HUMAN RESOURCES MANAGER JOB DESCRIPTION

We are seeking a Human Resource Manager to manage recruitment, HR systems, compliance, and talent development to enhance workforce productivity. Responsibilities include updating employment policies, maintaining health and safety standards, and conducting performance reviews. The position requires strong decision-making and expertise in employee relations and staffing. Additionally, the assistant collaborates with department heads in hiring processes and manages compensation claims and related documentation.

An Overview of Human Resources (HR) Manager Job Description Responsibilities and Qualifications

1. The Human Resources Manager will review, update, and maintain company employment policies and procedures including the completion of an employee handbook and health and safety binder. This role requires someone with experience in a variety of areas including employee policies/procedures, health and safety compliance, HR systems, legislative compliance, performance reviews, and on-boarding/off-boarding employees.

Functions and Responsibilities:

  • Confident to take on challenges, and confident in the ability to deliver strong results.
  • Plan, organize, direct, control and evaluate the operations of our human resources department
  • Handle the management of benefits and relationships with HR partners.
  • Act as the primary point of HR contact to all employees in the areas of employee relations, performance management, employee engagement and best practices.
  • Provide advice on various human resources matters, company policies and employment legislation.
  • Manage employee records and ensure compliance.
  • Manage and improve our HR system and workflow.
  • Lead full-cycle recruitment, including advising on compensation/terms, conditions of employment and processing employment contracts.
  • Manage the annual performance review process with Department Heads and Partners.
  • Manage the on-boarding of employees including basic company policies and procedures.
  • Manage off-boarding – voluntary and involuntary terminations of employment
  • Lead all Health and Safety initiatives.
  • Manage policy updates and creation in keeping with provincial legislative requirements including Workers Compensation claims management and accommodations.


Experience and Qualifications:

  • A minimum of 5-years of experience in an HR Management Role.
  • Knowledge of employment law and HR compliance.
  • Highly organized with exceptional verbal and written communication skills
  • A self-starter with the knowledge, experience and skills to lead and drive HR initiatives to completion.
  • Analytical skills to do an HR system review, find gaps and improve the overall system for complete compliance, and improved efficiency and effectiveness.
  • Has worked in startups, preferably within a fast-scaling organization
  • In-depth experience developing and managing Performance Management programs
  • Expertise in HRIS systems
  • Experience managing benefits programs and administration
  • Exhibits concise and consistent judgment as it pertains to employee relations, talent management, and performance management

2. The Human Resources Manager provides partnership, leadership and support to all levels of management in achieving agreed-upon business results through the development and implementation of a broad range of systems, strategies and talent management programs. This includes assisting management in identifying and developing high performing associates, maintaining conditions for a high degree of engagement and productivity in the workplace and ensuring flawless execution.

Human Resources Manager Accountabilities: 

  • Understand our business, strategy, and mission to deliver integrated Human Resources management services and programs across all supported client groups
  • Partner with business clients in both a strategic/consultative capacity as well as tactical capacity driving the development of department goals, objectives, measurement, and systems that support accomplishment of the company's business strategy
  • Assist managers through planned change efforts that are designed to create high associate productivity, engagement and encourage teamwork (such efforts would include assistance in conflict resolution, reorganizations, organizational alignment, job redesign, team building, problem solving and meeting facilitation)
  • Ensure that associates are treated in an equitable and consistent manner within company policy. 
  • Find the right balance between the business need and associate advocacy
  • Proactively work with associates and their managers at all levels of the organization
  • Ensure the company is in compliance with Federal and State equal employment and labor laws by advising and counseling managers of their responsibilities
  • Handle special projects, as requested, in a timely and professional manner 


Human Resources Manager Qualifications:

