• Act as a liaison between customers and the in-house Production team.
• Address all post-sales concerns of customers through a ticketing system.
• Follow up on the tracking, progression, and delivery of custom products to customers worldwide.
• Ensure that mock-up design edits are well cascaded within the Graphic Designers team to eliminate design errors.
• Handle e-mail and phone concerns when a sales representative is not on site.
• Ensure that customer orders are smooth-sailing and hassle-free.
• Handle customer escalations.
• Manage order status inquiries, follow-ups, delayed or on-hold packages, undelivered items, and courier inquiries.
• Update daily reports and trackers and submit them daily.

Skills: Customer Service, Ticketing Support, Order Tracking, Design Coordination, Communication Skills, Escalation Management, Delivery Oversight, Report Management

• Manage and prioritize inbound leads and convert them into sales opportunities.
• Respond to sales phone calls, sales emails, and live website chat.
• Research accounts and leads to identify contacts and triggers for tailored outreach.
• Use tools such as LinkedIn Sales Navigator, ZoomInfo, Cognism, and Salesforce.
• Use calls, emails, and social platforms to connect and engage with prospects.
• Use Outreach to ensure a consistent and scalable cadence of touch points.
• Deliver high-quality meetings to account executives by following the qualification criteria.
• Develop specific daily, weekly, and monthly activity metrics to achieve targets.
• Collaborate with account executives daily.
• Leverage lead generation programs, content, and events provided by the marketing team.

Skills: Lead Management, Sales Communication, Account Research, CRM Tools, Prospect Engagement, Outreach Cadence, Meeting Qualification, Performance Metrics

• Convert calls and inquiries into confirmed orders, meeting conversion targets.
• Increase order value through up-selling and cross-selling strategies.
• Act as a front-line salesperson by evaluating leads and delivering preliminary sales pitches.
• Attend to sales inquiries across all channels, including calls, emails, messages, and chats.
• Drive sales activities in alignment with marketing initiatives (e.g., email, digital campaigns, and telephonic promotions).
• Assist customers with existing orders, including returns, order status updates, and issue resolution.
• Ensure call quality, accuracy, and compliance with KPIs.
• Enter and process orders in SAP using multiple monitors, catalogs, and Google Sheets.
• Manage the sales CRM fully, including daily monitoring, setup, and integrations.
• Configure CRM tools to evaluate marketing activities and extract reports that provide actionable insights.
• Manage databases, ensuring accurate collection, organization, and utilization of customer and sales data.

Skills: Order Conversion, Upselling Skills, Lead Evaluation, Multi-Channel Sales, Sales Alignment, Customer Support, Call Compliance, Order Processing

• Develop relationships with each client on the care list and maintain at least 60% retention.
• Provide ongoing care and retention of existing clients through consistent check-ins that inspire renewals and up-sells.
• Manage and track pipeline using CRM and proprietary technology.
• Be the first impression between the organization and prospects.
• Efficiently and effectively prioritize time to maximize productivity.
• Collaborate with Marketing and Communication Teams.
• Ensure proper timing, sequence, and effectiveness of campaigns.
• Grow the business through hard work and passion.
• Leverage the proprietary personal mastery training system to support others.
• Play a critical role in supporting clients through their training journey.
• Receive hands-on training to develop skills and create a meaningful life, while supporting others to do the same.

Skills: Client Retention, Relationship Building, Pipeline Management, Prospect Engagement, Time Management, Team Collaboration, Campaign Coordination, Business Growth

• Receive and manage new leads daily through outbound and inbound calls and emails.
• Assess prospects’ credit history and financial situation to determine qualification.
• Conduct credit consultations, presenting tailored payment options and program details.
• Manage a client pipeline effectively with proper follow-up to reach agreed-upon sales targets.
• Deliver detailed presentations, gather necessary client information, and complete files accurately.
• Resolve customer inquiries and complaints in a professional and timely manner.
• Build and maintain strong client relationships by offering personalized solutions and guidance.
• Make outbound follow-up calls to new customers who were recently installed to gauge overall satisfaction.
• Occasionally participate in outbound calling campaigns and/or make outbound calls to follow up on sales leads in required timeframes.
• Complete ad hoc projects.

