinity for critical thinking, creative thinking, content creation, and result orientation

Qualifications: BS in Business Administration with 4 years of Experience

• Proven experience in Learning, development, and training
• In-depth knowledge of effective learning and development methods
• Experience working with LMS, e-learning platforms, and tools
• Experience in project management, stakeholder management, and budgeting
• Experience with funding schemes
• Proficient in MS Office and Google Suite
• Excellent communication and negotiation skills
• Ability to build rapport with employees and vendors

Qualifications: BA in Sociology with 6 years of Experience

• Experience within an L&D Business Partner/Sales Trainer level role.
• Deep understanding of sales, influencing, and relationship training.
• Experience in classroom delivery and developing blended learning and/or digital solutions.
• Solid experience in conducting training needs analysis (TNA) and collaborating with managers to design and scope training solutions.
• Sound knowledge and experience of a learning management system (Access LMS).
• Experience in managing suppliers and third-party relationships for L&D services.
• Must be a confident self-starter with a pragmatic approach to getting things done.
• Demonstrate proficiency in the use of MS PowerPoint, Word, Outlook, and L&D tech tools.
• Must have excellent verbal and written communication skills with a natural eye for detail.

Qualifications: BS in Instructional Design with 7 years of Experience

• Experience in designing and delivering a broad range of training programs
• Knowledge of instructional design theory and adult learning principles
• Proficiency in Apple products, Google Suite, and Microsoft
• Excellent facilitation, communication, and coaching skills with the confidence and ability to present to a variety of audiences in a clear, concise, and helpful manner
• Sound time management and organizational skills, as well as attention to detail throughout project planning, implementation, and delivery.
• Excellent interpersonal skills and the ability to develop and maintain high trust, including building positive relationships with diverse groups of people throughout the organization
• Passion for developing and coaching others
• Experience in a SaaS company or high-growth environment
• Experience on the admin side of learning management systems and e-learning tools
• Demonstrated ability to engage, collaborate, influence, and champion change for an organization of at least 200 people
• Knowledge of best practices relating to the support and development of the “whole self.”
• Knowledge of restaurant operations

Qualifications: BA in Training and Development with 8 years of Experience

• Highly proficient in Excel with the ability to work with and pull in data from multiple sources
• Effectively prioritizes and completes tasks with great attention to detail to deliver desired outcomes within the allotted time frame
• Demonstrates the ability to work with minimal supervision, adapt to change, respond to various shifts in priorities and schedules, and modify methods or strategies to fit changing circumstances.
• Ability to tactfully handle difficult or sensitive issues with an eye toward cross-cultural awareness and understanding.
• Demonstrates commitment to furthering diversity, equity, and inclusion in the workplace.
• Ability to build relationships, leverage networks, and collaborate with key people of influence across the organization.
• Exhibits excellent written and verbal communication skills.
• Previous experience with CrossKnowledge LMS.
• Basic familiarity with and passion for Learning and/or Organization Development.
• Direct experience within L&D, Training, Talent Management, or related HR experience.

Qualifications: BS in Industrial/Organizational Psychology with 4 years of Experience

• Experience in learning and development, organization development, org design, or related experience
• Strong knowledge of the training lifecycle and the ability to deliver collaterals in each of the training stages
• Excellent written, verbal, and interpersonal communication skills
• Solid advisory skills across all levels of/groups of people in the organization
• Experience with ADDIE and SAM instructional design models
• Experience with Udemy
• Experience with LMS and Authoring Tools (Adobe Captivate or Articulate/Storyline 360)
• Experience with the PPEA lesson planning model
• Experience using Gallups StrengthsFinders

Qualifications: BA in Liberal Studies with 5 years of Experience

• Experience with business change programmes
• Experience with managing a full training life cycle
• Experience with developing technical training material
• Experience as a learning designer
• Experience with delivering in-person and/or virtual classroom training
• Experience with developing training material from processes that are a ‘Work In Progress.’
• Previous experience in ERP (Enterprise Resource Planning), CRM (Customer Relationship Management), and BI (Business Intelligence) Implementations
• Experience designing/developing a variety of learning solutions
• Strong communication and problem-solving skills
• Proficiency with technology (Microsoft, LMS, etc.)
• Strong attention to detail and time management

Qualifications: BS in Workforce Education and Development with 8 years of Experience

• Experience in the area of Learning and Development and training administration
• Experience in L&D project management
• Fluent in English in both writing and speaking
• Proven experience with MS Office (Excel and PowerPoint)
• Thoroughness and excellent organization of one's own work
• Team player with good communication skills
• Can-do attitude and proactive approach
• Taking ownership of an entrusted task
• Hands-on experience in Learning management system.
• Ability to write reports, business correspondence, user instructions, and procedure manuals

