• Be responsible for the infrastructure or operating system design, specifications, and appropriate performance
• Conduct system implementation or project oversight by ensuring infrastructure systems resources are available for projects
• Oversee and tune infrastructure or operating systems monitoring, troubleshooting, performance, or tuning, and security and patch functions
• Collaborate with internal IT units to coordinate support, improve capabilities, and reduce manual intervention in infrastructure operations
• Provide advanced thought leadership over research, analysis, and recommendations for hardware, software, and infrastructure system standards and configurations
• Orchestrate playbooks, roles, templates, and workflow execution with vRealize Orchestrator or vRealize Automation and ServiceNow
• Automate the creation, updating, and deletion of Azure, GCP, and AWS cloud resources with Ansible Automation Platform
• Gain a firm understanding of the use of gitops deployment model

Skills: Infrastructure Design, System Implementation, Performance Tuning, IT Collaboration, Standards Development, Workflow Orchestration, Cloud Automation, GitOps Deployment

• Provide hands-on leadership and guidance to the project and support related activities
• Maintain and monitor all network, security, and computer systems to meet current and future requirements
• Be responsible for the management, maintenance, and architecture of storage, virtualized environment, servers, network devices, cloud environments, and productivity tools
• Monitor systems and identify performance issues proactively
• Work within strict time frames and escalate incidents within defined time frames
• Test all changes to networks, hardware, software, and hosted applications
• Perform infrastructure coordination related to design and setup activities at different stages of a project
• Work with various vendors and service providers to ensure service levels are being met
• Resolve issues and prepare status reviews and reports
• Professionally represent the infrastructure team as a technical consultant on projects

Skills: Project Leadership, System Monitoring, Network Management, Infrastructure Architecture, Incident Escalation, Change Testing, Vendor Coordination, Technical Consulting

• Provide operational support in addition to evaluation and implementation services for new products, technologies, and solutions to address corporate business requirements
• Work beyond the routine, utilizing specialized knowledge and analysis of multiple variables
• Divide effort and activities between maintenance and support of existing environments and implementation tasks
• Handle project assignments that can be large in scope but are typically of medium complexity
• Provide exceptional customer service to end users, business stakeholders, and other members of ITD
• Oversee data center and MDF support by normal administration means, break or fix situations, and new installations and integrations, all in an effort to grow and maintain the IT infrastructure
• Participate in the planning, installation, maintenance, and acceptance of new and updated infrastructure components and infrastructure-based services
• Align to service expectations, security requirements, and other quality standards
• Collaborate with data center engineering peers to provide backup support
• Maintain inventory and configuration data in the HP Asset Management tool

Skills: Operational Support, Product Evaluation, Environment Maintenance, Project Implementation, Customer Service, Data Center Support, Infrastructure Integration, Asset Management

• Ensure that operational issues are identified, recorded, monitored, and resolved
• Configure tools and create scripts to automate the provisioning, testing, and deployment of new and changed infrastructure
• Lead in ensuring operational procedures and documentation are fit for purpose and kept up to date
• Install or provision, configure, and maintain infrastructure services and components
• Provide technical input to optimize the performance of the IT infrastructure
• Plan and implement scheduled site visits to ensure proper maintenance on IT infrastructure equipment in data centers and MDFs
• Perform daily production support activities
• Participate in team on-call rotations
• Perform patching and code deployments across all environments
• Participate in projects associated with the enhancement, upgrade or patching, or implementation of new or existing technology solutions
• Participate in support efforts between enterprise ITD operations and other support teams
• Conduct performance tuning and troubleshooting

Skills: Issue Resolution, Infrastructure Automation, Procedure Documentation, Service Provisioning, Performance Optimization, System Maintenance, Production Support, Troubleshooting Expertise

• Initiate change management requests and adhere to the change management process
• Perform source code and versioning management function, adhering to technical management guidelines
• Provide ownership of technical issues within the operations team
• Assist with the design and implementation of a comprehensive monitoring and alerting process across all operations platforms
• Assist with strategic planning activities such as capacity planning, process improvement, maintenance, upgrade, end-of-life planning, and roadmap development
• Build new test and production environments on existing or new hardware
• Identify automation opportunities and implement scripted solutions
• Identify technical innovation and process improvement opportunities
• Assist with the implementation of a comprehensive and ongoing release management and planning effort
• Utilize standard tools and methodology to develop a system and support performance metrics
• Perform technical mentoring and cross-training with other team members

Skills: Change Management, Version Control, Issue Ownership, System Monitoring, Capacity Planning, Environment Deployment, Process Automation, Release Management

• Experience with AWS and GCP.
• Experienced in one or more roles previously, eg, front/back end engineer, operations engineer, integration engineer, infrastructure engineer, security engineer, service desk, etc.
• Experienced in working with operations and architecture groups, developing scalable and supportable solutions.
• Technical experience, including strong experience in security services.
• Understanding of the current state landscape and relevant technologies.
• Understand customer needs to make sound judgments.
• Excellent written and verbal communication skills and be capable of presenting information to management, public groups, and/or boards of directors.
• Pays attention to detail and demonstrates problem-solving capability to develop and deliver quality solutions.
• Ability to triage and diagnose defects/issues.

