Job Summary:

• Prepare the breakfast area for service by cleaning guest and service spaces and stocking essential supplies for ease of use.
• Responsible for Food preparation and presentation according to Hyatt Place Recipe Cards and Management Instructions
• Responsible for effectively engaging and building rapport with guests to identify needs and ensure guest satisfaction.
• Proactively communicate special needs or requests and take ownership to resolve guest challenges, working collaboratively with the restaurant team.
• Maintain cleanliness of breakfast spaces throughout and after shift, completing side work and stocking.
• Assist with Catering and Banquets, including food preparation, service set-up and clean-up in hotel meeting spaces.
• Maintain professionalism consistent with restaurant and company expectations.
• Know and communicate restaurant emergency procedures, and inform and assist guests in emergencies.
• Take on additional tasks as necessary or assigned by restaurant leadership.
• Lift, lower, and maneuver up to 30 pounds frequently
• Reach, bend, stoop, and pivot frequently throughout the workday

Skills on Resume:

• Food Preparation (Hard Skills)
• Inventory Stocking (Hard Skills)
• Guest Engagement (Soft Skills)
• Effective Communication (Soft Skills)
• Team Collaboration (Soft Skills)
• Sanitation Maintenance (Hard Skills)
• Emergency Knowledge (Hard Skills)
• Physical Stamina (Hard Skills)

Job Summary:

• Welcome, meet and greet for all visitors and clients
• Assist with internal/External bookings, with full meeting room accountability.
• Ensuring that all JLL meeting rooms, services, VC, facilities, and public areas are set and maintained to the expected JLL standards.
• Responsible for ownership and the ability to facilitate room set-ups, including moving flexible furniture
• Be aware of room status in client rooms at all times and support internal rooms appropriately, ensuring the room is ready prior to the next booking
• Comply with the JLL - Front of House Services Standard Operating Procedures
• Provide/report information on the available facilities, arrange viewings and accompany clients on tours of the facilities
• Maintain a strong awareness of business activity and communicate all updates with regional team members.
• Provide support as requested by the Client Services Lead and/or other support teams.

Skills on Resume:

• Visitor Greeting (Soft Skills)
• Booking Management (Hard Skills)
• Room Setup Facilitation (Hard Skills)
• Facility Maintenance (Hard Skills)
• Client Communication (Soft Skills)
• Standard Compliance (Hard Skills)
• Business Awareness (Soft Skills)
• Team Support (Soft Skills)

Job Summary:

• Assist leadership with booking, contacting vendors, ordering, scheduling, add-ons, etc
• Direct contact for the party family
• Responsible for enthusiastically and professionally greeting party guests and invitees
• Maintain order to avoid customer congestion in the party waiting area
• Ensure the party is run in the sequence of the guests’ preference
• Prepare party guests for the attractions they will be doing during the party
• Explain all the needed rules and policies for the party
• Responsible for setting up, cleaning up, and maintaining party tables

Skills on Resume:

• Vendor Coordination (Hard Skills)
• Guest Communication (Soft Skills)
• Professional Greeting (Soft Skills)
• Crowd Management (Soft Skills)
• Event Sequencing (Hard Skills)
• Guest Preparation (Hard Skills)
• Policy Explanation (Soft Skills)
• Setup and Cleanup (Hard Skills)

• Ensure parties begin and end with timeliness
• Help serve food, beverages, and cake to party guests
• Ensure there is adequate space/seating for all party guests
• Ensure each party receives everything included in the package, or any special requests
• Provide an exceptional birthday experience to the birthday guest of honor and all parents and guests
• Keep the workstation area clean and organized
• Monitor, clean and organize the party area
• Restock party supplies and party add-ons 
• Ensure that all trash and debris are cleared from the party area

• Time Management (Soft Skills)
• Food and Beverage Service (Hard Skills)
• Seating Coordination (Hard Skills)
• Package Compliance (Hard Skills)
• Customer Service (Soft Skills)
• Workstation Organization (Hard Skills)
• Area Maintenance (Hard Skills)
• Supply Restocking (Hard Skills)

Job Summary:

• Ensure that all chairs, tables and tablecloths are evenly aligned and tidy
• Ensure all party gifts and belongings are left with the party guest of honor, or contact party parents when time allows
• Accept delivery of food and cupcakes, serve food, and monitor the party
• Entertain American Dream guests in a professional manner
• Ensure the safety of party guests
• Perform to the highest standards and act appropriately for family audiences
• Take direction from Team Leads and Supervisors
• Maintain the cleanliness of work environments
• Responsible for regular, reliable and consistent attendance
• Follow all company and department policies and procedures

Skills on Resume:

• Setup Alignment (Hard Skills)
• Gift Management (Hard Skills)
• Food Delivery Handling (Hard Skills)
• Guest Entertainment (Soft Skills)
• Safety Awareness (Hard Skills)
• Professionalism (Soft Skills)
• Following Direction (Soft Skills)
• Workplace Cleanliness (Hard Skills)

Job Summary:

• Greet guests warmly and by name, escort guests to their table, provide chair assistance for all guests, and menu presentation
• Maintain and monitor the reservation system and floor plan to ensure turning table efficiency.
• Assist restaurant colleagues in providing copies menus as requested by the Restaurant Managers.
• Assist guests and colleagues courteously and efficiently.
• Suggest wines and beverages to complement guest meals.
• Host large parties when scheduled
• Ensure restaurant ambiance is appropriate, including music, temperature, and lighting.
• Confirm reservations and answer daily email inquiries in timely manner.
• Handle reservations and prepayment for special events, holiday brunches, wine dinners, cooking classes, etc.
• Coordinate set menus for all groups and distribute copies of the event form accordingly.
• Share information of all upcoming events with the Concierge Team.
• Keep reservation books up to company standard.
• Check on a daily basis for regular guest preferences and record them in the daily list for the service.

Skills on Resume:

• Guest Greeting (Soft Skills)
• Reservation Management (Hard Skills)
• Menu Assistance (Hard Skills)
• Customer Service (Soft Skills)
• Beverage Suggestion (Hard Skills)
• Event Hosting (Soft Skills)
• Ambiance Control (Hard Skills)
• Communication Skills (Soft Skills)

Job Summary:

• Distribute patient trays in a friendly and courteous manner. 
• Follow proper isolation procedures, including, but not limited to, verifying two patient identifiers
• Assists in distributing room service menus on patient trays and to ISS stations.
• Talk with patients and families to ensure necessary room service ordering support.
• Help coworkers maintain the quality and efficiency of the department
• Assist the Expeditor and Cooks to stock refrigerators, bases and lids for patient trays, and paper goods
• Responsible for lining patient trays and assembling flatware while keeping the host area clean in compliance with Joint Commission/Tri-County.
• Responsible for completing daily, weekly, and monthly cleaning tasks.
• Utilizes the Tray Monitor System, ensuring all meal delivery times are logged and that patient meals are delivered in a timely manner.
• Communicate with Diet Office and/or management when additional service recovery is needed or a safety concern occurs.
• Communicate with RN's when needing assistance delivering to Red or Pink isolation rooms.
• Pick up soiled patient trays, adhering to the daily pick-up schedule, to be returned to the dish room for sanitation.

Skills on Resume:

• Patient Tray Distribution (Hard Skills)
• Isolation Procedure Compliance (Hard Skills)
• Menu Distribution (Hard Skills)
• Patient Communication (Soft Skills)
• Department Support (Soft Skills)
• Stock Management (Hard Skills)
• Cleaning and Sanitation (Hard Skills)
• Meal Delivery Coordination (Hard Skills)

Job Summary:

• Responsible for covering JLL Front of House Service as Client Host for the Leeds Office.
• Welcome and direct guests to meeting rooms, escorting and taking coats.
• Ensuring that all JLL meeting rooms, services, facilities and public areas are maintained to the expected high standards.
• Provide information on the available facilities, arranging viewings and accompanying clients on tours of the facilities as.
• Communicate the needs of the client accurately and timely to the relevant parties providing services for events.
• Provide support as requested by the Front of House Manager-UK and/or other support teams.
• Assist with bookings.
• Be aware of room status in client rooms at all times and support internal rooms appropriately, ensuring the room is ready prior to the next booking.
• Print daily M&E reports and ensure they are communicated to the relevant departments.
• Maintain a strong awareness of business activity and communicate all updates with team members.
• Comply with the JLL - Front of House Services Standard Operating Procedures.