  • Minimum 7 years of experience as an HR Manager or Generalist
  • Professional experience in the Media and Sales industry is preferred
  • Minimum of three years of progressive leadership experience in human resources positions
  • Bachelor's degree or equivalent in human resources, business, or organization development or equivalent is required; advanced degree preferred
  • Must be willing to travel 15 -25 % of the time
  • Excellent interpersonal and coaching skills
  • Specialized training in employment law, compensation, organizational planning, organization development, employee relations, talent management, and change management
  • PHR certification is preferred
  • Experience with sales compensation plans a plus
  • Understanding of various HRIS systems (PeopleSoft preferred)
  • Possess the ability to successfully work in a highly matrixed organization Key Skills Required
  • Leadership capabilities as demonstrated by management of change initiatives and cross functional project teams

3. The Human Resources Manager handles the selection, recruitment, and interviewing of employees and collaborates with supervisory and department heads in the hiring process. This role also manages the administration of worker compensation reports, unemployment and disability cases, and maintains relevant records and documentation. The position supports HR leadership for a production facility and a globally distributed professional staff. Reporting to the Chief of Staff of the UAF business unit, the manager is committed to 30 hours per week, with benefits provided.

Human Resources Manager Responsibilities:

  • Manage all aspects of HR in a non-union facility
  • Interpret and apply company policies and procedures, benefits, and other HR programs
  • Serve as the liaison between management and employees by handling questions and assisting in the resolution of work-related issues
  • Provide effective guidance to line and department staff relating to employee concerns, problems and disciplinary action to comply with company policies
  • Manages employee payroll and welfare activities including benefits; assists in resolving employee benefit issues
  • Maintains all recordkeeping for governmental, regulatory, and company requirements, including OSHA, EEOC
  • Maintain strict confidentiality and lead confidential projects as asked by leadership
  • Design and deliver training to address employee development
  • Drive culture and employee engagement programs
  • Create and implement process improvements to reduce administrative waste
  • Ensure necessary tools and training in place to drive supervisory self-sufficiency
  • Actively engage in overall business problem solving, using data and metrics to drive decisions


Human Resources Manager Ability, Knowledge and Experience:

  • BA/BS in Human Resources or related area (or equivalent experience) with 10+ years of experience as HR generalist, preferably in a manufacturing or warehousing environment
  • Bilingual in English and Spanish
  • Knowledge of applicable state, federal, local employment/labor laws and regulations
  • Ability to communicate effectively across all levels within org
  • Must have professional demeanor and excellent work ethic
  • Must have attention to detail and excellent mathematical accuracy
  • Proficient in MS Office
  • Knowledge of European employment legislation
  • Strong attention to detail
  • Curiosity to learn, to understand and embrace change
  • Comfort working in a fast paced, ever changing dynamic environment
  • A methodical, analytical and logical approach to finding solutions
  • High levels of professionalism and integrity

4. The Human Resources Manager position entails support and execution of HR functions, particularly in Recruiting, HRIS management, Compliance, and Talent Management. Exhibiting strong decision-making skills and an in-depth understanding of employee relationships, staffing management, and training are crucial for success. The role demands prior HR experience in Corporations with Warehouses/Distribution Centers. The chosen candidate will significantly contribute to organizational success through meticulous adherence to recruitment, termination, performance management, and employee relations, guided by HQ HR's policies.

Human Resources Manager Functions and Responsibilities:

  • Conducts training needs assessments and provides training solutions to include planning, implementation, administration, facilitating, and delivery of high-quality programs/ learning and development initiatives that engage, align, inform, and inspire employees in support of business strategy and objectives.
  • Collects, compiles, and analyzes HR data, metrics, and statistics and apply this data to make recommendations related to HQHR Senior Director
  • Maintains compliance with federal, state, local employment laws/regulations, and company policies/procedures, and recommended best practices.
  • Provide high-quality service to KDC operation team on daily employee relations and performance management issues
  • Proactive recruiting activities for laborer employees
  • maintain ongoing relationships with staffing agencies to ensure to provide staffing needs


Human Resources Manager Requirements and Qualifications:

  • Bachelor's Degree in HRM or related fields
  • 8 years + of proven HR working experience with at least 4 years of experience as a HR generalist in Corporate Distribution Center
  • Strong knowledge of employment law
  • Understanding of HR best practices and current regulations
  • Problem-solving skills
  • Bilingual in Korean is a big plus
  • Excellent verbal, written communication skills and presentation skills.
  • Detail-oriented, strong analytical and problem-solving skills.
  • Excellent time management skills with a proven ability to meet deadlines and multitasking skills.
  • Proficiency with or the ability to quickly learn HRIS (Workday experience is a plus)

5. The HR Manager's role encompasses crafting programs, policies, and benefits tailored to support employees throughout their careers. Responsibilities include refining recruitment and onboarding strategies, managing comprehensive employee benefits, and ensuring adherence to relevant state and federal regulations.

