Job Summary: 

• Lead a global team of IT resources.
• Evaluate the current system and technology, recommend and implement modifications to present modules to ensure effectiveness.
• Maintain knowledge of emerging trends, initiate and recommend appropriate decisions for various technologies.
• Recommend proper infrastructure and system strategy regarding cloud and on-premise approach.
• Identify and ensure deployment of IT security and cybersecurity best practices.
• Administer maintenance, licensing, and purchase of all information technology software systems.
• Develop customized information systems project portfolios and ensure compliance with business objectives.
• Liaise with Business Divisions and IT to manage priorities for “in-house” software application development and improvements, as well as automation and integration projects.
• Manage and execute software development projects from beginning to finish.
• Accountable for the effective delivery of all projects within an appropriate budget and time frame.
• Coordinate with IT professionals and develop a coaching approach to ensure an effective working environment.
• Prepare IT department goals for both individuals and teams and ensure optimization of business.

Skills on Resume:

• Global Leadership (Soft Skills)
• System Evaluation (Hard Skills)
• Trend Analysis (Hard Skills)
• Cloud Strategy (Hard Skills)
• Cybersecurity Management (Hard Skills)
• Software Procurement (Hard Skills)
• Project Portfolio (Hard Skills)
• Team Collaboration (Soft Skills)

Job Summary: 

• Oversee IT operations and supervise systems and IT staff.
• Develop, manage, and track the IT department's annual budget.
• Make sure web applications are running well, accounting for security, speed, uptime, errors, and moving parts (on-time and accurate delivery).
• Design, set up, maintain and mature SaaS delivery systems (from the deployment of software down to the server infrastructure running it).
• Deep knowledge and experience on the technical side of operations.
• Design, refine, and run infrastructure and all low-level software/technology.
• Design, refine, and run deployments of SaaS software.
• Interface with product and engineering sits between them all.
• Respond to incidents/issues to resolve them quickly.
• Set up, document, mature, and manage processes to ensure they are accurate and being followed by all.
• Set up, mature, and monitor scorecard metrics to know the systems are running well.
• Provide leadership, management, coaching, and accountability to team members.
• Responsible for being a company thought leader on DevOps-related technologies and practices.

Skills on Resume:

• IT Operations Management (Hard Skills)
• SaaS Infrastructure (Hard Skills)
• Web Performance (Hard Skills)
• Incident Resolution (Hard Skills)
• Process Management (Hard Skills)
• Team Leadership (Soft Skills)
• Cross-Functional Collaboration (Soft Skills)
• DevOps Expertise (Hard Skills)

Job Summary: 

• Create and lead diverse and inclusive teams that deliver results.
• Collaborate with other business leaders to develop and maintain an applications roadmap that progresses the strategy of the business.
• Perform application rationalization and consolidation of systems to improve business processes and eliminate waste.
• Ensure and sustain compliance with all regulations related to IT.
• Effectively complete required support for cybersecurity initiatives.
• Digitalize core business processes to gain labor capacity.
• Implement and use Danaher Business System (DBS) tools to drive sustainable process improvements.
• Work with IT and business teams on global standards and strategies.

Skills on Resume:

• Team Leadership (Soft Skills)
• Strategic Collaboration (Soft Skills)
• Application Optimization (Hard Skills)
• Regulatory Compliance (Hard Skills)
• Cybersecurity Support (Hard Skills)
• Process Digitalization (Hard Skills)
• Continuous Improvement (Hard Skills)
• Global Strategy Alignment (Soft Skills)

Job Summary: 

• Work closely on large global projects.
• Responsible for key members of the country management teams as the IT advisor for the business.
• Engage with the business to develop the IT strategy and roadmap that will support the business plan and strategy.
• Leverage region and team resources to deliver fit-for-purpose IT solutions to the business.
• Communicate the future direction of group IT systems and solutions to the country management teams.
• Foster understanding of how current and future technology and systems can be exploited to deliver country plans.
• Utilize the appropriate technologies to ensure that the organization has the solutions it needs.
• Specify and design local solutions not provided by the global or regional application roadmap.
• Lead IT vendor discussions to find sustainable providers who can support local solutions.
• Communicate effectively and think like an entrepreneur.

Skills on Resume:

• Global Project Management (Hard Skills)
• IT Advisory (Soft Skills)
• Strategic Planning (Hard Skills)
• Solution Delivery (Hard Skills)
• Technology Communication (Soft Skills)
• Technology Enablement (Hard Skills)
• Solution Design (Hard Skills)
• Vendor Management (Hard Skills)

Job Summary: 

• Provide vision and leadership for developing and implementing IT initiatives.
• Analyze the business requirements of all departments to determine their technology needs and create a roadmap to support the current and future goals of the organization.
• Expand the IT organization through effective selection and management of IT managers and staff.
• Prepare IT operating financial budgets and present proposals for capital projects to senior executives.
• Provide support to the IT team and assist in providing development opportunities that foster professional growth.
• Establish and control the budget and report on expenditure.
• Communicate and collaborate across departments to support business practices.
• Maintain internal customer focus while providing innovative solutions to problems.
• Oversee all technology operations and evaluate them according to established goals.

Skills on Resume:

• IT Vision Leadership (Soft Skills)
• Business Analysis (Hard Skills)
• Team Development (Soft Skills)
• Financial Planning (Hard Skills)
• Budget Control (Hard Skills)
• Cross-Department Collaboration (Soft Skills)
• Customer Focus (Soft Skills)
• Technology Oversight (Hard Skills)

Job Summary: 

• Devise and establish IT policies and systems to support the implementation of strategies set by upper management.
• Direct the effective delivery of networks, development, and disaster recovery systems and processes.
• Work with information engineers to find solutions to manage business activities.
• Lead efforts to improve overall IT processes.
• Purchase efficient and cost-effective technological equipment and software.
• Inspect the use of technological equipment and software to ensure functionality and efficiency.
• Identify the need for upgrades, configurations, or new systems and report to upper management.
• Improve IT infrastructure and processes by proactively identifying, researching and recommending new solutions and technology that best fit the organization’s needs.

Skills on Resume:

• IT Policy Development (Hard Skills)
• System Delivery (Hard Skills)
• Business Solutions (Soft Skills)
• Process Improvement (Hard Skills)
• Technology Procurement (Hard Skills)
• System Inspection (Hard Skills)
• Infrastructure Upgrades (Hard Skills)
• Innovation Management (Soft Skills)

Job Summary: 

• Manage end-to-end services in the communication and collaboration domain that meet the needs of each region where Cepheid businesses operate.
• Responsible for the strategy and future direction of the communication and collaboration domain.
• Lead change and adoption of new processes and technology.
• Proactively identify which technologies have the potential.
• Create business opportunities or other relevancy for Cepheid and appropriate timing/approach to introduce.
• Understand business needs to identify discrepancies between the service design, business procedures and how the service is used.
• Hold accountable and will be engaged in major incidents in the communication and collaboration space and works with the Operations Group to ensure proper communication and prompt resolution.
• Work to continuously optimize the unit cost of service.

Skills on Resume:

• Service Management (Hard Skills)
• Strategic Planning (Hard Skills)
• Change Leadership (Soft Skills)
• Technology Innovation (Hard Skills)
• Business Development (Soft Skills)
• Needs Analysis (Hard Skills)
• Incident Management (Hard Skills)
• Cost Optimization (Hard Skills)

Job Summary: 

• Manage and grow a set of diverse teams focusing on their development and growth so that everyone can make their biggest impact while thriving in their day-to-day job.
• Set ambitious goals for the team aligned with Typeform’s vision for a high-standard employee experience.
• Improve team capabilities by implementing a consistent method of continuous improvement that is data-driven.
• Deploy a rigorous operational excellence framework.
• Keep motivated teams who feel proud of achieving the goals.
• Actively participate in the hiring process, ensuring that only the best talent (attitude, tech skills) join teams.
• Assist in building relationships with vendors and creating cost-efficient contracts.
• Devise and establish IT policies and systems to support the strategic direction of the company.
• Improve predictability and pace of delivery by implementing a consistent method of continuous improvement across delivery teams on a continuous basis.

