• Greet visitors and advise employees of the visitors waiting
• Engage waiting for visitors, such as offering beverages, etc.
• Answer a multi-line phone system (screen and forward calls)
• Sort and distribute mail and deliveries to the appropriate individuals
• Assist/Prepare and schedule express mail services (courier, FedEx, UPS, etc.)
• Maintain overall office appearance/organization
• Order and maintain an office, restroom, and cleaning supplies
• Keep supply rooms stocked, organized, and orderly
• Order and stock water/coffee/beverages
• Arrange and order catering for meetings and/or special occasions
• Arrange and book travel for employees
• Assist with new employee orientation, including cleaning and setting up offices, ordering supplies, etc.
• Assist Principals and Project Managers with administrative tasks
• Assist the Accounting Department with administrative tasks

Skills: Visitor Engagement, Phone Management, Mail Distribution, Office Organization, Supply Management, Catering Coordination, Travel Booking, Admin Support

• Front desk reception, meeting and greeting all clients
• Being a point of contact for office queries, as well as managing relationships with all office suppliers
• Responsible for arranging domestic and international travel
• Dealing with all incoming telephone calls
• Dealing with incoming e-mail queries from job seekers and recruiters
• Booking couriers for collections/deliveries
• Managing all stationery requests
• Handling incoming and outgoing post
• Looking after meeting room bookings, ensuring rooms are prepared in advance of any internal/external meetings
• Administrative duties, including management of POs and credit card statements.
• Setting up meetings/organizing external meetings

Skills: Reception Management, Supplier Relations, Travel Coordination, Call Handling, Email Management, Courier Booking, Stationery Management, Meeting Coordination

• Provide excellent customer service at all times.
• Greet guests, answer questions, and direct visitors throughout the facility.
• Answer incoming calls, transfer calls, and take messages.
• Provide word processing and data support
• Help answer basic technology/computer questions.
• Sort mail and complete other administrative tasks as assigned.
• Deliver packages, flowers, etc., received at the reception desk.
• Assist in making outgoing telephone calls, such as care conference reminders.
• Follow through on census sheets, discharging, room changes, etc.
• Prepare menus, PowerPoint, and newsletters.

Skills: Customer Service, Guest Relations, Call Management, Data Support, Tech Assistance, Mail Sorting, Package Delivery, Administrative Support

• Answer phones from the main switchboard
• Handle all incoming/outgoing mail processes/mail pay
• Use UPS/FedEx Shipping knowledge
• Conference Room Scheduling
• Consistently look for the best price solutions on supply orders
• Learn the sportsbooks business to assist internal customers better
• Track inventory of supplies at sports book locations against new supply order requests
• File for multiple departments
• Fill supply order requests in conjunction with the Facilities Manager
• Handle deliveries and manage incoming and outgoing mail

Skills: Phone Operation, Mail Processing, Shipping Knowledge, Conference Room Scheduling, Cost Management, Inventory Tracking, Filing, Supply Order Management

• Communicate the value of services (in person and on the phone or by email) and explain how what the company does is worth the price the company is asking
• Provide an exceptional waiting room environment for patients that they’ll look forward to coming back to
• Ensure that people who call requesting appointments are placed on schedule and understand the true time and cost commitment involved in physical therapy
• Ensure people show up excited for their first appointment after scheduling
• Communicate with patients before, during, and after appointments to ensure satisfaction is being achieved
• Call and/or email potential clients to answer any questions and address any fears they may have about physiotherapy and coming in for treatments
• Bill the client’s insurance directly, and accept a co-payment from the client
• Communicate with insurance companies and deal with case managers for certain clients
• Organize and plan all schedules, maximizing efficiency and revenue for the clinic
• Provide administrative support to the clinic - forms/documentation for new clients, make photocopies, fax documents, keep a filing system
• Develop and regularly update the procedures library so that every aspect of the role is documented and can be achieved by anyone else in the business
• Assist with some accounting tasks, when time permits
• Physiotherapy assistant duties (bringing clients into the rooms, cleaning the rooms after each client, laundry, some miscellaneous tasks like taking electrodes off clients, etc.)