Duty and Role of HR Manager:

  • Develop and implement recruiting processes to scale to the dynamic needs of a growing organization
  • Build and iterate on the employee onboarding / offboarding processes; including benefits administration and payroll 
  • Champion the onboarding process, ensuring the process is up to date and of high quality, providing clarity and connection for all employees and their role in relation to the overall vision
  • Benefits administration and payroll
  • Design and execute company-wide employee standards and procedures in observance of local and federal laws
  • Support departments in the development and delivery of strategic HR plans to fit with the overall business direction
  • Act as the point person for employee relations matters and handle confidential matters with discretion


Skills and Experience of HR Manager:

  • Have experience working in a fast-paced, high growth start-up environment
  • Have 5+ years of HR experience and have extensive knowledge of HR policies and systems
  • Exceptional communication skills, writing skills, interpersonal skills, and ethical mindset
  • Partner with business leaders to provide relevant people solutions to business challenges
  • Demonstrate courage through candid conversations and constructive contention
  • Contribute insight to strategic planning and decision-making processe

6. The HR Manager's role involves establishing and implementing local HR strategies that collaborate with various management levels and employees. The primary objectives are to identify HR opportunities and collaborate with both business units and Global Product Line HR Managers. This collaboration aims to leverage systems and develop processes that offer sustainable solutions in key HR areas, including employee and labor relations, compensation, recruitment, training and development, and compliance. These efforts are designed to enhance organizational performance by aligning HR practices with business goals.

HR Manager Tasks:

  • Partner with site leadership to identify local priorities and develop a site HR strategy aligned with the identified site needs.
  • Manage all employee and labor relations (where applicable) issues including conducting investigations, recommending corrective actions, and consulting with management on the appropriate follow through.
  • Provide day-to-day guidance to site leadership related to the coaching, counseling, and career development of employees.
  • Partner with site leadership on developing and implementing local programs to drive improvements in employee engagement and retention.
  • Facilitate performance and compensation reviews for the site working with the HR COE and Global Product Line HR leads as necessary.
  • Identify and facilitate supervisory and employee development programs including development of succession plans for key site leadership roles and establishing metrics to assess training effectiveness.
  • Partner with site leadership on workforce planning and forecasting activities focused on talent pipeline development and flexibility in resource management.
  • Manage the site recruitment activities working collaboratively with the HR COE.
  • Monitor local labor market trends, market conditions, and the competitive employment landscape to assess potential impacts for the site.
  • Assess and manage compliance needs for the site including required statutory/regulatory reporting requirements (e.g. EEO-1, Affirmative Action)
  • Coordinate communication activities including bulletin boards, focus groups, quarterly meetings, newsletters and other communication systems and programs.


HR Manager Requirements and Qualifications:

  • Bachelor’s Degree; preferably in Human Resources or related field; with a minimum of five years of experience in Human Resources with strong focus on talent management and Employment Relations is required. Will consider a minimum of 9 years of Human Resources experience in lieu of degree.
  • In-depth knowledge of applicable employment laws and regulations.
  • Strong internal consulting skills, with ability to champion and influence change and a willingness to take risks.
  • Knowledge of HRIS systems and technologies including use of HR data analytics to drive business decisions.
  • Strong conflict management and conflict resolution skills.
  • Must have strong analytical skills.
  • Ability to objectively coach employees and management through complex, difficult and often emotional issues.
  • Strong customer focus and service with a demonstrated ability to challenge when necessary.
  • Ability to exercise judgment and independently determine and take appropriate action within defined HR policies and procedures.
  • Must be fluent in the English language.

