• Inform guests of special upcoming events such as concerts, parties, promotions, etc
• Assist Executive hosts with completing the booking of trips for guests
• Implement bookings for guests utilizing the VIP services area
• Assist in special events and promotions
• Prepared to answer questions on promotions and events for guests
• Exercise sound business judgment, generating effective solutions quickly and/or raising issues to management
• Issue complimentary vouchers based on established guidelines
• Maintains up-to-date knowledge of all electronic gaming machines, player tracking systems, promotions, events, entertainment and general property information
• Responsible for assisting with Jackpots

Skills: Event Promotion, VIP Booking, Event Assistance, Guest Support, Business Judgment, Voucher Issuance, Gaming Knowledge, Jackpot Support

• Responsible for serving as an editorial leader in CBC Newfoundland and Labrador, will ensure the program mandate for “On the Go” is always reflected in the program
• Responsible for daily life and taped interviews
• Writing, collaborating and delivering scripts
• Performing a variety of tasks associated with the preparation and on-air presentation of program material on radio, digital and social media
• Conceiving of original stories and concepts and working collaboratively to produce them
• Building relationships with a diverse cross-section of community leaders to enhance understanding of the region and to increase the range of voices and perspectives on the program
• Keeping on top of important news developments throughout the day with an eye to ensuring the program is always relevant and topical
• Participating in public events, representing CBC Newfoundland and Labrador

Skills: Editorial Leadership, Interview Management, Script Writing, On-Air Presentation, Story Development, Community Engagement, News Monitoring, Public Representation

• Hosting families for a 3-hour period at the Resort
• Running a VIP experience, providing priority access to all rides, along with providing unlimited dining, whilst hosting
• Meet and greet VIP guest upon arrival and present them with everything they require for their day
• Ensure families meet Father Christmas promptly at their designated time slot
• Work with operational park and hotel teams to ensure a thorough understanding of the operation and appreciation of each aspect of the business and what it delivers to guests
• Communication skills are required at all levels, internally and externally.
• Carry out bespoke LEGO builds with guests
• Always maintain a positive and professional attitude, whether in the office or out on the Resort
• Responsible for representing Father Christmas dressed as an elf, for the early morning Elf Wake Up experience in the Hotel, delivering gifts to children at their hotel room door

Skills: VIP Hosting, Guest Experience, Meet Greet, Time Management, Team Collaboration, Communication Skills, LEGO Building, Professional Attitude

• Be responsible for the image and visual standards of all external and internal and related communal areas
• Be responsible for the confident and efficient delivery of day-to-day delivery of FM services
• Collaborate with the Operations manager and Soft Service manager, build positive relationships by establishing close liaison with key client site-based customers and ensure that they are aware of the team’s contact details for urgent requests
• Responsible for Render Real Suite support, ensuring consistency in the absence of the Customer Service Manager
• Supports the Soft Service Manager operations team with the implementation of continuous improvement activities and initiatives at the site
• Assist with cover and other requested duties across the site as required by the Operations Manager
• Complete work order requests within the agreed SLAs
• Be responsible for meeting rooms, supplies, set up, audits and standards
• Provide basic audio-visual assistance for meeting rooms
• Be responsible for conference rooms/exhibition set-up support
• Be responsible for the replacement of toners and waste containers on MFDs

Skills: Visual Standards, FM Services Delivery, Client Liaison, Suite Support, Continuous Improvement, Work Order Management, Meeting Room Setup, AV Assistance

• Maintain the facility’s and HSSE notice boards
• Coordinate with suppliers to deliver services at the site
• Report shortcomings affecting the guest experience to the appropriate Line Managers
• Ensure any IRIS action assigned to acted upon before the assigned completion date (Client health and safety reporting system)
• Follow and work within the HSSE policy set within the SLA and required by the client and JLL policy and requirements that are defined in work instructions or communicated in training
• Report all incidents, occupational illnesses, and emergencies
• Ensure all contractors in the sphere of control operate within EHS processes and client HSSE standards
• Maintain monthly performance measurement information for Line Management in support of contract performance requirements
• Know where the fire exits and muster points are located and ensure access to and availability of them are kept clear at all times
• Ensure prompt and seamless handover of information and special requests between shifts
• Provision of support to Reception, Reservations and Visitor Management.
• Ensure that induction walk-throughs are completed

