Published: Aug 21, 2025 - The Information Management Specialist involves processing, scanning, and organizing both electronic and hard-copy records to ensure accuracy, accessibility, and compliance with firm-approved storage systems. This role manages file custody, retention, transfer, and cleansing while supporting proper governance and adherence to established policies and procedures. The specialist also delivers high-quality customer service and assists in communicating information management standards across the firm.

Tips for Information Management Specialist Skills and Responsibilities on a Resume
1. Information Management Specialist, RER Solutions, Inc., Washington, DC
Job Summary:
- Responsible for the collection, analysis and dissemination of program information generated across all projects
- Coordinate the review and staffing of documents in support of the JEFS projects and coordinate activities with technical editors and all stakeholders
- Ensure compliance with applicable Department of Defense, Department of the Navy, and United States Marine Corps (USMC) guidance on records management and retention guidance
- Assist the JEFS program management team in developing and maintaining web-based information portals used internally and externally for records management and retention
- Maintain a SharePoint site architecture that is responsive to the current and future needs and to ensure the near real-time coordination, review, and storage of program documentation
- Provide direct input into data record design templates and update websites to ensure the information presented is current and meets client guidelines
- Assist in the development of group and individual training in the use of SharePoint
- Establish and maintain effective professional working relationships with co-workers and customers
- Follow policies and procedures as described in corporate manuals and directives
- Attends work each day during scheduled work hours unless on approved travel or time off
Skills on Resume:
- Data Collection (Hard Skills)
- Records Management (Hard Skills)
- Information Analysis (Hard Skills)
- SharePoint Administration (Hard Skills)
- Document Coordination (Hard Skills)
- Training Delivery (Soft Skills)
- Stakeholder Collaboration (Soft Skills)
- Professional Communication (Soft Skills)
2. Senior Information Management Specialist, Yorktown Systems Group, Washington, DC
Job Summary:
- Responsible for the collection and management of information from one or more sources and the distribution of that information to one or more audiences
- Work with client representatives, power users, and the 3D administration team to develop specifications for new customizations or upgrades
- Write macros or applets in appropriate programming or macro languages to accomplish the specified customization
- Create release packages for new versions, intermediate upgrades, or patches including release notes, user impact bulletins, and installation instructions
- Maintain all code according to software management procedures
- Work with the 3D Administration team to validate bug reports and produce, test, and release emergency fixes
- Develop upgrade scripts for use by the 3D Administration team when database changes are required for new functionality or to migrate to new core product releases
- Maintain/perform a standard set of acceptance tests before releasing any major upgrade to verify the quality and integrity of the release
- Providing proactive direction and support in information management, privacy, public records and process mapping
- Helping staff strengthen information management practices at EECA
Skills on Resume:
- Information Collection (Hard Skills)
- Data Management (Hard Skills)
- Software Customization (Hard Skills)
- Code Maintenance (Hard Skills)
- Bug Validation (Hard Skills)
- Upgrade Development (Hard Skills)
- Process Mapping (Soft Skills)
- Information Governance (Soft Skills)
3. Information Management Specialist, Boston Government Services, LLC, Golden, CO
Job Summary:
- Build, propose an information architecture and manage a repository to maintain a high standard of internal documentation and structure
- Conduct user interviews and oversee data analysis to identify pain points, propose, and implement solutions in tandem with the Data, DevOps and Hub Operations teams
- Provide training and customised support to teams and individuals to equip them with the necessary software skills, knowledge of the organization’s information architecture and Confluence best practices
- Build process and governance to help enforce and apply the formats and structures to help maintain a cohesive style and use between different teams
- Trial and refine initiatives and processes to improve employees' understanding of information architecture and management, e.g., through standardizing terminology/naming conventions, implementing templates, finding use cases for macros, and exploring automation
- Give a first level of ERP and Finance systems support and be able to create a solution for basic problems
- Perform tests on the pre-production systems of Metro Cash and Carry
- Work in integration practice for SAP MM, SD modules and non-SAP applications
- Operate and manage local and international IT Systems and Interfaces
- Adapt the new technologies and software installations in the company and make installations for the Global IT Projects in the Turkey site
- Communicate with international SLS teams to solve problems and provide technical solutions
- Provide training and support for users
Skills on Resume:
- Information Architecture (Hard Skills)
- Data Analysis (Hard Skills)
- User Training (Soft Skills)
- Process Governance (Soft Skills)
- System Support (Hard Skills)
