• Work with the insight and effectiveness director to deliver the agency’s social listening and social media insight proposition.
• Continue to develop a quantitative and qualitative insight proposition using cutting-edge techniques.
• Write proposals, scopes and estimates in collaboration with the client and project management teams and other specialisms.
• Deliver insight projects end-to-end using in-house tools from proposals, through research design, scripting, sampling, data acquisition, analysis, visualisation, interpretation and client presentation.
• Manage projects to tight timelines, take responsibility for overseeing resourcing and manage team workloads against competing deadlines.
• Develop the skills and knowledge of junior colleagues, build and sustain a learning culture within the team.
• Learn new data skills and tools.
• Work with relevant experts to create new innovative multidisciplinary products for clients, spanning web analytics, social listening, search data, CRM data, and qualitative and quantitative survey data.
• Build relationships with key stakeholders, promote current offerings and design new research and data products to meet their clients' needs.
• Work in close collaboration with data scientists, strategists, creatives, technologists and customer experience experts to deliver world-class data-led solutions.

Skills: Social Listening, Data Analysis, Research Design, Project Management, Stakeholder Engagement, Team Leadership, Proposal Writing, Insight Development

• Drive the development of marketing strategies and plans by preparing marketing and competitive business scenarios based on comprehensive and high-quality marketing insight and information.
• Drive strategic and operational direction in marketing through clearly prioritising and communicating commercial opportunities.
• Lead the development of in-market consumer and customer insights by ensuring delivery of actionable and forward-looking insights and improve marketing deployment.
• Conduct market research in line with the global and regional agenda, ensuring implementation of all marketing research and information on common platforms and best practices, with a focus on continuous improvement.
• Provide insights to understand consumer behaviour, perceptions and needs in relation to the product landscape, to drive the development of differentiated offers into portfolio.
• Ensure that all relevant marketing information is available to meet the company's business needs and that this is effectively communicated to the senior management team.
• Continuously analyse and interpret marketing information to identify and recommend new business opportunities to the senior management team.
• Ensure that key area performance indicators are defined, effectively analysed and regularly reported to both the senior management team and to the regional SPI team.
• Seek to improve the quality of marketing decision-making by analysing and reporting on the outcomes of all key marketing decisions based on marketing research and information in quantifiable business performance terms.
• Agree and manage the budget, ensuring that appropriate financial resources are obtained and allocated in accordance with area priorities and group guidelines.

Skills: Marketing Strategy, Competitive Analysis, Consumer Insight, Market Research, Data Interpretation, Portfolio Development, Performance Reporting, Budget Management

• Assist in writing RFPs, surveys, screeners and discussion guides.
• Program quantitative studies using self-service tools.
• Analyse research data to uncover insights, find trends, patterns and differences in opinion among different audiences.
• Create insightful presentations and develop ways to visualise presentation data in engaging and easy-to-understand slides.
• Effectively collaborate with external research vendors throughout the research process, including data collection, data processing and results reporting.
• Respond to ad hoc research and insight requests.
• Demonstrate the strength of brands and audiences through the creation of impactful sales collateral for advertising sales teams.
• Support advertising client pitches using data derived from 1st, 3rd party and syndicated research data and build out compelling narratives.
• Conduct advertising effectiveness studies, from conception through to completion, to prove the efficiency of sold advertising campaigns.
• Work cross-functionally with data, custom insight, marketing and the broader global commercial research team to create higher efficiency in the research insights process.
• Maintain excellent standards of communication and stakeholder management.

Skills: Survey Design, Data Analysis, Insight Generation, Presentation Development, Vendor Management, Sales Support, Campaign Evaluation, Stakeholder Communication

• Craft third-party data (both linear and streaming consumption) into presentations, reports and summaries to share findings on what the most impactful content in the region is, influencing editorial, production, sales and marketing decisions.
• Act as the main point of contact for the kids division by monitoring market trends to educate global production partners on activity in the kids' entertainment market.
• Keep the business up to date on the podcast space, covering both production and consumer behavior news by authoring quarterly reports and collaborating with strategy and editorial leads.
• Play a key role in the execution and delivery (both in writing and leading) of presentations, utilizing a breadth of insight methodologies.
• Maintain a wide-angle lens view of the company, quickly understanding the key points of dependencies and facilitating communication across departments, both in the US, Canada and the UK.
• Own and run primary projects (surveys, focus group discussion guides, etc.) in partnership with agencies approximately two to three times a year.
• Work independently to develop an approach and delivery of all the above (with guidance and direction from the senior director).
• Grow and guide the team associate who supports all the above areas.

Skills: Data Reporting, Market Analysis, Trend Monitoring, Insight Presentation, Project Management, Primary Research, Cross-Department Communication, Team Leadership

• Generate insight that gives a well-rounded view of sales drivers with analysis on retail product and stock, marketing channels and promotions, customer metrics and market intelligence to support the business's understanding of short and mid-term performance.
• Work with senior insight managers, head of insight, and senior leadership within commercial and trading functions to bring insight and recommendations to the operating board and other relevant trade forums, which enable nimble and insight-led decision-making.
• Work with senior stakeholders in commercial merchandising to understand sales drivers at the division and category level, and identify relevant levers at hand to ensure that financial targets are met.
• Work with the lead analyst and global planning to drive a view of opportunity within stock planning and management across global warehouses and how this affects short-term performance.
• Work with digital commerce and digital experience to generate insights that seek to educate the business on the impact that onsite customer behaviours and visual merchandising actions can have on trading KPIs.
• Work with the senior manager and trading senior leadership to develop and prioritise a roadmap of relevant, strategic insights.
• Produce and deliver concise, action-focused insight presentations that have a clear narrative.
• Manage, coach and develop a team of analysts of varying skill sets.
• Work with other insight team members, as well as stakeholders, to ensure the recommendations deliver to the business are aligned and informed by the commercial background.
• Challenge existing analysis processes to improve efficiencies, and challenge analytical methodologies to improve the accuracy of insights and maintain a focus on keeping the business and team at the forefront of analytics approaches.
• Champion retail data and insight across the wider insight team, ensuring correct methods and metrics are used.

Skills: Sales Analysis, Market Intelligence, Stock Planning, Customer Insight, Data Visualization, Strategic Reporting, Process Improvement, Team Leadership

• Lead creation of insights strategies and plans for the region and facilitate implementation of all insights projects in regional countries.
• Work closely with the division insight team and regional and local teams, and define the structure within which to learn what is needed about consumers’ current and emerging behaviors.
• Identify new, leading-edge research methodologies.
• Support brand and innovation teams in developing brand and innovation strategies for the region.
• Work closely with the innovation team and the beyond beer manager in order to assess the opportunities for innovation initiatives that will shape the innovation strategy.
• Lead the design thinking process in the region.
• Work together with commercial teams in order to define consumer and customer-led strategies, brand profile and big ideas, evaluate brand health, shopper, POC mapping and all other research data, and help them define key growth principles.
• Share the most relevant category and business insights that drive strategy and decision-making in collaboration with local insights teams.
• Effectively transfer all collected data, research and knowledge to valuable and comprehensive insights that can be used for defining strategy in the AOP and LRP process and to evaluate the current status and company position on the regional market.

