Job Summary: 

• Achieve agreed service targets through a client contact strategy by telephone and email
• Provide effective support, advice, and service to customers, including pricing, problem solving, and up-selling
• Provide business and administrative support to the appropriate CDM Managers
• Update and maintain client records held on company systems for the designated client portfolio in both the Multifreight and CRM systems
• Provide clerical support for the commercial team when requested.
• Assist in promotional and corporate activities as directed by Management
• Resolve service problems between freight-related stakeholders
• Document agreements and maintain necessary internal reporting
• Support the documentation team in resolving any issues

Skills on Resume: 

• Communication Skills (Soft Skills)
• Email & Phone Correspondence (Hard Skills)
• Customer Support (Soft Skills)
• Problem Solving (Soft Skills)
• Upselling Techniques (Hard Skills)
• CRM Systems (Hard Skills)
• Admin Support (Hard Skills)
• Conflict Resolution (Soft Skills)

Job Summary: 

• Works closely with other team members, ensuring pick-ups and deliveries are made on time while maximizing driver productivity.
• Organized, with the ability to multitask and prioritize objectives.
• Strategize with other team members on weekly planning, ensuring the company's financial targets are being met.
• Communicates directly with customers on delivery ETA's.
• Works directly within the TMS system/McLeod software.
• Verify all data and order entry reference numbers are accurate
• Problem solve individually or with other team members, delivering a high level of service.
• Respond to customers or Corsan management questions on time.
• Make regular follow-ups with carriers on the status of the shipments.
• Communicate the plant's status of the shipments in progress and alert in case of any issues with delivery on time.
• Provide necessary reporting and KPIs.
• Build mid-term planning related to premium freight requirements and share with carriers.

Skills on Resume: 

• Team Coordination (Soft Skills)
• Multitasking (Soft Skills)
• Strategic Planning (Soft Skills)
• Customer Communication (Soft Skills)
• TMS/McLeod Software (Hard Skills)
• Data Verification (Hard Skills)
• Problem Solving (Soft Skills)
• Follow-ups & Updates (Soft Skills)

Job Summary: 

• Custom documentation (Commercial invoices/ATA Carnet)
• Import and export customs formalities
• Liaise directly with 3rd freight forwarder for export and import freight handling
• Manage, consolidate, and coordinate the transport of consumables and or samples from Cignpost warehouses to regional health sites and labs
• Manage “internal customer” relationships with a high level of professionalism and respond to all day-to-day requirements
• Facilitate BAU and adhoc requirements between all Cignpost sites for all locations to run day-to-day operations smoothly
• Obtain quotations for logistics movements and manage finances for movements
• Ensure cost cost-effective method of shipping by utilising CPD's fleet and agreed LOBs with 3PL
• Manage day-to-day administration for all BAU operations, ensuring internal department paperwork is filed and SOPs are followed
• Daily reporting to Logistics Supervisor
• Support continuous improvement and sustainability initiatives across the department
• Assist with warehouse operations during busy periods
• General office/administration, including assisting with expense claims

Skills on Resume: 

• Custom Documentation (Hard Skills)
• Customs Formalities (Hard Skills)
• Freight Handling (Hard Skills)
• Transport Management (Hard Skills)
• Customer Service (Soft Skills)
• Logistics Finance (Hard Skills)
• Admin Support (Hard Skills)
• Improvement Support (Soft Skills)

Job Summary: 

• Receive bookings from established customers via email and respond on time.
• Communicate efficiently with customers, suppliers, and other offices within the group to maintain exemplary operational procedures.
• Ensure good negotiation and contractual conduct and commercial awareness.
• Ensure invoices are raised on time
• Ensure all files have been costed and charges correctly and completed correctly.
• Take responsibility for quoting any price enquiries.
• Have ownership over some key accounts.
• Handle Full Trailer loads, Part loads, and Groupage services.
• Quote shipments from start to finish.
• Arrange the movement of freight from origin to destination, both imports and exports.
• Provide the relevant documents for the in-house customs team to arrange clearances and deal with overseas agents to facilitate their needs to complete clearances.
• Liaise with customers and overseas partners, and suppliers.