7. The Human Resources Manager is responsible for the overall administration, coordination and evaluation of the human resource function in a fulfillment warehouse under the direction of the EVP of Human Resources and Director of Human Resources. We are looking for a bilingual candidate who is fluent in Spanish, who has a real desire to work with people and is able to make a positive impact!

Human Resources Manager Functions:

  • Annually reviews and makes recommendations to EVP of Human Resources and Director of Human Resources for improvement of the organization's policies, procedures and practices on personnel matters
  • Assist in the Maintenance responsibility for organization compliance with federal, state and local legislation pertaining to all personnel matters
  • Communicates changes in the organization's personnel policies and procedures and ensures that proper compliance is followed
  • Works directly with department managers to assist them in carrying out their responsibilities on human resource matters
  • Recommends, evaluates and participates in staff development for the organization
  • Participates on committees and special projects to improve processes for Fulfillment Center
  • Maintains knowledge of industry trends and employment legislation and ensures organization's compliance
  • Assist Director of Human Resources with internal investigations when tasked
  • Assist Talent Acquisition team when tasked


Human Resources Manager Skills, Abilities and Requirements:

  • Team oriented mentality
  • Capacity to lead a team to achieve set goals
  • Desire to work in a fun and fast paced environment
  • Ability to effectively communicate verbally and in writing
  • A capacity to learn
  • Influencing skills across all levels of the organization
  • Decision making ability and sound judgment
  • Managing multiple priorities
  • Comfort in working with senior management
  • Excellent presentation, oral and written communication skills

8. As the HR Manager for Operations, you will oversee the management and streamlined administration of employee benefits, compensation schemes, compliance, and immigration processes for both the US and Canada. You will be instrumental in crafting strong alliances with finance and legal departments as well as external stakeholders to devise and implement innovative, scalable processes and systems. These efforts will support the company's fast-paced growth by ensuring that our human resources practices evolve to meet changing needs effectively.

HR Manager for Operations Tasks:

  • Research, implement and administer company benefits and compensation plans to position us aggressively in the marketplace. 
  • Maintain all personnel policies and procedures and provide guidance and interpretation to staff.  
  • Maintain in-depth knowledge of legal requirements related to HR, reducing legal risks and ensuring regulatory compliance. 
  • Support Director, People & Culture on major strategic initiatives around growth, employee engagement, inclusion and diversity, metrics, and process, technology, and operational improvements.
  • Foster a company culture of innovation, growth, collaboration and execution.
  • Facilitate continuous improvement in key HR functions, including retention, performance management, employee satisfaction, strengthening of the management capability and HR processes.
  • Partner with People and Culture to establish and develop Succession Planning and Employee Engagement programs for Groqers.
  • Ensure the right HR processes are in place to keep the company in compliance, while staying ahead of the game on the latest changes in labor and employment laws.


HR Manager for Operations Skills and Experience:

  • Requires Bachelor’s degree and minimum of 8 years directly relevant work experience in HR operations
  • Experience with HR process and system design, implementation & improvements, and the understanding of upstream/downstream impacts
  • Demonstrated ability to effectively communicate at multiple levels of the organization
  • Ability to work independently and influence others to meet deadlines
  • Experience rolling out training programs, building commitment vs. compliance, vendor selection and management
  • Excellent verbal and written communication skills
  • Comprehend various management tools (e.g. P&L, VMB, scorecards, etc.)
  • Understand various route(s)-to-market and customer agreements
  • Must be comfortable in a fast-paced, startup culture.

9. The Plant HR Manager position is responsible for leading the HR function within a world class manufacturing facility. They will lead the plant HR team and drive employee engagement initiatives and continuous improvement of our plant culture. The HR Manager will take a lead in our industrial relations, employee relations and all round HR generalist responsibilities.

