HOSPITALITY DIRECTOR RESUME EXAMPLE

Published: Nov 27, 2024 - The Hospitality Director oversees the service culinary staff, managing hiring, training, and professional development while ensuring excellent food and beverage service to achieve member satisfaction. This role involves planning and executing successful member dining experiences, private functions, and club-sponsored events, while collaborating with the management team for seamless event coordination. The position also ensures adherence to club policies, legal requirements, and operational procedures, while promoting high-quality club events and managing beverage inventories effectively.

Tips for Hospitality Director Skills and Responsibilities on a Resume

1. Hospitality Director, Riverstone Resorts, Austin, TX

Job Summary:

  • Planning menus and pricing in conjunction with Sales and Culinary teams.
  • Overseeing all food preparation and presentation
  • Maintaining the highest quality of service to every guest
  • Overseeing proper room preparation including management of catering events
  • Responsible for the financial management of the Hospitality Operations department
  • Preparing annual budget with Senior VP, Operations
  • Monitoring variable costs regularly to ensure alignment with projected sales
  • Achieves financial goals throughout the year through proper forecasting, cost controls, and labor management
  • Reviewing the purchase of food products and beverages ensures quality and the lowest price
  • Maintaining accurate inventories of both food and beverages and assuring reasonable turnover and maintaining records of food and beverage costs relative to sales


Skills on Resume: 

  • Menu Planning (Hard Skills)
  • Food Quality (Hard Skills)
  • Customer Service (Soft Skills)
  • Event Management (Hard Skills)
  • Financial Oversight (Hard Skills)
  • Budgeting (Hard Skills)
  • Inventory Control (Hard Skills)
  • Cost Management (Hard Skills)

2. Hospitality Director, Maplewood Retreats, Denver, CO

Job Summary:

  • Assuring effective controls against shrinkage
  • Maintaining adequate supplies within the budget of china, flatware, linens, and paper products
  • Assuring adequate and attractive serving equipment
  • Making recommendations on costs of major kitchen equipment needs in conjunction with the Head Chef
  • Staying current on new food products and industry trends in food and menu planning
  • Indirectly supervises facilities team when working on events
  • Conducts periodic walkarounds to ensure that room setups are complete and that rooms and adjoining hallways are clean.
  • Monitors the work performance of Facilities staff for accuracy and completeness and to ensure compliance with established TCH standards.
  • Communicate any issues with the Facilities team to the Director of Facilities
  • Responsible for the adherence to all health, safety and cleanliness standards regarding food handling and kitchen maintenance.
  • Assures that Hospitality Operations staff adhere to all TCH policies and procedures by maintaining a complete and updated Operations Manual for staff and by conducting staff meetings.
  • Consults with customers on special menus and needs.


Skills on Resume: 

  • Shrinkage Control (Hard Skills)
  • Supply Management (Hard Skills)
  • Serving Equipment Maintenance (Hard Skills)
  • Kitchen Equipment Budgeting (Hard Skills)
  • Industry Trend Awareness (Soft Skills)
  • Team Supervision (Soft Skills)
  • Room Setup Monitoring (Hard Skills)
  • Health & Safety Compliance (Hard Skills)

3. Hospitality Director, Pacific Shores Hotel, San Diego, CA

Job Summary:

  • Directly responsible for service culinary staff and all related personnel decisions, including effective hiring, orientations and training of new staff as well as continued ongoing training and professional development of core staff. 
  • Works towards the goal of providing excellent membership satisfaction concerning food and beverage service at the club.
  • Plans, promotes, and executes successful member dining, and private and club-sponsored functions. 
  • Works with the management team to ensure seamless operation of club golf events concerning food and beverage. 
  • Recommends new club functions that elicit excitement from the membership, while maintaining and/or seeking to improve upon the high quality of key club events that have become a standard of excellence.
  • Consistently communicates with the membership, including promotion of upcoming events, educating members on club hours of operations, and reminders of club rules and regulations
  • Create a clear voice and personal way of communicating with the membership.
  • Implements operational procedures as established by the club By-laws, club rules, regulations, and policies as established by the Board of Directors and according to the Operating Budget.
  • Ensures that all legal requirements are consistently adhered to, including wage and hour and federal, state and/or local laws including alcohol and food service permits and food safety.
  • Consult with the Chef, Sous Chef and Catering Director consistently to help ensure the highest level of member satisfaction.
  • Responsible for all wine list and bottle/glass wine sales, cocktails, and beer promotion programs.
  • Monitors the ordering and receiving program for products and supplies to ensure proper quantity and price on all purchases.
  • Responsible for ensuring accurate monthly inventory of beverages.


Skills on Resume: 

  • Shrinkage Control (Hard Skills)
  • Supply Management (Hard Skills)
  • Serving Equipment Maintenance (Hard Skills)
  • Kitchen Equipment Budgeting (Hard Skills)
  • Industry Trend Awareness (Soft Skills)
  • Team Supervision (Soft Skills)
  • Room Setup Monitoring (Hard Skills)
  • Health & Safety Compliance (Hard Skills)

4. Hospitality Director, Silver Oaks Inn, Orlando, FL

Job Summary:

  • Establish and execute the company’s strategic IT vision in support of broader business and growth objectives
  • Partner with Marketing Technology teams to help drive the organization’s overall data strategy integration
  • Evaluate, customize & implement tools to automate & support business-critical processes & tasks that drive a sustainable competitive advantage
  • Continually drive us towards faster and smarter business processes
  • Help functional leads implement analytics for meaningful insights
  • Establish tech-driven partnerships with third parties to streamline processes and reduce manual data manipulation
  • Drive revenue/margin improvements, provide training and advance overall IT strategy
  • Monitor KPIs and IT budgets to assess technological performance & ROI, use stakeholders’ feedback to inform improvements and adjustments to applications
  • Manage 6-8 headcount with goal of developing, retaining and energizing the hospitality applications group
  • Support employee onboarding & ongoing systems training
  • Assist in troubleshooting, root cause analysis & second-line tech support


Skills on Resume: 

  • Shrinkage Control (Hard Skills)
  • Supply Management (Hard Skills)
  • Serving Equipment Maintenance (Hard Skills)
  • Kitchen Equipment Budgeting (Hard Skills)
  • Industry Trend Awareness (Soft Skills)
  • Team Supervision (Soft Skills)
  • Room Setup Monitoring (Hard Skills)
  • Health & Safety Compliance (Hard Skills)