Job Summary: 

• Answer the main switchboard and direct calls.
• Process incoming and outgoing mail.
• Act as a gatekeeper to the Genus inbox.
• Complete mailouts and handle resulting incoming queries.
• Assist with the production and mailing of quarter-end statements and ad hoc reports, and update internal systems.
• Assist in the organization of Genus seminars.
• Assist in the organization and running of Genus webinars.
• Organize internal and external meetings and boardroom schedules, organizing catering where required.
• Greet clients and visitors to the office.
• Manage common areas - reception area, kitchen and boardrooms.

Skills on Resume: 

• Switchboard Operation (Hard Skills)
• Mail Handling (Hard Skills)
• Email Management (Hard Skills)
• Event Coordination (Soft Skills)
• Report Distribution (Hard Skills)
• Scheduling (Hard Skills)
• Client Interaction (Soft Skills)
• Office Organization (Soft Skills)

Job Summary: 

• Demonstrates dependability in attendance and completion of job tasks
• Greet patients and callers, handle their inquiries, or screen and/or forward calls or inquiries to appropriate personnel according to their needs. 
• Take and deliver messages when necessary.
• Take responsibility for scheduling appointments.
• Provide proper and accurate information.
• Operate multiple line telephone system.
• Efficiently and accurately move through the patient workflow process in practice management software.
• Review and process insurance claims accurately and on time.
• Retrieve and post paper and electronic insurance payments and adjustments accurately.
• Obtain and verify patient insurance eligibility and benefits breakdown, and accurately transfer that data into the practice management system.

Skills on Resume: 

• Dependability (Soft Skills)
• Patient Communication (Soft Skills)
• Message Taking (Soft Skills)
• Appointment Scheduling (Hard Skills)
• Information Accuracy (Soft Skills)
• Multi-line Phone Operation (Hard Skills)
• Insurance Claim Processing (Hard Skills)
• Insurance Verification (Hard Skills)

Job Summary: 

• Answer phones, direct calls, assist agents and their clients
• Update and input listings into the MLS and/or DMS
• Enter Warranty information into the portal
• Take responsibility for preparing listing packets
• Prepare and distribute weekly blasts including Open Houses, Caravans, and New Listings
• Learn all Ansley-related systems and tools and provide training to agents
• Respond to email in a prompt manner
• Manage conference room calendar
• Manage Agent on Duty Schedule
• Wipe down the conference room
• Empty trash in the kitchen, floor desks, and bathrooms
• Order, organize, and stock office supplies for multiple offices

Skills on Resume: 

• Phone Handling (Soft Skills)
• MLS Management (Hard Skills)
• Warranty Entry (Hard Skills)
• Listing Prep (Hard Skills)
• Email Response (Soft Skills)
• Room Scheduling (Hard Skills)
• Office Maintenance (Soft Skills)
• Supply Management (Hard Skills)

Job Summary: 

• Clean/stock kitchen and shared spaces
• Display marketing materials in the copy/mailroom and front desk area
• Check and distribute mail
• Process agent billables in DMS
• Refill paper in printers and copiers- email faxes for agents
• Accept and properly direct leases, checks, and contracts
• Issue signage and lockboxes and manage inventory
• Prepare weekly sales meeting notes and distribute
• Assist with training, IT requests, and set up audio/visual equipment
• Set up parking and access cards
• Fill Merchandise requests
• Upload receipts into Certify expense reporting software

Skills on Resume: 

• Kitchen Maintenance (Soft Skills)
• Marketing Display (Hard Skills)
• Mail Handling (Soft Skills)
• Billable Processing (Hard Skills)
• Printer Maintenance (Hard Skills)
• Lease Handling (Soft Skills)
• Lockbox Management (Hard Skills)
• Meeting Prep (Soft Skills)

Job Summary: 

• Manage the front desk, answer telephone and direct calls, arrive promptly to open the office, and maintain a clean office environment and front desk lobby.
• Follow protocol for Call Center direction regarding patients and health care providers.
• Responsible for Inspection readiness instructions adhering to regulatory compliance.
• Understand the priorities of Executives and their contacts, including Board Members and VIPs.
• Welcome visitors and guests to Coherus and ensure each guest is logged into the system, badges are issued, and employee hosts are notified.
• Coordinate meetings and conference calls.
• Assist in planning Company meetings, holiday parties and other celebrations.
• Assist in the organization and logistics of sending out company gifts, flowers, and donations.
• Provide support for HR activities, including hosting onsite interview candidates and electronic signing of Non-Disclosure Agreements.
• Responsible for monthly expense reports for EVP, HR
• Responsible for mail distribution, building service requests, and outgoing mail, FedEx and UPS.
• Partner with IT and HR departments for onboarding activities, ergonomic requests for new hires, providing business cards, updating phone lists and seating charts, etc.

