• Understand general accounting practices, accounts receivable, accounts payable, payroll, and treasury management, both domestic and international.
• Evaluate user requests for new or modified applications to determine feasibility, costs, time required, compatibility with current systems, and computer capabilities.
• Recommend controls by identifying problems, writing improved procedures.
• Develop subject matter experts in supported business functions.
• Maintain system protocols by writing and updating procedures.
• Evaluate, test and recommend new opportunities for enhancing software, hardware and IT processes.
• Assist and work with internal customers as well as software vendors.
• Provide reference for users by assisting in the development of user documentation, providing help desk support, and training users.
• Contribute to team effort by accomplishing related results.

Skills: Accounting Management, Application Analysis, Process Improvement, Business Support, System Documentation, IT Optimization, Vendor Relations, User Support

• Utilize a combination of project management, analysis, process improvement, documentation, and communication skills to ensure quality project delivery and implementation.
• Define and oversee the accurate, timely, and successful achievement of milestones through the entire project and implementation lifecycle.
• Analyze and drive continuous improvement to system integrations, configurations, and capabilities in support of driving the efficient achievement of business goals.
• Document data-flow and process diagrams for IT operations, systems, and integrations.
• Produce success metrics and analytics to measure the performance of systems and processes.
• Provide consultative and facilitative services to team leads for new product features, opportunities to drive automation, reporting development, and project management.
• Leverage spreadsheets, databases, and analytics platforms to shape and present data.
• Develop a deep understanding of business processes to identify cross-functional opportunities for savings, as well as improving automation, processes, and service quality.
• Build and enhance positive working relationships with internal and partner stakeholders.

Skills: Project Management, Process Analysis, Continuous Improvement, System Documentation, Data Analytics, Business Consultation, Data Management, Stakeholder Relations

• Become a strategic partner and trusted advisor for the business and internal technology teams.
• Work with Business partners to assess, identify, and catalog key technology(ies) or systems needed by both Business and IT Stakeholders.
• Understand current state systems and business processes.
• Become the subject matter expert for assigned areas, and adapt new processes to the desired future state.
• Develop and present conceptual and functional models along with cross-functional process and system dependencies.
• Recommend system solutions by comparing existing solutions and possible purchased alternatives.
• Work directly with vendors and collaborate with internal teams to serve as the functional lead on SaaS integration projects.
• Drive user training, documentation and post-implementation turnover to business and support personnel.
• Effectively demonstrate functionality to stakeholders and product owners to ensure the business vision is implemented.
• Assist in enrichment and enhancement of the company’s change approaches and methodology, based on past working results.

Skills: Strategic Partnership, Technology Assessment, Process Analysis, Subject Expertise, Solution Design, Vendor Collaboration, User Training, Change Management

• Standardize supply chain business processes (current and future state), develop standard operating procedures and end-user training materials as they relate to purchasing.
• Work with the procurement business team on process and system improvements.
• Complete project tasks and resolve issues by defined due dates and to acceptable levels of quality within the supply chain function.
• Collaborate with other teams (Operations, Engineering, Sales, Finance, Quality, etc.).
• Ensure integrated systems are configured and processing correctly.
• Ensure timely ongoing support within the area of responsibility for all supported applications and processes to ensure end-user satisfaction.
• Support system implementations and ongoing business operation support.
• Back-up support for other enterprise systems.

Skills: Process Standardization, Procurement Support, Project Execution, Cross-Functional Collaboration, System Configuration, Application Support, Implementation Assistance, System Backup

• Adopt approaches to deeply empathize with the customer, such as conducting early-stage interviews with end-users about their needs.
• Develop this in-depth knowledge of end-to-end business processes and challenges within the functional area.
• Lead or participate in customer-focused idea generation.
• Lead design thinking workshops and may facilitate sessions, including the determination and application of appropriate tools and techniques.
• Define the scope and provide inputs to prioritization and consensus.
• Develop interim deliverables to define the opportunity for value capture and articulate the possibilities of new technology to capture that value.
• Review opportunities according to business value or objectives and key results.
• Actively operate within an Agile delivery methodology, including leading agile project delivery activities, such as sprint planning, stand-ups, sprint reviews and demos, and retrospectives as part of daily work routine.
• Generate sprint outputs to present recommendations to management and provide a traceable lineage to the solution definition.

