• Oversight of a portfolio of 75 or more homes
• Create/Distribute monthly departmental and on-call schedule
• Recruit new employees for open positions
• Conducts no less than 5 random inspections of properties per week for cleanliness and appearance
• Ensure work orders are completed promptly and to company standards
• Develop and implement new policies and goals
• Analyze weekly reservation call results
• Work with the leadership team to develop effective strategies to address needs
• Make key decisions and oversee execution and remove obstacles to success
• Monitor daily call volume and adjust staff duties based on call volume, email volume, SMS volume, etc.
• Monitor daily all chats in Teams to ensure effective and efficient communication
• Support team with escalated guest and homeowner concerns by responding to emails, calls and tickets
• Assist in facilitating and attending weekly departmental meetings are for all departments
• Oversight of the monthly owner statement process
• Perform random audits of properties in the PM software
• Ensure the accuracy of roles and amenities
• Partner and assist the Business Development Representative when new units join the portfolio
• Approve Owner Credit requests monthly
• Weekly home departure tracking/monitoring
• Payroll-approve direct reports, oversee approval for coast employees
• Attend relevant city/county meetings

Skills: Property Oversight, Staff Scheduling, Employee Recruitment, Policy Development, Call Analysis, Conflict Resolution, Data Auditing, Payroll Management

• Selling weekly cottage rentals via phone and email inquiries that come through
• Developing an understanding of the product offered and the local area
• Drive Marketing exposure by posting on Instagram/Facebook Daily in conjunction with the brand standards 
• Develop a strategy for off-season rentals to increase sales
• Manage 3rd party vendors/contractors
• Coordinate with housekeeping staff
• Ensure grounds and cottages are in pristine condition at all times
• Welcome guests in a friendly and professional manner
• Addressing and escalating customer issues with a sense of urgency while problem-solving to find a resolution
• Provide tours of the properties for the guests as well as informing them about the local area 
• Execute the arrival list weekly to ensure a flawless check-in/check-out process for the guests
• Planning events for the guest experience -seeing them through start to finish and participating throughout the event
• Checking rooms and common areas after cleaners to ensure pristine standards are consistent
• Develop local knowledge and relationships/networking with local businesses, competitors and welcome centers

Skills: Sales Handling, Product Knowledge, Social Marketing, Seasonal Strategy, Vendor Coordination, Guest Relations, Event Planning, Quality Control

• Manage the guest experience by working externally with clients and internally with the operations teams
• Communicate in person, by email, and over the phone with all parties relating to a guest trip including the guest, the guest’s assistant, travel agents, etc.
• Hire and schedule all staff, perform staff reviews, and manage staff payroll
• Create, implement and update training manuals and checklists for SOPs
• Lead training on Kingfisher guest service procedures to all staff
• Emphasize accountability and high ethical standards
• Manage owner preferences and gear
• Work with Halcyon management to schedule maintenance and housekeeping at Halcyon
• Participate in the creation of operational budgets
• Assist the hospitality team in delivering a full experience for guest stays
• Execute daily itineraries and handle staffing, reservations, activity logistics, transportation schedules, town activities, and special requests
• Take charge of guest communication, requests and/or other items
• Track and order all guest special requests (i.e., liquor, amenities, food, etc.).
• Control, monitor, and report credit card expenses that support buildings and operations
• Approve all property-specific vendor invoices and submit to accounting promptly

Skills: Guest Experience, Client Communication, Staff Scheduling, Training Development, Budget Planning, Special Requests, Expense Reporting, Vendor Management

• Maintaining team member files
• Attending management meetings
• Completing reviews with team members
• Building and leading the Support teams to provide excellent service to patrons
• Setting and enforcing quality standards and safety controls
• Checking booking requests via email/phone, and scheduling bookings on the company's calendar accordingly
• Checking the stock of products for the tastings and regularly stocking up the warehouse
• Managing staff in setting up the tasting room and being eventually prepared to do it yourself, including moving, cleaning and clearing tables
• Continuously coordinating work with the cellar staff and finding the best solution to everyday problems in the department under responsibility
• Welcoming visitors to the cellar and guiding them through a 40-minute tour (in English or Italian) to discover the winery's historic buildings, vineyards and wines
• Supervising the wine tasting throughout its course

