Job Summary: 

• Receives assignments from the supervisor to provide non-direct care for residents
• Checks residents in the section regularly
• Answer call lights promptly
• Follows through with resident problems or needs by performing tasks within own scope of responsibilities and by alerting nursing personnel of needs for direct care (i.e., toileting, bathing, feeding, transferring, ambulation, dressing, etc.)
• Respects residents' privacy by knocking and waiting for acknowledgment before entering residents' rooms
• Treats residents with dignity and addresses residents appropriately when speaking with them
• Alerts nursing personnel when residents require direct care
• Reports residents' incidents immediately to licensed staff for prompt attention and completes appropriate documentation for incident reporting per facility policy
• Observes the safety needs of the resident
• Identifies safety hazards and reports to appropriate personnel after ensuring that the resident is out of immediate danger
• Transports residents to and from the dining room, activities, etc
• Alert nursing personnel of any resident requiring lifting or transferring
• Prepares residents for meals
• Transports dependent residents and escorts independent residents to the dining room
• Assists with the transport of the food cart to and from the dietary department
• Check the tray with dietary care before serving to residents
• Sets up for residents
• Serves and collects food trays
• Delivers between-meal nourishment and fresh drinking water to residents

Skills on Resume: 

• Resident Monitoring (Hard Skills)
• Call Response (Hard Skills)
• Privacy Respect (Soft Skills)
• Dignified Communication (Soft Skills)
• Incident Reporting (Hard Skills)
• Safety Awareness (Hard Skills)
• Meal Preparation (Hard Skills)
• Resident Transport (Hard Skills)

Job Summary: 

• Reports/records percent of nourishment consumed and amount of fluid intake
• Delivers ice water to water pitchers maintained at the bedside for each resident (unless directed otherwise by the licensed staff for individual residents on fluid restriction)
• Delivers water pitchers to the dietary for sanitizing two times a week
• Straightens dresser tops, wardrobes, and stands in the resident's room
• Labels, separates, and cares for personal care items
• Cares for residents' flowers and plants in sections
• Maintains the cleanliness of residents' units, supply rooms, and workrooms
• Cleans bedpans and urinals, washes basins, cleans floors if the resident is incontinent, wipes up spilled food and liquids
• Changes, disinfects, and makes unoccupied beds, collects and bags soiled linen and places soiled clothing in the appropriate receptacle
• Stores clean linen and places personal laundry in the designated place according to facility policy
• Maintains the orderliness of the clean linen cart
• Cleans and disinfects soiled wheelchairs, gerichairs, and walkers
• Follows established infection precautions, adheres to universal Blood and body fluid precautions
• Uses proper hand-washing techniques per facility policy
• Attends and participates in scheduled in-service programs and staff meetings
• Maintains confidentiality of necessary information
• Thinks and acts calmly and logically to meet unusual occurrences of the job without being thrown off stride

Skills on Resume: 

• Nourishment Tracking (Hard Skills)
• Linen Handling (Hard Skills)
• Room Organization (Hard Skills)
• Infection Control (Hard Skills)
• Plant Care (Soft Skills)
• Equipment Cleaning (Hard Skills)
• Calm Thinking (Soft Skills)
• Confidentiality Maintenance (Soft Skills)

Job Summary: 

• Assist with discharges and admissions of the skilled nursing unit
• Provide resident support with activities of daily living
• Facilitating the dietary needs of the residents        
• Providing help to the dietary department with the serving of meals
• Provide support to the Environmental Department with room checks and preparation
• Assist clinical staff with customer service of the highest standards
• Help with stocking supplies
• Ensure that residents receive the highest quality of service in a caring and compassionate atmosphere that recognizes the individual residents' needs and rights
• Assist the nursing team with daily essential tasks
• Assist with answering call bells

Skills on Resume: 

• Admission Support (Hard Skills)
• Daily Living Assistance (Hard Skills)
• Meal Service (Hard Skills)
• Room Preparation (Hard Skills)
• Customer Service (Soft Skills)
• Supply Stocking (Hard Skills)
• Resident Care (Soft Skills)
• Call Bell Response (Hard Skills)

Job Summary: 