Skills on Resume: 

• Booking Management (Hard Skills)
• Customer Communication (Soft Skills)
• Negotiation (Soft Skills)
• Invoicing (Hard Skills)
• Costing & Charging (Hard Skills)
• Quoting (Hard Skills)
• Account Management (Soft Skills)
• Freight Coordination (Hard Skills)

Job Summary: 

• Respond to internal spot rate requests timely manner and serve as transportation staff back-up.
• Provide freight rate and details to spot requests and non-strategic negotiations.
• Monthly update of freight and market intelligence tools helping the communication strategy.
• Catalog service options and market freight rate indexes in certain key routes.
• Update service details accurately and timely assisting with transportation. process improvements.
• Maintain accurate central data such as free time, transit time, validity, etc.
• Assist in checking the accuracy of carriers' contract amendments, rates, and service levels.
• Check if rates and details are duly considered by the Carrier’s contract department.
• Assist in crisis management, such as port strikes, major vessel allocation issues, etc.
• Monitor and track freight movement, update shipment status and intervene and act when needed to meet customer transit requirements and compliance.
• Gather internal/external data to support analysis of freight projects.
• Create and maintain relationships with internal interlocutors and vendors
• Take commercial and operational decisions aligned with the company and Department strategy

Skills on Resume: 

• Rate Quoting (Hard Skills)
• Market Intelligence (Hard Skills)
• Data Maintenance (Hard Skills)
• Contract Review (Hard Skills)
• Crisis Management (Soft Skills)
• Shipment Tracking (Hard Skills)
• Freight Analysis (Hard Skills)
• Vendor Relations (Soft Skills)

Job Summary: 

• Plan, direct, and coordinate transportation activities following organizational policies.
• Manage accounts by ensuring that clients receive the best product at the most reasonable cost, while maximizing margin and network efficiency.
• Responsible for all day-to-day activities in the transportation cycle - dispatching carriers to align with customers' needs, tracking shipments, and customer reporting.
• Dispatch OTR trucks, Drayage, Intermodal, and LTL carriers.
• Negotiate rates with carriers, and provide pricing (Truckload, LTL, Intermodal, Drayage, etc.) to customers
• Post orders on load boards (i.e., DAT, Internet Truckstop, etc.).
• Review load boards for carrier capacity and availability.
• Manage and prioritize each day (i.e., email response, shipment tracking, and projects).
• Construct emails, create spreadsheets, and Word documents.
• Promote and market the company's services to new and potential customers.
• Handle full-scale operations (i.e., Domestic, International, Canada, Mexico, etc.).
• Assist existing and/or referred Customers to the company with logistical requests.
• Input documents/customer orders in a computerized system (TMS) following the Company's method as instructed by the Company.
• Assist the owner and co-workers with operational support.

Skills on Resume: 

• Transportation Planning (Hard Skills)
• Account Management (Soft Skills)
• Dispatching (Hard Skills)
• Rate Negotiation (Hard Skills)
• Load Board Management (Hard Skills)
• Daily Prioritization (Soft Skills)
• Document Creation (Hard Skills)
• Customer Marketing (Soft Skills)

Job Summary: 

• Work with all DC and Domicile locations to ensure new hire drivers' DQ files are added to the 3rd party DQ file management vendor within 30 days of the hire date
• Responsible for ensuring the 3rd party DQ File management vendor has current expiring renewables
• Monitor the request for annual recertifications for all Orgill Inc. drivers using the third-party DQ file management vendor's portal
• Weekly send list to all DCs, and bi-weekly follow-up of all records
• Issue a monthly DQ File compliance scorecard for each DC.
• Monitor and report weekly HOS violations - follow up with DC's transportation staff for correction and discipline
• Respond to DOT employment verification from other DOT employers
• Analyze and develop backhaul opportunities, coordinate implementation with DCs, monitor daily activity, and migrate e-mail and telephone pickups to Orgill.com or the prevailing system
• Develop third-party hauling opportunities and coordinate activities with the DC
• Manually enters backhauls from e-mails and voice mail
• Freight routing coordination - Help Orgill vendors with freight routing, mode, and carrier selection
• Corporate (DER) Designated Employer Representative (requirement of FMCSA)

