• Deliver key components of the organization’s communications strategy with accuracy, professionalism, and attention to detail.
• Write, edit, and proofread a wide range of materials, including newsletters, blog posts, reports, and briefings.
• Create and manage engaging online content for departmental intranets, websites, and social media platforms.
• Oversee the departmental website to ensure all content is current, relevant, and aligned with ongoing migration processes.
• Collaborate closely with colleagues to maintain consistency in tone, style, and messaging across all communications.
• Plan and coordinate online and in-person departmental events in partnership with the Communications and Events team.
• Implement effective evaluation tools to measure the impact and reach of communication initiatives.
• Analyze engagement metrics and feedback to identify improvements and inform future communication strategies.
• Ensure all content adheres to organizational branding, tone, and strategic communication goals.

Skills: Writing & Editing, Content Management, Social Media, Website Oversight, Event Coordination, Communication Strategy, Data Analysis, Brand Consistency

• Coordinate and implement internal communication strategies and activities across headquarters and participating offices.
• Plan and manage communication initiatives that strengthen organizational alignment, transparency, and employee engagement.
• Recommend and introduce new communication approaches based on staff feedback and evolving best practices.
• Oversee the organization’s intranet by managing structure, layout, and the regular publication of engaging and informative content.
• Collaborate with key stakeholders to highlight departmental initiatives and maintain consistent, clear messaging.
• Draft, edit, and proofread content for various internal and external communication materials, ensuring clarity and professionalism.
• Ensure all communication outputs align with organizational branding, tone, and strategic objectives.
• Support the creation of cross-functional communication processes to enhance collaboration and knowledge sharing.
• Contribute to the broader work of the Communications team, supporting strategic goals and organizational priorities.

Skills: Internal Communications, Employee Engagement, Strategic Planning, Intranet Management, Stakeholder Collaboration, Content Creation, Brand Alignment, Cross-Functional Support

• Support the Head of Communications in delivering targeted internal campaigns that drive key organizational initiatives.
• Assist in the planning and execution of creative campaigns designed to engage employees and maximize audience reach.
• Write and develop compelling content that informs and inspires colleagues, using effective storytelling to enhance engagement.
• Draft materials for internal audiences, including social media posts, case studies, and other communication assets.
• Design infographics and visual materials to complement written content and improve message clarity.
• Monitor the internal communications calendar, coordinate activities, and maintain contact with colleagues to ensure timely delivery.
• Collaborate with the Marketing team to align internal and external communication strategies for a cohesive approach.
• Support the evaluation and reporting of internal communication effectiveness through performance tracking and analysis.
• Oversee day-to-day management of internal communication platforms, ensuring active engagement and timely updates.
• Respond to platform inquiries, prepare usage and campaign reports, and provide insights to improve communication impact.
• Offer guidance and advice to colleagues on messaging and channel selection to ensure information is effectively communicated to the right audience.

Skills: Internal Campaigns, Content Development, Employee Engagement, Visual Design, Communication Coordination, Marketing Alignment, Performance Analysis, Platform Management

• Deliver engaging communications across multiple channels, including newsletters, factsheets, EDMs, and the intranet.
• Develop clear and consistent key messages and FAQs to support executive and leadership communications.
• Collaborate with stakeholders to plan and execute integrated communication strategies for key business initiatives and companywide announcements.
• Research, write, edit, and upload high-quality corporate communications content in alignment with organizational goals.
• Ensure all written materials meet the highest standards of accuracy, grammar, and consistency with brand and style guidelines.
• Align communication outputs with the company’s purpose, values, and strategic objectives.
• Build strong working relationships across departments to ensure timely and coordinated communication delivery.
• Engage with stakeholders to ensure communication plans are strategically aligned and effectively implemented.
• Contribute to maintaining a unified and professional corporate voice across all internal and external communication channels.

Skills: Multichannel Communication, Message Development, Strategic Collaboration, Content Creation, Quality Assurance, Brand Alignment, Stakeholder Engagement, Corporate Voice

• Provide expert guidance to stakeholders on the effective use of digital communication channels to ensure alignment with organizational goals.
• Manage stakeholder relationships from planning through execution to strengthen collaboration and uphold the communications team’s credibility.
• Align the intranet editorial schedule with the internal communications calendar to maintain timely and relevant content delivery.
• Oversee publishing requests for intranet stories, blogs, features, and events, ensuring all materials meet quality and accuracy standards.
• Encourage stakeholders to craft messages that align with departmental objectives and key internal campaigns.
• Collaborate with internal communications colleagues to review content drafts, provide feedback, and ensure strategic consistency.
• Coordinate with the digital team to update guidance pages, ensuring revisions are completed efficiently and accurately.
• Champion accessibility by promoting inclusive communication practices and ensuring all content meets accessibility standards.
• Develop and manage a diverse image library that reflects representation, inclusion, and brand integrity.
• Support initiatives that enhance user experience and strengthen digital communication channels, including intranet navigation and design improvements.
• Write, edit, and publish digital content across multiple internal platforms while maintaining a consistent tone and brand voice.
• Assist in introducing new communication tools and features that improve engagement and functionality.
• Collect and analyze insights on digital communication performance to create weekly reports and recommend improvements.
• Contribute to team operations by supporting leadership initiatives, assisting with events, and maintaining high service standards.