Skills: File Management, Staff Reviews, Team Leadership, Safety Standards, Booking Coordination, Inventory Control, Visitor Engagement, Tasting Supervision

• Leading the Customer Experience department to manage all site Customer Experience related roles and operations, from Procurement of Services to planning and scheduling of the services, with a safe, green, lean and compliant mindset, at optimized costs
• Implement relevant and consistent metrics (including deep dive capabilities and root cause analysis)
• Enabling monitoring and continuous improvement of core Customer Experience business processes
• Acting as the Site's primary stakeholder for Local Facilities for Customer Service processes
• Driving the Master Planning and Detailed Business Processes for the Site, in close collaboration with Local Facilities, integrating demand from Internal Stakeholders
• Making the necessary trade-offs and recommendations to meet customer service requirements
• Considering constraints and meeting the budget targets in close collaboration with Global Facilities Strategy
• Being supportive of the procurement process of Facilities services (Customer Experience scope) to supply the right service at the right time and price
• Driving safe, lean and green Customer Experience operations in close collaboration with Local stakeholders
• Be accountable for the Customer Experience master plan by ensuring the right operational services are provided
• Being accountable to identify, lead and deliver the Customer Experience-related projects to support the Facilities Strategy
• Installing a continuous improvement mindset in the Customer Experience team and beyond and executing related initiatives in collaboration with the Operational
• Creating high visibility on Facilities initiatives and being accountable for the branding and communication within the company of Facilities activities
• Initiating communication plans for the several activities (i.e., site mobility, facility guidelines, catering, etc.) in close collaboration with Belgium Communication
• Being accountable to develop a Performance Management and continuous improvement mindset and system, such as KPIs, action-driven performance reviews, learning culture, and Supplier relationship management
• Developing a strong relationship with Customer Experience main stakeholders, such as BTO (i.e., Manufacturing, QC and QA), Supply Chain, Development departments, Early solutions, Finance, etc.
• Liaising with counterparts on other UCB sites and outside the company to share and harmonize best practices

Skills: Customer Experience, Process Improvement, Metrics Implementation, Service Planning, Budget Management, Procurement Support, Stakeholder Engagement, Performance Monitoring

• Manage both projects efficiently, ensuring that monitoring and evaluation are completed and delivery targets are met
• Line manage all associated staff, volunteers, identifying where training and supporting the development of the team
• Work with HR towards recruiting facilitators to support all programmes
• Prepare and coordinate activity timetables across all programmes
• Ensure beneficiaries are provided with the best service in all areas, working with staff to achieve desired outcomes
• Work with the marketing team and senior management to ensure all programmes are well-marketed and promoted to the appropriate beneficiary groups
• Work with senior management to ensure that both projects are run within budget and generate income to support sustainability
• Maintain food control management, stock rotation and deployment of food
• Plan and organise the weekly collection of food items from multiple outlets
• Work closely with the venue manager towards servicing venue events
• Create a positive environment that is warm and welcoming, ensure high standards with equipment and furnishings
• Coordinate programme activities, facilitators, partners and volunteers whilst ensuring targeted outcomes are delivered
• Recruit families and over 60s to coordinate a programme of activities including trips, workshops, advice surgeries, and well-being activity events
• Involved in networking closely with relevant agencies, support workers and other community groups that target families and over-60s
• Coordinate employment-ready workshops, working with the Job Centre and other relevant agencies
• Keep abreast of organisational policies and procedures and ensure they are followed

Skills: Project Management, Team Leadership, Staff Recruitment, Schedule Coordination, Service Delivery, Budget Oversight, Food Management, Community Engagement

• Achieve an outstanding standard of service and train the team to reach the highest levels of member and guest satisfaction 
• Optimise the profitability, maintain margins and keep correct stock levels and purchase in line with policy and agreed budget
• Monitor, analyse and report on weekly and monthly P&L accounts against the budgeted income and expenditure
• Responsible for all aspects of Clubhouse security, including its daily opening and closing
• Maintain the upkeep of the clubhouse to include general repairs, cleaning and housekeeping
• Hold regular departmental meetings and ensure relevant product knowledge
• Recruit and retain a quality workforce in liaison with the Club Secretary
• Monitor the department payroll and roster accordingly as per the business needs
• Safely operate the department and complete the fire, health and safety reviews and records to be operating legally

