FRONT DESK RESUME EXAMPLE

Published: Jun 13, 2025 - The Front Desk Professional handles reception duties with professionalism, greeting guests and clients while managing a smooth check-in and check-out process. This role involves maintaining organized records, scheduling appointments, and providing accurate information to both internal teams and external visitors. The position also ensures the front desk area remains welcoming, secure, and aligned with organizational standards.

Tips for Front Desk Skills and Responsibilities on a Resume

1. Front Desk Administrative Assistant, Harmony Office Solutions, San Marcos, CA

Job Summary: 

  • Accountable for opening the office daily
  • Manage conference room calendars for the Sales Center.
  • Help manage monthly expenses, supply inventory, and ad hoc projects.
  • Receive and direct outside guests and manage all incoming calls
  • Report facilities issues and maintain office and break room inventory
  • Address and complete task tickets, and create and issue access cards
  • Manage incoming and outgoing mail/packages
  • Help with event planning/office lunches
  • Participate in emergency training and assist with procedures


Skills on Resume: 

  • Office Opening (Hard Skills)
  • Calendar Management (Hard Skills)
  • Expense Tracking (Hard Skills)
  • Reception Skills (Soft Skills)
  • Facilities Reporting (Hard Skills)
  • Task Management (Hard Skills)
  • Mail Handling (Hard Skills)
  • Event Support (Soft Skills)

2. Front Desk Associate, Crystal Medical Group, Chandler, AZ

Job Summary: 

  • Answer all incoming phone calls
  • Schedule management and verify appointments
  • Data entry into the electronic medical record
  • Take responsibility for processing payments
  • Perform opening and closing duties
  • Interact with visitors in a friendly and respectful manner
  • Support the needs of co-workers and other departments
  • Record information with accuracy and attention to detail


Skills on Resume: 

  • Call Handling (Soft Skills)
  • Schedule Management (Hard Skills)
  • Data Entry (Hard Skills)
  • Payment Processing (Hard Skills)
  • Opening Closing (Hard Skills)
  • Visitor Interaction (Soft Skills)
  • Team Support (Soft Skills)
  • Accurate Recording (Hard Skills)

3. Front Desk Coordinator, Sunbeam Dental Care, Everett, WA

Job Summary: 

  • Manage day-to-day operations of the dental office
  • Check patients in/out according to the protocol
  • Open and close the dental office according to the office protocol
  • Answer and respond to telephone calls with professionalism
  • Confirm appointments according to protocol and patient preferences
  • Schedule patients for efficient use of doctor and staff time
  • Review the office for a neat, professional appearance and make necessary changes
  • Check the daily schedule for accuracy
  • Update patient insurance information


Skills on Resume: 

  • Office Operations (Hard Skills)
  • Patient Check-In (Hard Skills)
  • Opening Closing (Hard Skills)
  • Call Handling (Soft Skills)
  • Appointment Confirmation (Hard Skills)
  • Efficient Scheduling (Hard Skills)
  • Office Appearance (Soft Skills)
  • Insurance Updates (Hard Skills)

4. Front Desk Manager, Oakridge Corporate Suites, Aurora, IL

Job Summary: 

  • Being responsible for the Reception and taking care of guests and employees
  • Taking incoming phone calls
  • Managing the conference rooms (preparation of meetings and post-processing, support with room bookings)
  • Coordinating the catering and providing the required equipment
  • Participating in the organization of events
  • Ordering fruit/beverages and office supplies
  • Sorting and processing of incoming mail and deliveries
  • Keeping the commonly used areas clean
  • Supporting the office management


Skills on Resume: 

  • Reception Duties (Soft Skills)
  • Call Handling (Soft Skills)
  • Conference Management (Hard Skills)
  • Catering Coordination (Hard Skills)
  • Event Support (Soft Skills)
  • Supply Ordering (Hard Skills)
  • Mail Processing (Hard Skills)
  • Area Cleanliness (Soft Skills)

5. Front Desk Receptionist, Summit Business Hub, Allentown, PA

Job Summary: 

  • Manage and maintain reception areas in the office
  • Organize and restock the supply room, including ordering supplies and retaining invoices for records. 
  • Revise and update office, project, and contact information. 
  • Assist with additional administrative projects. 
  • Receive/Manage incoming mail and prepare outgoing mail.
  • Administer the office meeting room calendar and schedule. 
  • Professionally greet all office visitors, determine their needs, and direct them to the appropriate contact or service. 
  • Answer and forward all incoming calls to the proper department or contact. 
  • Monitor phone system, ensuring voicemail is checked and dealt with accordingly. 
  • Respond to employee emails, meeting room and conference call bookings, and other administrative requests within the office. 


Skills on Resume: 

  • Reception Management (Soft Skills)
  • Supply Management (Hard Skills)
  • Info Updates (Hard Skills)
  • Admin Support (Hard Skills)
  • Mail Handling (Hard Skills)
  • Calendar Scheduling (Hard Skills)
  • Visitor Greeting (Soft Skills)
  • Call Forwarding (Soft Skills)

6. Front Desk Representative, Valley Wellness Center, Garland, TX

Job Summary: 

  • Customer service, fielding questions from clients at the main reception, and taking phone calls
  • Assist with retail sales at the front desk
  • General cleanliness and hygiene of the main reception area and waiting area
  • Registrate new clients who come in
  • Organize the front desk and reception at the end of the day to prepare for the next day
  • Dispense medication to the clients
  • Type memos, letters, and various other correspondences.
  • Assist individuals with various clerical duties.
  • Assist Human Resources with clerical and copy assistance.
  • Maintain campus phone list and calendar
  • Order supplies and appropriately allocate the cost to the correct department.


Skills on Resume: 

  • Customer Service (Soft Skills)
  • Retail Assistance (Hard Skills)
  • Area Cleanliness (Soft Skills)
  • Client Registration (Hard Skills)
  • Front Desk Organization (Hard Skills)
  • Medication Dispensing (Hard Skills)
  • Clerical Support (Hard Skills)
  • Supply Ordering (Hard Skills)

7. Front Desk Staff, Lakeside Residences, Peoria, IL

Job Summary: 

  • Greeting and directing residents, guests, and invitees
  • Monitoring and controlling access to the building
  • Handling deliveries and packages
  • Standing, greeting, and engaging residents, checking guests and service providers in/out
  • Monitoring the fire alarm emergency response system
  • Resolving and following up on all complaints/issues
  • Maintaining daily records and forms
  • Following safety procedures and striving to maintain a safe work environment.


Skills on Resume: 

  • Resident Greeting (Soft Skills)
  • Access Control (Hard Skills)
  • Package Handling (Hard Skills)
  • Guest Check-In (Soft Skills)
  • Alarm Monitoring (Hard Skills)
  • Issue Resolution (Soft Skills)
  • Record Maintenance (Hard Skills)
  • Safety Procedures (Hard Skills)