Published: Mar 07, 2025 - The Family Support Worker fosters strong relationships with children, young people, and their families while working collaboratively with a dedicated team to deliver optimal care. This role involves coordinating with health and care professionals to provide individual-focused care that encourages independence, ensuring a safe and nurturing environment. Additionally, the worker supports daily activities, offers counseling and practical help to families, and promotes engaging educational and leisure opportunities.

Tips for Family Support Worker Skills and Responsibilities on a Resume
1. Family Support Worker, Helping Hands Social Services, Springfield, IL
Job Summary:
- Undertake regular direct work with children and families in the community and at service user's homes.
- Managing risk appropriately.
- Co-producing and co-delivering support services with partner agencies in a multi-agency format and based on a working agreement with the families.
- Develop interventions for families that need support with parenting skills, self-confidence, managing challenging behaviours, dealing with parental mental health, child development, etc.
- Develop expertise in an agreed area of support for families.
- Ensure the voice of the child is heard and acted upon.
- Supervise and assess contact sessions between children/young people who are at risk of significant harm, and specific adults where there is a legal requirement or to safeguard a child's emotional or physical well-being.
- Undertake court-ordered contact.
- Managing risk and challenging behaviours from both adults and children.
- Establish clear guidelines during contact for families.
- Providing direct family support in the early help service through a bland of digital or face-to-face contact.
- Leading a creche for Children and families that need extra support to grow within a secure environment.
- Providing rich learning environments where children and families can engage in stimulating play opportunities.
Skills on Resume:
- Risk Management (Hard Skills)
- Family Support (Soft Skills)
- Multi-Agency Collaboration (Soft Skills)
- Intervention Development (Hard Skills)
- Child Advocacy (Soft Skills)
- Supervision (Soft Skills)
- Court-Ordered Support (Hard Skills)
- Learning Environment Creation (Soft Skills)
2. Family Support Worker, Community Care Partners, Reno, NV
Job Summary:
- Assessing parenting capacity and identifying deficiencies in parenting.
- Empowering parents to recognise where they can build and strengthen relationships with children and to build on parenting skills.
- Organise and chair meetings and act as Lead Professional in order to plan and undertake work with adults and children/young people who require skilled intervention to prevent deterioration in personal or social well-being.
- Support the delivery of agreed targeted individual and group work programmes, for example, Strengthening Families, Strengthening Communities, and Parenting programmes.
- Meet regularly with partners from the statutory and voluntary sectors delivering both adults and children's services in order to monitor and review the referred family's needs.
- Monitor and evaluate the extent to which both the family's resilience and the capacity to deliver improving levels of parental care and support are being strengthened.
- Ensure the health and safety of young people and staff, including the protection of children and young people, in line with the Council's Safeguarding Policy.
- Support managers within the Family Wellbeing Service in the delivery of operational objectives, plans and targets.
- Identify new community-based resources and influence and support local agencies with continued co-production and service delivery.
- Develop strong links with local and regional stakeholders.
- Facilitating interventions one to one or in a group to support identified areas of need e.g. infant massage, speech and language development.
- Being alert to child protection and safeguarding issues and inform appropriate line managers.
- Supporting children and families in different environments and required to be confident in representing the Action for Children Service.
- Tracking children's learning and development and required to communicate with parents and carers.
Skills on Resume:
- Parenting Assessment (Hard Skills)
- Empowerment (Soft Skills)
- Meeting Facilitation (Soft Skills)
- Programme Delivery (Hard Skills)
- Monitoring & Evaluation (Hard Skills)
- Safeguarding (Hard Skills)
- Stakeholder Engagement (Soft Skills)
- Child Development Tracking (Hard Skills)
3. Family Support Worker, Family Assistance Network, Madison, WI
Job Summary:
- Provide case management and work collaboratively with NCDSS
- Provide instruction to families in time management and establishing routines for children to effectively accomplish tasks
- Provide parent skills training to include setting limits and modeling appropriate behaviors
- Provide information and instruction to families on nutrition, cooking, meal planning and grocery shopping.
- Provide instruction to families in money management including supplying materials when available, to assist them with budgeting expenses and income.
- Provide assistance to families to maintain current housing and research assistance when new housing needs to be secured.
- Provide instruction and guidance to families in developing and strengthening social skills and social activities.
