EXPORT CLERK RESUME EXAMPLE

Job Summary:

• Ensure shipment documentation is correct and promptly prepared
• Ensure all pre-alert are in timely sent to related parties
• Ensure the invoicing and shipment costing was correct and prepared promptly
• Ensure timely billing documents are prepared and sent to customers
• Ensure all related documents for the customer is a timely return
• Jointly develop continuous improvement on document and billing processes with best practices
• Ensure all documents are completion in the system on time in order to submit to the carrier on time
• Responsible for Customs declaration for material, goods parts etc.
• Responsible for 3PL service control, ensuring all shipments on time delivery
• Set up operation process and maintain well control system to keep the surplus material and finished goods are balance of the customs contract process
• Ensure all the records and operations match with ERP system
• Closely communicate with local government to ensure all comply with relative policy and local requirements, ensure all operation complies with Clorox and local requirements
• Manage and control delivery cost, inventory of export and import goods

Skills on Resume: 

• Documentation Management (Hard Skills)
• Process Improvement (Hard Skills)
• Customs Knowledge (Hard Skills)
• Inventory Control (Hard Skills)
• ERP Proficiency (Hard Skills)
• Regulatory Compliance (Hard Skills)
• 3PL Management (Hard Skills)
• Communication (Soft Skills)

Job Summary:

• Communicates with overseas customers or agents to answer inquiries or provide updates.
• Assemble and complete all shipment-related documents
• Confirms shipment-level profitability and escalates any loss-making or low-margin shipments to the supervisor
• Creates commercial documentation required for export declaration and other regulatory agencies or requirements.
• Actions for the resolution of any accounts payable issues within the area of responsibility.
• Prepares export ocean bill of lading and related documents or house airway bill pouch and labels
• Processes external billing based on quotations, established contract rates and standard tariffs.
• Responsible for export compliance including Denied Party Screening and AES filing
• Checking Vendor invoices against job files
• Completing the import process from start to finish.
• Liaising with suppliers and accounts on billing queries.
• Ensure that all company policies and legislations are being adhered to.
• Accurate completion of customs entries in accordance with customer instructions and work procedures.
• Billing and Accounts queries.

Skills on Resume: 

• Customer Communication (Soft Skills)
• Documentation Assembly (Hard Skills)
• Profitability Analysis (Hard Skills)
• Export Compliance (Hard Skills)
• Billing Processing (Hard Skills)
• Vendor Invoice Checking (Hard Skills)
• Customs Entries (Hard Skills)
• Policy Adherence (Soft Skills)

Job Summary:

• Handle air freight export operations from start to finish
• Provide a high level of customer service to clients
• Work within company guidelines at all times
• Communicating effectively with colleagues, as part of a team
• Keeping up to date with legislation affecting the export of goods by air
• Dealing/communicating with Core clients
• Control all Import and Export activities on a start-to-finish basis
• Ensure all data/changes and bookings are loaded onto computer system prior to arrival/departure
• Keep customers fully informed of anything which may cause a delay in a shipment
• Develop constructive relationships with key customers and key suppliers

Skills on Resume: 

• Air Freight Operations (Hard Skills)
• Customer Service (Soft Skills)
• Team Communication (Soft Skills)
• Legislation Knowledge (Hard Skills)
• Client Management (Soft Skills)
• Import/Export Control (Hard Skills)
• Data Management (Hard Skills)
• Relationship Building (Soft Skills)

Job Summary:

• Develop & build relationships to ensure a high level of customer service is provided to clients.
• Ensure freight is moved to customer specifications, on time with all the necessary customs and legal documentation
• Keep a record of all daily events and interactive reports.
• Arrange haulage with shipping line/hauliers.
• Make sure all freight is invoiced and checked prior to dispatch.
• Ensure pre-alert documents are on hand
• Deal with requests and queries ensuring they are resolved and actioned quickly and efficiently.
• Liaising with overseas agents, customers and suppliers to ensure freight is moved as per customers instructions.
• Use of customer ERP and SAP systems
• Accurate & timely reporting/escalation to department manager
• Send out order acknowledgments for all orders and provide customers with order updates and delivery schedules.
• Complete all administration in relation to the export documentation, such as invoices, packing documents, Certificates and other specific documents in relation to the product and industry.

