ESCROW SPECIALIST SKILLS, EXPERIENCE, AND JOB REQUIREMENTS
Updated: Jun 11, 2025 - The Escrow Specialist experienced in analyzing and reconciling accounts for proper disbursement and collection of property tax and insurance. Strong background in mortgage lending, banking, and loan servicing functions, with in-depth knowledge of related compliance and regulatory requirements. Proficient in Fiserv systems and MS Office, with a general understanding of state and federal debt collection laws.
Essential Hard and Soft Skills for a Standout Escrow Specialist Resume
- Escrow Management
- Data Entry
- Payment Processing
- Compliance
- Pipeline Management
- Quality Assurance
- Report Preparation
- Data Analysis
- Regulatory Compliance
- Training Facilitation
- Problem Solving
- Communication
- Customer Service
- Collaboration
- Account Resolution
- Mentorship
- Training Development
- Skill Gap Analysis
- Knowledge Management
- Content Creation
Summary of Escrow Specialist Knowledge and Qualifications on Resume
1. BA in Business Administration with 5 years of Experience
- Experience in analyzing and reconciling accounts to ensure proper disbursement and collection of property tax and insurance.
- Title experience and any additional work experience in consumer/mortgage lending, banking, or related industry/positions strongly
- In-depth knowledge of overall mortgage lending processes and documents required by conventional and government mortgage loans, terminology, and applicable compliance and regulatory requirements related to property tax and insurance.
- General working knowledge of state and federal debt collection laws, the Federal Bankruptcy Law and other legal situations.
- Experience in an operations role
- Must be knowledgeable in all loan servicing functions including consumer, commercial, and mortgage loans.
- Knowledge of Federal and State regulatory items
- Experience with Fiserv systems software
- Proficiencies with Excel, Word, and other MS Office programs
2. BA in Finance with 3 years of Experience
- Experience directly handling escrow transactions as an escrow assistant, escrow officer, or escrow closer is preferable
- Resware or similar que-based software experience
- Knowledge of Microsoft Office applications
- Familiar with standard concepts, practices, and procedures within the escrow/title industry field
- Detail-oriented and professional, able to handle confidential information
- Excellent communication skills (verbal and written) and interpersonal skills
- Ability to deal with multiple types of roles such as real estate sellers, buyers, lenders, agents, and brokers
- Ability to deal with high volume and multiple processes
- Ability to multitask and shift attention quickly as business needs change
3. BA in Economics with 7 years of Experience
- Mortgage servicing mortgage lending or other relevant experience
- Proficiency with mortgage servicing system (MSP/Black Knight) and Cenbase/Passport applications
- Strong communication, writing, and analytical skills
- Strong ability to adapt to a rapidly changing work environment
- Proficient with Microsoft Word, Excel, and PowerPoint
- Excellent problem-resolution skills with the ability to identify root-cause issues
- Strong attention to detail
- Ability to work independently
4. BA in Accounting with 4 years of Experience
- Ability to handle confidential information (customers and employees)
- Strong interpersonal skills and the ability to work effectively both independently and within a team environment with minimal guidance
- Ability to communicate effectively (both orally and in writing), ability to maintain accurate records
- Ability to concentrate on details; ability to perform mathematical computations accurately
- Ability to adjust to a changing environment
- Ability to work under pressure and meet deadlines
- Ability to function harmoniously with management and employees of the Association
- Ability to provide quality customer service to internal and external clients
- Ability to provide support to the employees.