Skills on Resume: 

• Front Desk Management (Soft Skills)
• Call Handling (Soft Skills)
• Compliance Adherence (Hard Skills)
• Executive Support (Soft Skills)
• Visitor Coordination (Soft Skills)
• Event Planning (Soft Skills)
• Expense Reporting (Hard Skills)
• Mail and Service Management (Hard Skills)

Job Summary: 

• Responsible for the day-to-day administrative tasks
• Answer and distribute all incoming calls, open, sort and distribute daily mail, and assist office supply inventory and ordering.
• Provide administrative support to the service team in obtaining and distributing all electronic correspondence from carrier portals.
• Responsible for coordinating and updating office personnel licensing information including renewals, applications, non-resident licenses, and continuing education credit monitoring.
• Manage maintenance of office space and equipment.
• Build courteous and successful relationships with team and vendors to improve office efficiencies.
• Follow agency guidelines, policies, and procedures.
• Promote teamwork, support, knowledge sharing, and a positive attitude in the department and office.
• Provide clerical support and assist with day-to-day operations of the HR department
• Work cross-functionally throughout the company to partner and assist with lengthy ad hoc projects
• Participate in training opportunities to remain current on industry information, new product development, legislation, coverages, and technology, including professional development.

Skills on Resume: 

• Administrative Support (Soft Skills)
• Call and Mail Handling (Soft Skills)
• Licensing Management (Hard Skills)
• Office Maintenance (Hard Skills)
• Relationship Building (Soft Skills)
• Policy Adherence (Hard Skills)
• Team Collaboration (Soft Skills)
• Professional Development (Soft Skills)

Job Summary: 

• Provide backup administrative support to the CEO
• Time-sensitive to spontaneous requests and organized to accommodate the needs of various departments while attending to the front desk. 
• Daily mail sorting and distribution to appropriate departments. 
• Assist with internal and external correspondence, meeting coordination, transcribing and composing memos from dictation tapes, as well as calendar and contact database maintenance. 
• Serve as backup for various departments, prioritizing and completing work on time. 
• Keep scheduling calendar for conference room and organize events, coordinate coffee, snacks, or lunches for various meetings. 
• Ensure that the boardroom is clean and fully supplied each afternoon.
• Monitor break areas for supplies and cleanliness.
• Track and order office supplies. Includes checking orders from other departments and offices for cost before approving requests. 
• Maintain the corporate contact list in Outlook for accuracy. 
• Send UPS and FedEx packages as well as order postage, UPS, and FedEx supplies.

Skills on Resume: 

• Administrative Support (Soft Skills)
• Mail Sorting (Hard Skills)
• Correspondence Management (Soft Skills)
• Meeting Coordination (Soft Skills)
• Department Backup (Soft Skills)
• Event Organization (Soft Skills)
• Office Supply Management (Hard Skills)
• Contact Database Maintenance (Hard Skills)

Job Summary: 

• Greeting, checking in, and checking out patients for their visits
• Assisting with any clerical follow-ups, answering questions regarding insurance changes, account management, access, scheduling follow-up visits, etc.
• Collecting patient copays and patient balances, as well as performing A/R follow-ups.
• Performing all clerical duties for patient records, including insurance verification and updates, medical record requests, filing, data entry, patient registration, and chart uploads.
• Handle all claims submitted to insurance, coding verification, processing insurance claim responses, and contacting insurance
• Supporting often-high call volume by answering and returning calls to schedule, refill medication, and general inquiries.
• Collecting and running insurance payments, posting insurance EOBs, and auditing claims issues that aren’t fully worked.
• Creating and tracking weekly bank deposits.
• Sort and process all postal mail.
• Liaison between multiple enterprises that enhance the business - MDVIP, Athena, Aledade ACO, MedSouth, phone system, Insurance/Payors, building management, etc.