- ERP Testing (Hard Skills)
- IT Management (Hard Skills)
- Technical Communication (Soft Skills)
4. Information Management Specialist, BRS, Cincinnati, OH
Job Summary:
- Support the Divisions during the implementation of the information Management work process used in the Business Project
- Collaborating with the relevant Business project position and Corporate IT Services
- Ensuring a proper set-up of the project tools, considering also the Client’s requirements, to guarantee the correct information flows during the project phases
- Enabling the IM experience sharing between the Divisions
- Monitoring the status of the electronic information also through the definition and analysis of KPI and reporting the issues (in terms of consistency, correctness, and completeness)
- Supporting the IM Change Management process for IM solution/services to ensure that the modifications required do not have negative impacts on the quality of digital information
- Coordinating the relevant IM Focal Points and IM Data Coordinator in the different Saipem offices to ensure the proper design, setup, and availability of the required IM procedure and tools to create a common Saipem IM proposition
- Contribute to the development of strategies, policies, standards, and guidelines to ensure information and records are managed systematically across their lifecycle
- Ensure that the Information and Records Management Policy is applied for all documentary information retained in AT's document management systems (SharePoint/O365, Fulcrum, EAM-IDM) to be accessible and retrievable by staff across the organization
- Maintain AT's auto-classification system, document and update processes about auto-classification
- Maintain, update and administer AT's auto-classification system in a manner that is consistent with the Information and Records Management Governance Framework
Skills on Resume:
- Information Management (Hard Skills)
- Project Collaboration (Soft Skills)
- Tool Setup (Hard Skills)
- Change Management (Soft Skills)
- KPI Monitoring (Hard Skills)
- Process Coordination (Soft Skills)
- Policy Development (Hard Skills)
- System Administration (Hard Skills)
5. Information Management Specialist, ECS Federal, LLC, Fairfax, VA
Job Summary:
- Analyse and document flows of information assets across enterprise systems and to third parties, including acquisitions, and support the integration of those acquisitions according to Paysafe Policies
- Drive the implementation and the rollout of Information Management tools and processes from a business perspective
- Work closely with technology to support the integration of the toolset with applications and data repositories
- Execute Data and Information Management Risk Assessments
- Drive the remediation of identified risks
- Increase the efficiency of Data Discovery and Legal Hold
- Work closely with the Group Information Security function to provide insight into enterprise information assets to support appropriate security architecture design
- Work closely with Product leads, Group Legal, Compliance, Risk and Privacy and other such second-line functions to support compliant information lifecycle management
- Evaluate methods to improve the identifiability of information assets, including but not limited to requirements for systems, enterprise search, and data discovery
- Create a training and education programme and execute training for products and functions relating to the management of enterprise information
- Explore opportunities for Information Management improvement and development through digitalization and new technology, e.g., related to automation and metadata management
- Participate in the development of Information Management solutions for the future, requirement specifications, and translate business and end-user needs into solutions
- Actively participate with the solution owner in the development of a roadmap for Equinor Information Management solutions
- Focus on governance for lifecycle handling of information
Skills on Resume:
- Information Governance (Hard Skills)
- Risk Assessment (Hard Skills)
- Tool Integration (Hard Skills)
- Data Discovery (Hard Skills)
- Lifecycle Management (Hard Skills)
- Security Insight (Soft Skills)
- Process Improvement (Soft Skills)
- Cross-Functional Collaboration (Soft Skills)
6. Information Management Specialist, FedWriters, Washington, DC
Job Summary:
- Leveraging, creating and running tools to gather structured and unstructured information
- Designing digital media and operationalizing data, content, documentation, workflows and processes
- Supporting industry, market, customer and user research and testing activities
- Authoring internal and external reports, including white papers, in collaboration with subject matter experts
- Presenting findings and recommendations to stakeholders, and supporting peers’ presentations to varying audiences
- Developing digital courseware and internal and external communications collateral
- Making various Reports in MS-Excel or other Software as per the Management's requirements
- Analyze problems and discover the best way to solve them
- Develop and implement strategies to achieve organizational goals
- Communicate clearly to superiors and give understandable instructions to subordinates
- Allocate resources effectively to each organizational goal
- Lead and motivate teams to promote efficiency and effectiveness
Skills on Resume:
- Information Gathering (Hard Skills)
- Workflow Design (Hard Skills)
- Research Support (Hard Skills)
- Report Writing (Hard Skills)
- Stakeholder Communication (Soft Skills)
- Strategic Planning (Soft Skills)
- Team Leadership (Soft Skills)
- Problem Solving (Soft Skills)
