Published: Apr 15, 2025 – The Fleet Services Manager drives strategic development of innovative, insight-led value propositions, integrates products, services, and customer experience to differentiate in the fleet services market. This position oversees the performance and expansion of RCI Contract Hire offerings, including service enhancements such as telematics and accident management, ensuring alignment with partner brands to maximize volume and profit. The manager also leads end-to-end product launches, evaluates provider tenders, and creates impactful marketing materials to support competitive positioning and growth.

Tips for Fleet Services Manager Skills and Responsibilities on a Resume
1. Fleet Services Manager, Apex Logistics Solutions, Grand Rapids, MI
Job Summary:
- Develop and manage the end-to-end process for all new/used vehicle requests
- Create and maintain a yearly vehicle selection list and category selections by position category
- Provide recommendations to Operations/Sales on vehicle selection based on vehicle use
- Manage and process all vehicle and equipment sales and transfers
- Identify and manage under-utilized assets and assist with redeployment
- Manage surplus vehicle inventory and assist with the redeployment strategy
- Create/evaluate replacement schedules, keeping in mind the total cost of ownership
- Take responsibility for managing vehicle upfitting
- Provide Fair Market Values for vehicle sales
- Assist in the evaluation and execution of the fleet standardization strategy
Skills on Resume:
- Fleet Management (Hard Skills)
- Asset Redeployment (Hard Skills)
- Vehicle Selection Analysis (Hard Skills)
- Data-Driven Decision Making (Hard Skills)
- Process Coordination (Soft Skills)
- Communication (Soft Skills)
- Inventory Management (Hard Skills)
- Strategic Planning (Soft Skills)
2. Fleet Services Manager, Mountain View Transportation, Boise, ID
Job Summary:
- Manage and maintain relationships with vendors and OEMs regarding delivery
- Develop a plan to identify and manage the Total Cost of Ownership for commercial and non-commercial fleets
- Handle day-to-day operational issues and support ongoing projects for the Fleet Department
- Assist Enterprise Risk Management with decisions regarding collision repairs
- Maintain compliant records for International Registration Plans (IRPs)
- Take responsibility for fuel card program management
- Seek out fleet-specific national buying programs
- Develop workflow/KBAs for the Fleet Department addition to the COE
- Guidance/recommendations on the utilization of the manufacturer's warranty
- Communication/guidance for executing NHTSA vehicle safety recalls
Skills on Resume:
- Vendor Management (Soft Skills)
- Cost Analysis (Hard Skills)
- Fleet Support (Hard Skills)
- Risk Collaboration (Soft Skills)
- Compliance Records (Hard Skills)
- Fuel Program (Hard Skills)
- Buying Programs (Hard Skills)
- Workflow Development (Hard Skills)
3. Fleet Services Manager, Northern Fleet Services, Fargo, ND
Job Summary:
- Ensure that NEP meets/exceeds all compliance standards for the safety of its OTR mobile units and personnel who operate them
- Facilitate mobile unit movement throughout the compound and ensure smooth maintenance operations
- Perform three yard checks per week and enter the appropriate date into SharePoint
- Communicate with Engineering and Operations for the proper placement of mobile units
- Updated contact with the Fleet department and Mobile Unit drivers for any necessary changes with fleet equipment
- Work with other maintenance coordinators for scheduled or unscheduled maintenance based on needs and priority
- Collaborate with the compliance/safety department to evaluate preventative maintenance intervals
- Identify vehicle market trends to drive fleet value
- Execute strategic sourcing, relevant fleet optimization, and improvement initiatives
- Invoice approval for fleet vendors
Skills on Resume:
- Safety Compliance (Hard Skills)
- Unit Movement (Hard Skills)
- Yard Inspections (Hard Skills)
- Cross-Department Communication (Soft Skills)
- Fleet Coordination (Soft Skills)
- Maintenance Scheduling (Hard Skills)
- Preventative Evaluation (Hard Skills)
- Fleet Optimization (Hard Skills)
4. Fleet Services Manager, Horizon Vehicle Management, Charleston, WV
Job Summary:
- Be visionary, entrepreneurial, and strategic, develop insight-driven customer value propositions across all customer segments that link products, services, offers, and Customer Experience together to create an offering that disrupts the market and gains a competitive advantage.
- Responsible for the performance of RCI Contract Hire service and maintenance performance from a dealer, broker, and end customer viewpoint in terms of penetration, volume, profit, and marketing.
- Responsible for expanding RCI Fleet Contract Hire's bolt-on services proposition to enhance its offering in fleet channels, RCI is active in including telematics, accident management, insurance, etc.
- Cradle to grave launch from conceptualization to full launch with dealer and broker partners.
- Work closely with RCI HQ Fleet and Services teams.
- Alignment with Nissan, Renault, and Dacia brands to optimize opportunity for shared growth in terms of volume and profit.
- Review commercial performance and take proactive measures to deliver the RCI Fleetvolumes, in particular, capitalize on opportunities, and continuously improve the product portfolio
- Ensure that RCI UK has a market-competitive range of products and propositions.
- Prepare, manage, and evaluate tenders from potential providers.
- Develop effective collateral (POS and promotional materials) to support service products, using initiative and sharing thoughts as to how collateral could be developed to achieve positive results.
Skills on Resume:
- Strategic Visioning (Soft Skills)
- Customer Proposition Development (Hard Skills)
- Service Performance Management (Hard Skills)
- Product Launch Execution (Hard Skills)
- Cross-Team Collaboration (Soft Skills)
- Brand Alignment (Soft Skills)
- Market Analysis (Hard Skills)
- Tender Management (Hard Skills)