Skills: Customer Empathy, Process Insight, Ideation Leadership, Design Thinking, Scope Definition, Value Analysis, Agile Delivery, Solution Presentation

• Lead or participate in solution selection and prototyping efforts, working to identify solutions that allow for scaling and customer-centric solutioning.
• Analyze and interpret data to inform recommendations/next steps.
• Work with cross-functional teams, remove silos, bridge gaps across stakeholder groups and lead a team toward a common goal.
• Maintain stakeholder communications and ensure they are always up to date on the status of work.
• Elicit and translate business needs into user stories/documented functional and non-functional requirements.
• Translate business requirements to the technical team and relay technical feedback to project teams and stakeholders.
• Support stakeholders in their decision-making by presenting the different (functional and solution) design alternatives and their impact in a clear way.
• Ensure solutions delivered to the customer are innovative and meet/exceed expectations.
• Determine and present/illustrate the business value of moving forward with a design recommendation.

Skills: Solution Prototyping, Data Analysis, Team Leadership, Stakeholder Communication, Requirements Translation, Technical Liaison, Decision Support, Value Presentation

• Interface with internal and external stakeholders and IT development teams.
• Define scope, requirements, identify and document functional specifications.
• Support development and review of artifacts during the software development lifecycle, based on user needs and industry standards.
• Lead scoping and requirements gathering meetings with internal and external stakeholders.
• Collaborate with business and IT teams to arrive at solutions to solve complex application design issues.
• Troubleshoot issues and assist users with identifying system errors and possible enhancement requirements.
• Identify, monitor and report issues, risks, mitigation plan, resource and budget challenges, etc., to all stakeholders.
• Provide IT, business stakeholders with support during change management activities, IT annual planning and budget process.
• Serve as the IT subject matter expert for the IT (Corporate and local) portfolio and collaborate with IT leadership to ensure all requests and projects align with IT and Beacon’s strategy.
• Demonstrate competency of application functionality, system design and file structures, including the ability to write, read and execute SQL scripts.
• Conduct technical analysis and drive to root cause analysis of complex technical problems.

Skills: Stakeholder Management, Requirements Definition, SDLC Support, Solution Collaboration, Issue Resolution, Risk Management, Change Support, Technical Analysis

• Recommend solutions that are right-sized for the expected impact (e.g., include cost/benefit analysis).
• Are able to effectively prioritize among multiple competing objectives.
• Adhere to project plans, timelines and provide support to the project manager.
• Develop testing scenarios/scripts, and conduct Level 2 testing and document results for assigned projects or requests.
• Coordinate and support end-user testing efforts (User Acceptance Testing).
• Support end-user training efforts as a technical subject matter expert.
• Develop external companion guides, training and other supplemental documentation.
• Demonstrate knowledge of and compliance with Beacon policies, procedures and company-sponsored annual programs (i.e., compliance training).
• Negotiate, listen, mitigate conflict, build alliances and achieve desired results using strong interpersonal and diplomacy skills.
• Lead, plan and/or perform special projects and other duties and required.
• Mentor, instruct, and guide other Business Systems Analysts, and provide quality assurance oversight of the work they perform.
• Support the onboarding process of new hires.

Skills: Solution Evaluation, Prioritization, Project Support, Testing Coordination, User Training, Documentation Development, Conflict Resolution, Team Mentorship

• Work with IT leaders to provide business requirements, assist in the translation of business needs and advise on end-user usage of applications and technology.
• Develop productive relationships with business leaders, along with IT leaders, across the organization to ensure are always driving the business goals.
• Gather, analyze and translate complex business needs into understandable functional requirements, then into individual specifications.
• Perform gap analysis across existing operations, projects, security, policies, and technology uses.
• Create models to represent operations or UI, such as workflows, wireframes and mockups.
• Create test plans and assist in execution for QA and UAT along with SMEs.
• Prepare and maintain documentation, including requirements, specs, process flow documentation, and procedures.
• Act as the main point of contact for stakeholders, SMEs, vendors and customers as the liaison to IT.
• Identify and foster common appropriate terminology to be consistently used by both Business and IT for clear communications.