- Assist families in applying for State and County entitlements to assist in meeting basic needs
- Complete all paperwork required by the funder, regulatory agency and FCA including but not limited to weekly progress reports, case notes, timesheets and expense claims and submit by deadline.
- Attend all meetings and training required by the FCA, the funder and the regulatory agency.
- Assume other responsibilities, tasks or projects to ensure the effective operation of the program.
Skills on Resume:
- Case Management (Hard Skills)
- Time Management Instruction (Soft Skills)
- Parent Training (Hard Skills)
- Financial Guidance (Hard Skills)
- Housing Assistance (Soft Skills)
- Social Skills Development (Soft Skills)
- Entitlement Application (Hard Skills)
- Reporting (Hard Skills)
4. Family Support Worker, Sunrise Family Services, Charleston, WV
Job Summary:
- Work alongside families who are experiencing challenges in the parenting of children/children to assist them in practical parenting within homes and in the community.
- Work with families to help identify key issues, strengths and deficits that affect parenting and family functioning.
- Provide families with advice and guidance in a coaching and advisory role.
- Work with families to help them build on strengths in parenting.
- Work as a member of a team including other family support workers, social workers and other multidisciplinary professionals.
- Provide the assessing social worker with a factual, relevant and concise report within 48 hours of the end of each shift.
- Work with children and young people who are in crisis, on the edge of care, vulnerable to gang involvement and criminal exploitation, or are being reunified with family.
- Work alongside parents in the belief that the childs family should be the best place to raise the child, where it is safe to do so.
- Providing a high-quality service to children, young people and families by understanding needs and delivering appropriate interventions.
- Achieving the highest standards of safeguarding, whether through supporting the children and young people who come into contact with our services or by appropriately reporting concerns about any child or young person.
- Working in partnership with other agencies to keep children and young people at the centre of our work.
- Working collaboratively with colleagues and families to achieve positive outcomes.
- Listening to children, young people and families.
Skills on Resume:
- Family Support (Soft Skills)
- Strengths-Based Approach (Soft Skills)
- Coaching (Soft Skills)
- Multidisciplinary Collaboration (Soft Skills)
- Report Writing (Hard Skills)
- Crisis Management (Soft Skills)
- Safeguarding (Hard Skills)
- Active Listening (Soft Skills)
5. Family Support Worker, Unity Family Outreach, Boise, ID
Job Summary:
- Providing practical help and intensive interventions to families that contribute to meaningful positive change.
- Supporting families to make and attend appointments, modelling appropriate actions and behaviours and assisting the necessary day to day activities that enable families to progress and maintain positive outcomes
- Developing and using a range of approaches to engage and build an effective working relationship with parents and families,
- Enabling positive change to take place for themselves and children
- Working with parents, empowering them to enable them to identify, acknowledge and meet and children’s needs, develop life skills, make and sustain effective change and reduce vulnerability
- Contributing to the monitoring of good practice within the family centre and ensuring safe working practices within Child Protection procedures
- Contribute to formal assessments of parenting capacity and the needs of resident children and families, in conjunction with colleagues and other professionals.
- Managing challenging behaviour resulting from complex needs to ensure the safety of residents and colleagues.
- Ensuring daily tasks are completed consistent with the smooth running of the home, such as handover, case recording and updating care plans, risk assessments, ensuring all information is recorded appropriately and accurately.
- Observing, assessing and monitoring the health, development and emotional well-being of parents and children by promoting high standards of physical care, hygiene and safety for residents.
- Involving parents and children (where appropriate) in decisions about assessment, in order to maximise choices, giving due consideration to wishes and feelings.
- Ensuring safe practices of sharing information, internally and to other agencies.
Skills on Resume:
- Practical Support (Soft Skills)
- Relationship Building (Soft Skills)
- Empowerment (Soft Skills)
- Parenting Assessment (Hard Skills)
- Behaviour Management (Soft Skills)
- Case Recording (Hard Skills)
- Health Monitoring (Hard Skills)
- Information Sharing (Hard Skills)
6. Family Support Worker, Family Support Initiatives, Omaha, NE
Job Summary:
- Building trusting relationships, teaching problem solving skills and improving the family’s support system through consistent and comprehensive home visitation support.