7. Information Management Specialist, ATI Inc., Springfield, VA
Job Summary:
- Consolidate, analyze and update funding figures from field protection clusters in recent years, including the development of dashboards and visual products for the High Level Event of the GPC Global Protection Forum
- Consolidate and analyze key Humanitarian Program Cycle 2021 planning figures and response frameworks from field protection clusters, such as People in Need, severity, funding, and objectives, including the development of dashboards and visual products
- Support the roll-out of an enhanced Field Coordination and Operational Mapping tool, as well as lead the consolidation, analysis and reporting of the data collected
- Support field protection clusters and GPC Ops Cell with data management and analysis for OCHA’s annual mapping of cluster structures
- Support the Setup of the 2020 CCPM system and tools
- Provide technical services and advice in the areas of data management, data integration and analysis
- Manage all information systems and data (on-premises and cloud-based)
- Contribute to the ongoing review, design and development of information systems
- Contribute to the development and maintenance of system policies, processes and user documentation
- Familiar with Records Management best practices/principles for physical and electronic records management
- Work independently with campus departments to facilitate the proper management of University records, regardless of media or format, from creation to disposition
- Make sure records are kept in archival boxes and will be responsible for ensuring proper space within the University Records Management storage space
Skills on Resume:
- Data Analysis (Hard Skills)
- Dashboard Development (Hard Skills)
- System Management (Hard Skills)
- Records Management (Hard Skills)
- Technical Advising (Soft Skills)
- Information Integration (Hard Skills)
- Independent Work (Soft Skills)
- Policy Development (Soft Skills)
8. Records and Information Management Specialist, ARMADA Ltd., Washington, DC
Job Summary:
- Serving as agency staff action officer, with a focus on the implementation and administration of the records management program
- Participating in the development and implementation of accurate, thorough, and up-to-date records management policies and procedures to facilitate effective and efficient record-keeping programs command-wide
- Supporting the agency Records Management Program, ensuring official agency records are reviewed, organized and secured by applicable directives and regulations
- Analyzing information technologies and reporting on electronic records and information management compliance
- Maintaining the records management program, ensuring compliance for records management and disposition as defined by the National Archives and Records Administration (NARA) and Department and Agency regulations
- Creating evaluation criteria using innovative quantitative and qualitative analytical techniques to assess Records Management Program processes and procedures agency-wide
- Preparing reports of findings for leadership review and working with Records Management Liaisons at agency headquarters and field sites to implement improvements
- Developing, coordinating, and providing training to all personnel who are responsible for creating, accumulating, or maintaining records, including training for senior officials and Records Management Liaisons at agency headquarters and field units
- Routinely researching, analyzing, interpreting, and responding to various issues involving records lifecycle management
- Providing planning, coordinating, advisory services and support to agency HQ and field sites
Skills on Resume:
- Records Management (Hard Skills)
- Policy Development (Hard Skills)
- Compliance Analysis (Hard Skills)
- Program Evaluation (Hard Skills)
- Report Preparation (Hard Skills)
- Staff Training (Soft Skills)
- Lifecycle Analysis (Hard Skills)
- Advisory Services (Soft Skills)
9. Information Management Specialist, AITHERAS, LLC, Ashburn, VA
Job Summary:
- Ensures accurate and effective management of the patients’ electronic medical records, to promote coordination of patient care and optimal coordination of plan of care
- Educates and assists end users in the proper usage of the electronic medical record
- Ensures all non-electronic portions of the medical record are maintained appropriately
- Maintains appropriate reports, supply lists and forms to improve operational effectiveness and promote clinical excellence
- Establishes and maintains positive customer relations and contributes to a harmonious work environment
- Responsible for performance development and growth of job skills within the changing healthcare environment
- Serve as a primary focal point to Trading and Supply stakeholders for company-wide IM initiatives and provide input and continuous improvement to the guidelines and how they are executed, ensuring business needs are met in any new systems/guideline changes
- Respond to enquiries, providing guidance and assistance to stakeholders, Secondary focal points, and SharePoint Collection Owners in managing information and records using prescribed Information Technology (IT) tools to workgroups in their scope
- Convey IM goals and requirements to Secondary focal points and SharePoint Collection Owners, and monitor 'local' compliance with the IM Standards and IM Manual, escalating issues
- Identify stakeholders requiring IM training and cascade IM communications to impacted users and host training sessions to address learning gaps
- Support a network of Secondary IM focal points located within the lines of business and engage with them regularly, keeping them informed of IM initiatives, changes, etc.