Skills on Resume:

• Team Development (Soft Skills)
• Goal Setting (Soft Skills)
• Continuous Improvement (Hard Skills)
• Operational Excellence (Hard Skills)
• Talent Acquisition (Hard Skills)
• Vendor Management (Hard Skills)
• IT Policy Development (Hard Skills)
• Delivery Optimization (Hard Skills)

Job Summary: 

• Scope and implement the IT infrastructure for current and future organizational needs.
• Lead the planning and implementation of IT initiatives, as well as the management of core day-to-day services.
• Regularly and effectively communicates with key business and project stakeholders to understand requirements, keep them advised of project progress and overall IT services status.
• Maintain ongoing knowledge of industry trends.
• Ensure the company is leveraging the best and most efficient resources to meet evolving IT needs.
• Oversee IT security and compliance efforts, establishing controls and processes in support of data security, PHI, GxP, SOX and other relevant regulatory requirements.
• Establish and maintain IT policies and procedures.
• Oversee maintenance of hardware and software used throughout the company.

Skills on Resume:

• IT Infrastructure (Hard Skills)
• Project Management (Hard Skills)
• Stakeholder Communication (Soft Skills)
• Industry Awareness (Hard Skills)
• Resource Optimization (Hard Skills)
• IT Security Compliance (Hard Skills)
• Policy Development (Hard Skills)
• System Maintenance (Hard Skills)

Job Summary: 

• Roll out key IT projects, such as a centralized SAP system across all regions in Europe.
• Coordinate existing EU shared services applications by reviewing application service level with the business on a quarterly basis.
• Support deployments of the Coupa invoicing(non-Prod) Application across Spain, Serbia, Russia, Macedonia, Moldova, Romania, Slovakia, Hungary, Sweden, South Africa, France, Belgium and the Czech Republic in line with corporate timeframes.
• Coordinate Hyperion upgrades across all sites in Europe.
• Coordinate project knowledge transfer with Support groups before the go-live of the project.
• Expand the existing Brexit/Customs control tower by implementing the IPR Customs module in coordination with the TAX and Customs teams.
• Align, prioritize, and deploy the strategic global finance application in Europe.
• Align with Finance and Procurement on Budget, Cost Planning, and Critical Investments for EU Finance.
• Coordinate EU regulatory requirements implementation across the EU with the QAD and SAP teams in collaboration with the Tax, Customs and legal teams in the EU.
• Manage and build winning teams.
• Act as the SME for finance-based IT projects.

Skills on Resume:

• Project Implementation (Hard Skills)
• Application Coordination (Hard Skills)
• System Deployment (Hard Skills)
• Upgrade Management (Hard Skills)
• Knowledge Transfer (Soft Skills)
• Regulatory Compliance (Hard Skills)
• Financial Alignment (Hard Skills)
• Team Leadership (Soft Skills)

Job Summary: 

• Establish and monitor yearly operating budget for the IS Department and major capital projects for both IS Department and the company.
• Lead a geographically-distributed team of 15 today.
• Understood that the team size may change based on demand and delivery approach.
• Lead IS involvement for mergers and acquisitions.
• Work with business units to assess and address their system needs and requirements.
• Identify vulnerabilities, the need for upgrades, and opportunities for improvement.
• Ensure the maintenance of current projects and technology systems.
• Build and maintain relationships with external advisors and vendors.
• Evaluate and negotiate contracts with outsourced partners and deliver the best technology solution within the target budget.
• Negotiate and develop service level agreements on critical applications and systems.

Skills on Resume:

• Budget Management (Hard Skills)
• Team Leadership (Soft Skills)
• Mergers Acquisitions (Hard Skills)
• Business Analysis (Hard Skills)
• System Improvement (Hard Skills)
• Vendor Relations (Soft Skills)
• Contract Negotiation (Hard Skills)
• Service Management (Hard Skills)

Job Summary: 

• Responsible for direct staff recruitment.
• Responsible for training, motivating, and leading a diverse team of experienced professionals within the DEA’s core purpose, vision, and values.
• Oversee all information system operations, including outsourced infrastructure firm and internal disparate business applications.
• Develop, implement, and evaluate information system projects in line with organizational objectives.
• Propose strategic solutions and recommend new systems and software to achieve long-term goals and objectives.
• Streamline helpdesk procedures to identify and resolve issues within service level agreement timelines.
• Develop reporting to identify ongoing issues, recurring problems, and strategies to mitigate outages and lingering problems.
• Develop a change management process to properly capture and implement change within both internal and external processes.
• Ensure the maintenance of current projects and technology systems.
• Propose strategic solutions and recommend new systems and software.

Skills on Resume:

• Staff Recruitment (Hard Skills)
• Team Leadership (Soft Skills)
• System Operations (Hard Skills)
• Project Management (Hard Skills)
• Strategic Planning (Hard Skills)
• Process Optimization (Hard Skills)
• Change Management (Soft Skills)
• System Maintenance (Hard Skills)

Job Summary: 

• Manage IT projects within the Supply Chain portfolio (scope, costs, key phases, etc).
• Responsible for managing external consultants on the project and the interaction with Supply Chain business partners.
• Responsible for internal coordination with the IT organization and compliance with the IT governance process.
• Provide support and assistance in developing requirements for specific projects.
• Oversee the budget for specific projects in close coordination with the head of business facing and the IT controller.
• Contribute to the IT strategy with a business-facing leader to support the deployment of a complex portfolio of strategic projects for Supply Chain.
• Identify opportunities for business improvements through new IT capabilities.
• Contribute to the development and maintenance of a 3-5 year IT strategy that is based on business objectives for their respective functions.
• Assist in the process to establish the next fiscal year's capital or opex requests.
• Capture business demands and review with the facing leader to ensure the overall IT strategy aligns with the business.
• Oversee resources assigned to the development of business requirements and specifications.

Skills on Resume:

• Project Management (Hard Skills)
• Consultant Coordination (Soft Skills)
• IT Governance (Hard Skills)
• Requirement Development (Hard Skills)
• Budget Oversight (Hard Skills)
• Strategic Planning (Hard Skills)
• Business Improvement (Hard Skills)
• Resource Management (Soft Skills)

Job Summary: 

• Oversee project delivery and ensure proper alignment with IT leadership and the business leadership.
• Ensure proper follow-up of testing and alignment between IT and the business.
• Ensure proper follow-up of post-go-live support and agree on project completion with business leadership.
• Establish necessary application/infrastructure SLAs with the business leaders for their respective business unit/region.
• Maintain the ability to approve when a significant change can occur.
• Manage communication to business leadership and actions with the IT leadership (applications nda infrastructure), is not directly involved with the resolution.
• Manage specific projects built outside of the COE or infrastructure.
• Control identification of key risks and mitigation plans before and during projects.
• Provide support in the development of business continuity plans with their respective function.
• Responsible for communicating security policies and issues with their respective business.
• Define training requirements for end users and ensure they are executed by the COE or vendor according to plan.

Skills on Resume:

• Project Delivery (Hard Skills)
• Testing Coordination (Hard Skills)
• Post-Go-Live Support (Hard Skills)
• SLA Management (Hard Skills)
• Change Approval (Soft Skills)
• Risk Management (Hard Skills)
• Business Continuity (Hard Skills)
• User Training (Soft Skills)

Job Summary: 

• Manage, oversee and validate business requirements for WAN, LAN, SAN, telecommunications technologies and systems company-wide, including branch office infrastructure.
• In conjunction with business units, develop and maintain an IT Roadmap that improves the overall functioning of AAA Minneapolis by better leveraging IT technologies.
• Promote and train the use of IT technologies as they evolve.
• Meet regularly with the Managed Service Provider(MSP), review tickets and engage staff to ensure the MSP is meeting staff needs effectively.
• Meet regularly with the AAA Minneapolis Leadership to be aware of directional changes.
• Provide guidance on technology opportunities as well as updates on IT project execution and systems performance.
• Coordinate IT project planning and budgeting to assist business lines and with an emphasis on efficiency, cost effectiveness and allocation of IT budget.
• Propose strategic solutions and recommend new systems and software.

Skills on Resume:

• Network Management (Hard Skills)
• IT Roadmap (Hard Skills)
• Technology Training (Soft Skills)
• Vendor Management (Hard Skills)
• Leadership Communication (Soft Skills)
• Technology Guidance (Hard Skills)
• Project Budgeting (Hard Skills)
• Strategic Planning (Hard Skills)

Job Summary: 

• Prepare financial budgets and performance reports for the IT Department.
• Build and maintain healthy, productive relationships with external advisors and vendors.
• Ensure reported issues are resolved in a timely manner.
• Coordinate quarterly “cybersecurity” audits per National AAA Technology Quality Standards.
• Develop, implement, and evaluate IT projects in line with organizational objectives.
• Liaise with other departments, determining and addressing their IT needs and requirements.
• Develop, implement, monitor, and maintain appropriate company security policies governing Information Technology infrastructure, data privacy, security, and end user compliance.
• Responsible for database administration and application support, troubleshooting and upgrades for all business line applications and interfaces.
• Identify and act on opportunities to improve and update software and systems.