Skills: Lead Management, Credit Assessment, Sales Consultation, Pipeline Management, Presentation Skills, Customer Resolution, Client Relations, Follow-Up Calls

• Conduct inbound sales chats and telephone calls with customers, converting marketing-generated inquiries into sales opportunities.
• Maintain a consultative, solution-focused approach to close sales while meeting and exceeding daily, weekly, and monthly targets.
• Quickly assess customer needs and provide tailored product, equipment, and pricing information.
• Proactively upsell additional products or services when opportunities arise.
• Deliver exceptional service to both new prospects and existing customers, ensuring satisfaction and long-term retention.
• Provide accurate information, answer questions promptly, and ensure a positive customer experience throughout the sales process.
• Document all chats, calls, and customer interactions accurately in CRM and enterprise-level systems.
• Operate efficiently across multiple systems, programs, and screens to complete tasks effectively.
• Track prospect progress and leverage strong product knowledge to showcase solutions aligned with customer goals.

Skills: Inbound Sales, Consultative Selling, Needs Assessment, Upselling Skills, Customer Service, CRM Management, Multitasking Efficiency, Product Knowledge

• Educate prospective students via email, phone, and live chat to guide them through programs and convert inquiries into enrollments.
• Deliver exceptional support to current students, ensuring timely and effective resolution of questions or concerns.
• Maintain accurate and detailed records of student information and acquisition activities in internal systems.
• Support consultants and the Student Support team by troubleshooting online systems and managing data using Excel/spreadsheets.
• Handle sensitive and confidential student documents with the highest level of care and compliance.
• Develop and implement new strategies to improve both student acquisition and customer support processes.
• Research target accounts to personalize outreach and uncover new growth opportunities.
• Share insights from student and prospect interactions to refine sales messaging, marketing campaigns, and support strategies.
• Contribute to team development by mentoring colleagues on sales development best practices and tools.

Skills: Student Enrollment, Student Support, Record Management, Data Management, Confidential Handling, Process Improvement, Account Research, Team Mentoring

• Serve as the first point of contact for inbound phone and online inquiries, including product information, webinars, and test accounts.
• Develop and maintain strong relationships with new and existing customers by understanding their needs and providing tailored solutions.
• Prequalify inbound leads based on customer requirements before handing them over to account executives.
• Identify opportunities for growth and turn them into positive outcomes for both customers and the business.
• Collaborate with partnerships, marketing, and account executives to ensure smooth lead flow and customer handover.
• Stay updated on new products and materials by attending regular training sessions.
• Represent the company at trade fairs and events, engaging with potential customers and promoting brand awareness.
• Track, update, and manage all customer interactions and lead information within the CRM system to ensure accurate reporting and pipeline visibility.
• Provide feedback to marketing and product teams on common customer questions, needs, and trends to help improve campaigns and offerings.
• Support the sales cycle by scheduling product demos or discovery calls between qualified leads and account executives.
• Monitor and report on lead conversion metrics, sharing insights with the team to improve qualification processes and overall efficiency.

Skills: Inbound Support, Customer Relations, Lead Qualification, Growth Opportunities, Cross-Team Collaboration, Product Knowledge, Event Representation, CRM Management

• Build a quick rapport with new and existing customers by using confidence and professionalism to educate them on the value of being a customer.
• Apply consultative selling and problem-solving strategies to position products and services as long-term, individualized solutions that meet each customer’s unique needs.
• Identify customer pain points, address objections, and create urgency to remove barriers to purchase.
• Close sales with integrity and confidence by focusing on the overall value, features, and benefits of technology, products, and services.
• Apply proven de-escalation skills to calm upset or irate customers before resolving their needs, ensuring every interaction ends positively.
• Stay competitive by using web-based tools to remain current on industry-wide products, features, and services.
• Consistently strive to exceed performance standards in a commission-driven sales environment.
• Be receptive to coaching and feedback from leadership and actively apply it to improve performance and customer interactions.
• Provide valuable feedback to departments regarding the onboarding process while understanding how to effectively resell to previous customers.
• Ensure the timely and accurate processing of sales orders and complete all administrative tasks associated with sales activities.

Skills: Customer Rapport, Consultative Selling, Objection Handling, Sales Closing, De-escalation Skills, Industry Knowledge, Performance Excellence, Order Processing

• Establish and maintain a high level of customer satisfaction, professionalism, and courtesy during all sales transactions.
• Consistently meet or exceed weekly and monthly sales activity goals by applying effective telephone-based selling techniques.
• Respond promptly and efficiently to inbound sales calls, adhering to required call handling metrics including productive time, schedule adherence, handle time, and after-call work.
• Effectively sell products and services to prospective customers and maximize revenue from existing customers by utilizing upselling and cross-selling techniques.
• Identify and capitalize on opportunities to recommend additional products and services.
• Learn and master the order processing and billing system for all aspects of sales order entry, order inquiries, and related functions.
• Demonstrate proficiency in explaining products and services to both existing and prospective customers.
• Acquire and apply thorough knowledge of competitors’ pricing, packaging, and products to present side-by-side comparisons.
• Promote and communicate current marketing campaigns and promotions.
• Collaborate with other departments to resolve customer issues.