Qualifications: BA in Adult Education with 3 years of Experience

• Experience in D2C business, digital, or entertainment
• Ability to analyze, design, and implement training programs
• Knowledge of Coaching and Mentoring techniques
• Must be an expert in Microsoft Word, Excel, and Powerpoint and have worked with the most well-known LMS platforms (SuccessFactors)
• Effective planning and management skills
• Effective training and presentation skills
• Excellent written and verbal communication skills
• Energetic, proactive, and with a sense of urgency
• Good time management skills
• Good logic and reasoning skills
• Proven ability to work on one's own initiative and deliver on training/L&D projects.
• Excellent IT skills and knowledge of training tools/methodologies.

Qualifications: BS in Learning Sciences with 6 years of Experience

• Comprehensive experience in driving learning campaigns and platform engagement
• Competent in managing learning platforms and systems, and understands the technical workings
• Passion for end-user/learner experience
• Experience in designing engaging digital content and a basic understanding of HTML
• Excellent relationship management with confidence and tenacity to drive engagement, particularly with the hard-to-reach audience groups
• Experience in process design and improvement with measurable business benefits
• Knowledge of learning technology trends and a keenness to keep up to date with research
• Experience in a similar level training/L&D specialist role gained within a large corporate or multinational environment.
• Creative approach to learning design and problem-solving.
• Strong analytical and data-driven approach to problem-solving with a can-do attitude
• Ability to work in a fast-paced environment

Qualifications: BA in Human Development with 7 years of Experience

• Experience in Contact Centres, Manufacturing, and Logistics
• Strong Learning and Development background with previous retail experience
• LMS management experience and expertise
• Digital learning design experience and expertise
• eLearning design experience and expertise
• Excellent knowledge of current e-learning methods
• Experienced coach/facilitator
• Good knowledge of Microsoft standard packages
• Strong experience in the design and delivery of training at all levels
• Excellent interpersonal skills and ability to build strong relationships
• Excellent project management skills

Qualifications: BS in Management with 6 years of Experience

• Learning and Development experience with a focus on leadership skills in a corporate environment.
• Experience in designing and delivering curriculum to adult learners in a business environment.
• Experience with developing eLearning and short educational videos.
• Practical knowledge and application of the basic Learning Management System platform.
• Work out of the Westborough, MA office DAILY
• Ability to work in a multi-cultural, challenging environment with frequent interruptions, changing priorities, and deadlines.
• Exceptional presentation and facilitation skills.
• Outstanding written and verbal communication skills.
• Ability to influence stakeholders across all levels of the organization
• Detail-oriented with strong organization and time management skills
• Strong interpersonal skills, ability to give and receive feedback, and coach

Qualifications: BA in English with 8 years of Experience

• Strong L&D background, combining modern, blended learning methods with the achievement of business outcomes 
• Proven success in utilizing digital L&D methods to drive enhanced business value 
• High level of competence in all parts of the L&D cycle, from needs analysis, through design and development, implementation and evaluation, including a familiarity with and use of competencies. 
• Experience in managing the implementation of complex L&D projects both operationally and administratively 
• Ability to operate with a global mindset, making sure the project delivers in all regions across the group. 
• Strong interpersonal and communication skills
• Be able to present and influence at all levels and build and develop strong trusting relationships 
• Advanced Microsoft Office skills (including PowerPoint, Excel, and Word)
• Business experience in event management, recruiting, training, or other people functions
• Excellent organization and time management skills
• Highest ethical standards and ability to respect and employee information as personal and confidential

Qualifications: BS in Information Technology with 9 years of Experience

• Learning and Development Specialist experience
• Strong business acumen and a proven track record of partnering with business units and HR partners
• Experience facilitating small or larger workshops and meetings
• Passion for knowledge sharing, psychology, learning design, and people development
• Good at running projects from start to end
• Self-starter who can work independently but values collaboration as well
• Good communication skills and can interact with partners in the business
• Ability to work in a changing and high-paced environment with outstanding colleagues
• Experience as a corporate trainer
• Proven experience in conducting training online
• Knowledge of platforms, tools, and techniques for conducting training online

Qualifications: BA in Organizational Leadership with 4 years of Experience

• Ability to learning and develop product creation and delivery
• Ability to work collaboratively within a team and with other stakeholders
• Proficient in using Microsoft PowerPoint, Word, and Visio
• Experience in using Articulate and Vyond
• Flexibility, with the ability to manage multiple actions at once
• Be able to translate technical language into business language
• Be able to build and maintain relationships and influence key stakeholders across the business
• A creative and analytical mind with good customer interfacing and excellent communication skills
• Strong attention to detail and problem-solving skills
• Comfort working with multiple groups within the business
• Ability to learn quickly and display initiative
• Ability to work in a deadline-driven environment