Skills on Resume:

• Budget Management (Hard Skills)
• Vendor Relations (Soft Skills)
• Issue Resolution (Soft Skills)
• Cybersecurity Auditing (Hard Skills)
• Project Implementation (Hard Skills)
• IT Coordination (Soft Skills)
• Security Policy Management (Hard Skills)
• Database Administration (Hard Skills)

Job Summary: 

• Responsible for the Azerion Amsterdam Campus Infrastructure and IT compliance.
• Responsible for setting up the Global IT risk and security framework and policies for all Azerion offices.
• Manage the local Support team and manage customer satisfaction.
• Responsible for onboarding new staff or developing the existing team members.
• Manage the Amsterdam on-premises IT infrastructure.
• Responsible for strengthening Project Management processes.
• Ensure the Operations team's activities adhere to business, and IT Policies and regulations (ISO27001, GDPR).
• Manage or actively participate in internal, local, or global IT projects to bring the optimal benefit to the organization.
• Effectively interact with the global IT team to meet IT goals.
• Manage suppliers and IT consultants to ensure technical skills are at the disposal to overcome technical issues or projects.
• Responsible for strengthening the resilience against cybersecurity threats.

Skills on Resume:

• IT Compliance (Hard Skills)
• Security Framework (Hard Skills)
• Team Management (Soft Skills)
• Staff Development (Soft Skills)
• Infrastructure Management (Hard Skills)
• Project Management (Hard Skills)
• Regulatory Adherence (Hard Skills)
• Cybersecurity Resilience (Hard Skills)

Job Summary: 

• Oversee all IT service management, including technology operations, which includes on-premises infrastructure, cloud-hosted services and critical line of business applications.
• Build relationships with key stakeholders to understand the current and future requirements for IT services.
• Provide strong people leadership, driving a high-performing culture with strong engagement across the business.
• Engage, educate, and empower staff across the business to make effective use of the available technology and data systems.
• Plan the implementation of new systems and provide guidance to IT professionals and other colleagues within the business.
• Maintain an awareness of developments in technology that could influence strategy and identify ways in which the business can maintain its competitive advantage.
• Manage departmental costs, including the preparation, submission, and monitoring of operational budgets.
• Maintain information security policies, ISO27001 accreditation and adherence to the provisions of the Data Protection Act and the GDPR.
• Manage all aspects of cyber security, minimizing risks and ensuring that appropriate disaster recovery and business continuity measures are in place.

Skills on Resume:

• Service Management (Hard Skills)
• Stakeholder Relations (Soft Skills)
• People Leadership (Soft Skills)
• Technology Enablement (Hard Skills)
• System Implementation (Hard Skills)
• Strategic Awareness (Hard Skills)
• Budget Management (Hard Skills)
• Cybersecurity Governance (Hard Skills)

Job Summary: 

• Develop a BU strategy that aligns with corporate IT strategy, manage and execute initiatives as it relates to the defined strategy, identify business and technology needs and optimize the use of information technology (software and hardware upgrades, configuration changes, new systems, etc.).
• Responsible for aligning IT programs with the Company and Corporate IT initiatives to ensure information assets and business processes are adequately protected and managed.
• Work with Corporate IT to develop and execute IT processes, procedures, systems and policies to support the implementation of strategies set by upper management.
• Lead IT strategic and operational planning to achieve business goals by fostering innovation, prioritizing IT initiatives, and coordinating the evaluation, deployment and management of current and future IT systems across the organization.
• Direct research on potential technology solutions and implementations in support of new initiatives and opportunities.
• Enhance escalation procedures and workflow for the timely routing and resolution of all issues across IT.
• Provide support for operations and support teams, including root cause and preventative analysis.
• Develop and maintain an appropriate IT structure that supports the needs of the business while providing high-quality customer service.
• Manage a team of highly focused IT professionals that support the needs of the business, including but not limited to the Help Desk, Desktop Support, Business Analysis, and BU-specific application support.
• Act as a resource person to the administration team, department managers, and staff regarding IT needs, issues and concerns.

Skills on Resume:

• IT Strategy Alignment (Hard Skills)
• Program Governance (Hard Skills)
• Process Development (Hard Skills)
• Strategic Planning (Hard Skills)
• Technology Research (Hard Skills)
• Issue Management (Hard Skills)
• IT Structure Development (Hard Skills)
• Team Leadership (Soft Skills)

Job Summary: 

• Establish the strategic direction of the company’s information systems (IS).
• Execute this strategy in collaboration with company leadership.
• Oversee technical projects in alignment with organizational goals.
• Direct the effective delivery of network services, applications, disaster recovery systems, data security, and processes.
• Develop internal policies and procedures.
• Develop IT hardware and software standards and sources of supply.
• Coordinate with and direct information engineers to find solutions to manage business activities.
• Supervise and develop a team of IT professionals while working closely with all departments.
• Prepare departmental financial budget, with the ability to maximize resources and manage capacity.

Skills on Resume:

• Strategic Planning (Hard Skills)
• Project Oversight (Hard Skills)
• Network Management (Hard Skills)
• Policy Development (Hard Skills)
• System Standardization (Hard Skills)
• Business Solutions (Hard Skills)
• Team Leadership (Soft Skills)
• Budget Management (Hard Skills)

Job Summary: 

• Identify and recommend new technologies and services that will improve efficiency, processes, and operations.
• Review requests for additional services and upgrades, assessing the costs and benefits to the organization.
• Approve the purchase, license, or other acquisition of hardware, software, or services needed to meet company needs.
• Maintain pace with technological progress, economic change, and company needs by directing continual improvements of IS staff, equipment, and procedures.
• Ensure continuous data security throughout the business.
• Develop integrations for sharing medical information.
• Manage IT contracts and vendor relationships.
• Monitor information technology performance and recommend improvements.

Skills on Resume:

• Technology Innovation (Hard Skills)
• Cost Evaluation (Hard Skills)
• Procurement Management (Hard Skills)
• Process Improvement (Hard Skills)
• Data Security (Hard Skills)
• System Integration (Hard Skills)
• Vendor Relations (Soft Skills)
• Performance Leadership (Soft Skills)

Job Summary: 

• Collaborate with the Regional Property IT Services Director, Corporate IT Services and Business Development Departments and outsourced partners, with any IT initiatives (Security and Audit) at the property level.
• Lead all IT Property Operations, which includes (but is not limited to) Network Operations, Technical Support, Information Technology, Database Administration and Product Maintenance.
• Accountable for all property IT operations, systems and environments, including responsibility for the overall effectiveness and efficiency of technology systems and networks while ensuring high levels of customer satisfaction and reliability.
• Lead the local development of implementation od strategic plans for operational activities, improvements and best practices.
• Ensure the strategic initiatives launched by the group are aligned with the overall IT Strategy, implemented and the goals are reached.
• Develop and maintain an appropriate IT Property Operations structure that supports the needs of the property, including identification of opportunities for appropriate and cost-effective investment of financial resources, including staffing, sourcing, purchasing, and in-house development.
• Lead migration to new technologies, evaluate processing performance and overall resource utilization for effective capacity planning for the property.
• Foster a strong customer service mindset throughout the IT team, of user satisfaction, while championing thought leadership and innovation as business partners.
• Ensure IT system operation adheres to applicable laws and regulations, and maintain the company’s information security policies and practices.

Skills on Resume:

• IT Operations Management (Hard Skills)
• Strategic Collaboration (Soft Skills)
• System Efficiency (Hard Skills)
• Process Improvement (Hard Skills)
• Strategic Alignment (Hard Skills)
• Resource Optimization (Hard Skills)
• Technology Migration (Hard Skills)
• Customer Service Leadership (Soft Skills)

Job Summary: 

• Ensure property property-specific IT disaster recovery and IT business continuity plan is in place and current.
• Ensure continuous delivery of IT services through oversight of service level agreements with end users and monitoring.
• Ensure operations and support of IT systems 24 hours a day, 7 days a week.
• Partner with key business clients, functional groups and development teams to deliver against product and service goals and business requirements.
• Responsible for being a hands-on technical leader by directing all IT property operations to meet customer requirements, as well as supporting and maintaining existing applications and developing new technical solutions.
• Oversee the managerial functions of the department, including budgeting activities/adherence, internal/external audits, people management, etc, at the property.
• Effectively manage, motivate and retain a team of direct reports to deliver upon departmental and company goals.
• Maintain effective working relations with various internal and external partners, including GMs, Casino, Slots, Sales, Marketing, Product/Project Management and vendors.
• Act as a key onsite leader, fostering a motivational, innovative and team-based work culture.

