EXPORT AGENT SKILLS, EXPERIENCE, AND JOB REQUIREMENTS

Updated: Jun 13, 2025 - The Export Agent with comprehensive knowledge of Imports and Exports, especially within Air Cargo and Express, demonstrates strong proficiency in Microsoft Office and understands DG requirements and pharma trade. This role requires exceptional time management, analytical skills, and the ability to effectively handle high call volumes and operational demands independently. This position excels in communication, problem-solving, and multitasking within a team or solo, ensuring daily tasks align with company goals and regulatory compliance.

Essential Hard and Soft Skills for a Standout Export Agent Resume
  • Customs Compliance
  • Documentation Management
  • Shipment Management
  • MAWB Preparation
  • Airline Booking
  • Packaging & Labeling
  • Cold Chain Management
  • Shipment Tracking
  • IT Systems Proficiency
  • Freight Handling
  • Stakeholder Management
  • Problem-Solving
  • Vendor Communication
  • Shipping Coordination
  • Communication
  • Customer Service
  • Staff Guidance
  • Order Coordination
  • Booking Coordination
  • Customer Communication

Summary of Export Agent Knowledge and Qualifications on Resume

1. BA in International Business with 4 years of Experience

  • Experience in closing out shipments in a timely manner including requests for vendor invoices and selling rates
  • Completion of specific assigned duties/accounts.
  • Able to work overtime and weekend on-call rotations.
  • Have DG certification to handle DG shipments.
  • Knowledge of airline regulations i.e. oversized, banding.
  • Knowledge of POA, customs brokerage regulations, DO, ISF.
  • Knowledge of working with air and ocean carriers.
  • Basic computer knowledge including Word and Excel.
  • Excellent written and verbal skills.
  • Able to calculate chargeable weight and volume for all shipments.
  • Ability to manage deadlines.
  • Ability to work hands-on, handling multiple priorities simultaneously.

2. BS in Supply Chain Management with 5 years of Experience

  • Strong Computer Knowledge, including AS400, Outlook & MS Office (Word, Excel, and PowerPoint)
  • Experience in the logistics/freight forwarding industry.
  • Basic to intermediate experience using the Windows operating system and Microsoft software applications
  • Excellent customer service skills with the ability to grasp extensive knowledge while dealing with a variety of people.
  • Strong organizational and time management skills.
  • Knowledge of air/ocean space configurations, air/ocean container loads, special loading constraints, and certificates for handling hazardous materials. 
  • Reading of international and domestic OAG.
  • Ability to read, analyze and interpret verbal and written requests and directions. 
  • Ability to compose letters, memos, emails and other written documentation clearly and concisely. 
  • Knowledge of the Windows operating system and comfortable working with Microsoft software applications (i.e., Word, Excel and Outlook)
  • Good communication skills, verbal and written

3. BS in Logistics with 3 years of Experience

  • Excellent communication skills both verbal and written.
  • Knowledge of Imports and Exports within the Air Cargo and Express.
  • Excellent time management skills to ensure workloads are completed on a daily basis.
  • Good telephone manners with previous experience with high call volumes.
  • Good Operational & product knowledge
  • Ability to work on own initiative and function within a team.
  • Ability to analyze numerical data to identify trends
  • Knowledge of DG requirements/pharma trade
  • Knowledge of Microsoft Word, Excel, and Outlook
  • Exceptional interpersonal, analytical, problem-solving, and communication skills.
  • Ability to work independently, multi-task, prioritize, and have strong time management.

4. BA in Global Studies with 4 years of Experience

  • A strong sense of personal accountability, with close attention to detail
  • Capability to organize and work in both team-based environments and independently
  • Organizational and planning skills
  • Experience handling oversized and heavy cargo.
  • Strong understanding of oversized and heavy cargo handling, regulations, and documentation.
  • Strong organizational skills and must be able to multi-task.
  • Able to work well with a team.
  • Strong customer service skills.
  • Experience in using and navigating CargoSoft software
  • Attention to detail and excellent oral and written skills and customer service experience
  • Proficient in Microsoft Office, including Outlook, Word, and Excel.
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