• Greet visitors and advise employees of the visitors waiting
• Engage waiting for visitors – offer beverages, etc.
• Answer multi-line phone system (screen and forward calls)
• Sort and distribute mail and deliveries to appropriate individuals
• Assist/prepare and schedule express mail services (courier, FedEx, UPS, etc.)
• Maintain overall office appearance/organization
• Order and maintain an office, restroom, and cleaning supplies
• Keep supply rooms stocked, organized and orderly
• Order and stock water/coffee/beverages
• Arrange and order catering for meetings and/or special occasions
• Arrange and book travel for employees
• Assist with new employee orientation – clean and set up offices, order supplies, etc.
• Assist Principals and Project Managers with administrative tasks
• Assist the Accounting Department with administrative tasks

Skills: Visitor Engagement, Phone Management, Mail Distribution, Office Organization, Supply Management, Catering Coordination, Travel Booking, Admin Support

• Front desk reception, meeting and greeting all clients
• Being a point of contact for office queries as well as managing relationships with all office suppliers
• Responsible for arranging domestic and international travel
• Dealing with all incoming telephone calls
• Dealing with incoming e-mail queries from job seekers and recruiters
• Booking couriers for collections/deliveries
• Managing all stationary requests
• Handling incoming and outgoing post
• Look after meeting room bookings, ensuring rooms are prepared in advance of any internal/external meetings
• Administrative duties, including management of POs and credit card statements.
• Setting up meetings/organizing external meetings

Skills: Reception Management, Supplier Relations, Travel Coordination, Call Handling, Email Management, Courier Booking, Stationery Management, Meeting Coordination

• Provide excellent customer service at all times.
• Greet guests, answer questions, and direct visitors throughout the facility.
• Answer incoming calls, transfer calls, and take messages.
• Provide word processing and data support
• Help answer basic technology/computer questions.
• Sort mail and complete other administrative tasks as assigned.
• Delivers packages, flowers, etc. received at the reception desk.
• Assist in making outgoing telephone calls, such as care conference reminders.
• Follow through on census sheets, discharging, room changes, etc.
• Prepare menus, PowerPoint, and newsletters.

Skills: Customer Service, Guest Relations, Call Management, Data Support, Tech Assistance, Mail Sorting, Package Delivery, Administrative Support

• Answer phones from the main switchboard
• Handle all incoming/outgoing mail processes/mail pay
• Have UPS/FedEx Shipping knowledge
• Conference Room Scheduling
• Consistently look for best price solutions on supply orders
• Learn the sportsbooks business to assist internal customers better
• Track inventory of supplies at sports book locations against new supply order requests
• Filing for multiple departments
• Fill supply order requests in conjunction with the Facilities Manager
• Handle deliveries and manage incoming and outgoing mail

Skills: Phone Operation, Mail Processing, Shipping Knowledge, Conference Room Scheduling, Cost Management, Inventory Tracking, Filing, Supply Order Management

• Communicate the value of services (in person and on the phone or by email) and be able to explain how what we do, is worth the price we are asking
• Provide an exceptional waiting room environment for patients that they’ll look forward to coming back to
• Ensure that people who call requesting appointments are placed on schedule and understand the true time and cost commitment involved in physical therapy
• Ensure people show up excited for their first appointment after scheduling
• Communicate with patients before, during and after appointments to ensure satisfaction is being achieved
• Call and/or email potential clients to answer any questions and address any fears they may have about physiotherapy and coming in for treatments
• Bill client’s insurance directly when applicable, and accept co-payment from client
• Communicate with insurance companies and deal with case managers for certain clients
• Organize and plan all schedules – maximizing efficiency and revenue for the clinic
• Provide administrative support to the clinic - forms/documentation for new clients, make photocopies, fax documents, keep a filing system
• Develop and regularly update the procedures library so that every aspect of the role is documented and can be achieved by anyone else in the business
• Some accounting tasks when the time permits
• Physiotherapy assistant duties (bringing clients in the rooms, cleaning the rooms after each client, laundry, some miscellaneous tasks like taking electrodes off clients, etc.)

Skills: Service Communication, Patient Experience Management, Appointment Scheduling, Client Engagement, Insurance Billing, Schedule Organization, Administrative Support, Procedure Documentation

• General administrative experience
• Experience as a receptionist in a professional business environment
• Experience working with TeachWorks, Wix, and Adobe
• Be able to handle a highly visible role with significant customer interaction
• Have excellent organizational and communication skills
• Must be skilled at multitasking in a fast-paced environment
• Must be able to learn by example and pick up nuances of the job without explicit instruction
• Have excellent computer skills - Microsoft Office. 
• Be very reliable, on time, and enthusiastic
• Working knowledge of office equipment (Computer, printer, multi-line phone, copier, scanner, fax machine, etc.)

Qualifications: BA in Communication Studies with 3 years of Experience

• Experience working as a Receptionist, Front Office Representative, or similar role
• Experience handling multiple phone lines.
• Superior organizational abilities
• Excellent communication and interpersonal skills
• Knowledge of MS Office including Excel, Word and Outlook
• The ability to work independently, with a professional attitude and appearance.
• Strong customer service skills.
• Effective interpersonal and communication skills.
• Ability to be resourceful and proactive when issues arise.
• Excellent organizational skills.

Qualifications: BA in Marketing with 1 year of Experience

• Experience in a pet care environment (animal clinic, shelter, lodging preferred), or with personal pets.
• Passionate about animals and the mission of exceptional pet care.
• Exceptional people and communication skills.
• Strong attention to detail and organizational skills
• Able to multi-task and work well under pressure while maintaining composure.
• Strong customer relationship and interpersonal skills, ability to articulately discuss issues with clients.
• Effective record-keeping and communication skills.
• Good team skills and ability to work as part of the team
• Cheerful, friendly, positive and team-oriented attitude.
• Reliability, punctuality and dependable attendance.

Qualifications: BA in Event Management with 2 years of Experience

• Experience working in a front desk or administrative position
• Experience working on a Mac computer, using macOS, and Apple products
• Experience using a multi-line phone system.
• Must be professional at all times, and have great communication skills in-person, over the phone, and via email.
• Experience using the software as a service product, scheduling software, etc.
• Knowledge of MS Office (Outlook, MS Word, Excel)
• Must have a high level of accuracy
• Excellent organizational skills
• Hands-on experience with office equipment
• Strong written and verbal communication skills

Qualifications: BA in Business Administration with 4 years of Experience

• Previous hotel-related experience
• Ability to communicate with the public, hotel staff, and management professionally.
• Knowledge of surrounding areas and local events.
• Able to understand and adhere to proper credit, check cashing, and cash handling policies and procedures. 
• The ability to properly secure guest information.
• Ability to learn safety, emergency, and accident prevention policies and procedures.
• Knowledge of proper telephone etiquette and basic computer skills
• Strong organizational detail and ability to multi-task.
• Efficient time management skills and ability to meet deadlines.
• Ability to work a flexible schedule.

Qualifications: BA in Hospitality Management with 1 year of Experience