FRONT DESK ADMINISTRATIVE ASSISTANT RESUME EXAMPLE
Published: Mar 19, 2025 – The Front Desk Administrative Assistant is responsible for data entry, filing documents such as production worksheets and invoices, and providing tags and labels for sales and operations. This position handles customer interactions in person and over the phone, greets visitors, and directs incoming calls professionally. The assistant also supports workload balance among staff, provides backup assistance when needed, and ensures effective communication across departments for smooth branch operations.

Tips for Front Desk Administrative Assistant Skills and Responsibilities on a Resume
1. Front Desk Administrative Assistant, Greenway Consulting, Denver, CO
Job Summary:
- Assist with recruitment/scheduling
- Communicate with vendors/clients
- Daily data entry and record up-keeping/document processing
- Take responsibility for Light Billing (Account Receivables)
- Answer, screen, and direct incoming calls
- Organize, review, and track office expenses
- Manage company records
- Assist Sales Managers and other staff with administrative projects
- Track and approve payroll and commissions due
- Manage day-to-day office needs
Skills on Resume:
- Recruitment (Soft Skills)
- Vendor Communication (Soft Skills)
- Data Entry (Hard Skills)
- Billing (Hard Skills)
- Call Handling (Soft Skills)
- Expense Management (Hard Skills)
- Record Keeping (Hard Skills)
- Payroll Tracking (Hard Skills)
2. Front Desk Administrative Assistant, Horizon Solutions Group, Austin, TX
Job Summary:
- Greeting client families as gatekeepers of the firm.
- Maintain lobby, conference rooms, and other public areas.
- Professionally and personally assisting with handling travel arrangements.
- Providing prompt phone call transfers.
- Responsible for the phone system messages including the posting of recordings for office closing/openings.
- Supporting executive leaders through prioritization and organization.
- Demonstrating flexibility as you manage calendars, handle travel arrangements, create expense reports, and disseminate information.
- Preparing professional business communication documents, including memos, letters, and emails
- Building and maintaining good business relationships with team members across the organizations
- Managing licensing, registration, and re-occurring support tasks in support of ongoing production processes
- Participating in administrative duties such as deliveries, copying, ad-hoc projects, and/or group events
- Driving team activities and events such as team meetings, conferences, ordering supplies, and social events
- Building and maintaining good business relationships with team members across the organization
- Promoting a fun and team-oriented work environment.
Skills on Resume:
- Client Greeting (Soft Skills)
- Lobby Maintenance (Hard Skills)
- Travel Assistance (Soft Skills)
- Phone System Management (Hard Skills)
- Executive Support (Soft Skills)
- Calendar Management (Hard Skills)
- Business Communication (Hard Skills)
- Relationship Building (Soft Skills)
3. Front Desk Administrative Assistant, Willowbrook Enterprises, Phoenix, AZ
Job Summary:
- Greet clients and visitors with a professional, positive attitude and direct them appropriately
- Answer, forward, and screen phone calls, emails, and faxes, handle inquiries
- Control and arrange for the supply of office stationery, equipment, and pantry items
- Control document workflow
- Manage office petty cash, prepare and submit petty cash reports
- Make monthly utilities/telecommunications payments, keep records, communicate with Utilities/Telecommunications companies
- Keep attendance, holidays, sick leave, and other administrative records, and prepare and submit any administrative reports on a weekly/monthly basis upon request
- Deal with counterparties for office cleaning, maintenance, fixing, alterations, and IT matters
- Sort out any issues and disputes in this regard
- Control any payments and procedures related to the corporate property (lease, communication with Landlord, renewals, etc)
Skills on Resume:
- Client Greeting (Soft Skills)
- Phone and Email Management (Soft Skills)
- Office Supply Management (Hard Skills)
- Document Workflow (Hard Skills)
- Petty Cash Management (Hard Skills)
- Payment Handling (Hard Skills)
- Administrative Record Keeping (Hard Skills)
- Property Management (Hard Skills)
4. Front Desk Administrative Assistant, Oakridge Technologies, Portland, OR
Job Summary:
- Arrange for meetings and conferences, make needful bookings and arrangements
- Arrange for courier sending/deliveries
- Make trip arrangements (including obtaining visas, booking tickets, hotels, limousine service, etc)
- Prepare needful documents for licensing and immigration procedures, work with PRO companies, and agencies for visas/Emirates ID/licensing procedures
- Liaise with Insurance companies and keep insurance records (office, health insurance)
- Deal with advertising/marketing/printing companies upon request
- Manage and update the company website and online/social accounts upon request
- Assist management and colleagues with administrative tasks
- Create documents in Word, enter data in Excel, and reply to emails in Outlook
- Process customer payments and account changes/updates that may not be able to be completed online
Skills on Resume:
- Meeting Arrangement (Soft Skills)
- Courier Management (Hard Skills)
- Travel Coordination (Soft Skills)
- Licensing Coordination (Hard Skills)
- Insurance Liaison (Soft Skills)
- Marketing Coordination (Soft Skills)
- Website Management (Hard Skills)
- Document and Data Entry (Hard Skills)
5. Front Desk Administrative Assistant, Crestwood Services, Miami, FL
Job Summary:
- Miscellaneous filing as directed, including Production Worksheets, Invoices, and Bills of Lading
- Take responsibility for data entry for special projects
- Provide tags and labels for Sales and Operations
- Customer interface via face-to-face and phone-receiving channels
- Uphold a Standard of Excellence through a continuous commitment to maintaining quality facilities and providing quality products and services to internal and external customers.
- Answer incoming calls professionally, directing callers to the appropriate person
- Greet and assist all visitors, making sure they sign in and out of the visitor registration book.
- Work with other staff members to maintain workload balances.
- Provide backup support when necessary.
- Support effective communication with all departments where responsibilities overlap to ensure the success of the branch team
Skills on Resume:
- Filing (Hard Skills)
- Data Entry (Hard Skills)
- Labeling (Hard Skills)
- Customer Interface (Soft Skills)
- Quality Assurance (Soft Skills)
- Call Handling (Soft Skills)
- Visitor Management (Soft Skills)
- Team Support (Soft Skills)
6. Front Desk Administrative Assistant, Silverstone Industries, Raleigh, NC
Job Summary:
- Serve visitors at the front desk by greeting, welcoming, directing, and announcing them appropriately and professionally.
- Maintain office and asset security by following company policies and controlling access to other parts of the building
- Ensure guests are properly signed in
- Check for any appropriate/required forms of identification
- Provide appropriate forms to be completed as required per company policy.
- Answer, screen, and forward incoming phone calls to appropriate personnel.
- Receive, sort, and distribute daily mail and front office deliveries.
- Perform clerical duties such as data entry, filing, photocopying, faxing, etc.
- Provide front desk support to customers and clients
- Answer a busy multi-line phone system
- Guide customers through online processes and help troubleshoot
Skills on Resume:
- Visitor Greeting (Soft Skills)
- Office Security (Hard Skills)
- Guest Registration (Hard Skills)
- Phone Handling (Soft Skills)
- Mail and Delivery Management (Hard Skills)
- Clerical Support (Hard Skills)
- Front Desk Support (Soft Skills)
- Online Troubleshooting (Soft Skills)