Skills: Business Analysis, Stakeholder Relations, Requirements Translation, Gap Analysis, Process Modeling, Test Planning, Documentation Management, IT Liaison

• Learn the business’s normal operations and uses of technology.
• Work with business to preemptively define potential impacts to processes and/or systems from projects, optimizations and any other changes.
• Work with stakeholders to ensure delivery of applications, security and technology, in general, is providing desired results, and redefining requirements in a timely manner.
• Work with stakeholders to ensure prioritization of features, bugs and projects is well documented and well understood by the development team.
• Work with IT leaders to keep business projects/change requests in line with corporate social responsibility, environmental and technical policies and applicable standards and legislation.
• Work with IT leaders to survey stakeholders' satisfaction with technology and collect requirements.
• Improve any unsatisfactory processes and technology implementations.
• Achieve operational goals set by the company.
• Support corporate initiatives and decisions.

Skills: Business Operations, Impact Analysis, Stakeholder Management, Feature Prioritization, Policy Compliance, Requirement Gathering, Process Improvement, Goal Achievement

• Lead and manage all aspects in the formation of the IT direction and strategy.
• Review the IT infrastructure and business applications, systems, and processes across the businesses, products and regions.
• Design, implement, maintain and enhance ERP system and general business applications.
• Responsible for satisfying growing business application reporting and business process automation needs.
• Provide necessary Leadership and support to ensure the company is achieving maximum efficiency in the use of its principal ERP system.
• Direct the planning, implementation of enterprise IT systems in support of business operations in order.
• Provide cost-effectiveness, service quality and business development.
• Manage a team of functional and technical experts.
• Support the integrated business applications in areas of finance, supply chains, manufacturing and human resources departments.

Skills: IT Strategy, Infrastructure Review, ERP Management, Process Automation, Leadership Support, System Implementation, Team Management, Business Integration

• Develop and enhance SDLC covering requirement definition, solution design, development, testing and release management.
• Govern the implementation and development of business application changes, enhancements and fixes.
• Ensure quality assurance measures are followed to achieve high-quality deliverables.
• Ensure that implemented applications and changes meet the business requirements in accordance with the plans and policies.
• Develop and maintain system documentation, procedures that include application support procedures, quality assurance, design, system and technical configuration, user training for new systems and system development software revision control.
• Identify and establish the scope and parameters of requirements, analysis on a project-by-project basis to clearly define the project impact, outcome criteria and the metrics.
• Research, review and analyze the effectiveness and efficiency of existing requirements, gathering processes and developing strategies for enhancing or leveraging these processes further.
• Communicate changes, enhancements and modifications of business requirements to the project team and other stakeholders so that issues and solutions are understood.
• Responsible for product and vendors’ evaluation with ensuring proper management of RFI, RFT and the contract negotiations process.

Skills: SDLC Development, Change Governance, Quality Assurance, Requirements Validation, System Documentation, Process Analysis, Stakeholder Communication, Vendor Management

• Liaise with internal/external clients in order to analyze business procedures, clarify clients’ requirements and define the scope of existing software, hardware, and network provision.
• Undertake feasibility studies for major IT developments incorporating costs and benefits, and present proposals to clients.
• Communicate the impact of emerging technologies to clients and advise on the potential introduction of such technology.
• Provide advice and assistance in the procurement, provision, delivery, installation, maintenance and use of IT systems and their environments.
• Examine existing business models and flows of data and design functional specifications and test plans for new systems in order to meet the business’s needs.
• Research, analyze, evaluate and monitor network infrastructure and performance.
• Work closely with management to implement new systems.
• Responsible for managing, coaching and supporting all resources assigned to the project to be able to achieve the best results.

Skills: Client Liaison, Feasibility Analysis, Technology Advisory, IT Procurement, System Design, Network Evaluation, System Implementation, Team Leadership

• Responsible for data quality and the monitoring of reports and trending in the business unit.
• Translate business objectives into actionable solutions.
• Deliver the most cost-effective, innovative technology solutions for the required business needs.
• Support system configuration, business continuity planning and procedures.
• Participate in case consultation of highly complex and escalated cases and provide support to the front-line team.
• Set policy and procedures, update documentation.
• Provide training support and implement quality programs.
• Lead small to moderate-sized projects by drafting requirements, performing updates, and designing and executing test cases.