Skills: Service Training, Profit Optimization, Budget Analysis, Clubhouse Security, Facility Maintenance, Team Meetings, Workforce Recruitment, Safety Compliance

• Develops, implements, and owns the hospitality process and standards
• Owns and manages the partner visit calendar including creating agendas and working out logistical details
• Organizes all supplier in-market activities detailed in the brief provided by Brand Portfolio Manager (Ex, Wine festivals, Winemaker dinners, market tours, etc.)
• Leads multi-functional teams (PR manager, social media coordinator, local sales teams, Brand Portfolio Coordinator, etc.) to plan action steps for each activity and ensures that execution achieves visit objectives
• Ensures proper training is provided to all necessary personnel
• Sources venues and suppliers for events and activities and manages relevant contracts
• Ensures that all assets (staff, supplies, marketing material, wines/spirits, etc.) are available and in line with visit objectives and brand image
• Continuously tracks deliverables to proactively identify issues and prepare solutions
• Maintains a high standard of customer service
• Attends to any issues logged by partners in a professional and timely manner
• Prepares and manages the budget for each partner visit in Canada
• Presents a post-mortem to the Brand Portfolio Manager for every visit
• Attends selected events (daytime and evening) with travel to other provinces being in some instances

Skills: Hospitality Standards, Event Planning, Team Coordination, Vendor Sourcing, Budget Management, Staff Training, Asset Management, Customer Service

• Review applications, interview, and hire front-of-house employees
• Set expectations during hiring and development
• Establish standards in training, promotion, and discipline of employees
• Supervise and evaluate serving and party staff
• Assume responsibility for budgeting and monitoring expenses
• Drive sales while also maintaining an exceptional customer experience
• Direct work for employees including setting hours, weekly schedules and assigning tasks
• Participate in management meetings and planning
• Enforce adherence to regulations and quality standards
• Engage in community and market-related opportunities

Skills: Staff Recruitment, Training Standards, Team Supervision, Budget Monitoring, Sales Growth, Schedule Management, Regulatory Compliance, Community Engagement

• Supervise the Mixologist and Welcome Attendants to provide over-the-top, memorable experiences in food and beverage and Guest interactions
• Inspire, engage, and connect with Managers, Team Members, and Guests
• Coach and develop Team Members in the department
• Delegate responsibilities and validate completion
• Maintain operating standards, including safety and sanitation
• Strong food and beverage knowledge to deliver exceptional experiences to the Guests
• Leverage business trends, metrics, and reports to drive performance
• Create unexpected memories for the Team and Guests, and validate through interactions

Skills: Team Supervision, Guest Engagement, Staff Coaching, Task Delegation, Safety Standards, Beverage Knowledge, Performance Analysis, Experience Creation

• Open and close cash tills, provide a weekly report on takings
• Manage a couple of team members, usually casual workers
• Hiring new colleagues, ensuring they are trained to Pieminister’s standards
• Lead by example, coach, mentor and motivate the team to deliver outstanding guest hospitality
• Maintaining operational standards with regular audits, stock takes and checks to ensure Pieminister’s standards are maintained
• Responsibility for Food Safety and Health and Safety documentation, ensuring the business stays compliant at all times
• Ensuring compliance with all Company policies and procedures
• Responsible for the facilities and estate, ensuring a high-quality provision of maintenance, repair and renewals are delivered in a safe and timely manner
• Involves managing all aspects of the day-to-day operation of the Housekeeping and Hospitality Team
• Ensuring excellent standards of hygiene, presentation, and customer relations
• Be the key contact for internal and external stakeholders to include the Corporate Facilities Management Team and suppliers

Skills: Cash Handling, Team Management, Staff Training, Guest Hospitality, Operational Audits, Safety Compliance, Facility Oversight, Stakeholder Communication

