Job Summary: 

• Diagnose, repair and install hydronic or boiler systems
• Navigate PLC programs to troubleshoot upsets and generate programming changes
• Create simple programs for programmable logic controllers, install and troubleshoot programmable logic controllers
• Lead machinery troubleshooting and document repairs made
• Replace or repair defective parts
• Provide preventative maintenance, repairs and troubleshooting services for packaged boiler systems
• Disassemble malfunctioning equipment, examine and test mechanisms on boiler room equipment
• Apply knowledge of plumbing and mechanical codes
• Document jobs through field software
• Maintain a clean and organized service van and jobsite
• Participate in training classes both in-house and industry-held

Skills on Resume: 

• Hydronic Diagnosis (Hard Skills)
• Boiler Installation (Hard Skills)
• PLC Troubleshooting (Hard Skills)
• PLC Programming (Hard Skills)
• Machinery Leadership (Soft Skills)
• Preventative Maintenance (Hard Skills)
• Mechanical Code Knowledge (Hard Skills)
• Job Documentation (Hard Skills)

Job Summary: 

• Install, maintain and repair heating, ventilation and cooling units for commercial and residential customers
• Travel to job sites in the service area and work with dispatch to ensure the schedule is maintained and delays are properly communicated to customers
• Document accurate records of services provided during residential or commercial calls
• Be available to work nights or weekends on a rotating basis to service emergency needs of customers
• Maintain proper stock, parts, tools and safety equipment in the provided work vehicle
• Document all installed equipment upon arrival including make, model, serial number, type of fuel, necessary test measurements and pictures 
• Diagnose diverse service issues, obtain any replacement parts, calibrate systems to manufacturer’s recommendations and explain fully what any issues are and what is needed to correct them
• Perform system start-ups and owner training of HVAC systems 

Skills on Resume: 

• HVAC Installation (Hard Skills)
• System Maintenance (Hard Skills)
• Service Diagnosis (Hard Skills)
• Emergency Response (Soft Skills)
• Schedule Coordination (Soft Skills)
• Parts Management (Hard Skills)
• Customer Communication (Soft Skills)
• Owner Training (Soft Skills)

Job Summary: 

• Perform routine maintenance on equipment and determine when and what kind of maintenance is needed
• Inspect and test systems to verify compliance with plans and specifications and to detect and locate malfunctions
• Repair or replace defective equipment, components or wiring
• Adjust system controls to settings recommended by the manufacturer to balance systems, using hand tools
• Discuss heating and cooling system malfunctions with users to isolate problems and understand the issues
• Recommend, develop and perform preventive and general maintenance procedures such as cleaning, power-washing and vacuuming equipment, oiling parts and changing filters
• Record and report all faults, deficiencies, unusual occurrences, plus the time and materials expended on work orders
• Comprehend customer requirements and build positive relationships with clients

Skills on Resume: 

• Routine Maintenance (Hard Skills)
• System Inspection (Hard Skills)
• Equipment Repair (Hard Skills)
• Control Adjustment (Hard Skills)
• User Discussion (Soft Skills)
• Preventive Procedures (Hard Skills)
• Fault Reporting (Hard Skills)
• Client Relationship (Soft Skills)

Job Summary: 

• Control and supervise technical equipment and systems
• Troubleshoot electrical equipment ranging from 110V to 480V
• Direct or perform the installation of specialized systems 
• Maintain and repair mechanical and electrical systems
• Perform customer onsite installations
• Work autonomously, reliably and in a solution-oriented manner
• Maintain personal appearance, test equipment and vehicles in a manner that reflects the corporate image
• Work overtime during on-site jobs including weekdays, weekends and occasional holidays
• Travel domestically by car or plane, holding a valid driver’s license and passport
• Use Maintenance Connection or similar CMMS system to track all work orders
• Maintain tools and work area in a manner consistent with 6S guidelines
• Actively participate in rebuilds and overhauls

Skills on Resume: 

• Equipment Supervision (Hard Skills)
• Electrical Troubleshooting (Hard Skills)
• System Installation (Hard Skills)
• Mechanical Repair (Hard Skills)
• Autonomous Work (Soft Skills)
• Professional Appearance (Soft Skills)
• CMMS Operation (Hard Skills)
• 6S Compliance (Hard Skills)

Job Summary: 

