LEARNING AND DEVELOPMENT BUSINESS PARTNER RESUME EXAMPLE

Job Summary: 

• Partner with functionally aligned leadership and stakeholders to understand short and long-term strategies, identify barriers to achieving business goals, and develop approaches
• Conduct horizon scanning to build insight into existing levels of capability against future requirements, identifying organizational skills gaps and risks
• Gather high-level needs and context in line with business objectives and Recruiting strategy
• Collaborate with global partners and XFN stakeholders to align on a strategy to have maximum impact on the Recruiting organization
• Analyze and evaluate strategic needs and work with program managers and subject matter experts to provide credible solutions
• Partner with stakeholders to complete Learning Needs Analysis, utilizing data to make recommendations on learning solutions
• Foster and develop an embedded culture of learning and continuous improvement to help improve engagement, adoption, and ultimately business impact
• Assist program managers in the development of measurement activities to understand the business impact of learning interventions
• Create strategies that strengthen the processes and drive continuous improvement to help deliver L&D best practices as a global team

Skills on Resume: 

• Strategic Partnership (Soft Skills)
• Horizon Scanning (Hard Skills)
• Needs Analysis (Hard Skills)
• Stakeholder Collaboration (Soft Skills)
• Learning Strategy (Hard Skills)
• Data Analysis (Hard Skills)
• Change Leadership (Soft Skills)
• Impact Measurement (Hard Skills)

Job Summary: 

• Work across the Supply Chain operation to assess individual and organisational learning and capability needs to enable delivery of strategic priorities.
• Undertake effective framing and scoping activities to highlight and identify the right learning solutions.
• Create and implement innovative learning initiatives that increase capability and colleague engagement.
• Identify required outcomes for all learning interventions and collate, measure, and analyse data to demonstrate success and return on investment.
• Keep up to date and research new L&D technologies and trends, showcasing any that will bring cost savings or more effective ways of working to the Supply Chain.
• Support and enhance the onboarding experience for all colleagues in the organisation.
• Identify opportunities for improvement and support the delivery and evaluation of all elements.
• Drive and embed the apprenticeship strategy, identifying value-adding activities through effective use of data to support future activities.
• Work collaboratively with colleagues across the wider HR team to deliver a world-class service to all colleagues.

Skills on Resume: 

• Capability Assessment (Hard Skills)
• Learning Design (Hard Skills)
• Innovation Mindset (Soft Skills)
• Data Measurement (Hard Skills)
• Learning Technologies (Hard Skills)
• Onboarding Design (Hard Skills)
• Continuous Improvement (Soft Skills)
• Cross-Functional Collaboration (Soft Skills)

Job Summary: 

• Work with the business to support the design of new training
• Engage the business to understand business needs and gaps in the Global Training Curriculum
• Work with the Global team to communicate, develop, and deploy programs that meet regional demand
• Present information using a variety of instructional techniques or formats, such as role playing, simulations, team exercises, group discussions, videos, or lectures
• Deliver the interpersonal training curriculum, online and face to face, examples include Presentation Skills, Coaching Skills, and Management training
• Evaluate modes of training delivery, such as in-person or virtual, to optimize training effectiveness and training costs
• Evaluate training materials prepared by instructors, for content and engagement activities
• Keep up with developments in the area of expertise by reading current journals, books, or magazine articles
• Provide input and collaborate across the business to support other special projects or initiatives
• Events manage large training programs
• Liaise with external vendors from venue hire to training delivery, representing the Capco brand in the external market, negotiating costs

Skills on Resume: 

• Training Design (Hard Skills)
• Needs Analysis (Hard Skills)
• Program Deployment (Hard Skills)
• Instructional Delivery (Hard Skills)
• Facilitation Skills (Soft Skills)
• Training Evaluation (Hard Skills)
• Event Management (Hard Skills)
• Vendor Management (Soft Skills)

Job Summary: 

• Developing and implementing wellness and benefits programs, acting as the primary point of contact for new employees, liaising with HRSS internationally, managing the training curriculum, and managing HR communications to the site. 
• Coordinate to identify training and leadership development activities on site, liaise with Global training organisations to implement on-site or UK/Ireland specific training opportunities, and work with international teams to coordinate passport training for employees
• Maintain the training schedule, including advertising, invites, monitoring attendance, and liaising with suppliers.
• Manage communications of HR programs and activities at the site, and support the employees 
• Liaison team and site communications, coordinate site community activities, such as charity events, diversity initiatives, and related activities (such as MS week, etc.), 
• Maintain HR e-board notices, responsible for vendor management for the external benefits provider
• Ensures online portal meets needs, Manages program delivery, including wellness and other benefits changes (Ireland pension program, etc.)
• Identify and implement programmatic changes. 
• Partner with a global benefits organisation to ensure alignment with corporate Benefits strategies.
• Create, manage, and deliver site-specific benefits communications, and work with HRSS to answer UK benefit queries.
• Manages activities, communicates with new employees, and ensures a smooth onboarding experience for employees. 
• Liaise with international HRSS to coordinate contracts, employee data, and other process steps completed. 
• Coaches new employees on company culture and important company processes such as performance management, 
• Coordinates employee transfers and related activities with Global Mobility.