- Liaise with IM outside of T&S to ensure alignment with the Group-level IM requirements, guidance, and related business goals
Skills on Resume:
- Medical Records (Hard Skills)
- User Training (Soft Skills)
- Operational Reporting (Hard Skills)
- Customer Relations (Soft Skills)
- Stakeholder Support (Soft Skills)
- Compliance Monitoring (Hard Skills)
- Information Management (Hard Skills)
- System Alignment (Soft Skills)
10. Information Management Specialist, First Choice Community Health Centers, Lillington, NC
Job Summary:
- Review and update IM documentation, namely, framework and policies
- Provide expert advice in developing requirements and implementation of the contract lifecycle management system
- Provide expert advice in implementing a SharePoint DMS solution and migrating processes from TRIM (current DMS)
- Help lift the capability regarding the classification and management of information by running workshops with staff
- Assist with the development of the Victorian Protective Data Security Standards (VPDSS) plan to submit to OVIC
- Work with the Director, Business Systems and Branch Head, Corporate Services, to review and update the Victorian Protective Data Security Standards (VPDSS) plan and associated documentation
- Responsible for the review and update of current information management documentation including Records Management, Data Sharing and IAR policies
- Provide expert and authoritative advice, reasoned recommendations and innovative options and solutions for Foundation business processes and IT systems
- Defining information management requirements and processes to support the transition from TRIM to SharePoint DMS
- Defining information management requirements and end-to-end processes to support the implementation of a Contract Lifecycle Management System (CLM) / Grants Management System
Skills on Resume:
- Policy Review (Hard Skills)
- System Implementation (Hard Skills)
- DMS Migration (Hard Skills)
- Staff Workshops (Soft Skills)
- Data Security (Hard Skills)
- Expert Advising (Soft Skills)
- Process Definition (Hard Skills)
- Requirements Analysis (Hard Skills)
11. Records and Information Management Specialist, Lewis Brisbois, Fort Lauderdale, FL
Job Summary:
- Support the development, implementation, and utilization of OIG’s classification scheme and associated file plans and records schedules
- Organize and search for information on OIG networks
- Identify, document, and provide input to management to improve the quality of the program relating to organizing and continuously identifying information as records
- Retrieve, preserve, and dispose of records according to Federal laws, regulations, and DoD policies
- Locate and deliver records and information by following established procedures and security protocols
- Document and preserve metadata that explains how electronic records were created, used, and managed
- Assist with appraisal and analysis of information for retention and records scheduling purposes
- Support the implementation of OIG’s records retention schedule, including physically managing boxes
- Organize and clean up duplicates and redundant files
- Provide recommendations to support the reduction of paper records and promote practical solutions for generating electronic records
Skills on Resume:
- Records Scheduling (Hard Skills)
- Metadata Management (Hard Skills)
- Information Retrieval (Hard Skills)
- Program Improvement (Soft Skills)
- Security Compliance (Hard Skills)
- File Organization (Hard Skills)
- Retention Planning (Hard Skills)
- Electronic Conversion (Soft Skills)
12. Information Management Specialist, Yorktown Systems Group, Huntsville, AL
Job Summary:
- Developing policies and procedures associated with the Agency-wide Documents Access and Management Systems (ADAMS)
- Serving as the point-of-contact for NRC staff to coordinate document processing activities provided by OCIO's Document Processing Center
- Guiding NRC submitters on agency guidance on processing NRC-generated documents into ADAMS
- Serving as a member of the NRC business process reengineering teams to standardize and better align agency business processes with the ADAMS program
- Developing and delivering specialized, focused training sessions
- Providing on-site assistance for NRC staff on how to align existing office work processes with functionality, policies, and procedures
- Developing search and retrieval aids, system reference guides
- Assisting with ADAMS database cleanup activities
- Ensuring consistency and integrity of the distribution of document notifications
Skills on Resume:
- Policy Development (Hard Skills)