Skills: Service Communication, Patient Experience Management, Appointment Scheduling, Client Engagement, Insurance Billing, Schedule Organization, Administrative Support, Procedure Documentation

• Front desk reception, meeting and greeting all clients
• Being the point of contact for office queries, as well as managing relationships with all office suppliers
• Responsible for arranging domestic and international travel
• Dealing with all incoming telephone calls
• Dealing with incoming e-mail queries from job seekers and recruiters
• Booking couriers for collections/deliveries
• Managing all stationery requests
• Handling incoming and outgoing post
• Look after meeting room bookings, ensuring rooms are prepared in advance of any internal/external meetings
• Administrative duties, including management of POs and credit card statements.
• Setting up meetings/organising external meetings

Skills: Front Desk Reception, Client Relationship Management, Travel Coordination, Call Handling, Email Correspondence, Courier & Post Management, Meeting Room Scheduling, Administrative Support

• Keep the front office secure by ensuring all visitors follow the proper sign-in procedures
• Answer phone calls and emails, and communicate relevant information to the appropriate parties
• Welcome fellow employees, clients, and visitors when they enter the building, and give them any pertinent information or directions
• Manage incoming and outgoing mail and handle deliveries
• Arrange appointments for employees and keep the calendar up-to-date

Skills: Front Office Security, Visitor Management, Phone Communication, Email Communication, Information Dissemination, Mail and Delivery Handling, Appointment Scheduling, Calendar Management

• Maintain the voicemail system. 
• Keep voicemail numbers current.
• Call the phone company for service.
• Scan insurance cards daily.
• Direct consumers and visitors to the appropriate area.
• Maintain "the front desk book" by keeping all information current.
• Provide secretarial coverage at the front desk.
• Schedule psychiatric appointments, collect fees, and enter services in the computer.
• Respect for and compliance with HIPAA regulations concerning the release of verbal and written client information.

Skills: Voicemail Management, Phone Coordination, Insurance Scanning, Visitor Assistance, Desk Documentation, Secretarial Support, Appointment Scheduling, HIPAA Compliance

• Greeting and addressing all clients/guests in a professional and pleasant manner
• Managing the visitor sign-in process, issuing relevant security passes and advising on any specific H&S requirements
• Issuing and monitoring all access cards for the buildings
• Answering all calls efficiently and transferring calls
• Ordering and tracking of taxis
• Ordering and processing of couriers
• Booking and setting up meeting rooms for internal meetings
• Sorting, logging, and distributing all incoming and outgoing post

Skills: Client Greeting, Visitor Management, Access Card Control, Call Handling, Taxi Coordination, Courier Management, Meeting Room Booking, Mail Distribution

• Route telephone calls, take messages, greet and assist visitors, vendors, residents, and employees.
• Process and route mail as well as newspapers daily.
• Process resident reservations and charge slips
• Collect money for stamps, copies, and faxes from residents.
• Prepare various forms as well as maintain the Resident Away List daily.
• Provide administrative assistance in emergencies.

Skills: Call Routing, Visitor Assistance, Mail Processing, Reservation Management, Payment Collection, Form Preparation, List Maintenance, Emergency Support

• Be a physical presence at the desk during the scheduled shift
• Portray a professional appearance, adhering to the community dress code
• Be ready to "be on stage" and extend The Springs Living AIM values
• Promptly answer and direct phone calls with a cheerful, warm voice
• Respond appropriately to the internal emergency/help-needed system
• Handle minor housekeeping and maintenance tasks
• Take guest/employee meal orders by phone or in person at the front desk

Skills: Desk Presence, Professional Appearance, Customer Service, Phone Reception, Emergency Response, Housekeeping Assistance, Maintenance Support, Meal Order Handling

• Manage the front desk operations to meet the needs of the internal and external customers
• Answer incoming phone calls and direct to the appropriate department and/or individual, manage voicemails on a timely basis, and resolve customer needs before transferring a call
• Responsible for managing facility doors during normal business hours, maintaining front door security throughout the day, visitor tracking, and confidentiality agreements
• Manage and maintain the Visitor Management System and document accordingly
• Responsible for changing employee access, managing the security system, and the cameras
• Manage receipts and credit card tracking system monthly for the Directors
• Create purchase requests and expense forms for receipts
• Provide office management and organizational support to Team Leaders 
• Assist visitors according to good manufacturing regulations and provide support for regulatory visits
• Event management, such as Character lunch, Birthday meetings, Christmas Party, etc.

