Job Summary: 

• Ensure all operations are carried out in an appropriate, timely, and cost-effective way
• Maintain constant communication between management, staff, customers, and vendors to ensure proper operations of the organization
• Actively formulate and initiate strategic and operational objectives
• Improve operational management systems, processes, and best practices to enhance and sustain the organization’s internal capacity, effectiveness, and efficiency
• Lead, motivate, and support the Operations team, Warehouse Manager, and Warehouse Associates within a time and customer-sensitive environment
• Work closely with the in-house Development team to inspire and implement system ideas
• Identify and address problems and opportunities for the company
• Conduct budget reviews and report cost plans to upper management
• Oversee accounts payable and accounts receivable
• Ensure logistics execution of prefab goods from the planning and forecasting phase until delivery of goods
• Build the communication interface between regions, suppliers, and support items availabilities in the markets (standard and specials)

Skills on Resume: 

• Operations Management (Hard Skills)
• Strategic Planning (Hard Skills)
• Budget Management (Hard Skills)
• Team Leadership (Soft Skills)
• Communication (Soft Skills)
• Process Improvement (Hard Skills)
• Problem Solving (Soft Skills)
• Logistics (Hard Skills)

Job Summary: 

• Track and trace wholesale and production fulfilment status
• Ensure parcels are dispatched and fulfilled promptly
• Complete and review relevant shipment documentation to confirm data accuracy
• Adhere to Vendor Manuals as per partners' requirements
• Constantly assess shipping rates and quotes
• Effectively plan routes and schedules of shipments
• Keep track of return/exchange items
• Compile monthly inventory reports
• Work with the Distribution team to follow up orders effectively
• Maintain effective customer relationships by answering all orders and shipment inquiries
• Coordinate orders and inventory with internal warehouses as well as external vendors
• Generate and assign bar/UPC product codes
• Understand A.I.’s customers, products, goals, and policies
• Proactively recommend improvements within the logistics and delivery department

Skills on Resume: 

• Order Tracking (Hard Skills)
• Shipment Fulfillment (Hard Skills)
• Documentation Accuracy (Hard Skills)
• Vendor Compliance (Hard Skills)
• Shipping Rate Analysis (Hard Skills)
• Route Planning (Hard Skills)
• Inventory Reporting (Hard Skills)
• Customer Relationship Management (Soft Skills)

Job Summary: 

• Build customer-centric logistics and fulfilment strategies to support the Porsche experience
• Manage supply chain operations and processes, including coordination of external manufacturer and setting up inbound logistics
• Develop outbound logistics and fulfillment concepts with internal and external service providers
• Ensure a best-in-class customer experience, including deliveries and returns to end customer
• Consult regarding the implementation of best-in-class return processes in the Direct to Consumer world for customers
• Suggest operational efficiencies, e.g., through competitor analysis and ways to drive cost reduction and CX enhancement
• Constant analysis and optimization of logistics processes.
• Identify trends or operational deviations that affect plans regarding volumes or costs
• Track performance metrics such as order cycle times, error rates, and customer satisfaction rates to identify areas for improvement
• Monitor SLAs in the context of existing contracts with logistics service providers, commitment of regulating measures
• Support the growth of digital commerce business

Skills on Resume: 

• Logistics Strategy (Hard Skills)
• Supply Chain Management (Hard Skills)
• Fulfillment Development (Hard Skills)
• Customer Experience Management (Soft Skills)
• Return Process Implementation (Hard Skills)
• Operational Efficiency (Hard Skills)
• Performance Metrics Tracking (Hard Skills)
• Digital Commerce Support (Hard Skills)

Job Summary: 