- Process Coordination (Soft Skills)
- User Training (Soft Skills)
- System Alignment (Hard Skills)
- Search Tools (Hard Skills)
- Database Cleanup (Hard Skills)
- Process Reengineering (Soft Skills)
- Document Integrity (Hard Skills)
13. Information Management Specialist, CEdge Software Consultants, Scott AFB, IL
Job Summary:
- Assisting with meeting and training event planning and implementation
- Participating in some outreach activities on program activities
- Serve as the lead person supporting the Grants Management and Budget Staff for records management, both paper and electronic
- Support compliance with the federal and agency records retention schedules
- Assist technical staff in planning and implementing compliance and technical assistance events including meetings, training, and other related activities
- Support for tracking and completing Freedom of Information Act requests
- Filing, preparing brochures, managing outreach materials and managing event-related information (registrations, training materials and evaluations)
- Provide general office support including correspondence, rosters, directories and maintenance of SharePoint sites, presentations, and other related documents
- Responsible for the design, development, deployment, enhancement and support of a PowerShell-based tool to run on Windows and NetApp landscape to analyse and manage the estate
Skills on Resume:
- Event Planning (Soft Skills)
- Outreach Support (Soft Skills)
- Records Compliance (Hard Skills)
- FOIA Tracking (Hard Skills)
- Office Administration (Soft Skills)
- SharePoint Management (Hard Skills)
- Technical Assistance (Soft Skills)
- PowerShell Development (Hard Skills)
14. Information Management Specialist, VSolvit LLC, Crane, IN
Job Summary:
- Process incoming electronic and hard-copy records into Firm-approved storage
- Prepare and scan hard-copy documents into electronic format
- Assist with tracking custody of official files and their contents, whether in electronic or paper format
- Respond to requests to locate, retrieve, return, or update items
- Review electronic and hard copy files for accuracy and proper organization
- Assist with transfer, closing, retention and cleansing of files by Firm procedures
- Comply with Firm policy, procedures, and workflows related to information storage and governance
- Assist with communicating these standards to Firm personnel
- Provide high-quality customer service
Skills on Resume:
- Records Processing (Hard Skills)
- Document Scanning (Hard Skills)
- File Tracking (Hard Skills)
- Request Handling (Soft Skills)
- File Review (Hard Skills)
- Policy Compliance (Hard Skills)
- Standards Communication (Soft Skills)
- Customer Service (Soft Skills)
15. Information Management Specialist, Olgoonik Solutions, LLC, Arlington, VA
Job Summary:
- Records and initiates the distribution of engineering deliverables and vendor documents
- Responsible for the copying, distributing, mail preparation and filing of transmittals and associated data
- Assists in the accumulation of vendor data and other technical data for job data books, equipment folders and job closeout
- Responsible for receiving provider information, translating and maintaining all provider transactions according to Tufts Health Plan policy and procedures
- Ensures timely receipt and accurate processing of the Provider Information Form (PIF) initiated by contracting or the provider
- Receive, log and ensure timely response to provider inquiries such as phone calls, emails, website questions/concerns, etc.
- Collaborates between provider representatives, internal stakeholders and providers to respond to inquiries related to provider data
- Assist in the coordination of projects, including provider outreach, provider conversions, provider service area expansions and business expansion
- Researches data discrepancies and requests from other departments within required time frames including but not limited to, e.g., claims, customer service, medical management, behavioral health, contracting and credentialing
- Runs, researches and updates data quality reports to support departmental quality control processes
- Maintain multiple projects and priorities at one time and effectively finish projects promptly
- Adheres to established department standards for data quality and productivity
Skills on Resume:
- Document Distribution (Hard Skills)
- Vendor Coordination (Hard Skills)
- Data Processing (Hard Skills)
- Inquiry Management (Soft Skills)
- Provider Support (Soft Skills)
- Project Coordination (Soft Skills)
- Data Quality (Hard Skills)
- Multitasking Ability (Soft Skills)