Job Summary: 

• Responsible for making room reservations and checking guests in and out of the Hotel.
• Issues room keys, Pamphlets, discount cards, etc.
• Provides information to guests by answering inquiries regarding hotel and other services guests, such as entertainment, shopping, business, and travel.
• Ensures confidentiality, security, and safety of hotel guests regarding Front Desk communications at all times
• Arranges transportation for guests.
• Computes bills, posts charges, collects payments, and makes changes for guests.
• Runs various reports - handwritten and computer.
• Maintain the cleanliness and neatness of the front desk and lobby area.
• Wear a uniform up to property standards and a name tag at all times on the property

Skills on Resume: 

• Reservation Management (Hard Skills)
• Check-In/Check-Out (Hard Skills)
• Customer Service (Soft Skills)
• Communication (Soft Skills)
• Confidentiality (Hard Skills)
• Payment Processing (Hard Skills)
• Report Generation (Hard Skills)
• Lobby Maintenance (Hard Skills)

Job Summary: 

• Greet, communicate with, and welcome guests
• Keep the front desk clean, tidy, and supplied with all the necessary supplies
• Manage vendors and courier services, connect with building management, and maintain the office infrastructure
• Check and maintain stock of food items and supervise housekeeping and security staff
• Manage vendors and couriers, connect with building management, and maintain the office infrastructure
• Check and maintain stocking of food and supervise housekeeping and security staff
• Answer all the customers' questions and address their complaints
• Answer all incoming calls, and redirect them when needed
• Receive letters and packages and send them to the appropriate destination
• Prepare and manage outgoing mail
• Check, sort, and forward emails
• Monitor office supplies and make supply orders when needed
• Monitor and update records and files
• Monitor and log office expenses and costs

Skills on Resume: 

• Guest Communication (Soft Skills)
• Desk Organization (Hard Skills)
• Vendor Management (Hard Skills)
• Stock Management (Hard Skills)
• Customer Service (Soft Skills)
• Call Handling (Soft Skills)
• Mail Handling (Hard Skills)
• Supply Monitoring (Hard Skills)

Job Summary: 

• Greets and welcomes patients to manage the check-in/out process
• Verifies insurance, collects payment, manages documents (scan to patient chart), collects exit surveys, and collates responses
• Checks clinic notes and schedules next appointments located in treatment planner and prints patient receipts
• Schedules and confirms appointments with clinic patients and community partners
• Sends and obtains patient welcome packets
• Monitors and maintains unscheduled appointments and future care appointments
• Trains, supervises and evaluates hygiene students, front desk personnel, and work-study students
• Creates and maintains the student and adjunct schedule and communicates patient information
• Communicate with MCPHS security on a packing list for elderly/handicapped patients
• Manages patient records and dental information, handles transfer requests and archival of records
• Obtains New Patient Intake forms from students via the ShareFile
• Monitors and creates reports for discounted fees for students, community partners, and veterans
• Sanitize the waiting area multiple times daily
• Manages daily collections settlement and works with the business office to make deposits/settlements
• Submits a daily audit of patients’ reports to Dean/Associate Deans

Skills on Resume: 

• Patient Check-In/Out (Hard Skills)
• Insurance Verification (Hard Skills)
• Appointment Scheduling (Hard Skills)
• Document Management (Hard Skills)
• Staff Supervision (Soft Skills)
• Record Management (Hard Skills)
• Payment Collection (Hard Skills)
• Sanitation Practices (Hard Skills)

Job Summary: 

• Interact with members in a manner that is professional, ethical, and customer service-driven
• Assist the Studio and General Manager with the sales process of lead generation, follow-up, and close
• Provide professional and thorough communication (via email, ClubReady, phone) to ensure member satisfaction
• Assist with retail sales (organization, layout, stream, presentation)
• Book and confirm intro classes
• Manage the front desk to greet and check in clients and prospects when they enter the studio
• Conduct tours of the facility while establishing a relationship and targeting individual’s needs and wants
• Maintain an acceptable level of personal sales production
• Present available services to current or prospective members
• Participate in special events (health fairs, grand openings, marathons, and community and hospital events) to promote the club
• Maintain the cleanliness of the studio, including the lobby, lockers, factory, office, and main floor.
• Answer all phones in a professional and courteous manner

Skills on Resume: 

• Customer Interaction (Soft Skills)
• Sales Support (Hard Skills)
• Communication (Soft Skills)
• Retail Sales Assistance (Hard Skills)
• Client Check-In (Hard Skills)
• Facility Tours (Soft Skills)
• Personal Sales (Hard Skills)
• Event Participation (Soft Skills)

Job Summary: 

• Warmly and graciously greet guests with a smile upon arrival and departure
• Communicate pertinent information to the supervisor daily
• Communicate and enforce house guidelines to guests
• Actively clean, sanitize, and organize the front desk, lounge, common spaces, and open desk areas on the schedule given to you by supervisors
• Provide timely and accurate information to guests and tenants
• Actively encourage and sell events, activities, and memberships
• Answer telephone and emails professionally and on time
• Assist and make coffee, set up and clean up events
• Maintain complete knowledge at all times of hours of operation, scheduled activities, and associated costs, fees for the monthly membership
• Keep social media up to date with approved content
• Support colleagues in tasks, sales, or other duties
• Attend staff meetings as well as assist in developing newsletter content
• Actively seek out ways to improve the customer experience

Skills on Resume: 

• Guest Greeting (Soft Skills)
• Communication (Soft Skills)
• Organization (Hard Skills)
• Information Sharing (Soft Skills)
• Event Promotion (Soft Skills)
• Call & Email Management (Hard Skills)
• Event Setup (Hard Skills)
• Social Media (Hard Skills)