• Communicate and work collaboratively with the client on all aspects of delivering a quality service
• Developing leadership and employee capability, and fostering a high-performance culture through continuous improvement and innovation
• Build and leverage effective stakeholder relationships to achieve business objectives
• Catering at a high level for events and functions (internal and external stakeholders)
• Quality delivery and oversight of residential boarding requirements
• Oversight of the development and professional presentation of the commercial café staff
• Personally develop every team member by listening, coaching, supporting and encouraging them to optimize performance
• Oversight of the administrative functions associated with the remit

Skills: Client Communication, Staff Development, Stakeholder Management, Event Catering, Service Quality, Team Coaching, Presentation Standards, Administrative Oversight

• Communicate ZO strategy to Property Management Office (PMO) markets, including all client services and daily events, to ensure client and visitor satisfaction
• Create and execute tenant events and activations to improve tenant experience and engagement with ZO, working in conjunction with the ZO partnerships team to involve partners, and coordinate with property management on event operations
• Ensure continuous improvement in the quality of client experiences by seeking feedback from clients on ZO programming and services, and provide improvements accordingly
• Seek to foster internal and external relationships that will assist in providing concierge-type services
• Develop and execute tenant communications related to the ZO program, both pre- and post-ZO sign-up, including email marketing and newsletters, app events, Partner events, promotional events and activations
• Oversee marketing collateral and strategy for activations and events
• Work collaboratively with ZO service providers, programming partners and vendors to ensure quality of service is achieved
• Work with ZO partners to ensure high-quality service and review of the financial reporting
• Monitor tenant engagement data and identify areas for improvement and growth
• Work closely with the corporate ZO team on program strategy and tenant engagement initiatives for the San Francisco region
• Direct internal and external marketing resources (advertising agencies, designers, printers, photographers and videographers) for the timely, on-budget completion of marketing projects
• Champion creative quality and cost-control for marketing campaigns
• Report and document any observed or known safety hazards, conditions or unsafe practices and procedures to management immediately
• Assist in executing reports of event logistics, planning and forecasting for ZO with the Property Management Team

Skills: Strategy Communication, Event Planning, Client Feedback, Concierge Services, Tenant Communication, Marketing Strategy, Vendor Coordination, Engagement Analysis

• Actively seek continuous improvement and customer satisfaction through seeking feedback on all aspects of interaction with guests, from how / where market “products and services” to communication, amenities, cleanliness, and friendliness
• Consistently obtain the highest-level rating of customer satisfaction
• Receive a high percentage of customer referrals
• Build revenue from lodging bookings, including 6 small lodges, 10+ RV spots and camping spots
• Analyze competition to inform pricing and comparable amenities and conditions
• Find creative, variable pricing structures and offer off-season / mid-week deals to keep vacancy low and revenue up
• Continuously research and apply learnings from other successful examples around the world, and challenge to innovate and pilot new things
• Consistently meet or exceed revenue goals
• Serve as the host for all guests and events on the Ranch
• Coordinate tours, agendas, meeting rooms, lodging, food service, external and internal guests and events, meetings, and gatherings
• Responsible for all guest food services
• Develop farm-to-table experience using indoor and outdoor cooking and dining facilities to showcase amazing food (pastured proteins and organic fruits and vegetables)
• Implement and manage an online reservation system
• Test the use of third-party online reservation systems for lodging and experiences (e.g., Airbnb) that streamline the reservation process
• Ensure timely and professional communication with potential customers
• Work with accounting staff to ensure integration of financial information with Heifer accounting systems
• Build, manage and inspire the hospitality team
• Assist in kitchen, housekeeping, and guest services
• Flex staffing capacity to volume for each type of event, using permanent staff, temporary staff, and external vendors

Skills: Customer Satisfaction, Revenue Growth, Competitive Analysis, Pricing Strategy, Guest Hosting, Event Coordination, Reservation Management, Team Leadership