Skills: Front Desk Management, Call Handling, Door Security, Visitor Tracking, Access Control, Receipt Management, Office Support, Event Coordination

• Shows 100% commitment to exemplary customer service, ensuring a positive patient experience.
• Works collaboratively with physicians, clinical team members, and other PFC employees, and provides information and assistance to clinic patients.
• Complies with applicable regulations and laws, adheres to the policies, procedures, and rules of PFC, follows front desk protocols and standard operating procedures, and complies with all safety policies.
• Schedules and coordinates all types of patient appointments accurately using EMR and billing systems concurrently.
• Responds professionally and timely manner to phone and email correspondence from patients and PFC staff
• Interacts with patients in a compassionate, respectful, and professional manner.
• Verifies patient information in the medical record and updates.
• Maintains and updates current information on physicians’, coordinators’, nurses’, and other specialists’ schedules, ensuring that patients are scheduled properly.
• Conducts advanced preparation of billing slips.
• Provides timely and accurate information to patients regarding future appointments and scheduled procedures.
• Escorts patients to appointments.
• Collects payments following PFC policies.
• Prepares daily EFT batches for submission to billing.

Skills: Customer Service, Team Collaboration, Policy Compliance, Appointment Scheduling, Phone & Email Communication, Patient Interaction, Medical Records Management, Payment Collection

• General administrative experience
• Experience as a receptionist in a professional business environment
• Experience working with TeachWorks, Wix, and Adobe
• Be able to handle a highly visible role with significant customer interaction
• Excellent organizational and communication skills
• Skilled at multitasking in a fast-paced environment
• Able to learn by example and pick up nuances of the job without explicit instruction
• Excellent computer skills - Microsoft Office. 
• Be very reliable, on time, and enthusiastic
• Working knowledge of office equipment (computer, printer, multi-line phone, copier, scanner, fax machine, etc.)

Qualifications: BA in Communication Studies with 3 years of Experience

• Experience working as a Receptionist, Front Office Representative, or similar role
• Experience handling multiple phone lines.
• Superior organizational abilities
• Excellent communication and interpersonal skills
• Knowledge of MS Office, including Excel, Word, and Outlook
• An ability to work independently, with a professional attitude and appearance.
• Strong customer service skills.
• Ability to be resourceful and proactive when issues arise.

Qualifications: BA in Marketing with 1 year of Experience

• Experience in a pet care environment (preferably animal clinic, shelter, or lodging), or with personal pets.
• Passionate about animals and the mission of exceptional pet care.
• Exceptional people and communication skills.
• Strong attention to detail and organizational skills
• Able to multitask and work well under pressure while maintaining composure.
• Strong customer relationship and interpersonal skills, ability to articulate and discuss issues with clients.
• Effective record-keeping and communication skills.
• Cheerful, friendly, positive, and team-oriented attitude.
• Reliability, punctuality, and dependable attendance.

Qualifications: BA in Event Management with 2 years of Experience

• Experience working in a front desk or administrative position
• Experience working on a Mac computer, using macOS, and Apple products
• Experience using a multi-line phone system.
• Must be professional at all times, and have great communication skills in-person, over the phone, and via email.
• Experience using the software as a service product, scheduling software, etc.
• Knowledge of MS Office (Outlook, MS Word, Excel)
• Must have a high level of accuracy
• Excellent organizational skills
• Hands-on experience with office equipment
• Strong written and verbal communication skills

Qualifications: BA in Business Administration with 4 years of Experience

• Previous hotel-related experience
• Ability to communicate with the public, hotel staff, and management professionally.
• Knowledge of the surrounding areas and local events.
• Able to understand and adhere to proper credit, check cashing, and cash handling policies and procedures. 
• An ability to properly secure guest information.
• Ability to learn safety, emergency, and accident prevention policies and procedures.
• Knowledge of proper telephone etiquette and basic computer skills
• Strong organizational detail and ability to multitask.
• Efficient time management skills and the ability to meet deadlines.
• Ability to work a flexible schedule.

