Published: Mar 11, 2025 – The Fulfillment Specialist ensures the timely preparation and delivery of disclosure and appraisal packages, maintaining compliance with mailing rule requirements. This role involves accurately inputting delivery and mailing dates into the Loan Origination System (LOS) and managing internal Help Desk requests to provide efficient communication and resolution. Additionally, the specialist oversees document handling with shred service vendors and supports mail packaging tasks to meet scheduled deadlines.

Tips for Fulfillment Specialist Skills and Responsibilities on a Resume
1. Fulfillment Specialist, Green Valley Logistics, Denver, CO
Job Summary:
- Oversee fulfillment of HA orders
- Oversee fulfillment of Faire orders
- Ensure filter and work orders are shipped in a timely and accurate manner
- Manage daily pick-ups with the shipping provider packages at the end of the day - get them out, take them to the post office
- Fulfill all custom orders on time and make moves if there are outstanding items missing
- Ensure that there are no old, unfulfilled orders
- Process all incoming returns/exchanges
- Oversee inventory accuracy/entering and bring attention to errors or inconsistencies
- Ensure all orders are packaged with the correct contents
- Identify and pull aside any errors during fulfillment
Skills on Resume:
- Order Fulfillment Management (Hard Skills)
- Shipping Coordination (Hard Skills)
- Inventory Management (Hard Skills)
- Attention to Detail (Soft Skills)
- Time Management (Soft Skills)
- Problem Solving (Soft Skills)
- Customer Service (Soft Skills)
- Process Improvement (Soft Skills)
2. Fulfillment Specialist, Apex Distribution Services, Dallas, TX
Job Summary:
- Review loan requests, noting pertinent information to assist with approval or denial based on established guidelines.
- Perform final quality control of pending loan applications, communicating with branches and members for follow-up on missing/required information.
- Maintain department standards to ensure appropriate turn-around time for loan decisions and funding.
- Corresponds with members via e-mail, phone, or mail to follow up on non-funded loan requests.
- Actively cross-sell credit union products and services based on member needs that are obtained from a review of the member’s account and credit reports.
- Prepares paperwork for loan applications
- Runs reports, retrieves credit ratings, reviews files, and works up applications.
- Performs coding and posting functions and prepares all necessary documents for the closing of consumer loans.
- Coordinates loan closings with branches and closes loans as necessary.
- Performs processing of all home equity loans.
- Responsible for review of title opinion and related paperwork.
- Creates required home equity loan documents and disclosures.
Skills on Resume:
- Loan Review and Analysis (Hard Skills)
- Quality Control (Hard Skills)
- Customer Communication (Soft Skills)
- Cross-selling (Soft Skills)
- Document Preparation (Hard Skills)
- Credit Report Analysis (Hard Skills)
- Loan Closing Coordination (Hard Skills)
- Home Equity Loan Processing (Hard Skills)
3. Fulfillment Specialist, Prime Warehouse Solutions, Atlanta, GA
Job Summary:
- Distributes loan paperwork to branches and appropriate personnel.
- Reviews finalized documents for accuracy and performs necessary lien recording.
- Assists with indirect loan processing, including reporting, file assignment, claims, and ancillary refunds.
- Types and mails denial letters and related correspondence.
- Coordinates lien filing and release with branches and third-party vendors.
- Actively works exception reporting to ensure accurate and timely lien filing to protect credit union interests.
- Processes loan file maintenance and transaction adjustments
- Reviews and prepares for scanning loan file maintenance requests.
- Receives and screens telephone calls.
- Answers routine questions or directs them to appropriate personnel.
- Records and relays messages.
- Completes loan processing duties following established policies, procedures, and regulations.
Skills on Resume:
- Loan Documentation (Hard Skills)
- Lien Recording (Hard Skills)
- Indirect Loan Processing (Hard Skills)
- Exception Reporting (Hard Skills)
- Customer Service (Soft Skills)
- Communication (Soft Skills)
- Loan Maintenance (Hard Skills)
- Compliance (Hard Skills)
4. Fulfillment Specialist, Horizon Supply Chain, Miami, FL
Job Summary:
- Frequently collect and review market demand, collect, monitor, and track project pipeline
- Report out sales position and lead efforts to minimize availability issues and customer risks.