Qualifications: BS in Educational Technology with 3 years of Experience

• Good planning, communication, change management, and cultural awareness skills, including financial and global business acumen.
• Ability to quickly understand new technologies and concepts.
• Ability to evaluate variances in learning styles within an audience.
• General familiarity with learning content and delivery solutions.
• Good delivery skills, including teaching and facilitation.
• Project management skills, Lean Six Sigma (LSS)
• Experience delivering and developing training curriculum
• Experience with e-Learning interactive training and Learning Management Systems
• Strong working knowledge of adult learning theory to develop effective training plans and materials
• Experience in the field of Learning and Development
• Experience in designing training and workshops autonomously
• Experience in project management with a well-structured and organized working style

Qualifications: BA in International Studies with 5 years of Experience

• Ability to work in a fast-paced and multi-disciplinary environment and thrive when under pressure.
• Experience in delivering virtual and in-person trainings to large, diverse audiences from consultant level through to senior management.
• Ability to design and deliver training courses and course content
• Ability to show creativity and adaptability, and demonstrate innovative ways to deliver training.
• Working experience within HR or L&D.
• Experience in presenting training content across all levels of the organization.
• Strong written and verbal presentation skills.
• Experience in a Learning and Development role leading both programme design and delivery for multiple audiences
• Deep understanding of the challenges a tech organisation typically faces
• Expert in workplace education and employee development.
• Highly organised and able to multitask efficiently
• Ability to navigate complexity in collaborative ways

Qualifications: BS in Cognitive Science with 7 years of Experience

• Experience in facilitation/trainer role or HS diploma or GED, and experience with Indiana Eligibility Public Assistance Programs.
• Extensive knowledge of Policy and Guidelines in relation to Indiana Eligibility Public Assistance Programs (SNAP, TANF, and Health Coverage).
• Experience working in ICES, FACTS, and SMART
• Coaching, training, or teaching experience
• Excellent communication and presentation skills
• Full-cycle recruitment experience
• Proficiency with office applications and software, as well as social media platforms
• Be able use good judgment and maintain a high level of confidentiality and sensitivity
• Navigating basic office equipment and protocols experience
• Knowledge in office applications and software, as well as Human Resource Information Systems (HRIS)
• Practitioner-level knowledge of MS Office tools on MS Excel and PowerPoint.

Qualifications: BA in Workplace Studies with 5 years of Experience

• Experience in Learning and Development roles
• Strong knowledge of learning tools and processes, with a focus on digital formats
• Strong interest and acquaintance with digital learning formats and eLearning content structures.
• Knowledge of main authoring tools (e.g., Adobe Storyline, Camtasia).
• Knowledge of main performance management theories and practices.
• Exceptional verbal and written communication skills
• Experience in applying Adult Learning Principles
• Superior interpersonal skills, with a demonstrated ability to influence people at all levels of the organisation
• Excellent working knowledge and experience of learning platforms such as Degreed, Blended, and LMS technologies
• Strong analytical competence, with the ability to extract and report on insights gathered via learning activities
• Can-do attitude, problem-solving, and strong passion to follow through on projects and tasks.

Qualifications: BS in Data Analytics with 6 years of Experience

• Experience in facilitating adult learners at the corporate level
• Strong technical skills to instructional design and supporting effective learning solutions such as eLearning and virtual learning.
• Proficiency in Articulate360 and Rise360
• Demonstrated success in facilitating L&D initiatives and programs, including L&D needs analysis and evaluation, curriculum and content design, and instructional methodologies and modalities
• Knowledge of current best practices and thought practices related to coaching, mentoring, performance management, leadership, and adult learning
• Effective planning and management skills, dynamic facilitation and presentation ability, excellent written and verbal skills, strong motivational style, effective time management skills, and solid logic and reasoning capability
• Passion for knowledge sharing, psychology, learning design, and people development.
• Good understanding of the impact and synergies between other HR processes and L&D offerings, such as talent development and performance development
• Outstanding communicator and manage the tasks professionally and transparently
• Comfortable working a flexible schedule to accommodate employees based in the Americas, India, Europe, and APAC 
• Good command of MS Office tools
• Strong attention to detail in the quantitative analysis, while being able to see the bigger picture

Qualifications: BA in Professional Writing with 7 years of Experience