Skills: Insight Strategy, Consumer Research, Innovation Support, Design Thinking, Brand Development, Market Evaluation, Data Translation, Strategic Collaboration

• Ensure the smooth running and day-to-day management of market research projects for direct-to-learner (D2L) from beginning to end.
• Ensure projects are delivered promptly and all project objectives are met.
• Oversee all parts of the project process, including project planning, questionnaire design and scripting, continued monitoring of fieldwork, and final reporting.
• Work with external agencies on occasion to resource projects externally.
• Manage scheduling for key stakeholders' time and for specific market research projects.
• Collaborate with data science colleagues to establish a schema for storing and retrieving existing and future research outputs to facilitate analysis.
• Confidently conduct sophisticated analysis using quantitative data sets.
• Spot trends and make informed predictions based on the data available.
• Develop strategic recommendations based on the analysis, ensuring that they continue to build on insights.
• Present, share and explain insights with product teams and senior stakeholders.

Skills: Project Management, Questionnaire Design, Fieldwork Monitoring, Data Analysis, Trend Forecasting, Insight Development, Strategic Reporting, Stakeholder Communication

• Produce the automated performance reporting, standard reporting suite and ensure full end-to-end and aligned reporting, enabling fast and accurate information production to aid stakeholder decision making.
• Support the risk and controlling department in providing sound commercial insight to complement technical insight.
• Create awareness of risks and opportunities through monitoring sales and financial performance vs budget, and provide a common understanding of levers to success.
• Contribute to the accurate production of all local and HQ presentations, such as business financial review and board of directors presentations.
• Produce reporting and analysis to support local senior management and headquarters requirements, including both sales and financial information.
• Monitor actual sales and financial performance vs budgeted performance, highlight and provide rationale for explanations regarding any significant deviation.
• Effectively utilise several analytical tools, including but not restricted to data mining, quantitative analysis, cluster analysis, pattern recognition and correlation discovery to deliver high-quality insight.
• Ensure consistency in all relevant reporting and analytical presentations, providing off-the-shelf answers.

Skills: Performance Reporting, Financial Analysis, Risk Monitoring, Sales Forecasting, Data Mining, Pattern Recognition, Insight Generation, Presentation Development

• Cooperate closely with other teams to develop a holistic approach for the client’s growth.
• Consult with client teams and clients on suitable research solutions.
• Prepare proposals and actively participate in client pitches.
• Take end-to-end hands-on responsibility for fast turnaround quantitative research projects.
• Use primary and secondary data sources to provide a solid understanding of an industry, brand, or target audience.
• Develop an insightful business by challenging existing offerings and creating innovative new insight solutions.
• Position the insight team as a knowledge centre internally as well as externally.
• Explore and connect different data sources to uncover exciting insights and create data-based stories.

Skills: Client Consultation, Proposal Development, Quantitative Research, Data Integration, Market Analysis, Insight Innovation, Storytelling Insights, Cross-Team Collaboration

• Consolidate and validate market and competitor intelligence from key source markets globally and competitor organizations, specifically work with colleagues across centers to deliver regular briefings to the senior management team, center management and partner universities.
• Work with colleagues across the data analytics, market research and insights team to ensure that all relevant content contributes to an understanding of market demands and needs, with implications for product and proposition developments.
• Undertake deep-dive analysis into aspects of business performance or market opportunity, work very closely with senior leadership to drive forward analysis in priority areas for work, such as strategy and business-case decision-making.
• Develop strong narratives about the commercial implications for relevant centers and clusters, and ensure that product and proposition opportunities are understood.
• Develop a central repository for capturing key insights relating to international student mobility into higher education (from university and source market perspectives) and ensure that marketing, sales and business development teams are leveraging maximum benefit from these self-serve tools to access core insights, supporting strategy, planning and new business pitches.
• Leverage and innovate with new data sets and mashups, internal and external, that can deliver new business insights.
• Help the business access and derive value from datasets originating in key source markets.

Skills: Market Intelligence, Competitor Analysis, Data Integration, Business Analysis, Strategic Reporting, Insight Repository, Dataset Utilization, Narrative Development

• Own and manage the annual and quarterly brand tracker survey and reporting.
• Manage the relationship with the survey partner, ensure consistent and robust delivery of quantitative insights, and act as the go-to person for the business for all things survey-related.
• Work with the Power BI team to translate raw data into user-friendly dashboards, and deliver training on these to local teams across the globe, including external partners.
• Plan, set up, run and report on ad hoc qualitative and quantitative research in response to briefs, either personally, through cross-functional working groups or via agency partners.
• Proactively explore ways to build deeper connections with more consumers through new insights methodologies, e.g., through creating and managing a consumer panel and or store-staff panel.
• Help to set the vision and develop a roadmap for insights.
• Help to formalise an annual research programme, covering quantitative, qualitative, behavioural and semiotic measures.
• Ensure the ongoing delivery of best-in-class research through continuous review of processes and methodologies in order to identify opportunities for improvement.
• Help to embed insights in the organisation through compelling narratives, actionable recommendations and close partnering with marketing, brand, creative, commercial and product teams.
• Work closely with the strategy analyst, broader strategy team and agency partners to deliver against briefs.
• Build relationships with teams across the business (namely marketing, product, distribution and IP) to become a trusted advisor.
• Understand the importance of data quality, governance and privacy and work with teams to ensure follow best practices.

Skills: Survey Management, Quantitative Insights, Data Visualization, Qualitative Research, Consumer Engagement, Research Roadmap, Process Improvement, Stakeholder Partnership

• Support all aspects of client project scoping, development and closing, manage projects from start to finish and work hand-in-hand with each engagement team and client to ensure a top-quality level of service and deliverables (i.e., similar to a principal role in a consulting firm).
• Develop and grow the strategic projects business through internal cross-business unit collaboration.
• Gain exposure to a broad range of functional responsibilities, including product development, capital allocation, sales, marketing and operations.
• Be responsible for managing, coaching and mentoring more junior colleagues.
• Gain regular exposure to the regional senior management team and broader organization, and build strong relationships with clients.
• Report to one of the associate VPs or VPs of strategic projects, who provide a close mentoring environment to rapidly accelerate development.
• Recognise strategic projects as one of the fastest-growing business units and create significant opportunities for increasing responsibilities.
• Lead internal and external strategic projects, business development initiatives, and contribute to growing the business.

Skills: Project Management, Client Engagement, Business Development, Cross-Functional Collaboration, Product Development, Capital Allocation, Team Leadership, Strategic Consulting

• Manage, influence and contribute to cross-functional projects across a variety of departments and stakeholders.
• Work to the needs of the leisure and concessions business.
• Contribute to team effort by achieving all task results.
• Build and maintain good working relationships across internal teams and key stakeholders.
• Review and drive changes to enhance guest journeys and improve their experience and overall satisfaction at every touch point.
• Be a driving force of change within the business that will enhance full guest journey.
• Generate and act on feedback from teams and guests to make improvements.
• Develop frequent dialogue and strong relationships with key stakeholders across the business to join up and understand guest impacts and how best to improve in the short and long term.
• Contribute to the development of a digital guest experience in partnership with other central teams.
• Create and present guest analytics and insight findings to senior leadership.
• Be the leading voice of the guest at regular meetings, take accurate minutes and prepare and maintain documentation and action plans, ensuring a continuous cycle of feedback.
• Regularly review guest issue resolution to ensure timely and quality handling, to drive improved guest satisfaction and reduce escalated complaints due to poor service.
• Lead delivery of insight projects and programmes with stakeholders and embed insight into key business activities and processes to ensure that it informs decision-making.
• Lead the delivery of several guest and team insight-related projects and analysis.
• Develop tools and systems to analyse performance.
• Manage existing tools and reports to keep information up to date.
• Develop and prepare a weekly summary of key insights and information for sharing with the senior leadership team.