- Proactively communicate upcoming challenges and potential risks and advise solutions.
- Participate in project execution.
- Measure and report-out service, maximize service levels, and provide availability data to Cross-Functions
- Track range changes and technology updates
- Provide volume inputs for Manufacturing (Short and medium-term production)
- Control inventory levels and mix, deliver inventory targets
- Provide estimates about production/purchasing, sales, inventory
- Actualize fulfillment parameters
- Provide availability data to the Solutions Team
- Follow regulations globally related to Lighting Products, execute necessary actions in Operations
- Drive cross-functional communication between Production, Factory Supply Chain, Product Management, and Commercial
- Provide regular and ad-hoc analytics (forecast, availability, inventory)
- Develop current processes and find opportunities for further improvement and innovation
Skills on Resume:
- Market Demand Analysis (Hard Skills)
- Sales Reporting (Hard Skills)
- Risk Management (Soft Skills)
- Project Execution (Hard Skills)
- Service Level Management (Hard Skills)
- Inventory Control (Hard Skills)
- Cross-functional Communication (Soft Skills)
- Process Improvement (Soft Skills)
5. Fulfillment Specialist, Velocity Fulfillment Services, Phoenix, AZ
Job Summary:
- Review and interpret picking orders for unprinted paper samples, unprinted paper dummy mock-ups, printed samples, and promotional item requests
- Pick and pack orders from inventory of unprinted paper samples, unprinted paper dummy mock-ups, printed paper samples, and promotional items
- Adhere to client packaging requirements
- Cut parent sheet paper for restocking of cut sheet unprinted paper sample inventory
- Cut parent sheet paper for use in assembly of unprinted dummy samples
- Assemble unprinted dummy samples following specifications from pick pack order
- Load and unload trucks
- Organize stock within the racking system
- Prepare receiving documents and forward to Customer Service
- Prepare skids and cartons for shipment, including taping, labeling, and shipping documentation
- Determine appropriate carrier for shipment and arrange for pickup
- Enter appropriate information into FedEx and UPS shipping systems
- Communicate with transportation companies
- Follow all Standard Operation Procedures (SOP’s) about area of responsibility
Skills on Resume:
- Order Interpretation (Hard Skills)
- Inventory Management (Hard Skills)
- Packaging Adherence (Hard Skills)
- Paper Cutting (Hard Skills)
- Sample Assembly (Hard Skills)
- Shipping Coordination (Hard Skills)
- Communication with Carriers (Soft Skills)
- SOP Compliance (Hard Skills)
6. Fulfillment Specialist, Rapid Response Logistics, Seattle, WA
Job Summary:
- Monitor open order and backorder reports to ensure customer orders are filled on a timely basis.
- Review customer orders entered by sales and support for accuracy.
- Work with accounting to approve orders once payment is received or terms are met.
- Fulfill orders in NetSuite and provide necessary shipping documents to other fulfillment centers.
- Inspection and testing of the product before shipment to ensure the customer receives quality products.
- QA, pick, pack, and ship products departing from the Denver warehouse.
- Receive and assess return merchandise authorizations (RMAs) and approve refunds for RMAs.
- Light assembly work to support hardware and Access Control System inventory levels.
- Inform the Sales and Support Team of product stock levels and customer shipment information.
- Track, analyze, and improve shipping costs.
- Maintain, count, and reconcile inventory for accurate monthly/quarterly/year-end reporting.
- Define, document, and improve standard operating procedures.
- Ensure the warehouse area is clean and clear of any hazards or obstructions.
- Refurbish locks and salvage parts to replenish the refurbish parts program.
- Receive, sort, and organize packages and pallets from various parcel carriers at the Denver office.
- Work within the Operations team to help approve and fulfill orders that are drop-shipped to customers.
Skills on Resume:
- Order Monitoring (Hard Skills)
- Order Accuracy Review (Hard Skills)
- Payment Processing (Hard Skills)
- Product Inspection (Hard Skills)
- Warehouse Management (Hard Skills)
- Inventory Reconciliation (Hard Skills)
- Communication with Sales Team (Soft Skills)
- Process Improvement (Soft Skills)
7. Fulfillment Specialist, Mountain Peak Logistics, Salt Lake City, UT
Job Summary:
- Receive merchandise on behalf of customers while verifying the quantity and quality of goods
- Respond to customer inquiries regarding their inventory or shipments, including providing reports
- Maintain positive relationships with customers and external partners, including communication regarding questions related to tasks at hand
- Assemble items into kits or provide support for bulk tasks
- Fulfill and ship orders for physical inventory placed on a variety of systems, including individual customers’ websites and internal client management software.