• Work alongside third-party logistics (3PL) and communicate business requirements such as volumes and upcoming campaigns, ensuring their successful execution
• Conduct monthly reviews on 3PLs' operational performances
• Identify any issue that may affect the operational processes and define solutions
• Define a plan to increase productivity and reduce costs
• Lead numerous projects improving efficiency, customer experience, and cost
• Track inventory levels and ensure their accuracy
• Participate in the budget forecast
• Manage invoice reconciliation and solve claims and disputes
• Contribute to the elaboration of RFQ documentation
• Identify potential partners, asses proposals, negotiate and take the final decision
• Analyze improvement requests from users
• Liaise with the Product and Tech teams of the company
• Lead the team in the execution of daily activities
• Recruit, train, motivate, and develop team potential

Skills on Resume: 

• 3PL Coordination (Soft Skills)
• Operational Performance Review (Hard Skills)
• Problem Solving (Soft Skills)
• Productivity Improvement (Hard Skills)
• Project Leadership (Soft Skills)
• Inventory Management (Hard Skills)
• Budget Forecasting (Hard Skills)
• Team Leadership (Soft Skills)

Job Summary: 

• Owner of the site supply planning process
• Provides visibility of supply capacity and local supply objectives into the Hub/PG S&OP process
• Provides feedback into S&OP process of site’s ability to support the demand plan
• Owns the inventory or Net Working Capital (NWC) checkbook for the local unit
• Establishes and maintains an inventory management process, including raw materials
• Work in process (WIP), finished goods, and sales above invoicing (project units) in line with Group/Division/Business Unit instructions
• Accountable for inventory within the site and driving inventory optimization projects within the site
• Run a short-term planning process or S&OE process, connecting planning with execution
• Coordinate an appropriate response to unplanned events
• Support the profitable execution of customer orders in coordination with project management, engineering, manufacturing, and procurement
• Leads/contributes to cross-functional initiatives for optimizing customer on-time delivery, lead-time, inventory, resource utilization, and forecast accuracy
• Uses lean 6 sigma tools whenever applicable
• Collaborate with other units in the end-to-end supply chain
• Provides local leadership for the development of best practices in planning systems and integrated ERPs
• Leads local planning function and ensures (with HR Manager support) that local planning teams are properly organized, staffed, skilled and directed
• Guides, motivates, and develops direct and indirect subordinates within HR policies, for the benefit of both ABB and the employee

Skills on Resume: 

• Supply Planning (Hard Skills)
• Inventory Management (Hard Skills)
• Cross-functional Collaboration (Soft Skills)
• Short-term Planning (Hard Skills)
• Lean 6 Sigma (Hard Skills)
• Project Coordination (Soft Skills)
• Leadership and Team Development (Soft Skills)
• ERP Systems (Hard Skills)

Job Summary: 

• Manage all customer orders through all phases of order fulfillment with the goal of meeting or exceeding service level agreement.
• Manage all daily order flow post allocation in a manner that effectively utilizes labor and meets customer expectations.
• Monitor, manage, and communicate key KPI’s across all phases of operations, including but not limited to order processing, ASN confirmations, Involving, and shipping errors
• Provide timely communications to inform internal management on the status of customer orders, changing conditions, and activities that might affect business results.
• Ensure adequate support for customer service inquires and emails related to any concerns.
• Work collaboratively with all cross-functional departments to resolve concerns related to customer service, returns, shipping, and receiving areas quickly.
• Maintain KPI and Labor files on the company's common data storage network and revise on time.
• Participate in special projects and cross-functional teams and perform additional duties
• High level of understanding and participation in the full budgeting process, including budget creation, adhering to the monthly budget, and reporting on monthly results.
• Design an optimal organizational structure to support the successful execution of logistics across the business portfolios in Asia
• Develops and implements plans to ensure successful fulfillment of customer orders on time

Skills on Resume: 

• Order Fulfillment Management (Hard Skills)
• KPI Monitoring (Hard Skills)
• Customer Communication (Soft Skills)
• Cross-functional Collaboration (Soft Skills)
• Data Management (Hard Skills)
• Budgeting (Hard Skills)
• Organizational Design (Hard Skills)
• Process Improvement (Hard Skills)

Job Summary: 