Skills on Resume: 

• Benefits Administration (Hard Skills)
• Training Coordination (Hard Skills)
• HR Communications (Soft Skills)
• Vendor Management (Hard Skills)
• Onboarding Management (Hard Skills)
• Global Coordination (Soft Skills)
• Employee Coaching (Soft Skills)
• Program Management (Hard Skills)

Job Summary: 

• Professionally partner with key stakeholders across a variety of business units
• Conduct needs analysis to identify additional training opportunities in line with the organization/departmental goals through personal continued education
• Maintain a strong executive presence in all company meetings
• Develop scalable learning programs that leverage a variety of mediums PowerPoint, Paycoms Learning Management System, Zoom, WebEx, TL activities, etc.
• Partner with members of L&D for the creation and maintenance of the course curriculum
• Leverage conference and LMS technology to accommodate distance-based learners
• Empower members of the aforementioned departments to conduct the developed training programs consistently and to execute at the highest level
• Manage the amendment and revisions of training programs to adapt to organizational initiatives
• Maximize opportunities to support key organizational initiatives cross-departmentally

Skills on Resume: 

• Stakeholder Partnership (Soft Skills)
• Needs Analysis (Hard Skills)
• Executive Presence (Soft Skills)
• Learning Design (Hard Skills)
• LMS Management (Hard Skills)
• Virtual Facilitation (Hard Skills)
• Training Enablement (Soft Skills)
• Program Optimization (Hard Skills)

Job Summary: 

• Conduct needs analysis and develop capability plans
• Scope learning needs, partner with the design team to design/curate innovative learning solutions, embed, and measure solutions
• Ensure the solution meets the need
• Project manage learning initiatives in line with the learning process.
• Plan, monitor, and deliver excellent outcomes within timelines
• Partner with the design team, business stakeholders, and SMEs to design best practice learning pathways
• Partner with the Operations team to ensure seamless execution of face-to-face programs
• Implement measures to determine the effectiveness of the learning solution.
• Use data to inform decision-making
• Contribute to group-wide people and culture initiatives
• Regular reporting, consultation, and prioritization with senior business leaders.

Skills on Resume: 

• Needs Analysis (Hard Skills)
• Capability Planning (Hard Skills)
• Learning Design (Hard Skills)
• Project Management (Hard Skills)
• Stakeholder Partnership (Soft Skills)
• Data Analysis (Hard Skills)
• Impact Measurement (Hard Skills)
• Strategic Communication (Soft Skills)

Job Summary: 

• Consults with leaders and business partners to determine the most effective instructional methods and tools based on needs assessment and/or specified training needs.
• Utilizes industry best practices to design, develop, and deliver learning events that are effective, measurable, and timely to an audience that encompasses individual contributors through senior leaders.
• Proactively leverages new methodologies and learning technologies to enhance instruction and employee outcomes.
• Evaluates learning and development programs, and reports on measured results, modifying training programs to adapt to business or work environment changes.
• Leads the development, ongoing maintenance, and management of training processes, procedures, and standards for the L&D function.
• Demonstrates the principles of adult learning, time, and classroom management skills, and delivers leadership and core competency development for new and incumbent employees.
• Exhibits refined platform skills, with the ability to read and engage participants in a humble, fun, and energizing manner.
• Coaches individual contributors and leaders on skills and behaviors.

Skills on Resume: 

• Instructional Design (Hard Skills)
• Learning Delivery (Hard Skills)
• Learning Technologies (Hard Skills)
• Program Evaluation (Hard Skills)
• Process Management (Hard Skills)
• Adult Learning (Hard Skills)
• Facilitation Skills (Soft Skills)
• Performance Coaching (Soft Skills)

Job Summary: 

• Manages learning and development programs, curricula, and classes, including leadership development or competency-based curricula, by assuming ownership for pre- and post-training activities, communications, employee check-ins, written evaluations, and ongoing conversations with employees’ Managers to discuss any additional training and development needs to support employee success and job performance.
• Serves as a subject matter expert on learning technology, including learning management systems, understanding system functionality and configuration options to the same extent as vendor Subject Matter Experts (SME).
• Identifies vendor solutions to help meet business learning requirements and needs.
• Manages vendor relationships
• Builds and maintains collaborative, consultative relationships with key business partners and SMEs.
• Serves as a consultant or participant on core or extended enterprise project teams
• Provides leadership guidance and direction to team members.
• Stays abreast of new developments and trends within the L&D industry by establishing and maintaining an appropriate network of professional contacts, maintaining membership in appropriate professional organizations and publications, and attending meetings and seminars.
• Adheres to all company policies, procedures, and business ethics codes.
• Maintains strict adherence and compliance to all laws, rules, regulations, and internal controls specific to the role, including but not limited to Bank Secrecy Act, Anti-Money Laundering, USA Patriot Act, OFAC, and Fair Lending regulations.