Skills on Resume:

• Disaster Recovery (Hard Skills)
• Service Delivery (Hard Skills)
• System Operations (Hard Skills)
• Business Partnership (Soft Skills)
• Technical Leadership (Hard Skills)
• Department Management (Hard Skills)
• Team Motivation (Soft Skills)
• Stakeholder Relations (Soft Skills)

Job Summary: 

• Provide input to the strategic direction of IT, influencing the business direction in new and existing products and systems.
• Responsible for developing and implementing IT initiatives across practice entities.
• Coordinate and drive business relationships with key internal and external partners.
• Provide input for operating and capital budgets, and work within those budgets, on an annual basis that optimizes gross margins.
• Involved in vendor evaluation, selection, coordination, and implementation.
• Work with selected vendors to create and maintain contractual relations.
• Evaluate alternatives for networking, both local and wide-area.
• Oversee installation and configuration of server hardware and operating software.

Skills on Resume:

• Strategic Planning (Hard Skills)
• IT Implementation (Hard Skills)
• Business Relations (Soft Skills)
• Budget Management (Hard Skills)
• Vendor Management (Hard Skills)
• Contract Negotiation (Soft Skills)
• Network Evaluation (Hard Skills)
• System Configuration (Hard Skills)

Job Summary: 

• Lead the maintenance of IT infrastructure to include software and devices, programming, and integration.
• Work with leadership, vendors, and clinical operations to successfully manage all aspects of clinical information, including workflows, analysis, reporting, risks, and regulatory requirements.
• Manage comprehensive testing of updates and upgrades for clinical systems.
• Direct a team of varying technical skillsets.
• Establish and maintain positive working relationships with affiliated healthcare practices and organizations.
• Work with the security/compliance members and third parties to coordinate the security of all systems.
• Ensure the clinical systems and workflows comply with HIPAA privacy and confidentiality requirements.
• Ensure appropriate data management principles are in place to support all clinical regulatory reporting requirements.

Skills on Resume:

• Infrastructure Management (Hard Skills)
• Clinical Systems Management (Hard Skills)
• System Testing (Hard Skills)
• Team Leadership (Soft Skills)
• Relationship Building (Soft Skills)
• Security Coordination (Hard Skills)
• Regulatory Compliance (Hard Skills)
• Data Management (Hard Skills)

Job Summary: 

• Responsible for IT Operations, including infrastructure and applications.
• Manage and oversee all stages of the development lifecycle for new projects.
• Work to deliver products on time and on budget.
• Maintain existing solutions, seeing that necessary updates are made.
• Oversee maintenance of hardware and cloud-based systems and solutions.
• Stay up to date on security risks and ensure corporate security.
• Report progress and challenges to senior management.
• See that all reported issues are resolved quickly and efficiently.
• Support VP IT on Enterprise Architecture and IT Strategy.

Skills on Resume:

• IT Operations (Hard Skills)
• Project Management (Hard Skills)
• Budget Control (Hard Skills)
• System Maintenance (Hard Skills)
• Cloud Management (Hard Skills)
• Security Oversight (Hard Skills)
• Progress Reporting (Soft Skills)
• Issue Resolution (Soft Skills)

Job Summary: 

• Plan and assist the CIO with overall Helpdesk/IT strategies and implementations, including hardware, software, phone systems and security mitigation.
• Develop and manage relationships with key IT and Phone vendors.
• Partner with the agency’s business management team to build team-based strategies.
• Work with the CEO/CFO to build and manage annual budget plans.
• Troubleshoot and resolve technical problems.
• Escalate critical problems to other members of the IT Team or third-party vendors.
• Implement AIOps platforms to reduce routine maintenance on equipment, network infrastructure and applications.
• Automate database maintenance and monitoring.

Skills on Resume:

• IT Strategy (Hard Skills)
• Vendor Management (Hard Skills)
• Team Collaboration (Soft Skills)
• Budget Planning (Hard Skills)
• Technical Support (Hard Skills)
• Problem Escalation (Soft Skills)
• Automation Implementation (Hard Skills)
• Database Maintenance (Hard Skills)

Job Summary: 

• Integrate all maintenance systems into a DevOps monitoring platform.
• Use the DevOps platform to update maintenance logs and daily activity reports.
• Maintain data security requirements and manage security and access privileges for individuals.
• Install hardware/software and perform maintenance on PC and Mac workstations.
• Directly manage the agency’s help desk support specialist and/or contractors.
• Responsible for performing monthly server patches.
• Conduct routine security assessments of the network.
• Work with business teams to smooth transition to cloud file storage utilizing OneDrive and SharePoint.

Skills on Resume:

• DevOps Integration (Hard Skills)
• System Monitoring (Hard Skills)
• Data Security (Hard Skills)
• System Maintenance (Hard Skills)
• Team Supervision (Soft Skills)
• Server Management (Hard Skills)
• Network Security (Hard Skills)
• Cloud Migration (Hard Skills)

Job Summary: 

• Develop long-term and short-term IT strategies for the company, and oversee the development and implementation of an IT roadmap.
• Build the systems, processes, and team required to support rapid growth, commercialization, and evolving organizational needs.
• Serve as Chief Data Security Officer and oversee policies related to data security in both hardware and software venues.
• Develop and manage an IT asset purchase/replacement policy and manage the inventory of Geltor’s IT assets.
• Lead and drive initiatives to improve compliance, security, and automation.
• Proactively identify and pursue opportunities to exploit new technologies to achieve key business objectives.
• Develop and implement an IT governance framework for the company.
• Lead all operations of the Information Technology department, including desktop technical support, short- and long-term department planning, implementation of new applications and interfaces with purchased software, upgrading existing applications, and establishing department standards, procedures, and workflow.

Skills on Resume:

• IT Strategy (Hard Skills)
• Team Building (Soft Skills)
• Data Security (Hard Skills)
• Asset Management (Hard Skills)
• Compliance Leadership (Hard Skills)
• Technology Innovation (Hard Skills)
• IT Governance (Hard Skills)
• Operational Management (Hard Skills)

Job Summary: 

• Work closely with the Gates EMEA business leadership.
• Align and prioritize IT activity to business priorities across all areas, balancing global operating model directives with regional needs.
• Follow the Gates IT Governance model to drive alignment to both business and IT strategy, creating an actionable project roadmap for the EMEA business.
• Provide Regional input into and validate global IT and business strategies.
• Focus on value delivery, ensuring that the scope of both global and local projects is well understood to deliver promised returns (revenue growth, margin expansion, productivity, working capital improvement, global compliance/risk avoidance).
• Work across Gates IT and business teams to deliver projects on time and on budget and provide ongoing business support.
• Resolve issues that impede project success and the ability to deliver planned business results.
• Accountable for IT issues, this includes proactively engaging the business teams in dialogue on any business issue, such as process and scope clarity, organizational capability, training, data cleanliness and metrics.
• Work with the site support team to support local operations and drive towards infrastructure and application standards, including items such as Disaster Recovery, Business Continuity and Security reviews.
• Work with the corporate infrastructure team to ensure strong local performance of globally run infrastructure assets.
• Work with business teams to develop and refresh the global IT strategy, including setting global application standards and working with the business to drive consistent processes and supporting business models.

Skills on Resume:

• Business Alignment (Soft Skills)
• Strategic Planning (Hard Skills)
• Governance Compliance (Hard Skills)
• Value Delivery (Hard Skills)
• Project Execution (Hard Skills)
• Issue Resolution (Soft Skills)
• Operational Support (Hard Skills)
• Infrastructure Management (Hard Skills)

Job Summary: 

• Design and drive a prioritized roadmap for IT and Security.
• Research, create and facilitate training on security best practices.
• Manage identity access controls in systems.
• Manage onboarding and offboarding technology processes for all employees.
• Perform vulnerability research, organize penetration testing.
• Manage hardware procurement and asset management, partner with vendors.
• Provide hardware, software and peripheral support to all team members.
• Manage a Helpdesk system and handle support requests.