Skills: Customer Satisfaction, Phone Sales, Call Handling, Upselling Skills, Order Processing, Product Knowledge, Competitive Awareness, Team Collaboration

• Handle inbound service issues and sales inquiries via phone.
• Provide real-time customer support with detailed documentation.
• Use CRM solutions for all customer interactions to maintain accurate and up-to-date records.
• Apply strong attention to detail and follow-through skills to complete all reservation order processes.
• Maintain a deep understanding of product lines and services.
• Adhere to company policies, procedures, and business ethics codes.
• Respond to caller inquiries regarding a wide range of services and opportunities.
• Resolve caller concerns through consultative service while demonstrating strong verbal and empathetic skills.
• Address contract service problems promptly and accurately, following agency guidelines to retain and promote customer loyalty.
• Access and accurately update contract and contact records using multiple computer applications, systems, and resources.
• Ensure compliance with standards, controls, policies, and practices as part of the company’s information privacy and security program.
• Stay updated on department and agency services, policies, and changes via email, web, bulletins, and other communication channels.

Skills: Inbound Support, Customer Service, CRM Management, Order Processing, Product Knowledge, Policy Compliance, Issue Resolution, Data Accuracy

• Manage a pipeline of new business clients from both inbound and outbound lead sources.
• Act as a trusted advisor by developing marketing strategies, optimizing ad campaigns, and providing recommendations aligned with client goals.
• Build strong relationships by delivering outstanding customer experiences and maximizing the value of advertising, domain, and hosting solutions.
• Consistently achieve individual sales targets while contributing to team performance.
• Collaborate with internal teams (account management, support, call centers) to ensure seamless execution and client success.
• Develop expertise in core products and client offerings, effectively identifying and matching the right solutions for each prospect.
• Communicate the client’s technical and business value propositions clearly and persuasively via live chat and other channels.
• Coach colleagues in areas of expertise and handle escalation calls if called for.
• Meet or exceed SLAs and KPIs while using technology to maximize sales effectiveness and accurately track all activity.
• Contribute to a dynamic digital advertising team that shapes customer experiences and drives measurable business impact.

Skills: Pipeline Management, Marketing Strategy, Customer Experience, Sales Achievement, Team Collaboration, Product Expertise, Value Communication, Coaching Skills

• Engage customers through inbound calls, emails, and internet leads, delivering world-class service while aligning with company values.
• Sell personalized, subscription-based solutions by identifying needs, promoting offerings, and closing opportunities to consistently exceed weekly, monthly, and quarterly sales goals.
• Connect customers with products and services that maximize the value of their technology and experiences.
• Troubleshoot technical issues and provide clear solutions to ensure customer satisfaction.
• Manage registrations, data entry, payment processing, and administrative tasks across Salesforce and multiple platforms.
• Build deep product knowledge across offerings and programs to act as a trusted advisor.
• Collaborate with the SDR team to achieve collective and individual sales development goals.
• Learn and apply best practices in cybersecurity sales, including communicating effectively with C-level executives.
• Create positive, engaging customer experiences that reinforce brand value and long-term relationships.

Skills: Inbound Sales, Solution Selling, Customer Value, Technical Support, Data Management, Product Knowledge, Team Collaboration, Cybersecurity Sales

• Kick off projects by responding to inbound leads from homeowners requesting services, consulting, and advising on their projects to win business.
• Leverage the existing network of service providers to find the best fit and value for each project.
• Create new partnerships with service providers outside of the network by bringing them more business and helping them reach more customers through the managed services program.
• Coordinate a high volume of home improvement projects by managing all details, including client and service provider outreach, scheduling, and invoicing.
• Cultivate a pipeline of business from 25+ leads per week while managing and advancing existing accounts.
• Handle client and service provider outreach, scheduling, invoicing, and escalations.
• Manage the business pipeline and develop strategies for long-term sustained success.
• Develop multiple relationships simultaneously to help as many customers as possible enhance their homes.
• Engage in continuous learning with opportunities to specialize in specific categories, develop coaching skills, build project management abilities, apply consultative sales approaches, and strengthen vendor management expertise.