Skills: Data Quality, Solution Development, Technology Innovation, System Configuration, Case Support, Policy Management, Training Implementation, Project Leadership

• Own the requirements development process and outcomes, including the facilitation of the process and creation of any documentation.
• Write functional specification documents from requirements.
• Define, document and implement system configuration changes.
• Understand business processes and drive the proper application of software to enable and improve these processes.
• Participate in business process/department/functional group activities on a regular basis to understand business needs and challenges and facilitate improvements.
• Proactively scan the technology environment for new products and opportunities to enhance or leverage technology to support Post Consumer Brands' business processes.
• Educate the IT team on the business process to increase the team’s overall understanding to ensure processes are being supported appropriately.
• Work with business partners to identify technical debt and capability gaps and contribute to a roadmap for the IT systems that support their area.
• Understand road maps across IT to provide a comprehensive view for IT systems that cross-functional boundaries, minimize the application portfolio, and support business capabilities.
• Support the Project Managers, Business Managers to define project scope, schedule, resources, and budget requirements.
• Own and drive systems integration testing and support user acceptance testing.
• Create and maintain test scenarios, test scripts and test data, in collaboration with the business partners, for validating system design, configuration, integration and performance.
• Assist the business partners in creating and reviewing training materials to ensure alignment with business processes and system configuration.
• Responsible for Level 3 support issues when escalated from the IT Services Team.
• Drive root cause analysis and resolution for recurring issues.

Skills: Requirements Management, System Configuration, Process Improvement, Business Analysis, Technology Innovation, Testing Coordination, Training Support, Issue Resolution

• Analyze existing IT processes, identify problems and resolutions and write requirement specifications according to standard templates using natural language simply, clearly, unambiguously and concisely.
• Perform functional testing and coordinate and assist User Acceptance Testing.
• Ensure developed solutions meet the business requirements in accordance with quality standards.
• Provide training/documentation on system changes.
• Participate in requirements prioritization.
• Participate in reviews of work products derived from requirements specifications.
• Ensure that the requirements were interpreted correctly and provide post-deployment support for changes.
• Manage requirements traceability information and track requirements status throughout the software development life cycle.
• Manage changes to baseline requirements through effective application of change control processes and tools.
• Establish and implement effective requirements practices, including the use and continuous improvement of the requirements process.
• Assist with the development of the organization’s requirements engineering policies, procedures and tools.

Skills: Process Analysis, Requirements Writing, Functional Testing, Quality Assurance, User Training, Change Management, Traceability Tracking, Process Improvement

• Collaborate with the Product SME’s, Manufacturing Operations team, and Manufacturing Engineers through all phases of the product label design, development, and implementation.
• Responsible for being the custodian of the label development and production server’s data and, in conjunction with the Infrastructure Team, ensuring the proper administration of labeling databases and applications.
• Responsible for label printer setup, configuration, troubleshooting, including operational support and print quality.
• Consult with business stakeholders to evaluate current business processes.
• Identify complex business problems and support the identification of operational efficiency opportunities through IT solutions.
• Support the Definition of IT solution requirements and assist with solution design.
• Configure system settings, plans and execute unit, functional, and integration testing.
• Support business stakeholders through user acceptance testing and deployment.

Skills: Label Development, Data Administration, Printer Management, Process Evaluation, Problem Solving, Solution Design, System Configuration, User Support

• Support IT leadership with planning IT projects, ensuring goals and objectives are met within an established time frame.
• Interface with system support and log technical assistance requests.
• Work with system support to resolve questions, problems, and enhancement requests.
• Manage projects, including the formulation and definition of systems scope based on user needs, a thorough understanding of the business systems, and the industry.
• Support other departments, divisions, and organizations as a liaison to IT.
• Contribute to system development through the analysis of business requirements, business design, business development, client training, data conversion, testing and maintenance.
• Prepare charts, diagrams, and recommendations for business solutions while ensuring conformity with other business areas.
• Provide functional/technical support for Salesforce, including but not limited to system configuration, report assistance, data maintenance and system maintenance.
• Open and follow up on service support tickets.
• Maintain user profiles, role hierarchy, sharing rules and security settings.
• Assist in project testing, implementation, and documentation activities.
• Work with other IT teams to support Salesforce/PSA integrations with key applications.
• Review changes in upcoming releases of Salesforce.
• Provide recommendations and documentation regarding features to implement.