Skills: Guest Experience, Stakeholder Engagement, Journey Improvement, Feedback Analysis, Digital Integration, Insight Reporting, Issue Resolution, Performance Analysis

• Be proactive by exploring new opportunities, e.g., new products, categories or markets, and reactive by understanding pain points and coming up with solutions.
• Conduct qualitative and quantitative research by interpreting and deriving insight from quantitative data.
• Understand digital and physical customer journeys with a deep understanding of all customer touchpoints as one.
• Give customers an equal platform to commercial ones through regular reporting and explaining shifts in performance.
• Gather insight from always-on customer surveys to generate a healthy pipeline of new ideas that improve the proposition.
• Manage the process of deciding which customer journeys to measure and design robust, customer-friendly surveys.
• Champion customer proposition and gather and share insights to make even more useful to customers.
• Highlight customer success stories and examples of customer experience falling short of expectations to keep grounded and striving for better.
• Provide a voice for those closest to customer, e.g., customer love, direct sales and call teams, through working sessions and interviews.
• Learn from other businesses that do insight well and test and learn new processes, tools or methods to land on what works.
• Work closely with the key stakeholders of insight to ensure outputs are clear and actionable, including marketing, brand, product and NPD and technical.

Skills: Opportunity Exploration, Customer Insight, Journey Mapping, Performance Reporting, Survey Design, Proposition Development, Experience Evaluation, Stakeholder Collaboration

• Utilize all available tools (IRI, Nielsen, VIP, Tableau).
• Manage data procurement (level of depth, software, DMAs).
• Conduct fact-based analysis to develop growth opportunities (distribution, promotion).
• Perform forward-thinking market analysis to evaluate threats and opportunities.
• Analyze and leverage shopper and consumer insights.
• Monitor competitive activity and consistently evaluate market developments.
• Identify hurdle rates (opportunities and challenges).
• Provide pricing recommendations (complete tree with competitive analysis).
• Lead effort in building partnerships with national chains.
• Present key wins, opportunities and insights on monthly national sales calls.
• Assist national KAMs to develop custom presentations for sales calls.
• Train the sales team on category management.
• Assess the effectiveness of retail programming.
• Research the industry's new packages and brand launches and make recommendations.
• Work with the marketing department to develop new programming in C-store, grocery and drug channels.
• Assist the marketing department in creating fact-based presentations for ABP and retail meetings.

Skills: Data Analysis, Market Research, Consumer Insights, Competitive Monitoring, Pricing Strategy, Category Management, Sales Support, Presentation Development

• Create and present high-level insights from the insight portal.
• Cut through loyalty and customer data and identify for the client what is most important.
• Coordinate, execute, analyse and present findings.
• Present fact-based arguments influentially.
• Manage high-quality ongoing analytic and ad-hoc requests.
• Drive and inform the business agenda for all client stakeholders.
• Develop and leverage strong, collaborative relationships.
• Be responsible for updating all business performance metrics.

Skills: Data Analysis, Insight Presentation, Client Reporting, Argument Development, Ad-Hoc Analysis, Business Alignment, Relationship Building, Performance Tracking

• Ensure the smooth running and day-to-day management of market research projects for direct-to-learner (D2L) from beginning to end.
• Ensure projects are delivered promptly and all project objectives are met.
• Oversee all parts of the project process, including project planning, questionnaire design and scripting, continued monitoring of fieldwork and final reporting.
• Independently manage, troubleshoot and find solutions to problems that may arise during the market research project lifecycle.
• Be responsible for planning and booking key stakeholders' time as and for specific market research projects.
• Analyse findings across research outputs to find patterns, decode consumer sentiment and unearth insights.
• Be confident and able to conduct sophisticated analysis using quantitative data sets.
• Spot trends and make informed predictions based on the data available.
• Develop strategic recommendations based on the analysis, ensuring that continue to build on insights.
• Write reports to meet stakeholder needs, from top lines to comprehensive PowerPoint presentations, with a focus on delivering engaging stories and finding sparks that inform new thinking.
• Support other team members with their workload.

Skills: Project Management, Questionnaire Design, Fieldwork Monitoring, Problem Solving, Data Analysis, Trend Forecasting, Insight Development, Report Writing

• Ensure a thorough understanding of the strategic plan to generate greater research about the game, including future trends and analysis of past performance, which will help decision-making.
• Lead on research projects autonomously.
• Work with key stakeholders to understand research needs and create research briefs.
• Identify, collate and synthesise existing data and insight.
• Inform and conduct primary research, analyse data and generate insight reports and summaries.
• Manage external agencies researching on behalf of the organisation.
• Analyse data and generate insight reports and summaries that can be shared with stakeholders.
• Present insight back to stakeholders across levels of the business, including at the senior leadership level.
• Support the business planning processes, ensure the requirements of each division are featured within the workplan and budget for the 22/23 season.
• Execute additional tasks to meet changing priorities.
• Comply with all company policies and procedures to ensure the highest standards of health, safety and well-being can be maintained.

Skills: Strategic Research, Trend Analysis, Stakeholder Engagement, Data Synthesis, Primary Research, Agency Management, Insight Reporting, Business Planning

• Manage and lead the provision of both primary and secondary research.
• Understand and evaluate the business's performance.
• Understand and evaluate the impact of the market and competitor landscape on customers and propositions.
• Inform the evolution and development of customer propositions and personas.
• Understand the changing customer journeys and opportunities.
• Evaluate and test the effectiveness and relevance of propositions, NPD products, campaigns and communication material.
• Monitor and track brand perceptions and tone of voice.
• Create the definition of target audiences and audience expansion.
• Lead the day implementation and reporting for all voice of the customer programmes.
• Create and champion a robust set of actions from research and customer insight.
• Line management responsibility for the junior insight exec.
• Recruit, develop and succession planning.

Skills: Primary Research, Market Evaluation, Customer Insight, Proposition Development, Brand Tracking, Audience Definition, VOC Programs, Team Leadership

• Lead the planning and scoping and manage individual research projects, including the preparation of relevant documentation, questionnaire design, sample frameworks, managing external agencies, analysis and preparing draft reports.
• Manage the day-to-day relationship and needs for continuous research projects, including voice of the patient, voice of the customer, and B2B customer experience under the guidance of the customer and market insight manager.
• Lead and own secondary research reporting and requests, including market, competitor, customer and proposition and be the super user of associated services.
• Lead the competitor intelligence reporting and requests.
• Own and manage all in-house survey generation through the agreed software provider.
• Ensure sign-off processes are followed, survey programming and subsequent reporting of results.
• Understand the various systems and databases (e.g., patient analytics, IAM and Experian MMG3 software) to ensure they are utilized for specific insight requests and projects.
• Lead the continuous development of market and customer profiles and personas.
• Develop and maintain various customer segmentation models.
• Work closely with the broader insight team to ensure that the team maximizes the insight and decision making for the business, including working together to source, analyse and interpret external and internal data sources.
• Work closely and collaboratively with a range of stakeholders within and outside of marketing.

Skills: Research Management, Questionnaire Design, Competitor Intelligence, Survey Programming, Data Systems, Customer Profiling, Segmentation Modeling, Stakeholder Collaboration

• Deliver relevant and effective analytical models and insights promptly to enable data-driven decision making and to identify opportunities to improve customer outcomes.
• Partner with business stakeholders to assist with understanding and adopting analytical outputs within business processes.
• Be seen as a trusted advisor and proactively offer solutions and identify ways in which to improve the business.
• Consistently provide proactive technical and business optimisation solutions for complex and simple business problems.
• Improve the overall capability of the team by consistently innovating the way that utilise data.
• Lead the development of new analytical solutions and the application of advanced techniques.
• Identify opportunities to improve own and team capabilities and demonstrate creativity and ingenuity when tackling complex problems.
• Take ownership and accountability for the end-to-end delivery of projects that deliver a strategic outcome.
• Apply robust project management to pieces of work to adhere to project deadlines and escalate any issues to relevant stakeholders.
• Effectively present in various internal forums to key stakeholders (e.g., demos, presentations).
• Present information in meaningful, creative ways that build the team brand.
• Organise and run working groups to drive projects forward.
• Seek guidance and offer suggestions to create the best outcome for stakeholders and customers.
• Ensure implementation of the group’s risk management approach, including adherence with policies, and the design, implementation and testing of controls.

