• Ensure all customer orders are processed promptly, accurately, and in accordance with company standards.
• Maintain a high level of diligence in data entry to minimize processing errors.
• Recruit and train staff to support efficient order management operations.
• Collaborate with team members to identify and resolve operational issues effectively.
• Maintain open communication with the operations manager regarding team performance and challenges.
• Conduct weekly one-on-one meetings with each staff member to review order processing errors and customer complaint logs.
• Provide feedback and coaching to help employees improve accuracy and efficiency.
• Ensure customer orders are completed within required timeframes, offering hands-on support.
• Monitor team performance to ensure all service level targets are consistently achieved.
• Develop staff capability to perform sales entry audits and verify the accuracy of order details.
• Encourage critical review and documentation of audit findings for discussion during weekly performance meetings.

Skills: Order Processing, Data Entry, Staff Training, Team Leadership, Performance Monitoring, Customer Service, Problem Solving, Quality Assurance

• Identify new opportunities to expand and grow the business within existing and emerging markets.
• Develop strategies to increase market share and strengthen the company’s competitive position.
• Build and maintain strong, long-term relationships with existing customers.
• Research and analyze new markets to identify potential areas for development and investment.
• Manage key customer accounts to ensure continued satisfaction and sustainable growth.
• Implement proactive measures to retain clients and enhance customer value.
• Develop and execute sales plans that align with overall company objectives and revenue goals.
• Monitor sales performance and adjust strategies to achieve targets effectively.
• Conduct regular competitor research to stay informed on market trends and opportunities.
• Leverage insights from market analysis to identify and pursue strategic partnerships.
• Provide customers with accurate, relevant, and timely information to support their business needs.
• Foster customer loyalty through exceptional service, consistent communication, and reliable follow-up.

Skills: Business Development, Market Research, Strategic Planning, Customer Relationship Management, Account Management, Sales Strategy, Competitive Analysis, Client Retention

• Supervise a sales team responsible for promoting and selling training courses to the general public.
• Ensure all team members consistently achieve performance targets and KPIs.
• Monitor individual and team performance, providing coaching and feedback to drive improvement.
• Develop and implement strategies to increase sales effectiveness and conversion rates.
• Foster a positive, goal-oriented team culture that encourages collaboration and accountability.
• Build, grow, and develop both the team and the overall office operations to support business expansion.
• Identify training needs and organize skill development sessions to enhance team performance.
• Participate in hands-on sales activities to stay connected with customer needs and sales processes.
• Handle inbound sales inquiries professionally and efficiently, ensuring a high-quality customer experience.
• Maintain focus on achieving results through leadership, motivation, and continuous process improvement.

Skills: Sales Team Leadership, Performance Management, Coaching and Development, Sales Strategy Implementation, Team Building, Training and Skill Development, Customer Engagement, Process Improvement

• Coach and develop the sales team to enhance skills, confidence, and overall performance.
• Conduct regular one-to-one meetings and formal performance reviews with each team member.
• Identify training needs and implement targeted development plans to address skill gaps.
• Foster a positive culture of recognition, engagement, and collaboration within the team.
• Continuously monitor and evaluate sales performance through consistent data tracking and analysis.
• Set clear, achievable sales targets and KPIs, ensuring they are met and regularly exceeded.
• Execute detailed sales analysis and prepare comprehensive performance reports.
• Present updates and key insights to the Managing Director and Senior Leadership Team (SLT).
• Research and apply new methods to continuously improve the customer journey at all touchpoints.
• Use customer feedback to identify opportunities for new features, products, or service enhancements.
• Coordinate and manage sales-related projects to support departmental and business objectives.
• Assist in broader company projects to contribute to organizational growth and efficiency.

Skills: Team Coaching, Performance Evaluation, Training and Development, Employee Engagement, Sales Performance Analysis, Target Setting, Reporting and Presentation, Customer Experience Improvement

• Coordinate multiple operational components to ensure monthly wholesale sales targets are consistently achieved.
• Manage backorders effectively to align with wholesale (WHS) targets and prevent revenue delays.
• Resolve issues related to wholesale and dealer-to-dealer transactions promptly and accurately.
• Analyze sales data to forecast performance and support data-driven decision-making.
• Collaborate directly with dealer principals and district managers (DMs) to accelerate machine deliveries and meet month-end goals.
• Prepare detailed reports on sales progress, including aged inventory and sales performance metrics.
• Handle dealer invoicing accurately, covering all line items such as freight, pick-up, attachments, and installations.
• Process manual invoices for national account wholesale transactions.
• Issue credits and adjustments for wholesale coordination activities in compliance with company policy.
• Work closely with the finance team to support month-end closing and financial accuracy.
• Manage re-rental unit operations, including tracking, utilization, and invoicing.
• Oversee consignment machine management and ensure proper reconciliation of related records.
• Ensure accurate inventory reconciliation and alignment with accounting systems.
• Maintain and implement updated consignment and re-rental policies and procedures to enhance operational efficiency.