Skills on Resume: 

• DQ File Management (Hard Skills)
• Renewable Tracking (Hard Skills)
• Recertification Monitoring (Hard Skills)
• Compliance Reporting (Hard Skills)
• HOS Violation Follow-up (Hard Skills)
• Employment Verification (Soft Skills)
• Backhaul Coordination (Hard Skills)
• Freight Routing (Hard Skills)

Job Summary: 

• Establishing and maintaining effective working relationships with a variety of stakeholders across Jetstar Engineering and the freight forwarding network
• Working to ensure safe and efficient freight movement, compliant with relevant import and export requirements 
• Ensuring Jetstar’s compliance with national and international legislation for dangerous goods, COR Regulations, and the import/export of Jetstar inventory (including EAR and ITAR restricted goods)
• Supporting the responsible Commodity Manager in managing the Freight vendors with a focus on enhancing spend visibility and cost reduction within the Engineering function. 
• Support the Manager Warehouse and Distribution and Purchasing, Repairs, and Inventory teams
• Ensuring daily vendor operational performance meets business requirements, enhancing operational visibility and control through continuous improvement initiatives
• Preparing a range of reports on engineering spend and operational compliance
• Participating in supplier performance management, led by the Engineering Commercial team
• Coordinating the end-to-end quotes/booking process for high-value parts, including tracking support
• Initiating and contributing to a range of continuous improvement programs related to operational freight, ensuring that the team continues to adopt best practices.

Skills on Resume: 

• Stakeholder Management (Soft Skills)
• Freight Compliance (Hard Skills)
• Regulation Knowledge (Hard Skills)
• Vendor Management (Hard Skills)
• Team Support (Soft Skills)
• Performance Monitoring (Hard Skills)
• Reporting (Hard Skills)
• Process Improvement (Soft Skills)

Job Summary: 

• Managing the necessary documentation for efficient, cost-effective, and lawful execution of import/export activities.
• Planning for shipping and routing, analyzing the best shipping method, consolidation opportunities, etc.
• Providing record management of shipping and customs documentation for shipments.
• Maintaining record management of freight and customs-related costs and providing such information to internal stakeholders, including Finance.
• Ensuring that U.S. and Canadian customs regulations are adhered to when processing import and export documents to facilitate the movement of cross-border freight packages and aircraft.
• Communicating with consignees, shippers, and brokers to clear shipments, close entries, resolve paperwork issues, and eliminate customs holds.
• Managing Freight and Logistics contracts, ensuring accurate handling and processing of shipments in compliance with internal processes and regulations.
• Preparing quotations and schedules for third-party customers.
• Sourcing qualified Freight providers and negotiating competitive rates for all modes of transport, including service fees and surcharges.
• Reviewing all corporate Freight and Customs spend to determine opportunities for cost reduction.
• Approving Freight and Customs invoices.

Skills on Resume: 

• Documentation Management (Hard Skills)
• Shipping Planning (Hard Skills)
• Record Management (Hard Skills)
• Customs Compliance (Hard Skills)
• Stakeholder Communication (Soft Skills)
• Contract Management (Hard Skills)
• Rate Negotiation (Hard Skills)
• Invoice Approval (Hard Skills)

Job Summary: 