- Assist with program planning and development, i.e. family events, quarterly report, and program contract.
- Assist participants in developing and implementing a specific family goals.
- Understand and adhere to Healthy Family America Standards.
- Provide accurate information and support regarding prenatal issues, child development and parenting utilizing Partners for Healthy Baby, Just in Time Curriculum, assessments, and approved handouts.
- Promote and demonstrate positive parent/child relationships through observing moms and babies interacting.
- Videotaping of routine activities and completing an observation tool will be accomplished.
- Demonstrate familiarity with the services for pregnant and parenting teens with community agencies and refer participants to appropriate services and resources.
- Meet weekly with Family Support Worker Supervisor for reflective supervision sessions.
- Participate in professional development both within the community and throughout the state, especially MIECHV trainings as approved by the Supervisor and Program Manager.
- Ensure that monthly attendance, statistical reports, and appropriate client record keeping are entered in the MIECHV Visit Tracker data base system, and in the participant hard file.
- Participate in the MIECHV Continuous Quality Improvement process on an on-going basis.
Skills on Resume:
- Relationship Building (Soft Skills)
- Program Planning (Hard Skills)
- Goal Setting (Soft Skills)
- Parenting Education (Hard Skills)
- Observation (Hard Skills)
- Community Resources (Soft Skills)
- Supervision (Soft Skills)
- Data Entry (Hard Skills)
7. Family Support Worker, Bright Future Family Center, Fargo, ND
Job Summary:
- Serve as an advocate for the participant.
- Assist in arranging for participants to enroll/participate in educational services, job-related training or employment opportunities.
- Participate in participant staffing, as requested.
- Attend monthly All-Staff and weekly Teen Family Support meetings or Infant Mental Health consultations unless absence pre-arranged.
- Participate in interagency staffing with other staff working with the participant, such as doulas or group staff.
- Serve on agency committees, as requested or support fellow team members with requests
- Participate in longitudinal studies, as directed
- Participate in area networks focusing on teen mothers, domestic violence, child abuse mental health, at risk families, or homeless youth.
- Enter and track data on HFA spreadsheets on a monthly/quarterly basis.
- Assist the accreditation process
- Ensure that families have a medical home.
- Monitor and encourage participants to follow through with well-baby checks and any referrals to Child and Family Connections.
- Provide handouts, discussion and support regarding birth control methods, including abstinence.
Skills on Resume:
- Advocacy (Soft Skills)
- Enrollment Assistance (Hard Skills)
- Staffing Participation (Soft Skills)
- Interagency Collaboration (Soft Skills)
- Committee Involvement (Soft Skills)
- Data Tracking (Hard Skills)
- Accreditation Support (Hard Skills)
- Health Monitoring (Hard Skills)
8. Family Support Worker, New Beginnings Family Services, Albany, NY
Job Summary:
- Build up a good relationship with the children and young people and families
- Work alongside the team and supporting one another in order to deliver the best care for the children and young people
- Working with other health and care professionals
- Providing care that focuses on the needs of the individual but also promotes independence
- Creating a safe and positive living environment
- Supporting the children and young people with day-to-day activities
- In a safe and supportive setting, provide leisure and creative activities
- Provide support, advice and information to children, young people and families, including the provision of practical assistance.
- Assist in the promotion of good parenting and provide parents and carers with support and information in relation to parenting and the development of children and young people.
- Promote parent's ability to provide safe access to play.
- Leisure and learning facilities, within and beyond the home.
- Lead supervisions and record observations of contact between looked-after children and families.
Skills on Resume:
- Relationship Building (Soft Skills)
- Team Collaboration (Soft Skills)
- Multidisciplinary Collaboration (Soft Skills)
- Individualized Care (Hard Skills)
- Safe Environment Creation (Hard Skills)
- Activity Support (Soft Skills)
- Parenting Support (Soft Skills)
- Supervision (Hard Skills)
9. Family Support Worker, Family Connections Inc., Columbia, SC
Job Summary:
- Providing support to parents to build on capacity to enhance child’s health and development.
- Deliver a high-quality service to children and families that have been identified to be in need.
- Contribute towards core assessments for families.
- Develop programmes of intervention for families on specific problems or behaviours.