Skills on Resume: 

• Program Management (Hard Skills)
• Learning Technology (Hard Skills)
• Vendor Selection (Hard Skills)
• Vendor Management (Hard Skills)
• Stakeholder Consulting (Soft Skills)
• Leadership Guidance (Soft Skills)
• Industry Research (Hard Skills)
• Regulatory Compliance (Hard Skills)

Job Summary: 

• Assess training needs through surveys, interviews with employees, or consultations with managers
• Develop and deliver learning and development programs for sales departments and areas of the business using a variety of instructional techniques
• Use OPRs and skills gap analyses to identify training needs per department, team, and individual
• Develop or oversee the production of instructional materials, aids, and manuals
• Direct structured learning experiences using a variety of appropriate delivery methods
• Evaluate ongoing programs to ensure relevance in business processes and employee development, as well as seeking ways to bring external training in-house to reduce external costs
• Familiarity with traditional and modern training methods, tools, and techniques
• Create evaluations and report on the effectiveness of training programs to ensure the incorporation of taught skills and techniques into employees' work behaviour

Skills on Resume: 

• Training Needs (Hard Skills)
• Learning Delivery (Hard Skills)
• Skills Analysis (Hard Skills)
• Instructional Materials (Hard Skills)
• Facilitation Techniques (Hard Skills)
• Program Evaluation (Hard Skills)
• Training Methods (Hard Skills)
• Impact Reporting (Hard Skills)

Job Summary: 

• Engage and collaborate with the business to identify goals and performance outcomes (current and future state)
• Collaborate with key stakeholders and subject matter experts within the business to perform need assessments, create relevant learning objectives, determine best-fit delivery methods, and build well-connected solutions that will be meaningful to end users and the business operations
• Leverage industry trends, team, and individual ideas to develop appropriate learning experiences for assigned projects, try new approaches and techniques to continuously improve
• Consider the full learning experience from the end users’ point of view, including logistics planning
• Collaborate with the business to determine the best measurements of learning, behavior change, and desired business impact
• Gather feedback to ensure the evolution of programs meets evolving business needs
• Develop appropriate evaluation strategies based on agreed-upon objectives
• Plan project timeline/resourcing commitments/tasks to meet milestones and reporting requirements
• Engage and support other team members to ensure consistent design standards are applied and that maximum team performance is achieved, including creative design and flawless execution
• Evaluate the success of solutions during and post-go-live to report to stakeholders on the impact
• Proactively analyze procedures, approaches, and solutions to be prepared for future refinement
• Deliver training materials effectively tailored to suit a variety of audiences

Skills on Resume: 

• Stakeholder Collaboration (Soft Skills)
• Needs Assessment (Hard Skills)
• Learning Design (Hard Skills)
• User Experience (Soft Skills)
• Measurement Strategy (Hard Skills)
• Project Planning (Hard Skills)
• Continuous Improvement (Soft Skills)
• Training Delivery (Hard Skills)

Job Summary: 

• Delivers multiple training modules, interactive facilitation, planning, and preparation through a variety of mediums, including in-person, pre-recorded, or via virtual meetings
• Maintains inventory of training programs and formal training received by personnel
• Coaches students one-on-one as they work through hands-on exercises
• Assesses training participants' individual learning and recommends to the employee and/or manager the action or training needed to help improve understanding
• Participates in design meetings as a subject matter expert on training content and electronic management of content materials
• Supports users on how to use the Knowledge Library
• Coordinates the initial set-up of classes, which includes reviewing the class list and preparing materials for the class
• Builds relationships with a broad range of stakeholder groups to provide ongoing consultation. 
• Actively works cross-functionally to ensure that learning practices are understood and supported consistently within the learning offerings
• Ensures that learning governance protocols are followed by learning administration groups

Skills on Resume: 

• Training Facilitation (Hard Skills)
• Learning Administration (Hard Skills)
• Individual Coaching (Soft Skills)
• Learner Assessment (Hard Skills)
• Content Management (Hard Skills)
• Knowledge Support (Soft Skills)
• Class Coordination (Hard Skills)
• Stakeholder Collaboration (Soft Skills)

Job Summary: 

• Contribute to the design of and embed a CPC learning and development plan that engages colleagues in continuing professional development
• Consult and collaborate with a range of stakeholders to evaluate development requirements, desired results, any constraints, and identify appropriate solutions
• Be the first point of contact to accurately assess development requests and recommend appropriate solutions to meet the needs of both individuals and the business
• Act as the liaison across corporate services to ensure mandatory training is delivered and behaviours are embedded within the organisation
• Develop L&D awareness and commitment across the organisation to drive continuing professional development
• Implement the required systems and processes to support colleague learning
• Work with the HR team to consider relevant opportunities for apprenticeships and the use of the levy funds
• Work with the Head of HR to drive the adoption of a broader performance management framework, identifying opportunities for development and coaching managers in effective practice
• Utilise and build on the delivery teams’ skills framework to support development opportunities/resourcing strategies that align with the strategy
• Develop a framework of external learning provision that helps achieve consistency of approaches and content relevant to CPC, including cost-benefit analysis with any recommendations
• Support change programmes where learning needs are identified
• Design and project manage the delivery of identified development interventions to meet business, team, or individual needs
• Produce relevant metrics as part of regular reporting, including evaluation measurements to evidence impact and return on investment
• Enable monitoring and review of knowledge and behaviours developed and applied
• Keep up-to-date with the external environment to ensure CPC’s learning opportunities remain relevant, and where external funding can be utilised

Skills on Resume: 

• Learning Strategy (Hard Skills)
• Stakeholder Consulting (Soft Skills)
• Needs Assessment (Hard Skills)
• Systems Implementation (Hard Skills)
• Apprenticeship Management (Hard Skills)
• Change Enablement (Soft Skills)
• Project Management (Hard Skills)
• Impact Measurement (Hard Skills)

Job Summary: 