• Provide leadership and vision for the Order Fulfillment team.
• Responsible for all areas of Order Fulfillment, including warehouse, order pulling, and handwork.
• Accountable for achieving all performance objectives within Order Fulfillment relating to employee engagement, service levels, quality, and cost.
• Set vision, overall direction, and tactical plans for the Order Fulfillment team.
• Develop, improve, and monitor all systems, processes, and policies in Order Fulfillment.
• Act as a systems integrator within the rest of DaySpring
• Aggressively initiate, lead, and implement critical continuous improvement projects to drive productivity, lower costs, and deliver on business requirements.
• Lead and serve on cross-functional teams to help deliver overall business results with an emphasis on delivering the unified customer experience and cost improvements.
• Develop and grow leaders within the Order Fulfillment team, ensuring seamless leadership transitions during organizational change.
• Drive the Distribution centers to become a trusted operation unit close to the customers that provide differential services
• Improve logistics and fulfillment service by leveraging world-class logistics partners to drive standardization and fulfillment

Skills on Resume: 

• Leadership (Soft Skills)
• Order Fulfillment Management (Hard Skills)
• Performance Management (Hard Skills)
• Process Improvement (Hard Skills)
• Systems Integration (Hard Skills)
• Continuous Improvement (Hard Skills)
• Team Development (Soft Skills)
• Logistics Optimization (Hard Skills)

Job Summary: 

• Manage multiple Supervisors, Warehouse Leads, and up to 100+ full-time/temporary associates
• Build and manage a relationship with customers by maintaining regular communication and partnership
• Plan, monitor, and execute staffing schedules and adjust when needed to ensure proper staffing levels that support operational demands and business objectives
• Manage inbound/receiving, put away, picking, and quality assurance functions in all areas within a fast-paced, dynamic fulfillment center.
• Maintain warehouse organization and inventory accuracy
• Maintain productivity, customer service, and safety standards daily
• Provide superior customer service and maintain professional and courteous relations with strategic partners
• Promote constant and measurable improvement, teach and enforce SCLS’ Quality Policy at all times
• Train, coach, mentor, and develop staff to achieve business objectives while providing career development opportunities, conducting performance reviews
• Manage revenue and expenses within budget, manage and track key performance indicators (KPIs)
• Communicate to operations’ staff in areas such as objectives, policies, procedures, safety methods, practices, programs, etc.

Skills on Resume: 

• Team Management (Soft Skills)
• Customer Relationship Management (Soft Skills)
• Staffing and Scheduling (Hard Skills)
• Warehouse Operations (Hard Skills)
• Inventory Management (Hard Skills)
• Performance Management (Hard Skills)
• Staff Training and Development (Soft Skills)
• Budget Management (Hard Skills)

Job Summary: 

• Lead fulfilment operation, set the standards, train the teams, build the culture, and continuously improve
• Work with team to ensure organised, high-quality daily product fulfilment
• Work closely with tech team to ensure the efficient running of all processes, including in-line labelling, manual labelling, returns, and bulk orders across all SKU's
• Work with the finance/procurement team to ensure parts are kept in stock to meet all fulfilment needs (boxes, labels, yorks, dockets, etc)
• Work with Head of Production to ensure daily labour resources are met in a cost-effective way
• Work with supervisors to ensure accurate time sheets and daily agency booking
• Responsible for planning, implementing, and monitoring accurate and efficient daily fulfilment across all SKU's
• Primary contact with mailing partners to ensure forecasts are up to date and vehicle requirements, etc, are maintained and delivered against.
• Supervision of outputs each day to ensure item collections on time and in full
• Prepare and scale existing setup for growth in new markets and across new product SKU's
• Put in place and monitor ongoing quality standards and processes across all dispatched goods
• Create regular reports and communicate to the leadership team on output and quality
• Work with the wider team (CS, finance, tech, etc) to communicate all relevant aspects of fulfilment and any key initiatives

Skills on Resume: 