Skills on Resume: 

• Customer Relationship (Soft Skills)
• Freight Management (Hard Skills)
• Record Keeping (Hard Skills)
• Haulage Arrangement (Hard Skills)
• Invoicing (Hard Skills)
• Documentation Handling (Hard Skills)
• ERP/SAP Systems (Hard Skills)
• Reporting (Hard Skills)

Job Summary:

• Coordinate with the customs agent for import and export activities for the Stourport site, conforming to HM Revenue and customs regulations.
• Booking of freight vehicles.
• Complete audits on all export shipments, conforming to HM Revenue and Customs Regulations.
• Building, maintaining and expanding the relationship with internal and external stakeholders
• Aid with freight tenders and contract management.
• Support customs agent with classifying product dictionary
• Ensuring all items have accurate product descriptions, appropriate tariff classifications, country of origins, ECCNs and preferential treatment based on regulatory requirements
• Process freight invoices for payment
• Communicating with customers and suppliers
• Making bookings with haulers, airlines and shipping lines
• Completing shipping documents and Customs entries
• Pre-alerts sent to customers and agents
• Ensuring, where possible, that all costs are on the job and are correct

Skills on Resume: 

• Customs Coordination (Hard Skills)
• Freight Booking (Hard Skills)
• Audit Compliance (Hard Skills)
• Stakeholder Management (Soft Skills)
• Contract Management (Hard Skills)
• Product Classification (Hard Skills)
• Invoice Processing (Hard Skills)
• Communication (Soft Skills)

Job Summary:

• Responsible for all customs complaints including activity and operational audits, ensuring processes are managed accurately end to end, in accordance with customs regulatory requirements.
• Complete monthly Import and Export Declaration audits, including report out of identified errors and timely follow-up remediation
• Create and review customs and shipping processes, for import and export activities.
• Assist with the review and monitoring of Customs Tariff Classification processes.
• Working with internal stakeholders and/or third parties to ensure correct customs documentation
• Strong support and communication with Drivers
• Support external suppliers with CFSP management
• Perform quarterly operational and financial audits over processes governed by Sarbanes Oxley, ensuring processes and documentation are adequate to address business and financial risk.
• Support adhoc queries and compliance activities alongside the wider team
• Review and maintain import processes in line with customs requirements

Skills on Resume: 

• Customs Compliance (Hard Skills)
• Audit Management (Hard Skills)
• Process Review (Hard Skills)
• Tariff Classification (Hard Skills)
• Documentation Support (Hard Skills)
• Driver Communication (Soft Skills)
• CFSP Management (Hard Skills)
• Risk Management (Hard Skills)

Job Summary:

• Handle daily Ocean operations for the client base.
• Prepare and submit Customs entries.
• Respond via email to overseas agents to confirm notification of any pre-alert.
• Liaise with clients in relation to documentation, delivery and charges.
• Respond to any clients in a timely manner.
• Quotations for clients and overseas agents
• Load jobs onto the system.
• Monitor ETA / ETD and advise of any changes.
• Arrange releases, BOL lodgement and payment of charges in a timely manner.
• Complete Customer Status Reports in Excel.
• Ensure the customer has all required docs, ie PODs, copy C88 etc.
• Invoice jobs in a timely manner.

Skills on Resume: 

• Ocean Operations (Hard Skills)
• Customs Entries (Hard Skills)
• Client Communication (Soft Skills)
• Quotation Management (Hard Skills)
• Job Management (Hard Skills)
• ETA Monitoring (Hard Skills)
• Documentation Handling (Hard Skills)
• Invoicing (Hard Skills)

Job Summary:

• Request full shipping instructions & authority from overseas regarding shipping lines & co-loaders to proceed with the shipment.
• Communicate back to the shipper regarding consignee/agent approval to proceed with relevant dates.
• Making bookings with co-loader or shipping via email or portals.
• Arrange collection with co-loader LCL or shipping line for FCL.
• Await confirmation or alternative arrangement requests from the Shipping Line or co-loader for the collection of the shipment.
• Forward booking info to shipper & overseas agent incorporating collection date, time, vessel, shipping date and ETA (separate emails).
• Request documentation from the shipper including invoice, pack list and COI.
• Ensure the shipper sends the documents once the shipment is loaded.
• Email reminders to be sent to the shipper the day before or the same day of collection to remind them to send us the container and seal number & paperwork 
• Prepare export documentation which consists of customs clearance, shipping instructions, if applicable COO, DG note, ISF’S, AMS.
• Custom clearance, BOL instructions, ISF’s or AMS are to be completed and sent with UCR number to Shipping line or co-loader.
• Load the VGM through Destin8 or CNS.
• Send documents to the Shipping line or co-loader.

Skills on Resume: 

• Shipping Instructions (Hard Skills)
• Booking Management (Hard Skills)
• Collection Arrangement (Hard Skills)
• Documentation Handling (Hard Skills)
• Communication (Soft Skills)
• Export Documentation (Hard Skills)
• Customs Clearance (Hard Skills)
• VGM Management (Hard Skills)

Job Summary:

• Manage the approval process for handling the Draft Master BOL received from the shipping line and then send it to overseas without Draft HBL for approval.
• Review the final BOL and freight costs from the line or co-loader.
• Prepare and send the pre-alerts to the agent at the destination which must consist of HBOL, MBOL and other export documentation.
• Issue Final House Bill with container number, seal number, sailing date and issue date of house bill to shipper.
• Pre-alert overseas agent regarding the shipment.
• Send the final bill of lading to the shipper.
• Approve invoicing from suppliers.
• Accrue charges in Cargowise and bill out to relevant parties.
• Ensuring all internal SOP’s are followed correctly,
• Maintain auditable files.
• Compliance with other reasonable requests from Management.
• Update tasks within the workflow.
• Helping and supporting other departments and colleagues.
• Proactive internal/external communications.
• Compliance with H & S on site.

Skills on Resume: 

• BOL Management (Hard Skills)
• Freight Cost Review (Hard Skills)
• Pre-alert Handling (Hard Skills)
• Invoicing Approval (Hard Skills)
• SOP Compliance (Hard Skills)
• File Maintenance (Hard Skills)
• Communication (Soft Skills)
• Health & Safety (Soft Skills)

Job Summary:

• Record information on the CRM System
• Maintain systems and provide a high level of customer service
• Liaising with sea freight customers
• Taking bookings, arranging collections, giving quotations
• Manage end-to-end process for OFR Exports and designated customers
• Handling all aspects of sea freight documentation (FCL, LCL exports, Customs)
• Dealing with overseas orders and General office administration
• Receiving pre-alerts from overseas agents
• Advising customers of arrival of cargo into the UK
• Planning loads and sending load lists to agents
• Checking manifests once received
• Receiving and checking relevant import documentation and passing it on to shipping lines

Skills on Resume: 

• CRM Management (Hard Skills)
• Customer Service (Soft Skills)
• Sea Freight Coordination (Hard Skills)
• Documentation Handling (Hard Skills)
• Order Management (Hard Skills)
• Pre-alert Reception (Hard Skills)
• Cargo Advising (Soft Skills)
• Load Planning (Hard Skills)

Job Summary:

• Respond to and deal with customer communication by email and telephone.
• Dealing with internal & external transport
• Handling customer inquiries
• Freight quotations and Raising files
• Liaising with clients, overseas agents and internal departments
• Trailer load planning and taking bookings
• Maintaining accurate administrative records
• Resolving and managing queries and complaints courteously and efficiently
• Ensuring site and customer objectives are achieved
• Dealing with customer account queries
• Quoting and recording such information

Skills on Resume: 

• Customer Communication (Soft Skills)
• Transport Coordination (Hard Skills)
• Inquiry Handling (Soft Skills)
• Freight Quotation (Hard Skills)
• Client Liaison (Soft Skills)
• Load Planning (Hard Skills)
• Administrative Accuracy (Hard Skills)
• Query Resolution (Soft Skills)