Job Summary: 

• Assist with client documents, questionnaires, transcribe notes, forms, and other office materials 
• Answer phone calls, transfer or record a message
• Assist client with certain request 
• Assist in the scanning of client documents
• Learn investment documents/forms to be prepared for clients 
• Assist with client meetings
• Assist with communications with clients
• Send documents via e-mail, mail, or online portal
• Call clients with appointment reminders, and schedule review appointments
• Process client’s payments for tax return pick-ups
• Keep forms and template files updated and organized

Skills on Resume: 

• Document Management (Hard Skills)
• Phone Handling (Soft Skills)
• Client Support (Soft Skills)
• Scanning (Hard Skills)
• Investment Forms Knowledge (Hard Skills)
• Meeting Coordination (Soft Skills)
• Communication (Soft Skills)
• Payment Processing (Hard Skills)

Job Summary: 

• As a gateway to the hospital, guide, greet, and direct the visitors/relatives/patients.
• Distribute and display the brochures and the relevant Marketing/P.R. material at the reception.
• Take responsibility for issuing visitor's pass.
• Interpret policies and procedures about the department.
• Perform secretarial and clerical functions.
• Guide the patients for the IPD and OPD services in the hospital.
• Sorts and routes all incoming mail.
• Maintain confidentiality in all matters relating to residents, patients, and employees.
• Assist the relatives of the patients for admission.
• Direct and guide the visitors to their respective destinations within the hospital premises.

Skills on Resume: 

• Visitor Guidance (Soft Skills)
• Marketing Material Distribution (Hard Skills)
• Pass Issuance (Hard Skills)
• Policy Interpretation (Hard Skills)
• Clerical Support (Hard Skills)
• Patient Guidance (Soft Skills)
• Mail Sorting (Hard Skills)
• Confidentiality (Soft Skills)

Job Summary: 

• Greeting and receiving guests.
• Issuing and checking visitor passes.
• Maintaining the security of the office by observing security measures and controlling access via the reception desk.
• Directing visitors to the appropriate person and room.
• Digital visitor registration and maintenance of the reception calendar.
• Preparing conference rooms for meetings.
• Maintaining meeting and conference room calendars, and coordinating appointments.
• Answering and forwarding incoming calls.
• Email inbox handling and forwarding, internal mail to relevant stakeholders.
• Provide basic and simple information, in person and by phone/email.
• Booking travel and accommodation.
• Carry out other commercial duties of the receptionist, e.g. filing, photocopying, and administrative duties.

Skills on Resume: 

• Guest Reception (Soft Skills)
• Pass Issuance (Hard Skills)
• Office Security (Hard Skills)
• Visitor Direction (Soft Skills)
• Digital Registration (Hard Skills)
• Conference Room Preparation (Hard Skills)
• Appointment Coordination (Soft Skills)
• Call Handling (Soft Skills)

Job Summary: 

• Performs all duties of a Front Office Assistant I.
• Performs billing procedures including cashier, running receipts, and charge summaries into the computer system.
• Primary backup to the Front Office Team Lead.
• Assist leads in training new staff.
• Answer phone requests and obtain proper legal consent.
• Manages conference room schedules and assists in planning/preparing for meetings.
• Takes meeting minutes for various internal meetings.
• Responsible for reviewing probation reports and informing patients of probation time frame.
• Assist the lead in reviewing NEMS-generated reports such as billing, discrepancies in coding, and "fix it reports".

Skills on Resume: 

• Front Office Support (Soft Skills)
• Billing Procedures (Hard Skills)
• Team Backup (Soft Skills)
• Staff Training (Soft Skills)
• Phone Handling (Soft Skills)
• Conference Room Management (Hard Skills)
• Meeting Minutes (Hard Skills)
• Report Review (Hard Skills)

Job Summary: 

• Act as a central information desk for the school.
• Respond to requests of teachers, parents, staff, students, and visitors from the school front office.
• Record and track employees when notified of off-campus status.
• Answer phone calls and transfer to appropriate parties.
• Monitor daily attendance for students including late arrivals and early departures.
• Greet visitors and maintain visitor station with name tags, and sign-in book.
• Maintain accurate, current information on all events at school to provide accurate information for interested parties.
• Assist departments by distributing, collecting, and mailing various school-related materials.
• Oversee mail sent and received, responsible for postage machine balance, and assist with large mailings.
• Make reservations for buses for class field trips and reserve motor coach when necessary for school events.   
• Support field trips and camp procedures, including organizing forms for teachers and reviewing field trip drivers for insurance coverage and background checks.
• Schedule and organize School Photo Day.
• Support in the coordination and documentation of safety drills.   
• Act as the purchasing coordinator for school-wide supplies.

Skills on Resume: 

• Information Desk Support (Soft Skills)
• Request Handling (Soft Skills)
• Attendance Monitoring (Hard Skills)
• Phone Handling (Soft Skills)
• Visitor Management (Hard Skills)
• Event Coordination (Hard Skills)
• Mail Management (Hard Skills)
• Field Trip Coordination (Hard Skills)

Job Summary: 

• Support mission through a variety of administrative, research, and communications functions.
• Provide full administrative support to the Council and Training Fund, as needed.
• Manage office systems and provide day-to-day support to Local union and Training Fund.
• Provide a welcoming, helpful customer service demeanor, often managing complex relations with members and contractors.
• Deliver accurate and thoughtful assistance striving toward a positive interaction.
• Receive and screen phone calls and emails from members and contractors, responding appropriately or forwarding them to the appropriate staff, ensuring a timely response.
• Provide in-person and over-the-phone, customer service and support including accepting dues payments.
• Assist members and contractors with dispatching and updating job site info.
• Assist with data entry, data verification, and filing.
• Lead/direct work with other support staff
• Assist with bookkeeping and accounting.