• Influencing and challenging senior leaders in different areas of the service to develop blended learning solutions that will drive service performance, embed the values, and enable the people to be the best they can be.
• Aligning with the organisation's learning leads within the 'practice groups' to ensure learning is shared across the service in a way that meets current and future operational demands.
• Designing learning programmes, ensuring a 'blended' approach is used, and that they reflect the 70:20:10 approach to learning
• Managing multiple and complex projects and budgets, and delivering to the brief provided
• Working collaboratively with HR and OD partners to support the successful implementation of learning projects.
• Managing external partnerships, including working with external suppliers to build best-in-class L&D products and services.
• Working with the service to understand the customer journey and casework to build relevant content and delivery platforms.
• Aligning development strategies with the best L&D industry thinking and practice.
• Designing and managing blended learning programmes and apprenticeships.
• Delivering content face-to-face in person or remotely via different platforms.

Skills on Resume: 

• Strategic Influencing (Soft Skills)
• Blended Learning (Hard Skills)
• Program Design (Hard Skills)
• Project Management (Hard Skills)
• HR Collaboration (Soft Skills)
• Vendor Management (Hard Skills)
• Customer Insight (Soft Skills)
• Training Delivery (Hard Skills)

Job Summary: 

• Partner with the People Team and Functional Leads to identify gaps and opportunities in the business.
• Develop and deliver new programmes that are aligned with best practice performance and behavioural development.
• Leverage partnerships with internal subject matter experts and external providers to design and build customized content for the Cairn environment.
• Facilitate meaningful conversations with varied stakeholder groups and influence business outcomes through coaching and development.
• Design, develop, and deliver job-specific training programs for individuals and teams.
• Coordinate and facilitate workshops and team off-sites to support company initiatives.
• Support the delivery of Cairn’s onboarding program to enable a strong new starter experience.
• Manage Cairn’s top talent programs and provide support to enrolled employees.
• Manage and coordinate CPD and accreditation programs across various platforms.
• Promote L&D initiatives, training, and support programs across the organisation.
• Track and evaluate learning initiatives to measure impact and provide regular reporting.
• Ensure best practice administration of all L&D activities and maintain accurate training records.
• Act as a role model within L&D, demonstrating knowledge, business awareness, and keeping up to date with developments in effective learning and training methodology.
• Participate in and assist with broader people projects and ad-hoc tasks

Skills on Resume: 

• Stakeholder Partnership (Soft Skills)
• Program Development (Hard Skills)
• Content Design (Hard Skills)
• Coaching Influence (Soft Skills)
• Training Delivery (Hard Skills)
• Workshop Facilitation (Soft Skills)
• Talent Management (Hard Skills)
• Learning Evaluation (Hard Skills)

Job Summary: 

• Develop and execute a global Learning and Development roadmap focused on empowering employees with the knowledge and skills needed to succeed in their roles and to unlock potential.
• Build and design a learning and career architecture for talent across Calypso, in partnership with the HR Business Partners and business stakeholders.
• Optimize team dynamics at all levels through organizational development techniques and frameworks.
• Launch and embed a management development program and a refresh of the high potentials program.
• Envision, curate, and implement scalable learning and development initiatives for leaders and managers in line with Calypso’s strategic objectives and goals and in collaboration with senior leadership.
• Develop company-wide programs that articulate, teach, and strengthen the values and culture.
• Design innovative in-person and virtual learning experiences by developing training content, facilitator guides, websites, and other learning collateral.
• Facilitate live and virtual programs in a way that is tailored and relevant to each audience.
• Maintain knowledge of new and innovative techniques for blended development.
• Conduct learning needs analysis with business stakeholders and subject matter experts to define the most pressing development needs and build impactful and high-quality solutions.
• Utilize talent assessment data to identify employee learning and development needs, recommend and/or design learning solutions.
• Review existing training programs, suggest enhancements and modifications to improve engagement, learning, and retention, and/or to meet the changing needs of Calypso.
• Help build a data-driven learning culture by measuring the effectiveness of learning programs, reporting out, and using data insights to shape the learning roadmap and priorities.

Skills on Resume: 

• Learning Strategy (Hard Skills)
• Career Architecture (Hard Skills)
• Organizational Development (Hard Skills)
• Leadership Development (Hard Skills)
• Culture Building (Soft Skills)
• Learning Design (Hard Skills)
• Facilitation Skills (Soft Skills)
• Data Driven Learning (Hard Skills)

Job Summary: 

• Design, develop, and interpret level 1‐4 course measurements and evaluations
• Manage the implementation, facilitation, and support of new hire orientations and other training, manager onboarding, and core learning experiences
• Assess training needs and implement training and learning opportunities at all levels of the organization. 
• Leverage a world-class technology platform for learning delivery and measurement to enable capability development programs, dashboards for leaders to measure team member capabilities, compliance, and skills gaps to advance the overall operations and value of learning.
• Track statistics, metrics, and ROI, and create additional learning and performance metrics to qualify the expense ratio to initiatives.
• Produce, compile, and evaluate pre‐ and post‐course data for measurement of learning quality, participation, satisfaction, performance, and business impact
• Develop and recommend alternative training methods
• Partner and consult with operational experts and corporate entities to conduct needs/root cause/gap analyses, then design and deliver appropriate learning and custom-designed solutions
• Design, administer, and generate data reporting, information, and documentation in the learning management system
• Collaborate and maintain facilitator guides and participant handouts for assigned training programs, utilizing adult learning theories and curriculum design methods
• Engage in self-directed work, create and maintain timetables for projects, manage deadlines and resources, and work with a wide degree of creativity and latitude, as well as minimal supervision
• Plan and manage class schedules, enrollments, training spaces, materials, and audiovisual needs for training programs
• Advise employees on professional development opportunities, such as courses offered through Talent Development, UNLV, CSN, and the educational assistance program, as well as career advancement programs, etc.

