IMPORT AND EXPORT COORDINATOR SKILLS, EXPERIENCES, AND JOB REQUIREMENTS
Updated: Oct 21, 2025 - The Import and Export Coordinator brings strong experience in freight forwarding and air freight operations. This role requires exceptional communication skills and the ability to build effective relationships with stakeholders in a fast-paced, dynamic environment. The coordinator also demonstrates a high level of organization and motivation to prioritize tasks efficiently while ensuring compliance and operational accuracy.
Essential Hard and Soft Skills for an Import and Export Coordinator Resume
- Export Documentation
- Customs Compliance
- Trade Compliance
- Shipment Coordination
- Data Maintenance
- HS Classification
- Regulatory Knowledge
- Order Management
- Invoice Processing
- Report Generation
- Customer Communication
- Problem Solving
- Issue Resolution
- Stakeholder Liaison
- Cross-functional Support
- Team Collaboration
- Client Relations
- Process Improvement
- Training Delivery
- Compliance Guidance
Summary of Import and Export Coordinator Knowledge and Qualifications on Resume
1. BS in International Business with 7 years of Experience
- Experience in Logistics or Customs clearance
- Employment experience with MNCs in a similar function
- Prior experience/knowledge in the EPZ process, Handbook and related system
- Familiar with the MS software, Word, Excel, Outlook, and SAP
- Good warehouse management techniques
- Experience in an international IT distribution environment or a logistics company
- Knowledge of stock keeping and warehouse management functions
- Knowledge and experience of using a handheld scanner in a WMS environment
- Knowledge of customs rules and regulations
- Proficient in computer skills
- Outstanding communication skills, both written and verbal
- Outstanding leadership, organizational, multitasking and problem-solving skills
2. BA in Business Administration with 3 years of Experience
- History of export customer service skills within an export customer service environment
- History of Letter of Credit experience
- Experience with Export license requirements
- Experience in managing and prioritizing workloads
- Experienced at working in a pressured environment
- Proven working knowledge of IATA/IMDG regulations and appropriate qualification
- Strong self-motivation with open and clear communication skills, both written and verbal
- Proven working knowledge of Export documentation
- Intermediate level experience in Microsoft Word/Excel
3. BS in Customs Administration with 8 years of Experience
- Prior warehouse or distribution center experience
- Previous experience with WMS software
- Previous experience working with imports/exports
- Effective oral and written communication skills
- Microsoft Office Suite, especially Excel and Outlook
- Ability to work closely with individuals from diverse cultures, backgrounds, and geographies
- General knowledge of electronic components and sub-assemblies
- Previous forklift certification or experience
- Fluency in English and Serbian, both in speaking and writing
- Proficient in computer technology and Microsoft Office applications
- Strong analytical and problem-solving abilities
- Experience in import/ export processes in a multinational company
- Working experience in SAP or another ERP system
4. BA in Economics with 4 years of Experience
- Strong customer service experience within a fast-paced environment
- Previous experience in the freight forwarding industry
- Sound knowledge of the CargoWise Enterprise system and local reporting and compliance
- Exceptional communication skills with the ability to build meaningful relationships with all stakeholders
- Be a highly motivated, driven and organised individual who masters the art of prioritising
- Experience in an Air Freight Operations role
- Previous experience with CargoWise - CW1 software
- Experience with an on-site Airfreight Bond
- Exposure to working in a fast-paced, versatile team
- Experience in wholesale freight forwarding
Professional Skills FAQs
What are professional skills?
Professional skills are abilities that help individuals perform tasks effectively in a workplace environment. These skills include both technical competencies required for specific roles and soft skills such as communication, teamwork, and problem solving.
What is the difference between hard skills and soft skills?
Hard skills are technical abilities learned through education or training, such as programming, data analysis, or laboratory testing. Soft skills refer to interpersonal abilities like communication, leadership, adaptability, and teamwork.
Why are professional skills important for careers and resumes?
Professional skills help employers evaluate whether a candidate can perform job responsibilities effectively. Listing relevant skills on a resume demonstrates qualifications and helps applications pass Applicant Tracking Systems used in modern hiring processes.
What professional skills do employers look for?
Employers usually value a combination of technical expertise and transferable workplace skills. Common examples include analytical thinking, communication, teamwork, leadership, time management, adaptability, and digital literacy.
How can professionals develop professional skills?
Professionals can develop skills through continuous learning, training programs, certifications, mentorship, and practical work experience. Staying updated with industry trends also helps individuals maintain relevant and competitive skills.
Editorial Process
Lamwork content is developed through structured review of publicly available job postings and documented hiring trends.
Editorial operations are managed by Thanh Huyen, Managing Editor, with research direction and final oversight by Lam Nguyen, Founder & Editorial Lead. Content is periodically reviewed to reflect observable labor market changes.