Skills: Lead Management, Vendor Relations, Partnership Development, Project Coordination, Pipeline Management, Client Support, Business Strategy, Consultative Sales

• Respond to incoming calls from prospective and current members to sell new or additional products and services.
• Process membership record change requests.
• Supply detailed information regarding available products and services.
• Provide exceptional customer service to encourage member retention, renewal, and new membership sales.
• Track daily sales activity.
• Perform outbound marketing efforts.
• Respond to incoming calls from prospective and current members to sell memberships, upgrades, and additional products and services.
• Place outgoing calls to prospective members to explain services and products, using strong salesmanship and a service-oriented approach to close sales.
• Place outgoing calls to lapsed and former members to secure membership renewals.
• Liaise with business lines and/or affiliates, connecting members with contacts necessary to achieve desired outcomes.
• Process transactions using a computerized system for information gathering.
• Mail membership applications and requested membership materials to prospective members.
• Transfer memberships from affiliate clubs.
• Handle incoming emergency road service calls, following protocol to gather pertinent information.

Skills: Inbound Sales, Outbound Sales, Membership Management, Customer Service, Sales Tracking, Marketing Outreach, Transaction Processing, Member Retention

• FINRA Series 63 and FINRA Series 6, which must be obtained promptly after hire, following MFS's licensing policy.
• Understanding of compliance requirements in the financial services industry.
• Ability to identify opportunities, present investment products, and close business effectively.
• Proven ability to build and maintain strong, long-term relationships with clients.
• Skilled at analyzing financial data and market trends to make informed recommendations.
• Comfortable using CRM tools, financial software, and Microsoft Office Suite.
• Demonstrated initiative in assuming additional responsibilities in current/prior roles.
• Demonstrated team player with strong verbal communication skills.
• Self-motivated to learn complex topics and articulate them in simple terms to clients.
• Comfortable working in a fast-paced, evolving financial environment.

Qualifications: BA in Communication Studies with 3 years of Experience

• Previous experience in customer service.
• Call center and sales experience.
• Ability to identify opportunities to enhance customer value through additional products or services.
• Skilled in logging, tracking, and analyzing customer interactions using tools like Salesforce or HubSpot.
• Experience working with KPIs such as conversion rates, call handling time, or customer satisfaction scores.
• A proactive approach - some customers require a little "push" to commit - be persistent even after a hard refusal/rejection.
• Outgoing individuals and be able to direct conversations and close sales.
• Good problem-solving abilities and able to listen to customers with patience and empathy, then present workable solutions.
• Able to keep pace with the product improvements that the company provides to customers.
• Ability to stay cool, calm, and collected during challenging circumstances and bounce back with positivity.
• Must have regular and predictable attendance.

Qualifications: BA in Sociology with 2 years of Experience

• Call center sales experience.
• Able to read, write, and speak the English language fluently to communicate with customers and colleagues in a clear, straightforward, and professional manner.
• Ability to apply appropriate sales techniques and demonstrate sustained achievement of stated sales goals.
• Strong working knowledge of cable communications products and services to include video (TV), data (internet), and voice (telephone).
• Strong computer and consumer electronics skills.
• Ability to use a personal computer and appropriate software applications to include the billing system and other role-related tools.
• Excellent organizational skills.
• Ability to prioritize and organize effectively.
• Ability to show judgment and initiative and to accomplish job duties.
• Ability to perform the job at the workstation for prolonged periods.

Qualifications: BA in Public Relations with 1 year of Experience

• Previous experience in a sales or customer service-focused role.
• Experience in technology, retail, or equivalent industry with a high degree of complexity.
• Experience selling (outside sales, inside sales, retail sales, telemarketing).
• Proven experience and ability to build and maintain cross-departmental, multi-functional, and collaborative relationships.
• Competent with Microsoft Office (e.g., Word, Excel, PowerPoint, Outlook) and Salesforce.com.
• Proven success in expanding professional connections to generate leads and business opportunities.
• Capacity to absorb complex information and apply it accurately and quickly.
• A knack for conducting independent research and data mining.
• Goal and results-oriented.
• Ability to effectively navigate discussions to reach mutually beneficial agreements with clients.
• Skilled at delivering clear, engaging, and persuasive presentations to individuals or groups.