Plant HR Manager Functions:

  • Provide leadership, direction and development to the Plant HR team
  • Promoting a culture of partnership and collaboration between closely with our Operations leaders to deliver corporate objectives- such as Together We Win, (employee engagement program) and employee communications.
  • Drive and support diversity within the Plants by supporting diversity, equality and inclusion initiatives
  • HR lead in Union negotiations and industrial relations matters.
  • Ensure best practice within employee relations, through working partnership with Operations, whilst developing our leaders in all aspect of people management
  • Work with Occupational health to deliver wellness initiatives, whilst driving and maintaining low levels of absenteeism
  • Ensuring team compliance of all HR systems and operating at a state of ‘Audit Ready’
  • Supporting the roll out of the following initiatives:
  • Cultural change
  • Employee Engagement
  • Organisational change
  • Communication improvements
  • Apprenticeship levy training schemes
  • HR lead for payroll compliance and monthly approval
  • Accountability for salaried headcount forecast and manpower planning, including weekly headcount reporting to budget and forecast
  • Collating HR budgets on an annual basis
  • Training and development with accountability for the Apprenticeship Levy funding for the UK

 


Plant HR Manager Requirements:

  • A degree or equivalent in a relevant subject
  • CIPD Level 5 (minimum)
  • Proven experience of working in an operational HR management role, within a fast moving, manufacturing or distribution/logistics environment
  • Understand retail, marketing and distribution and route to market concepts, commercial and manufacturing landscapes & operating dynamics – know how we create value.Experience in conflict resolution, disciplinary processes, and workplace investigations.
  • Strong organizational, critical thinking, and communications skills
  • Competency in Microsoft applications including Word, Excel, and Outlook
  • Exhibits emotional and mental rigor
  • Proven experience as an industrial relations practitioner
  • An empathetic and engaging management style
  • A best practice approach to Employee Relations with some experience of mediation.

10. The Human Resources Manager works as a member of the Human Resources Team. Primarily responsible for the oversight of all Human Resources functions for the site to ensure that the Human Resources goals and objectives are met. The Human Resources Manager reports to the site Program Director/Manager and Corporate Human Resources Director and, if applicable, directly supervises Human Resources staff. Oversees, assists with or handles the new hire process. Compiles personnel file information, performs employment verifications, advises employees of missing items required for employment, follows up on missing items and pending medical tests, and sets up employee personnel and medical files.

Human Resources Manager Functions and Responsibilities:

  • Administers various human resources plans and procedures for all site personnel; assists in development and implementation of personnel policies and procedures; maintains employee handbooks and policies and procedures manual.
  • Participates in developing department goals, objectives and systems.
  • Conducts recruitment efforts for all personnel, prepares and places advertisements, coordinates and participates in job fairs, conducts employee screenings, assists with interviews and the selection process. 
  • Ensures open positions are posted internally in accordance with Rite of Passage policy.
  • Establishes, implements and monitors all pre and post hiring activities. Makes recommendations to department managers for hiring, terminations and disciplinary action.
  • Supervised staff: Responsible for hiring, evaluations, commendations, reprimands and dismissals, reviews and approves time and attendance, and assists with developing supervised staff by conducting training sessions and action plans.
  • Advises and consults with supervisory staff regarding coaching and supervision of employees, hiring and pay practices and company policy.
  • Reviews and approves terminations and other personnel actions.
  • Coordinates new hire orientation and partners with site trainer to ensure quality development and delivery of pre and in-service training.
  • Oversees, assists with or handles maintaining all employee personnel and medical/insurance files and assists with file audits on a regular basis to ensure files are complete, updated and compliant with licensing agencies audit standards.
  • Prepares and completes required projects, reports, schedules, rosters and other documentation in a timely manner, provides management with required information and advises of any problematic situations. 
  • Examples of reports may include but are not limited to HRIS records, logs to conform to licensing and EEO regulations, Human Resources scorecard, new hire reporting, driver eligibility, evaluations due and medical tests due, termination forms, position control roster, shift assignments, pending background clearances, etc.
  • Counsels, advises and assists all employees with questions or concerns regarding human resources issues. Listens to employee concerns and complaints and assists them with problem resolution. 
  • Manages and oversees the grievance process, board of review and exit interviews. Conducts internal investigations as needed.
  • Performs benefits administration to include enrollment, claims resolution, changes and communicating benefit information to employees and assists them in properly completing the required forms. Depending on site, responsible for monthly reconciliation of group health plan invoices, ensuring accuracy of information, and forwards to the Accounts Payable Department.
  • Assists with inputting employee database information from new hire employee inputting to termination of employment.
  • Submits background clearance information to the appropriate agencies ensuring accuracy and efficiency. Maintains a log to ensure reports are received from the agencies in a timely manner and follows up with agencies on reports not received within expected time frame. Reviews background check issues and follows up with employees and state licensing/oversight agencies to resolve them.
  • Manages the Employee of the Week Program and any awards or certificates implemented by the site.
  • Provides information regarding separated employees to the Department of Labor. Attends unemployment hearings.
  • Provides assistance to employees and outside agencies with employment verifications, loan documents, personal requests and employee concerns.
  • Assists in preparing file information for Quality Assurance and outside agency audits.
  • Conducts Human Resources and supervisory training. Provides assistance to the training department as needed.
  • Evaluates and approves requests for Family and Medical Leaves in accordance with company policy and Federal Law.
  • Maintains compliance with Federal and State regulations and company policy regarding employment.
  • Assists with the preparation of responses to requests for information from the EEOC, DOL, OFCCP and other governmental agencies.
  • Complies with and implements the Rite of Passage Policies and Procedures as detailed in the appropriate manuals/handbooks.
  • Ensures the highest standards are maintained to prevent illegal, unethical, or improper conduct and to ensure the program remains in compliance with agency licensing and Rite of Passage policies and procedures.
  • Assists with the correction of deficiencies and quality improvement efforts.
  • Attends and participates in administrative meetings, staff development meetings, office meetings, HR weekly conference calls and other site meetings as required.
  • Commits to attending and tracking all training and staff development classes in order to ensure sufficient hours of training for this position and all supervised staff are completed on an annual basis. Notifies the supervisor if annual training hours are deficient.
  • Handles human resources functions associated with the programs at Tustin Family Campus.
  • Ensures the safety, health and welfare of staff and students at all times.
  • Provides encouragement, guidance and resources to staff and students when needed.
  • Models and ensures all program norms are upheld without compromise.
  • Acts as a positive role model and mentor for both staff and students.
  • Treats others with respect, confronts negative behavior and supports confrontations.


Human Resources Manager Ability, Knowledge and Requirements:

  • A Bachelor’s degree in Human Resources, business or related field and two years of Human Resources experience; or six years of equivalent experience as a Human Resources Generalist may be substituted. Master’s degree, certification and/or PHR are preferred.
  • Minimum of two years of human resources experience in employee relations, training and/or employment.
  • Knowledge of Federal and State employment law, Human Resources policies and practices and governmental licensing requirements.
  • Successful management experience required.
  • Good interpersonal skills including the ability to interview potential employees if required.
  • If required to operate a company vehicle during the course of employment, must meet the requirements to be an eligible ROP driver. Must possess a current State Driver’s License and have an acceptable driving record for the past three (3) years.
  • Ability to pass a criminal background clearance check, drug screen, physical and TB test.
  • Strong knowledge of overall company operations and policies and procedures.
  • Ability to pass a criminal background clearance check, drug screen, physical and TB test.
  • Ability to perform work with little or no supervision.
  • Ability to utilize resources available to complete assigned projects.
  • Ability to prepare written reports and correspondence.
  • Ability to understand and follow verbal and written instructions.
  • Ability to effectively communicate, verbally and in writing.
  • Able to work in excess of 40 hours per week with the possibility of a varied schedule.
  • Must be able to maintain a high level of confidentiality.
  • Must have excellent organization and time management skills.
  • Ability to build and maintain positive internal and external relationships.
  • Ability to provide exemplary customer service to all employees and outside constituents.
  • Ability to function independently and as a member of a team in a multi-task environment.
  • Must be flexible and able to handle multiple priorities, with the ability to adjust to high pressure and rapidly changing business conditions.
  • Proficient in the use of computers and associated software.