Skills on Resume: 

• Learning Evaluation (Hard Skills)
• Training Facilitation (Hard Skills)
• Needs Assessment (Hard Skills)
• Learning Technology (Hard Skills)
• ROI Analysis (Hard Skills)
• Data Reporting (Hard Skills)
• Project Scheduling (Hard Skills)
• Career Advising (Soft Skills)

Job Summary: 

• Partner with HR Business Partners and Onto Leadership team to shape, customize, and implement learning and development strategies.
• Designs, develops, and implements globally aligned training programs, including exercises, classes, and structured activities based on the stated learning objectives.
• Conducts training using a variety of instructional techniques and formats to include role-playing, simulations, team exercises, group discussions, videos, workshops, demonstrations, and lectures.
• Design and execute team performance workshops, leadership development, coaching, and mentorship programs
• Designs learning plans within the Learning Module of Workday.
• Create documentation for training and manage the HR training calendar for the organization
• Manages the relationship with external training vendors.
• Determines when to develop internal training and when to leverage external trainers for a selective curriculum.

Skills on Resume: 

• Learning Strategy (Hard Skills)
• Program Design (Hard Skills)
• Instructional Delivery (Hard Skills)
• Leadership Development (Hard Skills)
• Workday Learning (Hard Skills)
• Training Administration (Hard Skills)
• Vendor Management (Hard Skills)
• Stakeholder Partnership (Soft Skills)

Job Summary: 

• Plan, design, develop, and drive execution on talent learning and development initiatives.
• Lead talent growth strategies and plans to contribute to rapid business growth
• Drive and manage various talent development programs, including core learning curricula, mentoring program, global mobility program, graduate trainee program, future leaders development and succession planning program, etc.
• Promote the learning culture to enable the collective learning capability.
• Design, develop, implement, and evaluate the training to increase the organization's capability in achieving improvements in performance and operational needs.
• Partner with business leaders, including HRBP, in conducting the learning needs analysis and devising appropriate learning and development programs.
• Facilitate the work of knowledge management, accumulate and induct to optimize the working mechanism, process, tools, etc.
• Formulate the periodical reports and training schedule for senior management review.
• Build and enhance the critical skills and role-based capabilities across all levels of talent.

Skills on Resume: 

• Learning Strategy (Hard Skills)
• Talent Development (Hard Skills)
• Program Management (Hard Skills)
• Learning Culture (Soft Skills)
• Performance Improvement (Hard Skills)
• Needs Analysis (Hard Skills)
• Knowledge Management (Hard Skills)
• Stakeholder Partnership (Soft Skills)

Job Summary: 

• Partners with operations and quality to understand training and development needs for specific business performance issues and assists with determining strategies to meet those needs.
• Assists with the recruitment for and management of the Manager Trainee programs.
• Works directly with Manager Trainees to develop soft skills, administrative skills, and technical skills.
• Creates and facilitates leadership and/or technical training courses.
• Evaluates new managers, leaders, or trainees' needs and growth patterns to optimize training and development costs, ROI, and provide a Best Place to Work experience.
• Seeks feedback from the network to assess trainee performance.
• Administers Learning Paths within the LxP and other learning and development platforms.
• Mentors new managers, leaders, or trainees and provides feedback and coaching to guide leadership and technical development.
• Assists in the design, development, and execution of assessment processes for trainees, leaders, or new managers to ensure development program effectiveness.
• Contributes to the scheduling and tracking of development program requirements, including course offerings and training plans.
• Communicates continuously and resolves conflicts proactively.

Skills on Resume: 

• Stakeholder Partnership (Soft Skills)
• Training Needs (Hard Skills)
• Program Facilitation (Hard Skills)
• Leadership Development (Hard Skills)
• Performance Evaluation (Hard Skills)
• Learning Platforms (Hard Skills)
• Mentoring Coaching (Soft Skills)
• Conflict Resolution (Soft Skills)

Job Summary: 

• Partners with operations and quality to understand training and development needs for specific business performance goals and issues, to determine strategies
• Collaborates across the organization to stay up to date with current technical and leadership expectations and goals to ensure program alignment.
• Analyzes development program data and identifies trends to determine opportunities. 
• Evaluates and implements program and process improvements.
• Research developments in training by reading books, going to seminars/meetings, and attending relevant courses.
• Occasionally assists in the selection of talent to include participation in interviews, screening, job fairs, creation of marketing materials, website management, etc.
• Promotes development programs through various communication methods tailored appropriately to the audience.
• Serves as a development programs ambassador and main point of contact for any program questions or feedback.
• Course facilitation of designated leadership and/or technical classes and workshops.
• Creates and/or revises course content or workshops to meet the needs of attendees.
• Manages enrolment, internal marketing, and logistics of learning events and sessions
• Coordinates with stakeholders, BioLife University facilitators, and internal customers to provide a Best Place to Work Training and Development Experience.