• Oversee the delivery of consistently exceptional service standards to achieve and ideally exceed department targets and grow a reputation for legendary customer service through a hospitality operation of up to 5,000 covers per day
• Planning and supporting the delivery of all hospitality areas across a variety of different dining styles, experiences and spaces
• Being the key contact for various Event Managers to support, advise and motivate matchday managers
• Managing all hospitality budgets including all fixed, variable and staffing costs
• Communicating and working with multiple departments across the business
• Gathering and sharing information with multiple parts of the team
• Regularly monitor and assess areas for innovation, always striving to give guests an industry-leading and world-class experience
• Plan the delivery of all hospitality areas across the site
• Provide the documentation for Event Managers to deliver this on a matchday including SOPs and Manager Briefing packs
• Coordinating with the Hospitality Sales Team on the hospitality package details, guest information and expectations
• Coordinating with  key hospitality agents on delivering experiences in their exclusive areas including menu tastings
• Collaborating with the culinary team to develop and produce menus and service styles across all areas
• Working with the People Operations team to fulfil hospitality staff requirements and developing a recruitment plan
• Work on a logistics plan for hospitality including table and floor plans and equipment requirements, with the Head of Logistics
• Supporting event managers to deliver and implement the plan has developed to achieve the world-class standards strive for
• Identifying opportunities to improve, innovate and develop hospitality experiences
• Oversee and manage all hospitality budget lines whilst driving revenue across the business
• Identifying revenue opportunities in a hospitality environment 
• Spot business opportunities and make constant improvements in hospitality operations 
• Provide event labour scheduling and forecasting while managing actual labour spends in the hospitality team
• Manage and take ownership of all costs associated with the operation under management
• Collaborating on ideas and areas for capital expenditure projects in hospitality areas

Skills: Service Standards, Hospitality Planning, Event Coordination, Budget Management, Cross-Department Communication, Innovation Strategy, Menu Development, Revenue Optimisation

• Previous experience in Hospitality Management /Food Safety in kitchen operations
• Ability to communicate and understand both Resident and Client needs and handle multiple inquiries
• Strong work ethic and a dedication to the role and residents alike
• Proven experience within Health Care, or with Catering, Cleaning and Laundry Operations at a management level within aged care
• Previous operations leadership experience in a complex food service environment
• Significant expertise in food and beverage management with a catering/concessions emphasis in a high-stress, fast-paced environment
• Must have Up-to-date certifications for safe food handling and responsible alcoholic beverage service
• Demonstrated financial acumen with a strong background in P&L management
• Previous experience in developing operating budgets and an established history of meeting or exceeding established financial objectives
• Demonstrated ability to understand and effectively implement written and verbal instructions
• Demonstrated success in interfacing with a variety of organizational functions and divisions to accomplish tasks
• Exceptional computer skills and familiarity with property management systems such as Banquet Event Order Software

Qualifications: BA in Hospitality Management with 7 years of Experience

• Experience in hospitality management and/or human resources 
• Knowledge of Opera Property Management System 
• Previous experience in hospitality and/or events and programming
• Must possess excellent interpersonal communication and organizational skills
• Able to work well under pressure with a variety of people, handle multiple tasks simultaneously, and understand basic accounting principles
• Must possess an aptitude for guest service and have a cheerful, positive disposition
• Must be fluent in English
• Passion for great food, sustainability, the outdoors, social justice, and regenerative agriculture
• Must be a team player who will add to a fun, collaborative environment
• Previous management experience from high-volume retail or the multi-unit food service industry
• Experience in creating and implementing action plans, setting budgets and meeting and following up on goals
• Strong leadership skills and can lead and inspire a big team
• Able to express ideas and opinions effectively in verbal and written communication
• Previous experience of staff supervision within a hospitality or public facility
• High understanding of customer service

Qualifications: BA in Human Resource Management with 5 years of Experience

• Strong leadership and communication skills
• Excellent stress management skills, administrative and organizational, and follow-through skills
• Ability to utilize a participative approach to managing staff
• Proficient in the use of Windows-based office software including but not limited to Microsoft Office, Word, Excel, PowerPoint and Outlook
• Must pay attention to detail and focus on innovation and guest experience
• Strong knowledge of budgetary and accounting
• Supervisor, leadership, management, and coaching skills
• Strong multitasking and communication skills
• Ability to solve guest issues and concerns promptly
• Strong collaboration and interaction skills
• Ability to adapt to quick changes with a high sense of urgency

