LEAD ADMINISTRATOR RESUME EXAMPLE

Published: Jan 09, 2026 - The Lead Administrator oversees key accounting functions, including accounts receivable, accounts payable, billing, and customer account management, while ensuring accurate invoicing, troubleshooting, and support for sales and inventory processes. This role involves leading the branch in the effective use of Nutrien’s digital platform and SAP systems, providing proactive administrative support, and responding to customer inquiries and service needs. The administrator also anticipates team requirements, supports process improvements, and delivers systems training to new and existing employees.

Tips for Lead Administrator Skills and Responsibilities on a Resume

1. Lead Administrator, Blue Horizon Analytics LLC, Boise, ID

Job Summary: 

  • Contact for all Oracle database issues.
  • Work closely with infrastructure teams (servers, network, etc) to troubleshoot and resolve problems.
  • Actively manage the performance of the various Oracle databases, including capacity planning and tuning.
  • Coordinate with other team members to ensure software consistency across the Oracle landscape.
  • Participate in the IT Change Management process and validate/approve all Oracle database-related changes.
  • Keep abreast of new developments and forecasts of future trends in the areas of database technology.
  • Work with internal and external customers to understand their requirements in order to form a forward-thinking architectural vision for the infrastructure of the Company.
  • Create, manage, and maintain a team of Oracle DBAs with each DBA being a Subject Matter Expert in different areas of Oracle Database Administration.
  • Provide input on and support new projects affecting the Oracle database landscape.
  • Engage and interface directly with Oracle for product support/questions.
  • Define solutions by identifying requirements and writing functional specifications.
  • Consult with technical subject matter experts.
  • Advise on options, risks, costs versus benefits and impact on other business processes and system priorities, contributes to cost versus benefit measures.


Skills on Resume:

  • Oracle DBA (Hard Skills)
  • Database Tuning (Hard Skills)
  • System Troubleshooting (Hard Skills)
  • Capacity Planning (Hard Skills)
  • Change Management (Hard Skills)
  • Database Architecture (Hard Skills)
  • Team Leadership (Soft Skills)
  • Stakeholder Communication (Soft Skills)

2. Lead Administrator, Silver Pine Consulting Group, Missoula, MT

Job Summary: 

  • Provide administrative support for meetings and events, such as scheduling and coordinating appointments, booking/confirming appointments and supporting any events delivered on-site.
  • Process referrals and input accurate and timely data into a variety of Management Information Systems used to monitor and manage the service.
  • Maintain and manage the databases and collate service reports/statistical analysis that contribute towards performance reports.
  • Produce reports and support the preparation of monitoring reports, financial and performance for the service.
  • Manage and respond to inbound queries from a range of internal and external sources.
  • Support management/colleagues with data collation and checking, research, and the preparation and supply of information.
  • Greet visitors promptly and courteously and direct them to the appropriate staff member.
  • Undertake progress tracking of clients via a variety of communication methods.


Skills on Resume:

  • Meeting Coordination (Hard Skills)
  • Appointment Scheduling (Hard Skills)
  • Data Entry Accuracy (Hard Skills)
  • Database Management (Hard Skills)
  • Report Preparation (Hard Skills)
  • Query Handling (Soft Skills)
  • Visitor Reception (Soft Skills)
  • Client Progress Tracking (Hard Skills)

3. Lead Administrator, Northbridge Environmental Services Inc, Duluth, MN

Job Summary: 

  • Assist the Service/Area in the coordination and development of short-term/specific projects.
  • Support key tasks and priorities and the design/implementation of systems and procedures across the Service and within the team in order to meet business objectives and operational needs.
  • Administer financial control systems in relation to client expenses/petty cash.
  • Undertake continuing professional development, including participating in supervision, performance appraisals and attending training.
  • Work in accordance with all relevant legislation, policies and procedures and guidelines, both internal and external.
  • Keep abreast of policy and professional development within the area of professional expertise.
  • Promote, adhere to and live workplace values of being honest, committed and inventive.
  • Act as an employment agency for permanent recruitment and an employment business for the supply of temporary workers.