Skills on Resume: 

• Patient Check-In/Out (Soft Skills)
• Clerical Support (Soft Skills)
• Insurance Verification (Hard Skills)
• A/R Follow-Up (Hard Skills)
• Claims Processing (Hard Skills)
• Call Handling (Soft Skills)
• Payment Processing (Hard Skills)
• Business Liaison (Soft Skills)

Job Summary: 

• Maintain communications and follow through with patients and vendors through multiple email inboxes and communication portals.
• Onboarding new patients and offboarding canceled or deceased patients
• Reconciling and tracking membership changes.
• Weekly tracking of the patient population's Annual Wellness Exams (AWE)
• Ensure that patients are being proactively served in their healthcare needs.
• Organizing and maintaining office and medical supply inventory, ordering, tracking, receiving, etc.
• Help the MA in organizing vaccine inventory and utilization tracking, assisting in reordering, etc.
• Help with troubleshooting office equipment, phones, building maintenance communication, etc.
• Cleaning, sanitizing, and maintaining the front desk, waiting room, exam rooms, bathroom, patient care areas, and staff areas.

Skills on Resume: 

• Patient Communication (Soft Skills)
• Onboarding (Soft Skills)
• Membership Tracking (Hard Skills)
• Wellness Tracking (Hard Skills)
• Patient Service (Soft Skills)
• Inventory Management (Hard Skills)
• Equipment Troubleshooting (Hard Skills)
• Office Maintenance (Soft Skills)

Job Summary: 

• Maintain the appointment schedule (adding, rescheduling, and canceling)
• Greet, take payments, schedule future appointments, and communicate insurance/account updates with patients
• Answer all incoming calls, return missed calls/voicemails, and create, change, and implement voicemail
• Create daily billing sheets, enter copays, and audit accounts (including updating popup messages and dispersing payments) for the following business day
• Enter into EZ Bis software or submit billing information from the daily billing sheet
• Update patient diagnosis as detailed on the billing sheet
• Complete End of Day procedures and reporting once reviewed for accuracy.
• Enter patient information, including source of referral, scan documents, and call on insurance for new patients
• Communicate/Track requests for doctors' notes and follow up to ensure completion
• Enter patient payments as received
• Provide support to doctors and staff, including phone calls, e-mails, typing documents, sending out mail, faxing, marketing, researching, and all other administrative-like tasks
• Track inventory of supplies and create a supply list as designated
• Update all required spreadsheets
• Maintain a clean work environment

Skills on Resume: 

• Appointment Management (Hard Skills)
• Patient Communication (Soft Skills)
• Billing and Payment Entry (Hard Skills)
• Software Data Entry (Hard Skills)
• End of Day Reporting (Hard Skills)
• Doctor and Staff Support (Soft Skills)
• Inventory Management (Hard Skills)
• Workspace Maintenance (Soft Skills)

Job Summary: 

• Greet and welcome guests as soon as they arrive at the office while maintaining security awareness.
• Direct visitors to the appropriate person and office.
• Answer, screen, and forward incoming phone calls.
• Manage general inbox and direct/answer email inquiries.
• Ensure the reception area is tidy and presentable, with all necessary stationery and materials (e.g., pens, forms, and brochures).
• Provide basic and accurate information in person and via phone/email.
• Receive, sort, and distribute daily mail/deliveries.
• Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges).
• Order front office supplies, and stationery and keep an inventory of stock.
• Order coffee/tea supplies for the staff room.

Skills on Resume: 

• Guest Greeting (Soft Skills)
• Visitor Direction (Soft Skills)
• Phone Handling (Soft Skills)
• Email Management (Hard Skills)
• Office Organization (Soft Skills)
• Information Accuracy (Soft Skills)
• Mail Distribution (Hard Skills)
• Supply Management (Hard Skills)

Job Summary: 

• Organize and order catering for meetings and training.
• Update calendars and schedule meetings.
• Arrange travel and accommodations, including hotels, taxis, etc.
• Prepare and submit expense claims/reports for the executive team.
• Keep updated records of office expenses and costs.
• Perform other clerical receptionist duties such as filing, photocopying, transcribing, and faxing.
• Prepare, print, and distribute marketing materials and documents for Human Resources, Sales, and Marketing departments.
• Ensure thorough familiarity with and actively adhere to all Environmental, Safety, and Security Policies and perform their duties following those policies.
• Conduct tasks following applicable health, safety, quality, and environmental and security regulations (state/federal laws, ISO 9001, ISO 14000, OHSAS 18000, etc.) as well as Weidmuller Ltd. policies and procedures.
• Maintain customer database (SAP CRM) as directed by Marketing and Sales.

Skills on Resume: 

• Catering Coordination (Soft Skills)
• Calendar Management (Hard Skills)
• Travel Arrangement (Soft Skills)
• Expense Reporting (Hard Skills)
• Office Record Keeping (Hard Skills)
• Document Preparation (Hard Skills)
• Policy Adherence (Soft Skills)
• Database Management (Hard Skills)