• Assists with admission, discharges and room changes
• Helps out in the Dining Rooms
• Serves snacks and beverages to the residents
• Stock linen, supplies and hostess stations
• Responsible for providing activities and related services necessary in caring for the personal needs, safety, and comfort of residents/patients under the direction of the LPN/LVN or RN
• Assists in providing a positive physical, social, and psychological environment
• Follows all center policies and procedures
• Assisting in making patient beds
• Transporting patients in wheelchairs to and from activities, the dining room, and therapy
• Assisting with dining room services such as passing out food trays, making sure water pitchers and cups are clean, etc
• Assisting with housekeeping duties including cleaning the pantry, utility rooms, wheelchairs, tables, etc
• Assisting with laundry duties and transporting soiled clothing to laundry or repair, filling linen carts, obtaining linens, or distributing linens
• Participating or assisting with patient activities

Skills on Resume: 

• Admission Assistance (Hard Skills)
• Snack Service (Hard Skills)
• Linen Stocking (Hard Skills)
• Resident Support (Soft Skills)
• Positive Environment (Soft Skills)
• Bed Making (Hard Skills)
• Wheelchair Transport (Hard Skills)
• Activity Participation (Soft Skills)

Job Summary: 

• Feeding patients and providing mealtime assistance
• Assisting with Recreation activities and resident exercises
• Communication support with families
• Documentation/record taking
• Grocery and newsletter delivery
• Assisting with hand hygiene for residents
• Hand hygiene monitoring/data collection
• Assisting with Personal Protective Equipment (PPE) Supply tracking and data entry
• High-touch cleaning in resident rooms, equipment disinfection and related tasks
• Answering phones, assisting with paperwork and filing
• Assisting with Resident wellness checks
• Assisting with staff and contractor screening at site arrival stations
• Assisting with resident laundry and garbage disposal
• Assist with making the coffee and toast at mealtimes
• Clearing of dishes at meal times
• Assisting with Security rounds

Skills on Resume: 

• Mealtime Assistance (Hard Skills)
• Activity Support (Soft Skills)
• Family Communication (Soft Skills)
• Record Keeping (Hard Skills)
• PPE Tracking (Hard Skills)
• High-Touch Cleaning (Hard Skills)
• Wellness Checks (Hard Skills)
• Security Assistance (Hard Skills)

Job Summary: 

• Performs varied tasks to maintain an orderly, sanitary and attractive environment of care within the facility
• Making beds, passing water and food trays, and maintaining a clean and clutter-free room
• Answers call lights promptly and courteously
• Assists with Recreation programs
• Transports patients within the facility and assists with the activities
• Assists the Nursing Department by providing feeding assistance to patients after training
• Identifies and reports all real or potential problems and hazards directly to the designated supervisor
• Participates in committees, as requested by supervisors
• Maintains professional competence through participation in continuing education, in-service programs, staff sessions, and training
• Fosters good relationships and communications with all Team Members, patients, family/significant others and visitors

Skills on Resume: 

• Environmental Care (Hard Skills)
• Room Maintenance (Hard Skills)
• Call Light Response (Hard Skills)
• Recreation Assistance (Soft Skills)
• Patient Transport (Hard Skills)
• Feeding Assistance (Hard Skills)
• Hazard Reporting (Hard Skills)
• Team Communication (Soft Skills)

Job Summary: 

• Encourage residents to participate in recreational social activities
• Ensure all residents are involved in activities by engaging in and organizing games, crafts, religious services, parties, etc.
• Promptly answer resident calls and lights
• Provide appropriate responses and requests in coordination with the Resident Aide
• Distributes and picks up meal trays
• Bed making and changing of bed linens
• Act in compliance with all corporate, state, federal, and other regulatory standards
• Accompany residents to activities, dining, and therapy
• Attend meetings and in-service sessions
• Labeling/bagging the personal belongings of residents
• Conduct oneself with the highest degree of honesty and integrity in every interaction

Skills on Resume: 

• Activity Engagement (Soft Skills)
• Resident Interaction (Soft Skills)
• Call Response (Hard Skills)
• Meal Tray Handling (Hard Skills)
• Bed Linen Change (Hard Skills)
• Resident Escorting (Hard Skills)
• Personal Belonging Care (Hard Skills)
• Professional Conduct (Soft Skills)

Job Summary: 

• Ensure the resident's identity before administering service, serving meals, etc.
• Transport residents to and from dining services, activities and any other place they would like to go
• Report all changes in the resident's condition to the Charge Nurse as soon as practical
• Report all accidents/incidents observed on the shift as they occur
• Greet residents with a smile and respect
• Inventory and mark the resident's possessions as instructed
• Assist residents with packing their possessions when they are being transferred to a new room or when being discharged
• Create and maintain an atmosphere of warmth, personal interest, and positive emphasis as well as a calm environment throughout the neighborhood and shift
• Report all complaints and grievances made by residents to the Charge Nurse
• Follow established policies concerning exposure to blood/body fluids
• Apply lotion to the skin
• Change bed linens and make beds
• Keep lines tight to avoid wrinkles from forming under the resident
• Assist residents in preparing for activity and social programs (i.e., church services, parties, visitors, etc.)
• Assist in transporting residents to/from appointments, activities and social programs, etc.