• Fulfillment Leadership (Soft Skills)
• Process Optimization (Hard Skills)
• Cross-functional Collaboration (Soft Skills)
• Inventory Management (Hard Skills)
• Resource Planning (Hard Skills)
• Quality Assurance (Hard Skills)
• Reporting and Communication (Soft Skills)
• Scalability Planning (Hard Skills)

Job Summary: 

• Design beautifully logical processes that improve order speed and accuracy.
• Provide training and documentation on product sourcing and fulfillment standards.
• Implement clear KPIs for all roles and ensure adherence to minimum targets.
• Provide one-on-one coaching in a way that helps team members feel valued and excited to improve.
• Interact with Shop, Shipping, and other departments to resolve process issues.
• Use reporting to keep a clear perspective on team performance.
• Constantly reduce waste and improve team effectiveness.
• Handle one-off projects related to process improvements, documentation, reporting, or similar.
• Run daily meetings to stay in touch with the team’s needs, offer coaching, and make adjustments.
• Be an advocate for the team.
• Make sure that people have the knowledge and tools to do their job well - happy team members create happy customers.
• Work closely with operations, planning, and marketing teams to coordinate new product launches
• Work closely with customer experience to ensure that customers are happy with every unboxing experience

Skills on Resume: 

• Process Design (Hard Skills)
• Training and Documentation (Hard Skills)
• KPI Management (Hard Skills)
• Coaching and Mentorship (Soft Skills)
• Cross-functional Collaboration (Soft Skills)
• Performance Reporting (Hard Skills)
• Continuous Improvement (Hard Skills)
• Team Advocacy (Soft Skills)

Job Summary: 

• Manages a team of design and marketing specialists, leads by example
• Inspires, motivates, and manages staff, strictly adhering to the companies’ guidelines and expectations
• Creates, revises, aligns, and implements workflow and processes
• Ensures that each team conducts work per standard, timelines, and KPI targets
• Creates and maintains comprehensive project documentation to continuously improve the operational standards of excellence.
• Manages schedules, work assignments, status reports and the scope of work, milestones, risk, change control, allocated resources, and other things needed to deliver the project per the customer's requirements.
• Ensures that the respective team members are following the proper procedures at all times
• Immediately deals with and resolves all important and urgent task
• Communicates and coordinates effectively with other team members and internal departments
• Ensure effective workforce management for optimum workforce allocation during loading
• Escalate issues regarding process and product to dispatch lead and reach solutions
• Coordinate with the warehouse staff and truck drivers to ensure the timely arrival of inventory at dark stores.

Skills on Resume: 

• Team Leadership (Soft Skills)
• Process Management (Hard Skills)
• Documentation (Hard Skills)
• Resource Management (Hard Skills)
• Problem Solving (Soft Skills)
• Communication (Soft Skills)
• Workforce Management (Hard Skills)
• Logistics Coordination (Hard Skills)

Job Summary: 

• Planning and process execution of fulfillment tasks with a large-scale project
• Optimization of the working processes for the production, personnel, and purchase of materials
• Order-related production work (operation and maintenance of the printing and inserting machines, dispatch preparations, etc.)
• Consultation and coordination with suppliers
• Interface with all other corporate processes and report to the local management team
• Control of the inventory process and securing the quality standards
• Team management, including planning Reports on KPIs, performance, and deadlines
• Training and support in the areas of production, hygiene, organization, and personnel management
• Continuous improvement management.
• Manage, develop, motivate, and integrate employee activity across multiple areas in materials management.
• Develop and execute project and process plans, implement policies and procedures, and set operational goals.
• Acquire resources for projects and processes, monitor progress, and lead process improvements.
• Develop and maintain relationships and partnerships with customers, stakeholders, peers, partners, and direct reports.
• Provide oversight and approval of technical approaches, products, and processes.
• Translate strategic goals into tactical actions that are understandable to the team.