Skills: Digital Communication, Stakeholder Management, Intranet Coordination, Content Oversight, Accessibility Advocacy, User Experience, Performance Reporting, Brand Consistency

• Proven ability to create and deliver imaginative, innovative internal communication campaigns tailored to audience and message needs.
• Skilled in writing engaging, audience-focused content that captures attention and drives engagement.
• Adept at simplifying complex information into clear, accessible language for diverse audiences.
• Capable of adjusting tone, style, and messaging to suit different channels, contexts, and audiences.
• Strong understanding of internal communication channels and their role in influencing behavior and organizational culture.
• Experience in producing high-quality content within fast-paced, dynamic environments.
• Knowledgeable in using data and insights to guide continuous improvement in communication effectiveness.
• Able to build and sustain trusted, collaborative relationships across all levels of the organization.
• Excellent communication and presentation skills, with the confidence to influence and inspire others.
• Strategic thinking with the ability to anticipate communication needs before they arise.
• Creativity and adaptability in approaching communication challenges and audience diversity.

Qualifications: BA in Journalism with 4 years of Experience

• Proven experience in an internal communication role
• Experience in using and developing internal communications channels
• Working knowledge of mainstream office IT, including Office 365 and Teams.
• Ability to support internal events, town halls, and leadership messaging to enhance transparency and visibility.
• Ability to manage feedback and analytics to measure communication effectiveness and inform continuous improvement.
• Deep understanding of organizational communication psychology and its impact on engagement and performance.
• Knowledge of data storytelling techniques to translate insights into compelling internal narratives.
• Ability to work with and engage a broad range of internal stakeholders.
• Excellent written, verbal communication skills.
• Be confident, personable, and a credible communicator, able to influence and guide others to positive outcomes.
• Have an independent, organized, and flexible approach to managing time and workload to deliver to a variety of deadlines.

Qualifications: BA in Public Relations with 5 years of Experience

• Proven experience in developing and delivering impactful communication plans that achieve measurable outcomes across diverse audiences.
• Skilled in creating messaging that connects people to the organization’s purpose, culture, and values.
• Strong understanding of workplace culture, employee experience, and core communication principles.
• Experience in fostering an inclusive and engaging communication environment.
• Knowledgeable about accessibility standards and best practices to ensure content is inclusive for all audiences.
• Ability to partner with HR and Learning teams to integrate communication into employee development and engagement initiatives.
• Experience in overseeing feedback and engagement analysis to refine ongoing communication practices and enhance organizational trust.
• Ability to apply coaching techniques to support and empower others in finding effective solutions.
• Demonstrated leadership skills through role modeling, initiative, and accountability.
• Capable of driving projects forward independently while contributing positively to team collaboration.
• Committed to promoting open, transparent, and purpose-driven communication within the organization.

Qualifications: BA in Communication Studies with 6 years of Experience

• Experience in setting up, evolving, and improving internal channels, based on insight and evidence.
• Experience in content creation and content commissioning.
• Good knowledge of internal communication effectiveness evaluation metrics and techniques.
• Experience implementing feedback loops (e.g., surveys, pulse checks, town halls) to enhance employee engagement and message clarity.
• Experience with digital tools (e.g., intranets, newsletters, Yammer, SharePoint, Teams) to optimize communication delivery and accessibility.
• Familiarity with corporate branding, tone of voice, and maintaining message consistency across all channels.
• Knowledge of employee engagement frameworks and methods to boost participation and morale.
• Awareness of compliance, data privacy, and inclusivity in internal communications.
• Creative problem-solving to craft impactful content under time or resource constraints.
• Excellent writing and presentation skills, along with high IT literacy.
• Ability to develop and implement internal communication plans to support organizational priorities.
• Ability to demonstrate a flexible, proactive, and enthusiastic attitude.

Qualifications: BA in Marketing and Advertising with 7 years of Experience

• Extensive experience across multiple communication areas, including branding, content creation, digital media, employee engagement, and strategic planning.
• Ability to support senior leaders in developing and delivering consistent internal messaging that reinforces company values.
• Experience implementing communication frameworks that strengthened transparency, engagement, and cultural cohesion.
• Experience overseeing multi-channel campaigns integrating digital, print, and in-person communication tools.
• Awareness of corporate social responsibility (CSR) communication and its integration with internal messaging.
• Creative and innovative mindset with the ability to develop fresh communication approaches and ideas.
• Strong project management skills, ensuring timely and effective delivery of communication initiatives.
• Exceptional storytelling, writing, and editorial abilities to craft compelling narratives.
• Confident presentation skills with the capacity to engage and influence diverse audiences.
• Proven ability to collaborate effectively with all levels of management and stakeholders.
• Persuasive and confident communicator with strong influencing skills.
• Capable of multitasking and achieving results through teamwork and cross-functional collaboration.
• Fluent in English, both spoken and written, with high standards of clarity and professionalism.

Qualifications: BA in Media and Cultural Studies with 8 years of Experience