Skills on Resume: 

• Stakeholder Collaboration (Soft Skills)
• Needs Analysis (Hard Skills)
• Data Analysis (Hard Skills)
• Process Improvement (Hard Skills)
• Learning Research (Hard Skills)
• Program Promotion (Soft Skills)
• Course Facilitation (Hard Skills)
• Learning Logistics (Hard Skills)

Job Summary: 

• Design, develop, schedule, and deliver a variety of interactive training tools to make training readily available to all colleagues, including but not limited to face-to-face training, eLearning demonstrations/simulations, self-study modules, webinars, and video conferencing.
• Employ a variety of instructional techniques and formats to include role playing, simulations, team exercises, and group discussions.
• Identify new and emerging instructional design techniques.
• Lead instructional design engagements.
• Leads design/redesign and modernization of learning programs.
• Facilitate internal training programs to prepare the Training and Education team and mentor additional training talent on an ongoing basis.
• Monitor and analyze the effectiveness of learning and development programs to create a culture of continuous improvement.
• Oversee the administration of scheduling and attendance for employees attending internal training programs.
• Provide periodic reports to senior management regarding the completion of e-training programs to ensure that regulatory training requirements are met.

Skills on Resume: 

• Instructional Design (Hard Skills)
• Learning Delivery (Hard Skills)
• Design Leadership (Soft Skills)
• Program Modernization (Hard Skills)
• Trainer Development (Soft Skills)
• Learning Evaluation (Hard Skills)
• Training Administration (Hard Skills)
• Compliance Reporting (Hard Skills)

Job Summary: 

• Work with the Director, Learning and Development, and Corporate Communications, create an internal marketing/communications plan for new and ongoing learning programs.
• Design and implement new programs or solutions to address gaps around talent, culture, and business that will impact the organization.
• Leverage analytics and people insights to design impactful programs to drive growth.
• Collaborate with other HR teams in identifying individual, group, and organizational development opportunities by defining, developing, implementing, and evaluating strategies and programs to drive business goals and priorities forward.
• Empower employees, managers, and leaders to feel ownership of their professional and personal growth through impactful programming and delivery of programs, toolkits, and other resources.
• Adhere to established budgetary guidelines.
• Assist in team functions or activities, including performing duties associated with organizing training events, notifying participants, follow-up, reserving the venue, and other activities.
• Participate in new project implementations and functionality uptake
• See projects through the full lifecycle and perform functions related to requirements gathering, configuration, testing, UAT, and post-production support.
• Ensure compliance with all policies, procedures, and regulatory requirements and manage operational risks.

Skills on Resume: 

• Learning Communications (Hard Skills)
• Program Design (Hard Skills)
• People Analytics (Hard Skills)
• Organizational Development (Hard Skills)
• Employee Empowerment (Soft Skills)
• Budget Management (Hard Skills)
• Project Lifecycle (Hard Skills)
• Regulatory Compliance (Hard Skills)

Job Summary: 

• Connect with, as well as provide guidance and coaching, to business Leaders and HR Business Partners
• Conduct a formal needs assessment by identifying business requirements, scoping out key design/development solutions, and establishing measurement targets and deliverables to understand the learning objectives of content and subject complexities to design and deliver responsive learning solutions
• Engage with HR Business Partners and business leaders/stakeholders to understand learning objectives of content and subject complexities as they apply to measurement and evaluation
• Consults and collaborates with client Subject Matter Experts (SMEs) to analyze and define learning objectives and requirements
• Collaborate with business teams to design, develop, and implement high-quality learning in a blended environment (eLearning, virtual classroom training, self-study)
• Assess, design, develop, and implement learning solutions by using appropriate development and delivery methods/blended learning solutions
• Lead the creative design of learning and development deliverables, including instructional frameworks, content mapping, performance and learning objectives (in consultation with the relevant stakeholders/business and/or leaders), prototypes or drafts, storyboards, etc.
• Facilitate or partner in the delivery of innovative learning solutions to address performance requirements, integrating change management best practices
• Maintain current knowledge of best practices in adult learning theory, instructional design practices, and learning technology delivery solutions, and keep current with innovative and leading-edge trends/development
• Vet the quality of vendor partners and manage vendor relationships and projects, including managing appropriate internal experts and approvals

Skills on Resume: 

• Stakeholder Coaching (Soft Skills)
• Needs Assessment (Hard Skills)
• Learning Evaluation (Hard Skills)
• Instructional Design (Hard Skills)
• Blended Learning (Hard Skills)
• Creative Design (Hard Skills)
• Change Management (Hard Skills)
• Vendor Management (Hard Skills)

Job Summary: 