Skills on Resume: 

• Resident Identification (Hard Skills)
• Resident Transport (Hard Skills)
• Condition Reporting (Hard Skills)
• Resident Greeting (Soft Skills)
• Possession Management (Hard Skills)
• Calm Environment (Soft Skills)
• Bed Linen Care (Hard Skills)
• Activity Preparation (Soft Skills)

Job Summary: 

• Answer resident call lights promptly
• Stay in the bathroom with residents who are DNLA
• Ensure that residents who are unable to call for help are checked frequently
• Check each resident routinely to ensure that his/her needs and wishes are being met
• Visit with residents who cannot or will not attend activities
• Take menu orders from residents
• Prepare residents for meals and wash hands, position tables, place clothing protectors, take to/from dining room, etc.
• Serve food trays, assist with cutting food, provide condiments and assist in dining room supervision
• Assist residents with identifying food arrangements (i.e., informing residents with vision problems of foods that are on his/her tray, where it is located, if it is hot/cold, etc.)
• Keep residents' water containers filled with fresh water at least every eight hours and within easy reach of the resident
• Serve between-meal and bedtime snacks and prepare snacks
• Perform after-meal care and remove trays, clean residents' hands, face, and clothing
• Check rooms for food articles (i.e., food in proper containers)
• Keep the nurses' call system within easy reach of the resident
• Immediately notify the Charge Nurse of any resident leaving/missing from the facility
• Handle and prepare foods and fluids according to sanitary regulations
• Assisting in documenting food acceptance

Skills on Resume: 

• Call Light Response (Hard Skills)
• Resident Monitoring (Hard Skills)
• Menu Ordering (Hard Skills)
• Meal Preparation (Hard Skills)
• Food Assistance (Hard Skills)
• Hydration Support (Hard Skills)
• After-Meal Care (Hard Skills)
• Food Documentation (Hard Skills)

Job Summary: 

• Cordially greets visitors, patients and employees upon arrival
• Conducts/ Monitors temperature check and follows proper procedure based on temperature reading
• Ensures/Provides proper masking
• Follow the procedure based on the entrance
• Asks screening questions at entrances that require them
• Keeps the entrance stocked with masks, screening stickers, thermometers, materials cart, etc.
• Redirects patients, visitors and employees to the correct entrance
• Keeps the screening entrance area clean and unobstructed
• Making a difference in the lives of the residents served by providing them care and compassion
• Responsible for floating between the culinary and housekeeping departments
• Clean resident apartments, bathrooms, and common areas daily and according to community policy while maintaining residents' privacy
• Review menus, recipes, and spreadsheets before the preparation of food
• Inspect special diet trays to ensure they are correct

Skills on Resume: 

• Visitor Greeting (Soft Skills)
• Temperature Monitoring (Hard Skills)
• Mask Enforcement (Hard Skills)
• Entrance Screening (Hard Skills)
• Supply Stocking (Hard Skills)
• Area Maintenance (Hard Skills)
• Resident Compassion (Soft Skills)
• Diet Tray Inspection (Hard Skills)

Job Summary: 

• Ensures that all facility procedures and protocols are followed by established policies, including dress code
• Provides non-direct care assistance with resident needs/requests
• Assists in providing information to the nurse relative to the resident's plan of care
• Reports all concerns and/or complaints made by the resident or their family to the Administrator
• Makes rounds to assure residents are safe and comfortable
• Maintains an atmosphere of warmth, personal interest, and positive emphasis, as well as a calm environment throughout the department
• Participates in In-service Education Programs
• Assists in the movement of residents throughout the building by getting them to therapy, activities, the dining room, etc
• Makes recommendations to the nurse relative to the equipment and supply needs of the resident
• Inventories and stores the new resident's possessions
• Assists residents with packing personal possessions when they are transferred to a new room or when being discharged
• Participates in and receives the shift report upon reporting for duty
• Stocks the isolation carts for each resident on isolation and empties the bins in the room when full, according to infection control policies
• Makes unoccupied beds, changes bed linens, and straightens rooms, closets, and drawers
• Notifies housekeeping if the mattress needs cleaning or replacement
• Answers call lights promptly, answers telephone calls and runs errands

