FRONT OFFICE RESUME EXAMPLE
Published: Jun 18, 2025 - The Front Office Professional provides administrative and customer service support to ensure efficient front desk operations in a professional environment. This role involves managing scheduling, phone handling, visitor reception, and coordination of office resources to facilitate smooth daily activities. This position also maintains a clean, organized workspace and upholds company standards in communication and presentation.


Tips for Front Office Skills and Responsibilities on a Resume
1. Front Office Administrator, Lakeside Solutions LLC, Glendale, CA
Job Summary:
- Coordinate the day-to-day functioning of the reception area
- Greet visitors and answer telephone calls
- Manage customer queries and handle correspondence
- Assist all departments in general admin tasks
- Operate coffee-making equipment
- Prepare and present beverages
- Record and accurately process payments from customers
- Comply with health, safety, and hygiene guidelines and regulations
- Maintain a clean and hygienic work area, dismantle and clean machinery
- Accountable for monitoring inventory
Skills on Resume:
- Reception Operations (Hard Skills)
- Customer Service (Soft Skills)
- Call Handling (Soft Skills)
- Admin Support (Hard Skills)
- Beverage Prep (Hard Skills)
- Payment Processing (Hard Skills)
- Safety Compliance (Hard Skills)
- Workplace Hygiene (Soft Skills)
2. Front Office Administrative Assistant, Evergreen Business Partners, Plano, TX
Job Summary:
- Represent the company professionally while answering phones, managing email communications, and greeting guests.
- Facilitate meals for employees and catering for events.
- Manage mailings, FedEx, and couriers.
- Assist business and operational teams with specific projects.
- Provide new employees with an office tour and informational support.
- Support data management efforts such as documenting, organizing, and archiving.
- Monitor, organize, and procure shared resources, including supplies and corporate-branded items.
- Coordinate meetings, conference calls on behalf of the company's professionals.
- Maintain the cleanliness and appearance of the Reception area and public office spaces.
- Assist with travel arrangements and event planning
Skills on Resume:
- Professional Representation (Soft Skills)
- Event Catering (Hard Skills)
- Mail Management (Hard Skills)
- Project Assistance (Soft Skills)
- Employee Onboarding (Soft Skills)
- Data Management (Hard Skills)
- Resource Procurement (Hard Skills)
- Meeting Coordination (Hard Skills)
3. Front Desk Office Coordinator, Blue Horizon Enterprises, Sarasota, FL
Job Summary:
- Welcomes visitors by greeting them, in person or on the telephone, answering or referring inquiries.
- Answers telephone, screens, and directs calls.
- Responds professionally to visitors and callers
- Maintains multi-line switchboard/telecommunication system.
- Directs visitors to the correct destination.
- Maintains reception appointment diary (manually or electronically), schedules appointments.
- Ensures knowledge of staff movements in and out of the organization.
- Maintains security by following procedures, monitoring visitor access and maintaining security awareness, and monitoring the logbook.
- Coordinates conference and meeting room bookings, and organizes and sets up catering orders.
Skills on Resume:
- Visitor Greeting (Soft Skills)
- Call Screening (Hard Skills)
- Professional Communication (Soft Skills)
- Switchboard Operation (Hard Skills)
- Visitor Direction (Soft Skills)
- Appointment Scheduling (Hard Skills)
- Staff Monitoring (Hard Skills)
- Security Procedures (Hard Skills)
4. Lead Front Office Java Developer, Crestview Capital Advisors, Edison, NJ
Job Summary:
- Work as part of the wider Pricing/eTrading development team with the client.
- Develop software, delivering to agreed requirements, using an agile delivery process and adhering to agreed standards for Documentation, System Testing, User Acceptance Testing, and Change Control
- Keep close communication with technical architects and leverage reusable software to facilitate quick time-to-market
- Gather, understand, and analyse functional requirements directly from the Front Office Trading and Sales desks (with particular focus on the USD IRS desk)
- Work with business and product leaders to understand their key drivers and help them understand how technology should influence their strategy
- Contribute to architecture decisions and planning sessions
- Evaluate technologies for research and Proof of Concept
- Support all implemented solutions, including incident, problem, and defect management, and appropriately cross-train other members within the team so that they can do the same
Skills on Resume:
- Software Development (Hard Skills)
- Agile Delivery (Hard Skills)
- Technical Communication (Soft Skills)
- Requirements Analysis (Hard Skills)
- Business Collaboration (Soft Skills)
- Architecture Planning (Hard Skills)
- Technology Evaluation (Hard Skills)
- Solution Support (Hard Skills)
5. Front Office Manager, Sunrise Hospitality Group, Eugene, OR
Job Summary:
- Manage the Front Office department, which includes up to 10 employees
- Personnel responsibility, including hiring and training of new employees
- Employee planning, including duty schedule creation and coordination of the reception team
- Implement the internal training
- Actively cooperate and support in the reservation and event sales departments
- Process inquiries and reservations
- Ensure a smooth daily business
- Guest service and complaint management
- Exchange and ongoing communication with other departments
- Comply with and further develop quality standards
- Monthly accounting, inventories, and reports
Skills on Resume:
- Team Management (Soft Skills)
- Staff Training (Hard Skills)
- Duty Scheduling (Hard Skills)
- Reservation Support (Soft Skills)
- Inquiry Processing (Hard Skills)
- Guest Service (Soft Skills)
- Department Coordination (Soft Skills)
- Quality Compliance (Hard Skills)
6. Front Office Specialist, Harmony Health Clinic, Allentown, PA
Job Summary:
- Serve as a patient advocate during the patient exam and treatment
- Interview patients to obtain medical information and measure their vital signs, weight, and height
- Show patients to examination rooms, procedure rooms, and prepare them for the physician
- Record patients' medical history, medications, allergies, and vital statistics
- Ensure proper consent forms are obtained before preparing a patient for treatment
- Explain treatment procedures, medications, and physicians' instructions to patients
- Under Provider direction, authorize drug refills and provide prescription information to pharmacies.
- Prepare treatment rooms for patient examinations, keeping the rooms neat and clean
- Fax referrals and imaging orders
- Submit medication prior authorizations
- Answer phones in a polite and professional manner
Skills on Resume:
- Patient Advocacy (Soft Skills)
- Patient Interviewing (Soft Skills)
- Room Preparation (Hard Skills)
- Medical Documentation (Hard Skills)
- Consent Management (Hard Skills)
- Procedure Explanation (Soft Skills)
- Prescription Processing (Hard Skills)
- Phone Etiquette (Soft Skills)
7. Front Office Supervisor, Maplewood Student Living, Bellevue, WA
Job Summary:
- Manage the day-to-day administrative operations.
- Recruit, manage, and develop a team of high-performing staff.
- Build and maintain relationships with each key stakeholder group (investors, university housing bodies, key learning institutions).
- Work with universities in relation to leasing.
- Ongoing management of the apartments, including inspections and maintenance requests.
- Manage the property’s financial performance.
- Maintain the property to the highest level of cleanliness and presentation.
- Foster and assist with the Community Spirit Program.
- Prepare and provide any reports for senior management.
- Assist with the recruitment, training, and management of a team of Residential Advisors.
- Be an active member of the emergency response team during shift times and after-hours.
Skills on Resume:
- Admin Operations (Hard Skills)
- Team Leadership (Soft Skills)
- Stakeholder Relations (Soft Skills)
- Leasing Coordination (Hard Skills)
- Property Management (Hard Skills)
- Financial Management (Hard Skills)
- Facility Maintenance (Hard Skills)
- Community Engagement (Soft Skills)