• Set up and operate standard equipment and become familiar with programming languages used on automated equipment under close supervision
• Become familiar with written and verbal instruction methods used by customers
• Perform administrative tasks associated with the position
• Adhere to all applicable environmental, safety and health procedures
• Operate in accordance with corporate, operations and division policies, procedures and practices and in compliance with accepted business ethics
• Demonstrate basic knowledge of electrical equipment
• Train on how to take apart, clean, repair and reassemble equipment
• Work weekends when machines are off and not running

Skills on Resume: 

• Equipment Setup (Hard Skills)
• Programming Familiarity (Hard Skills)
• Instruction Comprehension (Soft Skills)
• Administrative Tasks (Hard Skills)
• Safety Adherence (Hard Skills)
• Policy Compliance (Hard Skills)
• Electrical Knowledge (Hard Skills)
• Equipment Training (Hard Skills)

Job Summary: 

• Deliver outstanding customer service
• Accurately inspect, diagnose and service repairs and perform maintenance in accordance with manufacturer specifications on residential and commercial HVAC equipment, residential gas fireplaces, IAQ products and water heaters
• Perform routine preventative maintenance
• Offer the highest level of service with efficiency, professionalism and integrity
• Communicate solutions, educate and offer recommendations and answer customer questions
• Maintain a communication link between the customer and the office to ensure effective service is provided
• Recommend and promote additional services to provide customer home comfort
• Maintain a professional, clean appearance
• Maintain a clean, fully stocked vehicle
• Maintain up-to-date knowledge of HVAC and IAQ products and gas codes
• Produce service invoices and collect payment
• Prepare service work estimates
• Respond to emergency service requests
• Adhere to all safety policies and procedures

Skills on Resume: 

• Customer Service (Soft Skills)
• HVAC Diagnosis (Hard Skills)
• Preventative Maintenance (Hard Skills)
• Professional Integrity (Soft Skills)
• Customer Education (Soft Skills)
• Service Communication (Soft Skills)
• Product Knowledge (Hard Skills)
• Safety Compliance (Hard Skills)

Job Summary: 

• Perform service and maintenance repairs on heating, ventilating and air conditioning systems
• Test equipment and make necessary changes or repairs
• Diagnose problems with heating, air conditioning or ventilation units
• Install new units or replacement parts for existing units according to specific and established safety guidelines
• Communicate services rendered and train customers on proper equipment use and programming
• Document work performed after every appointment on company work order forms
• Schedule follow up service or maintenance with customers 
• Prepare and submit job reports and invoices daily
• Make product recommendations to customers and identify and leverage upselling opportunities
• Sell preventive maintenance programs to potential and existing customers

Skills on Resume: 

• HVAC Service (Hard Skills)
• Equipment Testing (Hard Skills)
• Problem Diagnosis (Hard Skills)
• Unit Installation (Hard Skills)
• Customer Training (Soft Skills)
• Work Documentation (Hard Skills)
• Follow-up Scheduling (Soft Skills)
• Upselling Skills (Soft Skills)

Job Summary: 

• Diagnose problems and provide solutions to repair them
• Educate the client on how to use and maintain their device
• Perform maintenance and provide customer support
• Order parts needed for repairs 
• Fill out paperwork and keep records on services that have been performed
• Explain issues with equipment and repairs to customers
• Build and maintain relationships with customers
• Install new products and test them to ensure they are working correctly

Skills on Resume: 

• Problem Diagnosis (Hard Skills)
• Customer Education (Soft Skills)
• Maintenance Service (Hard Skills)
• Parts Ordering (Hard Skills)
• Record Keeping (Hard Skills)
• Issue Explanation (Soft Skills)
• Customer Relationship (Soft Skills)
• Product Installation (Hard Skills)

Job Summary: 

