Job Summary:

• Work with founding partners to accommodate the company’s ongoing growth
• Provide support on management calls e.g. note-taking, sending follow-up emails/reminders
• Led and drove office management, including COVID-19 prevention measures, office supplies procurement, scheduling, arranging, and preparing meeting rooms/Zoom rooms
• Manage relationships with all external facilities and maintenance, subscriptions with suppliers, and online tools
• Recruitment support and process coordination with the team, setting up interviews, onboarding, etc.
• Ensure proper filing and archiving of HLC important documents e.g. contracts, POs, etc.
• Assist founding partners with ad hoc requests e.g. printing/signing of key documents, etc
• Follow and track income/invoicing process for quarterly filing by accountants
• Bank/Credit card reconciliation such as Collect expense reports, book receipts for 3 credit cards
• Manage and seek approval for payment of purchase invoices (e.g. third-party suppliers), subscriptions, etc.

Skills on Resume: 

• Organizational Skills (Soft Skills)
• Communication Skills (Soft Skills)
• Office Management (Hard Skills)
• Relationship Management (Soft Skills)
• Recruitment Coordination (Hard Skills)
• Document Management (Hard Skills)
• Problem-Solving (Soft Skills)
• Financial Management (Hard Skills)

Job Summary:

• Making sure, with client leaders, that invoices are sent to clients on time and correctly
• Liaise with payroll (SDWorkx/Besox) on monthly salaries, holidays, etc.
• Liaise with management on new employee contracts, with Brussels Formation on trainee (CIP) contracts
• Help employees/management with third parties for employee administration questions
• Support HLC marketing lead in HLC social media and online marketing and business development materials (liaising with designers/posting online )
• Work with team on HLC client engagement activities, including HLC’s training series, blog/newsletter, website maintenance, social media and  externally facing communications
• Assist in developing and revising a corporate compliance program and serve as the Compliance Officer.
• Assist with budgeting to establish the quality and efficiency of the facility.
• Attend educational seminars to be constantly aware of new State and Federal regulations for nursing homes with Administrator approval.
• Attend department head meetings, all staff meetings and irregular meetings. 

Skills on Resume: 

• Client Relationship Management (Soft Skills)
• Payroll Administration (Hard Skills)
• Contract Management (Hard Skills)
• Employee Administration (Hard Skills)
• Marketing Support (Hard Skills)
• Client Engagement Activities (Soft Skills)
• Corporate Compliance (Hard Skills)
• Budgeting and Financial Management (Hard Skills)

Job Summary:

• Directly responsible to the Administrator and assist with the overall management of the facility.
• Develop good public relations through community involvement with various community groups.
• Thorough knowledge of nursing home regulations.
• Review and revise facility policies and procedures.
• Responsible for assisting QAPI and with the development of QAPI policies and procedures.
• Assists with hiring and dismissal of personnel.
• Assist with interviews and assist in hiring department head positions.
• Assist in creating a collaborative team and conduct performance reviews.
• Assist with finance and business office 
• Assist with developing office procedures regarding collections, billing, and insurance.

Skills on Resume: 

• Administrative Skills (Hard Skills)
• Public Relations (Soft Skills)
• Regulatory Compliance (Hard Skills)
• Policy Development and Revision (Hard Skills)
• Quality Assurance Performance Improvement (QAPI) (Hard Skills)
• Human Resources Management (Hard Skills)
• Team Building and Leadership (Soft Skills)
• Financial Management (Hard Skills)

Job Summary:

• Supporting client support team with administrative 
• Sorting and distributing high volumes of mail
• Recording and updating the back-office systems
• New business processing (Online/Post)
• Loading relevant data onto to CRM database
• Providing cover for the busy reception area
• Manage travel arrangements (TBD)
• Meet with consultants and department heads regularly to continually be informed.
• Round with residents periodically to personally visit with residents and observe the functioning of various departments.

Skills on Resume: 

• Administrative Support (Hard Skills)
• Organization and Prioritization (Soft Skills)
• Data Entry and Management (Hard Skills)
• Processing New Business (Hard Skills)
• Customer Relationship Management (CRM) (Hard Skills)
• Reception Cover (Soft Skills)
• Travel Coordination (Hard Skills)
• Communication and Collaboration (Soft Skills)