Skills on Resume:

  • Project Coordination (Hard Skills)
  • Process Implementation (Hard Skills)
  • Financial Administration (Hard Skills)
  • Petty Cash Control (Hard Skills)
  • Policy Compliance (Hard Skills)
  • Professional Development (Soft Skills)
  • Workplace Ethics (Soft Skills)
  • Recruitment Support (Hard Skills)

4. GPS Lead Administrator, Keystone Community Solutions LLC, Harrisburg, PA

Job Summary: 

  • Conduct CWS introduction with new engagements/practitioners via a live conversation.
  • Gain an understanding of the size and scope of the engagement.
  • Articulate the CWS process, including the reasons behind the processes that are in place.
  • Focus on the benefit to the project, but also on mitigating risk to the firm.
  • Set expectations on bill rates, procurement time frame, and possible challenges to filling the engagement's needs.
  • Make recommendations on sourcing strategy at the project level, project-specific suppliers, and alternate sourcing models (bulk buy, academy).
  • Direct the creation of project records in Fieldglass.
  • Create reqs, work orders, and schedule interviews.
  • Set up a project/supplier call to discuss the overall project, immediate and future needs, etc.
  • Responsible for ongoing project management/relationship building.


Skills on Resume:

  • Stakeholder Onboarding (Soft Skills)
  • Engagement Assessment (Hard Skills)
  • Process Communication (Soft Skills)
  • Risk Mitigation (Hard Skills)
  • Rate Negotiation (Hard Skills)
  • Sourcing Strategy (Hard Skills)
  • Fieldglass Management (Hard Skills)
  • Relationship Management (Soft Skills)

5. GPS Lead Administrator, Redwood Valley Research Group, Eureka, CA

Job Summary: 

  • Handle end-to-end contractor procurement activities.
  • Conduct ongoing project maintenance.
  • Provide monthly insight into sourcing performance for the engagement team, supplier performance, turnover, rates, etc.
  • Conduct regular forecasting with engagements to determine their ongoing needs.
  • Ensure the follow-up with projects on contractor end dates and obtain feedback on contractors that are rolling off.
  • Ensure that project records, work orders, reqs, and timesheets are kept up to date.
  • Provide monthly (or more frequent updates to CSS leadership on project activities.
  • Follow up after calls with emails summarizing discussions, action items, deadlines, etc.
  • Gather feedback from engagement teams on candidate submittals/interviews.


Skills on Resume:

  • Contractor Procurement (Hard Skills)
  • Project Maintenance (Hard Skills)
  • Performance Reporting (Hard Skills)
  • Demand Forecasting (Hard Skills)
  • Contractor Offboarding (Hard Skills)
  • Records Management (Hard Skills)
  • Leadership Reporting (Soft Skills)
  • Stakeholder Follow-Up (Soft Skills)

6. GPS Lead Administrator, Great Plains Operations Services, Kearney, NE

Job Summary: 

  • Partner with the Category Manager to recommend changes in sourcing strategy to the engagement team based on challenges/successes.
  • Ensure project-specific policies are met.
  • Contribute to CWS Growth.
  • Share lessons learned with other CWS Team members.
  • Collaborate with the team on ways to improve the services provided by CWS.
  • Provide growth opportunities to Administrators and Senior Administrators.
  • Provide clear, immediate feedback to team members, both positive and developmental.
  • Feedback must be documented in an email with copies to the team member's coach and the CSS Leadership.
  • Build knowledge and eminence in order to drive CSS exposure with Deloitte Leadership.


Skills on Resume:

  • Sourcing Strategy (Hard Skills)
  • Policy Compliance (Hard Skills)
  • Business Growth (Hard Skills)
  • Knowledge Sharing (Soft Skills)
  • Team Collaboration (Soft Skills)
  • Talent Development (Soft Skills)
  • Performance Feedback (Soft Skills)
  • Leadership Engagement (Soft Skills)

7. Lead Administrator, Coastal Pathway Management LLC, Wilmington, NC

Job Summary: 

  • Achieve the organization's mission and goals by working in close partnership with the organization leader, faculty, staff, students and service providers.
  • Develop and implement the organization's strategy.
  • Understand and monitor external and internal factors influencing the organization's mission and goals.
  • Plan for financial and non-financial resources required for the organization to achieve its goals.
  • Support organization and program leaders in conceptualizing, prioritizing, and planning new programs or program changes.
  • Support and drive the organization's process for strategic planning with key faculty and staff.
  • Connect the organization and the University through communication, alignment of priorities, implementation of initiatives, and active engagement in the organization's or the University's administrative priorities.
  • Effectively represents the organization's needs, challenges, and opportunities at the University level.
  • Proactively shares knowledge and best practices with others.