Skills: Wholesale Operations Management, Sales Forecasting, Backorder Management, Dealer Relations, Data Analysis, Financial Reporting, Inventory Reconciliation, Process Improvement

• Schedule and manage diary calls with existing customers to maintain strong communication and engagement.
• Oversee account management activities for large clients while delivering exceptional customer service.
• Monitor client satisfaction levels and address any issues promptly to maintain trust and retention.
• Identify and pursue new business leads to support company growth objectives.
• Promote current offers and provide clients with tailored recommendations to meet their needs.
• Negotiate bulk deals effectively to maximize profitability and customer value.
• Prepare accurate and competitive quotations that align with client requirements.
• Engage in warm-lead telesales to convert inquiries into successful sales outcomes.
• Maintain accurate records of interactions, proposals, and follow-ups in the CRM system.
• Contribute to achieving overall sales targets through proactive relationship management and service excellence.

Skills: Account Management, Customer Relationship Management, Client Retention, Business Development, Negotiation, Sales Quotation Preparation, Telesales, CRM Management

• Responsible for partnering with sales directors to generate revenue.
• Build advisor relationships and discover new business opportunities through outbound calls and proposal generation.
• Develop and strengthen internal relationships with subject matter experts and other stakeholders.
• Partner with sales directors to build relationships with advisors, promoting familiarity with company products and services to identify new opportunities.
• Assist advisors in effectively positioning the company’s value proposition to their prospects and clients.
• Build, price, and deliver proposals in alignment with established company processes.
• Periodically travel with sales directors within the assigned territory to meet with advisors as part of the working strategy.
• Focus heavily on prospecting, including executing follow-up calls and advisor touchpoints to align with ongoing marketing campaigns and industry events.
• Collaborate with colleagues to ensure joint relationship alignment with sales goals and initiatives.
• Participate in special projects and other assigned activities.

Skills: Revenue Generation, Business Development, Advisor Relationship Management, Proposal Development, Stakeholder Collaboration, Prospecting, Sales Support, Strategic Partnership Building

• Manage and coach exempt-level staff, providing guidance, motivation, and professional development opportunities.
• Set clear performance standards, evaluate employee progress, and deliver consistent feedback.
• Administer disciplinary actions and recommend compensation adjustments in alignment with HR policies.
• Assist in defining and achieving sales-related goals by collaborating with internal sales consultants.
• Monitor progress toward sales objectives and ensure alignment with external sales executives and regional managers.
• Oversee internal sales consultant call activity to ensure compliance and provide coaching for improvement.
• Participate in the design and implementation of sales and marketing campaigns, training staff on execution and goals.
• Evaluate campaign outcomes to assess quality, effectiveness, and alignment with company strategy.
• Analyze client insights, market trends, and operational data to recommend process and policy improvements.
• Lead process enhancements to increase departmental efficiency, productivity, and quality.
• Use call statistics and client feedback to measure performance and identify opportunities for improvement.
• Resolve complex client issues by implementing systematic solutions and guiding the team toward strategic opportunities.
• Collaborate with management to develop staffing models, call volume forecasts, and operational plans.
• Support external sales executives through client meetings, conference participation, and sales preparation.

Skills: Staff Leadership, Performance Management, HR Compliance, Sales Operations, Campaign Management, Data Analysis, Process Improvement, Client Relationship Management

• Experience in a similar line of Sales (Inside Sales/SDR).
• Knowledge of CRM systems and reporting.
• Previous experience in B2B or Software Sales.
• Previous management experience.
• Tech sector affinity, preferably with experience demoing software to prospects.
• Awareness of compliance standards and ethical practices in corporate sales.
• Ability to motivate the coach and lead team members.
• Competitive and driven while also having an affinity for collaboration.
• Analytical and data-driven.
• Creative and strategic mindset with the ability to put new ideas into action.
• A self-starter, proactive, and a willingness to be hands-on if needed.

Qualifications: BA in Corporate Communication with 4 years of Experience

• Experience in B2B sales, preferably in the telecommunications industry, with exceptional customer service experience.
• Experience in selling a service.
• Previous experience in managing a sales team.
• A proven track record of working towards targets and business development.
• Experience in developing and implementing sales strategies to increase market share.
• Experience using CRM systems to manage pipelines and track performance metrics.
• Strong understanding of sales forecasting and budgeting processes.
• Working knowledge of lead generation and conversion optimization techniques.
• Understanding of contract negotiation principles and commercial terms.
• Excellent communication and presentation skills for stakeholder engagement.
• Confident to work independently with good organizational skills and a "do it now" attitude.
• Target-driven, someone who wants to maximize their earning potential through their commission structure.