Skills on Resume: 

• Policy Compliance (Hard Skills)
• Non-Direct Assistance (Hard Skills)
• Care Communication (Soft Skills)
• Resident Rounding (Hard Skills)
• Calm Environment (Soft Skills)
• Resident Transport (Hard Skills)
• Possession Management (Hard Skills)
• Call Light Response (Hard Skills)

Job Summary: 

• Performs personal laundry duties for each resident
• Completing their Personal Clothing List, hand washing some of their articles or placing some of their items through the wash cycle when these personal laundry facilities are available
• Report any skin abnormalities or bruising to the Staff Nurse
• Observes residents' physical condition, attitude, reactions, appetite, etc.
• Report any changes and/or unusual findings to the Nurse/RCC so the care plan can be updated and a clinical assessment can be initiated
• Performs personal services for residents (i.e., reading, writing letters, etc.) as time allows
• Encourages residents to help themselves and promotes self-care in aiding rehabilitation
• Assists with the needs/requests of dying residents
• Assists in the dining room with tray service and serves trays to the residents' rooms
• Report any observed changes in residents' eating habits to the Staff Nurse
• Keeps residents' water pitchers clean and filled with fresh water on each shift unless contraindicated
• Serves between meals and bedtime snacks
• Keeps the nurses' call system within easy reach of the resident
• Report all hazardous equipment and conditions to the Staff Nurse immediately
• Observes appropriate infection control policies and procedures including proper hand washing and adherence to isolation room/resident precautions
• Participates in the development, maintenance and implementation of the facility’s Quality Assurance program for the Nursing Department

Skills on Resume: 

• Laundry Duties (Hard Skills)
• Health Observation (Hard Skills)
• Resident Support (Soft Skills)
• Rehabilitation Encouragement (Soft Skills)
• Dining Assistance (Hard Skills)
• Hydration Monitoring (Hard Skills)
• Hazard Reporting (Hard Skills)
• Infection Control (Hard Skills)

Job Summary: 

• Provide personal hygiene assistance for elderly patients or those recovering from surgeries, injuries or accidents by attending to their basic needs, such as showering, bathing, dressing and eating
• Remind clients to take prescribed medication and assist clients with ambulation
• Help with mobility around the facility or outside (doctor’s appointments, walks etc.)
• Assist with personal care and hygiene
• Perform housekeeping duties and report any unusual incidents
• Act quickly and responsibly in cases of emergency
• Offer activities that are essential for daily living by assisting patients with their meals, including serving and other tasks
• Assist Alzheimer's and dementia residents with everyday living/activities
• Assist nurses and CNAs by answering call lights, transporting residents to and from the dining hall
• Clean patient’s rooms, restrooms, and main lobby

Skills on Resume: 

• Hygiene Assistance (Hard Skills)
• Medication Reminders (Hard Skills)
• Mobility Support (Hard Skills)
• Housekeeping Duties (Hard Skills)
• Emergency Response (Soft Skills)
• Meal Support (Hard Skills)
• Memory Care (Soft Skills)
• Call Light Assistance (Hard Skills)

Job Summary: 

• Supports the mission of UMRC and Porter Hills
• Provide non-direct-care support by the mission statement, established procedures, and as may be directed by supervisors
• Transport residents to Activities, Meals, and other events
• Provides companionship and visits with Residents
• Removing food trays and refilling water
• Deliver food trays to resident rooms (along with picking them up)
• Passing of ordered supplements/snacks
• Put away delivered supplies in the stock room
• Remove trash from patient rooms and pantry throughout and at the end of each shift
• Maintains confidentiality about all residents, healthcare staff and documentation by policy and state regulations
• Appearance is professional and complies with the dress code
• Maintains a cooperative manner towards residents, families and all members of the health care team

Skills on Resume: 

• Mission Support (Soft Skills)
• Resident Transport (Hard Skills)
• Resident Companionship (Soft Skills)
• Tray Handling (Hard Skills)
• Supplement Delivery (Hard Skills)
• Supply Stocking (Hard Skills)
• Trash Removal (Hard Skills)
• Confidentiality Compliance (Soft Skills)

Job Summary: 