Skills on Resume:

• Client Hosting (Soft Skills)
• Guest Greeting (Soft Skills)
• Facility Maintenance (Hard Skills)
• Client Communication (Soft Skills)
• Event Coordination (Hard Skills)
• Booking Assistance (Hard Skills)
• Report Management (Hard Skills)
• Standard Compliance (Hard Skills)

Job Summary:

• Ensuring the Service check-in and handover process for all visiting customers is followed
• Responsible for customer interactions, meeting the brand's expectations and supporting through an excellent customer service programme.
• Greet all booked service guests in the showroom
• Taking keys and details from customers who would like to ‘Quick Drop’ their vehicles
• Check in process confirming work required, payment methods, mobile and email contact details, time required and signposting the customer journey.
• Greet all non–appointed service walk-in guests into the showroom, qualifying their enquiry.
• Maintaining the upkeep of the waiting area and any refreshments or comfort needs required by customers
• Managing the service message board, ensuring the team is aware of messages to be responded 

Skills on Resume:

• Customer Check-In (Hard Skills)
• Customer Service (Soft Skills)
• Guest Greeting (Soft Skills)
• Key Management (Hard Skills)
• Communication Skills (Soft Skills)
• Waiting Area Maintenance (Hard Skills)
• Message Board Management (Hard Skills)
• Customer Journey Guidance (Soft Skills)

Job Summary:

• Getting party decorations ready-blowing up balloons and stuffing goodie boxes
• Taking the birthday kiddo and their friends and family on an epic tour through the aquarium-making sure to keep track of all guests, is very important!
• Teaching guests about animals, where they live and what they eat
• Staying on time-this is very imperative as we host up to 6 birthdays a day, back to back
• Making sure the kids are following the rules, but also having a blast
• Making sure all guests in the party are entertained throughout the tour as well as in the birthday room
• Serving lunch to the kids and appetizers to the adults-sometimes adult beverages as well
• Bussing tables fast and efficiently
• Singing “Happy Birthday”, cutting the cake, and making sure each guest is offered cake
• Sending everyone home happy.
• Working a part-time Saturday/Sunday job.

Skills on Resume:

• Party Decoration (Hard Skills)
• Guest Supervision (Soft Skills)
• Animal Education (Hard Skills)
• Time Management (Soft Skills)
• Rule Enforcement (Soft Skills)
• Guest Entertainment (Soft Skills)
• Food Service (Hard Skills)
• Table Bussing (Hard Skills)

Job Summary:

• Take reservations by phone and in person for dining and for to-go orders. 
• Answer phone, check messages and return calls promptly.
• Create table assignments and assign tables according to guest requests.
• Greet residents by name and seat them.
• Make sure the daily menu is displayed.
• Maintain professional visibility in the dining area at all times during service hours. 
• Address all questions and concerns regarding dining services immediately.
• Provide a seating chart to the supervisor before dining service.
• Provide the final headcount for the day to the F&B Director.

Skills on Resume:

• Reservation Management (Hard Skills)
• Phone Communication (Soft Skills)
• Table Assignment (Hard Skills)
• Guest Greeting (Soft Skills)
• Menu Display (Hard Skills)
• Professional Presence (Soft Skills)
• Issue Resolution (Soft Skills)
• Reporting Headcount (Hard Skills)

Job Summary:

• Reviews floor plan and reservation book daily, creates seating chart.
• Sets up the Host station according to the checklist.
• Greets guests and seats them at tables or in waiting areas.
• Seats guests according to the seating chart, server rotation and guest preference and provides guests with menus.
• Maintains control of the seating and wait times.
• Cleans and maintains the host station, contributes to the cleanliness of the dining and bar areas.
• Inspects dining and serving areas to ensure cleanliness and proper setup.
• Answers any guest questions regarding service and provides general assistance for guests and employees.
• Speaks with guests to ensure satisfaction with food and service, responds to complaints and notifies management, and thanks guests as they are leaving.
• Answer the restaurant's telephone line during assigned hours of operation.

