• Perform work duties consistent with manufacturing/systems engineers on prototype and low volume builds and testing
• Help prepare the system for deployment from Grandview. 
• Answer customer and partner technical inquiries regarding Spear products via telephone and email.
• Respond to warranty/service requests.
• Perform installation services to commission Spear's equipment at customer locations.
• Perform all aspects of testing and maintenance of electrical, software, and mechanical elements of Spear's systems (set of routines and procedures to standards)
• Knowledge of product specifications, capabilities, and operation to the extent that FSE can work independently.
• Demonstrate the use of calibration, load, and power quality recording instrumentation.
• Write timely, complete, detailed reports at the end of the effort and provide interim status updates.
• Requisition replacement components and items necessary for field service support.
• Arrange for repair of customer equipment to be returned to the factory.
• Act as a liaison between customer equipment to be returned to the factory.

• Systems Engineering (Hard Skills)
• Deployment Prep (Hard Skills)
• Technical Support (Soft Skills)
• Installation (Hard Skills)
• Testing & Maintenance (Hard Skills)
• Product Knowledge (Hard Skills)
• Report Writing (Soft Skills)
• Requisition Management (Soft Skills)

Job Summary:

• Install and train on new equipment at the customer's site
• Repair equipment in the field to the satisfaction of the customer, giving all available support possible
• Support Systems engineering with control design and integration for custom applications
• Supply phone support to the customer
• Perform in-house runouts and repairs
• Fill out Field Service reports in a complete manner with proper English so that all repairs done on site will be documented for all who read the report
• Develop and maintain procedures for all new products, covering initial and final run-out requirements, customer training and field installation
• Keep the company fully aware of status while in the field by calling in daily, and use of the Check-In/Out System
• Recommend product changes based on experience gained in the field.
• Fill out expense reports and keep track of all charges on the Company credit card, pay monthly bills on time and in full
• Provide training at customer sites and company facility
• Accept and perform 24-hour service on a rotational schedule depending on customer and contract
• Maintain a knowledge and skill base for new products and technology changes for future products or services

Skills on Resume: 

• Equipment Installation (Hard Skills)
• Equipment Repair (Hard Skills)
• Systems Integration (Hard Skills)
• Technical Support (Soft Skills)
• Report Writing (Soft Skills)
• Procedure Development (Hard Skills)
• Product Training (Hard Skills)
• Expense Management (Soft Skills)

Job Summary:

• Preventive and Corrective maintenance of SPECTRO Instruments
• Installations of SPECTRO instruments - IQ/OQ
• Train users in the use of software and the technical operation of SPECTRO Instruments
• Installation of new Analytical Instruments at customer site around the UK & Ireland • To contact and organize Preventive Maintenance visits to existing customers
• Attend customer site for the repair of instrument breakdown
• Diagnose, both remotely and on the customer site, instrument faults
• Actively promote AMECARE service agreements
• Actively promote the sale of SPECTRO consumables and spare parts
• Extensive travel throughout the UK & Ireland
• Assist Sales Engineers with customer feedback and demonstrations to provide new sales enquiries.
• Demonstrate the performance of the instrument with customer samples
• Look for new markets
• Collect information about key markets
• Complete all documentation in a timely manner
• Comply fully with AMETEK policies

Skills on Resume: 

• Preventive Maintenance (Hard Skills)
• Instrument Installation (Hard Skills)
• User Training (Hard Skills)
• Fault Diagnosis (Hard Skills)
• Sales Promotion (Soft Skills)
• Travel Coordination (Soft Skills)
• Customer Feedback (Soft Skills)
• Documentation (Soft Skills)

Job Summary:

• Taking care of the requests during the on-call period as well as for the technical realization of the mission under his responsibility
• Responsible for the preparation of the mission and the end of the mission report
• Carry out the interventions according to the determined deadlines in conformity with the mission order
• Produce the intervention reports and inform the follow-up in the MCS support tools, services, etc.
• Ensure the signature of the intervention order by the customer
• Respect the intervention deadlines of the contracts.
• Ensure the feedback of customer information such as commercials, images, etc.
• Identify and recommend improvements in products, documentation, and procedures.
• Review special circumstances and authorize warranty service when deemed appropriate.
• Review owner's manuals, installation manuals and maintenance manuals for completeness, technical accuracy, and areas likely to be misinterpreted.
• Ensure a combination of performance, safety, quality, value, innovation, and ease of operations for clients.