- Adapt to and pick up new software systems
- Print labels and package items being sent via UPS, FedEx, USPS, and/or freight in a way that ensures their safe delivery
- Assist supervisor in maintaining inventory management supplies, including boxes, labels, and other materials used from day to day
- Embrace and prioritize different tasks from day to day or week to week
Skills on Resume:
- Merchandise Verification (Hard Skills)
- Customer Inquiry Response (Soft Skills)
- Relationship Management (Soft Skills)
- Item Assembly (Hard Skills)
- Order Fulfillment (Hard Skills)
- Software Adaptability (Hard Skills)
- Shipping and Packaging (Hard Skills)
- Inventory Supply Management (Hard Skills)
8. Fulfillment Specialist, BlueSky Shipping Solutions, Charlotte, NC
Job Summary:
- Manage the shipping and receiving side of the Nanoprecise business, ensuring that customer orders are fulfilled on time and inventory is always accounted for based on future company forecast.
- Work closely with the various Nanoprecise shipping partners to ensure no delays in the shipping of customer orders.
- Work closely with overseas suppliers, ensuring future stock is delivered on time so there are no delays when fulfilling customer orders.
- Manage office inventory by keeping a list of company products and SKUs and updating them daily based on what is being shipped and what is being received.
- Take responsibility for invoicing customers once orders have been shipped.
- Review quality of every single SKU that is being shipped to ensure no defective items are being released to the customer
- Manage customer, partner, and distributor relationships using open and clear communication, utilizing internal resources (Software, Hardware, Condition Monitoring team members) and appropriate prioritization.
- Assembling hardware and assisting in pushing out orders when necessary.
- Manage the purchase and procurement of any essential components needed for company products, based on future company forecast.
- Identify and pursue improvements on the offered solutions as well as internal processes with a continuous improvement mindset
Skills on Resume:
- Shipping and Receiving Management (Hard Skills)
- Supplier Coordination (Soft Skills)
- Inventory Management (Hard Skills)
- Invoicing (Hard Skills)
- Quality Control (Hard Skills)
- Relationship Management (Soft Skills)
- Hardware Assembly (Hard Skills)
- Procurement Management (Hard Skills)
9. Fulfillment Specialist, Silverline Distribution, Nashville, TN
Job Summary:
- Prepare disclosure packages to ensure timely delivery to the applicant.
- Compare disclosure packages that are sent electronically but not e-signed to confirm that hard copies are sent to meet mailing rule requirements
- Prepare appraisal packages, as well as other written valuations, developed in connection with the loan application process to ensure prompt delivery to the applicant
- Input accurate delivery, receipt, and/or mailing dates in the Loan Origination System (LOS) detailing disclosures and/or valuations that were sent to the applicant to meet document delivery recordkeeping requirements
- Review and complete Fulfillment Help Desk requests from the internal operational business units to provide prompt communication and resolution
- Monitor internal audit reports within the Fulfillment department, as assigned, for quality checks
- Participate in post‐implementation monitoring to confirm conformity with designated business requirements
- Oversee shred service vendor to confirm documents are handled properly, safely, and securely.
- Provide mail packaging support, including letters, to the Fulfillment Assistant to meet scheduled pick‐up deadlines
Skills on Resume:
- Disclosure Preparation (Hard Skills)
- Document Compliance (Hard Skills)
- Appraisal Preparation (Hard Skills)
- LOS Management (Hard Skills)
- Help Desk Management (Soft Skills)
- Quality Monitoring (Hard Skills)
- Vendor Management (Soft Skills)
- Mail Support (Hard Skills)
10. Fulfillment Specialist, Riverstone Supply Co., Richmond, VA
Job Summary:
- Develops project scope and procurement plan, identifies project and technology spending opportunities to leverage Company volume.
- Locates, analyzes, develops, and recommends preferred sources of supply, both domestically and internationally, to satisfy business requirements.
- Applies knowledge of supply chain management and global commodities within the technology arena to ensure product delivery and quality, and product problem avoidance and resolution.