Skills: Project Planning, Technical Support, Issue Resolution, Business Analysis, IT Liaison, System Development, Salesforce Administration, Integration Support

• Elicit and create business process maps/visualizations using business process modeling notation standards to define current, future and gap process states.
• Elicit and document functional and technical requirements in the form of user stories and use cases.
• Develop acceptance criteria in both an agile and an iterative waterfall project methodology.
• Build collaborative partnerships across UVA to support the project goals and meet the needs of stakeholders.
• Be the voice of the user and assist the technical team in the creation and delivery of solutions.
• Develop, execute, and document test plans to validate appropriate system configuration.
• Develop and deliver professional presentations to leadership, faculty, staff, and students.
• Ensure discussions about business needs and solutions, with the general user community, are framed in the context of benefits, outcomes, capabilities, and outputs, as well as risks and opportunities.
• Ensure a sufficient level of business requirements (capability, functional, solution) gathering activities are performed that are aligned with intended project benefits, outcomes, capabilities and outputs.
• Ensure sufficient documentation is produced for the requirements, designs, including business processes, flowcharts, procedures and solution configurations.
• Ensure functional and technical specifications and documentation are appropriate and sufficient to deliver the project, to be used by stakeholders, by translating business requirements into technical specifications.
• Ensure optimum solution designs capture all business requirements by performing thorough analysis and engagement with the business and other key stakeholders at different levels in the organization.
• Ensure that training documentation needs are met by producing training plans and guides, quick reference guides, and any other documents required by project resources or end users.

Skills: Process Mapping, Requirements Documentation, Agile Methodology, Stakeholder Collaboration, User Advocacy, Testing Management, Presentation Skills, Training Development

• Maintain the event management system, Cvent.
• Collaborate on maintenance and further development of Cvent-related APIs.
• Participate in further development of the event management system Cvent and implementation of its new features, with special emphasis on providing technical expertise.
• Participate in the development of custom coordination tools (R, Python, Excel) related to the internal Data Quality process, reporting, and development of new functionalities in current tools.
• Actively seek ways to optimize the current setup of the event management system, Cvent, to make it more effective and efficient.
• Lead Cvent training sessions based on actual stakeholders' needs, both face-to-face as well as virtual format.
• Create and keep up-to-date tutorial videos and other training materials, record and edit tutorial videos, keep all training materials up to date, and seek new ways to improve T&E activities.
• Implement and support technology solutions that enable Yahoo's HR, Legal and Real Estate teams and their business processes.
• Partner with business teams on identifying needs and opportunities, gathering and documenting requirements, and prioritizing projects and features.
• Evaluate software solutions and provide recommendations on their ability to meet business needs cost-effectively.
• Participate in roll-out planning and execution, incl. creating documentation and performing user testing and training.
• Partner with the larger Enterprise Applications team on company-wide initiatives and ensure that Yahoo standards are adhered to.

Skills: System Maintenance, API Development, Process Optimization, Data Tool Development, Technical Training, Documentation Management, Requirement Gathering, Software Evaluation

• Experience in business analysis or a related field.
• Experience with SAFe and agile management tools (Jira, Rally, MSFT ADO, etc.).
• Able to familiarize with CRM/CMS/ERP/HRIS enterprise solutions.
• Experience with Sitecore, Salesforce, and Six Sigma.
• Must have strong critical thinking skills.
• Must have excellent documentation skills.
• Must have fundamental analytical and conceptual thinking skills.
• Experience in creating detailed reports and giving presentations.
• Must have robust written, verbal, presentation, and communication skills.
• Must have a history of leading and supporting successful projects.
• Excellent planning, organizational, and time management skills.
• Must have sound business acumen.

Qualifications: BA in Management Information Systems with 6 years of Experience

• Able to collaborate on problem resolution, team decisions and project planning.
• Able to effectively gather and analyze data for trending.
• Health administration system experience.
• Strong analytical skills and the ability to communicate effectively.
• Effective independent presentation of data and findings.
• Expertise in using PC based tools.
• Ability to develop new team processes and procedures.
• Ability to review and analyze trending data.
• Strong oral and written communication skills.

Qualifications: BA in Business Administration with 5 years of Experience

• Ability to convey ideas, problems, and issues to both business and system audiences.
• Strong organizational skills that allow the individual to handle multiple tasks while being extremely detail-oriented.
• Self-motivated, self-starter with the ability to initiate projects, prioritize and meet deadlines.
• Solid knowledge of business/system functions.
• Proficient in problem-solving, interviewing, and analytical skills.
• Ability to analyze and comprehend business/system processes.
• Experience within a Large Health Plan or Claims Administrator (TPA).
• Experience with any of the following areas: Claims Processing, Eligibility Maintenance, Utilization Management, Plan Benefits, Provider and Contract Maintenance.
• Technical experience with HIPAA transaction sets and analyzing health data.