Skills: Analytical Modeling, Data Insights, Business Optimisation, Solution Innovation, Advanced Analytics, Project Management, Stakeholder Engagement, Risk Management

• Manage the analyst team in the delivery of added value, actionable insight and analysis.
• Lead the team in preparing and delivering data-driven results and client and internal presentations.
• Own the direction and results for client reviews.
• Lead the development of analytical capability and compelling actionable insight by combining pre-existing and new data sources.
• Be responsible for highlighting and communicating business opportunities to influence incremental sales.
• Lead the statistical analysis, including forecasting, regression modelling, correlation analysis and ROI.
• Lead the development and quality of complex multi-data reporting, ensuring that it is presented in an intuitive, impactful and user-friendly format.
• Be responsible for overlaying relevant industry developments to external contacts, keeping abreast of trends and information concerning the industry and market, and keeping the insight and account teams up to date with news, including competitor, retailer and industry developments.
• Be responsible for building and maintaining insight-specific contact strategy with key contacts within client businesses and attend regular reviews and business development meetings.

Skills: Team Leadership, Data Analysis, Client Presentations, Insight Development, Sales Opportunities, Statistical Modeling, Reporting Quality, Industry Monitoring

• Identify new research and effectiveness opportunities for clients.
• Help to sell in research and effectiveness projects, usually through a combination of internal meetings, client meetings and written proposals.
• Manage consumer insight and effectiveness research projects from end to end, responsibilities include liaising with third-party suppliers, client handling, questionnaire and discussion guide writing, project setup, testing and checking, analysis and reporting, and debriefing.
• Brief other team members clearly on projects.
• Liaise with internal departments and clients to ensure all relevant information is collected and that all output is action-oriented.
• Add meaningful insight and market context to findings.
• Support new business pitch research.
• Challenge current thinking and research.
• Keep up to date with developments in the industry.
• Oversee payment and renewal of contracts for tools and capabilities.

Skills: Research Management, Proposal Writing, Consumer Insight, Project Coordination, Data Analysis, Market Context, New Business Support, Industry Awareness

• Act as a strategic co-pilot to the sales planning and strategy teams (everyday value, specialty or generalist), represent the voice of the shopper in cross-functional discussions and influence plans to accelerate growth.
• Proactively work with cross-functional teams and senior leadership to identify knowledge gaps.
• Develop a strategic learning agenda based on a deep understanding and analysis of pet owners, shoppers, retailers, competitors and US market trends.
• Conduct all US research initiatives related to shopper-based design and perfect store support.
• Ensure insights are deployed to sales, category management and sales strategy and translated into clear customer activation through the toolkit, specifically the category growth solution deck.
• Manage annual learning plan prioritization and budget for the area of responsibility.
• Leverage all data sources (past and current research, first-party data, syndicated market data) to develop and share out multisource insights syntheses that shape shopper understanding.
• Lead regular insights share-outs that drive the shopper voice throughout the organization.
• Lead the development and support the deployment of category stories and three to five-year category vision within the organization and with retail partners.
• Partner with global consumer, shopper and market insights to exchange knowledge and insights and partner with the global team to conduct the validation of prioritized global innovation projects (i.e., merchandising key beliefs).
• Manage relationships with key insights suppliers to maximize their contribution to the business.

Skills: Shopper Insights, Market Analysis, Learning Agenda, Research Management, Data Synthesis, Category Strategy, Stakeholder Engagement, Supplier Management

• Generate and deliver insight via bespoke consumer insight and research studies across all brands.
• Drive consistency and best practices for insight and analytics, e.g., innovation, testing rigour.
• Manage and interpret brand health tracker for all brands and markets.
• Produce an ongoing state of the nation, including consolidating regional insight and analytics materials and data, brand health tracker and share to inform business strategy and country execution plans.
• Provide category and consumer knowledge and analysis used for business decisions, including market brand entry and innovation launches.
• Identify consumer trends to inform channel, brand and country strategies and business planning.
• Manage external suppliers in project delivery and reporting to include regional market and brand leads.
• Maintain consumer habit database and build compelling storytelling toolkit into markets and brand leads for execution.
• Drive the use of analytics, including ROI metrics, to influence marketing plan decisions.
• Support innovation and commercialization for new product development, validation and scoping.
• Liaise with the global insights team and other key stakeholders.

Skills: Consumer Research, Insight Analytics, Brand Tracking, Trend Identification, Category Analysis, Supplier Management, Storytelling Toolkit, ROI Evaluation

• Own all performance-related tasks and questions for a designated book of business.
• Review client campaigns and provide feedback to improve efficiency and performance.
• Conduct deep-dive audits of creative performance to glean insights into trends and best practices.
• Lead internal meetings to share findings and formulate recommendations for future deliveries.
• Interface with clients to discuss performance-related topics.
• Prepare slide decks for bi-weekly meetings and QBRs to share data and insights.
• Lead projects, including review and ownership of the visualization tool development.
• Coach and upskill team members in current and new techniques.
• Build and develop strong relationships at all levels.
• Bring structure and clarity to complex problems and business scenarios within tight deadlines.
• Create reports and presentations and translate findings to technical and non-technical stakeholders.
• Support business development activities to help identify and research opportunities for new and existing clients.

Skills: Performance Analysis, Campaign Auditing, Insight Reporting, Client Engagement, Data Visualization, Team Coaching, Problem Solving, Business Development

• Assess trends by product, channel, and geography to uncover risks as well as opportunities to improve performance.
• Deliver insightful analysis that clarifies the drivers behind the results.
• Develop and present fact-based recommendations to channel leadership to increase sales, optimize product mix, increase revenues, optimize sales expenses, enhance business efficiency, and improve customer experience.
• Establish performance goals and measure results to determine program effectiveness.
• Develop high-trust relationships within sales, operations, finance, and marketing teams to identify reporting and insights requirements.
• Prepare ad hoc analysis and participate in projects.
• Analyze web page data, including website and search traffic, to develop recommendations and actionable next steps for creative and content teams.
• Effectively create presentations and data visuals to support and communicate recommendations for global stakeholders.
• Lead qualitative testing, analysis, and reporting to develop strategies for quantitative testing.
• Conduct an integral analysis of quantitative results to construct explanations and market recommendations.
• Partner with internal teams such as marketing, creative, and analytics to gather necessary data and improve visualizations, e.g., dashboards and goal pages.
• Proactively and successfully manage requests and determine priorities autonomously.

Skills: Trend Analysis, Sales Optimization, Performance Reporting, Customer Insight, Web Analytics, Data Visualization, Qualitative Testing, Cross-Functional Collaboration

• Develop relevant research, insight, and knowledge for the organization, and be responsible for managing, developing, and disseminating high-quality insight into key issues within engineering, in particular around infrastructure, the built environment, and sustainability.
• Project manage complex research and insight projects, including the management, commissioning, production, and editing of technically accurate and engaging insight to be delivered in print and digital formats.
• Manage a network of suppliers and freelance networks to provide written, graphic, and multimedia content to support insight reports.
• Work closely with key stakeholders across the organization to engage the wider organization in insight launches and activities.
• Act as a brand ambassador, demonstrating a keen interest and understanding of broad civil engineering issues.
• Drive the analytical agenda and ensure that data is utilized to generate insights.
• Provide insights into customer behavior, acquisition, segmentation, churn, retention, activation, and reactivation.
• Identify business challenges and provide viable analytical solutions and clear data visualizations.
• Manage the data and analytics stack in close collaboration with engineers.
• Drive customer-centric thinking across the business using market insight tools, ad hoc research, and continuous research.
• Translate key insights on consumers, shoppers, and brands to support strategic planning around category and brand strategy.
• Lead external agency relationships and track spend to the agreed budget.

