FRONT OFFICE RESUME EXAMPLE

Published: Jun 18, 2025 - The Front Office Professional provides administrative and customer service support to ensure efficient front desk operations in a professional environment. This role involves managing scheduling, phone handling, visitor reception, and coordination of office resources to facilitate smooth daily activities. This position also maintains a clean, organized workspace and upholds company standards in communication and presentation.

Tips for Front Office Skills and Responsibilities on a Resume

1. Front Office Administrator, Lakeside Solutions LLC, Glendale, CA

Job Summary: 

  • Coordinate the day-to-day functioning of the reception area
  • Greet visitors and answer telephone calls
  • Manage customer queries and handle correspondence
  • Assist all departments in general admin tasks
  • Operate coffee-making equipment
  • Prepare and present beverages
  • Record and accurately process payments from customers
  • Comply with health, safety, and hygiene guidelines and regulations
  • Maintain a clean and hygienic work area, dismantle and clean machinery
  • Accountable for monitoring inventory


Skills on Resume: 

  • Reception Operations (Hard Skills)
  • Customer Service (Soft Skills)
  • Call Handling (Soft Skills)
  • Admin Support (Hard Skills)
  • Beverage Prep (Hard Skills)
  • Payment Processing (Hard Skills)
  • Safety Compliance (Hard Skills)
  • Workplace Hygiene (Soft Skills)

2. Front Office Administrative Assistant, Evergreen Business Partners, Plano, TX

Job Summary: 

  • Represent the company professionally while answering phones, managing email communications, and greeting guests.
  • Facilitate meals for employees and catering for events.
  • Manage mailings, FedEx, and couriers.
  • Assist business and operational teams with specific projects.
  • Provide new employees with an office tour and informational support.
  • Support data management efforts such as documenting, organizing, and archiving.
  • Monitor, organize, and procure shared resources, including supplies and corporate-branded items.
  • Coordinate meetings, conference calls on behalf of the company's professionals.
  • Maintain the cleanliness and appearance of the Reception area and public office spaces.
  • Assist with travel arrangements and event planning


Skills on Resume: 

  • Professional Representation (Soft Skills)
  • Event Catering (Hard Skills)
  • Mail Management (Hard Skills)
  • Project Assistance (Soft Skills)
  • Employee Onboarding (Soft Skills)
  • Data Management (Hard Skills)
  • Resource Procurement (Hard Skills)
  • Meeting Coordination (Hard Skills)

3. Front Desk Office Coordinator, Blue Horizon Enterprises, Sarasota, FL

Job Summary: 

  • Welcomes visitors by greeting them, in person or on the telephone, answering or referring inquiries.
  • Answers telephone, screens, and directs calls.
  • Responds professionally to visitors and callers
  • Maintains multi-line switchboard/telecommunication system.
  • Directs visitors to the correct destination.
  • Maintains reception appointment diary (manually or electronically), schedules appointments.
  • Ensures knowledge of staff movements in and out of the organization.
  • Maintains security by following procedures, monitoring visitor access and maintaining security awareness, and monitoring the logbook.
  • Coordinates conference and meeting room bookings, and organizes and sets up catering orders.


Skills on Resume: 

  • Visitor Greeting (Soft Skills)
  • Call Screening (Hard Skills)
  • Professional Communication (Soft Skills)
  • Switchboard Operation (Hard Skills)
  • Visitor Direction (Soft Skills)
  • Appointment Scheduling (Hard Skills)
  • Staff Monitoring (Hard Skills)
  • Security Procedures (Hard Skills)

4. Lead Front Office Java Developer, Crestview Capital Advisors, Edison, NJ

Job Summary: 

  • Work as part of the wider Pricing/eTrading development team with the client.
  • Develop software, delivering to agreed requirements, using an agile delivery process and adhering to agreed standards for Documentation, System Testing, User Acceptance Testing, and Change Control
  • Keep close communication with technical architects and leverage reusable software to facilitate quick time-to-market
  • Gather, understand, and analyse functional requirements directly from the Front Office Trading and Sales desks (with particular focus on the USD IRS desk)
  • Work with business and product leaders to understand their key drivers and help them understand how technology should influence their strategy
  • Contribute to architecture decisions and planning sessions
  • Evaluate technologies for research and Proof of Concept
  • Support all implemented solutions, including incident, problem, and defect management, and appropriately cross-train other members within the team so that they can do the same