- Enters into and maintains contracts maximizing cost competitiveness and leveraging projects, as well as brand/group level and corporate spend volumes, while ensuring that procurements comply with company procedures.
- Review and evaluate bids, recommend suppliers and negotiate agreements, monitor and administer agreement, and change orders ensuring compliance with Company and Department policies and procedures.
- Monitors supplier performance and takes corrective action to ensure goods and services are delivered as contracted.
- Works with Leader to establish savings targets, tracks, meets, and reports savings in monthly reports and other department performance metrics.
- Collaborate with the design team and third-party vendors to ensure the development of the “Welcome Package” collateral meets Virgin Voyages' specifications.
- Partner with information technology, third-party vendors, and all key business stakeholders with the technology requirements to support the “Welcome Package” for Sailors.
- Complete User Acceptance Testing and provide post-implementation training/support to all key business units.
- Responsible for ensuring all collateral vendors are achieving Virgin Voyages service standards
- Identify ways to optimize the reordering strategy to ensure maximized cost savings while maintaining appropriate stock and allowing reasonable flexibility for necessary operational changes.
Skills on Resume:
- Project Development (Hard Skills)
- Supplier Analysis (Hard Skills)
- Supply Chain Management (Hard Skills)
- Contract Management (Hard Skills)
- Bid Negotiation (Hard Skills)
- Performance Monitoring (Hard Skills)
- Savings Tracking (Hard Skills)
- Vendor Collaboration (Soft Skills)
11. Fulfillment Specialist, Nova Fulfillment Group, Portland, OR
Job Summary:
- Inventory management, accurate reporting, and device picking
- Perform quality checks on picking accuracy
- Manage workload effectively to ensure customer expected ship-by dates are achieved
- Creating necessary shipping documentation
- Securely pack devices for international shipping
- Day-to-day liaison of courier vendors
- Promote continual improvement within the Fulfilment team
- Maintain good stock control procedures
- Once operational, manage system business rules/logic.
- Ensure fulfillment and mailing of Welcome Packages have been completed on time.
- Benchmark Sailor Satisfaction expectations, travel industry standards, business policies, and best practices.
- Monitor consistencies between electronic content and printed collateral
- Serves as the primary contact for Travel Agents and Sailors regarding information concerning Welcome Package mailings.
Skills on Resume:
- Inventory Management (Hard Skills)
- Quality Control (Hard Skills)
- Workload Management (Soft Skills)
- Shipping Documentation (Hard Skills)
- Packing for International Shipping (Hard Skills)
- Vendor Liaison (Soft Skills)
- Process Improvement (Soft Skills)
- Customer Service (Soft Skills)
12. Fulfillment Specialist, Coastal Logistics Partners, Los Angeles, CA
Job Summary:
- Monitor the efficiency of the production line to ensure timely load and shipment
- Assemble and prepare goods for shipment
- Complete quality assurance testing on goods and products
- Maintain proper storage for material and product inventory in warehouses
- Organize inventory in an easy-to-access process
- Utilize machinery such as forklifts to load orders
- Maintain the quality and upkeep of warehouse equipment, including machinery
- Move materials or completed products and packages to established locations
- Personally manage a large portfolio of home transactions from start of contract through close of escrow, ensuring a seamless process for all customers.
- Serve as the primary point of contact to the title and escrow teams associated with each transaction throughout the process.
- Support the Agent and/or Customer Experience Partners to keep the team updated on the progress of all closings, ensuring possible delays are brought to light.
- Review documentation of each closing transaction for accuracy and reconcile against internal data.
Skills on Resume:
- Production Line Monitoring (Hard Skills)
- Quality Assurance (Hard Skills)
- Inventory Organization (Hard Skills)
- Equipment Operation (Hard Skills)
- Material Handling (Hard Skills)
- Transaction Management (Soft Skills)
- Client Communication (Soft Skills)
- Documentation Review (Hard Skills)
13. Fulfillment Specialist, Cascade Warehousing Solutions, Boise, ID
Job Summary:
- Pick, pack, and fulfill ecommerce orders in an efficient and accurate manner
- Conduct routine audits of inventory levels to maintain highest levels of accuracy
- Maintain an excellent working relationship with the fulfillment team and customer service team and work to support them so that they may deliver excellent experiences for customers
- Receive shipments from manufacturers and third party vendors, store and stock shipments accurately and in an effective manner
- Responsible for checking all shipments for accuracy and verifying that all quantities received match purchase orders and other documents.