Skills: Research Management, Insight Development, Supplier Coordination, Stakeholder Engagement, Data Analytics, Customer Segmentation, Market Insight, Strategic Planning

• Work collaboratively with the product teams, delivery teams, and DDS team to develop and deliver personalized and targeted offers that help drive the business objectives.
• Deliver to deadlines by managing multiple priorities in a fast-paced and agile environment.
• Use business acumen to translate complex business requirements and objectives into technical briefings.
• Synthesize qualitative and quantitative data and facts from various sources to identify relationships and patterns, drawing logical conclusions about customer needs and how best to meet them.
• Present ideas or analysis to senior stakeholders with strong recommendations.
• Lead, guide, and mentor team members for quality delivery, career development, and day-to-day guidance.
• Define and frame client situations into clear and answerable research questions.
• Design and execute primary research using a wide variety of qualitative methods to solve the most challenging problems clients have.
• Lead day-to-day problem-solving with both junior and senior team members, as well as with client teams.
• Manage vendors to execute and field multi-faceted research, often partnering with a quantitative research lead for a mixed-methods project.
• Mentor junior talent, participate in IP creation and practice building, contribute to firm initiatives, and support business development with multi-disciplinary teams within the organization.
• Deliver powerful presentations and reports, integrating multiple media types and creating non-traditional deliverables for added impact.

Skills: Offer Development, Data Synthesis, Business Acumen, Research Design, Stakeholder Communication, Team Leadership, Vendor Management, Insight Presentation

• Plan, scope, and lead customer research studies, working backwards from customer needs to identify areas that can drive impactful customer experience enhancements across consumer businesses.
• Build strong relationships with business partners to understand their challenges and priorities, define a research roadmap, and drive actions through insight delivery.
• Work cross-functionally with peers, colleagues, and other research teams to align on roadmaps, insights, and prioritize changes needed to the customer experience.
• Manage vendor relationships with research agencies.
• Project manage the utilization of sales and marketing data sources and surface this information to internal teams and territories.
• Collaborate with the data warehouse and other internal teams to bring the different databases from all departments together under a strategically aligned vision for data distribution and KPIs using Power BI.
• Support analysis of market research topics, including new business opportunities and developing current markets.
• Track performance of territories and products and identify and formulate strategies for improving profitability.
• Manage the delivery of in-house client and user measurement programs.
• Analyze and interpret data to get to the heart of meaningful insights in order to influence change across the business.
• Prepare reports and regularly present insights to a wide range of stakeholders.
• Act as the voice of the customer in decision-making across the business.

Skills: Customer Research, Insight Delivery, Cross-Functional Collaboration, Vendor Management, Data Integration, Market Analysis, Performance Tracking, Stakeholder Reporting

• Strong understanding of media planning systems.
• Excellent understanding of qualitative and quantitative research techniques.
• Excellent understanding of social listening tools (e.g., Brandwatch, Socialbakers) and techniques.
• Ability to create clear proposals to sell-in projects.
• Ability to brief analysts clearly, explaining what is expected and work with them to ensure output matches the brief.
• Ability to manage projects from end to end, with support from directors.
• Ability to structure and communicate insights with clarity and simplicity using a multitude of data sources.
• Ability to be collaborative with agency partners.
• Comfortable presenting to colleagues and to junior/mid-level clients.
• Multi-tasking/working across multiple projects at any one time.

Qualifications: BS in Data Science with 5 years of Experience

• Experiences in qualitative and quantitative customized research, including new product development and communication.
• Client-side experience of working for a multi-national or large reputable FMCG company.
• Good team player with excellent organizational, navigation, and interpersonal skills.
• Good English in speaking, writing, reading, and listening.
• Good application of Microsoft, eg, Excel, PowerPoint, etc.
• Ability to generate and deploy insights.
• Strong ability to influence strategic decisions through fact-based analysis.
• Be able to understand, develop, and execute research plans effectively.
• Be able to work collaboratively across different cultures and functions.
• Be able to handle and influence the dynamics from internal stakeholders on a relatively independent basis.
• Curiosity and passion for understanding people and culture, with dedication to make an impact on the organization's strategy grounded in insights.

Qualifications: BA in Economics with 7 years of Experience

• Strong experience in a similar role, either agency or client side.
• Experience with the design, management and delivery of qualitative, quantitative, and multi-method projects.
• Excellent teamwork skills.
• High attention to detail across written communication and outputs.
• Ability to multitask and manage multiple projects simultaneously.
• Ability to demonstrate concise, impactful reporting.
• Enthusiastic and willing to learn, able to think creatively and to pick up new ways of working quickly.
• Confident in working autonomously and as part of a bigger team.
• Positive, can-do attitude with a desire to deliver on clients’ needs, always.
• Passionate communicator with strong communication skills.

Qualifications: BS in Statistics with 5 years of Experience

• Insight and storytelling experience.
• Experience in turning data into successful business actions, as well as qualitative project experience.
• Experience of using customer or consumer data (transactional, CRM, etc.).
• Familiar with data visualization tools (e.g., Microsoft Power BI, Tableau, SAP Analytics Cloud, etc.).
• Highly analytical and creative problem solver.
• Numerate with an ability to process complex data sets and perform analysis.
• Excellent communication skills, both written and verbal.
• High level of organizational skill and excellent attention to detail.
• Familiar with data visualisation tools (e.g., Microsoft Power BI, Tableau, SAP Analytics Cloud, etc.).

Qualifications: BA in Business Administration with 4 years of Experience

• Experience with international consumer research.
• Experience managing multiple projects, agencies, and stakeholders simultaneously.
• Experience collaborating cross-functionally and building consensus among multiple stakeholders in an entrepreneurial, high-expectation environment.
• Solid grasp of the full spectrum of mixed-method consumer research, both quant and qual.
• Strong skills with BI tools, such as Looker, Tableau, or Oracle.
• Data literate, with a strong understanding of how to tell the story that sits behind the data.
• Resourceful, action-oriented, and detail-oriented, with a high ownership mindset to deliver measurable impact.
• Strong organisational and prioritisation skills, with the ability to work under changing time and resource constraints.
• Ability to influence senior stakeholders to drive positive change for customers.

Qualifications: BS in Computer Science with 9 years of Experience

• Experience in digital marketing, including agency, publisher, tech, or client-side.
• Experience of finding actionable insights in data.
• Experience of developing data visualisation solutions.
• Experience in connecting and cleaning large data sets.
• Experience in mentoring or teaching.
• Data visualisation experience in any major industry platform with Datorama or Tableau.
• Knowledge of data cleaning and aggregation functionality in MS Excel.
• Understanding the importance of consistency and structure, whether in digital media naming conventions or back-end systems.
• Understanding of languages such as JavaScript, Python, or R.
• Understanding of good visual storytelling.
• Understanding when to be collaborative and when to be independent, and being able to competently function in both environments.
• Strong written and verbal communication, as well as comfortable presenting findings to varied groups.
• Attention to detail to ensure data QA and all client outputs are accurate.