Qualifications: BS in Information Technology with 6 years of Experience

• Experience in application development and/or systems analysis role.
• Must have data mapping experience.
• Experience creating complex SQL queries.
• Extensive experience in mapping and translating business requirements into proper requirement documentation.
• Experience using Agile, Waterfall, or hybrid methodologies.
• Ability to communicate highly complex technical information clearly and articulately for all levels and audiences.
• Healthcare industry-related experience.
• Able to lead other technical resources within projects.

Qualifications: BS in Computer Science with 7 years of Experience

• Ability to commit to exceptional client service.
• Ability to work independently with minimal supervision.
• Ability to use sound judgment in completing tasks and to seek guidance.
• Ability to dedicate to accomplishing goals and challenges presented by clients and management.
• Ability to interact with various levels of management and with clients.
• Working knowledge of business analysis methodology and software development life cycle.
• Ability to follow, critically evaluate, and improve upon current processes.
• Excellent business writing skills and ability to make presentations to various audiences.
• Strong Microsoft Office application skills, including MS Project, MS Visio, and MS Excel.

Qualifications: BS in Software Engineering with 3 years of Experience

• Experience using Agile methodology.
• Must have healthcare industry-related experience.
• Thorough knowledge of Information Technology fields and computer systems.
• Good Understanding of Database management Systems and structures.
• Experience using SQL queries to access data for analysis.
• Experience working in governance projects.
• Demonstrated organizational, analytical and interpersonal skills.
• Strong understanding of integration points of assigned business/systems and processes.
• Proven leadership abilities, including effective knowledge sharing, conflict resolution, facilitation of open discussions, fairness and displaying appropriate levels of assertiveness.
• Proficient in requirements gathering methodologies and the SDLC.
• Understanding of a variety of architecture standards and the ability to apply them in their design work.

Qualifications: BA in Economics with 7 years of Experience

• Ability to communicate highly complex technical information clearly and articulately for all levels and audiences.
• Ability to adapt to a rapidly changing environment.
• Must have high critical thinking skills to evaluate alternatives and present solutions that are consistent with business objectives and strategy.
• Extensive knowledge and experience of systems, subsystems, development methodologies, systems architecture, tools and processes that support the assigned business initiative or system.
• Experience in applying research methodology to business solutions.
• Knowledge of systems development concepts and methods.
• Experience with business requirements and business process analysis to ensure IT solutions meet the business needs.
• Experience managing multiple priorities and the ability to facilitate the adoption of changing priorities.
• Thorough industry knowledge in the related business area and understanding of the impact on the organization.
• Demonstrated negotiation skills and ability to build relationships.
• Excellent communication skills, including the ability to explain complex technical concepts in a clear and concise manner to audiences with diverse knowledge bases.

Qualifications: BS in Data Analytics with 9 years of Experience

• Must have IT experience in business analyst or similar roles.
• Experience leading full lifecycle projects within the Finance function.
• Extensive SAP experience with demonstrated functional knowledge of FI, CO, SD, MM and PP.
• Strong written and verbal communication skills with demonstrated expertise in communicating with all levels of an organization.
• Able to translate technical concepts to non-technical audiences.
• Must have Business Analysis certification.
• Must have PMP certification.
• Medical device industry experience.

Qualifications: BA in Operations Management with 8 years of Experience

• Experience in information technology, business solution development, and/or business/system analysis.
• Experience and knowledge in information technologies, processes, and software development lifecycles.
• Strong technical aptitude (learns new processes and systems quickly).
• Ability to work independently, handle multiple priorities, and solve complex problems.
• Experience with process flow diagrams.
• Experience writing functional requirements.
• Strong planning, analytical and problem-solving skills in providing technology solutions to business needs.
• Excellent communication skills and ability to work and interact with a wide variety of colleagues.
• Must have intermediate Excel skills.
• Experience using office tools such as Word, PowerPoint, and Visio.
• Proficient in presenting technical information to a non-technical audience.
• Experience creating training videos.
• Experience with team collaboration tools, such as OneNote and Microsoft Teams.
• Experience with K-12 products and services., SaaS, Google Suite, managing SharePoint content.