• Perform maintenance of HVAC equipment, repair and replace defective equipment, components or wiring including but not limited to CAT II and III equipment, VFDs, boilers, electrical and refrigerant circuits, screw, scroll and reciprocal compressors, rooftop systems up to 150 tons and scroll chillers up to 200 tons
• Demonstrate beginner to intermediate level proficiency in independent troubleshooting of CAT II and III equipment, with introduction to centrifugal chillers and CAT I equipment
• Conduct warranty service application, independently inspect and test systems to verify functionality related to scroll chillers, rooftop units up to 150 tons and all Category II and III equipment
• Perform start ups, verify functionality of new CAT II and III equipment, educate customers on proper use of equipment maintenance schedule and operating manual
• Lead the rebuild of a CAT II and III level unit and direct level I technicians through hands-on demonstrations of all necessary steps, with introduction to centrifugal rebuilds from lead and level III technicians
• Demonstrate professionalism in appearance, verbal and written communication, interact with customers by offering status reports of service before, during and after each call and explain technical information to technical and non-technical audiences
• Communicate potential sales opportunities to the service sales representative through the tech tip program and identify opportunities for minor service and repair work
• Mentor level I service technicians and train on screw chillers, micro-techs and CAT II and III equipment
• Record and report billing, inventory, timecards, technician tip reports and other articles in a timely manner
• Demonstrate knowledge of basic data entry and ability to navigate the use of email, internet and word processing programs

Skills on Resume: 

• HVAC Maintenance (Hard Skills)
• Equipment Troubleshooting (Hard Skills)
• Warranty Service (Hard Skills)
• Startup Verification (Hard Skills)
• Customer Education (Soft Skills)
• Team Leadership (Soft Skills)
• Professional Communication (Soft Skills)
• Data Entry (Hard Skills)

Job Summary: 

• Proactively look for potential sources of refrigerant gas leaks to reduce refrigerant usage
• Reduce average reactive call volume per store per month below the agreed target
• Control and reduce costs for labour, materials and subcontractors against the store budget
• Ensure refrigeration case uptime to maximise sales for the customer
• Achieve service response times as per business rules
• Achieve first time fix targets
• Meet energy saving targets as agreed with key stakeholders
• Maintain and update asset registers

Skills on Resume: 

• Leak Detection (Hard Skills)
• Call Reduction (Hard Skills)
• Cost Control (Hard Skills)
• Uptime Management (Hard Skills)
• Response Time (Soft Skills)
• First Time Fix (Hard Skills)
• Energy Saving (Hard Skills)
• Asset Registering (Hard Skills)

Job Summary: 

• Build a team of highly capable and motivated field technicians and help create a positive environment in which to work and provide great service
• Maintain a high level of professionalism and appearance on the job and project this professionalism to all team members, owners, vendors, residents and subcontractors
• Create a safe work environment, demonstrate that safety is a top priority and complete safety training courses
• Exhibit good field work practices to help gain additional clients
• Use technical expertise and project supervision to mentor other field technicians
• Supervise complex or major projects or multiple projects at several locations to ensure that the project is completed according to specifications and safety guidelines
• Execute a variety of service work orders which may include significant complexity and require HVAC expertise or certification and mastery level expertise in one or more disciplines
• Follow flat rate protocol and presentation
• Perform HVAC repair or installation projects requiring EPA certification
• Perform minor plumbing projects and electrical projects
• Work independently without the need for constant supervision

Skills on Resume: 

• Team Building (Soft Skills)
• Professionalism Display (Soft Skills)
• Safety Leadership (Soft Skills)
• Client Acquisition (Soft Skills)
• Technical Mentoring (Soft Skills)
• Project Supervision (Hard Skills)
• HVAC Mastery (Hard Skills)
• Independent Work (Soft Skills)

Job Summary: 

• Operate and diagnose HVAC or refrigeration systems and equipment up to 100 tons cooling capacity and 10 million BTU heating capacity as well as boilers up to 150 HP
• Monitor systems operation to ensure efficiency and compliance with specifications using manufacturer handbooks, procedures and local codes
• Ensure client satisfaction with all assigned projects, interpret drawings and schematics and install HVAC or refrigeration components, test HVAC or refrigeration equipment for proper operation
• Verify equipment registrations per local, state and federal codes
• Maintain and repair HVAC or refrigeration equipment and systems
• Plan and perform recurring maintenance and seasonal overhaul on systems and components
• Use drawings and schematics to analyze and isolate malfunctions
• Troubleshoot systems using manufacturer handbooks, procedures and local codes
• Be familiar with state, federal and local codes and hold appropriate licenses  
• Ensure compliance with environmental regulations of fuels, refrigerants and other hazardous materials
• Modify equipment for increased reliability and efficiency
• Repair or replace components
• Complete all required paperwork at the jobsite
• Maintain safety compliance paperwork
• Maintain shop tools, tool list and equipment
• Support construction and other departments 
• Operate a company vehicle in accordance with policy and procedures
• Maintain regular and predictable attendance to meet the requirements of the position