Qualifications: BA in Marketing with 5 years of Experience

• Sales background with proven performance in a competitive sales environment.
• Experience working in an inbound sales environment.
• Able to help promote a culture of diversity and inclusion within the department and the larger organization.
• Must have access to high-speed internet (40MBPS or higher) and a personal phone to conduct customer calls.
• Willingness and ability to work a variety of shifts.
• Ability to comprehend and interpret insurance products, features, and policy language, and the ability to market and sell such products.
• Strong oral communication skills, sound judgement, and human relations skills.
• Strong time management and problem-solving skills.
• Able to multitask and handle a fast-paced production environment, navigate multiple computer applications, and provide requirements and solutions telephonically.
• Ability to meet sales and overall performance targets to pass initial training.
• Ability to maintain regular and predictable attendance in adherence to department and company attendance expectations.

Qualifications: BS in Economics with 4 years of Experience

• Previous sales experience, strong customer service/client services, or call center experience.
• Experience working in inbound/outbound communication.
• Experience in customer enrollment.
• Strong communication skills via verbal and written.
• Excellent customer service experience.
• Skilled in handling difficult customer situations with professionalism and empathy.
• Ability to report and analyze accounts.
• Proven ability to maintain precise records and documentation.
• Ease to learn new systems/applications.
• Must be a strong team player.
• Experience managing multiple priorities while meeting deadlines and service goals.
• Proficient in Microsoft Office, including Word, Excel, and PowerPoint.

Qualifications: BS in Business Administration with 3 years of Experience

• Sales experience, and/or sales/internship experience.
• Previous cold calling experience.
• Experience tracking opportunities and managing sales funnels using tools like Salesforce or HubSpot.
• Commitment to becoming a closing SaaS Account Executive.
• Skilled in identifying, researching, and qualifying potential clients to build a strong pipeline.
• Results-driven and competitive nature.
• Excellent written and verbal communication skills with internal/external clients.
• Ability to structure deals, handle objections, and drive agreements to signature.
• Outstanding time management skills.
• Ability to learn and understand new products and technology.

Qualifications: BA in Hospitality Management with 1 year of Experience

• Full-cycle sales experience from business development to closing deals.
• High energy, confident, and comfortable with speaking to customers in person or over the phone.
• Passionate about sales, the restaurant industry, and technology.
• Ability to manage, forecast revenue/deal pipeline, and review conversion rates using CRM software.
• Experience with discovery calls, deep prospecting, and application of sales methodology.
• A track record of self-improvement, upward growth, and top performance with KPIs or quotas.
• Skilled at navigating terms, pricing, and agreements to close mutually beneficial deals.
• Ability to deliver compelling, tailored presentations to different audiences.
• Experience managing assigned regions/accounts and driving consistent revenue growth.
• Proven ability to listen deeply, uncover pain points, and position solutions effectively.
• Active in building professional networks that generate referrals and long-term client partnerships.

Qualifications: BA in English with 4 years of Experience

• Previous call center experience.
• International travel/work experience.
• GDS (Amadeus, Sabre, Worldspan, Apollo, etc.) system experience.
• Airline customization or air routing experience.
• Understanding fare rules, ticket exchanges, reissues, and refunds.
• Strong track record of providing excellent customer experiences and building lasting customer relationships.
• Track record of consistently attaining performance goals and having personal accountability for own results.
• Proven ability to recommend upgrades, insurance, or add-ons.
• Technically savvy with experience navigating multiple computer systems.
• Ability to work various shifts (including one weekend day).
• Skilled at resolving booking errors, rerouting, or handling disruptions quickly.
• Quick learner when adopting new booking platforms or airline technologies.

Qualifications: BS in Accounting with 3 years of Experience

• Tele-marketing work experience.
• Previous technology and/or cellular sales or equivalent experience.
• Experience identifying high-potential customers and nurturing them through the sales funnel.
• Ability to address concerns, remove barriers, and close deals effectively.
• Skilled at maximizing revenue by introducing complementary products or services.
• Excellent interpersonal skills with a focus on rapport building, listening, and questioning skills.
• Must be able to exhibit written and oral communication skills to a standard as set by the company.
• Computer skills using Windows-based systems, including databases and billing systems.
• Must be highly motivated and enjoy working in a high-performing sales environment that is commission-driven.
• Ability to work flexible hours, including evenings, weekends, holidays, and overtime.
• Experience in achieving sales quotas in a fast-paced environment.