Qualifications: BA in Marketing with 7 years of Experience

• Experience with Nielsen Npower.
• Experience in media research and insights, prior work in streaming and production.
• Familiarity with BBC programming and British television.
• Proficient in creating presentations to clearly communicate analysis, takeaways, and trends.
• Proficient in Microsoft Excel for creating clean, clear data analysis.
• Strong attention to intricate and varied details.
• Strong time management and comfort working with multiple, sometimes conflicting, deadlines and deliverables.
• Excellent written and verbal communication skills.
• Ability to present complex information in clear visualizations alongside actionable implications.

Qualifications: BS in Mathematics with 6 years of Experience

• Experience in revenue management insights, analytics, or revenue management strategy teams.
• Commercial experience in revenue management.
• Experience in developing and maintaining relationships with external agencies.
• Highly numerate with strong analytical thinking, with proven ability to connect data and insight from category consumption, brand drivers, macro and micro economic trends, and future forces of consumer change and deliver clear outlook scenarios along with implications for the business.
• Strong communication and presentation skills to be able to clearly distil a lot of complex data and information into actionable insights for the marketing/business. 
• Ability to convert complexity into simplicity, emphasizing the broad picture and picking out key details.
• Strong analytical skills, able to synthesize and integrate learning from multiple sources and see the connections in data, trends, events, etc. to generate insights.
• Ability to combine data, judgment and experience to make effective decisions in complex situations and when there is a lot of uncertainty or ambiguity.
• Ability to manage, coach and develop agencies/people.
• Ability to collaborate with broader groups, high communication skills.

Qualifications: BA in Sociology with 10 years of Experience

• Experience in KPI and target setup.
• Experience of working with marketing, brand, creative, commercial and product teams in a consumer goods environment.
• Expert knowledge of research techniques available, and able to recommend the right approach to answer business questions.
• Understanding of typical data quality issues and shortcomings of specific methodologies and how this might affect outputs and interpretation.
• An in-depth understanding of consumer survey design with experience in scripting and analysing quantitative research.
• Knowledge of statistical analysis and modelling techniques (e.g., factor analysis, cluster analysis, regression, etc.).
• Excellent presentation skills underpinned by the ability to draw compelling narratives from vast amounts of data.
• Strong networking and influencing skills to ensure collaboration across functions and regions, with a proven record of getting the most out of agency partners.
• Be able to translate insights into actionable recommendations and engage stakeholders from across the business to ensure they understand and can implement the recommendations.
• Highly organised and able to juggle multiple tasks and prioritise effectively.
• Passionate about extracting insights from data but led by common sense, pragmatism, and commercial acumen.
• Highly logical problem solver and critical thinker, with a passion for problem-solving.
• Meticulous attention to detail whilst being able to think big-picture.
• High self-awareness (incl. their strengths, development needs, work styles) and can demonstrate empathy for others.

Qualifications: BS in Information Systems with 13 years of Experience

• Experience working with complex datasets and multi-platform context, either in the fields of digital analytics, research, or audience measurement, with insights/narrative building.
• Experience working with survey programming software.
• Experience with data analytics tools (e.g., SQL, R, Python) and BI visualisation (Google Data Studio, Tableau).
• Professional media research experience at a media content provider.
• People management experience.
• Experience using presentation software (PowerPoint and Keynote).
• Working knowledge of syndicated resources, including comScore, Ipsos Iris, Google Analytics, ListenFirst, TGI, GWI, Shareablee, and Pamco.
• Familiar with primary and secondary research methods, e.g., audience profiling/segmentation, brand strategy, market sizing, survey design, advertising effectiveness, and custom research.
• Understanding of the advertising and media landscape across print, digital, social, and video.
• Proficiency in the Google Product Suite.
• Exceptional analytical, quantitative, problem-solving, and critical thinking skills.
• Strong writing skills, excelling at crisp headlines and communicating deep, insightful research.
• Strong analytical and strategic sense, coupled with a creative eye and aesthetic.
• Ability to synthesise data from multiple sources to develop the best data-led stories.
• Confident and articulate, with the ability to interact and present to staff and clients, comfortable making their strategic viewpoints heard.
• Proactive and curious, with a desire to learn tools quickly and dig deeper into discovering new and better ways to surface insights.

Qualifications: BA in Psychology with 11 years of Experience

• Professional experience in a similar role within an international setting, within the retail sector, FMCG, and/or management consulting.
• Experience in driving customer centricity, acting as a representative of the customer within the business.
• Experience with research methodologies (quant – key, qual).
• Multi-functional experience (marketing, sales, strategy) in addition to insights/analytics.
• Excellent knowledge of the Microsoft Office package, experience with analytical/statistical tools and software (e.g. SPSS).
• Excellent English proficiency, presentation, and communication skills.
• Ability to represent topics and drive decision-making on an executive level.
• Ability to apply strong analytical skills to synthesize qualitative, quantitative and other data from a range of sources.
• Team orientation and the ability to work effectively with all levels of the organization.

Qualifications: BS in Analytics with 15 years of Experience

• Research or data experience within the media or advertising industry.
• Experience with pitches.
• Experience in measuring effectiveness across a variety of channels.
• Experience in creating and delivering bespoke research solutions.
• Experience of creating and positioning new research or data products.
• Knowledge of the modern digital ecosystem across paid, owned and earned channels.
• Strong presenter, with the ability to tell stories using different data sets e.g., web analytics, social listening, search data, CRM data and quantitative survey data.
• Excellent communication, organisational, numeracy, analysis, proposal writing and presentation skills.
• Strong project and stakeholder management skills.
• Data visualisation skills.

Qualifications: BA in Political Science with 8 years of Experience

• Extensive project management and consumer insights experience gained in a multidisciplinary research and insights function or agency.
• Industry experience in AlcBev, CPG experience.
• Experience with a range of research methodologies or a clear interest in developing methodological breadth, concept testing, advertising, BHT, packaging, communication, digital listening, consumer understanding/demand space, etc.
• Experience with syndicated sources (e.g. Nielsen, Kantar Worldpanel, …) and ability to generate category or brand insights and to form recommendations.
• Excellent written and verbal communication skills in English.
• Expert understanding of research initiatives related to consumer, category and communication.
• Exceptional consumer sensitivity, empathy and intuition, combined with understanding of market dynamics and trends (technological, socio-economic, environmental, etc.).
• Strong connection to culture (cultural curiosity and sensitivity).
• Excellent written, presentation and oral communication skills (from public speaking to producing a beautiful and clear deck).
• Strong team player, collaborative and works effectively with cross-functional teams, agencies and suppliers.
• Solid analytical skills and strategic thinking with the ability to solve problems and develop solutions in a complex environment.
• Ability to take multiple data inputs and synthesize them into easy-to-understand and actionable insights.
• High level of accountability, flexibility, and self-direction to work autonomously.

Qualifications: BS in Actuarial Science with 13 years of Experience

• Experience working with and managing external agencies.
• Extensive experience with questionnaire design and scripting.
• Substantial, quantitative, and qualitative market research experience.
• Proven end-to-end project management experience.
• Knowledge of the educational sector.
• Understanding and appreciation of how people find and use digital products.
• Highly skilled with SPSS.
• Proficiency with a range of quantitative analysis tools, e.g., correlation analysis, identifying significant differences, etc.
• Highly analytical with a strong understanding of and familiarity with qualitative and quantitative research.
• Ability to work across multiple projects and products at any one time.