Qualifications: BA in Event Planning with 3 years of Experience

• Proven experience as a hospitality manager
• Hands-on experience in customer service or sales
• Knowledge of quality standards (e.g., ISO)
• Proficient in MS Office and relevant software (e.g,. ERP)
• Excellent organizational and leadership skills
• Outstanding communication (verbal and written) and interpersonal skills
• Strong management experience within a similarly sized property
• Exceptional level of numeracy and literacy skills
• Excellent communication skills
• Ability to produce and analyse reports to drive the performance of the hotel
• Able to manage and lead the team through periods of change with an authentic and genuine demeanour

Qualifications: BA in Tourism Management with 2 years of Experience

• Strong stakeholder management skills and a focus on customer engagement
• Excellent communication and relationship skills
• Ability to multitask and a laser focus on detail
• Must have an entrepreneurial spirit with an appetite to think creatively
• Previous management experience in high-end hospitality environments
• Must have commercial acumen and an understanding of P&L management
• Proven management experience within a contract catering, hotel or restaurant environment
• Managing teams to deliver innovative, high-quality food and beverage service
• Being obsessive about providing great customer service and food in both the café and hospitality environment
• Sound knowledge of procedural and legislative frameworks
• Sound financial acumen and experience in managing budgets and growing sales

Qualifications: BS in Culinary Arts with 4 years of Experience

• Experience in training managers and front-line associates
• Excellent communicator and creative thinker, with an ability to use data and experience to inform decisions
• Strong written, verbal, and technical (computer) communication skills with thorough attention to detail
• Strong program management skills
• Demonstrated ability to drive clear results and actions with consistent and clear performance communications
• Ability to interact and influence at all levels of the organization
• Results-driven, trustworthy and team-oriented
• Must be passionate about the hospitality industry and focused on creating amazing guest experiences
• Have a proven track record of meeting budgets, understanding P&L statements, and cost controls
• Proven ability to deliver exceptional guest service results as measured through guest satisfaction
• Ability to read, write and speak English, with excellent grammar and communication skills
• Experience in managing Bar/Event planning

Qualifications: BA in Sociology with 3 years of Experience

• Excellent product knowledge (food/beverage)
• Able to work closely with the kitchen team when planning large events, dinners
• Excellent communication skills and strong presentation skills
• Able to lead innovation and keep abreast with current trends in the market
• Experience in managing and leading a team
• Excellent customer care skills
• Competency with all Microsoft Office Applications
• Experience in the hospitality industry
• Experience crafting cocktails/drinks
• High sense of confidentiality
• Ability to communicate with all levels within an organization (up to executives, CEO, and VIP guests)
• Oral and written communication skills
• Self-direction and the ability to adapt quickly to changing priorities
• Ability to work in a fast-paced environment, prioritizing and simultaneously organizing events

Qualifications: BS in Public Health with 5 years of Experience

• Must be able to read, write, speak and understand the English language and follow written and oral instructions
• Ability to communicate tactfully and effectively with personnel, residents, family members, visitors, government agencies, and the public
• Must have openness and visibility to residents and staff
• Demonstrates respect, sensitivity and flexibility
• Able to work independently and have flexibility, personal integrity
• Ability to work effectively with older adults, personnel, and support organizations
• Proficient in Microsoft Office Products, Email, and Internet experience
• Must have Smart Serve and Food Handlers Certification
• Must have an eye for detail and understanding of what makes a great experience
• Experience working in the hospitality sector
• Working experience in a winery, brewery, or cider house 
• Passionate about well-crafted, handmade products

Qualifications: BS in Environmental Health with 4 years of Experience

• Previous experience in managing bars or events
• Strong communication skills, both written and verbal
• IT literate with a good understanding of MS Office
• Experience in managing large teams of casual/part-time staff
• Able to work to tight deadlines
• Passion for the events and food and drinks industry
• Previous experience in managing a team
• Must have a Level 3 Health and Safety qualification
• Previous experience of working within the Hospitality industry or restaurants
• Flexible, adaptable, and calm when working under pressure
• Excellent communication skills
• Resilient, tenacious, and good attention to detail