Skills on Resume:

  • Strategic Leadership (Soft Skills)
  • Strategy Development (Hard Skills)
  • Environmental Analysis (Hard Skills)
  • Resource Planning (Hard Skills)
  • Program Development (Hard Skills)
  • Strategic Planning (Hard Skills)
  • Organizational Alignment (Soft Skills)
  • Knowledge Sharing (Soft Skills)

8. Lead Administrator, Ironclad Engineering Support, Pueblo, CO

Job Summary: 

  • Provide comprehensive financial information, analysis and advice to optimize the use of the organization's financial resources.
  • Create and update long-range financial plans, reflecting all critical issues.
  • Identify available financial resources (current and future), and advises and deploys efficiently to best support organization objectives.
  • Prepare all-funds budgets, analyze financial activities and performance against budget, make adjustments and take action.
  • Implement and maintain strong internal controls to provide reasonable assurance of effective and appropriate resource use, accurate financial information, adherence to contractual obligations and agreements, policies, procedures, and external regulatory requirements.
  • Identify, communicate, address and escalate risks in a timely and appropriate manner to protect the assets, resources, information and reputation of the organization and the University.
  • Ensure all faculty and staff understand the regulations and Yale requirements as they pertain to their scope of activity.
  • Ensure the organization employs effective practices for retaining, attracting and developing talent in line with University guidelines and contractual agreements.


Skills on Resume: 

  • Financial Analysis (Hard Skills)
  • Financial Planning (Hard Skills)
  • Resource Allocation (Hard Skills)
  • Budget Management (Hard Skills)
  • Internal Controls (Hard Skills)
  • Risk Management (Hard Skills)
  • Regulatory Compliance (Hard Skills)
  • Talent Management (Soft Skills)

9. Lead Administrator, Lakeside Policy Institute, Traverse City, MI

Job Summary: 

  • Ensure that all organization staff participate in the University's performance management and career development processes.
  • Ensure the needs of the organization’s current and future talent are assessed periodically and that issues are addressed, facilitating the movement of talent and developing Business Operations staff.
  • Cultivate a diversity of backgrounds and perspectives in the organization.
  • Assure that the organization follows appropriate School and University policies and procedures related to Human Resources.
  • Ensure efficient and effective completion of all administrative and financial services provided to the organization.
  • Ensure high-quality delivery of administrative services by providers outside the organization, including human resources, information technology, procurement, student services, post-doctoral affairs and faculty affairs.
  • Establish, monitor, and meet or exceed targets for operational excellence.
  • Identify and implement opportunities to achieve continuous improvement of processes.
  • Responsible for building and managing a team of high-performance administrative and financial professionals.


Skills on Resume:

  • Performance Management (Hard Skills)
  • Talent Planning (Hard Skills)
  • Diversity Inclusion (Soft Skills)
  • HR Policy Compliance (Hard Skills)
  • Administrative Operations (Hard Skills)
  • Vendor Management (Hard Skills)
  • Operational Excellence (Hard Skills)
  • Team Leadership (Soft Skills)

10. Lead Administrator, Summit Ridge Technologies LLC, Ogden, UT

Job Summary: 

  • Provide direction and guidance on administrative activities as they relate to the business unit and broader team support.
  • Responsible for end-of-month reporting.
  • Ensure compliance with financial policies and procedures.
  • Obtain guidance and input regarding tasks and projects to improve the financial performance of the business.
  • Advice on non-compliance issues.
  • Responsible for day-to-day liaison with key operational team members to provide administrative assistance.
  • Assist with the preparation of claims and end-of-month project and contract reports.
  • Work with the operations/project manager to ensure reports are submitted on time and accurately.
  • Provide project costs and hours reporting.


Skills on Resume:

  • Administrative Oversight (Hard Skills)
  • Month-End Reporting (Hard Skills)
  • Financial Compliance (Hard Skills)
  • Financial Advisory (Hard Skills)
  • Non-Compliance Guidance (Hard Skills)
  • Operational Liaison (Soft Skills)
  • Claims Preparation (Hard Skills)
  • Cost Reporting (Hard Skills)

11. Lead Administrator, Blue River Health Systems Support, Owensboro, KY

Job Summary: 

  • Work with clients to ensure contract obligations are met with regard to invoicing and payment terms.
  • Oversee employee/equipment data in the relevant document control system.
  • Run and check data integrity reports and approve payroll reports for approval.
  • Approve new jobs and budgets in JDE and close out once complete and reconciled.
  • Oversee contract variations as requested by the Project Manager.
  • Run monthly project and forecast reporting.
  • Concur entry and approvals.
  • Submit invoices on time and in accordance with contract terms.