• Consult on the needs of business with leaders, supported by key cross-functional partners (HRBPs, Diversity Business Partners, other learning organizations, etc.) to diagnose organization, leadership, team, site, and individual needs and create clear learning roadmaps that include the most relevant programs, resources, and plans to address the most critical leaders and teams to develop
• Support with understanding, embedding, and go-to-market strategies across EMEA for the Diversity and Inclusion initiatives
• Build deep relationships with the employees, managers, leaders, and HR Business Partners as a way to get to know how to best meet the needs of the teams and organizations
• Measure success, using data to provide insights and influence key stakeholders.
• Partner with the relevant analytics teams and business to conduct a needs assessment and diagnose the transfer of learning to provide redesign insight
• Lead team development engagements to increase team performance, starting from diagnosis and design through delivery.
• Provide one-on-one coaching to managers and leaders
• Help leaders, managers, and teams understand their role in fostering the health of their team and what self-solve tools and resources they can pull on
• Partner with both the Global and International L&D teams to execute on the L&D strategy and vision.
• Be the connective tissue between L&D and the business
• Provide insights from the business to influence L&D priorities with design, development, implementation, and optimization of the programs, and actively contribute to the design and development effort
• Consult with other internal training teams to share best practices and ensure continuity across multiple programs and teams
• Serve as a thought leader for the partners and clients, wherever learning is concerned, in supporting their own ability to learn on-the-job and from their own expertise

Skills on Resume: 

• Learning Consulting (Soft Skills)
• Needs Diagnosis (Hard Skills)
• Learning Roadmaps (Hard Skills)
• Diversity Inclusion (Hard Skills)
• Stakeholder Relationships (Soft Skills)
• Data Insight (Hard Skills)
• Team Development (Hard Skills)
• Executive Coaching (Soft Skills)

Job Summary: 

• Contributing to the Lab’s talent management strategy
• Assessing organizational training and development needs
• Designing leadership, supervisory, and general employee training and development curricula
• Using instructional design principles to develop training courses for online and classroom delivery
• Delivering classroom training related to general employee, supervisory, leadership, and scientific development
• Supporting the design and delivery of customized organizational development programs (e.g., team building, mentoring)
• Evaluating and using assessment tools for leader and employee development (e.g., 360 assessments)
• Coaching and developing employees
• Consulting with internal and external stakeholders to resolve problems and offer guidance to managers
• Supporting the Manager, Talent Management, with special projects (e.g., succession planning)

Skills on Resume: 

• Talent Strategy (Hard Skills)
• Needs Assessment (Hard Skills)
• Curriculum Design (Hard Skills)
• Instructional Design (Hard Skills)
• Training Delivery (Hard Skills)
• Organizational Development (Hard Skills)
• Employee Coaching (Soft Skills)
• Stakeholder Consulting (Soft Skills)

Job Summary: 

• Work with the Academy Manager and stakeholders in assigned business units to identify learning needs.
• Design, develop, and implement hybrid learning solutions in assigned business units.
• Facilitate high-impact, interactive in-person and virtual sessions.
• Develop professional, collaborative relationships with Academy team members, Human Resources Business Partners, business unit leaders, and subject matter experts.
• Build and maintain business knowledge, staying abreast of product enhancements and process changes in assigned business units.
• Keep abreast of the most up-to-date research and development in the learning and development industry to ensure the relevance and validity of learning solutions.
• Follow established Academy training development guidelines.
• Act as a true ambassador of learning and take responsibility for their personal growth and professional development.

Skills on Resume: 

• Needs Analysis (Hard Skills)
• Learning Design (Hard Skills)
• Hybrid Learning (Hard Skills)
• Training Facilitation (Hard Skills)
• Stakeholder Collaboration (Soft Skills)
• Business Acumen (Hard Skills)
• Industry Research (Hard Skills)
• Learning Advocacy (Soft Skills)

Job Summary: 

• Design and deliver (remotely and in a hybrid context) innovative learning solutions at global and regional levels (innovative learning resources, eLearning, virtual classes, blended programs, etc.)
• Facilitate training programs using skillful application of adult learning theory.
• Draw upon a wide variety of techniques to ensure engagement, knowledge transfer, skill development, and efficient, fun learning.
• Deliver best-in-class learning experiences focusing on employee experience to drive engagement and soft skills development.
• Improve and deliver the Criteo Manager program skillfully.
• Lead major learning projects or ensure the rollout of global learning projects for the employees.
• Use the best learning tech in line with the global L&D strategy.
• Liaise with the business to identify development needs and address those needs through learning experiences.
• Support and coach the learning champions community to build their learning paths and spread a learning culture
• Monitor content and learning analytics in the LMS
• Ensure the monitoring, tracking, evaluation, and reporting on the impact of learning experiences (KPIs, behavior change, qualitative feedback, etc.).
• Oversee the management of a portfolio of providers, ensuring the highest quality of methodology, content, and delivery in alignment with Procurement policies.
• Manage learning budget in line with the company and People team resources and proactively liaise with FP&A to ensure alignment and adequate reporting.
• Work as a “one APAC People team”, and display strong teamwork, especially with PBPs.
• Translation and localization for the training deck for the Japan/Korea market
• Find and coordinate with a local translation provider
• Help businesses to identify local training providers pertheir needs, and coordinate training programs.