Qualifications: BA in International Relations with 9 years of Experience

• Experience in data analysis, for communications, media and/or constituent-centered industry, or equivalent combination of education and/or experience.
• Experience using data to inform communications and marketing strategies.
• Experience with analytics tools (e.g., Google Analytics) and the native analytics features of tools like Cision (media management), Sprout (social media management), and MailChimp (campaign management).
• Experience with data visualisation tools (e.g., Tableau).
• Experience building data integration strategies with CDPs and/or data warehouses.
• Experience in assigning, tracking and monitoring audiences across disparate platforms based on personas or typologies.
• Experience with one or more commercial CRM solutions (e.g., MS Dynamics, Salesforce.com).
• Familiarity with data management and analysis languages and tools, including SQL and Tag Manager, to analyze data sources and the performance of cross-platform campaigns.
• Knowledge of privacy, data protection laws and regulations, including GDPR and CCPA.
• Familiarity with the principles of data integrity, as well as the complexity of presenting complex issues through quantitative and qualitative data.
• Excellent communication skills and attention to detail.
• Team player who can collaborate effectively and is flexible, proactive and forward-thinking.
• Be able to work in a fast-paced environment, to self-direct and show initiative.

Qualifications: BS in Operations Research with 8 years of Experience

• Experience in an analytics role working in a cloud environment to deliver advanced analytics solutions.
• Extensive experience in data mining and engineering tools, including SQL, R, and Python.
• Strong stakeholder management experience, including successfully managing stakeholders at senior and executive levels.
• Experience of having taken ambiguous requirements, working with stakeholders to shape work packages, and delivering data assets that successfully meet the business need.
• Experience with AWS or other cloud-based data architectures.
• Experience in data visualisation tools, including PowerBI, QlikView, and Tableau.
• Understanding of either wealth, bank or advice marketing and/or a service industry.
• Knowledge of the products and systems within the AMP Group.
• Excellent consultative skills, with a proven ability to communicate requirements and outcomes effectively and clearly.

Qualifications: BA in Communication Studies with 12 years of Experience

• eCommerce experience in the consumer and professional goods manufacturer.
• Experience in category management and shopper marketing.
• Experience and understanding of the manufacturer/retailer eCommerce relationship.
• Experience in quantitative research, ideally within a brand.
• Tangible experience in looking at data and identifying patterns that can lead to actionable business decisions for clients.
• Full-service experience, project management, and insight.
• Experience in developing and landing actionable insights for the client’s organisation.
• Understanding of eCommerce performance elements/dynamics/fundamentals.
• Strong understanding of the platform and ideally experience having worked with the Amazon account on eCommerce optimization.
• Exceptional communicator (written and verbal) and must have proven client management experience.

Qualifications: BS in Management Information Systems with 9 years of Experience

• Previous experience with dashboard and data visualisation tools such as Power BI.
• Previous experience with Google Analytics.
• Advanced analytics and statistics experience.
• Industry knowledge in the wholesale, online grocery, or hospitality markets.
• Excellent interpersonal and communication skills.
• Excellent organisational skills, able to work independently and manage own workload.
• Technical skills, data-literate, and comfortable using data visualisation software.
• Excellent data visualisation and an eye for design.
• Proven results in a similar/relevant insight role.
• Ability to work collaboratively and influence.
• Confident in explaining and presenting data and insight.

Qualifications: BA in Behavioral Economics with 5 years of Experience

• Work experience, including people management and consulting experience.
• Experience with Tableau, Cognos, or other business intelligence tools.
• Understand Nike’s business needs and use data to answer questions and support strategic objectives.
• Understanding of SQL, Python, R, or other programming languages.
• Strong understanding of market research and insight generation.
• Excellent communication and influencing skills.
• Excellent analytical skills and the ability to derive second-level insights from unstructured data.
• Proficiency with Microsoft applications, including advanced-level PowerPoint.
• Ability to build trusting and meaningful relationships with senior executives across multiple categories.
• Ability to perform deep market analytics to connect disparate category insights into comprehensive recommendations for the business.
• Ability to ensure category insights and reporting connect and support strategic objectives at the global and enterprise level.
• Ability to manage monthly and quarterly reporting on key metrics related to procurement’s transformation.
• Ability to think globally and work with an internationally culturally diverse team.

Qualifications: BS in Industrial Engineering with 14 years of Experience

• Experience in business analytics or advanced analytics supporting a supply chain and/or planning function via predictive or prescriptive models.
• Experience includes collecting, analyzing, and visualizing data and driving insights to understand, shape and optimize marketplace performance.
• Experience working with data exploration and statistical packages (such as Python, R, MATLAB, SPSS, SAS, Stata, etc.).
• Experience with data visualization tools (such as Tableau, etc.).
• Experience with moderate to large-scale data sets.
• Experience with agile and product management development methodologies.
• Experience of analytical team teamwork and developing business partner relationships.
• Understanding of data sources, research methods and applied operations research methodologies, including optimization algorithms, and simulation modeling, and statistical analyses such as sampling approaches, causal modeling, time series analysis, and data mining techniques.
• Skilled communicator who can express complex concepts and ideas in a simple manner (written, presentation and verbal).
• Proficiency in SQL, Python or similar experience in analyzing large structured and unstructured datasets.

Qualifications: BA in Anthropology with 8 years of Experience

• Professional non-internship marketing experience.
• Experience building, executing and scaling cross-functional marketing programs.
• Experience using data and metrics to measure impact and determine improvements.
• Experience using Microsoft Excel to manipulate and analyze data.
• Experience presenting metrics and progress to senior leadership.
• Experience across voice of customer, customer insights, consumer research, marketing strategy or business consulting.
• Experience in customer research management, client- or agency-side.
• Experience using Microsoft Excel to manipulate and analyze data.
• Experience leading primary research studies across various methodologies, including online quant and qual surveys, focus groups and ethnographies.
• Experience applying consumer insights to develop and evaluate brand marketing campaigns and inform product marketing decisions.
• Experience in brand marketing, product marketing, brand management, consumer insights, or marketing analytics for entertainment brands.
• Expert planner with business process definition experience and a strong analysis aptitude and a proven ability to influence change at all levels within an organization.
• Expertise in the voice of customers mechanisms.
• Understanding of how to turn business questions into an appropriately scoped and resourced research plan.
• Exceptional written and oral communication abilities, strong analytic skills, with experience in statistical analysis.
• Analytical and quantitative skills, with an ability to clearly convey key insights from analysis.
• Ability to build strategic relationships with and influence stakeholders at multiple levels of an organization to deliver complex projects.
• Ability to go beyond data to create true insight and make specific recommendations that drive business decisions.
• Ability to work effectively cross-functionally and to make data and insights accessible to a non-expert audience.
• Systems thinker who proactively gathers the right data from appropriate sources to make the right decisions.

Qualifications: BS in Financial Engineering with 11 years of Experience

• SQL, COPC certification.
• Quality program management experience within the trust and safety industry.
• People management experience.
• Experience managing a multicultural global team.
• Experience working cross-functionally with a variety of stakeholders.
• Deep understanding of quality management in an operations environment based on industry best practices such as COPC.
• Strong analytical skills with the ability to perform data analysis to derive key insights.
• Outstanding communication/training/presentation skills.
• Ability to work under conditions of ambiguity in a fast-growth, sometimes uncertain and complex environment.
• Detail-oriented with the ability to create and maintain reports, procedures, proposals, and presentations.
• Strong work ethic and initiative.

