Job Summary:

• Provide technical support for special communications equipment, technical source validation, video, audio, biometrics, and locating system support associated with TTL equipment and devices.
• Provide a safe, consistent shopping experience for the end consumer
• Drive in-store sales by maintaining inventory levels, product placement, and merchandising standards
• Ensure a positive customer and consumer experience through relationship and partnership building, knowledge of product offerings, features and use, and customer service orientation
• Inspects fixtures, signage, branded marketing collateral, and pricing sets to validate they are at the standard
• Makes necessary replacements while in-store
• Reports deficiencies to on-site contact informs DM
• Proactively identify and resolve site issues adversely impacting the insured’s experience at the point of inspection.
• Gather and share field intelligence during site interactions with internal stakeholders to improve service delivery and site customer satisfaction.
• Prepare and submit weekly site activity reports to the Manager of Site Services Support Team.

Skills on Resume: 

• Technical Support (Hard Skills)
• Equipment Validation (Hard Skills)
• Audio-Video Systems (Hard Skills)
• Customer Service (Soft Skills)
• Merchandising (Hard Skills)
• Inspection (Hard Skills)
• Problem Solving (Soft Skills)
• Communication (Soft Skills)

Job Summary:

• Operate, employ, and train on a portfolio of TTL equipment and devices.
• Install, maintain and repair water treatment/filtration applications
• Perform technical services to chemical treatment equipment on clients’ premises in order to ensure efficiency and operability of the equipment
• Assist clients’ operations, in compliance with the client and the company´s safety regulations, in order to gauge response to the treatment program designed
• Perform preventive maintenance and repair service to the company's equipment in order to ensure the care and operation of the equipment
• Perform chemical control to the company´s products used in clients’ premises to ensure that the products are within the ranges established
• Detect and report faults and/or product issues when they are outside established ranges, efficiently resolve issues, offering cost-effective alternatives
• Perform stock checks of products on the client’s premises in order to supply within the agreed time
• Perform equipment inspections to monitor the conditions of the equipment and the operation quality, issuing the corresponding reports
• Participate in meetings with the team in order to make improvements in customer service
• Document and communicate completed services
• Providing clarity and value to the customer.

Skills on Resume: 

• Equipment Operation (Hard Skills)
• Installation and Maintenance (Hard Skills)
• Water Treatment (Hard Skills)
• Chemical Control (Hard Skills)
• Fault Detection (Hard Skills)
• Customer Service (Soft Skills)
• Reporting (Soft Skills)
• Communication (Soft Skills)

Job Summary:

• Maintenance liaison between customer and Support Organizations
• Liaison in relation to Technical Information management (importance, context and priority)
• Relationship management between Boeing and the Customer
• Maintenance solutions to meet capability requirements
• Ad hoc issue investigation & management
• Aligning and communicating with a broad range of stakeholders including stakeholders external to Boeing
• Achieving task outcomes without direct control of execution/transactional resources, that is, operate in a matrix environment
• Deliver briefs and communication sessions to the customer
• Utilising professional experience to complete tasks
• Integration, deployment and testing of System updates
• Develops and conducts ad hoc training
• Achieving Task Milestone Dates & Managing Task schedules and risks

Skills on Resume: 

• Technical Liaison (Hard Skills)
• Stakeholder Management (Soft Skills)
• Problem Solving (Soft Skills)
• Communication (Soft Skills)
• Issue Investigation (Hard Skills)
• Training Development (Hard Skills)
• System Integration (Hard Skills)
• Task Management (Soft Skills)

Job Summary:

• Using technical expertise to solve problems, generate ideas and be pro-active within the team.
• Developing and applying academic knowledge to undertake various activities in supporting the RAF customer at the Typhoon Main Operating bases, delivering to agreed performance targets, including cost and schedule.
• Developing practical skills in Field Service Engineering and development for complex solutions, understanding key processes and technologies.
• Working closely with engineers across multiple disciplines to solve problems.
• Completing tasks to a high standard and in accordance with appropriate processes and procedures.
• Taking an active role in Field Service Engineering process improvement
• Install, troubleshoot, integrate, and maintain technical systems including stand-alone technology and technology integrated into location communication infrastructure.
• Review operational requirements to make recommendations on where technical enhancements are appropriate.
• Train users on systems and maintain equipment inventories and make recommendations for tactics, techniques, and procedures, adjustments, and potential development opportunities.
• Instruct end users on new equipment implementation, as well as refresher training

Skills on Resume: 

• Technical problem-solving (Hard Skills)
• Academic application (Hard Skills)
• Field service skills (Hard Skills)
• Cross-disciplinary collaboration (Soft Skills)
• Process adherence (Soft Skills)
• Process improvement (Soft Skills)
• System maintenance (Hard Skills)
• Training skills (Soft Skills)

Job Summary:

• Working with a team of customer service staff with KDI-specific hardware and software
• Communicating courteously with customers by telephone, e-mail, and face-to-face
• Organizing and maintaining accurate and updated spare parts inventory utilizing Kongsberg user-specific Customer Relationship Management software.
• Performing on-site customer support consistent with terms detailed in Long-Term System Support
• Program for individual customer requirements
• Performing on-site hardware and software installation tasks including installation of KDI-specific hardware and software, installation of 3rd party peripheral equipment, installation of customer-specific hardware or software
• Keeping accurate records of discussions and relevant correspondence with customers utilizing Kongsberg user-specific Customer Configuration Database software
• Working together with customers and the Team leader to schedule on-site visits and repair efforts
• Responds to customer inquiries on the telephone, through online networks and in person.
• Communicate with customers to troubleshoot and help them understand how to use the product properly.

Skills on Resume: 

• Team collaboration (Soft Skills)
• Customer communication (Soft Skills)
• Inventory management (Hard Skills)
• On-site support (Hard Skills)
• Hardware installation (Hard Skills)
• Record keeping (Hard Skills)
• Scheduling coordination (Soft Skills)
• Troubleshooting (Hard Skills)

Job Summary:

• Service, maintenance, installation and commissioning of laboratory diagnostic equipment
• Prompt follow-up and follow-through to customer resolution
• Display a high level of critical thinking to bring successful resolution to complex problems
• Control and completion of electronic documentation
• Guide the maintenance of tools, test equipment and calibration material
• Planning and scheduling of service and maintenance duties
• Interfacing with customers to provide quality service and support
• Handles customer problems that appear to arise from the use of the product.
• Handles requests for replacing defective parts.
• Makes field service calls for new product start-up and equipment repairs.
• Communicates with programmers and engineers regarding system and machine issues and follows-up to make sure fixes are received and tested.

Skills on Resume: 

• Equipment servicing (Hard Skills)
• Critical thinking (Soft Skills)
• Electronic documentation (Hard Skills)
• Tool maintenance (Hard Skills)
• Service scheduling (Hard Skills)
• Customer interfacing (Soft Skills)
• Problem resolution (Soft Skills)
• Field service execution (Hard Skills)

Job Summary:

• Primary on-site contact for the customer and maintenance organization regarding technical issues.
• Provide troubleshooting, verbal advice and clarifications in support of maintenance.
• Perform defect investigation, reporting, direct and root cause identification and provide recommended corrective actions.
• Develop, submit and liaise with Boeing Philadelphia Service Engineering regarding technical requests to support defect investigation and corrective action development.
• Liaise with the Customer to coordinate approval and implementation of corrective actions.
• Evaluate technical documents and assist in the preparation of technical instructions and orders.
• Completes, maintains and processes pertinent paperwork and records.
• Assists in final testing of new products and conformance to quality requirements.
• Reports to the dealership’s management, any issues pertaining to DMV process.
• Monitor system metrics to ensure dealership compliance with MVD regulations
• Maintain a strong business relationship, as well as dependency on Vitu for MVD solutions.