Skills on Resume:

  • Contract Compliance (Hard Skills)
  • Invoicing Management (Hard Skills)
  • Data Integrity (Hard Skills)
  • Payroll Approval (Hard Skills)
  • JDE Administration (Hard Skills)
  • Budget Control (Hard Skills)
  • Forecast Reporting (Hard Skills)
  • Expense Approval (Hard Skills)

12. Group Lead Administrator, Prairie Oak Workforce Solutions, Ames, IA

Job Summary: 

  • Serve as a full-time Lead Administrator for the Engineered Materials Group within the Operational Systems and Technology (OST) Division in the National Security Directorate (NSD).
  • Responsible for providing administrative support to the Group Leader, as well as to six Team Leaders (TLs) and approximately 75 staff members.
  • Responsible for to day operations of the group office.
  • Identify and make recommendations to resolve administrative issues/processes affecting the organizational unit and teams to develop solutions.
  • Participate and/or lead small teams to solve issues and problems.
  • Develop solutions to a variety of complex problems based on established policy, precedent, or knowledge of the subject area.
  • Demonstrate excellent and proactive communication.
  • Regularly functions in a high-paced environment with conflicting priorities.


Skills on Resume:

  • Administrative Leadership (Hard Skills)
  • Office Operations (Hard Skills)
  • Executive Support (Hard Skills)
  • Process Improvement (Hard Skills)
  • Problem Solving (Hard Skills)
  • Policy Application (Hard Skills)
  • Proactive Communication (Soft Skills)
  • Priority Management (Soft Skills)

13. Group Lead Administrator, Granite Peak Infrastructure Services, Helena, MT

Job Summary: 

  • Demonstrate good customer service skills.
  • Interact professionally with staff, management, external collaborators and sponsors.
  • Serve as a resource to staff regarding policies and procedures by maintaining a working knowledge of relevant policies, procedures, and practices.
  • Assist staff in following appropriate procedures and using necessary forms to conduct business in an efficient and compliant manner.
  • Exercise independent evaluation and judgment.
  • Handle a wide variety of situations, taking appropriate action while maintaining a high level of confidentiality and professionalism.
  • Create and maintain a strong network and establish positive working relationships throughout the directorate, laboratory and external customers and contacts.
  • Mentor peers and junior staff.


Skills on Resume:

  • Customer Service (Soft Skills)
  • Professional Interaction (Soft Skills)
  • Policy Knowledge (Hard Skills)
  • Process Guidance (Hard Skills)
  • Independent Judgment (Soft Skills)
  • Confidentiality Handling (Soft Skills)
  • Relationship Building (Soft Skills)
  • Staff Mentoring (Soft Skills)

14. Group Lead Administrator, Crosswind Data Services LLC, Abilene, TX

Job Summary: 

  • Receive primary direction and assignments directly from the Group Leader and TLs.
  • Work is primarily independent within the framework of established policies and procedures, while exercising discretion and latitude in determining priorities, workflow and objectives, and leading the administrative team within the group.
  • Exercise a high degree of sensitivity and confidentiality when dealing with business and personnel information, events, and activities.
  • Independently gather, compile, track and review administrative data to ensure accuracy and completeness.
  • Create and maintain tools such as spreadsheets and charts for tracking a variety of staffing management functions.
  • Facilitate staff to stay functional and act in cognizance of the group budget, coordinate ordering of staff supplies and materials required through the PNNL's purchasing system.
  • Coordinate and arrange visits, meetings, interviews, seminars, workshops (hybrid onsite and remote), complex travel arrangements (domestic and foreign) with security preparations.
  • Complete travel expense reports and oversee the process, and process visitors through PNNL's internal systems.
  • Prepare agendas and travel itineraries, calendar scheduling events, processing security clearances, and reconciling expenses.