Skills on Resume:

• IT Roadmap (Hard Skills)
• Security Training (Soft Skills)
• Access Management (Hard Skills)
• Onboarding Processes (Soft Skills)
• Vulnerability Management (Hard Skills)
• Asset Management (Hard Skills)
• Technical Support (Hard Skills)
• Helpdesk Management (Hard Skills)

Job Summary: 

• Build and maintain the data center, network, AD, and cloud services.
• Ensure high 5 9’s availability for public-facing services.
• Disaster recovery planning and testing.
• Responsible for CMMC compliance.
• Run the IT Helpdesk and maintain employee computer gear.
• Accomplish financial objectives by forecasting requirements, preparing an annual budget, scheduling expenditures, analyzing variances, and initiating corrective action.
• Facilitate constant communications with stakeholders, reporting on progress and being open to their feedback to keep them happy and aware of current and future projects.
• Complete operational requirements by scheduling and assigning employees, following up on work results.
• Responsible for regular individual direct report meetings, providing feedback, advice, and coaching.
• Lead IT team briefings, external meetings, and calls to track project progress and set the team up for success.
• Facilitate the strategic decisions about technology, definition, implementation and deliverables for projects and initiatives.
• Participate with team leads to be a subject matter expert on the IT technology stack.
• Establish and sustain a culture of innovation, accountability, and collaboration.
• Hire and recruit new engineers and operations staff.

Skills on Resume:

• Infrastructure Management (Hard Skills)
• System Availability (Hard Skills)
• Disaster Recovery (Hard Skills)
• Compliance Management (Hard Skills)
• Helpdesk Operations (Hard Skills)
• Budget Management (Hard Skills)
• Stakeholder Communication (Soft Skills)
• Team Leadership (Soft Skills)

Job Summary: 

• Oversee IT operations and supervise IT staff.
• Research, prototype and test solution sets to business problems, develop business plans and cost models, including forecasting expenses for presentation to the executive team.
• Develop and manage annual department budget, track expenses to actuals, forecast expenses and document budget variances.
• Consult senior-level stakeholders across the entire organization to identify business and technology needs and to optimize the use of information technology.
• Ensure smooth delivery and operation of all IT services by monitoring system performance.
• Create processes and standards for selection, implementation, and support of systems.
• Develop and negotiate contracts with third-party vendors.
• Develop a strategy as it relates to the organization's IT infrastructure (computer and information systems, security, communication and collaboration systems).
• Communicate with the project team, senior management, members and other stakeholders.
• Provide routine status updates to stakeholders.
• Maintain and nurture stakeholder relationships and prepare stakeholders for the introduction of new technology.
• Conduct systems analysis through stakeholder interviews to effectively assess and document technological needs.
• Report to the Rockville Headquarters on a daily basis and/or travel to other regional office locations on a regular basis.

Skills on Resume:

• IT Operations (Hard Skills)
• Solution Development (Hard Skills)
• Budget Management (Hard Skills)
• Stakeholder Consultation (Soft Skills)
• System Monitoring (Hard Skills)
• Process Standardization (Hard Skills)
• Vendor Negotiation (Hard Skills)
• Infrastructure Strategy (Hard Skills)

Job Summary: 

• Lead IT strategic and operational planning to achieve business goals by fostering innovation and prioritizing IT initiatives.
• Continuously evolves IT strategies in order to better support the business in the ever-changing and complex markets.
• Assess and make recommendations on the improvement or re-engineering of the IT department to effectively support business initiatives.
• Coordinate and facilitate consultation meetings with stakeholders to define business and system requirements.
• Approve, prioritize, and manage the project portfolio.
• Build the collaboration and communication between technical teams and other business teams.
• Promote and oversee strategic relationships between internal IT resources and external entities, including vendors and partner organizations.
• Develop and implement policies and procedures for the IT department and the whole organization.
• Ensure compliance with security and privacy regulations (PCI, CCPA and etc.).
• Effectively prevents IT theft and blocks technological intruders from accessing and divulging proprietary data, financial, and all stakeholder information.
• Develop and maintain a sustainable IT organizational structure that supports multi-state business growth and initiatives.
• Establish team objectives and operating procedures.
• Supervise recruitment, development, retention, and organization of all IT staff in accordance with organizational budgetary objectives and personnel policies.
• Mentor senior engineers into strong leaders.
• Responsible for empowering ownership of projects.

Skills on Resume:

• IT Strategy (Hard Skills)
• Process Improvement (Hard Skills)
• Stakeholder Consultation (Soft Skills)
• Project Portfolio (Hard Skills)
• Team Collaboration (Soft Skills)
• Vendor Relations (Soft Skills)
• Policy Development (Hard Skills)
• Security Compliance (Hard Skills)

Job Summary: 

• Lead development and implementation processes for the organization’s IT systems with TechPulse 3rd-party MSP.
• Oversee the quarterly roadmap of these improvements and implementation for the company using SMART metrics.
• Partner with TechPulse to develop and implement business continuity protocols to minimize disruption to business operations in the event of emergencies or data loss.
• Establish efficiency and efficacy standards, providing recommendations for improvement of IT infrastructure, incorporating internal user feedback.
• Analyze IT infrastructure and systems performance to assess operating costs, productivity levels, upgrade requirements, and other metrics and needs.
• Work with TechPulse to develop reporting on IT security audits, inventory tracking, and budget spend.
• Day-to-day management of new hire hardware and laptop orders via device as a service partner, system access, and software introduction for new corporate team members.
• Work with MSP to refine tiered support services and find opportunities for improvement, day-to-day manage escalations from employees at all levels to correct the tier with MSP.
• Prepare training/education for employees at all levels on IT-related topics and software.
• Manage the onboarding and offboarding of assets with the various departments involved.
• Occasionally assist other departments with non-IT related projects when deemed necessary and time allows.

Skills on Resume:

• System Implementation (Hard Skills)
• Performance Analysis (Hard Skills)
• Business Continuity (Hard Skills)
• Infrastructure Improvement (Hard Skills)
• Security Auditing (Hard Skills)
• Vendor Coordination (Soft Skills)
• Employee Training (Soft Skills)
• Asset Management (Hard Skills)

Job Summary: 

• Lead IT strategic planning efforts, including but not limited to the identification and evaluation of new technologies, the prioritization of IT initiatives on the IT roadmap, and the management of IT systems.
• Support user productivity and business growth.
• Foster partnerships and build relationships across all departments within the organization and advise on technologies that may improve department efficiencies and effectiveness.
• Provide leadership and direction to a professional IT team and promote a culture of collaboration and support through coaching and mentoring.
• Manage vendor relationships and contract management discipline to protect DI’s best interests, control costs, drive service excellence and mitigate risks.
• Ensure that there are well-defined implementation plans and timelines for the successful execution of new or upgraded information systems.
• Document and communicate key IT policies within the IT team and throughout the organization.
• Identify security vulnerabilities and eliminate them with strategic solutions that increase data safety.

Skills on Resume:

• IT Strategic Planning (Hard Skills)
• Business Support (Soft Skills)
• Cross-Department Collaboration (Soft Skills)
• Team Leadership (Soft Skills)
• Vendor Management (Hard Skills)
• Project Implementation (Hard Skills)
• Policy Communication (Soft Skills)
• Data Security (Hard Skills)

Job Summary: 

• Create data security and information management policies that mitigate a broad range of cybersecurity risks.
• Identify and recommend emerging and competitive technology solutions while maintaining existing solutions and ensuring necessary software updates are made.
• Maintain currency with technology trends and strategies, both at a high level and on a relevant vendor-specific micro-level.
• Foster and promote a culture of outstanding customer service to end users.
• Utilize a high-level understanding of end-user workflows to understand and communicate the impact of outages and changes.
• Train and educate staff on security best practices.
• Improve the overall efficiency and effectiveness of the team using excellent diagnostic and problem-solving skills.
• Utilize tier 2 and tier 3 Helpdesk.

Skills on Resume:

• Cybersecurity Policy (Hard Skills)
• Technology Innovation (Hard Skills)
• Trend Awareness (Hard Skills)
• Customer Service (Soft Skills)
• Workflow Communication (Soft Skills)
• Security Training (Soft Skills)
• Problem Solving (Soft Skills)
• Helpdesk Support (Hard Skills)

Job Summary: 

• Lead the Coherent IT global infrastructure team, own the global telecom, systems and networking components of infrastructure.
• Manage infrastructure capacity and augmentation.
• Ensure reliable 24/7 operations in partnership with a managed services provider by defining IT infrastructure architecture, as well as standards to include disaster recovery, security, storage, servers, monitoring, performance, and back-office systems.
• Manage and optimize a 24/7 Help Desk operation.
• Manage Active Directory, Single sign-on solution, Microsoft Windows operating systems, Office 365, Microsoft Azure Cloud Architecture.
• Foster a business-oriented mindset, driven by continual service improvements in infrastructure organization.
• Build and maintain relationships with IT leaders and business executives.
• Develop a clear understanding of business needs, ensuring cost-effective delivery of IT services to meet those needs, and responding with agility to changing business priorities.
• Develop and control the annual operating and capital expenditure budget for infrastructure to ensure consistency with overall strategic objectives.