Skills on Resume: 

• Learning Design (Hard Skills)
• Training Facilitation (Hard Skills)
• Adult Learning (Hard Skills)
• Project Leadership (Hard Skills)
• Learning Technology (Hard Skills)
• Needs Analysis (Hard Skills)
• Learning Analytics (Hard Skills)
• Stakeholder Coaching (Soft Skills)

Job Summary: 

• Support the business to achieve relevant accreditations, i.e., IIP/IID
• Liaise and manage any 3rd party delivery, ensuring the expected standards are met
• Coach and mentor, plus the ability to understand and facilitate feedback from psychometric tools
• Consult with the business to understand their learning and development needs in detail and facilitate the delivery of the most appropriate solutions
• Work with the Head of Group Learning and Development to align the L&D offer with the overall business strategy
• Deliver learning at a senior level across the business, demonstrating expert facilitation and presentation skills
• Design and implement a group-level learning plan, covering everything from leadership training and soft skills to sector-specific skills such as visual merchandising and interior design.
• Design and deliver a range of blended learning options, including e-learning, classroom training, coaching, and mentoring
• Source, implement, and post-evaluate the organisation’s LMS, collaborating with the wider HR team
• Work closely with other areas of the business to understand their training and development needs. 
• Provide support, guidance, and advice to project stakeholders within the business on all L&D matters
• Clear understanding of GDPR and compliance regulations
• Manage the portfolio of learning projects to ensure deliverables are produced within the time and cost constraints set for each project
• Partner with the business to make sure the learning needs within a defined area are met by diagnosing capability gaps and collaborating with relevant partners to agree on the learning solution, whilst linking to the goals/strategy
• Maintain working relationships with relevant departments associated with each project to ensure learning is applied correctly and has the desired outcomes
• Partner with the relevant operational areas to deliver annual training to measure employee competence and add value, and help improve performance or behaviours
• Record and report on learning projects, using MI and the internal LMS, to ensure employee Training and Competence is tracked and can be evidenced
• Design learning following the L&D governance process, whilst using project management software to track project progress and approvals

Skills on Resume: 

• Learning Strategy (Hard Skills)
• Needs Diagnosis (Hard Skills)
• Senior Facilitation (Soft Skills)
• Blended Learning (Hard Skills)
• Vendor Management (Hard Skills)
• LMS Management (Hard Skills)
• Project Management (Hard Skills)
• Compliance Governance (Hard Skills)

Job Summary: 

• Development and coordination of various learning solutions across the organisation in collaboration with the HR Business Partner team
• Design and develop learning experiences to facilitate learners in acquiring knowledge, skills, and competencies in an effective and appealing manner
• Conduct needs analysis with business stakeholders and subject matter experts to define the most pressing development needs and build impactful solutions
• Serve as the project manager for multiple learning experiences
• Evaluate the effectiveness of learning programs and develop strategies that lead to improved results
• Manage vendor relationships to ensure projects meet specified requirements and are completed promptly
• Research emerging learning strategies
• Coordinate the Management Enablement and High Potentials programs and other key developmental programs
• Construct career paths and learning journeys across functions aligned with the performance and development strategy
• Help build a solid succession planning process
• Assist the communication of performance and development projects to People Partners and stakeholders
• Improve processes that enable better cross-team collaboration in fast-paced environments
• Be focused on tangible, measurable results while being able to cultivate new relationships by displaying motivating and influencing skills
• Find comfort in working in a fast-paced environment

Skills on Resume: 

• Learning Design (Hard Skills)
• Needs Analysis (Hard Skills)
• Project Management (Hard Skills)
• Program Evaluation (Hard Skills)
• Vendor Management (Hard Skills)
• Career Pathing (Hard Skills)
• Stakeholder Communication (Soft Skills)
• Influencing Skills (Soft Skills)

Job Summary: 

• Review data and processes to identify learning gaps.
• Work with recruiting team managers to monitor new starter 90-day learning plans, ensuring performance progress is being made, and any early gaps in knowledge are quickly identified and addressed.
• Help roll out any new cross-functional training initiatives and programs.
• Evaluate the success of recruitment training programs by creating post-training surveys, performing systems and tools spot checks, and meeting regularly with relevant stakeholders.
• Remote position and can work remotely from anywhere with reliable internet access in the US, Canada, the United Kingdom, Belgium, Poland, Spain, Senegal, Cote d'Ivoire, Mali, Uganda, Kenya, or Ghana.
• Provide specialist leadership, advice, design, and delivery of key project and program activities
• Act as a primary contact with the external specialist partner, Maximus, representing The Salvation Army
• Strategically contribute to thinking, analysis, and solutions development as facilitated by the Leadership Development Strategy and the external specialist partner to review, analyse, develop, and assist with the formation of strategies and approaches and the implementation of solutions for leadership and management development in line with The Salvation Army’s strategic imperatives
• Logistics planning with the project’s external specialist partner and other key stakeholders, and management of particular initiatives and activities by the Leadership Development Strategy
• Liaise and partner with the global L&D team members to understand and take full advantage of training solutions developed at a global level, and coordinate, deliver, and facilitate these programs within Australia and New Zealand
• Design and develop learning solutions (e-learning, classroom, virtual, blended) using PPG’s Learning systems and tools
• Be responsible for the coordination and administration
• Communicate effectively with key partners and provide professional learning consultancy
• Engage with stakeholders across the business areas to understand the business need and support the execution of development plans.
• Become a trusted advisor to the business on all L&D-related matters.
• Communicate and promote the development resources available to the talent.
• Manage the L&D portfolio within commercial constraints and broader KPIs of the business.

Skills on Resume: 

• Learning Gap Analysis (Hard Skills)
• Training Evaluation (Hard Skills)
• Program Coordination (Hard Skills)
• Learning Design (Hard Skills)
• Stakeholder Consulting (Soft Skills)
• Vendor Partnership (Soft Skills)
• Learning Administration (Hard Skills)
• Portfolio Management (Hard Skills)