Skills on Resume: 

• Administrative Support (Soft Skills)
• Office Management (Hard Skills)
• Customer Service (Soft Skills)
• Phone and Email Handling (Soft Skills)
• Dues Payment Processing (Hard Skills)
• Job Site Dispatching (Hard Skills)
• Data Entry and Filing (Hard Skills)
• Bookkeeping Assistance (Hard Skills)

Job Summary: 

• Welcoming visitors and ensuring the first impressions of the company are fabulous as always
• Managing the visitor log and notifying the appropriate employees.
• Reception duties, such as answering phones/emails and directing the calls when necessary.
• Making sure the Lobby is an example of perfection and all office supplies are stocked and refilled.
• Supporting internal and external events and related tasks (arranging refreshments, making sure that kitchens or meeting rooms are ready for these events, etc)
• Assisting the Office Manager with coordinating local activities.
• Sorting and helping with the distribution of mail/packages for employees.
• Being the touch point/contact for the main building reception.
• Helping the Site Lead with general EA tasks/support when required

Skills on Resume: 

• Visitor Reception (Soft Skills)
• Phone and Email Management (Soft Skills)
• Lobby Management (Hard Skills)
• Event Support (Hard Skills)
• Office Coordination (Soft Skills)
• Mail and Package Distribution (Hard Skills)
• Contact Point Management (Soft Skills)
• Executive Assistance (Soft Skills)

Job Summary: 

• Provide outstanding customer service over the phone and in person, build rapport, and maintain patient flow.
• Perform routine sterile processing work in the decontamination, staging, assembly, testing, storage, and distribution of dental equipment, supplies, and instruments in a dental facility.
• Follow up with patient care and communicate with other dentists and dental specialists.
• Possess personal sensitivity to the needs and experiences of others and have a non-judgmental attitude towards persons of differing standards, values, lifestyles, and ages.
• Process, record, track, update and verify various information such as medical history/demographics, financial transactions, and schedule appointments.
• Bill/preauthorize/follow up with dental insurance companies.
• Prepare and/or complete various reports and forms accurately.
• Collect and follow up on account balances, and maintain a balanced cash drawer.
• Add, subtract, multiply, and divide using numbers, percentages, and decimals.
• Read and understand written and verbal instructions, and write at a level necessary to meet job expectations.
• Meet productivity expectations, organize tasks, and manage time effectively.
• Learn company proprietor software and use a computer to enter, access, and retrieve data.
• Observe the confidentiality of company and customer information.
• Maintain a clean reception area.

Skills on Resume: 

• Customer Service (Soft Skills)
• Sterile Processing (Hard Skills)
• Patient Follow-up (Soft Skills)
• Sensitivity (Soft Skills)
• Data Management (Hard Skills)
• Billing and Insurance (Hard Skills)
• Financial Management (Hard Skills)
• Time Management (Soft Skills)

Job Summary: 

• Answers incoming patient and physician calls and emails to the HCP
• Consistently providing timely and accurate information to patients, physicians, Organization personnel, and the public sector to achieve the highest possible level of satisfaction.
• Completes new patient intakes and schedules patients appropriate to patient request, geographical location, and referral indication, including STAT appointments
• Transfers patient/physician calls with complex inquiries to staff with appropriate skill level
• Accommodates patient needs, including disabilities and language translation
• Provides education to patients about genetic counseling appointments, including directions, information about parking, and preparation for the appointment
• Registers patients in EPIC and verifies/enters demographic and insurance information in EPIC
• Ensures that appointment authorizations are valid
• Communicates request for blood draw appointment with appropriate personnel
• Prepares and sends new patient correspondence
• Obtains necessary outside medical records and family genetic test results in advance of the appointment
• Creates temporary HCP charts and disassembles them after the appointment

Skills on Resume: 

• Call Management (Soft Skills)
• Information Delivery (Soft Skills)
• Patient Scheduling (Hard Skills)
• Call Transfer (Soft Skills)
• Patient Accommodation (Soft Skills)
• Patient Education (Soft Skills)
• EPIC Registration (Hard Skills)
• Record Management (Hard Skills)

Job Summary: 

• Assigns patients to an appropriate genetic counselor (GC) and consultation room, distributing patients according to skill level and availability of genetic counseling staff
• Arranges for appropriate equipment when a translator is needed
• Follows up with patients on completion of pre-appointment paperwork
• Contact patients to confirm appointments, including time, date, and address/directions for the Hereditary Cancer Program location in both Newport Beach and Irvine.
• Serves as backup for the patient check-in process
• Prepares and sends physician correspondence relating to appointment delays and cancelations
• Sends patient summary reports, test results, pedigrees, and other documentation to patients, physicians, and electronic medical record
• Maintains Excel patient database
• Participates in training of new employees/interns
• Schedules department meetings according to staff and room availability
• Ensures proper functioning of office equipment, placing service calls when necessary
• Places orders for HCP office supplies

Skills on Resume: 

• Patient Assignment (Soft Skills)
• Equipment Coordination (Hard Skills)
• Patient Follow-up (Soft Skills)
• Appointment Confirmation (Soft Skills)
• Check-in Support (Soft Skills)
• Correspondence Preparation (Hard Skills)
• Database Management (Hard Skills)
• Meeting Scheduling (Hard Skills)