Skills on Resume:

• Infrastructure Management (Hard Skills)
• Capacity Planning (Hard Skills)
• System Reliability (Hard Skills)
• Helpdesk Management (Hard Skills)
• Cloud Administration (Hard Skills)
• Service Improvement (Soft Skills)
• Business Relationship (Soft Skills)
• Budget Management (Hard Skills)

Job Summary: 

• Stay up to date on emerging technologies, providing direction on which new technologies should be assimilated, integrated, and introduced.
• Provide strategic guidance and technical assistance to respective infrastructure teams.
• Demonstrate excellence in communication skills both internally and externally.
• Effectively balancing employee satisfaction, customer satisfaction and financial performance in delivering and supporting products and services.
• Execute level management of external Vendor/Service Providers, to include purchasing strategies, contract negotiations and escalated support needs.
• Direct the development of the infrastructure sourcing strategy and provide executive oversight for strategic vendor and partner relationship management.
• Forecast skill needs to acquire and develop a workforce with business knowledge, technical skills, and competencies.
• Serve on IT planning and policymaking committees, driving the development of enterprise technology standards, governance processes, and performance metrics.
• Ensure technology delivers value to the enterprise.

Skills on Resume:

• Technology Strategy (Hard Skills)
• Infrastructure Guidance (Hard Skills)
• Communication Excellence (Soft Skills)
• Performance Balance (Soft Skills)
• Vendor Management (Hard Skills)
• Sourcing Strategy (Hard Skills)
• Workforce Development (Soft Skills)
• Governance Leadership (Hard Skills)

Job Summary: 

• Develop long-term and short-term IT strategies for the company.
• Oversee development and implementation of an IT roadmap, including key prioritization and sequencing of key systems.
• Lead and direct cybersecurity efforts and execute security audits on a regular basis.
• Promote teamwork and leadership behaviors within own group, other peer groups, and across the organization.
• Engage cross-functionally within the organization to support functional needs and enhance process efficiencies.
• Serve as Chief Data Security Officer and oversee policies related to data security in both hardware and software venues, including HIPAA, PCI and GDPR compliance.
• Establish and maintain the company’s hardware, network and other communication resources, including technical aspects of web applications, disaster recovery preparedness, system security and backup operations.
• Lead all operations of the Information Technology department, including programming, operations, technical, desktop and mobile technical support, department standards, procedures and workflow, short- and long-term department planning, implementation of new applications and interfaces with purchased software, and upgrading existing applications to system and vendor software.

Skills on Resume:

• IT Strategy (Hard Skills)
• Roadmap Development (Hard Skills)
• Cybersecurity Management (Hard Skills)
• Team Leadership (Soft Skills)
• Cross-Functional Collaboration (Soft Skills)
• Data Security (Hard Skills)
• Infrastructure Management (Hard Skills)
• Operational Oversight (Hard Skills)

Job Summary: 

• Oversight of technological systems, planning, implementation and maintenance of IT systems and processes.
• Ensure technology systems and controls are in place to comply with corporate policy and PCI standards.
• Develop and implement business continuity protocols to minimize disruption to business operations in the event of emergency situations or data loss.
• Oversee the security of systems, networks, and enterprise information.
• Facilitate IT security audits or investigations.
• Develop and maintain relationships with external IT vendors and service providers.
• Coordinate multisite IT systems via enterprise resource planning (ERP).
• Provide direction, guidance, and training to IT staff.

Skills on Resume:

• System Management (Hard Skills)
• Regulatory Compliance (Hard Skills)
• Business Continuity (Hard Skills)
• Cybersecurity Oversight (Hard Skills)
• Security Auditing (Hard Skills)
• Vendor Relations (Soft Skills)
• ERP Coordination (Hard Skills)
• Staff Training (Soft Skills)

Job Summary: 

• Manage TriVista engagements day to day through the creation and monitoring of project scope, timeline, budget, and deliverables while meeting the needs and expectations of colleagues and customers.
• Drive projects to completion by overseeing, managing, assisting, or executing project activities, workstreams and/or deliverables.
• Identify, quantify, and prioritize enterprise value improvement opportunities and solutions.
• Manage associates and consultants through data gathering and analysis and perform the technical QA of work done by the team.
• Utilize various project management tools and best practices such as Gantt Charts, budget, risk assessment, work breakdown structures, RACI’s etc.
• Develop high-quality written deliverable documents.
• Demonstrate knowledge of industry trends and innovations.
• Clearly communicate the vision of what “state of the art” looks like in the field of expertise.
• Assist in TriVista practice development through the identification, development, and rollout of standard tools, templates, and methodologies.

Skills on Resume:

• Project Management (Hard Skills)
• Value Optimization (Hard Skills)
• Team Leadership (Soft Skills)
• Quality Assurance (Hard Skills)
• Risk Assessment (Hard Skills)
• Deliverable Development (Hard Skills)
• Industry Expertise (Soft Skills)
• Process Improvement (Hard Skills)

Job Summary: 

• Conduct independent research to support fact-based analysis and informed, experience-based qualitative assessment.
• Collaborate with team members in the Information Technology and Operations Practices.
• Ensure relevant and important project information is shared efficiently and effectively.
• Manage daily client relationships and interaction, including responding quickly to emails, remediating risks and issues, and presenting check-ins and final deliverables.
• Assist firm business development through the creation of work plans, pricing estimates, and risk assessments.
• Mentor and lead teams of consultants and associates through project engagements as well as internal growth opportunities.
• Support driving behaviors consistent with values, while providing constructive feedback to team members.
• Provide frequent and authentic feedback to direct and indirect reports.
• Support firm training efforts by assisting in identifying training needs and training staff.
• Participate in internal projects that build firm capability.

Skills on Resume:

• Research Analysis (Hard Skills)
• Team Collaboration (Soft Skills)
• Information Sharing (Soft Skills)
• Client Management (Soft Skills)
• Business Development (Hard Skills)
• Team Leadership (Soft Skills)
• Performance Feedback (Soft Skills)
• Training Support (Soft Skills)

Job Summary: 

• Direct all of the activities of the IT staff responsible for the entire Information Technology and Systems activities of Meridian Behavioral Healthcare.
• Responsible for the fulfillment of all Technology and Systems for all equipment selection, system development, system operations, contingency and capacity planning.
• Responsible for the development, implementation and follow-through of the company's Disaster and recovery Plan.
• Oversee the installation, support and utilization of the Center’s Information Technology systems.
• Work with the CIO to ensure the integrity and security of all of the company’s information, equipment and telecommunication.
• Report to the Vice President, CIO of Meridian Behavioral Healthcare Inc.
• Directly reporting subordinates include the IT Operations Manager, any third-party consultants.
• Establish overall operational consistency in applications, hardware, software and communications facilities within the Center.
• Direct, develop and/or implement and maintain a comprehensive applications portfolio defining all system application requirements within the Center.
• Acquire, develop, direct and maintain an Information Technology Department that ensures optimum human resource utilization toward meeting the Center’s Goals, Objectives and Strategic plans.

Skills on Resume:

• IT Management (Hard Skills)
• System Development (Hard Skills)
• Disaster Recovery (Hard Skills)
• System Oversight (Hard Skills)
• Information Security (Hard Skills)
• Operational Consistency (Hard Skills)
• Application Management (Hard Skills)
• Team Leadership (Soft Skills)

Job Summary: 

• Develop, implement and maintain the proper and consistent telecommunication relationship both within and between the Center’s staff and outside business-related contacts.
• Develop, implement and maintain technical support for all the Center’s applications, hardware, software and communications facilities.
• Maintain budgetary forecasts by further curtailing technology and system costs and expenditures.
• Provide consistent technical and telecommunication support to all campuses within Meridian.
• Establish, maintain and report the status of projects, problems and activities on a regular basis to the CIO.
• Develop, implement and maintain a data-security plan that includes emergency backup and recovery of data and facilities in the event of short or long-term outage.
• Provide budgetary forecasts and monitor and curtails technology and system costs and expenditures.
• Recommend new uses for computer-related equipment or the disposal of unprofitable or outdated equipment.
• Provide adequate training, resource material, workspace, facilities and supplies for the IT staff.
• Perform other duties to meet program and departmental goals and objectives.