- Assess the needs and strengths of children and families
- Support the team manager and senior practitioner in the running of the ENGAGE project
- Carry a managed caseload of complex cases requiring experienced and expert practitioner input where there are significant domestic abuse concerns in relation to perpetrators with some having complex needs
- Ensure the safety of children and victims remain at the centre of all interventions and decision making
- Assess and write comprehensive and specialist assessments of risk and need in relation to perpetrators of domestic abuse
- Testifying in court regarding a case according to PA policy.
- Attend special meetings, trainings, workshops, and conferences or join committees related to job as requested by supervisor or executive director.
- Carry out activities in the annual work plan and agency's strategic plan.
Skills on Resume:
- Parent Support (Soft Skills)
- Service Delivery (Hard Skills)
- Assessment Contribution (Hard Skills)
- Intervention Development (Hard Skills)
- Case Management (Hard Skills)
- Risk Assessment (Hard Skills)
- Court Testimony (Hard Skills)
10. Family Support Worker, Horizon Family Solutions, Tallahassee, FL
Job Summary:
- Assessing need and planning support
- Jointly develop early help assessments with families and other professionals, which identify the individual needs of all family members and family dynamics.
- Develop whole family, multi-agency outcome focused support plans which respond to the needs of families (and individual family members) and provide effective tailored, timely and sequenced interventions.
- Act as a dedicated key worker for families, working with all family members and other professionals to develop, coordinate and deliver whole family support plans, including regular reviews of progress.
- Deliver family support work and evidence-based interventions with children, young people and families through group work and one-to-one support, and ensure timely access to interventions provided by other agencies.
- Empower families to access services by providing support with calls and referral forms, accompanying to service appointments, and advocating on behalf of families where appropriate.
- Work persistently to empower, challenge and support families to achieve goals, providing practical ‘hands on’ support, and building families’ resilience.
- Model effective maintenance of household and family environments by helping to carry out practical tasks
- Manage a caseload of between 12 – 20 families with additional needs and/ or multiple and complex needs.
- Use LB Haringey guidance on need thresholds to identify increases and reduction in levels of need, managing timely and appropriate escalation and step down as appropriate.
- Ensure cases are regularly reviewed, have clear exit strategies, and are closed where appropriate.
Skills on Resume:
- Needs Assessment (Hard Skills)
- Support Planning (Hard Skills)
- Key Worker Role (Soft Skills)
- Family Support (Soft Skills)
- Empowerment (Soft Skills)
- Resilience Building (Soft Skills)
- Case Management (Hard Skills)
- Review and Escalation (Hard Skills)
11. Family Support Worker, Bridge Family Support, Hartford, CT
Job Summary:
- Make decisions in regard to treatment plan/process i.e. curriculum, resources, and skills training
- Conduct home visits based on the family's discretion in regards to times and dates that accommodate the family, regardless of time, day, and location.
- Meeting with families on a regular basis as determined by contract requirements in the Scope of Work.
- Implement treatment processes with the families they are serving
- Conduct Intake/Needs Assessments based on needs of the family and be responsible for deciding admission scores, progress and discharge scores based on the funder's Scope of Work
- Decide overall if a family has successfully completed services and rate the percentage of services completed.
- Provide appropriate and timely services as indicated in the service plan and optional services as agreed upon by the agency and contractor
- Demonstrate respect for clients and children in a non-judgmental manner and respect client's rights to privacy and confidentially.
- Monitor and document the physical and emotional health of children during visits and assist parents in demonstrating how to care for them.
- Determine the safety with caregiver and others living in the household to make a decision if a Child Abuse Report needs to be called into the DCS hotline due to any suspected abuse, neglect, and/or safety concern.
- Attend regular meetings with supervisor to review case history and implement service plan, attend staff meetings and staffing
- Maintain accurate and timely written reports, summaries and contact logs.
- Adhere to all contractual agreements between PA and funding sources and adhere to agency policies and procedures
- Conduct client assessments to assess the risk factors for the family and decide what curriculum is appropriate based on family need
Skills on Resume:
- Decision Making (Hard Skills)
- Home Visits (Soft Skills)
- Service Implementation (Hard Skills)
- Needs Assessment (Hard Skills)
- Progress Evaluation (Hard Skills)
- Client Respect (Soft Skills)
- Safety Assessment (Hard Skills)
- Report Writing (Hard Skills)