Skills on Resume: 

• System Diagnosis (Hard Skills)
• Efficiency Monitoring (Hard Skills)
• Client Satisfaction (Soft Skills)
• Drawing Interpretation (Hard Skills)
• Code Compliance (Hard Skills)
• System Maintenance (Hard Skills)
• Troubleshooting Skills (Hard Skills)
• Environmental Compliance (Hard Skills)

Job Summary: 

• Clean, lubricate and service a wide variety of pumps, valves, pneumatic controls, electrical, mechanical and hydraulic devices
• Assist with installation and modification of building equipment and systems
• Replace and repair building finishes such as ceiling tiles and door hardware, apply wallpaper and paint walls, piping, floors and equipment
• Troubleshoot, evaluate and make recommendations to upgrade maintenance operations and implement savings opportunities
• Demonstrate competent knowledge of the use and care of tools and equipment used in facility and ground maintenance
• Respond immediately to emergency situations and customer service requests  
• Inspect buildings, grounds and equipment for unsafe or malfunctioning conditions and perform preventative maintenance
• Maintain and operate fire and life safety systems such as fire alarm systems, fire pumps and related fire protection system equipment  
• Perform carpentry and snow removal 
• Comply with all applicable codes, regulations, governmental agency and company directives as related to building operations and practice safe work habits
• Use technology such as smart phones, tablets, computers, web-based applications and building automation systems
• Complete all required safety training as scheduled annually
• Comply with uniform dress code while working and maintain a neat and clean appearance while on the property at all times

Skills on Resume: 

• Device Servicing (Hard Skills)
• Equipment Installation (Hard Skills)
• Finish Repair (Hard Skills)
• Maintenance Evaluation (Hard Skills)
• Tool Competence (Hard Skills)
• Emergency Response (Soft Skills)
• Preventive Inspection (Hard Skills)
• Fire System Operation (Hard Skills)

Job Summary: 

• Serve clients by expertly servicing and repairing heating and air conditioning systems and components
• Assess systems to determine repair or replacement recommendations to clients
• Test each system after service or repair is completed before leaving the customer’s home to ensure the system is working properly and fixed correctly the first time
• Explain each service and repair performed to the customer every time a service or repair is completed
• Ensure that the client is completely satisfied with all work
• Convey a safety-conscious attitude both on the job and while driving
• Inspect the customer’s system properly to prevent future breakdowns
• Perform the right job for each customer so everyone benefits
• Record the age and type of each system component on every invoice to ensure that the right service and repair technician is sent to the right job
• Provide customer leads to the sales lead coordinator when identifying a potential need for system additions or replacements
• Maintain vehicles that are neat and clean on the inside and outside at all times, maximizing the impact of vehicle signage
• Park all vehicles to maximize the impact of the “billboard” 
• Obey the code of ethics, team rules and team philosophy

Skills on Resume: 

• System Servicing (Hard Skills)
• Repair Assessment (Hard Skills)
• System Testing (Hard Skills)
• Customer Explanation (Soft Skills)
• Client Satisfaction (Soft Skills)
• Safety Attitude (Soft Skills)
• System Inspection (Hard Skills)
• Lead Generation (Soft Skills)

Job Summary: 

• Service, troubleshoot and repair complex equipment including centrifugal and screw type chillers, central plants and all associated equipment, boilers, complete building systems, thermal storage systems and complex specialty equipment
• Perform scheduled maintenance on all types of HVAC equipment
• Communicate with team lead, coordination staff, sales staff and customers
• Train technicians of all levels
• Troubleshoot air and water flow
• Complete equipment log sheets for project managers and upload into the database
• Complete assigned tasks with minimal assistance from the team lead
• Be responsive to the supervisor and dispatcher
• Complete all paperwork in an accurate and timely manner
• Abide by safe work practices

Skills on Resume: 

• Complex Troubleshooting (Hard Skills)
• Chiller Repair (Hard Skills)
• Scheduled Maintenance (Hard Skills)
• Team Communication (Soft Skills)
• Technician Training (Soft Skills)
• Flow Troubleshooting (Hard Skills)
• Log Sheet Completion (Hard Skills)
• Safe Work Practices (Hard Skills)

Job Summary: 