Skills on Resume:

• Telecommunication Management (Hard Skills)
• Technical Support (Hard Skills)
• Budget Forecasting (Hard Skills)
• Campus Support (Soft Skills)
• Project Reporting (Soft Skills)
• Data Security (Hard Skills)
• Equipment Management (Hard Skills)
• Staff Training (Soft Skills)

Job Summary: 

• Responsible for the overall management of the property’s systems.
• Responsible for providing system troubleshooting and error resolution with users and vendors of systems and managing the successful operation of the IT department.
• Manage the overall IT operation for the resort, including the IT team.
• Responsible for the reinforcement of department and company standards through training.
• Prepare annual budgets and operate the department within those guidelines.
• Manage all IT capital expenses and requests.
• Oversee the selection and purchase of new system hardware and software.
• Proactively develops and maintains instruction and guidelines for end users in the operation of their software and hardware systems.
• Take a proactive approach in assisting with vendor upgrades and property-specific systems.
• Responsible for being “on-call” during designated times to respond to after-hours troubleshooting and error resolution.
• Work in conjunction with and provide back-up support to the IT team on tasks and scheduled systems projects.

Skills on Resume:

• System Management (Hard Skills)
• Troubleshooting (Hard Skills)
• IT Operations (Hard Skills)
• Staff Training (Soft Skills)
• Budget Management (Hard Skills)
• Procurement (Hard Skills)
• User Support (Soft Skills)
• Vendor Coordination (Soft Skills)

Job Summary: 

• Build out the IT department and systems to the next level of maturity.
• Serve as a cross-departmental bridge across the entire organization to create, improve and operate internal systems.
• Provide leadership, coaching and delegation to the IT team, seeking continuous improvement in internal customer service and department procedures.
• Operate as the last line of defense to solve technical problems when others can’t.
• Oversee the design and implementation of new applications and changes to the existing technology, infrastructure, software and phone systems.
• Responsible for purchasing equipment and working with vendors.
• Maintain the integrity and continual operation of the network, including inter- and intra-building wiring, all related hardware, and wireless networks.
• Maintain the security and privacy of the agency’s information systems, communication lines, and equipment in line with HIPAA and Article 14 requirements.
• Supervise the ongoing operations of the IT helpdesk, ensuring timely response and resolution to requests.

Skills on Resume:

• Department Development (Hard Skills)
• Cross-Functional Collaboration (Soft Skills)
• Team Leadership (Soft Skills)
• Technical Problem-Solving (Hard Skills)
• System Implementation (Hard Skills)
• Vendor Management (Hard Skills)
• Network Maintenance (Hard Skills)
• Information Security (Hard Skills)

Job Summary: 

• Oversee the implementation of additional and maintenance of existing business servers and other resources important agency’s operations.
• Serve as primary contact to outside vendors to obtain proposals, contracts and agreements, as well as maintain existing ones.
• Remain accessible during non-business hours to manage IT crises and other issues through email and/or telephone.
• Responsible for server administration, including Windows Server 2016 and 2019, Active Directory, HyperV, VMware and other Server Technologies.
• Design and implement clustered hypervisors and Windows operating systems, making use of MS Cluster Server and Active Directory Services.
• Manage, operate, and troubleshoot switches, routers, wireless LAN controllers, and other network devices.
• Administer and support of enterprise SD-Wan and Cloud Firewall.
• Responsible for Office 365 Tenant administration (Licensing, Azure, ADFS, Active Directory, Exchange, SharePoint and Teams).
• Responsible for Office 365 monitoring service health and management of service requests.
• Perform and implement redundancy strategies and disaster recovery contingency planning to ensure the highest levels of systems and infrastructure availability.

Skills on Resume:

• Server Management (Hard Skills)
• Vendor Relations (Soft Skills)
• Crisis Management (Soft Skills)
• System Administration (Hard Skills)
• Network Management (Hard Skills)
• Cloud Administration (Hard Skills)
• Office 365 Management (Hard Skills)
• Disaster Recovery (Hard Skills)

Job Summary: 

• Train, mentor, monitor, and supervise IS Support Technicians.
• Coordinate teams and assignments of resources and projects across projects and ensure all projects stay on target.
• Conduct APMS evaluations for direct reports, including guidance toward reaching organizational and career goals.
• Develop an annual Information Technology budget that conforms to the Advanced Group's overall financial plan and contribution to and support of AG’s overall financial goals.
• Maximize the productivity of direct reports to exceed AG budget goals.
• Oversee the planning, development and implementation of new information systems.
• Oversee the upgrade and ongoing maintenance activities of existing information systems.
• Write training and establish training programs for new IS products and processes.
• Identify possible areas where information systems could be used to improve current processes or address new process requirements, then plan and implement systems to meet these needs.
• Maintain administrative control for the AC intranet and extranet information networks.

Skills on Resume:

• Team Supervision (Soft Skills)
• Project Coordination (Soft Skills)
• Performance Evaluation (Soft Skills)
• Budget Planning (Hard Skills)
• Productivity Management (Soft Skills)
• System Implementation (Hard Skills)
• System Maintenance (Hard Skills)
• Training Development (Soft Skills)

Job Summary: 

• Responsible for ensuring the security and data integrity of AC’s information systems.
• Ensure periodic maintenance checks are completed in a timely fashion and documented in the appropriate logbook.
• Ensure all new hardware has the appropriate antivirus software and security fixes installed and updated.
• Ensure system-wide backup and restore capabilities.
• Ensure data accessibility and information systems services availability (i.e., file shares, database engines) during disaster recovery operations and unforeseen events, as well as scheduling an unannounced annual Disaster Recovery Exercise.
• Create and maintain all data backup hardware, schedules, and procedures.
• Develop and test a Disaster Recovery Plan that minimizes or eliminates data loss and loss of operations to critical IT functions.
• Identify and mitigate risk factors that may pose a specific risk to the continued operations of AC.
• Create and maintain Standard Operating Procedures surrounding the use of information systems throughout the organization.
• Articulate an understanding of the company system, standard operating procedures and federal regulations during client audits.
• Participate in the management team, with responsibilities as assigned by the Vice President.

Skills on Resume:

• Information Security (Hard Skills)
• System Maintenance (Hard Skills)
• Antivirus Management (Hard Skills)
• Data Backup (Hard Skills)
• Disaster Recovery (Hard Skills)
• Risk Mitigation (Hard Skills)
• SOP Development (Hard Skills)
• Audit Preparation (Soft Skills)

Job Summary: 

• Responsible for directing, managing and controlling all aspects of the company’s Information Systems, including client computers, servers (physical and virtual), phone system, barcode equipment, copiers/printers, and all lab software systems.
• Evaluate and recommend solutions to internal communication problems through the design and implementation of automated systems utilizing state-of-the-art technologies.
• Continually collaborate with business departments to determine how IT can help advance the efficiency of business operations.
• Implement strategies and roadmaps to ensure that IT is a differentiator for the company.
• Direct the management, installation and maintenance of hardware and software throughout the organization.
• Evaluate retiring legacy applications and replacing them with SAAS/Cloud-based systems.
• Document and manage the validation and documentation of hardware and software systems to meet federal requirements within all aspects of the organization.
• Evaluate and recommend hardware and software standards.
• Oversee helpdesk functions and ensure issues are resolved in a timely manner.
• Manage the development and maintenance of technical documentation.

Skills on Resume:

• IT Management (Hard Skills)
• System Automation (Hard Skills)
• Business Collaboration (Soft Skills)
• Strategic Planning (Hard Skills)
• System Maintenance (Hard Skills)
• Cloud Migration (Hard Skills)
• Documentation Management (Hard Skills)
• Helpdesk Oversight (Soft Skills)

Job Summary: 

• Work on a wide range of activities to maintain and enhance the technology platform.
• Responsible for the Azure infrastructure, hardware, vendors, procurement and the managed services vendor team.
• Work with the Operations and Application teams, ensuring dependent technical needs are met and maintained for new and existing initiatives.
• Assist with business process and policy development, as well as programs and productivity metrics.
• Manage day-to-day operations and resources for Azure, procurement, onboarding/offboarding, including managed services and security teams.
• Develop comprehensive issue assessment and mitigation strategies when problems arise.
• Drive standardization of Office 365 and Azure environments.
• Implement secure solutions both internally and with partners.
• Manage work intake, assign tasks, and provide work plans/report plans and progress to the leadership team.
• Regularly review the performance of IT with key stakeholders and take action to improve speed/quality and reduce cost.

Skills on Resume:

• Technology Management (Hard Skills)
• Azure Administration (Hard Skills)
• Vendor Coordination (Soft Skills)
• Process Development (Hard Skills)
• Operations Management (Hard Skills)
• Issue Mitigation (Hard Skills)
• System Standardization (Hard Skills)
• Security Implementation (Hard Skills)

Job Summary: 

• Set and manage a formal IT budget.
• Identify and implement cost savings opportunities.
• Oversee relationships with managed services providers and other partners to ensure they are meeting IT needs/standards.
• Hold external teams accountable.
• Report program status, risk assessment and monthly operating performance.
• Collaborate with the security officer to ensure technology meets security and privacy needs.
• Implement infrastructure and security with the Managed Services Provider (MSP) vendor and development teams.
• Oversee and assist with firewall and network management.
• Develop and maintain policy and procedure documentation and training collateral.
• Manage the technical onboarding and offboarding process and workflow.
• Align with Client Ventures' strategic direction for technology and platform decisions.