Skills on Resume: 

• Process Optimization (Hard Skills)
• Production Management (Hard Skills)
• Supplier Coordination (Soft Skills)
• Inventory Control (Hard Skills)
• Team Management (Soft Skills)
• Continuous Improvement (Hard Skills)
• Project Planning (Hard Skills)
• Stakeholder Engagement (Soft Skills)

Job Summary: 

• Manages daily workflow to meet performance, quality, and cost targets in a 24-hour, multi-site operation.
• Forms collaborative relationships across plants and all levels of the organization
• Responsible for warehouse-related KPI’s such as Quality, Overall Costs and pallets per hour, Daily Inbound and Outbound Performance, Backlog, and Inventory accuracy.
• Defines long-term strategy for warehousing together with key business partners and ensures timely implementation of agreed plan within budget
• Understand, administer, and enforce all corporate/plant safety compliance rules to employees under direct supervision.
• Ensure inventory accuracy and control, overseeing the receipt, storage, retrieval, and timely dispatch of goods.
• Works closely with the management team to recognize and develop or correct operational bottlenecks.
• Continually work to identify savings opportunities across the network through improved warehousing/shipping operation and exploration of alternative methods to meet or exceed established objectives.
• Directs all incoming and outgoing material shipments and ensures that materials in the warehouse are organized and maintained effectively.
• Maintains adequate inventory levels to meet customer needs, suggests inventory changes, and ensures accurate inventory control and record keeping.
• Drives optimization activities in layout, warehouse processes, and IT solutions to drive efficiency.
• Develops annual workforce plan and efficiently allocates and manages staff resources according to changing needs.
• Collaborates/coordinates with manufacturing, planning, sales, and transportation teams to review processes and identify opportunities to drive improvement.
• Identifies and implements efficiency improvement opportunities for operational excellence and aligns initiatives with any existing organizational programs supporting continuous improvement.

Skills on Resume: 

• Workflow Management (Hard Skills)
• KPI Management (Hard Skills)
• Strategic Planning (Hard Skills)
• Safety Compliance (Hard Skills)
• Inventory Control (Hard Skills)
• Process Optimization (Hard Skills)
• Staff Management (Soft Skills)
• Cross-functional Collaboration (Soft Skills)

Job Summary: 

• Coordinate with the operations team to discuss project requirements and align resource allocation for successful project execution
• Monitor project performance with regular reporting and reviews for management purposes
• Maintain professional relationships with clients to ensure optimal level of client satisfaction
• Identify and plan manpower and resource requirements
• Work with internal stakeholders to analyse and evaluate project scope and requirements and develop processes to execute project
• Oversee the coordination and execution of the project until project completion
• Manage project budgets and resource acquisition and allocation
• Design, develop, and supervise the fulfillment process.
• Hire and lead the fulfillment team when needed.
• Partner and align with another department (Sales, Operations, Tech) to drive an increasingly better customer experience and overcome obstacles to improvement.
• Communicate with supervisors, peers, and subordinates to receive feedback
• Help to establish standard processes, policies, and procedures for fulfillment
• Train personnel on the established fulfillment policies and procedures
• Properly staff a team of fulfillment personnel, schedule shifts, and delegate work accordingly
• Work with production management to establish fulfillment standards for estimating total time for completion of jobs

Skills on Resume: 

• Project Coordination (Soft Skills)
• Performance Monitoring (Hard Skills)
• Client Relationship Management (Soft Skills)
• Resource Planning (Hard Skills)
• Process Development (Hard Skills)
• Budget Management (Hard Skills)
• Team Leadership (Soft Skills)
• Staff Training (Soft Skills)

Job Summary: 