• Maintain and repair heating and air equipment
• Inspect and maintain ducting and company materials and equipment in serviceable condition
• Identify, wire and start up complete residential split systems
• Troubleshoot, recommend and resolve or repair all issues to keep equipment functioning properly
• Test and record information for each system during start-up to ensure the system is functioning properly
• Perform proper inspection of the system and inform dispatch of any outstanding concerns to help prevent future nonconformances
• Explain each service and repair performed to dispatch or builder
• Coordinate directly with the office for the day-to-day work schedule
• Debrief all services provided with dispatch or direct supervision after each service call with respective documentation
• Inspect area for cleanliness after job completion
• Maintain company vehicle, ensuring cleanliness and organization both inside and out
• Abide by all company standards of performance and code of ethics
• Maintain a courteous demeanor with all customers and associates
• Ensure all footwear has protective floor savers while working in client homes
• Follow safety policies and procedures

Skills on Resume: 

• Equipment Maintenance (Hard Skills)
• Duct Inspection (Hard Skills)
• System Startup (Hard Skills)
• Issue Troubleshooting (Hard Skills)
• Startup Testing (Hard Skills)
• Dispatch Communication (Soft Skills)
• Work Coordination (Soft Skills)
• Customer Courtesy (Soft Skills)

Job Summary: 

• Identify, analyze, diagnose and repair HVAC systems in customers’ homes
• Perform preventative maintenance and proactive repairs 
• Represent the company by serving as a direct company contact
• Provide repair versus replacement options
• Respond to calls in a timely manner
• Determine parts to order for repairs in a timely manner
• Complete paperwork for each job including daily time, job status and duration
• Record parts, materials, labor and other cost data per job and return unused resources to the warehouse
• Follow safety precautions and safety guidelines

Skills on Resume: 

• System Diagnosis (Hard Skills)
• Preventative Maintenance (Hard Skills)
• Company Representation (Soft Skills)
• Repair Options (Soft Skills)
• Timely Response (Soft Skills)
• Parts Ordering (Hard Skills)
• Job Documentation (Hard Skills)
• Safety Compliance (Hard Skills)

Job Summary: 

• Check in with the office for scheduled jobs after completing each job and at the end of each workday
• Fully complete all company-provided forms during or at the end of each task
• Manage time effectively for jobs scheduled each day
• Check in with clients at the beginning and end of each task to ensure they are aware of everything going on throughout the visit
• Obtain client signatures on company-provided forms 
• Record time spent at each job on the weekly timesheet upon task completion
• Submit paperwork, checks or cash at the end of each week for processing
• Ensure all vendor packing slips or invoices for each job are handed into the warehouse coordinator
• Ensure all materials used for each task are listed properly on company-provided forms
• Answer all office pages and calls in a timely manner

Skills on Resume: 

• Office Check-in (Soft Skills)
• Form Completion (Hard Skills)
• Time Management (Soft Skills)
• Client Communication (Soft Skills)
• Signature Collection (Soft Skills)
• Time Recording (Hard Skills)
• Paperwork Submission (Hard Skills)
• Material Tracking (Hard Skills)

Job Summary: 

• Check in to keep the office dispatcher and field supervisor aware of status
• Secure parts and tools needed throughout the day for various jobs
• Call in repairs to the estimator or field supervisor and provide necessary information to quote the repair and complete appropriate quote forms
• Consult the field supervisor or dispatcher in times of uncertainty
• Communicate with customers clearly and confidently throughout the entire service to keep them informed about work inside their home or business
• Adjust communications to provide the best customer experience possible
• Create detailed job notes in the customer’s account for future reference
• Teach and learn by sharing thoughts and experiences with coworkers in meetings and one-on-one interactions
• Be willing to try new ideas and recommend process improvements to management to improve efficiency and effectiveness
• Maintain a clean and organized workspace both in customer properties and company vehicles
• Work safely and help ensure that coworkers also work safely

Skills on Resume: 

• Status Reporting (Soft Skills)
• Parts Securing (Hard Skills)
• Repair Quoting (Hard Skills)
• Supervisor Consultation (Soft Skills)
• Customer Communication (Soft Skills)
• Job Note Creation (Hard Skills)
• Knowledge Sharing (Soft Skills)
• Workspace Organization (Hard Skills)

Job Summary: 