Skills on Resume:

• Budget Management (Hard Skills)
• Cost Optimization (Hard Skills)
• Vendor Management (Soft Skills)
• Performance Reporting (Hard Skills)
• Security Collaboration (Soft Skills)
• Infrastructure Management (Hard Skills)
• Policy Development (Hard Skills)
• Onboarding Processes (Soft Skills)

Job Summary: 

• Responsible for external infrastructure dedicated to the product platform (jointly with the R&D team).
• Responsible for internal infrastructure dedicated to the company's activities.
• Develop and maintain internal tools and system integrations (e.g., Salesforce, Genius, etc.).
• Define the vision and strategy of the IT department.
• See to the success of the company's business strategy and IT initiatives in conjunction with the R&D VP.
• Act as an advisor to senior management on data governance issues.
• Establish the roadmap and annual budget together with the R&D VP.
• Manage the IT team and act as a mentor and motivator.
• Responsible for team calendars and delivery schedules.
• Maintain and manage Information Security Management System (ISMS, ISO27001).

Skills on Resume:

• Infrastructure Management (Hard Skills)
• System Integration (Hard Skills)
• IT Strategy (Hard Skills)
• Business Alignment (Soft Skills)
• Data Governance (Hard Skills)
• Budget Planning (Hard Skills)
• Team Leadership (Soft Skills)
• Information Security (Hard Skills)

Job Summary: 

• Develop, implement and manage the IT security program.
• Prepare and maintain the CAIQ (Consensus Assessment Initiative Questionnaire) questionnaires required by certain clients.
• Establish an innovative IT infrastructure plan across North America to support growth and process improvements.
• Manage and participate in the evolution of hosted services, storage solutions, authentication solutions, backup systems, etc.
• Ensure the implementation of quality and security standards against internal and external threats.
• Develop contingency plans and procedures for cybersecurity and rapid recovery of essential business activities and services in the event of system failure (Business Continuity Plan).
• Address security issues with business partners (Trusted partner network) and other organizations.
• Ensure the supervision of infrastructure, network and office equipment, virtual environment and data conservation and security.
• Constantly ensure the availability and security of services, installation, support and client-server updates.
• Oversee the development of business intelligence tools and optimize information management processes.

Skills on Resume:

• IT Security Management (Hard Skills)
• Compliance Documentation (Hard Skills)
• Infrastructure Planning (Hard Skills)
• Hosted Services Management (Hard Skills)
• Quality Assurance (Hard Skills)
• Business Continuity (Hard Skills)
• Partner Collaboration (Soft Skills)
• Data Security (Hard Skills)

Job Summary: 

• Serve as a leader in the design and implementation of strategic projects to grow the IT reporting infrastructure capabilities, including defining scope, scale and business requirements.
• Develop and implement policies, procedures, and training plans with the IT department staff and end users.
• Develop reliable metrics for managing hardware, software, strategic capacity and personnel.
• Identify and eliminate security vulnerabilities with strategic solutions that are scalable and sustainable.
• Develop and deploy training of systems, processes and procedures to end-users.
• Lead the oversight of database administration processes.
• Perform cost-benefit and return on investment analyses for IT proposals.
• Engage in vendor negotiations and contract reviews regarding hardware, software and services.
• Assess, approve, and administer all equipment, hardware, and software upgrades.
• Develop and implement the best practices cyber cybersecurity protocols for the business.
• Develop and help implement best practices for ERP segregation of duties security processes.
• Manage the IT administrative support for the business and its employees.
• Develop on-demand forensic analysis of compromised and/or unsecured systems.

Skills on Resume:

• IT Project Leadership (Hard Skills)
• Policy Development (Hard Skills)
• Performance Metrics (Hard Skills)
• Vulnerability Management (Hard Skills)
• User Training (Soft Skills)
• Database Administration (Hard Skills)
• Vendor Negotiation (Soft Skills)
• Cybersecurity Protocols (Hard Skills)

Job Summary: 

• Leverage professional and personal networks to introduce CGI to local client prospects.
• Develop a strong pipeline of opportunities with new and existing accounts.
• Lead a team of professionals, both direct reports and via global delivery.
• Ensure the success of engagements using global delivery and vendor partners.
• Manage client satisfaction in partnership with account management teams.
• Contribute to business strategy and budget planning.
• Transfer/change all the work from manual to a computerized system.
• Oversee all technology operations (e.g., network security) and evaluate them according to established goals.
• Identify and recommend new technology solutions.
• Coordinate IT managers and supervise computer scientists, technicians and other professionals to provide guidance.

Skills on Resume:

• Business Development (Soft Skills)
• Opportunity Management (Hard Skills)
• Team Leadership (Soft Skills)
• Client Satisfaction (Soft Skills)
• Strategic Planning (Hard Skills)
• Process Automation (Hard Skills)
• Technology Oversight (Hard Skills)
• IT Supervision (Soft Skills)

Job Summary: 

• Maintain and support the company's production IT environments.
• Implement an IT platform enabling the company's growth and diversification plans.
• Responsible for the continuous improvement of IT applications to enhance the quality of IT service while lowering operational and support costs.
• Design of clinical, objective, and business-based plans with respect to the provision of IT services in order to support the company's current and future strategic plans.
• Develop and execute an effective IT strategy, thus creating a competitive advantage for the company.
• Develop a multigenerational project portfolio of IT improvement initiatives.
• Manage relationships with outsourced technology partners according to best practices and regulatory requirements.
• Ensure BMCE Bank International has an effective and fully tested disaster recovery plan aligned with business continuity plans.
• Respond to both Internal and External Audit reports.

Skills on Resume:

• IT Operations (Hard Skills)
• Platform Development (Hard Skills)
• Process Improvement (Hard Skills)
• Strategic Planning (Hard Skills)
• IT Strategy (Hard Skills)
• Project Portfolio (Hard Skills)
• Vendor Management (Soft Skills)
• Disaster Recovery (Hard Skills)

Job Summary: 

• Build relationships with external IT vendors and service providers.
• Benchmark and make recommendations for the improvement of the IT infrastructure of IT systems.
• Review the performance of IT systems to determine operating costs, productivity levels, and upgrade requirements.
• Ready organization for IT security audits or investigations.
• Manage the security of the network, systems, and enterprise information, and identify risks.
• Oversee all IT operations, including staff, asset management and infrastructure.
• Ensure high-quality day-to-day IT support for all employees, via outsourced vendor and/or internal IT hiring.
• Identify and eliminate security risks and define standards for disaster recovery, storage, servers, and performance.
• Manage and supervise employees in the IT department.

Skills on Resume:

• Vendor Relations (Soft Skills)
• Infrastructure Improvement (Hard Skills)
• System Evaluation (Hard Skills)
• Security Auditing (Hard Skills)
• Risk Management (Hard Skills)
• IT Operations (Hard Skills)
• Technical Support (Soft Skills)
• Team Supervision (Soft Skills)

Job Summary: 

• Own the relationships with vendors, hosting providers, circuit providers and any other 3rd party services used to build infrastructure.
• Ensure cost-effective design, development, integration, implementation, testing and maintenance of new services, equipment and systems in support of business objectives and requirements.
• Define metrics and put processes in place to validate the benefits/value of potential solutions to help drive decision-making for potential technology investments.
• Own project management for new system implementations and upgrades.
• Responsible for securing information and IT assets by determining security requirements, planning, implementing, and testing security systems in coordination with Security Architecture.
• Responsible for setting security standards and ownership of approvals for all firewalls, hosting, and other infrastructure by working closely with IBS Network, Hosting, Application owners and OSS teams.
• Provide oversight for IT-based customer-facing support services and ensure recovery capabilities are in place and tested for critical solutions at the property.
• Provide world-class customer service and collaboration with corporate, business leaders, and 3rd party vendors.
• Define property and tactical service level goals, related to value-add and availability, capacity, security, and performance of enterprise systems.

Skills on Resume:

• Vendor Management (Soft Skills)
• System Implementation (Hard Skills)
• Performance Metrics (Hard Skills)
• Project Management (Hard Skills)
• Security Planning (Hard Skills)
• Infrastructure Standards (Hard Skills)
• Customer Support (Soft Skills)
• Service Optimization (Hard Skills)