Job Summary: 

• Write technical content, including concepts and procedures for online help
• Provide editorial and writing support for UI strings
• Peer review product documents and ensure adherence to in-house standards and guidelines
• Participate in activities that lead to design, including the identification of business cases, product patterns, and related topics
• Participate in market research to understand the business domain
• Manage projects by collaborating with different teams
• Provide leadership for the development of infographics and other visual material, including maps, graphs, charts, for use as part of proposals, business cases, presentations, reports and other communications requirements
• Analyse, interpret, format present data and information received from various sources, internal and external to the Branch
• Liaise with the Portfolio Director, Change Lead and other relevant internal stakeholders to provide communication challenges with infographic solutions
• Provide strategic advice to relevant Program leaders to support the achievement of identified objectives
• Supervise a team to ensure high-quality outputs, including the development of team members at lower classifications, building team capacity and encouraging career development

Skills on Resume: 

• Technical Writing (Hard Skills)
• Content Editing (Hard Skills)
• Document Review (Hard Skills)
• Market Research (Hard Skills)
• Project Management (Soft Skills)
• Visual Design (Hard Skills)
• Data Analysis (Hard Skills)
• Team Leadership (Soft Skills)

Job Summary: 

• Design and implement data solutions in a hybrid landscape
• Collaborate within an international team on new requirements along agile methodology
• Take up and translate functional demand from the business with a focus on the data part of the solution
• Estimate and design the solutions to the prioritized change requests
• Focus on the Azure Cloud Data Integration Hub, which is part of the global hybrid Barco application landscape, combining front-end, back-end business process application platforms and business unit product data platforms
• Support the delivery process or help to develop and perform unit and integration testing
• Support the business with user acceptance testing and deploy to production
• Collaborate with business users on data discovery, reporting, dashboarding, data science, AI, ML, data cleansing issues, etc.
• Support and maintain the data platforms and methodology
• Work in close collaboration with the back-end BI team and the data analysts from the business units
• Maintain data information standards, data rules, (meta)data vocabulary
• Investigate problems, search for root cause and structural solutions

Skills on Resume: 

• Data Solutions (Hard Skills)
• Agile Collaboration (Soft Skills)
• Business Translation (Soft Skills)
• Azure Integration (Hard Skills)
• System Testing (Hard Skills)
• User Support (Soft Skills)
• Data Analysis (Hard Skills)
• Problem Solving (Soft Skills)

Job Summary: 

• Review and develop outgoing letters and forms through relevant communications projects to improve the customer experience
• Write communications that are focused on the needs and understanding of the reader
• Update the MessagePoint system for Alpha letters and follow all governance procedures, ensuring letter quality to customers is maintained
• Author and deploy changes to the ReAssure public-facing website and Retirement Planning Tool
• Work to tight timescales whilst maintaining a good quality of work
• Proactively contribute to project working groups as an active member to successfully deliver communication outcomes
• Continually review methods, processes and practices so that the highest quality of deliverables is maintained
• Act as an SME within the team, supporting and mentoring team Analysts including providing feedback
• Design the information structure, user flows, and information contents for user guides, user interface instructions, software tutorials, and other end-user documentation
• Work together with visual designers to create illustrations, infographics, and other visualizations to complement text-based content
• Plan, manage, and publish continuous updates for end-user documentation online
• Coordinate text translations and copywriting for user interface texts and documentation with the partner network
• Maintain and develop Varjo tone-of-voice and style across user interfaces and documentation

Skills on Resume: 

• Customer Communication (Soft Skills)
• Content Writing (Hard Skills)
• System Updates (Hard Skills)
• Web Publishing (Hard Skills)
• Project Contribution (Soft Skills)
• Mentoring (Soft Skills)
• Information Design (Hard Skills)
• Visual Collaboration (Soft Skills)

Job Summary: 

• Consults with internal client teams on quantitative and qualitative reports to determine best design solutions and data visualizations for reporting
• Make existing information more engaging through design and flow, graphics and visual themes
• Provides support to non-Information Design staff for more successful and efficient client deliverable creation
• Keeps abreast of new technologies, design trends and ideas within the greater community of Information Design and Graphic Design
• Works with Marketing and Strategic teams to standardize company capabilities for sales materials
• Increases the efficiency and success of client RFP efforts
• Serves as a company-wide resource for all things PowerPoint, Excel, and visual communication help
• Develops innovative tools/deliverables to address new business needs
• Communicates best practices to clients and conducts onboarding training 
• Responsible for upholding Escalent’s confidentiality and information security policies for any private information or information assets to which this role has access (i.e., corporate, customer or employee data, respondent data, PII - personally identifiable information, etc.)
• Securing that information for both the client and the company

Skills on Resume: 

• Data Visualization (Hard Skills)
• Graphic Design (Hard Skills)
• Client Support (Soft Skills)
• Trend Awareness (Soft Skills)
• Marketing Collaboration (Soft Skills)
• RFP Support (Hard Skills)
• Visual Communication (Hard Skills)
• Training Delivery (Soft Skills)

Job Summary: 

• Perform technical writing and editing, conceptual document design, conceptual graphic design, and new information product development (manuals, user guides, installation posters, quick reference documents, instruction sheets, embedded GUI/HMI help content, etc.)
• Provide content and format editing for peer writers, ensuring compliance with established standards (both internal and external)
• Assist the entire information design department with the development and maintenance of such standards
• Adherence to the established documentation creation (and maintenance) process and standards/style guide which utilizes best practices as they pertain to the creation and control of all product support documents
• Collaborate with engineering, product definition, and software team members to create high-quality documentation according to industry best practices
• Maintain necessary administrative/organizational tasks to assure personal operation within approved budgetary limits and project timelines
• Get to know the product to create simple and interesting technical content
• Review and manage the quality of content to meet the customer needs
• Evaluate and improve the content based on usability feedback from customers and testers
• Engage and cooperate with software developers and technical writers across the organization
• Explore and implement the user perspective when creating content

Skills on Resume: 

• Technical Writing (Hard Skills)
• Content Editing (Hard Skills)
• Standards Compliance (Hard Skills)
• Process Adherence (Soft Skills)
• Team Collaboration (Soft Skills)
• Content Quality (Hard Skills)
• Usability Improvement (Soft Skills)
• User Focus (Soft Skills)