LEARNING AND DEVELOPMENT SPECIALIST SKILLS, EXPERIENCE, AND JOB REQUIREMENTS

Published: Jan 20, 2026 - The Learning and Development Specialist designs and delivers technical and non-technical training across classroom, virtual, and e-learning environments using tools. This role requires strong leadership, change management ability, and proven skill in creating clear, effective training through creative problem-solving and communication tailored to diverse audiences. The specialist also collaborates well in teams, adapts to shifting priorities, and confidently adjusts training materials to meet varying experience levels.

Essential Hard and Soft Skills for a Standout Learning and Development Specialist Resume

  • Instructional Design
  • Needs Analysis
  • Learning Design
  • LMS Administration
  • Training Facilitation
  • Content Development
  • Program Evaluation
  • Data Analysis
  • Talent Management
  • Change Management
  • Stakeholder Management
  • Communication Skills
  • Problem Solving
  • Project Management
  • Collaboration Skills
  • Adaptability Skills
  • Coaching Support
  • Continuous Learning
  • Relationship Building
  • Learning Innovation

Summary of Learning and Development Specialist Knowledge and Qualifications on Resume

1. BA in Human Resource Management with 3 years of Experience

  • Superior written and oral communication skills to deliver training courses, workshops, and presentations, and prepare training documents, correspondence, and reports.
  • Working experience and/or formal training in adult education principles
  • Demonstrated experience in the development, design, and delivery of training courses.
  • Prior experience with learning initiatives and HR functions overall.
  • Advanced experience with MS Office applications and learning technology
  • Advanced proficiency in e-learning software/tools such as Articulate 360 Storyline, Camtasia
  • Experience using a Learning Management System (LMS).
  • Problem-solving skills to identify gaps, develop training solutions, implement appropriate strategies, and resolve logistical issues and challenges.
  • Strong interpersonal skills, including sensitivity, tact, and professionalism when working with course participants, team members, co-workers, and internal and external stakeholders.
  • Organizational skills to undertake multiple assignments and identify priorities.
  • Judgment and discretion skills to make recommendations, identify needs, and resolve issues.
  • Bilingualism in French

2. BS in Education with 5 years of Experience

  • Experience in training and training development
  • Experience with Articulate (e-learning software), a Learning Management System LMS (SCORMS, etc.), or Camtasia (video software applications)
  • Practical knowledge and experience in both technical and non-technical training.
  • Proven experience in the design and delivery of training for multiple environments, including classroom-based and web-based learning formats
  • Demonstrated leadership skills and an ability to lead and manage change
  • Proven ability to work creatively and analytically in a problem-solving environment, utilizing critical thinking capabilities
  • Excellent interpersonal, presentation, verbal, and written communication skills with an ability to consult and communicate complex concepts and technology in simple terminology to a variety of audiences and skill sets
  • Ability to adapt training material and confident in pitching effectively to the relevant experience level.
  • Ability to work as a team, handle multiple tasks at one time, and experience in adapting to last-minute changes and demands.
  • Prior experience in learning design and the use of e-learning tools and platforms.

3. BA in Psychology with 4 years of Experience

  • Good understanding of program management
  • Experience working on projects
  • Good data analysis skills and the ability to present metrics
  • Excellent written and verbal communication skills
  • Excellent presentation and/or facilitation skills
  • Excellent interpersonal skills
  • Understanding of the mechanics of the entire employee lifecycle
  • Experience managing multiple stakeholders across multiple projects
  • Be able to work independently and take initiative
  • Excellent attention to detail
  • Deep level of interest and curiosity about learning and development
  • Learning and Development experience
  • Event management experience
  • Experience at a technology company
  • Experience working remotely in a global environment

4. BS in Instructional Design with 3 years of Experience

  • Training and development experience or equivalent employee benefits experience.
  • Demonstrated ability to effectively deliver training on various topics and facilitate meetings with large groups
  • Excellent written and verbal communication skills, including the ability to simplify complex concepts into narrative or slide format
  • Good interpersonal skills with an interest in developing relationships with colleagues of all levels
  • Strong project management skills with the ability to manage multiple projects at the same time
  • Excellent attention to detail and commitment to high-quality work product
  • Comfortable working autonomously as well as collaborating with the larger team on projects
  • Computer literacy skills in Microsoft Office, with proficiency in PowerPoint.
  • Knowledge of the employee benefits business and/or Mercer
  • Must be reliable and willing to work flexible hours.
  • Must be able to prioritize multiple responsibilities daily promptly.

5. BA in Organizational Development with 6 years of Experience

  • Previous payment collections experience
  • Experience designing, developing, and delivering comprehensive training curriculum, including onboarding, upskilling, continuing education, and leadership skills
  • Experience delivering engaging training, both in-person and remotely
  • Extensive experience developing and facilitating both in-person and virtual learning
  • Capable of identifying needs or gaps in live payment collection techniques and performance
  • Superb facilitation and presentation skills that own the room confidently and hold people's attention
  • Familiarity with various negotiation methodologies
  • Ability to work independently in a fast-paced environment
  • Excellent organizational and project management skills
  • Outstanding interpersonal communication skills with an overall positive and professional disposition
  • Ability to work well within a team environment
  • Ability to manage multiple projects with tight deadlines, possess a high level of self-motivation, and have a strong work ethic
  • Extensive experience using various learning technologies, including LMS (Cornerstone), Virtual Coaching tools, Zoom, CRM, etc.

Editorial Process and Content Quality

This content is part of Lamwork's career intelligence platform and is developed using structured analysis of real-world job data, including publicly available job descriptions, skill requirements, and hiring patterns.

Lam Nguyen, Founder & Editorial Lead, defines the research framework behind Lamwork's career intelligence platform, including job role analysis, skills taxonomy, and structured career insights.

All content is reviewed by Thanh Huyen, Managing Editor, who oversees editorial quality, content consistency, and alignment with real-world role expectations and Lamwork's editorial standards.

Content is developed through a structured process that includes data analysis, role and skill mapping, standardized content formatting, editorial review, and periodic updates.

Content is reviewed and updated periodically to reflect changes in skills, role requirements, and labor market trends.

Learn more about our editorial standards.

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