Skills on Resume:

  • Independent Administration (Hard Skills)
  • Confidential Data Handling (Soft Skills)
  • Administrative Reporting (Hard Skills)
  • Spreadsheet Tracking (Hard Skills)
  • Budget Awareness (Hard Skills)
  • Procurement Coordination (Hard Skills)
  • Travel Coordination (Hard Skills)
  • Event Scheduling (Hard Skills)

15. Senior Lead Administrator, Harborstone Program Management, New London, CT

Job Summary: 

  • Responsible for processing incoming leads.
  • Monitor paths for inbound leads (including StartNow email box).
  • Review leads and filters for duplicates and general errors.
  • Monitor and report on leads already distributed.
  • Email reminders to ISCs to help ensure SLA are met.
  • Record leads in Salesforce.
  • Lead reports for management and partners.
  • Create and manage the monthly IQD.
  • Manage and update daily the Salesforce Round Robin.


Skills on Resume:

  • Lead Processing (Hard Skills)
  • Inbound Monitoring (Hard Skills)
  • Data Validation (Hard Skills)
  • Lead Tracking (Hard Skills)
  • SLA Management (Hard Skills)
  • Salesforce Administration (Hard Skills)
  • Reporting Management (Hard Skills)
  • Workflow Coordination (Hard Skills)

16. Senior Lead Administrator, Desert Willow Operations Group, Yuma, AZ

Job Summary: 

  • Update and create SOPs for the LA team.
  • Work closely with Sales Management, Partner Management and Partners.
  • Receive, review, de-dupe and condense campaign lists for partners and Partner Management.
  • Enter leads lists into SF for Outbound and Inbound Sales Reps (Zenith and MSR).
  • Create and manage the coding and daily operation for the ISC check-in.
  • Create SLAs for entering leads, lead lists and answering and routing calls.
  • Back up Lead Admins with receiving inbound calls.
  • Serve as a source of information on process integrity with partners and lead distribution.


Skills on Resume:

  • SOP Creation (Hard Skills)
  • Team Collaboration (Soft Skills)
  • Campaign Management (Hard Skills)
  • Salesforce Entry (Hard Skills)
  • Process Automation (Hard Skills)
  • SLA Definition (Hard Skills)
  • Call Support (Soft Skills)
  • Process Integrity (Hard Skills)

17. Lead Administrator, North Shore Administrative Services, Marquette, MI

Job Summary: 

  • Handle numerous accounting functions for the branch, including but not limited to accounts receivable, accounts payable, billing and other functions.
  • Lead the branch in utilizing and understanding Nutrien’s new Digital Platform and SAP software utilization.
  • Proactively provide administrative support.
  • Anticipate the team's needs, take the initiative to problem solve and make decisions to contribute to an organized work environment.
  • Respond to customer inquiries, concerns and requests regarding products and/or services.
  • Assist with processes and customer sales questions to include customer relations.
  • Manage customer accounts, including invoicing, troubleshooting, sales, price books, pre-payments, and inventory transfers.
  • Provide systems training and support to new employees and/or current branch employees.


Skills on Resume:

  • Accounts Management (Hard Skills)
  • Billing Processing (Hard Skills)
  • SAP Utilization (Hard Skills)
  • Administrative Support (Hard Skills)
  • Proactive Problem Solving (Soft Skills)
  • Customer Service (Soft Skills)
  • Account Administration (Hard Skills)
  • Systems Training (Soft Skills)

18. Lead Administrator, Evergreen Research Operations LLC, Olympia, WA

Job Summary: 

  • Ensure smooth running of the Enhanced Learning Technology Environment.
  • Coordinate and control all incoming work as directed by the customer and Team Leader and monitor their own workload.
  • Develop familiarity with specialist areas and technical knowledge to support dedicated customer functions.
  • Separate terms of reference that are role-specific will be given to the incumbent on appointment.
  • Join a supportive team and a friendly working environment.
  • Provide a great work/life balance for successful post holders and are therefore open to discuss working patterns and the opportunity of home working after having successfully completed the probationary period.
  • Lead and organise the work of the two other members of the small team of Administrators (consisting of Lead Administrator and two Administrator roles).
  • Ensure tasks are logically allocated and that colleagues in fundraising and supporter development are clear on who to approach for any request relevant to these roles and that an excellent service is provided.


Skills on Resume:

  • Learning Technology Support (Hard Skills)
  • Workload Coordination (Hard Skills)
  • Technical Knowledge (Hard Skills)
  • Service Delivery (Soft Skills)
  • Team Leadership (Soft Skills)
  • Task Allocation (Hard Skills)
  • Stakeholder Guidance (Soft Skills)
  • Administrative Coordination (Hard Skills)