Qualifications: BA in Hospitality Management with 1 year of Experience

• Experience working in a customer service-related field
• Experience in an administrative medical office
• Experience with Electronic Medical Record (EMR) system 
• Proficiency in Microsoft Word and Excel
• Working experience with multi-line phone units
• Excellent interpersonal and phone skills
• Strong communication and problem-solving skills
• Solid job tenure and work ethic
• Strong attention to detail and follow-through

Qualifications: BA in Customer Service Management with 2 years of Experience

• Experience as a Receptionist, Front Office Representative, or similar role.
• Experience handling multiple phone lines.
• Strong customer service skills with a professional attitude and appearance.
• Ability to be resourceful and proactive when issues arise.
• Excellent interpersonal and organizational skills.
• Personable and outgoing personality
• Proficient in MS Office Suite
• Ability to multitask and stay organized

Qualifications: BA in Office Administration with 1 year of Experience

• Knowledgeable and adept with Microsoft Outlook, Word, and Excel.
• Must have an administrative background and be able to demonstrate organizational skills and the ability to prioritize tasks.
• Effective oral and written communication skills.
• An ability to independently answer and place telephone calls.
• Excellent customer service skills with strong ethical practices and good judgment.
• Must be able to handle multiple tasks concurrently.
• Possess public charisma and develop positive relationships with residents, staff, and vendors.
• Organizational and time management skills.
• Ability to think and work independently and as part of a team.
• Must be collaborative, sharing ideas constructively and positively.
• Able to address problems and issues constructively to find mutually acceptable and practical business solutions.

Qualifications: BA in Tourism Management with 3 years of Experience

• Experience as a receptionist in a healthcare setting
• Ability to interact effectively and in a supportive manner with persons of all backgrounds.
• Excellent customer service skills.
• Knowledge of patient billing procedures, insurance verification.
• Ability to work efficiently and effectively.
• Ability to work well under pressure, multitask, and handle stress well.
• Excellent written and verbal communication skills, preferably bilingual
• Basic office skills (Word, Excel)
• Great attitude and willingness to jump in and help out

Qualifications: BA in English with 1 year of Experience

• Prior administrative or front desk reception experience with attention to detail
• Working experience in data entry
• Excellent customer service skills
• Skilled in inbound phone calls, customer service oriented, administrative support, and administrative skills
• An ability to work with limited supervision
• Superior oral communication and interpersonal skills (bilingual in English and Spanish, both oral and written)
• Detail-oriented individual with excellent work/time organizational skills
• Basic Microsoft Office skills
• A team player with initiative and self-motivation
• Must be able to follow written and verbal instructions

Qualifications: BA in Marketing with 3 years of Experience

• Receptionist or administrative assistant experience, or similar
• Strong customer service skills, interpersonal skills, organizational skills, and time management skills
• Experience answering telephone calls and troubleshooting stressful situations
• Proficient computer skills and knowledge of Microsoft Office
• Proficiency in Microsoft Windows - PowerPoint and Excel
• Must be able to generate daily/weekly/monthly reports
• Self-motivated and detail-oriented
• Superb communication skills, both written and verbal

Qualifications: BA in Public Relations with 2 years of Experience

• Previous hotel-related experience
• Ability to communicate with the public, hotel staff, and management professionally.
• Working knowledge of the surrounding areas and local events.
• Ability to understand and adhere to proper credit, check cashing, and cash handling policies and procedures.
• Able to properly secure guest information.
• Ability to learn safety, emergency, and accident prevention policies and procedures.
• Knowledge of proper telephone etiquette and basic computer skills
• Ability to work a flexible schedule.

Qualifications: BA in Human Resource Management with 1 year of Experience

• Previous administrative experience
• Previous experience in a receptionist role
• Experience handling multiple phone lines.
• Strong customer service skills.
• Effective organizational and interpersonal skills.
• Excellent communication and organizational skills
• Professional and dependable with strong attention to detail
• Proficiency with Microsoft Outlook and other Microsoft Office suites
• Ability to stay organized and prioritize tasks

Qualifications: BA in Hospitality Management with 4 years of Experience