Skills on Resume:

• Seating Chart Creation (Hard Skills)
• Host Station Setup (Hard Skills)
• Guest Greeting (Soft Skills)
• Seating Coordination (Hard Skills)
• Wait Time Management (Hard Skills)
• Area Cleanliness (Hard Skills)
• Customer Assistance (Soft Skills)
• Telephone Handling (Hard Skills)

Job Summary:

• Arrives to work on time, neatly groomed and in a clean uniform for every shift
• Demonstrates a positive attitude at all times, willing to help out 
• Follows all Beef ‘O’ Brady’s safety, sanitation, and employee guidelines
• Welcome and warmly greet guests upon arrival
• Open the door for guests entering and leaving the restaurant
• Seat guests based on guest preference and balance the flow of customers in the server stations.
• Offer guests a menu and inform them of their server’s name.
• Inspect tables for cleanliness and proper set-up prior to seating guests
• Seating is full, record guests' names and party size and provide estimated wait time
• Responsible for accommodating special seating requests
• Communicates and interacts well with families and kids

Skills on Resume:

• Punctuality (Soft Skills)
• Positive Attitude (Soft Skills)
• Safety Compliance (Hard Skills)
• Guest Greeting (Soft Skills)
• Door Assistance (Soft Skills)
• Seating Management (Hard Skills)
• Table Inspection (Hard Skills)
• Communication (Soft Skills)

Job Summary:

• Accountable for knowledge of Beef’s menu items and features to answer guest questions
• Take To-Go food orders and enter orders in the POS system
• Handling to make proper changes and process credit card payments
• Responsible for thanking the guest for their visit and inviting them to return
• Assists other team members in taking care of Guests, cleaning and maintaining tables, and running food
• Performs side work at the start and end of each shift
• Maintains the lobby and front door area by sweeping the floor, cleaning windows, etc.
• Keeps menus clean and organized
• Responsible for stocking supplies, including kids' menus and crayons
• Complete the requirements of the job without constant supervision
• Work flexibly in schedule requirements as hours may fluctuate due to sporting and community events
• Works as a team to ensure guest satisfaction

Skills on Resume:

• Menu Knowledge (Hard Skills)
• Order Entry (Hard Skills)
• Payment Processing (Hard Skills)
• Guest Appreciation (Soft Skills)
• Team Support (Soft Skills)
• Side Work (Hard Skills)
• Cleaning Maintenance (Hard Skills)
• Supply Stocking (Hard Skills)

Job Summary:

• Read, write and speak English fluently
• Take and relay messages efficiently and accurately
• Handle multiple telephone calls at once
• Write neatly and legibly
• Comprehend and efficiently use the Open Table system, or an equivalent method of reservation taking
• Complete all side work associated with the Host position
• Deal with time constraints
• Maintain a pleasant and hospitable demeanor when dealing with upset guests

Skills on Resume:

• English Fluency (Hard Skills)
• Message Relay (Hard Skills)
• Multi-line Phone Handling (Hard Skills)
• Legible Writing (Hard Skills)
• Reservation System Use (Hard Skills)
• Side Work Completion (Hard Skills)
• Time Management (Soft Skills)
• Guest Relations (Soft Skills)

Job Summary:

• Work in a busy and high-pressure position accurately and proficiently
• Follow all dress codes and appearance standards
• Provide a warm, upbeat greeting to guests and fellow employees
• Provide a sincere and warm 'Thank You' (or equivalent) to departing guests and employees
• Adhere to all telephone courtesies and manners
• Memorize the layout of the restaurant, including table and position numbers
• Provide all answers regarding the specific restaurant
• Provide information about other Urban Food Group restaurants
• Stand for prolonged periods of time

Skills on Resume:

• Accuracy and Proficiency (Hard Skills)
• Dress Code Adherence (Hard Skills)
• Warm Greeting (Soft Skills)
• Guest Appreciation (Soft Skills)
• Telephone Etiquette (Soft Skills)
• Restaurant Knowledge (Hard Skills)
• Information Sharing (Soft Skills)
• Physical Stamina (Hard Skills)

Job Summary:

• Contact guests dining in the restaurant, ensuring a friendly and courteous service at all times
• Ensure regular guests are known and greeted accordingly using their name.
• Ensure a good working knowledge of food and be able to make recommendations.
• Be friendly, courteous and professional at all times.
• Upsell and maximise sales revenue.
• Ensure standards are maintained at all times
• Deliver, set up, and serve food and beverages in accordance with catering event orders.
• Provide a high level of customer service to both the internal and external client base
• Transport and set up furniture associated with catering events
• Process all catering orders according to menu directives in an accurate and timely fashion
• Prepare food, beverages, and supporting equipment for transportation

Skills on Resume:

• Guest Contact (Soft Skills)
• Guest Recognition (Soft Skills)
• Food Knowledge (Hard Skills)
• Professionalism (Soft Skills)
• Sales Upselling (Hard Skills)
• Standard Maintenance (Hard Skills)
• Event Service (Hard Skills)
• Order Processing (Hard Skills)

Job Summary:

• Greet guests at the door as they enter the venue by making guests feel comfortable and enhancing the guest experience while entering and exiting
• Answering questions from customers walking in, especially if it is the guest's first time entering
• Helping to organize the line - Advance Ticket Holders vs Walk-ups, people attending the Hall vs. Rooftop vs. Zone One
• Helping to identify and manage VIP guests - expediting their check-in process and ensuring they have great hospitality and service when walking in
• Communicating with security while maintaining a functional line pace for safe processing and search
• Helping to ease tension with any unhappy guests and working with managers or the head of security if further involvement is needed
• Providing excellent customer service as the first point of contact at the door
• Responsible for works as a team to ensure guest satisfaction

Skills on Resume:

• Guest Greeting (Soft Skills)
• Customer Inquiry Handling (Soft Skills)
• Line Organization (Hard Skills)
• VIP Management (Soft Skills)
• Security Communication (Hard Skills)
• Conflict Resolution (Soft Skills)
• Customer Service (Soft Skills)
• Teamwork (Soft Skills)

Job Summary:

• Examine diet orders and menus received from patients and prepare a tally of specific foods to be prepared in the kitchen.
• Understand modified diets, resources for non-typical modified diets, tube feeding/baby formula diet order handling and preparation.
• Interact with patients and caregivers, providing optimum service without compromising dietary restrictions and production demands.
• Demonstrate a clear understanding of the importance of time-sensitive aspects of patient, physician and customer meal service.
• Demonstrate a clear understanding of HACCP regulation regarding proper sanitation in washing hands, changing gloves and use of sanitized water.
• Set up and clean the physician lounge related to food and nutrition services.
• Responsible for ensuring patient satisfaction, delivery and collection of trays, menus and Patient Satisfaction Surveys
• Ensures each patient receives the correct diet as prescribed by the physician and obtains food selections to enhance patient meal satisfaction
• Provides "in-between" nourishments and floor stock items for patients
• Acts as the liaison between the patient, Food and Nutrition Services and Nursing Services, to communicate all patient food needs
• Responsible for tabulating calorie counts.

Skills on Resume:

• Diet Order Review (Hard Skills)
• Modified Diet Knowledge (Hard Skills)
• Patient Interaction (Soft Skills)
• Time Management (Soft Skills)
• Sanitation Compliance (Hard Skills)
• Physician Lounge Setup (Hard Skills)
• Patient Satisfaction (Soft Skills)
• Calorie Counting (Hard Skills)

Job Summary:

• Provide a warm welcome to members and ensure they have an outstanding experience in the club.
• Take in-person and telephone bookings and recommend services based on members’ needs.
• Set up for events, pop-ups, and workshops.
• Ensuring all elements in the program are in place and ready to be used in the program
• Take a photograph of the encounter sessions
• Upsell wellness and lifestyle retail products.
• Assist members with wellness tech services (infrared sauna, ozone, cryotherapy)
• Make and serve beverages (coffee, juices, smoothies)

Skills on Resume:

• Member Greeting (Soft Skills)
• Booking Management (Hard Skills)
• Event Setup (Hard Skills)
• Program Preparation (Hard Skills)
• Photography (Hard Skills)
• Sales Upselling (Hard Skills)
• Wellness Tech Assistance (Hard Skills)
• Beverage Preparation (Hard Skills)