Qualifications: BS in Information Systems with 4 years of Experience

• Experience as an IT systems engineer with software applications similar to Plan Grid, scheduling tools, Bluebeam, Mobile Applications, etc.
• Technical knowledge of Mobile Applications, Application Administration activities.
• Strong communication and customer service.
• Ability to stay on task when working independently.
• Must be able to organize and manage multiple tasks in a fast-paced environment.
• Must have construction industry knowledge.
• Must be able to learn and implement new applications.
• Must be a self-starter, proactive and be able to interface with end users to prioritize issues.

Qualifications: BA in Finance with 5 years of Experience

• Knowledge of standard Microsoft software applications, i.e., Word, Excel, Microsoft Project, PowerPoint, and Visio.
• Experience in implementing new applications, upgrading applications and working on remote servers.
• Proficient in using a computer and Microsoft Office (Outlook, Word, Excel, etc.), Oracle.
• Ability to prioritize and manage multiple tasks, changing priorities.
• Ability to work under time pressure and adapt to changing requirements with a positive attitude.
• Effective oral and written communication skills.
• Ability to be self-motivated, proactive and an effective team player.
• Ability to interact effectively and professionally with all levels of employees, management, staff, vendors and others.

Qualifications: BA in Management Information Systems with 4 years of Experience

• Experience in a technology environment in the role of a BA, QA, or similar position.
• Understanding of the Software Development Lifecycle, including Waterfall and Agile methodologies.
• Ability to juggle various work activities and shift their attention from one task to another to meet the demands of different stakeholders without “dropping the ball”.
• Ability to thrive in a fast-paced, high-energy, team-oriented environment.
• Must have apply active listening skills through the ability to comprehend information presented and respond thoughtfully.
• Able to be detail-oriented and can focus on the task at hand, no matter how minute, by finding the most efficient and effective pathway to completion.
• Able to work effectively with others and build relationships at all levels internally and with client teams and stakeholders.
• Excellent verbal and written communication skills for communicating with internal and external parties in a manner that is both articulate and professional.
• Ability to logically connect ideas, scrutinize and evaluate arguments, find inconsistencies and errors in work, solve complex problems, and engage in reflection.

Qualifications: BA in Business Administration with 3 years of Experience

• Ability to provide timely and empathetic help through in-person, phone, email, and social media avenues that keep the co-worker or customer’s needs at the forefront of every interaction.
• Ability to communicate effectively, to recognize, understand, and manage one’s own emotions as well as others, and foster positive working relationships across all levels of the organization.
• Able to hold oneself responsible and be self-driven in accomplishing business goals, adhering to policies and being responsible for one’s own actions, performance, and decisions.
• Proficient in using Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, Project, and/or Access).
• Must be legally authorized to work in the country of employment without sponsorship for employment visa status (e.g., H1B status).
• Proficient in AGILE methodologies.
• Experience with Azure DevOps.
• Working knowledge of financial/reporting systems and concepts (EG, ERP/CRM/HRIS systems).
• Working knowledge of cyber security principles (EG, PCI/PII/Compliance processes and tools).

Qualifications: BS in Computer Science with 4 years of Experience

• Must have planning technology experience.
• Experience and thorough understanding of Demand and Supply Management processes.
• Good business acumen with the ability to analyze and understand complex data structures.
• Experience in big data and the ability to process large datasets.
• Technical product and/or business system analyst (BSA) experience.
• Understanding of and experience in Agile project methodology.
• Excellent analytical skills and ability to translate business functionality and opportunities into technical solutions.
• Ability to work with distributed workforce/teams, and communicate using virtual communication tools (phone, conferencing, online meeting).
• Good communication and interpersonal skills.
• Relationship building with key stakeholders.
• Ability to deal with ambiguity and work in a dynamic, multicultural, and result-oriented matrixed environment.
• Self-motivated, with a high sense of accountability, urgency, and drive.