• Perform a thorough and accurate HVAC inspection including a health and safety checklist
• Perform all HVAC repairs and replacements to applicable codes
• Work in extreme temperatures and potentially hazardous situations, taking all precautions to ensure the safety and others in the environment
• Adhere to corporate safety requirements to ensure compliance with all safety expectations
• Immediately report safety violations or shortcomings to allow management to address and correct them
• Work within regulatory expectations to ensure license requirements are met and take no action or perform work that violates licensing requirements of the company or employees
• Demonstrate good communication skills with the ability to effectively work with a variety of internal and external customers
• Communicate diagnostic findings and propose or sell solutions to residential customers
• Effectively use mobile computing devices to capture and record diagnostic results, create estimates and job-specific proposals
• Document job-specific information, complete and close out work orders and receive and record customer payments 
• Follow technical drawings, building plans and wiring diagrams

Skills on Resume: 

• HVAC Inspection (Hard Skills)
• Code Compliance (Hard Skills)
• Safety Precautions (Soft Skills)
• Regulatory Adherence (Hard Skills)
• Safety Reporting (Soft Skills)
• Effective Communication (Soft Skills)
• Solution Proposal (Soft Skills)
• Mobile Documentation (Hard Skills)

Job Summary: 

• Provide on demand and ongoing maintenance for all commercial HVAC equipment
• Operate hand tools, power tools, gauges and measuring equipment proficiently
• Complete service contracts, quoted projects and demand service calls while maintaining profitability
• Develop long-term relationships with customers and explain work performed to the customer’s satisfaction
• Participate in technician on-call standby rotation by business unit policies and procedures
• Maintain equipment, tools and inventory stock on the service vehicle
• Assist and work with rooftop and split systems, minor electrical and plumbing, and varied air distribution systems
• Maintain and troubleshoot mechanical, electrical, plumbing, fire and safety systems and other building facility systems in assigned buildings to ensure continuous reliable and efficient operation
• Replace or repair compressor and condenser units
• Carry out routine to complex maintenance assignments by the supervisor

Skills on Resume: 

• HVAC Maintenance (Hard Skills)
• Tool Operation (Hard Skills)
• Service Profitability (Hard Skills)
• Customer Relationship (Soft Skills)
• On-call Participation (Soft Skills)
• Inventory Maintenance (Hard Skills)
• System Troubleshooting (Hard Skills)
• Compressor Repair (Hard Skills)

Job Summary: 

• Perform periodic HVAC maintenance on a variety of equipment
• Troubleshoot wiring, relay logic and control systems
• Conduct in-depth site surveys to identify mechanical and operating malfunctions within a facility
• Facilitate adequate communication among the internal team, subcontractors and customers
• Demonstrate good leadership and communication to all
• Provide quality customer service and follow-up to customers 
• Interface with customers at all levels and coordinate the status of upcoming projects
• Ensure the efficient use of materials and maintain an adequate stock of necessary equipment
• Collect payment and payment information from customers for work performed
• Keep the company vehicle and equipment properly serviced, clean and in good working order and condition
• Complete invoices, daily route sheets and weekly reports 

Skills on Resume: 

• Periodic Maintenance (Hard Skills)
• Control Troubleshooting (Hard Skills)
• Site Surveying (Hard Skills)
• Team Communication (Soft Skills)
• Leadership Skills (Soft Skills)
• Customer Service (Soft Skills)
• Project Coordination (Soft Skills)
• Material Management (Hard Skills)

Job Summary: 

• Adjust and install switches, gauges, thermostats, valves, tubing, transformers, pressure regulators, controllers and other parts
• Install, diagnose, inspect, repair, maintain and service a wide variety of heating, ventilation and air conditioning equipment and systems
• Determine and schedule preventative maintenance for customers and perform preventative maintenance while ensuring areas are covered for time and material
• Replace all parts on HVAC equipment and mechanics
• Determine requirements for parts, materials, supplies, tools and equipment, establish cost of repairs and equipment replacement and check and test new equipment
• Operate specialized machinery, equipment and tools utilized in the repair and maintenance of heating, ventilation and air conditioning
• Maintain tools, equipment and supplies in a safe and orderly condition
• Travel in the service area to perform service calls for the customer base
• Troubleshoot and diagnose diverse service issues, obtain any replacement parts, calibrate systems to manufacturer recommendations and fully explain to customers what the issue is and correct it
• Learn company pricing policies and generate appropriate customer invoices at the job site
• Electronically process and submit credit card payments, work orders and before and after photos
• Document all installed equipment upon arrival including make, model and serial number
• Obtain customer information including email address and signature at completion of the job