Skills: Notice Board Maintenance, Supplier Coordination, Issue Reporting, HSSE Compliance, Incident Reporting, Contractor Oversight, Performance Tracking, Shift Handover

• Greet people in a friendly and professional manner
• Seating servers’ sections in a balanced way, following rotation
• Guiding guests to their table and letting them know who will be taking care of them
• Being aware of what tables are available inside and outside and plotting future seating assignments
• Using the waitlist effectively
• Light bussing and cleaning of tables
• Assisting in keeping the dining room clean
• Communicate with other hosts, servers and managers
• Answering phones and taking carryout orders
• Thanking the guest for dining with and wishing a warm farewell

Skills: Guest Greeting, Table Assignment, Guest Guidance, Seating Coordination, Waitlist Management, Table Cleaning, Team Communication, Phone Handling

• Experience in a similar position in a luxury hotel property
• Excellent communication and organization skills
• Able to read, write and have oral proficiency in the English language
• Able to willing to work a flexible schedule and holidays
• Able to be a self-motivator and motivator of others
• Able to work in a high-paced and dynamic operation
• Able to work together with other colleagues
• Pleasant, friendly and helpful manner
• Able to maintain clean and healthy personal hygiene and grooming.
• Able to work in a safe, prudent and organized manner
• Able to handle multiple tasks at once time
• Able to consistently delight and satisfy guests
• Able to handle guest requests in a detailed manner

• Sound knowledge of marketing principles and techniques
• Excellent organizational and analytical skills
• Strong negotiation and consultative sales skills
• Effective communication skills
• Exceptional customer service skills
• Experience in marketing and sales
• Able to maintain an updated portfolio of work
• Able to know all advertising options

• Hard worker and a creative person
• Excellent communication, presentation skills, and flexibility in dealing with others
• Supportive person with the ability to give appropriate feedback to everyone
• Good observer of all detail-oriented things
• Able to use critical and judgmental skills
• Able to expand the network with different outstanding people of all ages and different fields
• Able to receive a certificate from an international organization, TED
• Able to participate in organizing a great event like a TEDx event

• Able to recommendation letter from the CEO and management board
• Mentorship from the Management Board
• Able to work flexible hours with a remote and diverse team
• Fruitful experience from a high-skilled High-Board
• Confidence, gain new skills, and develop soft skills in professional or personal life
• Able to access Workshops, Training, Courses, Programs, Services, Products and Events
• Able to access resources from upcoming partners and sponsors
• Able to learn and work with new and latest technologies in the field
• Able to provide recommendations for working with upcoming partners and sponsors

• Experience prior to a guest service environment.
• Attentive and detail-oriented
• Ability to maintain a high energy level in a fast-paced environment and manage multiple tasks simultaneously.
• Capable of performing specified procedures and following instructions
• Effective communication skills 
• Ability to communicate with guests and co-workers
• Ability to remain on feet for the entire length of the shift
• Ability to maneuver between tables and around corners
• Able to frequently walk, bend, lift, reach, and stretch
• Ability to lift and carry up to 35 lbs

Qualifications: BA in Event Management with 2 years of Experience

• Positivity and have top hosting experience and extensive knowledge of the hospitality sector
• Strong interpersonal and communication skills and be passionate about crafting an unforgettable experience for everyone who visits the rooftop at Johnnie Walker Princes Street
• Dream position for someone who has experience in coordinating reservations for large groups over multiple outlets while making tailored
• Able to multitask and effectively react to changing visitors' needs and questions
• Able to collaboratively work with the operations, retail, and experience teams, along with other Diageo colleagues
• Strong interpersonal and communication skills to ensure that, through teamwork, customers experience unforgettable experiences
• Strong enthusiasm to learn, with a passion and services and fashion
• Able to adapt and a fast learner with client client-centric mentality
• Possess a professional attitude with a mindset of curiosity and empathy
• Experience prior work in retail, hospitality, aviation, or a service-related industry
• Must be able to work retail shift hours, including weekends and public holidays

Qualifications: BA in Public Relations with 1 year of Experience