ESCROW MANAGER SKILLS, EXPERIENCE, AND JOB REQUIREMENTS
Updated: Jun 11, 2025 - The Escrow Manager exhibits robust leadership and management capabilities, effectively motivating, mentoring, and leading a diverse team in a dynamic environment. Demonstrates strong independence, meets stringent deadlines with minimal supervision, and excels in clear communication across all organizational levels. Possesses extensive experience in mortgage servicing, superior customer service skills, and adeptness in developing key metrics and maintaining confidentiality.
Essential Hard and Soft Skills for a Standout Escrow Manager Resume
- Workflow Management
- Vendor Management
- Operations Oversight
- Performance Monitoring
- Compliance Management
- Financial Management
- Sales Strategy
- Lead Generation
- Closing Management
- Loan Processing
- Team Supervision
- Problem-Solving
- Relationship Building
- Customer Communication
- Client Analysis
- Networking
- Product Innovation
- Communication
- Team Leadership
- Process Improvement
Summary of Escrow Manager Knowledge and Qualifications on Resume
1. BA in Business Administration with 8 Years of Experience
- Processing and closing experience in commercial real estate transactions
- Expert knowledge of standard concepts, practices, and procedures within the escrow/title industry
- Solid knowledge of title insurance, regulatory guidelines, legal documents, and real property law
- Ability to build and maintain productive customer relationships.
- Expert working knowledge of RBJ Software
- Excellent verbal and written communication skills
- Good analytical and documentation skills
- Superior interpersonal and customer service skills along with excellent problem-solving ability
- Ability to productively interact with peers, customers and management
- Proficient with Internet navigation
- Attention to detail, professionalism, organization and ability to prioritize
2. BA in Finance with 5 Years of Experience
- Knowledge of Federal and State Banking Regulations
- Knowledge of CNOB products and services.
- Knowledge of CoreLogic Tax Services.
- Experience handling Escrow transactions.
- Strong management skills.
- Conflict resolution experience.
- Proficient with Microsoft Office Applications.
- Strong “People First” interest and ability.
- Excellent communication and interpersonal skills.
3. BA in Real Estate with 10 Years of Experience
- Leadership and management skills with the ability to motivate, mentor, train, coach, evaluate performance, and lead a multi-functional staff in a fast-paced, dynamic environment
- Ability to work independently with minimal direction and to meet deadlines
- Ability to communicate effectively both in writing and orally with all levels of the organization and with external customers.
- Strong instructing and advising skills.
- Demonstrated ability to provide excellent customer service
- Ability to develop metrics and tracking tools at the direction of Escrow Manager and/or Senior Management
- Ability to maintain strict confidentiality
- Experience in mortgage loan servicing
- Management or supervisory experience
4. BA in Management with 7 Years of Experience
- Effective analytical, problem-solving, and decision-making skills, initiative, and attention to detail.
- Self-motivated, organized, detail-oriented with a strong aptitude for figures.
- Strong computer skills, proficient in Microsoft Office products, including Outlook, Word and Excel.
- Excellent oral and written communication skills with strong presentation skills.
- Effective interpersonal skills and leadership
- Strong customer service focus.
- Project management skills, ability to prioritize and handle multiple tasks and projects concurrently under deadline pressure.
- Knowledge of real estate, title, and /or mortgage business strongly