IT BUSINESS SYSTEMS ANALYST SKILLS, EXPERIENCE, AND JOB REQUIREMENTS
Updated: Dec 09, 2025 - The Information Technology (IT) Business Systems Analyst has experience with financial and reporting systems such as Deltek Costpoint, Cognos, TM1, and other business applications, along with strong computer proficiency in Microsoft Office. This role requires excellent problem-solving, communication, and interpersonal skills, as well as the ability to write clear documentation, develop business requirements, and execute system testing. The analyst also needs to be highly organized, capable of managing multiple tasks independently or in a team setting, and experienced in Agile environments using tools like Jira, Zephyr, Eclipse, and Cucumber.
Essential Hard and Soft Skills for a Standout IT Business Systems Analyst Resume
- Requirements Analysis
- System Design
- Data Analysis
- Process Documentation
- Functional Specification
- ERP Implementation
- Testing Management
- SQL Querying
- Change Management
- System Configuration
- Stakeholder Communication
- Problem Solving
- Team Collaboration
- Process Improvement
- Project Management
- Vendor Coordination
- Business Partnership
- Strategic Thinking
- User Training
- Attention Detail
Summary of IT Business Systems Analyst Knowledge and Qualifications on Resume
1. BA in Business Administration with 5 years of Experience
- Able to conduct client interviews to capture and document business requirements, including rules and practices.
- Able to analyze and develop functional specifications.
- Able to perform and support project management activities, including project planning, budgeting, status reporting, resource planning and allocation, and management of client expectations.
- Able to participate and lead cross-functional teams to solve business problems.
- Able to oversee and perform testing of automated systems, including the development of test plans and scenarios, conducting user testing and business process validation.
- Able to perform customer and application support activities, including working issues to closure and problem resolution.
- Demonstrated knowledge and understanding of business.
- Able to recommend enhancements to business practices to improve efficiencies.
- Able to evaluate and participate in the evaluation of new technologies.
- Ability to work on multiple projects.
- Ability to function as a lead analyst on multi-member projects.
- Must be capable of performing all of the essential functions with or without a reasonable accommodation.
2. BA in Management Information Systems with 6 years of Experience
- Experience as a Business Analyst in a manufacturing environment.
- Experience in implementation, configuration, and support within the customer service functional area.
- Excellent written and oral communication skills.
- Ability to work independently with little supervision.
- Strong analytical skills, along with proven problem-solving ability.
- Previous experience providing application support within a regional organization.
- Excellent interpersonal and organizational skills.
- Experience using Office 365 products, including Teams.
- Must have previous automotive experience.
- Previous experience supporting multiple applications.
- Experience with ITIL principles.
- Working knowledge of customer order management modules in Plex.
- Basic knowledge of all modules in Plex.
- Must have strong problem-solving skills.
3. BA in Economics with 7 years of Experience
- Work experience within an IT organization or Corporate Business function.
- Must have English language, sufficient for clear verbal and written communication within a global company.
- Experience in strategy, development, implementation and use of IT systems.
- Experience with SAP (ideally S/4 HANA) and common bolt-on and interface functionality.
- Experience using data and analytics tools to build a business case, influence others and make decisions.
- Strong business acumen and fluent in corporate finance processes.
- Ability to present to and interact with all levels of the organization as well as with outside contacts.
- Ability to work across an organization, share success, and build a culture that embraces change and growth.
4. BS in Data Analytics with 2 years of Experience
- Strong business requirement documentation skills.
- Ability to effectively manage multiple competing priorities at any given time.
- Detail-oriented and able to work independently and collaboratively in a deadline-driven environment.
- Strong analytical, problem-solving solving and critical thinking skills.
- Ability to work independently and in a team environment.
- Passion to learn the ins and outs of the finance business processes and their associated systems, reports and data elements.
- Must be able, with or without an accommodation, to use a computer, engage in communications via phone, video, and electronic messaging, and problem solve.
- Able to engage in complex and non-linear thought, analysis, and dialogue.
- Able to collaborate with others, maintain general availability during standard business hours.
5. BA in Operations Management with 3 years of Experience
- Ability to quickly learn existing business processes and combine knowledge from functional disciplines in order to produce and optimize business solutions.
- Skill to initiate, evaluate, develop, defend, and influence users' adoption of new technology with solid, actionable recommendations.
- Ability to facilitate workshops to identify root causes of pain points.
- Internship experience and working experience in a Business Systems Analyst role.
- Must have business process mapping experience.
- Excellent communication skills and ability to interact with colleagues at all levels throughout the organization.
- Understanding and adherence to basic Project Management methodologies.
- Experience in supporting Accounting, Finance, or Tax teams and systems.
6. BS in Information Technology with 5 years of Experience
- Knowledge with a variety of financial and reporting applications and technologies, i.e., Deltek Costpoint, Deltek Time and Expense, Cognos, Cobra, TM1, Hyland requisition software, budget and planning software.
- Proficient in computer skills, including Microsoft Office Suite.
- Experience working with software vendors to resolve issues.
- Must have excellent problem-solving skills.
- Experience developing business requirements, automated/manual test cases and testing.
- Excellent communication skills to communicate with application developers, customers, support personnel and management.
- Interpersonal skills to interact with customers and team members.
- Excellent writing skills to prepare documentation, training materials, and status reports.
- Must have organizational skills to balance and prioritize work.
- Ability to handle multiple tasks simultaneously and switch between tasks quickly.
- Ability to work independently and as part of a team.
- Experience working in an Agile Scrum environment.
- Experience with Jira, Zephyr, Eclipse, and Cucumber.