Qualifications: BS in Management with 2 years of Experience

• Hotel on or off-property experience in a sales role or sales support.
• Related experience in the hospitality and/or group travel industry.
• Proficiency in Microsoft Outlook, Word, PPT, and Excel.
• Knowledge of Delphi or a similar property sales management system.
• Experience using Salesforce.
• Strong customer service, excellent listening skills, and strong communication skills.
• Strong team problem-solving skills to solve problems effectively and creatively while maintaining a high level of flexibility, patience, and integrity.
• Experience in negotiation skills to maximize value for internal and external partners.
• Self-starter, well organized, very detailed and assertive at times, willing to take ownership of responsibilities, and possesses a high level of positive energy and drive.
• Excellent time management and organizational skills.
• Ability to handle multiple priorities, work well in a high-pressure environment, effectively handle concurrent demands, and to be able to prioritize responsibilities.
• Ability to work independently with minimal supervision and overtime.
• Discretion, confidentiality, and integrity regarding sensitive information.
• Previous and ongoing goal accountability.

Qualifications: BA in International Relations with 5 years of Experience

• Experience working in customer service or sales.
• Experience in order or invoice processing.
• Working knowledge of CRM and other service platforms (Salesforce, Zendesk, etc.).
• Personal use of digital fabrication, design, 3D CAD, or other relevant tools.
• Ability to diagnose and resolve customer or system issues efficiently.
• Skilled at planning, coordinating, and executing projects from start to finish.
• Familiarity with tracking, managing, and optimizing product availability.
• Experience interpreting data and creating reports to support business decisions.
• Ability to guide new team members or clients on systems, products, or tools.
• Skilled at identifying inefficiencies and suggesting workflow or system enhancements.
• Proven ability to handle multiple responsibilities in fast-paced environments.
• Experience working with engineering, operations, or product teams to meet client or project needs.

Qualifications: BS in Supply Chain Management with 4 years of Experience

• Inside or outside sales experience, preferably in enterprise software.
• Experience in a sales closing role with a successful history of relationship building, deal negotiations, and territory planning.
• Consistent over-achievement of quota.
• Prior experience with HCM and/or ERP solutions.
• Proven ability to build and manage a healthy pipeline through prospecting and outreach.
• Experience engaging with C-suite and senior decision-makers in complex sales cycles.
• Experience in structuring agreements, handling pricing discussions, and navigating legal/contract terms.
• Technically adept, self-motivated, and driven by results.
• Ability to accurately forecast based upon realistic opportunity assessments.
• Ability to ensure 100% customer satisfaction with all respective customers.
• Can maintain professional internal and external relationships that meet the core values and align with the company's culture.
• Strong written and verbal communication skills.
• Skilled at delivering persuasive product demonstrations and tailored presentations.

Qualifications: BA in Public Relations with 6 years of Experience

• Customer service experience in a customer-facing environment involving account maintenance, troubleshooting, or device support.
• Work experience in selling over the phone.
• Experience in cable, telecom, or wireless companies.
• Understanding of the industry and the upcoming trends that competitors are implementing.
• Experience with Microsoft Office and other business-related applications in a work environment.
• Work experience using enterprise CRM platforms.
• Strong interpersonal communication skills and superior listening skills.
• People-focused, committed to teamwork, resolving conflicts productively, and developing long-term relationships.
• Comfortable on the phone and taking calls throughout the day.
• Strong work ethic and a sense of urgency.
• Self-motivated and self-directed.
• Persuasive and goal-oriented.

Qualifications: BA in Communication Studies with 3 years of Experience

• Inbound, outbound, retail, or call center sales experience, including utilizing a defined sales process to qualify customers, assess their needs, and position a solution for them.
• Customer-focused with a track record of going above and beyond.
• Experience monitoring metrics (conversion rates, sales volume, satisfaction scores) to drive improvements.
• Proven success in maximizing revenue by offering additional products or services.
• Ability to overcome objections and finalize deals successfully.
• Experience diffusing tense situations and turning dissatisfied customers into loyal ones.
• Skilled at handling high call volumes, follow-ups, and administrative tasks efficiently.
• Strong ability to work with colleagues to achieve sales targets and improve processes.
• Strong communication skills, both oral (speaking, listening, interpretation) and written.
• Proficiency in Microsoft Word, Excel, and Outlook.
• Experience working with POS, CRM (preferably Salesforce).

Qualifications: BS in Business Administration with 4 years of Experience