Skills on Resume: 

• Mission Preparation (Hard Skills)
• Deadline Management (Soft Skills)
• Report Production (Hard Skills)
• Customer Verification (Soft Skills)
• Contract Compliance (Hard Skills)
• Customer Feedback Analysis (Soft Skills)
• Process Improvement (Hard Skills)
• Warranty Authorization (Soft Skills)

Job Summary:

• Build and grow multiple businesses through supporting regional and company goals.
• Improve customer satisfaction by delivering top-in-class customer service.
• Identifying, owning, and being responsible for any issues with an account, according to call escalation procedure, to reach resolution.
• Receive and utilize highly sophisticated technical training at customer accounts daily.
• Lead a customer account in its entirety.
• Resolve how Videojet can increase value throughout the business by offering other services.
• Embark on Siemens Energy’s Field Service Development Plan
• Develop technical and soft skills working with cross-functional teams
• Take on a higher level of technical responsibilities within local and regional assignments
• Operation, maintenance and fault finding of both manual and automated laboratory equipment.

Skills on Resume: 

• Business Development (Soft Skills)
• Customer Service Excellence (Soft Skills)
• Issue Resolution (Soft Skills)
• Technical Training (Hard Skills)
• Account Management (Soft Skills)
• Value Enhancement (Soft Skills)
• Cross-functional Collaboration (Soft Skills)
• Equipment Maintenance (Hard Skills)

Job Summary:

• Verifies the accuracy of stock material levels on Service vehicles. 
• Technicians on assigned service vehicles, e.g., cleaning, equipment and vehicle maintenance. 
• Determines that appropriate and accurate equipment and materials have been loaded to complete assigned service projects.  
• Perform set up/clean up sign site area. 
• Perform excavation of the sign area. (I.e. post-hole digging, concrete cutting, core drilling, etc.)
• Perform or assist Senior Service Technicians with service and/or installation of signage.
• Assist with installation services
• Adheres to all Gable standard operating procedures. 
• Daily update of CDL mileage/hours log
• Monitors and ensures the use of all safety regulations, requirements and equipment is being used and employed while working on all project job sites. 

Skills on Resume: 

• Stock Verification (Hard Skills)
• Equipment Maintenance (Hard Skills)
• Material Management (Hard Skills)
• Site Setup and Cleanup (Hard Skills)
• Excavation Techniques (Hard Skills)
• Signage Installation (Hard Skills)
• Safety Compliance (Hard Skills)
• CDL Log Updating (Hard Skills)

Job Summary:

• Troubleshoot, maintain, install, remove, upgrade, convert and repair Electronic Sports Betting Devices and/or Kiosk Devices and all related systems, equipment and peripherals.
• Provide excellent customer service.
• Troubleshoot problems with all software and hardware products.
• Provide technical support and assistance at promotional events
• Maintain all required inventory and process usage
• Work closely with customers during the installation of Company products to address problems.
• Provide training on products to customers.
• Interface with third-party providers to troubleshoot equipment issues.
• Participate in the installation of software release patches and action plans at customer locations.
• Participate fully in Company health and safety programs and comply with all Company OSHA policies and procedures. 
• Follow all lawful employer safety and health rules.
• Report hazardous conditions to management.

Skills on Resume: 

• Device Troubleshooting (Hard Skills)
• Customer Service (Soft Skills)
• Software and Hardware Support (Hard Skills)
• Technical Event Support (Soft Skills)
• Inventory Management (Hard Skills)
• Installation Support (Hard Skills)
• Product Training (Soft Skills)
• Safety Compliance (Soft Skills)

Job Summary:

• Provide ongoing systems training to other FLSmidth employees as well as customers to equip staff with the knowledge, practical skills and motivation to carry out work-related tasks
• Attend to breakdowns by providing technical support both remotely and/or by onsite visits.
• Perform preventative, routine and breakdown maintenance tasks and maintain company records.
• Identify maintenance requirements, including the ability to assess the urgency of the maintenance issue, recognize common types of maintenance requirements and
• Run basic checks according to workplace procedures to confirm the need for and type of maintenance support required.
• Provide front-line technology hub and spoke services to customers at RNZAF Base Woodbourne.
• Using best practice incident and problem management processes to provide Level 1, Level 2, and some Level 3 support
• Coordinating with service providers to achieve resolution.
• Work strategically with stakeholders using high levels of relationship management and influencing as well as provide peer support including helping more junior members of the team with the interpretation of requirements.
• Ensuring business continuity.
• Monitor, document, and report failure trends in equipment.

Skills on Resume: 

• Systems Training (Soft Skills)
• Technical Support (Hard Skills)
• Maintenance Tasks (Hard Skills)
• Incident Management (Hard Skills)
• Stakeholder Engagement (Soft Skills)
• Business Continuity Planning (Soft Skills)
• Trend Monitoring and Reporting (Hard Skills)
• Service Coordination (Soft Skills)