• Supervise daily operations of the on-site processing, fulfillment, and shipping of Modere customer orders.
• Participate in general planning, contribute to the MRP processes, identify pertinent information, and deliver timely reports to various executive staff of shipping status
• Maintain, review, and author all fulfillment-related standard operating procedures (SOPs).
• Communicate with other departments to address, correct, or clarify issues with inventory needs.
• Maintain fulfillment-specific KPIs to ensure throughput and efficiency goals are met.
• Coordinate with Quality, Purchasing, and Planning departments for the receipt and inbounding of inventory into the Fulfillment warehouse.
• Coordinate with Modere’s North American market on daily customer orders, which includes providing updates on the processing and shipping status of daily customer orders.
• Generate monthly, quarterly, and annual fulfillment reports that reflect costs, transit times, and shipment accuracy.
• Work with 3PL partners to receive and store Modere inventory and fulfill and ship customer orders.
• Work with carriers to support the pickup and delivery of customer orders.
• Oversee inventory management for fulfillment warehouse, including all warehouse transactions and quarterly cycle counts.
• Provide ongoing training to the fulfillment team.

Skills on Resume: 

• Operations Supervision (Soft Skills)
• Reporting and Analysis (Hard Skills)
• SOP Management (Hard Skills)
• Cross-department Communication (Soft Skills)
• KPI Management (Hard Skills)
• Inventory Coordination (Hard Skills)
• Partner Collaboration (Soft Skills)
• Staff Training (Soft Skills)

Job Summary: 

• Scale the department strategy to include innovation/improvements for processes, technology, policies, and procedures to support the ease of doing business for the customer.
• Develop, document, and implement department processes and procedures.
• Create process excellence by actively managing and improving all metrics and goals for the team with accuracy, scalability, customer service, and fiscal responsibility in mind.
• Promotes and sustains a culture of collaboration, growth, and accountability while also being a champion for good design within the company.
• Manage warehouse inventory levels and quality of inventory in a layout that minimizes the cost of filling customer orders.
• Managerial responsibility for interpreting, organizing, executing, and coordinating staffing of cases based on capacity and project needs.
• Provides training and development to direct reports within the department in team management and communication.
• Strives to understand the goals of cross-functional teams to better implement sustainable improvement within the department and across the company.
• Asks questions to better understand ‘why’ decisions are being made.
• Evaluates available data insights to help guide design decisions and better connect with an audience.
• Develops vision and executes growth plan for department in regards to hiring, recruiting, and staff retention while gaining consensus among stakeholders for a company that is in high-growth mode.

Skills on Resume: 

• Process Improvement (Hard Skills)
• Documentation (Hard Skills)
• Metrics Management (Hard Skills)
• Team Leadership (Soft Skills)
• Inventory Management (Hard Skills)
• Staff Development (Soft Skills)
• Cross-functional Coordination (Soft Skills)
• Data-driven Decisions (Hard Skills)

Job Summary: 

• Plan, direct, supervise, and control the execution of all day-to-day fulfillment and warehouse activities, technical, and fiscal functions of operations.
• Open and close Fulfillment Center, managing all order processing functions from intake of order, assembly, pick and packing, and shipping.
• Setup and manage all Warehouse and Inventory WMS functions.
• Innovate and implement new strategies to set the Company apart.
• Contribute to the company’s bottom line by reducing costs and improving efficiencies.
• Provide leadership, training, and direction to all fulfillment employees.
• Do yearly performance evaluations on fulfillment and warehouse employees
• Educate and enforce general company policies.
• Lead and execute quality certifications for the plant.
• Lead a team of 25+ hourly employees, providing them with necessary tools, proper training, and quality direction
• Design and implement a solid and efficient process and procedures for essential warehouse functions (receiving, shipping, and distribution) to ensure high productivity
• Create a positive team dynamic that encourages all employees to provide feedback and drive change within the facility, adapt to the ever-changing business, and stay focused on the customer experience
• Ensure compliance with health and safety policies

Skills on Resume: 

• Operations Management (Hard Skills)
• Warehouse Management (Hard Skills)
• Process Innovation (Hard Skills)
• Cost Reduction (Hard Skills)
• Team Leadership (Soft Skills)
• Performance Evaluation (Hard Skills)
• Policy Enforcement (Hard Skills)
• Safety Compliance (Hard Skills)