Qualifications: BS in Accounting with 3 years of Experience

• Prior work experience in event planning, sales, and/or promotions
• Must have bilingual English/Spanish
• Possess sensitivity and awareness of diverse cultural perspectives and the ability to work with diverse populations
• Demonstrated knowledge of current management principles and practices, including supervisory skills, marketing, budgeting, and scheduling
• Able to model and instruct staff on exemplary customer service and interpersonal skills
• Able to multitask, organize, and prioritize work to meet deadlines
• High attention to detail, consistent and reliable follow-through, and accurate and precise handling of qualitative and quantitative data
• Must have excellent computer skills, including familiarity with Microsoft Office (Teams, Outlook, Word, Excel, Access)
• General working knowledge of web-based, client-interfacing computer systems and email communications systems
• Service-oriented team player who can take initiative, work independently, and quickly adapt in a fast-paced environment

Qualifications: BA in Organizational Psychology with 4 years of Experience

• Experience as a chef or managerial kitchen position
• Must have Food Safety Manager Certification
• Burgeoning knowledge of the culinary landscape, including any new up-and-coming food trends
• Knowledgeable and dexterous using all manner of complex kitchen equipment
• Effective and clear communicator
• Skilled and experienced in planning, designing, and preparing meal plans
• Proficiency using Microsoft and Google Suite to monitor and track inventory and maintain recipe records
• Excellent time management and organizational skills
• Proven leadership and creative abilities inside the kitchen
• Expert problem solver who thrives under pressure

Qualifications: BS in Retail Management with 2 years of Experience

• Experience working in a full-service restaurant
• Ability to work well in a fast-paced and high-stress environment
• Solid understanding of hospitality procedures and best practices
• Outstanding written and verbal communication and interpersonal skills
• Strong leadership abilities
• Experience working in the hospitality industry
• Exceptional knowledge of standard hospitality practices and procedures
• Ability to be proactive, lead, motivate, and communicate with staff members
• Ability to work well under pressure in a fast-paced environment
• Solid knowledge of customer service and the ability to resolve conflict calmly and professionally
• Excellent organizational skills

Qualifications: BA in Arts Administration with 3 years of Experience

• Working experience in a high-volume restaurant
• Must be highly motivated, organized, and able to handle multiple priorities while meeting deadlines
• Strong adherence to bar-designated specs, recipes, and procedures
• Must be able to operate under minimal supervision
• Strong attention to detail
• Must conduct oneself professionally and respectfully at all times
• Must possess a positive, enthusiastic attitude
• Must be flexible with the ability to adapt to change 
• Excellent interpersonal communication skills
• Must be able to communicate effectively in English
• Able and willing to deliver friendly, courteous, and prompt customer service
• Able and willing to work collaboratively with other team members

Qualifications: BA in Organizational Psychology with 4 years of Experience

• Working experience in a winery, hospitality, retail management, or a relevant business role
• Knowledgeable about wine and tasting room operations
• Knowledge of craft beer and taproom protocol
• Demonstrates integrity, motivation, dependability, and professionalism
• Passion for working within the hospitality industry and coaching others
• Ability to coach, develop and motivate employees in a fast-paced environment
• Outstanding verbal and written communication skills
• Ability to multitask and manage multiple projects at once
• Strong decision-making and problem-solving skills
• Ability to develop and implement improvement programs
• Ability to deal effectively with internal and external team members

Qualifications: BS in Information Systems with 5 years of Experience

• Experience in hospitality settings, customer-centric, and entrepreneurial
• Experience in an administrative, office management, or HR role
• Exceptional organizational skills, attention to detail, and accuracy of work
• Independent judgment to manage, prioritize, and organize a diverse workload with the ability to set priorities, meet deadlines, and multitask
• Proficiency with the Microsoft Office suite, with aptitude to learn new software and systems
• Excellent attitude, attendance, and punctuality
• Working experience in restaurant, hotel or golf course management 
• Excellent communication, time management and organization skills
• High level of self-awareness, receptivity to change and integrity

Qualifications: BA in Event Planning with 3 years of Experience