Qualifications: BS in Information Technology with 5 years of Experience

• Strong communication and meeting facilitation skills.
• Excellent qualitative analysis skills (aptitude for listening with intention, ability to iterate in the moment, ability to establish rapport quickly, and to analyze information and present debrief materials, etc.).
• Excellent quantitative analysis skills (aptitude to analyze data, derive conclusions to predict future outcomes, technical writing, outcome measurement, etc.).
• Strong collaboration skills (ability to partner with technical, end user and cross-functional experts to build consensus and understanding of problems).
• Strong risk assessment, problem resolution, negotiation, and influencing skills.
• Highly organized with excellent attention to detail.
• Experience as a business analyst serving on a project team with agile and iterative waterfall technical project methodologies.
• Experience with Business Process Modeling Notation (BPMN).
• Experience with process visualization tools like MS Visio or LucidChart.
• Experience with presentation tools like MS PowerPoint.
• Experience with test script creation, running test scripts and returning results for remediation.
• Experience as an IT business analyst in a Higher Education environment.
• Experience working with faculty and executive leadership.
• Experience implementing enterprise IT solutions in.
• Experience implementing a Learning Management System in a University setting.

Qualifications: BS in Data Analytics with 6 years of Experience

• Hands-on IT experience, IT systems analysis and business systems analysis.
• Experience with Disaster Recovery methodology and technology.
• Experience writing technical or procedural documents.
• Must have computing knowledge.
• Exposure/experience with Project management.
• Solid analytical, critical thinking and problem-solving skills.
• Solid verbal and written communication and visual presentation skills.
• Aptitude for being methodical, consistent, comprehensive, and thorough.
• Ability to be detail-oriented with a proficiency in scrutinizing data for discrepancies and identifying potential gaps and anomalies.
• Ability to collaborate within a complex matrixed organization and interact with technical, non-technical, and management staff.
• Self-motivated and resilient, comfortable with ambiguity and change.
• Able to quality-focused manner with a continuous improvement mindset.

Qualifications: BA in Finance with 4 years of Experience

• Ability to write simple to complex SQL Queries.
• Experience in Application development, testing, and/or business/systems analysis role.
• Must have various domain experience, Health Care, Financial, etc.
• Experience using Agile, Waterfall, or hybrid methodology.
• Must have specific tools, languages and specialty skills.
• Knowledge of business applications, data usage, and management.
• Experience in at least one area of the firm, as well as basic knowledge of the business.
• Understanding of basic software development principles and processes.
• Ability to work effectively on teams and with stakeholders to achieve common goals.

Qualifications: BS in Software Engineering with 5 years of Experience

• Knowledge of Hyperion Essbase/Planning, Oracle EPBCS(Enterprise Planning and  Budgeting Cloud Services).
• Knowledge of  Financial and Workforce Planning, EDMCS(Enterprise Data Management Cloud Services), PCMCS(Profitability and Cost Management).
• Knowledge of  Financial Reporting, Web forms.
• Working experience in Unix shell scripts, EPM Automate, MaxL, and Automation tools like Cognos Command Center.
• Basic understanding of EBS.
• Knowledge in reporting systems like Tableau, OBIEE.
• Must have IT Analyst experience.
• Must have Business System Analyst experience.

Qualifications: BA in Operations Management with 7 years of Experience

• Must have contract center experience.
• Deep knowledge of contact center technology, such as agent desktop, routing, outbound dialer, and self-service tools.
• Solid grasp of integration technologies such as Microsoft SQL Server Integration Services or other integration broker products.
• Understanding of the project life cycle and willingness to further develop project management skills on small to medium-sized projects.
• Solid grasp of SQL Databases and queries.
• Experience with ActiveBatch, SFTP tools, MS Project, and SQL Management Studio.
• Experience working with Credit Risk, Treasury Cash Ops, and Risk Management business units/systems.
• Experience working with Paragon, GTreasury, or other comparable applications.

Qualifications: BS in Data Analytics with 8 years of Experience

• Ability and flexibility to support a highly-productive, agile mobile and portal app development team where the projects and features supported will vary.
• Ability to communicate clearly via phone, video and written documentation with agile team members, business stakeholders and external organizations.
• Experience in systems analysis, including requirements gathering, problem solving, and solutioning, and then documenting those solutions through user stories, acceptance criteria, data mapping documents, system integration specifications, and process flow diagrams.
• Ability to analyze APIs, create data mapping documentation and test APIs with Postman and map to the design, highlighting gaps for needed solutioning.
• Ability to read, analyze and document user stories from business, system, and UI/UX requirements, UI/UX designs and meetings with product owners.
• Knowledge of healthcare or health insurance and related business functions.
• Demonstrated experience as a business analyst.
• Experience working with both business and technology resources.
• Excellent communication and problem-solving skills.

Qualifications: BS in Information Systems with 6 years of Experience