Skills on Resume: 

• Customer liaison (Soft Skills)
• Troubleshooting support (Hard Skills)
• Defect investigation (Hard Skills)
• Technical documentation (Hard Skills)
• Corrective action implementation (Hard Skills)
• Technical communication (Soft Skills)
• Record maintenance (Hard Skills)
• Quality testing (Hard Skills)

Job Summary:

• Working clinical staff within assigned locations to ensure proper healthcare waste segregation, timely container exchanges and container fill accuracy
• Inspection and servicing of all Daniels’ products within assigned hospitals or medical centers includes entering procedural areas and working around sensitive patients and equipment
• Maintaining adequate inventory levels of container stock at a location and department level
• Clear communications and strong relationship management with hospital staff and Daniels staff
• Communicating and escalating customer's issues to the manager to ensure timely response and resolution with the usage of a company-provided smartphone for daily duties
• Maintaining professional, positive working relationships with customers and other hospital staff independently without direct supervision
• Ensuring the staging area is neat and orderly after entering and before leaving the facility
• Provide system support and conduct meetings with General Managers and Controllers.
• Managing relationships with clients and delivering exceptional customer service and support.
• Suggests improvements to the program on behalf of the client and addresses client issues and concerns
• Ensure that the clients are following MVD Registered User procedures and regulations by conducting compliance audits

Skills on Resume: 

• Waste segregation (Hard Skills)
• Inventory management (Hard Skills)
• Relationship management (Soft Skills)
• Issue escalation (Soft Skills)
• Professional interaction (Soft Skills)
• Facility organization (Hard Skills)
• System support (Hard Skills)
• Compliance auditing (Hard Skills)

Job Summary:

• Proactively contacts customers to provide quality customer service and handle customer issues.
• Interacts on-site with associates to ensure satisfaction, safety and retention.
• Conducts and documents safety site visits when appropriate.
• Directs telephone contact with customers.
• Works cooperatively with Market leadership to develop and implement a strategy to increase customer satisfaction and retention.
• Works cooperatively with MSA operations staff to service the customer base properly including active and positive communication to alert staff as to customer needs so they are able to plan for recruitment activities and understand the exact needs of the customer.
• Responds positively to the coaching of Operations Management, submits required reports and plans in a complete and timely manner, and participates in company initiatives, meetings and events as directed.
• Adheres to standard operating procedures and protocols.
• Perform deliveries, and pick-up service of Healthcare Equipment.
• Provide education and specific instructions to healthcare providers on use of products in busy healthcare facilities.
• Completing all daily activity and driving logs by company and government regulations.

Skills on Resume: 

• Customer service (Soft Skills)
• Safety management (Hard Skills)
• Strategic development (Soft Skills)
• Staff communication (Soft Skills)
• Operations coordination (Soft Skills)
• Protocol adherence (Hard Skills)
• Equipment delivery (Hard Skills)
• Education provision (Soft Skills)

Job Summary:

• Resolve maintenance and technical issues.
• Provide preventative maintenance, commissioning, troubleshooting, diagnostics, and repair services
• Reading and using applicable drawings and technical manuals
• Analyze technical data and evaluate maintenance procedures
• Develop and conduct ad hoc training
• Understand customer operational expectations and assist the customer in interpreting and using support data and documents
• Completing daily truck inspections.
• Perform quality inspection and infection control, in line with standard operating procedures while processing returns of rental and customer-owned equipment.
• Communicating in a clear and timely manner across the department and interdepartmentally to ensure efficiency, accurate billing, inventory management and customer satisfaction.
• Engaging effectively with the program customer and supplier representatives and teams

Skills on Resume: 

• Technical troubleshooting (Hard Skills)
• Preventative maintenance (Hard Skills)
• Technical analysis (Hard Skills)
• Training development (Soft Skills)
• Customer support (Soft Skills)
• Quality inspection (Hard Skills)
• Interdepartmental communication (Soft Skills)
• Stakeholder engagement (Soft Skills)