Qualifications: BA in Consumer Behavior with 12 years of Experience

• Experience working on consumer research with a CPG, consulting firm or research agency.
• Experience manipulating and interpreting secondary data and cross-tabs from research.
• Expertise in all Microsoft Office Suite tools, and experience with advanced analytics and/or reporting tools (e.g., Tableau, R, SQL, Adobe Analytics).
• Market research experience with a client or agency (qualitative and quantitative).
• Working knowledge of syndicated data, such as IRI or Nielsen.
• Ability to write research briefs for research partners to take action.
• Ability to drive results and solve problems.
• Ability to code in Python and SQL, able to develop analytic algorithms.
• Ability to demonstrate, translate and communicate sophisticated algorithms into simple conclusions and business actions.
• Self-starter with problem-solving skills.
• Comfortable working with primary research firms to provide direction on designing and evaluating survey and research proposals.

Qualifications: BS in Market Research with 7 years of Experience

• Analytical experience in the healthcare industry in a market science or business analytics role.
• Experience with enterprise market analytics, data management/mining, financial modeling, and market forecasting to measure business performance (KPIs) and marketing tactics effectiveness.
• Experience utilizing big data sets with medical claims and/or longitudinal patient-level information.
• Strategic consulting experience.
• Understanding of advanced and predictive analytics techniques used in marketing mix modeling, segmentation analysis, and targeting efforts.
• Deep understanding of the latest analytical tools and dashboarding technologies, data warehousing, software, process, and applications (e.g., SQL, Tableau, AWS, Python, machine learning, predictive analytics, etc.).
• Strong strategic thinking, executive presence capabilities, and attention to detail.
• Advanced communication and presentation skills, including the ability to create impactful PowerPoint presentations with visual storytelling and adjust the story/details based on the audience.
• Ability to manage multiple tasks concurrently under aggressive timelines in a dynamic and ambiguous environment.

Qualifications: BA in Media and Communication with 8 years of Experience

• Experience in an analytics or operations role.
• Experience in sales and/or partnering with sales.
• Experience in program management in data analytics or financial analysis.
• Strong understanding of the digital advertising ecosystem, with experience in search advertising sales.
• Outstanding interpersonal skills, innovation, and the ability to motivate, inspire, and lead cross-group/functional teams with a high degree of independence and success.
• Ability to impact and influence at all levels of the org.
• Organizational agility and the ability to work successfully across a complex, highly-matrixed environment.
• Decisive execution skills, an eye for detail, and action-oriented, while maintaining good judgment in fast-paced, high-stress environments.
• Strong self-discipline and time management abilities.
• Ability to navigate a highly matrixed organization to commit to deliverables, due dates, and clear accountability for action follow-up.
• Flexibility to maintain focus through change and ambiguity, navigate uncertain situations, and drive for clarity.

Qualifications: BS in Applied Mathematics with 10 years of Experience

• Experience in a people analytics function and partnering with the business to deliver analytics projects.
• Experience working with Workday, Visier and across core HR deliverables and processes.
• Experience with qualitative and quantitative research methodology.
• Experience in tapping into the data ecosystem to generate rapid insights and do rapid iterative testing.
• Experience and understanding of data availability in key platforms.
• Expertise on diversity and inclusion topics from an analytics point of view.
• Client-side experience working for a multi-national or large reputable FMCG company.
• Good data-led storytelling skillset that allows to influence on the business.
• Demonstrable track record in data storytelling, motivated by deriving insights from big datasets and making fact-based recommendations.
• Good team player with excellent organizational, navigating, and interpersonal skills to drive things to happen.
• Phenomenal collaborator and communicator with a keen interest in understanding relevant business problems through data.
• Comfortable in Power BI and basic visualization techniques.

Qualifications: BA in Strategic Management with 9 years of Experience

• Extensive experience generating, interpreting and providing qualitative and quantitative data and insights.
• Experienced in brand innovation and the NPD process.
• Experience in continuous research and panel data.
• Experience in using both qualitative and quantitative research tools.
• Strong working knowledge of the FMCG or beverage industry at a business division and zone/regional/global level.
• Strong working knowledge of data analytics.
• Good understanding of consumers, with an ability to make informed decisions based on both data and instinct.
• Background in an insights role within a large-scale, matrixed FMCG organization.
• Strong leadership skills, analytical skills, and strategic thinking.
• Highly collaborative and experienced in managing different stakeholder groups.
• Exceptional report writing and presentational skills.
• Be able to engage business division teams to understand needs and identify support, frameworks, and initiatives to elevate their insights capability.
• Ability to critically analyze data with a high-level curiosity and the ability to challenge.
• Ability to manage simultaneous running projects.

Qualifications: BS in Quantitative Economics with 15 years of Experience

• Experience with demonstrated expertise in syndicated data analysis in the FMCG, CPG and retail industries and application to customer-related business issues.
• Experience in presenting data analysis to stakeholders and decision-makers.
• Experience in collaborating on projects and maintaining positive client relationships in complex situations.
• Experience in a business or science-related field with a data analytics background.
• Experience in the market insights discipline.
• Knowledge of commercial and technical skills and experience, as well as good computer application knowledge.
• Practical knowledge of market research, consumer behaviour or related discipline.
• Solid understanding of marketing campaign strategies, the principles of database marketing and experience of working with direct marketing teams to provide support in audience segmentation and best practice advice.
• Strong analytical aptitude and proficiency in a range of software and digital tech.
• Proficiency in syndicated POS data and panel data.
• Polished, persuasive communication skills with experience in presentations.
• Proficient in Microsoft Office software, familiarity with NielsenIQ tools, applications and platforms.

Qualifications: BA in Organizational Psychology with 10 years of Experience

• B2B insights experience.
• Experience in market customer/consumer research and/or analytics in a private, public, government or military environment.
• Significant experience in successfully leading impactful customer insights programmes, including experience of designing, managing, conducting and reporting findings from quantitative and qualitative market research projects.
• Experience of working with all types of data, and synthesising information from various sources to form a comprehensive yet concise picture.
• Knowledge/experience with Qualtrics, Decipher, SPSS, as well as Microsoft Office Suite.
• Strong interpersonal and consultative skills, including exceptional problem-solving skills (both practical and non-traditional), business savvy and executive poise.
• Strong project management and organization skills, highly detail-oriented, and ability to manage multiple projects.
• Strong technical orientation, with experience in both product management-style collaboration with internal developers and the configuration of third-party technical systems.
• Strong business knowledge relevant to a given data and services function, and a passion for increasing knowledge.
• Excellent problem-solving skills, with a strong emphasis on the development of frameworks and processes that are scalable and automated.
• Excellent command of relevant data sets (e.g., financial, sales and marketing, costs, etc.) and strong comfort with databases and data analytic tools (e.g., SQL, ETL processes, Tableau, Alteryx, Salesforce, etc.).
• Ability to pull together a clear story and offer actionable recommendations from a variety of data sources.
• Comfort with ambiguity, adaptable, self-motivated.

Qualifications: BS in Business Analytics with 13 years of Experience

• Experience of Business Objects and data warehousing concepts.
• Experience of GCP or other cloud platforms.
• Professional experience in consumer insights and/or a combination of brand development, marketing strategy, marketing, and product/project management.
• Experience in managing regional initiatives in developed and emerging markets (Latin America, Europe, Asia, the Middle East, and/or Africa).
• Experience with a variety of qualitative and quantitative consumer research techniques and analytics.
• Experience working with a multinational company.
• Solid background in qualitative/quantitative research techniques, data mining and the generation of integrated findings across functions.
• Excellent communication skills with the ability to construct a clear story from data using PowerPoint or similar presentation tools and present complex data to internal and external colleagues.
• Proven stakeholder engagement skills with the ability to take initiative and play an active role in change.
• Strong problem-solving skills and proven analytical skills.
• Great team player who builds effective working relationships at all levels and can mentor and support other members of the team.
• Good prioritization and organizational skills to build a platform for their team to achieve their best.

Qualifications: BA in Human Geography with 15 years of Experience