• Supervises the personnel involved in the function of imports and exports, import of raw materials, final imports, virtual imports and equipment, export of finished product, return of raw materials and equipment, exports of scrap, Regime changes, classifying raw materials and finished products.
• Conducting interviews and selecting new employees, developing and training personnel, carrying out corrective actions towards employees and performance reviews.
• Liaise with other departments to establish and maintain effective and relevant import/export activities.
• Create effective communication with country leaders of purchasing, material management, production, logistics and sales organization to effectively operate department responsibilities.
• Anticipate, research and report on future changes in import/export laws and relevant local territory practices and ensure such knowledge is factored into the planning of the department's own strategy, resources and procedures.
• Standardize and maintain up-to-date appropriate customs software to operate the in and out of materials and equipment of the country in its different sites.
• Provide support to areas as they demand, focusing the delivery of company products to final customers.
• Complete documentation for sea and air freight
• Attend customs inspections and present documents
• Ensure customer orders are entered into the system correctly with confirmations sent

Skills: Import/Export Management, Personnel Supervision, Staff Development, Cross-Department Coordination, Legal Compliance, Customs Software Management, Customer Support, Documentation Management

• Prepares all necessary data entry and confirmation of key milestones (Booking, Export Customs Clearance (AES), Pre-Alert, Delivery Coordination)
• Maintains transportation data from a regulatory and tracking perspective
• Ensures regulatory requirements and proper documentation, including transit documents and customs clearances, exists for shipments. 
• Ensures documentation is accurately processed and distributed in a timely manner.
• TSA Security Program Facilitation
• Establishes knowledge of Inco terms and commercial invoice requirements.
• Provides support to coworkers in training and audit oversight.
• Prepares timely management information and reports
• Ensuring shipments comply with the regulations of UK authorities
• Providing knowledge of customs clearance for specific variations on companies' exports globally
• Checking commodity codes are entered correctly into the system
• Liaise with customs authorities

Skills: Data Entry Management, Regulatory Compliance, Documentation Processing, TSA Security, Inco Terms Knowledge, Staff Training, Report Preparation, Customs Liaison

• Training and developing employees
• Providing input on and/or conducting mid and year-end reviews
• Providing input on compensation decisions
• Providing input and recommendations on staffing forecasting & decisions
• Communicating and educating employees on corporate compliance policies
• Organize, plan, coordinate and control specific phases of team operations
• Prioritize and delegate work. 
• Monitor for accuracy, completeness, and efficiency
• Develop and document operational processes within team and processes for interaction with other branch teams
• Document workflow and job description of individual team members
• Actively work with management to identify, develop, and monitor metrics to measure the performance of team and members

Skills: Employee Training, Performance Reviews, Compensation Input, Staffing Forecasting, Compliance Education, Team Coordination, Work Delegation, Process Documentation

• Responsible for the operational activities on the team and reporting any irregularities to the wider business/HO which may impact trade or other areas of the business.
• Responsible for all Export documentation and third-party bookings within the Exports operation.
• BMD/Business consultant for all Export-related functions, including all systemic and data-related queries. 
• Performing as a subject-matter expert for all projects.
• Responsible for running an HMRC-compliant Exports function in support of European export shipments, alongside the Customs Manager and Supply Chain Manager.
• Analysis of financial reporting to identify issues/irregularities from placement of purchase order to HMRC Payment, and applies training to required area of the business
• Demonstrates networking abilities whether that be consultants, freight forwarders or other retailers, to provide current exports policies and review opportunities and risks.
• Provide/demonstrate leadership values to all functions of the business to ensure highest standard of service levels for both internal and external customers.
• Providing 1 to 1’s and appraisal for the Junior Manager, giving direction on development and managerial support.
• Responsible for providing resource and succession planning for the owned business function to the Senior Customs & Exports Manager and supporting other managers and business areas when required with HR team related issues.
• Provides analysis and solutions to complex problems, relevant exports and customs information, evaluation and implement options to the business
• Investigate and develop new ways of working for international trade within the business.
• Support and lead project work providing relevant detail that may reflect on the area of the business and team.

Skills: Operational Reporting, Export Documentation, Data Analysis, Subject-Matter Expertise, Compliance Management, Financial Analysis, Networking, Leadership and Planning

• Responsible for fulfilling and exceeding branch's expectations by providing the highest possible customer service and quality.
• Optimize the transaction and operational processes to minimize costs.
• Provide published scheduled consolidation services to international points.
• Provide all export consolidation and communication services to all US Stations and all overseas partners.
• Improve airline relationships through frequent contact with sales and service representatives.
• Negotiate rates and service/operation parameters with carriers, both for the local gateway operations and for the company as a whole.
• Implement and maintain corporate established procedures for gateway communications, customer service and operations.
• Ensure implementation of annual budget plan.
• Responsible for effective resolution to operations, accounting and personnel issues.
• Ensure adherence to work instructions established by the Company
• Ensure all service failures of carriers are addressed timely and documented.
• Identify and resolve employee work-related issues.