• Participate in and receive resident reports at the start/end of the shift
• Monitor resident requests and needs in a dignified and respectful manner
• Maintain a clean and pleasant environment for residents
• Assist in preparing residents for various activities within and outside the center
• Perform basic nursing care procedures for residents
• Create a clean, comfortable, and safe environment for residents and ensure that their needs are met
• Ensure that the resident’s food service needs are met in a timely and compassionate manner
• Maintain and work within established departmental, center, and corporate policies and procedures, objectives, quality improvement program, and safety, environmental, and infection control standards
• Attend and participate in scheduled training, educational classes, and orientation programs to enhance the quality of care

Skills on Resume: 

• Shift Reporting (Hard Skills)
• Resident Monitoring (Soft Skills)
• Environment Maintenance (Hard Skills)
• Activity Preparation (Hard Skills)
• Basic Care Procedures (Hard Skills)
• Food Service Support (Hard Skills)
• Policy Compliance (Hard Skills)
• Ongoing Training (Soft Skills)

Job Summary: 

• Set up the service area before meal periods 
• Accurately fill customer orders
• Serve meals to guests in a courteous, pleasant manner
• Maintain sanitary standards in food preparation, service and dining areas
• Adhere to cleaning assignments
• Apply proper food handling principles and techniques to maintain standards of food quality
• Collect money and make change for cafeteria patrons
• Maintain cash by department procedures
• Complete appropriate records and make drops in the safe
• Assemble and deliver individual or quantity food orders and supplies to customers
• Remove service items and deliver to the dish room
• Transport or pick up food products to designated areas
• Safeguard KP assets through the use of proper security
• Using appropriate weight and volume or cutting utensils, individually portion cold food for guest consumption
• Label and date all prepared items
• Manages inventory through appropriate stocking of areas to established par levels
• Rotate stock so that new items are used last (FIFO)
• Discards outdated items after recording on the usage sheet

Skills on Resume: 

• Service Setup (Hard Skills)
• Order Accuracy (Hard Skills)
• Meal Service (Soft Skills)
• Sanitary Maintenance (Hard Skills)
• Food Handling (Hard Skills)
• Cash Handling (Hard Skills)
• Inventory Control (Hard Skills)
• Stock Rotation (Hard Skills)

Job Summary: 

• Notify the Supervisor of equipment needing repair or maintenance and/or special patient food or supplies
• Maintain good interpersonal relationships with members, staff and other departments
• Observe and maintain current knowledge of the policies and procedures of the department and facility
• Use telephone standards as defined in Service Behavior Standards, answer the telephone, receive and distribute messages to appropriate members of the department
• Actively participates in UBT performance improvement projects
• Supports the sustainability efforts of the Food and Nutrition department by participating fully in recycling programs
• Perform other duties as determined by the supervisor that are directly related to the job
• Follows appropriate policies and procedures for the use of time in the work environment, including absenteeism and tardiness
• Monitors and takes corrective action to prevent recurring absences
• Returns promptly from breaks and schedules them in concert with co-workers to provide appropriate coverage of department and guest care activities
• Maintains confidentiality of all client and organizational records
• Addresses members by their proper titles and last names
• Assists customers or connects customers to the appropriate person
• Applies the same courtesy standards to customers on the telephone as in person

Skills on Resume: 

• Equipment Reporting (Hard Skills)
• Interpersonal (Soft Skills)
• Policy Knowledge (Hard Skills)
• Phone Etiquette (Soft Skills)
• Team Participation (Soft Skills)
• Recycling Support (Soft Skills)
• Time Management (Soft Skills)
• Client Confidentiality (Soft Skills)

Job Summary: 

• Answer call lights and communicate needs to CNAs
• Assists residents with basic non-direct care requests such as providing water, delivering food, opening doors and providing companionship to residents
• Follows and supports fire safety and infection control practices and promptly reports any unsafe conditions or equipment to the immediate supervisor
• Greets residents, visitors, and team members courteously and answers phones
• Assists with meals including delivering food and collecting trays
• Assists with housekeeping and laundry services including tidying resident rooms, making empty beds, sanitizing high-touch areas, cleaning wheelchairs and collecting laundry 
• Supports a dignified and caring atmosphere with residents, residents' families, visitors and staff
• Protects the privacy and confidentiality of information about residents, employees, the facility, and company information and records
• Maintains a safe and secure working environment and practices safe working habits

Skills on Resume: 

• Call Light Response (Hard Skills)
• Resident Assistance (Soft Skills)
• Safety Compliance (Hard Skills)
• Courteous Communication (Soft Skills)
• Meal Support (Hard Skills)
• Housekeeping Duties (Hard Skills)
• Dignified Care (Soft Skills)
• Privacy Protection (Soft Skills)