Skills on Resume: 

• Component Installation (Hard Skills)
• HVAC Servicing (Hard Skills)
• Preventive Scheduling (Hard Skills)
• Parts Replacement (Hard Skills)
• Cost Estimation (Hard Skills)
• Machinery Operation (Hard Skills)
• Service Documentation (Hard Skills)
• Customer Communication (Soft Skills)

Job Summary: 

• Record the model and serial numbers of the equipment when documenting unit startup
• Inspect jobs as they progress to ensure equipment is installed properly
• Inspect HVAC systems and components such as heating units, building exhaust fans and ventilation units to evaluate condition, identify necessary repairs and recommend preventive maintenance
• Inform personnel regarding procedures and status of work orders to provide information for making decisions, taking appropriate action and complying with building and safety regulations
• Maintain vehicle, tools and equipment to ensure availability in safe operating condition
• Respond to emergency situations during or after hours to resolve immediate safety concerns
• Prepare written materials such as repair status and activity logs to document activities and convey information
• Maintain HVAC equipment in sound operating condition
• Diagnose and repair HVAC system problems 
• Provide direction and support to subcontractors 
• Interface with building personnel and other customer representatives to ensure client satisfaction
• Accurately document work performed on trouble tickets or work orders
• Purchase materials and supplies and maintain inventory for timely work completion

Skills on Resume: 

• Startup Documentation (Hard Skills)
• Equipment Inspection (Hard Skills)
• Preventive Maintenance (Hard Skills)
• Work Order Communication (Soft Skills)
• Vehicle Maintenance (Hard Skills)
• Emergency Response (Soft Skills)
• Activity Logging (Hard Skills)
• Subcontractor Direction (Soft Skills)

Job Summary: 

• Troubleshoot, diagnose and repair commercial refrigeration equipment, ice machines and HVAC systems
• Troubleshoot and repair commercial kitchen and cooking equipment
• Consult with manufacturers, the parts department and the operations department 
• Provide service to all customers in the area by demonstrating mechanical aptitude, troubleshooting skills and the ability to read diagrams and schematics
• Communicate with manufacturers to help with diagnoses and parts identification
• Produce accurate and timely administrative documents such as work orders, time reporting, receipts and truck stock inventory
• Troubleshoot and repair ventilation and air conditioning systems and equipment
• Identify maintenance risks on equipment
• Diagnose electrical and mechanical faults for HVAC systems
• Perform emergency repairs promptly and efficiently
• Ensure compliance with appliance standards and with Occupational Health and Safety Act
• Comply with service standards, work instructions and customer requirements

Skills on Resume: 

• Refrigeration Repair (Hard Skills)
• Kitchen Equipment Repair (Hard Skills)
• Technical Consultation (Soft Skills)
• Mechanical Aptitude (Hard Skills)
• Diagram Interpretation (Hard Skills)
• Admin Documentation (Hard Skills)
• Fault Diagnosis (Hard Skills)
• Emergency Repair (Hard Skills)

Job Summary: 

• Diagnose and repair HVAC problems including component installation and replacement
• Carry out customer warranty services and preventative maintenance plans
• Quote customers for the costs of HVAC repairs, replacements and services
• Understand and employ electrical schematics, diagrams, blueprints and wiring diagrams
• Troubleshoot, diagnose problems and provide solutions in conjunction with team or leadership
• Explain and educate customers on the appropriate use and operation of their HVAC equipment
• Document work performed, generate work orders and job reports
• Diagnose and test HVAC equipment, components and parts for defects to ensure proper functioning
• Perform required repairs and maintenance to equipment, components and parts of all HVAC equipment
• Consult with customers on what needs to be performed as well as present and future recommendations for proper care of the HVAC system
• Install or replace machinery, equipment and new or used parts and instruments using hand or power tools
• Install HVAC units including electronic and mechanical components
• Install HVAC ductwork including flexible tubing and sheet metal construction
• Perform required maintenance on HVAC equipment and machinery to verify efficient and safe operation

Skills on Resume: 

• HVAC Diagnosis (Hard Skills)
• Warranty Service (Hard Skills)
• Customer Quoting (Soft Skills)
• Electrical Schematics (Hard Skills)
• Problem Solving (Soft Skills)
• Customer Education (Soft Skills)
• Work Documentation (Hard Skills)
• Equipment Installation (Hard Skills)