Qualifications: BS in Computer Engineering with 7 years of Experience

• Experience as a software developer or systems engineer with experience operating in a leading role on significant technical projects.
• Experience with managed code for automation, such as PowerShell, Ansible, Terraform, Python, bash, or other scripting languages.
• Experience programming with C#, C++, or other object-oriented languages.
• Experience with cloud providers such as AWS.
• Experience with containerization concepts and orchestration platforms.
• Experience leading projects, interfacing with technical and nontechnical teams with strong attention to detail.
• In-depth experience with Windows Server 2016 and Red Hat Enterprise Linux equivalent.
• Knowledge of relational database concepts and SQL, as well as NoSQL technologies.
• Strong understanding of distributed computing systems.
• Strong analytical and problem-solving skills combined with an insatiable curiosity about how things work.
• Excellent communication skills.
• Ability to communicate with developers, project managers, business stakeholders, and other disciplines of systems administration, overseeing many technical projects simultaneously, and prioritizing appropriately.
• Ability to demonstrate working knowledge of the full compute stack from OS to networking.
• Self-disciplined and highly motivated.

Qualifications: BS in Information Technology with 10 years of Experience

• Experience in network admin (e.g., Cisco Nexus switch) and Linux distributions (e.g., RHEL/CentOS or Ubuntu) system admin experience.
• Expert on network design, configuration (firewall, router, and switch), and monitoring (e.g., InfoBlox, Observium).
• Experience knowledge of AI/ML compute (e.g., GPU or photonic core or storage, network technologies) and experience in data center/colo (e.g., Equinix).
• Experience with shell scripts or DSL experience (e.g., Ansible, Terraform), and understanding basic data structures and algorithms.
• Experience monitoring (e.g., Grafana, Prometheus, Fluentd, and Elasticsearch).
• Familiarity with VM and K8s(container) fundamentals and has experience in related toolsets (e.g., Helm, Rancher, VMWare) or any similar.
• Excellent communication skills and able to work independently with minimal direction.
• Analytical thinker with exceptional problem-solving skills.
• Ability to work independently and in multidisciplinary teams.
• Ability to gather information and convey technical conclusions to individuals in engineering, business, and related industries.

Qualifications: BS in Electrical Engineering with 8 years of Experience

• Experience in architecting, building, upgrading, and supporting OpenStack environments.
• Experience administering Linux and Windows servers in an enterprise data center environment, including microservices, SAML, JSON, and Postgres/SQL/No-SQL/MongoDB, AWS, Kubernetes, microservices, containers, Ansible, and Terraform.
• Experience with Agile development processes.
• Experience implementing and maintaining globally distributed, highly redundant, scalable cloud-hosted solutions.
• Experience with configuring and administering SAN, NAS, and object storage systems.
• Experience using code management tooling such as Git/SVN/CVS.
• Experience with Level 3 troubleshooting for a range of areas, including cloud infrastructure (OpenStack), LAN/WAN networking, and network security.
• Experience with NIS+ and Linux clustering.
• Experience with Terraform, Ansible, Puppet, and Salt.
• Experience with configuration management and patch management tools such as Salt and BigFix.
• Experience working with front-line technical operations teams (e.g., NOC, SOC).
• Knowledgeable with identity management tools such as Power Broker.
• Familiarity with load and performance testing, and with designing solutions capable of scaling to support high traffic bursts.
• Proficient technical knowledge of data backup solutions such as Rubrik and ComVault.
• Fluency in one or more scripting languages (Perl, PHP, Python, etc.).

Qualifications: BS in Computer Science with 12 years of Experience

• MCITP, MCSE, MCSA, and/or Azure certifications.
• Professional experience as a Microsoft infrastructure systems engineer.
• Experience in a large and complex environment.
• Good knowledge of creating scripts and tasks using Microsoft PowerShell.
• Understanding of network segmentation, firewall rules, local and global traffic manager BIG IP hardware, DNS, WINS, and DHCP network services.
• Good communication and integration skills.
• Good written and spoken German and English skills.
• Ability to communicate efficiently with upper management.
• Independent, team-oriented and goal-oriented, and structured work behavior.

Qualifications: BS in Network Engineering with 7 years of Experience