• Designing and implementing innovative methods to streamline Freight invoice handling while maintaining competitive spend confidence through cost transparency.
• Identifying and securing transport related recovery opportunities of surcharges, customs duties, drawbacks, GST, excise tax, etc.
• Determining the shipment manifest origin, value, etc., under free trade agreements, GST, customs regulations, including periodic verification, drawback, etc.
• Understanding the End User Statement, Embargo regulations, and Export Permit requirements.
• Communicating Freight Alert Bulletins to all Jazz stakeholders for both Import and Export shipments, including service disruptions.
• Ensuring and maintaining Jazz’s preparation to meet the requirements of Customs audits.
• Developing a strategy to obtain all manufacturers’ Affidavits for OEM components and obtaining required North American Free Trade Agreement (NAFTA) documents.
• Developing and maintaining a Harmonized Code database for all Jazz shipments.
• Collect all information and supporting documents for warranty claim submission.
• Submit warranty claims with OEM/Vendors for the retrieval of funds.
• Monitor and document warranty claims submitted – open/closed – warranty accepted, credits issued, or warranty denied.

Skills on Resume: 

• Invoice Handling (Hard Skills)
• Cost Recovery (Hard Skills)
• Trade Compliance (Hard Skills)
• Export Regulations (Hard Skills)
• Stakeholder Communication (Soft Skills)
• Customs Audit Prep (Hard Skills)
• Harmonized Code Management (Hard Skills)
• Warranty Claims (Hard Skills)

Job Summary: 

• Constant interaction with inbound dock, outbound dock, Receiving, Lentz buildings, and switcher drivers to coordinate the movement of trailers back and forth from the yard to the dock and from the main building to offsites.
• Take responsibility for tracking all trailer movement.
• Review the dock Receiving List for accuracy before generating bills of lading.
• Uses PC and AS400 based applications to generate bills of lading.
• Calls/faxes/emails carriers for pick-up scheduling.
• Creates receivers for inbound shipments.
• Validates that all bills of lading have been signed correctly and turned back in by drivers.
• Validates bills of lading after pickup and files the bills of lading
• Primary responsibility for setting up/scheduling to the floor small parcel shipments for picking and shipping
• Backup responsibility for setting up/scheduling the floor's small parcel shipments.
• Creates/prints necessary daily reports for the department utilizing Microsoft Office and AS400 applications.

Skills on Resume: 

• Trailer Coordination (Soft Skills)
• Shipment Tracking (Hard Skills)
• BOL Preparation (Hard Skills)
• System Usage AS400 (Hard Skills)
• Carrier Scheduling (Hard Skills)
• Inbound Receiving (Hard Skills)
• Small Parcel Scheduling (Hard Skills)
• Report Generation (Hard Skills)

Job Summary: 

• Responsible for setting up new carriers, authorizing proper documents such as Certificates of Liability, Insurance, and any additional documents required to be compliant with the NACD responsible distribution.
• Inform the commercial team and customers of freight availability, shipping dates, and delays.
• Resolve customer concerns on time
• Check on daily pickups and deliveries to ensure proper protocol is being followed on each load.
• Maintaining communication with drivers and carrier dispatch to ensure the timely delivery of freight.
• Maximize the profit of each load by expertly negotiating with carriers to ensure profitable margins.
• In charge of covering daily freight for customers while maximizing the company's profit per transaction.
• Negotiate long-term contracts with suppliers that provide for continuous year-over-year improvement in performance, including cost, quality, and delivery.
• Develop and manage supplier cost reduction programs and preferred carrier programs.
• Monitors and reports lane cost variances
• Create Request for Freight Quotes and monitor their status.
• Monitor the performance of suppliers through review of the Supplier Corrective Action Report and other data relative to performance for continuing relationships and improving performance.
• Build sustainable relationships and trust with internal customers and suppliers through open and interactive communication.

Skills on Resume: 

• Carrier Setup (Hard Skills)
• Freight Communication (Soft Skills)
• Customer Issue Resolution (Soft Skills)
• Delivery Monitoring (Hard Skills)
• Driver Coordination (Soft Skills)
• Rate Negotiation (Hard Skills)
• Contract Negotiation (Hard Skills)
• Supplier Relationship (Soft Skills)