Qualifications: BA in Business Administration with 6 years of Experience

• Relevant experience in Sales, Inside Sales, and Project Management.
• Excellent knowledge of MS Office (Word, Excel, Outlook, PowerPoint), SharePoint online, and the Adobe software suite.
• Fundamental knowledge of commercial, contractual, and execution models and risks.
• Solid verbal and written communication skills in English (and other languages).
• High tolerance in working under pressure, handling multiple tasks with strict deadlines, while maintaining focus on accuracy and attention to detail.
• Able to maintain strong relationships with senior management and peers while pushing for positive schedule, quality, and strategic outcomes.
• Critical thinker, able to pose relevant questions to enable completion of low-definition tasks.
• Reliable, hands-on team player, and the ability to effectively manage own time and ability to work overtime.
• Expected to operate with minimal supervision, prioritizing own workload and proactively informing the Sales Management of workload issues.
• Enthusiastic, proactive, open, service-minded, and spontaneous working attitude and communication style.
• Ability to protect sensitive and proprietary information.
• Committed to quality and company values.

Qualifications: BA in Communication Studies with 5 years of Experience

• Knowledge and experience in customer lifecycle management and retention strategies.
• Understanding of pricing models and margin optimization in B2B environments.
• Experience in analyzing customer feedback to enhance product or service offerings.
• Able to handle situations in a positive manner where conflict exists without compromising company liability.
• Skilled in developing and monitoring relevant performance measures within the team.
• Be effective in the use of questioning and listening to establish customer needs.
• Ability to convince and persuade others with influencing skills.
• Be IT literate.
• Able to adopt a flexible approach by prioritizing, planning, and monitoring own activity and progress.
• Be a decision maker and can adopt a systematic process which accounts for options, risks, and commercial gain in line with the needs of the business.
• Ability to work independently and as part of a team.

Qualifications: BS in Business Analytics with 3 years of Experience

• Previous experience in a commercial or sales-focused position.
• Proven ability to identify and develop opportunities for market expansion and growth.
• Experience in building and strengthening existing customer relationships.
• Strong research skills to identify new market development opportunities.
• Demonstrated success in managing and growing key customer accounts.
• Ability to develop and implement effective sales plans aligned with company objectives.
• Experience conducting competitor and market analysis to support strategic decisions.
• Proven track record in expanding existing accounts into larger, long-term partnerships.
• Excellent communication skills with the ability to provide accurate and relevant information to customers.
• Committed to maintaining high levels of customer satisfaction and loyalty.
• Fluent in a second language.
• International business experience.
• Strong organizational abilities and a collaborative team player.

Qualifications: BS in Marketing with 7 years of Experience

• Previous working experience in people management, managing sales teams.
• Previous experience working in electronic components or the aerospace and defense industry.
• In-depth understanding of the sales process.
• Hands-on experience with CRM software and MS Excel.
• Experience in preparing and delivering detailed sales forecasts and pipeline analyses to senior management.
• Skilled in managing client contract renewals and negotiating commercial terms.
• Knowledge of pricing strategy formulation and margin optimization.
• Understanding of global trade documentation, Incoterms, and export procedures.
• Knowledge of business analytics tools for monitoring KPIs and identifying growth trends.
• Experience mentoring junior sales representatives to improve individual performance and customer handling.
• Strategic thinker with the ability to translate sales insights into actionable plans.
• Excellent interpersonal and relationship-building abilities across all organizational levels.
• Strong problem-solving and critical-thinking capabilities in fast-paced environments.

Qualifications: BA in International Business with 8 years of Experience

• Technical sales experience.
• Prior regional territory responsibility.
• Experience working with CRM systems.
• Experience with industrial product sales, preferably lighting products, and large commercial project sales experience
• Working knowledge of manufacturing processes and practical experience in a manufacturing environment.
• General understanding of internal economic factors (cost, margin, profit impact of decisions) affecting the project area.
• Competent in analyzing sales performance metrics to optimize pipeline conversion and profitability.
• Experience managing post-sale activities, including order tracking, delivery coordination, and after-sales support.
• Knowledge of business forecasting models and demand planning.
• Familiar with ERP systems and integration between sales, inventory, and production functions.
• Excellent project management, problem-solving, and time management skills.
• Ability to communicate technical information to a range of audiences, including presenting technical advantages.
• Strong analytical reasoning to translate complex data into actionable commercial insights.

Qualifications: BA in Economics with 9 years of Experience

• Working experience in sales support.
• Experience in setting up new accounts and maintaining account databases using MDM (deactivate accounts, add new operating units, incoterms, shipping method, freight terms, shipment priority, responsible key account manager/CS).
• Experience in coordinating between logistics, finance, and sales to ensure seamless order fulfillment.
• Experience in preparing detailed sales performance reports and market analysis summaries.
• Strong CRM management experience.
• Good people management skills with excellent administration and organizational skills.
• Real team player with a strong collaboration mindset.
• Commercial excellence and customer-oriented approach.
• Good communication skills internally and externally.
• Ability to work in a result-driven team and coordinate with multiple departments.
• Strong PC and computer skills (Microsoft Office proficiency).

Qualifications: BS in Supply Chain Management with 5 years of Experience