Skills: Customer Service, Process Optimization, Export Consolidation, Carrier Relations, Rate Negotiation, Budget Management, Operational Resolution, Employee Issue Resolution

• Experience in people management, people leader with a strong passion for coaching and people development
• Hands-on mentality combined with strong analytical and decision-making skills, able to simplify complicated concepts
• Fluent in English both spoken and written
• Strong sense of responsibility, high flexibility and dedication
• Computer literacy (MS Office, Excel, PowerPoint, SAP/ERP)
• Ability to prioritize in a constantly changing environment and to deal with stress
• Pro-active attitude in communicating with all parties involved in regional processes, ability to identify the needs
• Result orientation by using data, KPI’s/Metrics, tools and systems like MOS, CAP and Lean Sigma
• Ability to maintain clear and accurate operations documents/procedures
• Good communication and interpersonal skills
• Good command of spoken and written English, Cantonese, Mandarin

Qualifications: BA in International Business with 4 years of Experience

• Understanding of Air exporting procedures, and compliance.
• Strong proficiency in Microsoft Office (Especially Excel) and high attention to detail.
• Experience in the ocean and air transportation industry including export documentation, coordinating inland trucking for LCL/FCL (Less/Full Container Load), cargo insurance, and cargo consolidation/deconsolidation.
• Experience in preparation of Electronic Export Information (EEI), Ocean Bill of Lading (OBL) documents, import arrival notifications, airway bills, as well as understanding the process of a letter of credit.
• Knowledge of specialized documents for food products such as Certificates of Free Sales, Phytosanitary, USDA documents.
• Intermediate computer skills (in programs such as Word, Excel and PowerPoint).
• Intermediate to advanced communication skills in English and Spanish (verbal and written).
• Effective analytical and negotiating skills relevant to rating, pricing and bookings.
• Effective verbal, written and interpersonal communication skills including telephone etiquette and positive customer relations abilities.
• Strong time management and organizational skills.
• Ability to establish and maintain effective working relationships with fellow employees and other individuals s/he may have to contact in order to perform her/his job.
• Ability to respond to common inquiries regarding the areas and/or countries s/he works with.
• Ability to work with limited supervision, multi-task and possess strong initiative.

Qualifications: BS in Logistics and Supply Chain Management with 5 years of Experience

• Experience in managing and developing team members.
• Strong management skills and ability to motivate decisions based on facts and knowledge.
• Strong communication skills and ability to communicate on different levels.
• Experience with continuous improvement and change processes.
• Accurate, pro-active, hands-on, result-oriented and problem-solving attitude.
• Fluent in both Dutch and English, both verbal and in writing for the Export supervisor/team leader export.
• Experience dealing with Tier 1 automotive customers
• Demonstrated ability to lead, motivate and influence others, set a positive example, and create a productive, positive environment
• Strategic and creative thinking skills
• Experience using CargoWise software
• Proven track record in people management roles (leadership, motivation and people skills)
• Strong problem-solving mentality
• Knowledge of Microsoft Office software (Excel, Outlook and Word)

Qualifications: BA in Business Administration with 4 years of Experience

• Proficiency in Microsoft Office Suite such as SAP, SharePoint knowledge and SalesForce or any other relevant CRM tool
• Able to work independently and as a team, promoting a team environment
• Able to maintain confidentiality of information
• Able to adapt and manage change effectively
• Able to work with accuracy and attention to detail
• Able to communicate clearly and effectively, both verbally and in writing
• Able to perform tasks and duties without constant supervision
• Able to read, write and speak English
• Superior Export services experience, problem-solving, time management & organizational skills
• Demonstrate the ability to effectively lead, train and peer coach
• Able to read, write, or speak English

Qualifications: BS in International Trade with 3 years of Experience

• Experience shipping in a manufacturing environment.
• Strong computer skills including Microsoft Office, email, Carrier website shipment routing, ERP systems.
• Proven track record delivering results.
• Strong leadership capability.
• Ability to work and think independently, as well as within a team.
• Experience working in and implementing Lean Manufacturing
• Ability to lead, coach, and develop team members
• Holds self and others accountable for achieving goals and standards
• Ability to work in a fast-paced environment to handle multiple competing tasks and demands
• Strong communication skills such as oral, written and presentation
• Strong organization, planning and time management skills to achieve results
• Strong personal and professional ethical values and integrity
• Proficient in Microsoft Office programs (Outlook, Word, PowerPoint, and Excel)
• Strong interpersonal & collaboration skills to work effectively with all levels of the organization including suppliers and/or external customers

Qualifications: BA in Marketing with 4 years of Experience