- Responsible for proactively communicating any inventory needs/shortages with cofounders
- Responsible for managing warehouse organization and maintenance and ensuring the warehouse is clean and tidy at the end of every day.
- Responsible for accurately labeling, logical placement, neat arrangement, and cleanliness of inventory storage areas
- Handle packages from small envelopes to boxes ranging up to 50 pounds
- Provide customer support for order changes, status updates, late deliveries, or undeliverable packages
- Report supply shortages to the Operations Manager
- Occasionally drop off packages to USPS or FedEx locations for rush orders
- Prepare and clean warehouse areas for following day shipments
Skills on Resume:
- Order Fulfillment (Hard Skills)
- Inventory Auditing (Hard Skills)
- Team Collaboration (Soft Skills)
- Shipment Receiving (Hard Skills)
- Shipment Accuracy Verification (Hard Skills)
- Warehouse Organization (Hard Skills)
- Customer Support (Soft Skills)
- Package Handling (Hard Skills)
14. Order Fulfillment Specialist, RedRock Fulfillment Services, Albuquerque, NM
Job Summary:
- Customer order fulfillment that covers each link from order entry to delivery, communicates with internal customers on order status and ETA status, etc.
- Exploit all approaches to maximize shipment and assist the region to achieve the CA target
- Interlock with the region on the order load plan and pre-assess supply and prepare for capacity, etc.
- Order change and proactive backlog management
- Leverage manufacture, planning, and logistic efforts to meet the service level target or customer requirements, esp. for big deals or urgent orders
- Drive for aging Inventory consumption to meet write-off and aged FGI target
- Lead process optimization projects to enhance process efficiency, reduce lead time, etc.
- Deal with special customer requirements and complaints and improve region satisfaction.
- Edit or cancel orders at customers’ request
- Track and update inventory levels to prevent unfulfillable orders
- Accurately enter manual orders and return authorizations
- Prepare order records for fulfillment and coordinate with the warehouse team to prioritize shipments to meet customer expectations
Skills on Resume:
- Order Fulfillment (Hard Skills)
- Shipment Maximization (Hard Skills)
- Order Management (Hard Skills)
- Inventory Consumption (Hard Skills)
- Process Optimization (Hard Skills)
- Customer Satisfaction (Soft Skills)
- Order Tracking (Hard Skills)
- Coordination with Warehouse (Soft Skills)
15. Inventory and Fulfillment Specialist, Summit Logistics, Minneapolis, MN
Job Summary:
- Make reasonable accommodations to enable individuals with disabilities to perform essential functions.
- Set the standard and provide direction to the team to ensure that inventory protocols and established processes/best practices are being followed through daily validation
- Maintain a positive work atmosphere by acting and communicating with team members, managers, clients, co-workers, and employees in a respectful manner
- Drive accountability of flawless daily execution and react accordingly when results are not being met
- Follow company policies and procedures regarding work quality, dress code, and regulatory compliance.
- Work with management to implement procedures and processes for the daily operation of inventory control throughout the facility
- Accurately monitor and track all items in the facility
- Process all material transfers as the product moves through the facility
- Perform physical inventory audits of all production environments and storage vaults to verify that inventory accuracy is maintained.
- Make any necessary adjustments to inventory resulting from audits within four hours after the physical count was completed, following Company guidelines for documentation of adjustments
- Work with IT or Tech support with any issues that could arise with the software
- Maintain a clean, organized, and professional work environment
- Offer exemplary customer service to both internal and external customers
- Support a normal reporting cadence between operations and finance, including submitting weekly inventory variance reports
- Investigate inventory shortages and discrepancies and up-level issues appropriately
- Drive continuous improvement efforts in areas of responsibility
Skills on Resume:
- Reasonable Accommodations (Soft Skills)
- Inventory Management (Hard Skills)
- Team Communication (Soft Skills)
- Accountability (Soft Skills)
- Regulatory Compliance (Hard Skills)
- Inventory Auditing (Hard Skills)
- Customer Service (Soft Skills)
- Continuous Improvement (Soft Skills)