Skills on Resume: 

  • Software Development (Hard Skills)
  • Agile Delivery (Hard Skills)
  • Technical Communication (Soft Skills)
  • Requirements Analysis (Hard Skills)
  • Business Collaboration (Soft Skills)
  • Architecture Planning (Hard Skills)
  • Technology Evaluation (Hard Skills)
  • Solution Support (Hard Skills)

5. Front Office Manager, Sunrise Hospitality Group, Eugene, OR

Job Summary: 

  • Manage the Front Office department, which includes up to 10 employees 
  • Personnel responsibility, including hiring and training of new employees 
  • Employee planning, including duty schedule creation and coordination of the reception team 
  • Implement the internal training 
  • Actively cooperate and support in the reservation and event sales departments 
  • Process inquiries and reservations 
  • Ensure a smooth daily business 
  • Guest service and complaint management 
  • Exchange and ongoing communication with other departments 
  • Comply with and further develop quality standards 
  • Monthly accounting, inventories, and reports 


Skills on Resume: 

  • Team Management (Soft Skills)
  • Staff Training (Hard Skills)
  • Duty Scheduling (Hard Skills)
  • Reservation Support (Soft Skills)
  • Inquiry Processing (Hard Skills)
  • Guest Service (Soft Skills)
  • Department Coordination (Soft Skills)
  • Quality Compliance (Hard Skills)

6. Front Office Specialist, Harmony Health Clinic, Allentown, PA

Job Summary: 

  • Serve as a patient advocate during the patient exam and treatment
  • Interview patients to obtain medical information and measure their vital signs, weight, and height
  • Show patients to examination rooms, procedure rooms, and prepare them for the physician
  • Record patients' medical history, medications, allergies, and vital statistics
  • Ensure proper consent forms are obtained before preparing a patient for treatment
  • Explain treatment procedures, medications, and physicians' instructions to patients
  • Under Provider direction, authorize drug refills and provide prescription information to pharmacies.
  • Prepare treatment rooms for patient examinations, keeping the rooms neat and clean
  • Fax referrals and imaging orders
  • Submit medication prior authorizations
  • Answer phones in a polite and professional manner


Skills on Resume: 

  • Patient Advocacy (Soft Skills)
  • Patient Interviewing (Soft Skills)
  • Room Preparation (Hard Skills)
  • Medical Documentation (Hard Skills)
  • Consent Management (Hard Skills)
  • Procedure Explanation (Soft Skills)
  • Prescription Processing (Hard Skills)
  • Phone Etiquette (Soft Skills)

7. Front Office Supervisor, Maplewood Student Living, Bellevue, WA

Job Summary: 

  • Manage the day-to-day administrative operations.
  • Recruit, manage, and develop a team of high-performing staff.
  • Build and maintain relationships with each key stakeholder group (investors, university housing bodies, key learning institutions).
  • Work with universities in relation to leasing.
  • Ongoing management of the apartments, including inspections and maintenance requests.
  • Manage the property’s financial performance.
  • Maintain the property to the highest level of cleanliness and presentation.
  • Foster and assist with the Community Spirit Program.
  • Prepare and provide any reports for senior management.
  • Assist with the recruitment, training, and management of a team of Residential Advisors.
  • Be an active member of the emergency response team during shift times and after-hours.


Skills on Resume: 

  • Admin Operations (Hard Skills)
  • Team Leadership (Soft Skills)
  • Stakeholder Relations (Soft Skills)
  • Leasing Coordination (Hard Skills)
  • Property Management (Hard Skills)
  • Financial Management (Hard Skills)
  • Facility Maintenance (Hard Skills)
  • Community Engagement (Soft Skills)